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Hannah & Howie (L.P Gas) Services Ltd

Logo on white
Opening Hours
Today - 08:00–16:00
  • Monday 08:00–16:30
  • Tuesday 08:00–16:30
  • Wednesday 08:00–16:30
  • Thursday 08:00–16:30
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed
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4.8

34 Reviews

About

Hannah & Howie Ltd is a family run business, established 1977 and is based in Cumbernauld. We cover the central belt of Scotland installing gas central heating boilers both in the domestic and commercial market.
We also have a large number of Maintenance Contract customers for servicing and repairing boilers and associated equipment.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • authorised installers for worcester-bosch heating boilers

Customer reviews

Reviews summary

4.8
34 reviews
Customer Service
4.8
Quality
4.9
Value
4.8
Sort by
First class service
Customer Service
Quality
Value
I received good advice from company and no hard sell. They replaced my old central heating boiler with a Worcester Greenstar, company were quick, efficient and clean. I would highly recommend this company.
Mary, Lanarkshire25/04/2018
Punctual, professional, expert service
Customer Service
Quality
Value
Hannah and Howie are now my go to Boiler guys. They arrived on time, clean, efficient workers. Nothing was a problem. Even fixed 2 radiators which hadn't worked in ages. Tell all your friends.
Mary, Lanarkshire22/03/2018
Excellent job, very professional
Customer Service
Quality
Value
From my first dealings. Extremely knowledgeable and professional who understood what I was looking for. No hard sell. Installation: Expertly done. Very professional, explained everything clearly. Very tidy - left no mess. First class company. Highly recommend.
David, Lanarkshire20/02/2018
The trader replied (on 16/03/2018)
Thank you David for those kind words and pleased to have you as a valued customer. Kind regards James Hannah Managing Director
Awful customer service
Customer Service
Quality
Value
Couldn’t care less about customer service, told me just to stick the co2 monitor in a drawer as the engineer hadn’t fitted it. No instructions on how to use the boiler - would not recommend.
Miss Glen07/01/2018
The trader replied (on 13/01/2018)
In response to your review, neither myself or our engineers, Scott and Graham who installed your boiler have ever met you. Your boiler was installed 8 months ago in June 2017 and was duly paid a few days later. Your mother was the only contact we had and she pointed out that a brand new kitchen was being fitted in a few days and just to put the battery operated CO detector in the drawer until the new kitchen was fitted. Your mother was shown how to operate boiler and all boiler details were left on site. Not once after boiler installation did you ever contact our office to request more information or advise us that you had no boiler instructions or for a visit to show you how to operate boiler, that is until Friday the 5th January 2018 when you sent an email saying that your boiler was not working. I replied by saying that I would arrange for an engineer to call on Saturday morning. Your reply was "no thank you" Please be assured that every customer is important to us and we try to obtain customer satisfaction at every opportunity and therefore do apologise if we have failed in this instance. Our engineers have a very good reputation which is reflected by the number of very good reviews we have received over many years and will continue to maintain this level of satisfaction by doing whatever it takes to achieve this. However should something go wrong then we need to know about it sooner rather than later so that we can put it right. James Hannah Managing Director
Excellent service.
Customer Service
Quality
Value
Job carried out promptly and efficiently - no complaints!
Andrew, Lanarkshire21/06/2017
The trader replied (on 06/03/2018)
Thank you Andrew for your comments. Much appreciated Regards Hannah & Howie Ltd
Excellent job
Customer Service
Quality
Value
Never used on e but will now.
Freda, Lanarkshire20/06/2017
My review
Customer Service
Quality
Value
Good job - no complaints.
Alistair, Renfrewshire26/04/2017
Professional and clean
Customer Service
Quality
Value
Professional job, clean & tidy, organised & efficient.
Anne, Lanarkshire21/04/2017
Good old fashioned quality service
Customer Service
Quality
Value
So nice to have tradesmen & a company that really understands their product and has a pride in their work and show a real level of commitment to detail and customer service.
Alasdair, Lanarkshire04/04/2017
The trader replied (on 30/04/2017)
Thank you Alasdair for those kind words which make all that we do worthwhile Kind regards The Hannah & Howie team
Gentlemen of the trade
Customer Service
Quality
Value
Excellent professional service from all involved. Reliable, tidy, quality workmanship and courteous and polite. Gentlemen of the trade.
Amanda, Lanarkshire06/03/2017