Endorsed by Which?

Heat Tech Services Limited

4.9

381 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

We are a Gas Safe™ Registered company based in Chorleywood Hertfordshire providing domestic heating and plumbing services to clients throughout Chorleywood, Rickmansworth, Amersham, the Chalfont’s and surrounding local areas in Herts, Middlesex and Bucks.
Established in 2003 we have built up a reputation for providing a
first class service at a reasonable price to our many local customers.
Our services include:
Boiler servicing, fault finding and repairs.
Boiler replacements and heating system upgrades.
Complete new heating systems.
Hot water cylinder replacements.
Hot water upgrades, including mains pressure hot water systems.
Radiator additions, replacements and/or valve replacements.
Heating system Power Flushing for improved performance and reduced running costs.
Heating/hot water control system fault finding, repairs and upgrades.
Shower pump installations and replacements.
Installation of heating system filter's for protection of boiler and pump.
Landlords gas safety checks.

What we do

  • Plumbers

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Radiators and central heating
    • Boiler repair
    • Boiler servicing
    • Boiler installation
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
  • Kitchen fitters

    • Kitchen installation
  • Bathroom fitters

    • Bathroom Installation
  • Renewable energy

    • Air source heat pumps

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
381 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very professional company - fantastic work carried out
Customer Service
Quality
Value
Heat Tech installed a new Vaillant boiler for us. Following a site visit, their initial quotation was issued very quickly, was in a clear format with various options available, and was very reasonable. We were able to book in the work very quickly. The young lady who carried out the work was excellent. She was very knowledgeable, polite and professional. My wife, in particular, was mightily impressed that a woman carried out the work! After the installation, we noticed that some air had built up in the radiator system, which we understand is quite normal when a new boiler is installed. Heat Tech returned very quickly to release the air etc. They also registered our guarantee for us directly with Vaillant. All in all, we are very happy indeed with the service offered by Heat Tech.
Bruno in Hertfordshire Posted on 09/12/2021 , work completed 06/12/2021
The trader replied (on 22/02/2022)
Dear Bruno. Thank you very much for your fantastic review. We are pleased to hear that you are happy with the installation of your new boiler and will pass on your comments to Sapphire, who installed your boiler. Warm regards Heat Tech
Top Firm
Customer Service
Quality
Value
Great company who deliver on time, at sensible prices and carry out top quality work from a great team. Response was great from initial contact. Work was done on time by Sapphire, who was brilliant. Tidy, efficient and will now be my first go to for any plumbing needs. Well done 👏
Mike in Hertfordshire Posted on 06/12/2021 , work completed 26/11/2021
The trader replied (on 22/02/2022)
Dear Mike. Thank you for such a glowing review and we will pass on your comments to Sapphire. We will be happy to be of assistance to you with any future plumbing or heating needs that you may have. Warm regards Heat Tech
Excellent service
Customer Service
Quality
Value
Many thanks to Mark for his extremely prompt and efficient service. Following a boiler breakdown we were visited by 0900 and the fault (a broken fan) quickly identified. A replacement part was speedily obtained and by 1100 hrs the boiler was back in operation. I would heartily recommend Heat Tech!
Customer in Hertfordshire Posted on 29/11/2021 , work completed 23/11/2021
The trader replied (on 22/02/2022)
Thank you for you great review. We are pleased that we could rectify your boiler issue so swiftly for you. Warm regards Heat Tech
Great service
Customer Service
Quality
Value
Sapphire from Heat Tech services our boiler today. Arrived early, very professional and efficient. Really pleased with Heat tech
Customer in Hertfordshire Posted on 18/11/2021 , work completed 11/11/2021
The trader replied (on 22/02/2022)
Thank you very much for your review. We will pass your comments on to Sapphire. Warm regards Heat Tech
Excellent boiler service and gas safety check
Customer Service
Quality
Value
The required work was carried out with thorough and knowledgeable efficiency, with a considerate and friendly approach and at a very reasonable price. Highly recommended!
Customer in Hertfordshire Posted on 08/11/2021 , work completed 03/11/2021
The trader replied (on 22/02/2022)
Thank you for your great review. We are happy to hear that you were pleased with the way we work and hope we can be of service to you again in the future. Warm regards Heat Tech
Efficient reliable work
Customer Service
Quality
Value
Mark's team had to switch out old boiler set up with loft tanks etc and replace with combi plus some extra rads. A big job that took all week for 2 people. Job completed as planned and all done efficiently. We had a few snagging problems but Mark made sure that one of his team came out to fix them quickly. Have used Mark before and will definitely use him again. Reliable service and good at diagnosing tricking problems!
