Endorsed by Which?

He@Heating Limited

5.0

208 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

May 2019

About

He@Heating limited is a Gas Safe Registered company, family run business based in Great Dunmow, Essex. Covering Both Essex & Hertfordshire.

An endorsed member of Which Trusted Trader, fully insured and qualified domestic heating engineer.

Here to provide an efficient, reliable and affordable service.

Whether it be a boiler service, boiler repair or a new boiler installation, with well over a decade's experience within the heating industry

Boilers & and heating systems are an important part of your property, a well maintained and serviced boiler will prolong the life of your heating system, potentially reducing the cost of repairs or a replacement.

I service, maintain and repair most makes and models of boilers.

I'm a specialist and recommended engineer for Ravenheat manufacturing. Also attend manufactures training days to keep updated with an ever changing industry.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Gas safety testing and inspection
    • Boiler installation
    • Radiators and central heating
    • Power flushing
  • Gas installers

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
208 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Good Service of Boiler and Fire
Customer Service
Quality
Value
Chris is very good at his job, appliances all serviced and working well as they have done for the last six years. Very tidy, polite, trustworthy and reliable. He put the boiler in six years ago and recently changed a couple of radiators for us. All very good jobs.
Customer in Greater London Posted on 22/10/2021 , work completed 21/10/2021
Boiler service
Customer Service
Quality
Value
Chris promptly identified a fault with my boiler and drove to Bishops Stortford to collect a new part as none were available locally. He explained fully the work that was being carried and as normal was very courteous and pleasant. Would highly recommend to friends and neighbours.
Customer in Essex Posted on 09/10/2021 , work completed 08/10/2021
Boiler service
Customer Service
Quality
Value
This is the second year Chris has undertaken by boiler service. Amazing service. Very efficient and extremely clean, leaving the property as he found it. Excellent service will continue to use and invoice has priced very well.
Customer in Essex Posted on 05/10/2021 , work completed 04/10/2021
Boiler service
Customer Service
Quality
Value
This is the eighth year Chris has serviced my heating system and once again done to a professional standard also answered any questions I had re the system before leaving everything in a neat and tidy condition, I would not hesitate to recommend him.
Customer in Hertfordshire Posted on 04/08/2021 , work completed 04/08/2021
Excellent service
Customer Service
Quality
Value
For many years Chris at (csmith.heat@yahoo.co.uk) has maintained and serviced my Cobo central heating boiler giving a complete report on the invoice. I can thoroughly recommend and have confidence that any work carried out is to the highest professional standard/ politely and tidily. Alan Prett, Hornchurch Essex
Alan in Greater London Posted on 21/06/2021 , work completed 21/06/2021
Central heating service in an old cottage
Customer Service
Quality
Value
Chris arrived on time, having telephoned to confirm an ETA. He was courteous and willing to listen and was efficient and resourceful in servicing our boiler, which had been neglected for some time. He sourced new parts for those obsolete in the system and was persistent in dealing with difficult fixings. What stood out was Chris' helpful demeanour and ability to work through difficult problems. We were extremely happy with his visit.
Customer in Hertfordshire Posted on 21/05/2021 , work completed 20/05/2021
Very reliable and efficient
Customer Service
Quality
Value
Emergency call out and further boiler service swiftly attended to.... Completely reliable, great clean work, informative and I would highly recommend ⭐️⭐️⭐️⭐️⭐️
Customer in Essex Posted on 23/04/2021 , work completed 22/04/2021
Prompt response to my call and issued fixed next day
Customer Service
Quality
Value
Sudden total loss of heating and hot water, plus two radiators that had never worked (which another company had previously failed to fix). Called HE at about noon and left message. My call was returned promptly, engineer arrived 10am next morning. New pump was needed and a blocked pipe had to be cut out and replaced. Progress reports were given as the work developed. Prices were explained and approval sought before anything was done. No wait for parts, which was pretty amazing, everything was sorted out on the first visit. Full system now working.
Nick in Essex Posted on 09/04/2021 , work completed 07/04/2021
Recommended
Customer Service
Quality
Value
Excellent professional work carried out on time in a clean and efficient manner. If you need work carried out I strongly recommend this company.
Customer in Essex Posted on 20/03/2021 , work completed 17/03/2021
Fully recommend
Customer Service
Quality
Value
Happy to recommend this heating engineer, I’ve had a replacement boiler fitted, a few services and a couple of adhoc call outs for other issues, always on time, high quality work, reasonable pricing. Very reliable.
Customer in Essex Posted on 18/02/2021 , work completed 17/02/2021
Professional, prompt and friendly service
Customer Service
Quality
Value
As a new customer that moved into the area recently, finding HE Heating has been a bonus. Chris is professional, courteous and friendly, explains the work required well and charges a reasonable price. I’ll certainly use him again.
Customer in Essex Posted on 01/02/2021 , work completed 01/02/2021
Another Great job by HE Heating
Customer Service
Quality
Value
I'm a portfolio landlord and have used Chris for many years to service all boilers in my properties. Had a tenant without hot water or heating in the freezing cold and Chris attended promptly as always and had the problem sorted in no time. Thanks again Chris!
Customer in Hertfordshire Posted on 22/01/2021 , work completed 19/01/2021
Knows his ‘stuff’ calm courteous
