Leaking Boiler - Fantastic service as always
Heat Tech installed my boiler near 14 years ago (extremely professional installation). Found my boiler was leaking late Wednesday night for which Heat Tech attended the next day. The issue was quickly identified and remedied. Heat Tech knows the products they work with extremely well and I have 100% confidence in their technical knowledge. Fantastic service - thank you.
Customer in Hertfordshire
Posted on 14/02/2022
, work completed 10/02/2022
Recommended
Great Work
As usual, great work, carried out quickly and efficiently. Mark has a great team who do a great job.
Customer in Hertfordshire
Posted on 05/03/2022
, work completed 03/03/2022
Recommended
Really Fast Response
I needed a heating engineer in a hurry. Heat Tech were recommended by my sister. Phoned them in the afternoon and they were on the doorstep at 8:30am the following day. I would normally be wary of any tradesperson that could respond that quickly, but they were highly recommended and didn't disappoint. I will happily use them again
Customer in Buckinghamshire
Posted on 24/03/2022
, work completed 22/03/2022
Recommended
Highly recommended.
We had no hot water which British Gas failed to diagnose or rectify for days. We called Heat Tech, who came and fixed the problem immediately. Sapphire and George were so efficient, friendly, competent and a pleasure to deal with.
Customer in Greater London
Posted on 20/06/2022
, work completed 20/06/2022
Recommended
Top Firm
Great company who deliver on time, at sensible prices and carry out top quality work from a great team. Response was great from initial contact. Work was done on time by Sapphire, who was brilliant. Tidy, efficient and will now be my first go to for any plumbing needs. Well done 👏
Mike in Hertfordshire
Posted on 06/12/2021
, work completed 26/11/2021
Recommended
Boiler Service
We have used Heat Tech several times over the past few years to fix emergency issues with our heating. Always extremely reliable, efficient and pleasant to deal with. This time it was a planned visit for a boiler service. 100% delivered as anticipated.
Customer in Hertfordshire
Posted on 13/09/2023
, work completed 11/09/2023
Recommended
Fantastic service
I called Mark at Heat tech on Tuesday 13th, he arranged for George to come on Wednesday 14th. They arrived, as promised, at 8:30 am, the work was carried out within a couple of hours. They were so tidy and polite, the workspace was left clean and tidy after having two radiators removed from both sides of a wall. collateral damaged done to the floor in the dining room which was okay as floor is coming up anyway, but I was kept informed at all times as to what had to happen. The next good surprise was the invoice I received, very pleasantly surprised at the charge for the job. I was recommended Heat Tech by a neighbour and am so glad she did, any plumbing jobs I need doing in the future will be with Heat tech, and yes I will definately be recommending them to others in the future. Thank you again gentlemen for your stirling work
Customer in Hertfordshire
Posted on 17/02/2024
, work completed 14/02/2024
Recommended
Prompt Service
They diagnosed the problem and fixed my boiler pump on the same day that I telephoned them. Workman was pleasant to deal with. Very happy with both the service and the work completed.
Customer in Hertfordshire
Posted on 19/02/2024
, work completed 06/02/2024
Recommended
Central heating pump issue
Replied promptly. Arrived on time. Helpful and personable engineers. Diagnosis and repair completed efficiently. Will use again for our boiler service.
Customer in Buckinghamshire
Posted on 01/04/2024
, work completed 20/03/2024
Recommended
Excellent Service
Excellent service and response from this local plumber. 100% recommended for any plumbing, central heating and boiler repairs
Customer in Hertfordshire
Posted on 08/02/2024
, work completed 31/01/2024
Recommended
Excellent service
The work was carried out in a professional manner, on time and by a very helpful team. Would highly recommend.
Customer in Greater London
Posted on 11/11/2024
, work completed 07/11/2024
Recommended
Boiler Service
Arrived on time. Cheerful pleasant engineer. Advised me that the Vaillant boiler might need a new fan at the next service. Reasonable bill. Happy customer as always with this company.
Customer in Hertfordshire
Posted on 16/01/2025
, work completed 15/01/2025
Recommended
Boiler service
I have used Heat Tech for a number of years. They are prompt, efficient and Sapphire is an excellent gas engineer.
Jeremy in Buckinghamshire
Posted on 03/06/2022
, work completed 31/05/2022
Recommended
Water Leak - amazing Advice followed by a prompt repair & excellent aftercare
We had a mains water leak which had obviously been going on for some time with water saturating an internal, but load bearing wall. I had no hesitation calling 'Heat Tech Services' as I knew I would receive an excellent and prompt solution at a fair price. As it was the weekend and Mark was busy, he could not actually get to us until the following week. He was incredibly helpful, giving the best temporary solution, including what we could do ourselves to save time and money before they could come to fix the pipe. The pipe was excellently and quickly fixed by the end of Monday. The site was left clean and clear of debris. I felt like a very stressful situation was calmly, expertly and promptly sorted without causing a financial headache. I had a query regards moisture on the pipe after the job was completed and Mark thoroughly explained the possible reasons and asked me to call back if I was still concerned. The workers mended the pipe perfectly and saved us a lot of hassle over a very busy Christmas period. Thank you. I cannot recommend Mark and his team highly enough.
