Great work, quick response, safely done
Rang one day, engineers came the next day (after sending photos to help diagnose problem before visit). Work carried out carefully and thoroughly, problem solved. Covid-safe practice throughout - keeping distance, wearing masks, etc. Pleasant and polite too. Well done Heat-Tech. A good job at a fair price, as usual
Customer in Hertfordshire
Posted on 10/01/2021
, work completed 06/01/2021
Recommended
Very impressed
Very happy with the service. Carefully explains things and gives a feeling of comfort and trust. Plus they sent a female engineer :)
Customer in Rickmansworth
Posted on 09/01/2021
, work completed 05/01/2021
Recommended
Really friendly & experienced Engineer
Typical very cold weekend and boiler plays up, no heating & no hot water. Neighbour recommended Mark from Heat Tech. Gave him a call and he called in on way home from another job late afternoon. Sorted the problem out in no time. He was very pleasant & looked efficient. No having to call back with a part as he had one with him. Heating & hot water back on and we could breath a sign of relief. Have already mentioned Heat Tech to friends.
Customer in Buckinghamshire
Posted on 08/01/2021
, work completed 04/01/2021
Recommended
Prompt and excellent service
On one of the coldest days so far, we had a problem where our boiler became faulty and would not light up, so had no heating or hot water. Called Mark in the morning and within a few hours he had been round to diagnose the problem and then sourced a replacement part and fixed the problem shortly after. We could not of hoped for a better response and service. We have used Mark for a number of jobs over the last 6 months and highly recommend him and his team. Very professional and helpful.
Customer in Hertfordshire
Posted on 06/01/2021
, work completed 05/01/2021
Recommended
Boiler service and repair
Heat Tech have visited my home twice. On 9th December they serviced my Combi boiler. A problem was identified, which was explained to me. Heat tech ordered a new part for the boiler and contacted me as soon as they had received it. They returned on 14th to fit the new part. Their engineers were punctual, efficient and courteous. They were clean workers and left no mess. I can highly recommend this company. Both the engineers on site and office management and administration was faultless.
Customer in Hertfordshire
Posted on 29/12/2020
, work completed 14/12/2020
Recommended
Pipe blockage
I had a blocked pipe in my utility room from the washing machine which overflowed. I called Heat Tech who responded within two hours and rectified the problem very efficiently. The invoice charge was also very reasonable and I have now asked Heat Tech to do my annual boiler service in future. I would definitely recommend Heat Tech.
Customer in Buckinghamshire
Posted on 28/12/2020
, work completed 23/12/2020
Recommended
Great Job
My mother had a problem with her heating/water, lives on her own and is elderly. I was told that heat tech was very good and reliable. I phoned Mark and he sorted the problem within two days, as soon as he could. My mother was delighted and his work was excellent and he was polite and tidy. The problem was fixed within 2 hours. We would recommend without doubt.
Customer in Hertfordshire
Posted on 28/12/2020
(Reviewer did not use service)
Recommended
Excellent service
I had a plumbing issue that rendered my central heating unusable. I called Mark at HeatTech on recommendation and my problem was fixed within 24 hours at a very reasonable price. Great service, would definitely recommend.
Customer in Buckinghamshire
Posted on 21/12/2020
, work completed 18/12/2020
Recommended
Quick and effective response
Had a pipe leak in my downstairs ceiling crawl space. Heat Tech responded to my request the next day, located the leak and repaired it. From the time I contacted them (voicemail) to when it was repaired was ~24 hours. They were very reasonably priced and friendly and I would have no concerns recommending them.
Customer in
Posted on 13/12/2020
, work completed 10/12/2020
Recommended
Speedy response to fix heating and hot water
We were quoted a repair date for the problem with our boiler of 10 days from our long-standing Service Supplier which was unacceptable because of the cold weather which left us with no heating and no hot water. Heat Tech came within 2 hours of a telephone call, identified the issue and fixed the problem. We have now cancelled our contract with the previous Service Supplier.
Customer in Hertfordshire
Posted on 12/12/2020
, work completed 08/12/2020
Recommended
Great service
Boiler broke down, no heating or hot water. Heat Tech reviewed the problem within 48 hours and diagnosed the issue which was fully explained. They then proceeded to book us into the earliest slot a week later when the problem was resolved. They were highly professional, efficient and good value for money. We would definitely recommend Heat Tech and will be booking them for our annual service.
Customer in Hertfordshire
Posted on 29/11/2020
, work completed 24/11/2020
Recommended
Professional Local Service
I have used Heat Tech since 2006. As always a professional and friendly service, always on time and do first time what was asked for. Excellent value for money.
Customer in Hertfordshire
Posted on 29/11/2020
, work completed 26/11/2020
Recommended
A First-Rate Service
I had a combi boiler installed by Heat Tech Chorleywood, replacing an older boiler and water tank. An excellent experience from first to last. A very thorough survey, followed by a clear and professional quotation from Mark; responsive and intelligent customer relations; and a team of installers (Sapphire and Edin) who absolutely knew what they were doing, took an obvious pride in the quality of their work, didn't cut any corners, worked their socks off, and did a superb job. On the basis of this experience, Heat Tech Chorleywood gets my enthusiastic recommendation.
