Endorsed by Which?

Heat Tech Services Limited

4.9

381 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

We are a Gas Safe™ Registered company based in Chorleywood Hertfordshire providing domestic heating and plumbing services to clients throughout Chorleywood, Rickmansworth, Amersham, the Chalfont’s and surrounding local areas in Herts, Middlesex and Bucks.
Established in 2003 we have built up a reputation for providing a
first class service at a reasonable price to our many local customers.
Our services include:
Boiler servicing, fault finding and repairs.
Boiler replacements and heating system upgrades.
Complete new heating systems.
Hot water cylinder replacements.
Hot water upgrades, including mains pressure hot water systems.
Radiator additions, replacements and/or valve replacements.
Heating system Power Flushing for improved performance and reduced running costs.
Heating/hot water control system fault finding, repairs and upgrades.
Shower pump installations and replacements.
Installation of heating system filter's for protection of boiler and pump.
Landlords gas safety checks.

What we do

  • Plumbers

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Radiators and central heating
    • Boiler repair
    • Boiler servicing
    • Boiler installation
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
  • Kitchen fitters

    • Kitchen installation
  • Bathroom fitters

    • Bathroom Installation
  • Renewable energy

    • Air source heat pumps

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
381 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Exemplary service
Customer Service
Quality
Value
Mark was recommended to me and with good reason. He was the third plumber/heating engineer to attend in the 8 days we were without heating or hot water. Expensive solutions had been diagnosed by the others e.g. new boiler! They say that planning is the key to success... In advance of the appointment, Mark asked me to send photos of the boiler, the pump the immersion valve etc. On the day of the appointment he attended with his (very polite, articulate and proficient ) young apprentice. They were outstanding. Heating system drained, pump replaced, radiators warm and hot water restored within 90 minutes of arrival. Having received the photos, he had been able to ensure that he had all possible parts on board should they be required. I am very impressed by the professionalism of all aspects of Heat Tech, not least as the problem was swiftly identified and fixed at a fraction of the cost I had been advised by the companies.
Customer in Buckinghamshire Posted on 16/10/2019 , work completed 10/10/2019
Excellent service
Customer Service
Quality
Value
Mark and Nathan arrived promptly, carried out the work required with the minimum of fuss leaving everything clean and tidy.
Customer in Hertfordshire Posted on 15/10/2019 , work completed 14/10/2019
Boiler service
Customer Service
Quality
Value
Excellent workmanship. Found and rectified a fault of which we were unaware. Service and replacement part at very reasonable price. Would highly recommend
Customer in Hertfordshire Posted on 11/10/2019 , work completed 08/10/2019
Excellent work, highly recommended.
Customer Service
Quality
Value
Mark from HeatTech performed a full service on my boiler. He was excellent. Very diligent and thorough and communicated and explained everything he was doing as he worked on each task. I felt very confident that Mark was performing a very diligent service. He spent time, was not rushed or agitated in any way. Mark was recommended to me by a colleague and I will definitely use again.
Customer in Buckinghamshire Posted on 08/10/2019 , work completed 03/10/2019
Very efficient and knowledgeable
Customer Service
Quality
Value
Mark was able to help me with the leaking boiler that heats my pool and made several useful suggestions to improve efficiency in the future. Replied to my voicemail promptly and phoned to let me know he would be ahead of time. He came recommended and I will happily recommend him now myself
Karen Bullimore Posted on 12/09/2019 , work completed 19/09/2010
Very Good Work
Customer Service
Quality
Value
After booking the service of the boiler we were telephoned in advance of the plumber's arrival and the work was done very well. Very helpful answering questions we had and all went smoothly.
Customer in Buckinghamshire Posted on 25/08/2019 , work completed 15/08/2019
Several jobs
Customer Service
Quality
Value
This trader is highly recommended. I have nothing but good to say about the man.