Lise in Hertfordshire
Posted on 01/01/2023
, work completed 19/12/2022
Recommended
Annual boiler service
Mark and his team have carried out annual services on my domestic boiler for some years. The team are utterly professional and work quickly, efficiently and to the highest standards. Charges are fully explained in advance and on each occasion I have been invoiced for the pre agreed sum. Excellent.
Alison in Hertfordshire
Posted on 23/09/2022
, work completed 22/09/2022
Recommended
Amazing
I called Mark to get my hob commissioned after my kitchen fitters fitted the kitchen, he came round very promptly, spent half an hour making sure my gas supply was ok but more importantly made sure I was strong enough to turn the gas off if the need arose.
Customer in Hertfordshire
Posted on 10/09/2022
, work completed 06/09/2022
Recommended
Consistently good service
I have used Heat Tech for a number of years now and they continue to deliver prompt, friendly and reliable service.
Chris in Greater London
Posted on 13/03/2023
, work completed 02/03/2023
Recommended
Always helpful
For the second time this year we have had to call Mark out for an issue. He went through it all on the phone and arranged for someone to come out on the day. Which we were extremely grateful for esp in the cold. We can’t fault the service with Heat tech, thank you for your help Mark and team.
Customer in Hertfordshire
Posted on 01/03/2023
, work completed 23/02/2023
Recommended
Life saver
After contacting about 7 plumbers who never got back to me, Mark was recommended through a friend. Him and his team ended up coming back 3 times in one day to fix separate problems (its an old house) and i honestly can not fault their work. I am forever thankful for their help and would recommend them to anyone without hesitation.
Customer in Hertfordshire
Posted on 02/03/2023
, work completed 27/02/2023
Recommended
Prompt professional & helpful, definitely recommend
I had a problem with an overflow pipe in the loft and also a radiator that wasn’t working. Heat Tech arrived on time the next day and solved both issues and also answered questions about the heating system which was really helpful.
Customer in Buckinghamshire
Posted on 16/01/2023
, work completed 12/01/2023
Recommended
5 Star
Mark has been me go to plumber for about 5 Years. The following work was carried out to my complete satisfaction. Service Boiler. Replace leaking radiator. Replace plastics pipe work with copper to the central heating pressure vessel. 5 Star work from a 5 Star company. What more can you say.
Customer in Hertfordshire
Posted on 23/10/2023
, work completed 23/10/2023
Recommended
Fast and reliable, as always
I’ve used HeatTech before and they’ve always been excellent. This time one of my heating pumps (not installed by them) sprang a leak and we had to shut the whole system down. HeatTech got someone here within a couple of hours of my call, and did their usual highly professional job of fixing the problem and replacing the damaged components. Highly recommended.
Customer in Buckinghamshire
Posted on 05/01/2024
, work completed 04/01/2024
Recommended
Replacement of 20 year old boilers ( x2)
Mark was incredible knowledgable and thorough when he visited us and went through in detail our old system with two boilers over 3 floors. He checked and double checked how it all worked and how to improve our system with a new boiler. The quote arrived quickly and dates booked in. Sapphire, the chef engineer plus 3 other engineers, arrived on time and with respect to our home, took everything out and replaced the new system , looks like a pice of art now and not spaghetti junction!. Nothing was a problem, any queries checked and resolved. I highly recommend if you want a water/ gas related job, large or small, then use Heat Tech. Best decision I have made this year about who to replace our boiler with. Great Team Mark, thank you for sorting out a long time problem. Erica
Customer in Hertfordshire
Posted on 27/06/2024
, work completed 01/05/2024
Recommended
Excellent work
Just before Christmas a valve next to our boiler sprang a leak and a black liquid was oozing out. We had to turn the heating off. Heat Tech was recommended and as soon as I rang Mark Ockenden he asked for details of the problem, including size of the pipe and how much access there was near the valve. He asked me to send him a photo of the valve via Whatsapp, which I did. This info allowed him to bring the correct replacement and equipment and the work was done very efficiently by freezing the pipe above and below the valve before replacing it, thus avoiding having to drain down the whole system. Impressive! Mark and his assistant arrived at the agreed time and kept me informed when they would return after the pipe was frozen. They were polite and courteous and left everything clean and tidy.
susan.lynch1
Posted on 16/01/2015
, work completed 16/01/2015
Recommended
Great service, very helpful and reliable
Mark has done work for us on a number of occasions, and I have always found him to provide a good service and to be reliable and helpful, often beyond what is required. I have no hesitation to recommend him.
MK2016
Posted on 15/09/2016
, work completed 15/09/2016
Recommended