Excellent reliable service
I have used HeatTech for several years now and they always arrive as agreed, perform an excellent and efficient job and clear up properly when they have finished. The most recent work was to fit Thermostats to 7 Radiators. Sapphire and her excellent Team arrived on time, used freezing equipment to avoid draining the system and risk of airlocks, fitted the Thermostats, checked the system and cleaned up thoroughly before leaving. I have no hesitation in recommending this Company for any Heating and Plumbing work large or small. In an Industry with "Cowboys" it is reassuring to find a trader of this quality.
Customer in Hertfordshire
Posted on 18/07/2020
, work completed 07/07/2020
Recommended
Boiler service
Very easy booking on the phone. Engineer arrived on time and explained what was work was being carried out. I had a couple of concerns with the boiler running on it's own when not on timer, which were professionally answered and cleared up those queries for me. Price was as quoted, will use Heat Tech again.
Customer in Buckinghamshire
Posted on 06/07/2020
, work completed 29/06/2020
Recommended
Modernising a central heating system
We had a boiler and hot water cylinder replacement, eight radiators replaced and various other central heating bits and bobs sorted out. All this work was completed in four days by Mark and his excellent HeatTech team. I have had work done by Mark’s company before, so I was confident that this job would be done professionally to the highest standard, and so it was. Mark Ockendon’s encyclopaedic knowledge of central heating systems and problem solving came in very useful, in diagnosing and explaining the existing faults that became evident during this installation. I highly recommend HeatTech heating engineers. Well worth the money.
Customer in Buckinghamshire
Posted on 18/06/2020
, work completed 04/06/2020
Recommended
Lightening response to minor emergency!
After discovering a dripping hot water cylinder late in to the evening my email for help was answered at 7am and the team arrived before lunch and fixed the leak within a couple of hours. Responsive, knowledgeable, courteous, tidy and good value. Recommended!
Customer in Hertfordshire
Posted on 17/06/2020
, work completed 15/06/2020
Recommended
Fantastic Work and Service
I have used a number of different plumbing companies and individuals over the years and I have to say that Mark at Heat Tech is a clear cut above everyone we have ever used before. We had 2 issues (Blocked bathroom sink and a broken radiator valve) - He and his team turned up at the agreed time, got straight to work and resolved both issues with amazing efficiency. Totally professional. Extremely pleased and will be getting Heat Tech to take over my annual boiler checks if they can fit me in.
Customer in Greater London
Posted on 11/06/2020
, work completed 08/06/2020
Recommended
Usual 1st Class Service Standard
I have been using Heat-Tech for installation and servicing of my central heating boiler since 2013. Also general plumbing. Just had another annual comprehensive boiler service carried out in the usual efficient way. What I like about Heat-Tech is that if I want clarification or help on any c/h or plumbing matter during the year I just have to phone Mark. He is either instantly available with advice or phones me back very promptly.
Customer in Hertfordshire
Posted on 10/06/2020
, work completed 01/06/2020
Recommended
Reliable and knowledgeable; professional workmanship
I have used Heat Tech for several years for regular boiler maintenance, and for occasional urgent repairs. Mark has always sought to be dependable, and if unable to do the work himself, has monitored the work of members of his team to ensure all has been done adequately. I am more than happy to recommend Heat Teach, and would say that I endeavour to use them whenever possible, knowing that repairs and advice will come with experience, a professional approach and wise judgements.
Customer in Hertfordshire
Posted on 30/05/2020
, work completed 28/05/2020
Recommended
Replacement of a leaking valve
We have used Heat Tech for our last two services and have been impressed both times. We noticed we have a leaking valve and unsure how long it had been like that, also unsure what to do in this Covid situation we called Mark and thankfully said he could come and fix it. He came and fixed the problem and we maintained social distance. Continue to be happy with their service and would 100% recommend them to other people. Thank you Mark.
Max and Jennie
Posted on 25/04/2020
, work completed 24/04/2020
Recommended
Amazing service
Mark on a Saturday evening talked us through a leaking boiler issue we had. Via WhatsApp pictures and over the phone he gave us clear and concise instructions. He resolved the problem and was calm, clear, and amazing throughout the call. When this COVID 19 issue is over we will be using him again to service our boiler. Would not hesitate in recommending him. Reliable reasonable service.
Jackie in Hertfordshire
Posted on 28/03/2020
, work completed 28/03/2020
Recommended
Great Service
Totally delighted with the service we received. Punctual, tidy, competent and courteous. Dedicated to doing a good job for the customer. The recommendation we received to use Heat Tech was entirely justified and we shall not hesitate to recommend them to others in the future.
Customer in Greater London
Posted on 04/03/2020
, work completed 03/03/2020
Recommended
Professional, swift help and really excellent work
Heating system was losing pressure in 2-3 hours, and Mark tried to seal the leak, which was believed to be in the concrete screed below wooden tiled flooring. This, in spite of 2 attempts, did not work, so we asked for the cheapest alternative, which was to have new piping to the 4 radiators affected. Because of the time of year we were anticipating it to be done in 4 weeks but, in fact, it was started within a week and completed in under 2 days. Mark was on a short holiday and his staff did the work very swiftly and we felt were efficient, tidy and charming. Mark came and checked the work done on his return. Finally, the cost of the work was good value for the time involved.
