Prompt and efficient.
Mark and his apprentice arrived promptly to carry out a radiator repair which I had requested only a few days prior. The work was carried out quickly and efficiently, with zero mess. This is not the first job that Heat tech have carried out for me, and I have always been very satisfied by the quality and efficiency of their work. "Full marks"!
Customer in Hertfordshire
Posted on 13/08/2019
, work completed 12/08/2019
Recommended
Fitting of Shower Valve
Prompt response to enquiry, followed by booking of appointment. Turned up promptly on day, high quality work to budget. Friendly service.
Colm Mc
Posted on 02/11/2018
, work completed 02/11/2018
Recommended
Quality work from experienced team
Identified and fixed leaking toilet cistern (which wasn't an easy job given rusted bolts) and identified problem with leaky water cylinder, and gas fire. Mark clearly knows exactly how to diagnose a problem and fix it effectively.
Customer in Hertfordshire
Posted on 21/07/2020
, work completed 15/07/2020
Recommended
Totally Reliable
We have been using Mark to service our boiler and tank for about 8 years now and cannot fault his work. He has always worked efficiently , been extremely polite and courteous and we have never had any reason to complain about anything. We trust him 100%
CMR403085029
Posted on 04/09/2014
, work completed 04/09/2014
Recommended
Excellent Plumbing and Central Heating Work
Having used HeatTech on a number of occasions over recent years, I would happily recommend them to anyone I know. I have been very happy with the quality of their workmanship and service. Work undertaken for me has included; boiler services, radiator installation work, general plumbing and repairs. All good value too.
Sean53
Posted on 16/11/2014
, work completed 16/11/2014
Recommended
Rescued!
A prompt response by Mark & his team to our broken down boiler. James & Louis arrived promptly to efficiently locate & repair an elusive fault. All working again thank you Mark, James and Louis.
Gillian
Posted on 18/11/2014
, work completed 18/11/2014
Recommended
Boiler Service & to fix lukewarm Radiator
With Christmas round the corner t occurred to me that it was time for the central heating to pack up: it was last attended to by Mark 2 years ago, so to last this long with no problems he must have done a good job then ! Anyway, I 'phoned him and asked if he could manage an early appointment as I needed it doing before Christmas but, moreso, family illness was complicating things, so the earlier the better. As ever he pulled out all the stops and was here with his young assistant at the appointed time within a few days ! The boiler service went smoothly and efficiently and so too did the fixing of the lukewarm en suite radiator and all was tidied up and made good afterwards. In all, a most professional service as ever. I would not want to use anyone else for all things to do with boilers/heating & plumbing. I thoroughly recommend Mark Ockendon & Heat Tech.
mike
Posted on 07/12/2014
, work completed 07/12/2014
Recommended
Consistently good service
We have used Mark and his team for some years and will continue to do so. He and James are highly professional, knowledgeable and personable. Highly recommended.
Ajjntj
Posted on 27/07/2015
, work completed 27/07/2015
Recommended
Saved from a flood
I have used this company several times. Always good efficient service.
Happy Customer
Posted on 07/08/2015
, work completed 07/08/2015
Recommended
Goes the extra mile
For the first time that I can remember I feel confident that our gas heating system has been installed as it should be. Mark provided good advice from the outset and I had a gut reaction he was the person for the job. I was happy to accept his quote although it was not the cheapest one. My instinct proved to be fully justified. You get a service and a quality of work that is way better than I have experienced from others doing similar work and certainly well worth the small premium paid. He gets the detail right. When a major problem was found with our supply, he dealt with it immediately and at a fair cost. He and his team were a pleasure to have in the house and I could trust them to be alone in the house too. I have now transferred my maintenance contracts to him as well. I can whole heartedly recommend him. Thank you from all the family.
flyjohnb
Posted on 24/04/2016
, work completed 24/04/2016
Recommended
Terrific service
We got quick response right diagnosis, prompt repair, no nasty surprises, really good price, super nice people, excellent installation tips. Quiet, clean, polite, felt very safe job done. What's not to love!
Peter, Hertfordshire
Posted on 01/02/2016
, work completed 01/02/2016
Recommended
Great work
I was very pleased with Andy's work It was very professional and cordial. I would very strongly recommend your services to my friends and contacts.I shall certainly use them again.