Customer Service
Quality
Value
Chris is a delight to deal with. He chats, but never too much and his knowledge of the industry is amazing. Invoices and paperwork very efficiently dealt with, always.
Customer in Hertfordshire Posted on 14/01/2021 , work completed 14/01/2021
Always had the highest profession service
Customer Service
Quality
Value
When my Combo Central heating boiler developed a fault. As usual I contacted Chris Smith of He@heating Ltd (www.he-at.co.uk) 07956 575049. Because I know any servicing or problem will be carried out safely and to the highest professional standard politely and very tidily at a reasonable cost During COVID 19 restrictions, he worked to the highest clinical standards.
Alan Prett, Hornchurch, Essex. Posted on 13/01/2021 , work completed 13/01/2021
Recommended
Customer Service
Quality
Value
Chris Smith has serviced my boiler several times and he has always been prompt, efficient and pleasant. I find his pricing to be completely reasonable and wouldn't hesitate to recommend him.
Customer in Essex Posted on 07/01/2021 , work completed 08/09/2020
New boiler and smart controls
Customer Service
Quality
Value
We called Chris out due to our boiler being beyond repair. Despite it being a busy time of year he responded immediately with advice and managed to book us in the following week. He is always friendly and helpful and does a very clean job. He also changed some valves for us at the same time. Great service, thanks Chris.
Angela in Essex Posted on 18/12/2020 , work completed 16/12/2020
Great Work, a Life Saver
Customer Service
Quality
Value
This tradesman was exceptional. He knew his job inside out and resolved our problem where 3 previous tradesmen had been unable to do so. He was very thorough and determined to resolve the problem with our Combination Boiler that was failing to ignite. He worked continually, was tidy, reliable and his charges were very reasonable for what the job entailed. He also was punctual easy to communicate with and for these times, wore PPI, which was reassuring. I would definitely use this Tradesman again and contact him before any other and recommend his services to anyone looking for a reliable and skilled Gas Engineer.
Customer in Essex Posted on 17/12/2020 , work completed 01/09/2020
Boiler engineer, highly recommend
Customer Service
Quality
Value
First time we have used Chris and he was excellent. It was supposed to be a simple boiler check, but he ended up having to change a part as the boiler kept loosing pressure. Very grateful that he fixed it before the winter sets in and boiler now working fine. Though the job was longer than he had anticipated, he was chatty and personable. I delayed him further about a quote to change some radiators and he was more than happy to provide one. Very professional and impressed he wiped all the surfaces with sanitiser and wore a face mask throughout his time in the house. Would definitely recommend.
Customer in Greater London Posted on 20/11/2020 , work completed 18/11/2020
I am a very satisfied customer
Customer Service
Quality
Value
Wearing a mask, first tick. Although the boiler was off, he realised it was important that he try and get it working even if temporarily, second tick. He went back home came back hey presto we had heating and hot water third tick. He has sent us a follow up quote for the boiler, fourth tick. Promptness, customer service can't fault him.
Customer in Essex Posted on 12/11/2020 , work completed 11/11/2020
Boiler service
Customer Service
Quality
Value
Chris is very personable and professional. He had previously done some plumbing work which was of a high standard and I asked him to come and do an annual service on my boiler. Chris fully adhered to all the current Covid regulations which was very reassuring. I would definitely recommend him to friends and neighbours.
Customer in Essex Posted on 24/10/2020 , work completed 23/10/2020
Burley Flueless gas fire
Customer Service
Quality
Value
I asked Chris to service our gas fire which has a catalytic converter; it was failing to stay alight. He came at the appointed time, made sure that everything around the fire was protected, and methodically checked and cleaned the interior and then tested against manufacturer's instructions. He also checked carbon monoxide monitoring was satisfactory. He is pleasant, helpful and ready to give advice, and I consider that his fee was very good value for money. I shall certainly ask him to service other gas appliances in the house at the appropriate time.
Customer in Hertfordshire Posted on 20/10/2020 , work completed 20/10/2020
Boiler Service plus additional work
Customer Service
Quality
Value
Chris came to me to do my annual boiler service and completed the additional work I asked for providing a new shower and a replacement combi sink tap. Whilst replacing the tap he also replaced the stop cock. All work was done to a high standard and he cleaned and tidied up completely after he finished. I will use him again next year.
Customer in Norfolk Posted on 20/10/2020 , work completed 16/10/2020
Quality tradesman
Customer Service
Quality
Value
I asked Chris to carry out an annual service on our boiler. He was friendly, prompt, tidy and as usual the work was completed to a high standard. He is a quality tradesman and we use Chris whenever we have a heating issue. He gives sound advice when needed and I would definitely recommend his services.
Customer in Hertfordshire Posted on 08/10/2020 , work completed 02/10/2020
Prompt and thorough
Customer Service
Quality
Value
Chris adjusted my boiler system and carried out a thorough service, promptly responding at short notice. Great work.
Customer in Hertfordshire Posted on 29/09/2020 , work completed 29/09/2020
Fast and efficient service
Customer Service
Quality
Value
I called He@Heating to replace a leaking three-way valve. Chris was able to come to me that same afternoon, and informed me that he was on his way via text message. Work as completed quickly, to a high standard, and at a very reasonable cost. I will definitely be recommending He@Heating to friends and family.
Customer in Essex Posted on 03/09/2020 , work completed 02/09/2020