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Endorsed by Which? Trusted Traders

Griffin Plumbing & Heating Engineers

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5.0

82 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Tom Griffin Is a time served heating engineer who served a 4 year apprentice and has been plumbing now for 14 years and has been successful in managing his own business for nearly 8 years.

Griffin Plumbing & Heating is a father son partnership of which Peter Griffin is a qualified joiner of over 30 years also with many years experience in the building trade. Together they work very well and have completed numerous large contracts.

The company is a family run firm and maintain an excellent reputation with customers new and old offering a wide variety of service ranging from a simple tap washer to full central heating installations, full bathrooms etc.

We carry the correct insurances and the correct waste carriers license.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
  • Bathroom fitters

    • Bathroom design services
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
82 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Oil boiler replacement.
Customer Service
Quality
Value
Tom came out immediately to fix an old problem with our boiler and seemed a very nice chap, he wore a mask and took his shoes off and did a great job, so we decided to have him fit our new boiler. We found his quote to be very competitive. It was an external oil boiler which was fitted in one day with minimum mess. We felt he was very trustworthy so left him and his colleague and went out for the day. When we got back the job was finished and he explained how to use the wireless thermostat. We would definitely recommend Tom for his work and professionalism. Thanks again Tom for a great job.
Customer in Cumbria Posted on 07/09/2021 , work completed 29/07/2021
Boiler Change, Great Job.
Customer Service
Quality
Value
It's very difficult when your 15 year old boiler breaks down and you realise to fix it would cost @ £400. This is what happened to me. I'm a retired engineer and understand heating systems, but for those that don't and their boiler breaks down unexpectedly it can be a daunting decision to make. I decided it to make more sense to get a new boiler. I researched the web to choose the best boiler for my needs and found that Worcester Bosch are probably the best make. So I had made my decision on the make of boiler, now the really hard part, finding a Trustworthy engineer to supply and fit the boiler. I'm fairly new to the area so couldn't really go by word of mouth. So it was back to the trusted web to trawl through all of my options. I am very comprehensive in my research and by the fact of reading so many excellent reviews I opted to try Griffin plumbing and heating. I rang in the morning explaining the situation and was amazed that he could come and see me that afternoon. Thomas Griffin arrived at the agreed time ( With mask on ). He spent about an hour with me thoroughly explaining which type of Worcester Bosch boiler and associated controls I needed. I live in a park home so it had to be LPG. I was very impressed when told the boiler came with a 10 year guarantee. Thomas gave me a quote to supply and fit. It was a fair quote, I had seen cheaper quotes and some more expensive, but I like to go "middle way". He came a week later with his mate, Sam. Fast, clean, tidy, super job
John in Lancashire Posted on 07/05/2021 , work completed 07/05/2021
First rate
Customer Service
Quality
Value
Always reliable and efficient. Personality first class. Quality of workmanship excellent. Communication prior to, during and after the work excellent. Labour charges excellent. Given the choice I wouldn't use anyone else.
Customer in Lancashire Posted on 28/02/2021 , work completed 16/02/2021
Always great service and astonishingly good this time
Customer Service
Quality
Value
We have used Griffin plumbing several times both at home and at our village institute. Tom is always punctual and courteous his work is excellent. This time they excelled themselves. Our central heating boiler failed and on Tuesday morning I called. He came around at midday. He diagnosed it as beyond economic repair as it probable need a new circuit board, was corroded internally and 13 1/2 years old. He gave me a quote that evening which I accepted immediately. Sam & Tom fitted our new boiler on Friday. They are both friendly professional and very diligent. e.g. Sam would not go home until he had thoroughly bled the system and cleaned up. I have no hesitation in recommending Griffin Plumbing. (I have no association with Tom or Sam and just want them to get recognition for jobs well done)
Customer in Lancashire Posted on 27/02/2021 , work completed 26/02/2021
Frantic boiler not working.
Customer Service
Quality
Value
Called Tom this morning after a neighbour recommended him. Boiler not working when we got up so no heating no hot water on a very cold morning. Tom answered promptly very friendly and professional and I told him the problem. He came round within the hour, he was very professional from the start felt very covid safe and he explained the problem so I could understand. He replaced a part and came back later in the day to make sure it was working OK. Am so happy to now have heating and hot water the same day and from a very professional and friendly and honest young man. Will definitely be using Griffin plumbing again and will be having a new boiler installed in the near future. I would have no hesitation in recommending Tom Griffin to anyone looking for a honest friendly professional plumbing service. This is one Happy and now warm customer.
