Heat Tech Services Limited

Heat Tech installed a new Vaillant boiler for us. Following a site visit, their initial quotation was issued very quickly, was in a clear format with various options available, and was very reasonable. We were able to book in the work very quickly. The young lady who carried out the work was excellent. She was very knowledgeable, polite and professional. My wife, in particular, was mightily impressed that a woman carried out the work! After the installation, we noticed that some air had built up in the radiator system, which we understand is quite normal when a new boiler is installed. Heat Tech returned very quickly to release the air etc. They also registered our guarantee for us directly with Vaillant. All in all, we are very happy indeed with the service offered by Heat Tech.

We needed the hob gas pipe moving to allow a new electric oven to be fitted. Phoned Mark, and he managed to fit us in and send one of his engineers around the next day. She was super efficient, and when she had finished helped us with the new (electric) oven. Thanks for the really quick and helpful service.

I Whatapped Mark on Tuesday and by 10am on Wednesday morning the problem was fixed. A fast and efficient service as ever.

Discover reason for poor water flow from bath and basin taps in main and ensuite bathrooms of a new build development. It emerged the fault was with the taps themselves - wrong specification for hard water area - both blocked with limescale and narrow-gauge Flexi hoses restricting the flow. Removal of diffusers improved flow significantly in one tap but didn't eliminate the problem in the other. Tap judged faulty - needs to be replaced. In the interim plumber used his initiative by switching the better performing tap to main suite and relegating the faulty tap to the less used bathroom pending sourcing of new fitments. The bath tap, due to the position in which it has been installed, is inaccessible for maintenance so was advised to refer back to the construction company for remedial action. The engineer stuck to the brief until he had provided a working solution and a recommendation for future action. Subsequently HeatTech followed up with a phone enquiry to ensure customer was happy with the outcome and to endorse the engineer's recommendations. Full marks for customer service. The cost was very reasonable. I use Heat Tech for annual boiler maintenance and have every confidence in their ability to deal with other issues as evidenced above.

Very professional and on time fir appointment. Explained all that was needed. Boiler serviced and a new water pipe put in. Which was placed neatly. They were very friendly and helpful. Very pleased with their work. Would highly recommend the company.

My elderly parents had an issue with their upstairs toilet which was preventing them from being able to use it. I got Heat Techs telephone number from a recommendation on the Nextdoor App. And am so pleased I did. I spoke to Mark and he spoke to my mother within an hour, obtained the information he needed and was able to give a very reasonable quote very quickly. They had some very professional, polite chaps over on the same day and my mum was very pleased with the work they did and was able to use the toilet on the same day. I can't speak highly enough of the service I received from beginning to end. Top class! I would definitely recommend.

Mark is a professional heating engineer who came around promptly at an agreed time. He completed work to our satisfaction that included; replacing a heating pump, some pipe work and bleeding our heating system. All the work was done at a reasonable cost that was quoted in advance.

We have used this company for a few years now for boiler and water tank service. Ethan attended twice this month regarding a minor leak. We were impressed and are always pleased with the team generally, very prompt and reliable.

I phoned Mark and he sent an engineer George round the same morning. The pump on our heating system was replaced. We are still working through other issues on an old heating system.

I highly recommend Heat Tech. They booked us in for service within a good timeframe. The engineers were on time and did a thorough service.