Good service
HeatTech serviced the boiler they fitted three years ago. The engineer arrived on time and carried out the work agreed. He answered a few questions and was pleasant throughout and paid strict attention to COVID safety procedures.
Customer in Hertfordshire
Posted on 20/03/2021
, work completed 16/03/2021
Recommended
Very professional and thorough
Mark carried out a heating/plumbing survey on a property I am about to purchase. The whole experience was carried out professionally and efficiently and at a reasonable price. I will be asking Mark to carry out the recommended work once I move into the property.
Liz in Hertfordshire
Posted on 21/07/2021
, work completed 13/07/2021
Recommended
Efficient, professional work.
My pure water tap and undersink water purifier were fitted efficiently and at the time and date agreed. The fitter Neil was polite and I was very pleased with the work he did. I would thoroughly recommend Heat Tech Services.
Customer in Hertfordshire
Posted on 25/06/2021
, work completed 16/06/2021
Recommended
Toilet Blockage
Toilet blocked. Plumber Sapphire came and worked very hard to clear. Would recommend. Did offer to fix toilet back down afterwards.
Ray in Buckinghamshire
Posted on 01/08/2021
, work completed 16/07/2021
Recommended
Fantastic work by Heat Tech
Mark and the team have replaced radiators for us and fitted a new boiler recently. They have done a fantastic job, arrived when they said they would, done a fantastic job and stuck to the quote. Highly recommended.
John in Hertfordshire
Posted on 09/05/2021
, work completed 06/05/2021
Recommended
Conscientious and efficient
Heat Tech services (Mark) installed a new boiler for me in the summer, which was done very efficiently. In September we started to have problems with the hot water as the new boiler kept cutting out. Mark couldn't have been more helpful in identifying the problem (failing Shunt Pump) and fixing it. He ensured that we weren't left with a problem. I wouldn't hesitate to use his services again.
Customer in Buckinghamshire
Posted on 18/10/2021
, work completed 12/10/2021
Recommended
Emergency water leak
Responded immediately to my somewhat frantic phone call at 8.30am Sunday morning when I had water showering from the ceiling. Quickly located and fixed broken pipe in loft, hoovered it dry and cleared out all soggy insulation. Very pleased with the service indeed and wouldn't hesitate to use them again.
Customer in Hertfordshire
Posted on 10/04/2022
, work completed 10/04/2022
Recommended
Excellent company
Used Heat Tech on a Sunday evening when my 90 year old mum's heating didn't seem to be working properly. Someone came out within 30 minutes. They sorted the problem and also solved 2 previously unknown problems over 2 subsequent days.Heating is now running fine and mum is very relieved. Thank you
Customer in Hertfordshire
Posted on 28/02/2022
, work completed 22/02/2022
Recommended
Central heating leaks
Very happy with the prompt service from Mark and his team. Two machines used to freeze the pipes before changing valves on leaking radiator pipe work without draining down. Result
Customer in Hertfordshire
Posted on 02/02/2022
, work completed 24/01/2022
Recommended
Leaking boiler
On New Year's Eve I discovered the central heating boiler was leaking and dripping onto the kitchen worktop. Mark came, identified that it was the heat exchanger leaking, telephoned the manufacturer and arranged for an engineer to visit on 3 January. It was all done so efficiently and was a great relief to me. Very grateful for his swift action.
Customer in Hertfordshire
Posted on 04/01/2022
, work completed 31/12/2021
Recommended
Prompt response
My boiler stopped working and there was no hot water in the house. The engineer from Heat Tech Services Limited came next day. Identified the problem with the boiler straightaway. Fixed the issue promptly. Very professional
Customer in Hertfordshire
Posted on 15/05/2022
, work completed 13/05/2022
Recommended
Polite and Efficient work
The work was the replacement of an old and faulty Ch wall thermostat. The original engineer - Sapphire - was ill and unable to attend but her replacements actually arrived before the original appointment time and completed the installation efficiently and courteously. Moreover, they provided a clear, patient and thorough explanation of the workings of the new,' smart', thermostat. A very good, professional job.
Customer in Hertfordshire
Posted on 19/08/2022
, work completed 15/08/2022
Recommended
Great Emergency Work and Annual Check
Mark and team are brilliant. We found we were losing pressure on our boiler, and then during other works discovered a leak under the landing floor. Mark came quickly, replaced poor work by a previous plumber and replaced with proper copper pipes. With my elderly mum in the house getting this sorted was vital and Mark came up trumps. We also requested our annual heating service and had an appointment within days. Prices are very fair and Mark runs his business in a very professional way.