Customer in Lancashire Posted on 26/02/2021 , work completed 26/02/2021
Great new boiler and great service too!
Customer Service
Quality
Value
Tom came out late on a Saturday afternoon to our old and ailing boiler- no heating or hot water. He very clearly explained all the considerations around repair and replacement. We chose to replace the 12-year-old boiler and by teatime, on Monday we had a new boiler in place and every last bit of mess had been cleared up and taken away. We've never been so warm and we have loads of hot water. Very happy.
Customer in Lancashire Posted on 25/02/2021 , work completed 22/02/2021
Top notch.
Customer Service
Quality
Value
Griffin Plumbing fitted a new shower for us recently. Tom Griffin spent some time outlining our options before installing the shower and gave us advice, in advance of the installation date, regarding the type of shower that would best meet our needs. On the day the whole process was very slick. We were shown the new shower prior to installation to make sure we liked it as Covid had prevented us actually going to a showroom. The old shower was removed, the new pipes were installed without even a chip to the existing tiles and the shower unit fastened to the wall. We were then given a quick lesson on using the shower including advice on how to clean it. The bathroom was left immaculate. We were both very impressed by the job that Griffin Plumbing did not only the professional and technical side of things but the pride shown in the work undertaken & an obvious commitment to top quality customer service. Will never use any other plumber from now on.
Customer in Lancashire Posted on 22/02/2021 , work completed 03/06/2020
If we could give 6 STARS we would. Absolutely brilliant!
Customer Service
Quality
Value
After our oil supplier let us down, we were left with an oil boiler that had run dry. Tom at Griffin Plumbing and Heating responded to my call early on a Saturday morning and was here in the space of a few hours. He was professional, courteous and respectful of COVID roles (wearing PPE etc). He fixed the boiler with little fuss and even spotted another error we were not aware of. Absolutely exceptional service and I would have paid twice the price he charged. I cannot recommend it enough!
Customer in Cumbria Posted on 20/02/2021 , work completed 20/02/2021
Friendly efficient and economic boiler replacement
Customer Service
Quality
Value
From the first phone call, Tom gave me confidence we were getting quality professional service. When Dad's boiler packed in during the recent cold spell (Dad is 85) Tom made time to call round the same day to test and try a quick fix, and gave us an open and honest assessment of options for repair or replacement. Choosing to replace the old boiler as the best option, Tom was able to schedule for the next working day. He stuck to the quote, the work was completed in a day, no hidden extras and it's a quality installation with 10-year guarantee. Friendliness may not be the top of the list when looking for a heating engineer, but leaving a warm feeling that Dad was treated respectfully as well as him having a warm house was certainly a bonus.
Customer in North Yorkshire Posted on 20/02/2021 , work completed 15/02/2021
Poor service
Customer Service
Quality
Value
We had contacted Worcester for their yearly servicing but we were told that due to the pandemic the company would not be able to send an engineer unless the boiler is within warranty but asked us to contact the local Worcester engineer and provided us with a link. The first on the list was Griffin plumbing. I contacted the company on 13th January and we were given a date for the 5th of February at 4 pm. I was told rightly, due to the ongoing pandemic and lockdown he would not be able to attend any earlier. I texted them few days before to remind them of the pre-scheduled appointment for boiler servicing. I did not receive a reply so thought someone will attend. Unfortunately no one attended and no message was conveyed that they would not be able to attend.
Customer in Lancashire Posted on 16/02/2021 , work completed 05/02/2021
The trader replied (on 20/02/2021)
We have spoken to the customer and expressed sincere apologies for not responding to a text message and are more than happy to attend at a later date. Unfortunately due to the Covid guidelines engineers have been limited to essential/urgent work only which has not been able to include routine boiler servicing and during the freezing weather conditions during Jan/Feb we have been inundated with extreme high volume of urgent work and also prioritising the elderly and vulnerable during this difficult period. We are rescheduling many annual boiler service as we have with many of our regular customers and once again express our apologies on those who have had to wait a little longer due to circumstances. Kind regards and stay safe.
Why are all contractors not like Tom Griffin ?
