Heat In London - Excellent company belonging to Louis Smith
Reliable, competitive, attentive, friendly and professional. I have used them for 10yrs at my house, my rented flat and my father’s flat. Always v good
Customer in Greater London
Posted on 25/11/2024
, work completed 18/11/2024
Recommended
Punctual, personable and professional
On time, smart, friendly and polite, knew exactly what they were doing, everything was done as agreed, price was exactly as quoted. Can’t really ask for more.
Customer in
Posted on 02/11/2024
, work completed 01/11/2024
Recommended
Trusted gas plumber
Great work from Louis once again servicing our boiler he installed some years ago. Definitely would recommend for quality, knowledge and fair pricing.
Customer in Greater London
Posted on 18/09/2024
, work completed 05/08/2024
Recommended
Always a very good quality service
Louis did a boiler service for me and found a solution to another issue which resulted in me not needing to get some additional work done - really good service and explained things clearly. No hesitation recommending Heat in London.
Customer in Greater London
Posted on 11/09/2024
, work completed 06/09/2024
Recommended
Fast and efficient
I left my email on Heat in London website for an engineer call out. Within half hour I had a reply. Louis came out just a couple hours later - I'd assumed i'd have to wait afew days so this was excellent. He arrived within the time he provided, he was polite, efficient, explained what was wrong with our boiler, performed all the safety checks, even checked our gas wasn't leaking from main gas supply. Also checked rads & advised average temperature level. Highly recommend. Payment invoice was efficiently same day sent by email with boiler service record attached. Very professional service. Best known to date
Customer in Greater London
Posted on 15/04/2024
, work completed 15/04/2024
Recommended
Excellent service
Louis and Bobby did an excellent job doing a radiator flush for us in a house we recently occupied. Not only were they thorough and professional, they took the time to advise us on some considerations with the boiler to keep the system working. Also appreciated the efficient service Lisa provided arranging the visit.
Customer in Surrey
Posted on 20/12/2023
, work completed 20/12/2023
Recommended
Great Work, professional and fast
Heat in London Ltd exceeded our expectations by the way they dealt with a power-flush and a new boiler together with a challenging flue installation terminating through our sloping roof. We were impressed how Louis’s team worked in our house and carried out a lot of work in a short period, which allowed us to return to normal very quickly. They had a can-do and respectful approach and demonstrated professionalism throughout coupled with a competitive quotation. We have no problem recommending them highly.
Customer in
Posted on 20/11/2023
, work completed 31/10/2023
Recommended
great work
Louis submitted the quote, and ordered the necessary supplies (new hot water cylinder) and carried out the job quickly and efficiently. He warned we might be without hot water for three days but he did the job in two. Very happy, and willing to recommend him to anyone (I already have).
Customer in Greater London
Posted on 13/11/2023
, work completed 09/11/2023
Recommended
A first class job!
This company was recommended to me via our local community Facebook group and Louis responded to my message so promptly even on a Sunday! I was very impressed from start to finish with their communication, professionalism and quality of work. Both Louis and Bobby had great personal skills, easy to talk to, very polite and I would not hesitate to use again.
Customer in Greater London
Posted on 11/11/2023
, work completed 09/11/2023
Recommended
Replacement Boiler
Louis responded promptly to my initial enquiry, quoted immediately and, once costs were agreed, then re-jigged his schedule to fit us in as soon as he could so that we weren't left without any service On the agreed day he turned up on time ( in spite of the appalling weather ) - he and his operative worked steadily to complete the install as quickly as they could ( around us and the dog ! ) to get us back up and running again They worked neatly, tidily and then, with everything practical done and testing completed, Louis then made sure we fully understood how the controls worked and what to do if we wanted to adopt app to make changes remotely in the future Both my wife and I were very impressed with the standard work and the quiet, yet efficient manner in which Louis approached the job and would not hesitate to use him again nor recommend Heat in London to other people
Customer in Greater London
Posted on 04/11/2023
, work completed 02/11/2023
Recommended
Great service
Great service, have been using for a few years now and always very efficient, friendly and professional. Highly recommended.
Customer in Greater London
Posted on 24/10/2023
, work completed 20/10/2023
Recommended
Highly recommended!