Customer in Hertfordshire
Posted on 07/09/2022
, work completed 07/09/2022
Recommended
Tracing and rectifying leak
We noticed a small leak coming through the downstairs ceiling. It proved very difficult to find but once it was located the exact cause was established. The remedy involved installing a new shower which Heat Tech did most efficiently. A big job for a small leak but one which had to be done. I'm pleased with the new shower. All in all a very satisfied customer. I would have no hesitation in using Heat Tech again and would definitely recommend their services.
Keith in Buckinghamshire
Posted on 07/11/2022
, work completed 04/11/2022
Recommended
Great work, great attitude
We have the top of the range Home Care cover through British Gas. We were left without hout water for over a week (not classified as an emergency according to Dyno, who carry out plumbing work on behalf of British Gas), and no sign of resolution. We contacted Mark and although we live outside the area his company usually covers, he agreed to help us. He came as a recommendation from two people we know. Mark ordered the parts and carried out the repairs in a very timely and professional manner, thoroughly testing everything before he left. He left the area spotlessly clean. From our initial contact with Mark, right through to completion, Mark kept us informed each step of the way. If the software allowed, we'd give him more than five stars. We are indebted to Mark and his team member for coming to our rescue and putting an end to lukewarm showers in the gym/local swimming pool, in winter. We cannot recommend this company highly enough - so professional and efficient. We felt we could trust Mark totally.
Which? Trusted Traders Consumer
Posted on 15/12/2022
, work completed 07/12/2022
Recommended
Excellent service
My boiler failed early one morning, just before Christmas and I rang Heat Tech and got immediate help which solved the problem temporarily and then it was followed up by someone coming to the house and fixing it. It was a very good service
Customer in Hertfordshire
Posted on 07/01/2023
, work completed 04/01/2023
Recommended
On time efficient helpful thorough
The engineer arrived on time and was friendly He carried out the service on my boiler in a confident manner and was tidy and efficient. He also helped set my timer which I was having problems with. He suggested it was faulty. When I asked him if Heat Tech could fit a replacement he said yes and suggested I contact Mark Ockendon. I was extremely happy with the service.
Customer in Hertfordshire
Posted on 08/10/2022
, work completed 05/10/2022
Recommended
First Class again
Heat Tech installed my boiler with other works in March 2012. They have serviced my boiler installation ever since and always carry out a first class job at a very reasonable price. Their general plumbing is also of a high standard. Great, reliable service. 100% recommended.
Customer in Hertfordshire
Posted on 06/06/2023
, work completed 05/06/2023
Recommended
Central heating boiler service
Very quick response and knowledgeable professional engineers. Have used on several occasions which says it all.
Customer in Buckinghamshire
Posted on 20/03/2023
, work completed 20/03/2023
Recommended
Excellent
HeatTech were quick to respond to my initial query for a replacement boiler, did a comprehensive on site assessment and gave me a detailed quote. Work by George and Lewis was professional, courteous, on schedule and friendly. Any problems on site were discussed and quickly resolved. Highly recommended.
Customer in Buckinghamshire
Posted on 03/04/2023
, work completed 23/03/2023
Recommended
Prompt and reliable
Mark’s Heat Tech Services arrived promptly and on time, carried work out efficiently and neatly. This was a small job but they came out the following day despite them being busy and at a very reasonable price. Both guys were very polite and helpful.
Customer in Hertfordshire
Posted on 13/04/2023
, work completed 12/04/2023
Recommended
Excellent service
I called Mark early in the evening about a significant toilet leak, as well as a leaking kitchen tap which had gradually been getting worse. Two members of his team came early next afternoon and soon had the repairs done, for what I consider to be a very reasonable price. I have used Heat Tech over the last three years for a variety of jobs, including installation of a new boiler, and have nothing but praise for the professionalism, courtesy and skill of Mark and his team
Customer in Hertfordshire
Posted on 10/02/2023
, work completed 08/02/2023
Recommended
always reliable and professional
We use this company for our regular boiler service and also for other projects such as fitting a heated towel rail. We feel confident we are getting good work done for a fair price and the company is good to deal with.
Customer in Greater London
Posted on 29/10/2023
, work completed 25/10/2023
Recommended
Competent and Professional
Mark is responsive, honest and very experienced. His team are equally commendable and it was a pleasure to have them working on our heating system.
Customer in Buckinghamshire
Posted on 01/10/2023
, work completed 14/09/2023
Recommended
Work at the Memorial Hall Chalfont St Giles
Mark rected very quickly to the urgent need for a water heater used by the local Infant School. The work was carried at on time and most professionally
Customer in Buckinghamshire
Posted on 20/09/2023
, work completed 16/09/2023
Recommended