Customer Service
Quality
Value
An exceptional service from first contact to finished job. Professional but friendly; sound advice, very prompt service, installed replacement boiler in half a day, with no mess. What more could you want? Our lodge is warm, boiler beautifully quiet, and I've even cracked the fiendish programmer... Only problem is that our home is 100 miles south of here, but Tom would even consider coming down to install another boiler there, providing he isn't too busy - which, given the quality of service is hardly surprising! Don't hesitate - ask for Tom Griffin.
Customer in Lancashire Posted on 26/11/2019 , work completed 25/11/2019
Superb workmanship and outstanding customer service
Customer Service
Quality
Value
I had the pleasure of finding Tom online, we had numerous quotations from other tradesman and all were roughly the same. Being that people are now watching their pennies, we decided to see if anyone could give us a better quote. The quote Tom gave us was great and wondered if because of the lower quotation, that the workmanship wouldn't be up to the standard the others gave. Right off the bat, he came across very very pleasant, professional and you could tell he knew his stuff. He advised us accordingly and we booked him in. Nothing was too much trouble, he gave a demonstration of the boiler and how the system worked, also said that if we had any problems to contact him at any time and if he wasn't available, he would contact us back. Needless to say, we have used Tom on more than one occasion and cannot stress enough how genuine and nice his manner is but also the workmanship he does. If you need a one stop shop for your plumbing needs, you don't need to look further than Tom (Griffin Plumbing). I would advise booking him in advance as others are getting to know how good of a job he does and he seems to be constantly busy, which can only be a great sign. Thank you again and no doubt will be in touch in the future
Customer in Cumbria Posted on 22/03/2019 , work completed 06/02/2019
A exceptional and professional tradesman you can trust.
Customer Service
Quality
Value
From the moment I met the trader he immediately came across as a friendly honest gentleman. I have used the services a number of times now, from fitting a new boiler through fitting new radiators, a new shower and even a new kitchen. I have been most impressed with all his work, his attitude and his reliability. Nothing has been to much trouble and all work has been carried out to the highest standards. I cannot recommend him enough.
Customer in Lancashire Posted on 05/03/2019 , work completed 10/09/2018
A new boiler for Christmas!
Customer Service
Quality
Value
I am so relieved that I found this firm to install a new boiler after my very old one died just before Christmas . Tom and Sam are friendly, approachable and efficient. They worked amazingly hard to complete the job in one day which included removing the old water tank from the loft and fitting new pipes under the floorboards. I have absolutely no hesitation in recommending this company .
Customer in Lancashire Posted on 03/01/2019 , work completed 21/12/2018
Brilliant job.
Customer Service
Quality
Value
Tom was very professional throughout. Communication was very prompt. He was very accommodating when I had to change my appointment. He was very friendly and made me feel at ease.
Philip, Lancashire Posted on 28/11/2018 , work completed 28/11/2018
Fantastic work!
Customer Service
Quality
Value
Tom and his apprentice fitted our boiler in which I would highly recommend them! They are very trustworthy and helpful, I am so pleased with their work and the time it took them to finish the job. Thank you very much
Jessica Posted on 17/10/2018 , work completed 17/10/2018
Excellent job
Customer Service
Quality
Value
Very professional, prompt and respectful of property, highly recommended him and have done so.
Cathy, Lancashire Posted on 20/04/2018 , work completed 20/04/2018
Excellent service
Customer Service
Quality
Value
Tom and his team completely refurbished 4 bathrooms for us in our self catering cottage. He was helpful from the start, advising on the design and following through to a very high standard. As we were not on site for most of the work, we relied on Tom to oversee all of the work required and ensuring that it was completed to the agreed timescales. We cannot recommend him enough.
Philip Milburn Posted on 30/03/2018 , work completed 30/03/2018
Excellent Job
Customer Service
Quality
Value
I am delighted with the way that Mr Griffin has advised me and proceeded to fit a new boiler. The work was done efficiently, politely and without leaving any mess.
Diana, Lancashire Posted on 09/03/2018 , work completed 09/03/2018
Brilliant Job
Customer Service
Quality
Value
Mr. Griffin and his apprentice were very efficient. They were friendly and helpful, explaining everything to me. They also tidied up after themselves
Kathleen Elizabeth, Lancashire Posted on 01/12/2017 , work completed 01/12/2017
Efficient, professional. Well-organised
Customer Service
Quality
Value
Tom Griffin is a very knowledgeable and professional young man. He took the trouble to explain what he was doing at every stage of the amiable, I would have no hesitation in recommending him to anyone needing his expertise
Frank, Lancashire Posted on 15/11/2017 , work completed 15/11/2017
Great Job
Customer Service
Quality
Value
Clean and efficient excellent work would have them again!