Dr Wadera
Posted on 30/04/2017
, work completed 30/04/2017
Recommended
Life saving service
Heat Tech carried out a service on our old boiler and he managed to bring it back to life and also eliminate all of the Carbon Dioxide it was emitting. Truely great service. I have no hesiation in recommending Heat Tech!
2014tt2014
Posted on 12/08/2014
, work completed 12/08/2014
Recommended
Excellent service from Heat Tech
Very professional service from Heat Tech engineers, the boiler needed a service and I also had a new thermostat installed. James talked me through everything he found and patiently showed me how to set the new thermostat. Mark returned a few days later with some additional parts which needed to be replaced. All work was carried out well and I am very pleased with the service received. I will definitely be using Heat Tech again.
CMR403231391
Posted on 30/05/2015
, work completed 30/05/2015
Recommended
Boiler repair
A cold November day when my boiler packed up, no central heating or hot water. Phoned Mark, he was with me within a very few hours, fixed the boiler and showed me how to avoid similar problems. I will certainly call on him again for any plumbing or boiler needs.
Eleanor
Posted on 07/12/2015
, work completed 07/12/2015
Recommended
really great experience for with proper professional heating engineer
Excellent communications made this a very easy and worry free experience. I called and was given an time for the next day to fix the heating, this was followed up with checks and gather information to ensure it could be fixed in first visit. They arrived on time, and with greater technical knowledge than previous person, they fixed the valve rather than replacing, thus doing it in half the time and half the cost. Very satisfied.
Which? consumer
Posted on 07/03/2017
, work completed 07/03/2017
Recommended
Good, responsive and fair plumbers
Thank you very much for the good communications, prompt attendance and for making right a WC pipe fitting that had been attempted unsuccessfully by another firm. A good job done at a fair price.
Jim100
Posted on 23/02/2017
, work completed 23/02/2017
Recommended
Good professional company
The boiler stopped working so after a friend said call Heat Tech Mark diagnosed the problem and fixed it ... No problems no hassle and fast professional company.... Will be using them again.
Crispin
Posted on 01/04/2017
, work completed 01/04/2017
Recommended
Punctual, professional, friendly, quick and tidy.
The Heat Tech staff turned up on time and worked quickly and efficiently to service my boiler. They tidied up after the work was complete and provided a report on the tests that had been conducted. I will certainly use them again and I would recommend them to anyone needing a boiler serviced.
Paula Milburn
Posted on 20/08/2017
, work completed 20/08/2017
Recommended
Professional and very helpful
We have recently moved to a new flat and are having huge problems with our electricity bill which is completely bonkers, it's through the roof! Called to get a quote for a new water heater which looks to be the culprit. Instead of just booking us in, they took the time to find out what the issue was first and gave very sound and helpful advice. Will follow said advice and it goes without saying that Heat Tech will be our first choice when we need work carried out. Very professional Very helpful. Very impressed.
Elena H
Posted on 06/11/2017
, work completed 06/11/2017
Recommended
Replacement Boiler
Excellent service.Mark took time to diagnose the problem and was very thorough in ensuring we understood all options available to rectify matters. His employee who fitted the boiler was equally as thorough and polite.Good time keeping and tidy workers.I would not hesitate to recommend-everything working perfectly now.
JMWood
Posted on 16/11/2017
, work completed 16/11/2017
Recommended
Annual gas Boiler service carried out by Mark, Heat Tech Services Ltd
Without reservation, Mark was the most professional tradesman I have encountered. Makes me wonder what the annual service provided by British gas, HomeServe, CORGI Home Plan, for which I've spent a fortune these many years, actually did Uday Hegde
Hegde
Posted on 27/02/2018
, work completed 27/02/2018
Recommended
Professional, courteous and reliable......
We have now used the services of Heat Tech on 4 occasions. They go that extra yard which was certainly reflected in the way they dealt with a pump issue we had. We would recommend Mark and his team without hesitation.... Jane and Malcolm D.
Malcolm
Posted on 29/01/2018
, work completed 29/01/2018
Recommended
Prompt and Professional
Would certainly use this company again and recommend to others.
Ann, Hertfordshire
Posted on 23/01/2018
, work completed 23/01/2018
Recommended
Very helful if you have problems with boilers and central heating
My central heating stopped working and Mark was able to tell me over the phone how to get it working again until he could he could come and fit a new motor to a motorised valve. Mark has serviced my boiler and heating system for several years now and I have always found him to be very reliable and has always does a very neat job.
Sunderland
Posted on 11/02/2018
, work completed 11/02/2018
Recommended