Customer in Buckinghamshire
Posted on 03/02/2020
, work completed 31/01/2020
Recommended
Always helpful, reliable and totally professional
We have been using Heat Tech for many years now for servicing and repairs and wouldn't dream of going anywhere else. Mark and his team have always been completely dependable and very professional. My last issue was that our heating system broke down on Christmas Eve (just gone). Whilst I knew that this would be an awkward time to expect anyone from Heat Tech to do anything, Mark came round on his way back from Christmas shopping to have a look at the problem, which wasn't an easy one to diagnose or repair. Nonetheless, across three visits that day, Mark managed to solve the problem, replaced a faulty valve and get us up and running with a fully working heating system again over Christmas! Needless to say, we were delighted and relieved, and despite the time of year, the bill was very reasonable too. I would have no hesitation (and frequently do) to recommend Heat Tech to anyone that like us, truly values a reliable, professional and totally trustworthy service from any contractor.
Customer in Buckinghamshire
Posted on 13/01/2020
, work completed 24/12/2019
Recommended
Professional and fast, thoroughly recommended.
My central heating failed. Mark, of Heat Tech Services Ltd., quickly identified what the problem was. Pipe blockage and pump failure. Replaced the guilty pipework, replaced the pump, and had me back up and running in less than two hours. Everything was left clean and tidy. A truly professional plumber.
Customer in Buckinghamshire
Posted on 31/12/2019
, work completed 30/12/2019
Recommended
Excellent work
Mark has always been excellent. Had a problem with some of the radiators not working. He suggested changing the pump and the effect was immediate. He is straightforward and hard working and more to the point very honest. All these attributes and rare.
Customer in Hertfordshire
Posted on 12/12/2019
, work completed 02/12/2019
Recommended
Good work again from Mark and his team.
Heat Tech got our two new radiators working properly, swapped some valves around and gave me some helpful advice on other central heating related issues in our home.
Customer in Hertfordshire
Posted on 09/12/2019
, work completed 03/12/2019
Recommended
Excellent service again
Mark and his apprentice came to do the annual service of our boiler. They did a clean, professional job as usual and identified that the hot water thermostat wasn't working. Mark came two weeks later and fitted a new thermostat, meanwhile we used the immersion heater. Mark also cured a noisy vibration in the boiler cabinet. Once again we were completely satisfied with the service provided.
Customer in Buckinghamshire
Posted on 25/11/2019
, work completed 23/11/2019
Recommended
Excellent work- as always
Mark and his team replaced an internal/external pipe and were efficient and effective. They are totally professional and we were willing to wait a week to have them deliver the work rather than call anyone else. Superb service as always and for a reasonable price. I have no hesitation in recommending Heat Tech. Many thanks.
Ann
Posted on 18/11/2019
, work completed 13/11/2019
Recommended
Boiler service
Mark attended my property with his assistant Ethan. The work was carried out efficiently and cleanly on the agreed day at the agreed time. Upon completion Mark provided advice for the future of my somewhat elderly boiler. An invoice for the amount agreed beforehand was provided by e mail two days later. All in all a thoroughly professional service which I would gladly recommend.
Customer in Hertfordshire
Posted on 13/11/2019
, work completed 11/11/2019
Recommended
Reliable
Mark runs a professional reliable company. This visit was to install a new water softener. They were on time, carried out the installation quickly and were always polite and the invoice is slightly lower than the quote. Very happy to recommend.
Customer in Buckinghamshire
Posted on 06/11/2019
, work completed 05/11/2019
Recommended
Heat Tech
Sapphire did a great job. New boiler installed on time. Very professional and tidy. I've used Heat Tech before and would recommend them.
Customer in Hertfordshire
Posted on 04/11/2019
, work completed 03/11/2019
Recommended
Excellent Work.
As ever prompt and efficient work by Heat Tech Services for my annual central heating boiler service. Arrived earlier than the appointment time on the agreed date, which is so positive and left everything neat and tidy. Good value for money. Local company. I have used Heat Tech Services since 2006.
Customer in Hertfordshire
Posted on 04/11/2019
, work completed 31/10/2019
Recommended
Excellent service
So pleased to have been recommended to Heat Tech. They have serviced our boiler for 3 years now. Always on time, efficient, polite and happy to answer any queries.
Customer in Hertfordshire
Posted on 03/11/2019
, work completed 01/11/2019
Recommended
Thanks Mark
I had a problem with an electric valve causing the the house to overheat. Mark advised of the problem on Wednesday morning - component changed Wednesday afternoon with a very reasonable bill. First class service yet again.
Customer in Hertfordshire
Posted on 02/11/2019
, work completed 30/10/2019
Recommended
Always satisfied
I have used Heat Tech for my plumbing and central heating installation and maintenance for many years and they are reliable and do a always do a good job.
Customer in Hertfordshire
Posted on 30/10/2019
, work completed 28/10/2019
Recommended
Excellent, fast, professional work.
Excellent work by Sapphire from Heat Tech. She was on time, worked fast, the work was very neat and professional and cleaned up the site when finished. Her conduct was also very polite and professional. I have used Heat Tech a few times and all their work is excellent and their representatives onsite are always very professional.
Customer in Buckinghamshire
Posted on 23/10/2019
, work completed 18/10/2019
Recommended