Lily, Lancashire Posted on 02/11/2017 , work completed 02/11/2017
Professional and pleasant
Customer Service
Quality
Value
Tim is very knowledgeable and pleasant to work with. He is prompt in responding to our call and arranging a visit was simple. We will continue to contact Tom for all servicing and other jobs on our boiler.
Graeme, Lancashire Posted on 31/10/2017 , work completed 31/10/2017
Boiler Service
Customer Service
Quality
Value
Tom fitted a new Bosch Worcester Boiler four years ago. The boiler has been superb. Each year, Tom does an annual service. He's always professional and polite. His rates are very reasonable too.
John Fletcher Posted on 30/10/2017 , work completed 30/10/2017
Very prompt and professional
Customer Service
Quality
Value
They did a wonderful job. Very clean and very helpful.
Josephine, Lancashire Posted on 23/10/2017 , work completed 23/10/2017
very professional great price friendly and imformative
Customer Service
Quality
Value
Griffen plumbing recently fitted a new condensing boiler they came on the date arranged fitted boiler left the whole area clean and tidy after they finished didn't know they were in the house when working no mobile calls no loud music a truly professional approach to the whole task. would highly recommend this company.
david sumner Posted on 21/10/2017 , work completed 21/10/2017
Great Service, Great Price, highly recommended.
Customer Service
Quality
Value
Tom was recommended by a trader we’d used previously, he came and fitted the kitchen plumbing for my daughter the very next morning, just as promised and even the price stayed at that quoted. We would recommend him, in fact we’ve asked him to quote for a new central heating system, having no hesitation he will be just as good. Thanks, Peter.
Peter C Posted on 10/10/2017 , work completed 10/10/2017
Very Good Job Done
Customer Service
Quality
Value
Tom put us a new boiler in 2 years ago and it has saved us quite a lot of money, as he said it would.
Gwen, Lancashire Posted on 13/09/2017 , work completed 13/09/2017
Prompt and very professional
Customer Service
Quality
Value
I would recommend Tom Griffins to all my family and friends.
Reta, Lancashire Posted on 13/07/2017 , work completed 13/07/2017
Superb all round work
Customer Service
Quality
Value
Following an initial visit to check the boiler problem. Mr Griffin gave a thorough explanation of the available options, then carried out the agreed work as arranged. Once finished the operating systems was fully explained. The site was left spotless. Unbeatable service!
Pamela, Merseyside Posted on 12/07/2017 , work completed 12/07/2017
A welcome professional
Customer Service
Quality
Value
A very clean and tidy workman. His explanation of the boiler workings was very easy to understand taking care that my wife understood also.
David, Lancashire Posted on 11/07/2017 , work completed 11/07/2017
Friendly and helpful
Customer Service
Quality
Value
The plumber was very helpful and friendly and carried out the work to high standard.
Serena, Lancashire Posted on 27/06/2017 , work completed 27/06/2017
My review
Customer Service
Quality
Value
Great Job, Very Professional.
Janette, Lancashire Posted on 23/06/2017 , work completed 23/06/2017
Thoroughly Good Job.
Customer Service
Quality
Value
Both reliable and professional cares about the job.
Gaynor, Lancashire Posted on 21/06/2017 , work completed 21/06/2017
Excellent install & great service
Customer Service
Quality
Value
Tom quoted for removal of old boiler & installation/commissioning of new. Both Tom & apprentice showed utmost respect for the property during quote & install, removing shoes before entering & using dustsheets throughout. The installation was done quickly yet carefully & I am impressed with how neat the final product was left. Full demonstration to me & my other half. I was initially sceptical of the reviews (too good to be true)! but was genuinely impressed, thank you very much.
Alex, Lancashire Posted on 02/06/2017 , work completed 02/06/2017
Good, prompt call-out
Customer Service
Quality
Value
We hadn't used Griffin before, but rang them with C.H. boiler problem. They arrived in half hour and fixed boiler for reasonable fee. We will use Griffin in future.
Brian, Lancashire Posted on 23/05/2017 , work completed 23/05/2017
Friendly, efficient and informative.
Customer Service
Quality
Value
Fixed the problem quickly and competently. We will be using Griffin again.