Customer in Buckinghamshire Posted on 01/11/2021 , work completed 08/10/2021
The trader replied (on 22/02/2022)
Thank you for your continued custom and for taking the time to leave us a great review. We are pleased to hear that you were happy with the work carried out with the installation of your new boiler and extra radiators. Warm regards Heat Tech
Helpful, fast and efficient
Customer Service
Quality
Value
I remain grateful to Mark for somehow squeezing me into his busy schedule at short notice when our gas boiler broke down last week. But equally appreciative of the highly efficient, thoroughly professional service received. Would definitely recommend.
Customer in Hertfordshire Posted on 29/10/2021 , work completed 22/10/2021
The trader replied (on 22/02/2022)
Thank you for your review. We always try to attend to emergency call outs as soon as we possibly can. Warm regards Heat Tech
Conscientious and efficient
Customer Service
Quality
Value
Heat Tech services (Mark) installed a new boiler for me in the summer, which was done very efficiently. In September we started to have problems with the hot water as the new boiler kept cutting out. Mark couldn't have been more helpful in identifying the problem (failing Shunt Pump) and fixing it. He ensured that we weren't left with a problem. I wouldn't hesitate to use his services again.
Customer in Buckinghamshire Posted on 18/10/2021 , work completed 12/10/2021
The trader replied (on 22/02/2022)
Thank you for taking the time to leave us a review. We are pleased to hear that you are happy with your new boiler and the subsequent work needed on your pump. Warm regards Heat Tech
Good professional service
Customer Service
Quality
Value
Having not used this trader before, I was very impressed with the service provided and would highly recommend them. I needed someone to repair my toilet cistern as it was constantly trickling through the pan. They contacted me quickly to arrange my appointment and confirmed it in an email with details as to who to expect the following day. Neil came out as planned and fixed the problem. Excellent service.
Customer in Hertfordshire Posted on 11/10/2021 , work completed 07/10/2021
The trader replied (on 22/02/2022)
Thank you for leaving us a great review. We will pass on your comments to Neil. Warm regards Heat Tech
Impressive service
Customer Service
Quality
Value
I used Mark for the first time for a boiler service. He was on time, carried out a thorough service and worked in a clean and tidy fashion. Mark also carried out a separate repair to a radiator. Overall I was very happy with the high quality of work and service.
Customer in Hertfordshire Posted on 11/10/2021 , work completed 05/10/2021
The trader replied (on 22/02/2022)
Thank you for your review. We were pleased to hear that you were happy with the quality of our work and hope we can be of service to you again. Warm regards Heat Tech
Brilliant Service from Mark at HeatTech
Customer Service
Quality
Value
What a brilliant service. Same day response (within hours). Mark came diagnosed the problem immediately and boiler parts were replaced within 2 hours. Very pleased with price charged. This is the first time we’ve used Heat Tech and we were really impressed by Mark’s depth of knowledge, professional approach and attitude. Sarah also was extremely helpful when taking our call. Can’t recommend highly enough.
Customer in Hertfordshire Posted on 06/10/2021 , work completed 01/10/2021
The trader replied (on 22/02/2022)
Thank you for such a great review. We are glad that Mark was able to rectify your boiler issues so quickly and that you were happy with our service. Warm regards Heat Tech
Friendly and efficient for a good price
Customer Service
Quality
Value
We contacted Marc at Heat tech to a boiler service at my mothers house through personal recommendation (my mother’s neighbour). Marc was very accommodating in setting up the appointment and the fact that my mother is not comfortable with people in her home. Sapphire, the technician, turned up on time and set to work immediately on servicing the boiler. We hardly noticed she was there and upon completion she explained what she had done and how we should pay. This worked extremely well for us, the boiler is now safe for the winter and my 94 year old mother remained totally unstressed by this process.
Richard in East Sussex Posted on 04/10/2021 , work completed 30/09/2021
The trader replied (on 22/02/2022)
Dear Richard. Thank you for leaving us such a lovely review. We are a family run company and we pride ourselves on our friendly but professional approach. We were really pleased to hear that your elderly mother felt comfortable with our engineer being on site; we will pass your comments on to Sapphire. Warm regards Heat Tech
Provides a highly professional and reliable service
Customer Service
Quality
Value
Mark Ockenden and his team have looked after our boiler and other plumbing needs for several years. The latest service was carried out without fuss on the day scheduled. Mark is a highly skilled engineer who takes great care in ensuring that the job gets completed to the highest standards. Highly recommended.
