H.E.H Ltd

Had a boiler of less than 8 years that had been problematic since installation, and I’d long lost confidence in the company that installed/serviced it annually. Found HEH by chance and they were quick to call, quote and instal new boiler. Can’t begin to say how lovely it is to have a heating system that just works, and all work was completed professionally and efficiently. I now have confidence in.

Heh Ltd were extremely professional from day one. Their quote was competitive, not the cheapest but competitive. The engineers arrived on time, were extremely professional and did the work to high standards.

I was very impressed with the work that was carried out by this company. It was an unusual task of removing old gas light piping which was still visible in the ceiling in multiple places and involved laying new pipework to the boiler and meter in the kitchen. When Danny came to give a quote, he went through various options describing the pros and cons of each and allowed me to make a choice. He explained about potential problems relaying laminate flooring and with old plaster in the ceiling so I could make an informed choice. They came on the date and time arranged. They took care lifting the flooring and were able to replace it intact. They made minimal holes removing old pipework and plugged them and then cleared up all the mess including wiping the kitchen floor. They were polite, professional, and friendly and the price was good value for the work done. I will definitely use them again when I needed something else doing.

The team at HEH have recently completed a large piece of work for us which involved replacing a boiler (in the loft), running a new gas pipe, replacing an underfloor heating manifold, and adding two Google Nest thermostats to control the whole setup. I would not hesitate to recommend HEH to someone for work of this scale, or, at the other end of the scale a boiler service. In summary, the service and resulting work from start to finish was superb. Our boiler was on its last legs and needed to be replaced, as did other components of our overall heating system, which was not configured in the most optimal way. Right from the initial discussions and site visits it was clear HEH understood our requirements, timescales, and dependencies. The required work was explained to us in detail, and options were given for how we could accomplish our goals. All the engineers involved in our job worked thoroughly, fast and tidily, whilst being super friendly to engage with. When the job was completed everything which had been done was explained to us in detail, which included guidance on how best to configure our new dual Nest thermostats too. We have used HEH before and very much hope to do so in the future.