Have Heat in London complete a yearly service/maintenance for our boiler. Awesome experience from beginning to end. Very quick to respond when asked them to quote through Checkatrade, very polite and professional to book the appointment, and I can't think of how the engineer that came could've been better: on time, professional, open to questions and happy to explain tasks being done and the reasons behind them. Will definitely call them back for other services and/or related jobs
Customer in Greater London
Posted on 04/10/2023
, work completed 02/10/2023
Recommended
100% recommended - OUTSTANDING!
If you want your boiler / central heating engineer to be punctual, diligent, skilled and utterly professional then Louis of Heat in London is the engineer for you. We are currently renovating part of our home and the boiler, originally installed by Louis, had to be moved. Louis fitted us into his busy schedule and did a wonderful job in a long day of work. When the other trades ask for the contact details of your engineer then you know he has done a great job. Finished the job immaculately with plenty of communication throughout. You won't find better or nicer.
Customer in Greater London
Posted on 26/09/2023
, work completed 11/09/2023
Recommended
Highly recommended
Heat in London are absolutely my preferred choice for anything to do with our gas boiler & central heating. From installing a new boiler through several maintenance visits Heat in London have always been punctual, efficient and on estimate. Highly recommended!
Customer in Greater London
Posted on 06/07/2023
, work completed 22/06/2023
Recommended
Excellent Service Delivered With A Smile
Brilliant, thanks Louis! Punctual, in fact arrived 30 minutes before appointment. Showed consideration by texting to check if it was OK to start the work early, it was an early appointment. Serviced boiler, bled radiators. Work completed in a professional and friendly manner. I would definitely recommend this company which I have used in the past and will use in the future.
Customer in Greater London
Posted on 29/06/2023
, work completed 28/06/2023
Recommended
Outstanding Value for Money
I needed my boiler serviced and after doing the rounds, I eventually spoke to Lisa of Heat in London who was extremely helpful, friendly, and efficient. Lisa arranged everything speedily over the phone, sent confirmation emails and quoted me a very good price compared to other quotes I had received. The gas engineers Louis and Jordan arrived on time were knowledgeable, courteous, explained everything as they went along, did a brilliant professional job and even checked for gas leaks, which they didn’t need to do. They are fantastic people who love to give excellent customer service, are skilled, trustworthy and reliable and are outstanding value for money. I highly recommend Heat in London.
Customer in Greater London
Posted on 15/06/2023
, work completed 26/05/2023
Recommended
I've found a plumber for life!
I moved into a house with very low hot water pressure due to its gravity feed system. Heat in London installed a new unvented system in the house, moving the boiler from the kitchen to the loft, installing a new unvented tank and taking a new water and gas supply to the loft. They also managed the sub-contracting of excavation work for a new water supply pipe from the main to the internal stop-cock. Louis was fantastic to work with from the very beginning providing a clear and competitive quote. During the works he kept us informed of the progress and ensure it completed on-time and the team worked tidily. The sub-contractor installing the water main did damage the drive more than I (and I think Louis) expected, however, Louis took complete responsibility and sourced matching replacement paving slabs and arranged fitted at his cost. I could not speak more highly of Heat in London and I recommend them to anyone that will listen to me!
Mark in Greater London
Posted on 20/03/2023
, work completed 20/01/2023
Recommended
Endorsement Reference
Heat in London got recommended by my window cleaner as he had heard good things about them. When I contacted them for putting in a new boiler the were very quick to respond and had a very reasonable quote. A week later he came around and put the new boiler in. Louis is very clean and tidy, very proactive very competitive with his pricing. I have already invited him to do more work for me later this year.
Which? Trusted Traders Consumer
Posted on 18/11/2021
, work completed 13/10/2021
Recommended
Endorsement Reference
Louis and his team performed a gas safety check for me. Louis is prompt to respond and went over and above to get the job done. I was very happy with the outcome.
Which? Trusted Traders Consumer
Posted on 18/11/2021
, work completed 08/11/2021
Recommended
Endorsement Reference
removal of 3 radiators & capping off the pipes on their most recent visit. The previous visit they did a boiler service, Hive installation for thermostat, removal of old gas fire, large radiator and installation of new upright radiator.
Which? Trusted Traders Consumer
Posted on 18/11/2021
, work completed 08/11/2021
Recommended