Philip, Lancashire Posted on 20/05/2017 , work completed 20/05/2017
Excellent job
Customer Service
Quality
Value
Very impressed with Tom Griffin (and Sam.) Responded quickly to our request for quote, came to do the job when arranged, was very tidy (took shoes off & dust sheets) and professional, completed the job very quickly and without fuss. We were delighted with the service.
John, Lancashire Posted on 19/05/2017 , work completed 19/05/2017
Impressed
Customer Service
Quality
Value
Was impressed with Tom Griffin from start to finish. He explained the work involved and provided a detailed competitive quote. The work was completed on time and to specification. We won't hesitate to use Tom Griffin again.
William, Lancashire Posted on 18/05/2017 , work completed 18/05/2017
Great service.
Customer Service
Quality
Value
Great service. Reliable, tidy and good value.
Which? Trusted Traders Consumer Posted on 16/05/2017 , work completed 16/05/2017
Prompt & professional
Customer Service
Quality
Value
Arrived on time. Cleaned up. Explained job. Good men.
David, Lancashire Posted on 10/05/2017 , work completed 10/05/2017
Prompt & efficient
Customer Service
Quality
Value
Good clean job, prompt, friendly service.
Edwin, Lancashire Posted on 09/05/2017 , work completed 09/05/2017
Punctual, knowledgeable & efficient
Customer Service
Quality
Value
Keeps customer informed and sees the job through. Tom takes real interest in his work and in overcoming challenges as they arise. He and his apprentice make a good team and are agreeable to have around.
Richard Martin, Lancashire Posted on 03/05/2017 , work completed 03/05/2017
All you could ask for
Customer Service
Quality
Value
Excellent work by friendly people who took real time and trouble over getting things just right. They even found a brick that matched the house when blocking up old vent. Would use again and highly recommend.
Guy, Lancashire Posted on 28/04/2017 , work completed 28/04/2017
Beautiful Bathroom and great service again.
Customer Service
Quality
Value
We used Tom and Peter years ago when we bought our first house, the fitted a new boiler and bathroom. As they did such a good job back then, we naturally asked them to do our bathroom in the new house. They really listened to what we wanted, gave some really good advice and tips on how to improve our designs. They completed the bathroom in less time than anticipated, within budget and with a smile! I would wholeheartedly recommend Griffin Plumbing and Heating. Thanks for the great work again Tom and Peter and now Sam too.
EmmaS04 Posted on 24/04/2017 , work completed 24/04/2017
Excellent job - thank you!
Customer Service
Quality
Value
Tom and Sam came to look at the job required and were knowledgeable and professional, yet warm and friendly. They had our confidence instantly, and completed the job with so little mess we were amazed! They are both a credit to the Which? Trusted Trader scheme. Have taken some cards and will definitely pass them on.
Shauna, Lancashire Posted on 12/04/2017 , work completed 12/04/2017
Professional & friendly
Customer Service
Quality
Value
We had to have our old gas boiler replaced. We have used Tom's services prior to this at our other property. We recommend him to our friends. He is very professional & friendly.
Edward, Lancashire Posted on 10/04/2017 , work completed 10/04/2017
Speedy excellent job
Customer Service
Quality
Value
We have used Tom Griffin several times. He is prompt & reliable no matter how small the job is. Quality of workmanship is excellent.
Gordon, Lancashire Posted on 07/04/2017 , work completed 07/04/2017
Great work
Customer Service
Quality
Value
Have had an ongoing problem with immersion tank & shower. Others have simply done what I asked, not investigated the problem, at cost to me!. Mr Griffin took the time to thoroughly investigate it and solved it. at last! Polite, efficient, reasonably priced. Would definitely use this firm again.
Cider Drinker Posted on 30/03/2017 , work completed 30/03/2017
My review
Customer Service
Quality
Value
First rate, both in service and work. Could not find better. "Prompt & professional". Would recommend and use again.
Kenneth, Lancashire Posted on 24/03/2017 , work completed 24/03/2017
Brilliant service.
Customer Service
Quality
Value
Discovered a leaking bathroom pipe on Friday afternoon around 5.30. I phoned him and he arrived 15 minutes alter. Within half an hour he had the problem fixed. Polite, friendly and helpful. You could not wish for better service.