Happy Customer Posted on 22/08/2019 , work completed 22/08/2019
Prompt and efficient.
Customer Service
Quality
Value
Mark and his apprentice arrived promptly to carry out a radiator repair which I had requested only a few days prior. The work was carried out quickly and efficiently, with zero mess. This is not the first job that Heat tech have carried out for me, and I have always been very satisfied by the quality and efficiency of their work. "Full marks"!
Customer in Hertfordshire Posted on 13/08/2019 , work completed 12/08/2019
Excellent Service
Customer Service
Quality
Value
Mark and his apprentice arrived on time and did a thorough job. I would highly recommend Heat Tech Services as giving honest, reliable, and friendly service.
Julia, Abbots Langley Posted on 10/08/2019 , work completed 09/08/2019
First Class service and attention
Customer Service
Quality
Value
I needed to upgrade an existing radiator in terms of size and power. As I had hardwood flooring it was also necessary to adapt the existing pipework for the existing 400 to be extended to accommodate a 600. The work was excellent and completed efficiently. Mark was assisted by an apprentice I was extremely impressed by the clarity of his instruction to the new member of staff. This was similar to that I was privileged to enjoy at the quotation quotation stage. The cost was within budget and initial quote. Most definitely a professional whom I would welcome back.
John, Hertfordshire Posted on 04/08/2019 , work completed 31/07/2019
NEW BOILER
Customer Service
Quality
Value
Heat Tech were asked by us to quote after hearing great reviews from other customers. We went ahead and everything happened as explained and planned. The actual week long work flow went like a dream. Our 18 radiators were cleaned out, the new boiler fitted, tested and working. What was special was that Marl and his team were on time and took time to explain each step. Mark also worked out a smart way for our complete new heating system to avoid unsightly external pipe work so that everything is neatly confined within the roof space. All work was also made good to a very high standard. Mark and his team also worked through the UK's hottest days on record. I highly advise others to contact Heat Tech on any major domestic heating or plumbing project.
Rob Benson, Chorleywood Posted on 28/07/2019 , work completed 22/07/2019
Straightforward, responsive professional service
Customer Service
Quality
Value
Excellent service from HeatTech. They were very helpful with my problem over the phone, got in touch when I had asked them to, quickly arranged a visit to sort the problem out, and worked quickly, efficiently and tidily to carry out the work. No hanging around, had the relevant parts to hand, and charged a reasonable price
Christian, Hertfordshire Posted on 22/07/2019 , work completed 15/07/2019
Great service again
Customer Service
Quality
Value
New cold water tank fitted. Heat tech is always a reliable and high quality service, with fair pricing.
Julian, Hertfordshire Posted on 14/07/2019 , work completed 11/07/2019
just a service
Customer Service
Quality
Value
Mark, put my system in 5 years ago and still does the regular annual service, very pleased to have been introduced to him.
David, Buckinghamshire Posted on 30/06/2019 , work completed 19/06/2019
Pre-purchase plumbing survey
Customer Service
Quality
Value
Swift communication, very reasonable price and excellent assessment. Very happy with Mark's service and will be using again.
Customer in Greater London Posted on 27/06/2019 , work completed 11/06/2019
A Happy Customer
Customer Service
Quality
Value
Mark has done three pieces of work for me since February -- bringing my heating system back to life, facilitating access to my main water stopcock and remodelling my shower. All done with skill and speed and to my complete satisfaction. In addition, he is always pleasant and helpful. I would certainly approach Mark if I needed any further work done.
Customer in Hertfordshire Posted on 20/06/2019 , work completed 17/05/2019
Install 2 new thermostats and review operation of heating system
Customer Service
Quality
Value
This job was a bit of a nightmare for Mark as the original extensive wiring was shambolic and had to be replaced . In addition one of the new thermostats proved to be faulty and an existing valve had seized. Nevertheless Mark soldiered on and finished the job to his usual high standard.
Customer in Hertfordshire Posted on 02/06/2019 , work completed 30/05/2019
Very professional.
Customer Service
Quality
