Griffin Plumbing & Heating Engineers

We ordered a boiler direct from the manufacturer and were steered to Griffin as an approved installer of their products. We therefore expected a solid service. Tom surpassed our expectations. He arrived bang on time on a Saturday morning despite quite a drive to get to us, and immediately leapt into action. He worked efficiently and tidily and we knew we were in safe hands. Before leaving he made sure we had all the necessary documentation for our new boiler and took time to go over the controls as well as throwing in some anecdotes for good measure. He was an absolute joy and I cannot recommend him highly enough.

After researching heating boilers Griffin came up as a registered fitter for the one we had decided on. Impressed with the website I contacted Tom who was on holiday at the time but still found time to respond to my message. The next day we had a provisory quote followed by a full quote a few days later. Tom was friendly and professional from the start. He showed respect for our property, he was neat and thorough and tidied up after himself. He was happy to discuss a problem with our system and check it out for us, fixing it before he left. Tom is obviously knowledgeable about his trade and experienced and gave us useful knowledge and advice. I would have no hesitation in recommending him and would definitely be happy using his service again.

Contacted Griffin Plumbing and Heating Engineers and they came out the next day to give me a quote. Tom new what he was talking about and was very friendly and knowledgeable. He emailed me with a 'Fixed price guarentee' that same night,which I was very happy with. The new boiler and other work was completed within a few weeks to my total satisfaction. Sam who was also part of the Griffin team was also excellent with a friendly profesional attitude and left everywhere very clean and tidy. I would highly recommend this company.

We have just had our boiler serviced by Tom, who did an excellent job. We had debated whether to replace our old boiler, but are so glad we did as it is so much more efficient and therefore money saving. We feel that it has paid for itself already and of course, has several year’s warranty left. As before Tom was polite, friendly and thorough with his tests to check its competence. I would recommend him as a trustworthy trader.

We had a new boiler fitted and the old system and boiler removed, very impressed with smoothness and efficiency of the work carried out wouldn’t hesitate to recommend them.

Tom Griffin installed a new gas boiler for me in 2016 and has serviced it annually. He is easy to contact, punctual and tidy in his work. Tom is friendly, knowledgeable and very patient with my endless questions on how to get efficiency from the boiler (and the house) with the present costs of electric and gas. I would not hesitate to recommend Tom to other people.

I have been using Griffin Plumbing and Heating for the past 16 years. They are very professional, trustworthy and efficient. They have installed a bathroom, a new boiler and yearly boiler services during that time. I would thoroughly recommend them and have done so to my friends and family.

Had a new boiler fitted, replacing an old boiler that had stopped working. Tom was able to come inspect the issue quickly and was very informative with the issues and possible solutions. Fitting was done quickly and professionally with minimal disruption. Couldn’t be happier with their service.

I have a small bathroom and asked Griffin Plumbing to fit me a new suite. The whole bathroom needed to be gutted and the bath and toilet needed moving around. They were prompt to arrive, cleaned up after themselves and did a fantastic job - exactly the way I wanted it and it looks amazing. I can't believe its my bathroom, completely exceeded my expectations. Thank you so much

We were very pleased with the way Griffin Plumbers created a wc out of our old airing cupboard. Therefore we engaged them for a second time when we wanted our bathroom completely refurbished. The help and advice we got regarding layout and product options was very useful. The work commenced on the day we expected them and despite some supply issues the work was completed on schedule due to the diligence of the firm. We were kept informed of progress on a daily basis. All of the work was completed to a high standard and with an eye for detail. This includes the re-plastering which was done by an associate of the firm. All works were completed within the budget initially quoted. Once again, we are very pleased with the result and feel fortunate that we engaged them in the first place. We have no hesitation in recommending this firm who go out of their way to ensure customer satisfaction.