David, Lancashire Posted on 24/03/2017 , work completed 24/03/2017
Prompt and professional
Customer Service
Quality
Value
Tom Griffin installed our boiler 3 years ago & since has returned to give the boiler its annual checks. Tom is professional, prompt, very friendly & has the time to listen to you. Sam, his apprentice, is also very keen to learn, quiet, polite & also friendly. I would recommend Tom to anyone.
Edward, Lancashire Posted on 21/03/2017 , work completed 21/03/2017
Very happy
Customer Service
Quality
Value
We were very happy with our choice of Tom Griffin to replace our oil fired boiler and other plumbing work. He is courteous and friendly but professional and competent. He has very high standards which we greatly appreciated.
Richard Posted on 17/03/2017 , work completed 17/03/2017
Good service
Customer Service
Quality
Value
Tom installed our oil fired boiler and has just completed the 3rd annual service. A very reliable, trustworthy company. Thanks
Andy, Lancashire Posted on 14/03/2017 , work completed 14/03/2017
Excellent job, professional & courteous
Customer Service
Quality
Value
Griffin plumbing were able to attend at short notice, called beforehand, arrived on time, assessed and fixed my leak including going to purchase parts and were professional throughout. Excellent job.
Chris, Lancashire Posted on 14/03/2017 , work completed 14/03/2017
Very professional
Customer Service
Quality
Value
Prompt response, punctual in timing, very professional and most pleasant.
Susan, Lancashire Posted on 10/03/2017 , work completed 10/03/2017
Prompt, professional and reasonable price.
Customer Service
Quality
Value
Prompt, polite, clean and tidy. The most thorough attention to all the tasks I asked him to undertake for me.
Diana, Lancashire Posted on 01/03/2017 , work completed 01/03/2017
My review
Customer Service
Quality
Value
After trying in vain to get a local plumber to service my 2 boilers and provide a landlords gas certificate, I was forced to search for a engineer on line. I came across the "Which" website advert and found Tom. It was a bit of a long shot but I phoned him and a date was arranged for him to carry out the work. He arrived on time with his apprentice Sam. They carried out the work, explaining things as they went. Very professional, clean, tidy and nothing was too much trouble. Will be hiring them again, definitely recommend.
Kathryn, North Yorkshire Posted on 01/03/2017 , work completed 01/03/2017
Brilliant job.
Customer Service
Quality
Value
This tradesman is very trustworthy, does a great job, his rates are reasonable. I have no hesitation in recommending him to anyone.
Deborah, Lancashire Posted on 28/02/2017 , work completed 28/02/2017
Prompt and professional
Customer Service
Quality
Value
Phoned Tom on Friday and he came on Monday morning on time and did the job. He's very pleasant and talkative and knows his job. Will keep his phone number for future references and will recommend him to friends and family. I am glad to fill this form out because feedback goes a long way.
Which? Trusted Traders Consumer Posted on 27/02/2017 , work completed 27/02/2017
Very reliable and efficient work
Customer Service
Quality
Value
Tom gave us a competitive quote for replacing our C.HB with a new Worcester-Bosch boiler. He carried out the work within one day, despite a couple of unforeseen difficulties which he confidently overcame. Tom does what he says and gives you confidence and does not let you down, a really good days work, competently undertaken.
Mel, Lancashire Posted on 16/02/2017 , work completed 16/02/2017
Does what it says on the tin!
Customer Service
Quality
Value
1st year service, reasonable price, excellent customer service. Tom remembered us from Installation the year before; this was great because we feel we have invested our money into a local trader who cares about us. Also impressed he had an apprentice with him - passing on his skills - great!
Derek, Lancashire Posted on 15/02/2017 , work completed 15/02/2017
Prompt, professional and polite.
Customer Service
Quality
Value
We have used this firm in the past to upgrade our bathroom, and have no qualms in recommending them. Nothing is too much trouble.
Patricia, Lancashire Posted on 15/02/2017 , work completed 15/02/2017
Prompt and professional
Customer Service
Quality
Value
Job well done, a slight problem which was dealt with immediately after I called him. Everything perfect.
Ronald, Lancashire Posted on 14/02/2017 , work completed 14/02/2017
Very good
Customer Service
Quality
Value
Boiler service, Tom Griffin is very competent and a very good person to relate to clients.
Mike, Cumbria Posted on 09/02/2017 , work completed 09/02/2017
Very good job. Brilliant.
Customer Service
Quality
Value
Mr. Griffin is a very professional gas engineer. Would recommend to anyone.
