Hadley & Ottaway Limited

Our three-day move from Norfolk to Warwickshire went without a hitch. From packing on day one to unloading on day three, the crew was efficient, polite, friendly, and treated our belongings as if they were their own. A very professional company which I can highly recommend.

From booking the initial appointment through to the final sign off, Hadley & Ottaway ltd were professional, supportive, friendly and respectful. This was our first time moving home so the teams' guidance on all the options and how it would work were really helpful in setting our minds at ease. When the team did the initial run through on the day, they provided guidance on how they would pack up the house so we could plan the final clean and then at the new house, did another walk through to understand where everything would go. The team provided guidance on location of items within our home for safekeeping and did not rush us to make decisions where they were not needed. All the way through the team kept spirits high, were friendly and approachable about different things and transferred all our items successfully without any damage either end. We were really grateful to Hadley & Ottaway ltd for their service and would highly recommend them.

Hadley & Ottaway is a removal and storage company that we would highly recommend. Arguably the best in the business... We enquired with a number of companies to move us from North Suffolk to Devon, but from the first introduction of Hadley & Ottaway by Chris, who visited us to quote, we were given an air of total professionalism, and this continued throughout the whole process. The Drivers / Furniture handlers, and of course, the Administration team in the office, so much care and attention to detail was present, and zero damage. The usual unexpected happened during the process of our sale and purchase, and Hadley & Ottaway adjusted to suit our needs at short notice, including moving us into their storage facility. With confidence, we can say this was by far the easiest and stress-free element of the move, and we were extremely grateful. 100% without hesitation, we would highly recommend this company to anyone.

From the initial contact to the after care - the whole removals journey was excellent. A really clear breakdown of costs and options with clear instructions and helpful tips. Really helpful and accommodating when our move date changed. Turned up early on move day and were professional and in good humour. Super clean and tidy and really took care with our property and all our belongings. Always quick to respond to any queries. Really felt as if everyone we dealt with at Hadley and Ottoway cared about our move. Would highly recommend them.