Customer in Hertfordshire
Posted on 23/11/2020
, work completed 19/11/2020
Recommended
quality work and attention to detail
Brand new thermostatic controls fitted ( Nest ) and after my initial misunderstandings ( Nest doesn't supply user instructions ! ) and after a phone call to Mark, all was sorted. Would highly recommend Heat Services.
Customer in Buckinghamshire
Posted on 22/11/2020
, work completed 17/11/2020
Recommended
Professional
The team from Heat Tech helped me to fix a small water trickling issue in the toilet bowl. I was very impressed that they brought their own shoe cover to maintain cleanliness. This is the first time I have seen a business so well prepared. They had everything required to do the job and explained the issue, quite clearly. Thank you
Customer in Buckinghamshire
Posted on 16/11/2020
, work completed 13/11/2020
Recommended
Excellent service
A very reliable and helpful company to deal with. Calls returned very quickly and the work carried out very efficiently and reasonably priced. I would not hesitate to recommend Mark and his team.
Customer in Hertfordshire
Posted on 11/10/2020
, work completed 07/10/2020
Recommended
Boiler service
No problems at all. Service completed, Sapphire tested water function as well Price fine, would recommend them. Thank you.
Customer in Hertfordshire
Posted on 10/10/2020
, work completed 06/10/2020
Recommended
Repair to Noisy Hot Water Tank
When continuous rumbling sounds came from our hot water tank we asked Heat Tech to investigate. A convenient date was arranged followed by an email confirming the date & time they would arrive. After the problem was identified we were told that a replacement hot water zone valve was needed as well as a new circulation pump head. These parts had to be ordered and after a few days we were contacted and Heat Tech came to complete the repair. At all times the staff were polite and kept us informed of the work and how long it would take. We can highly recommend Heat Tech for their efficient and professional service.
Customer in Buckinghamshire
Posted on 23/09/2020
, work completed 09/09/2020
Recommended
prompt and efficient
Thanks Mark, and to the delightful Sapphire who completed the work. This was only a small job but done to the usual high standard I always enjoy with Mark Ockenden's team.
Customer in Hertfordshire
Posted on 14/09/2020
, work completed 10/09/2020
Recommended
Full Boiler system extraction and system replacement - VERY professional
Outstanding job by Mark, Sapphire and the rest of the team. Very professional in the initial diagnosis of the old boiler system; transparent on what the problems were and the options open to me; competitive quote and invoicing process for the new combi boiler system which they recommended to replace my old system. The old boiler system was quite a antiquated installation but Sapphire and her team got to work straightaway and were simply excellent in extracting that and installing a fully functioning replacement Vaillant combi boiler and NEST thermostat system - and in a very fast and efficient time too. The Heat Tech team are highly recommended (they came recommended to me too), very trustworthy and I will continue to use their services in future.
Customer in Buckinghamshire
Posted on 07/09/2020
, work completed 11/08/2020
Recommended
Impeccable service
We needed to have a second boiler pressure gauge and filling loop installed as the existing controls were all in the loft and being in our seventies this was extremely difficult for us to access. We contacted HeatTech who gave us a quote which we thought was very reasonable and asked them to go ahead. The engineers arrived punctually were friendly and helpful and carried out the work quickly and efficiently. We can highly recommend this company and we will definitely use them again.
Customer in Buckinghamshire
Posted on 22/08/2020
, work completed 18/08/2020
Recommended
Replacement radiator
Heat Tech quoted for a new central heating radiator and delivered the requested one a couple of days before the installation. I did not like to size and style of it. Mark Ockenden collected it without quibbling and fitted a much better one on the scheduled date. The work was neat and furthermore his invoice was less than his quotation to account for the alternative radiator. He has done several other heating & plumbing jobs for me in a proper, professional way. I recommend Heat Tech.
Andrew - Rickmansworth
Posted on 12/08/2020
, work completed 10/08/2020
Recommended
New boiler and hot water system
Heat Tech re-configured the heating system in a flat I rent out. This involved installing a new combi boiler and removing the pressurised water tank system. The work was complicated and carried out to a high standard, with little mess left. My life was made easy with Mark Ockenden working directly with the tenants in a sensitive manner. The job started and finished on schedule and to budget. I have no hesitation in recommending Heat Tech as a professional and competent company.
Customer in Hertfordshire
Posted on 04/08/2020
, work completed 23/07/2020
Recommended
Outstanding Service.
Left a message for Mark re radiators getting warm when only hot water activated. Dripping and vibrating cold tap. Boiler service. He returned my call the same day and said it could be dealt with the next day. The next afternoon, at the appointed time, arrived Engineer Sapphire and her assistant Ethan. They were thoroughly professional, polite, efficient and tidy. I can’t speak highly enough of the whole service. Everything was fixed and for a very reasonable price. I would have no hesitation in highly recommending Heat Tech and I would certainly use them again.
Customer in Buckinghamshire
Posted on 31/07/2020
, work completed 28/07/2020
Recommended
Quality work from experienced team
Identified and fixed leaking toilet cistern (which wasn't an easy job given rusted bolts) and identified problem with leaky water cylinder, and gas fire. Mark clearly knows exactly how to diagnose a problem and fix it effectively.
Customer in Hertfordshire
Posted on 21/07/2020
, work completed 15/07/2020
Recommended