Carl, Lancashire Posted on 30/01/2017 , work completed 30/01/2017
Excellent workmanship
Customer Service
Quality
Value
Punctual, comes when he says he is coming, very clean work, no mess. I would recommend him to all my friends.
Eric, Lancashire Posted on 27/01/2017 , work completed 27/01/2017
Good job
Customer Service
Quality
Value
Fast and efficient.
Rachel, Lancashire Posted on 26/01/2017 , work completed 26/01/2017
Professional, efficient and knowledgeable
Customer Service
Quality
Value
Tom Griffin answered my initial call immediately, coming out on agreed date to assess needs and give quote. He is punctual and answered many questions, explaining carefully. New boiler installed and running and old stuff taken away in 7 hours, as said. Tidy, clean, considerate and friendly. Had to call him back an hour after leaving for drip on mains (his apprentice had not done something here) but Tom returned and fixed in one minute. Excellent service.
Dorcas, Lancashire Posted on 23/01/2017 , work completed 23/01/2017
Brilliant job
Customer Service
Quality
Value
I would recommend Mr Griffin to anyone who requires a professional plumbing and heating engineer. His work is excellent and he is very helpful and pleasant.
Thelma, Lancashire Posted on 19/01/2017 , work completed 19/01/2017
Brilliant job
Customer Service
Quality
Value
A fast, efficient service.
David Simeon, Lancashire Posted on 10/01/2017 , work completed 10/01/2017
Excellent and neat job
Customer Service
Quality
Value
When I noticed a leak from the radiator late at night and couldn't make it safe, Tom came to make it safe from further leaks. We then arranged for replacement radiators and a boiler service and both jobs were done on time, neatly and efficiently. Griffin Plumbing comes highly recommended from me.
Andrew, Lancashire Posted on 14/12/2016 , work completed 14/12/2016
Brilliant job, very helpful
Customer Service
Quality
Value
A very pleasant man to deal with. Answered any questions or queries we had. Very quick.
Which? Trusted Traders Consumer Posted on 02/12/2016 , work completed 02/12/2016
Prompt & professional
Customer Service
Quality
Value
Very pleased with the fitting of our new heating boiler. Tom & his apprentice took the time to make sure everything was working properly before leaving. Both where polite & conscientious & kept us informed through the process.
Karen, Lancashire Posted on 04/11/2016 , work completed 04/11/2016
Very good as always
Customer Service
Quality
Value
Tom has always worked professionally and has kept my boiler running smoothly for several years.
Margaret, Lancashire Posted on 28/10/2016 , work completed 28/10/2016
Brilliant job
Customer Service
Quality
Value
Excellent service as always.
Which? Trusted Traders Consumer Posted on 27/10/2016 , work completed 27/10/2016
Prompt and professional
Customer Service
Quality
Value
We found Griffin Plumbing & Heating very prompt & affordable and serviced our boiler efficiently. Having used Griffin Plumbing before I would recommend their services with no hesitation. Excellent service received.
Adolfo, Lancashire Posted on 19/05/2016 , work completed 19/05/2016
Great job, friendly service
Customer Service
Quality
Value
Tom Griffin. Gave a great job. Fitted round my busy schedule. Clean, professional, friendly service. Good communication. Gave me confidence that the job was going to get done! And it was.
Brian, Lancashire Posted on 18/04/2016 , work completed 18/04/2016
Prompt, polite, professional
Customer Service
Quality
Value
Tom is always polite and he endeavours to come to help in emergency situations on the same day, even early evening.
Sharon, Lancashire Posted on 18/04/2016 , work completed 18/04/2016
Friendly and helpful
Customer Service
Quality
Value
Extremely happy with the new boiler fitted. Tom is tidy and organised and kept to the orginal quote given. I have had no problems since and will be using him for the annual service of my boiler. Friendly and helpful.
Claire, Lancashire Posted on 05/05/2015 , work completed 05/05/2015
New boiler fitted and kitchen work.
Customer Service
Quality
Value
Tom is a very neat and tidy worker and kept within time frame and costs.Looking to have more work done with Tom.
David, Lancashire Posted on 01/04/2014 , work completed 01/04/2014
Annual boiler service
Customer Service
Quality
Value
Fitted a replacement boiler and continues to complete annual servicing, even when not much notice is given. Never had a problem and keeps to the original quote. I have already reccommended services to people I know.
Chris, Lancashire Posted on 01/01/2013 , work completed 01/01/2013