H.E.H Ltd

All work carried out was great .Had new boiler and 7 rads fitted.Dan Mike and Tony were all good workers and left everything clean. Explained everything to us regarding boiler and thermostat settings. Price was good and would definitely recommend H E H .

Annual service. Arranged speedily. Office keeps you informed. Engineer was amiable, completely competant and tidy. First class.

We have been dealing with HEH for a few years now because we have confidence in this company and recently had a new boiler installed by Mike, who arrived promptly and clearly explained what would be happening over the next two days. He was a very clean worker and we are pleased with our boiler and the service from HEH. No hesitation whatsoever in recommending this company and intend to continue using them in the future.

The team at HEH have recently completed a large piece of work for us which involved replacing a boiler (in the loft), running a new gas pipe, replacing an underfloor heating manifold, and adding two Google Nest thermostats to control the whole setup. I would not hesitate to recommend HEH to someone for work of this scale, or, at the other end of the scale a boiler service. In summary, the service and resulting work from start to finish was superb. Our boiler was on its last legs and needed to be replaced, as did other components of our overall heating system, which was not configured in the most optimal way. Right from the initial discussions and site visits it was clear HEH understood our requirements, timescales, and dependencies. The required work was explained to us in detail, and options were given for how we could accomplish our goals. All the engineers involved in our job worked thoroughly, fast and tidily, whilst being super friendly to engage with. When the job was completed everything which had been done was explained to us in detail, which included guidance on how best to configure our new dual Nest thermostats too. We have used HEH before and very much hope to do so in the future.

We had our boiler installed 07/19 since then we have had issues with the pressure dropping, pressure lever not working and pipes underneath boiler leaking which have turned green. We never had any of these issues with our old boiler. I emailed HEH who sent an engineer (who I believe is the director/manager) out to tighten the bolts previously. (What is shocking is that he didn’t replace anything knowing it was a newly installed boiler by themselves and seeing the pipes have turned green so quickly surely must raise a question regarding the installation) On 24/03/2022 I was told I would be charged for an engineer to come out and fix the problem. I refused to pay. You want to charge me for a fault purely due to the boiler not being fitted properly. This has been an ongoing issue since it has been installed which you have been made aware of by myself via email. I have reported the company to GasSafe regarding the ongoing issues and concerns of the work carried out. I have attached photos to my google review for reference.

HEH Ltd I highly recommend this company they took out our old system replaced it with a completely new system, removed all old materials from site. The two guys who turned up to carry out the work Mick and Danny were second to none. Working continuously throughout the day also taking all the stress away from us both.,can't thank them enough. A job well done.

Very pleased with the efficiency of H.E.H, both the office staff, who were very helpful on contact and subsequently and obviously Danny who fitted the equipment. It was done according to schedule, with no problems and was a very good price. A follow-up email was a pleasant touch as Danny had said on departure any problems you have our contact numbers.

I was very impressed with the work that was carried out by this company. It was an unusual task of removing old gas light piping which was still visible in the ceiling in multiple places and involved laying new pipework to the boiler and meter in the kitchen. When Danny came to give a quote, he went through various options describing the pros and cons of each and allowed me to make a choice. He explained about potential problems relaying laminate flooring and with old plaster in the ceiling so I could make an informed choice. They came on the date and time arranged. They took care lifting the flooring and were able to replace it intact. They made minimal holes removing old pipework and plugged them and then cleared up all the mess including wiping the kitchen floor. They were polite, professional, and friendly and the price was good value for the work done. I will definitely use them again when I needed something else doing.

HIGHLY RECOMMENDED Replaced and re-sighted my 20 year old Glowworm boiler with a condenser boiler, German of course! New programmer, room thermostat, TVRs to bedroom radiators, new valves in airing cupboard and system flush. Work completed in two days, whole job from first contact to completion five days. I have used this company three times now for various jobs and HEH will always be my first port of call.

Our conventional boiler, after a long illness, finally died. We were left with no heating. I phoned HEH at 2.00pm, by 4.30pm on the same day we had been visited by the owner of the firm who gave us some sensible advice and a clear estimate. By good fortune a cancellation allowed us to have the new boiler fitted the next day. The technicians arrived as promised at 8.00am and the job was completed by 3.50pm, new boiler, pump, controls and alterations to the pipework, all done in a quick and efficient way to a high standard, and the cost was very competitive. Highly recommended.