Customer in Hertfordshire Posted on 03/10/2021 , work completed 28/09/2021
Boiler service
Customer Service
Quality
Value
This is the first time I have used this company for my annual boiler service. Sapphire was extremely efficient and carefully explained the work carried out during the service. I was impressed by her attitude.
Customer in Hertfordshire Posted on 03/10/2021 , work completed 30/09/2021
Great Service
Customer Service
Quality
Value
Really helpful. Excellent advice and service. We had a problem with the flow of cold water in our bathroom after we had left a tap on which resulted in our sink overflowing. I got in touch with Mark following a recommendation of a neighbour. He got back to me quickly and we spoke on the phone. He analysed what the problem probably was and resolved the problem.
Customer in Hertfordshire Posted on 22/09/2021 , work completed 20/09/2021
Exemplary Boiler Fitting
Customer Service
Quality
Value
We engaged Heat Tech Services to replace our old boiler with a new one. The service provided was exemplary in all respects. In fact, the new boiler was delivered to us on the previous evening, ensuring an early start on the Thursday. Sapphire arrived promptly and her work - with the able assistance of Seb - was first class in all regards. She quickly found solutions to a couple of minor problems and completed the fitting speedily, neatly and efficiently, and left the work area spotless. Moreover, she explained the working of the boiler clearly and patiently and was unfailingly pleasant and polite. I will have no hesitation in engaging this company for future work.
Bill in Hertfordshire Posted on 08/09/2021 , work completed 02/09/2021
Excellent service
Customer Service
Quality
Value
Excellent Service from HeatTech. Solved a number of problems for us recently to our great satisfaction. Would highly recommend.
Jennifer in Hertfordshire Posted on 02/09/2021 , work completed 26/08/2021
Thorough, professional and highly recommended
Customer Service
Quality
Value
Neil and Ethan were on time, polite, informative, considerate and entirely professional. I cannot recommend Heat Tech enough. This is the third time I have had need of their services for different issues and each time they have worked efficiently, solved problems and not been too expensive. All of the staff that I have met have been an absolute credit to Mark who seems to run the business like a well-oiled machine. Thanks so much.
Michael in Greater London Posted on 17/08/2021 , work completed 10/08/2021
Prompt and Efficient
Customer Service
Quality
Value
I had not used Mark's Company for a few years, being away. His team arrived promptly as arranged., and carried out the work quickly and efficiently. Communications were timely and to the point. As before, I was totally pleased and satisfied with the experience.
Customer in Hertfordshire Posted on 07/08/2021 , work completed 06/08/2021
Toilet Blockage
Customer Service
Quality
Value
Toilet blocked. Plumber Sapphire came and worked very hard to clear. Would recommend. Did offer to fix toilet back down afterwards.
Ray in Buckinghamshire Posted on 01/08/2021 , work completed 16/07/2021
Wish everyone was as good as Heat Tech!
Customer Service
Quality
Value
We've had a number of tradesmen, builders, etc. doing various bits on our house over the past few years, and more often than not we've been let down. Not so with Heat Tech! They came to do the job quickly and went above and beyond to make sure it was done properly. I wish everyone cared as much about delivering great service as Heat Tech does!
Customer in Hertfordshire Posted on 31/07/2021 , work completed 27/07/2021
Excellent work
Customer Service
Quality
Value
The first time used Mark and his team, hugely impressed with the knowledge, attention to detail, and prompt reliable service. Arrived exactly when arranged and efficiently diagnosed and fixed problem. Brilliant.
Neil Posted on 22/07/2021 , work completed 20/07/2021
Very professional and thorough
Customer Service
Quality
Value
Mark carried out a heating/plumbing survey on a property I am about to purchase. The whole experience was carried out professionally and efficiently and at a reasonable price. I will be asking Mark to carry out the recommended work once I move into the property.
Liz in Hertfordshire Posted on 21/07/2021 , work completed 13/07/2021
Professional boiler service
Customer Service
Quality
Value
Kieran from Heat Tech serviced our boiler. He was prompt, polite, tidy and observed Covid guidelines. I appreciated receiving an email reminder that the service was due, along with confirmation of the appointment and email invoice to pay by Direct Debit. This is the second year I have used Heat Tech for my boiler service and expect to use them again the future.
Carol in Buckinghamshire Posted on 14/07/2021 , work completed 05/07/2021
Boiler Service
Customer Service
Quality
Value
Used Heat Tech for the first time for a boiler service and will certainly use them again. Booking was quick, price was as expected, and the booking of the appointment and the visit by Heat Tech engineers was fantastic. This is the best service our boiler has had in 5 years! (Previously British Gas)
Customer in Hertfordshire Posted on 25/06/2021 , work completed 17/06/2021