Value
Planned for Mark to visit at the end of May to review current heating solution. Investigation identified a problem with the heating pump. This was replaced very efficiently. Very happy to recommend Mark and am pleased I now have his contact details.
Customer in Hertfordshire Posted on 02/06/2019 , work completed 31/05/2019
Excellent
Customer Service
Quality
Value
I almost feel reluctant to recommend as I don’t want him to get so busy he can’t come and rescue us! Having lived in the area 15 years our plumbing experiences have been pretty dire before meeting Mark. He is prompt, gets on with it and doesn’t over charge. This last job was a proper rescue job for a flood on a Sunday morning and he was there within the hour.
Customer in Buckinghamshire Posted on 13/05/2019 , work completed 12/05/2019
Excellent service.
Customer Service
Quality
Value
Our heating/hot water system failed us over the bank holiday.... no hot water. I phoned Mark at 8.30 am on Tuesday, and he was at our place by 9.45, diagnosed our problem, and had replaced the faulty part in 40 minutes. This is exemplary service ..... I know Mark has a very full work schedule. I also admire the fact that Mark was accompanied, as he has been on previous occasions, by an apprentice ( on this occasion a young woman) who he was instructing and giving hands on experience while he worked. On the whole highly skilled and experienced trades people who work for us are reluctant to take on apprentices ..... it's easier just to do the work yourself, and the paper work is daunting. Some of these are near retirement, and a lifetime of experience will go with them. So well done Mark for passing on your skill to the next generation.
Customer in Hertfordshire Posted on 08/05/2019 , work completed 07/05/2019
Boiler repair
Customer Service
Quality
Value
Around lunchtime we realised that we had lost heating and hot water. Looking at the boiler it was obviously dead. We called Mark Ockenden at Heat Tech and he called back within 20 minutes. He came to the house as soon as he had completed his other work for the day. It was clearly a difficult problem to resolve but he persisted and a replaced transformer got our boiler working again. It was clear that Mark was going to spend as much time as necessary to get our boiler working again. Excellent service.
Customer in Buckinghamshire Posted on 19/03/2019 , work completed 18/03/2019
Great service
Customer Service
Quality
Value
It was a Friday and Mark couldn’t get to me during the day (already had jobs booked in). He called me back and talked me through (very patiently) what i needed to do to get the heating going again. We have used him before also and were very satisfied with the quality of his work. Knowledgeable, trustworthy and honest. Recommended
Customer in Buckinghamshire Posted on 15/03/2019 , work completed 08/03/2019
Heat Tech to the rescue
Customer Service
Quality
Value
We were delighted with Mark's quick response to our needing the magnaclean serviced. He also told us what to watch for in the pressure of the boiler and made us feel much more confidant about the whole system. We would certainly ask him to do our service next time.
Customer in Greater London Posted on 05/03/2019 , work completed 27/02/2019
Excellent workmanship
Customer Service
Quality
Value
I texted Mark when my boiler was not firing up. He immediately called me back and we discussed what was happening. When the immersion heater also did not work on Saturday Mark was very responsive and came out to see us on Saturday morning. Very reliable and helpful
Customer in Buckinghamshire Posted on 04/03/2019 , work completed 02/03/2019
Quick and efficient
Customer Service
Quality
Value
Mark came round to add new heating elements into my electric hot water tank as my hot water was not heating properly (after nearly 20 years with the previous elements). He responded to my initial inquiry quickly, took the time to listen to my problem, and gave me a clear plan of what he would do to fix it. He gave me a very accurate quote and was upfront about all costs. I found him to be professional, knowledgeable, and very friendly (he even took the time to help explain some other aspects of how my hot water tank works which I really appreciated). I trusted him completely and would certainly recommend his services (I initially found Mark through a 'Which Trusted Traders' search). I'm really enjoying having hot showers again - they're better than they've ever been in this flat.
Customer in Hertfordshire Posted on 27/02/2019 , work completed 25/02/2019