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Endorsed by Which? Trusted Traders

Heat Tech Services Limited

Profile thumb mark headshots cropped 02
5.0

245 Reviews

Opening Hours
Today -
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

We are a Gas Safe™ Registered company based in Chorleywood Hertfordshire providing domestic heating and plumbing services to clients throughout Chorleywood, Rickmansworth, Amersham, the Chalfont’s and surrounding local areas in Herts, Middlesex and Bucks.
Established in 2003 we have built up a reputation for providing a
first class service at a reasonable price to our many local customers.
Our services include:
Boiler servicing, fault finding and repairs.
Boiler replacements and heating system upgrades.
Complete new heating systems.
Hot water cylinder replacements.
Hot water upgrades, including mains pressure hot water systems.
Radiator additions, replacements and/or valve replacements.
Heating system Power Flushing for improved performance and reduced running costs.
Heating/hot water control system fault finding, repairs and upgrades.
Shower pump installations and replacements.
Installation of heating system filter's for protection of boiler and pump.
Landlords gas safety checks.

What we do

  • Plumbers

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Radiators and central heating
    • Boiler repair
    • Boiler servicing
    • Boiler installation
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
245 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Exemplary Boiler Fitting
Customer Service
Quality
Value
We engaged Heat Tech Services to replace our old boiler with a new one. The service provided was exemplary in all respects. In fact, the new boiler was delivered to us on the previous evening, ensuring an early start on the Thursday. Sapphire arrived promptly and her work - with the able assistance of Seb - was first class in all regards. She quickly found solutions to a couple of minor problems and completed the fitting speedily, neatly and efficiently, and left the work area spotless. Moreover, she explained the working of the boiler clearly and patiently and was unfailingly pleasant and polite. I will have no hesitation in engaging this company for future work.
Bill in Hertfordshire Posted on 08/09/2021 , work completed 02/09/2021
Excellent service
Customer Service
Quality
Value
Excellent Service from HeatTech. Solved a number of problems for us recently to our great satisfaction. Would highly recommend.
Jennifer in Hertfordshire Posted on 02/09/2021 , work completed 26/08/2021
Thorough, professional and highly recommended
Customer Service
Quality
Value
Neil and Ethan were on time, polite, informative, considerate and entirely professional. I cannot recommend Heat Tech enough. This is the third time I have had need of their services for different issues and each time they have worked efficiently, solved problems and not been too expensive. All of the staff that I have met have been an absolute credit to Mark who seems to run the business like a well-oiled machine. Thanks so much.
Michael in Greater London Posted on 17/08/2021 , work completed 10/08/2021
Prompt and Efficient
Customer Service
Quality
Value
I had not used Mark's Company for a few years, being away. His team arrived promptly as arranged., and carried out the work quickly and efficiently. Communications were timely and to the point. As before, I was totally pleased and satisfied with the experience.
Customer in Hertfordshire Posted on 07/08/2021 , work completed 06/08/2021
Toilet Blockage
Customer Service
Quality
Value
Toilet blocked. Plumber Sapphire came and worked very hard to clear. Would recommend. Did offer to fix toilet back down afterwards.
Ray in Buckinghamshire Posted on 01/08/2021 , work completed 16/07/2021
Wish everyone was as good as Heat Tech!
Customer Service
Quality
Value
We've had a number of tradesmen, builders, etc. doing various bits on our house over the past few years, and more often than not we've been let down. Not so with Heat Tech! They came to do the job quickly and went above and beyond to make sure it was done properly. I wish everyone cared as much about delivering great service as Heat Tech does!
Customer in Hertfordshire Posted on 31/07/2021 , work completed 27/07/2021
Excellent work
Customer Service
Quality
Value
The first time used Mark and his team, hugely impressed with the knowledge, attention to detail, and prompt reliable service. Arrived exactly when arranged and efficiently diagnosed and fixed problem. Brilliant.
Neil Posted on 22/07/2021 , work completed 20/07/2021
Very professional and thorough
Customer Service
Quality
Value
Mark carried out a heating/plumbing survey on a property I am about to purchase. The whole experience was carried out professionally and efficiently and at a reasonable price. I will be asking Mark to carry out the recommended work once I move into the property.
Liz in Hertfordshire Posted on 21/07/2021 , work completed 13/07/2021
Professional boiler service
Customer Service
Quality
Value
Kieran from Heat Tech serviced our boiler. He was prompt, polite, tidy and observed Covid guidelines. I appreciated receiving an email reminder that the service was due, along with confirmation of the appointment and email invoice to pay by Direct Debit. This is the second year I have used Heat Tech for my boiler service and expect to use them again the future.
Carol in Buckinghamshire Posted on 14/07/2021 , work completed 05/07/2021
Boiler Service
Customer Service
Quality
Value
Used Heat Tech for the first time for a boiler service and will certainly use them again. Booking was quick, price was as expected, and the booking of the appointment and the visit by Heat Tech engineers was fantastic. This is the best service our boiler has had in 5 years! (Previously British Gas)
Customer in Hertfordshire Posted on 25/06/2021 , work completed 17/06/2021
Efficient, professional work.
Customer Service
Quality
Value
My pure water tap and undersink water purifier were fitted efficiently and at the time and date agreed. The fitter Neil was polite and I was very pleased with the work he did. I would thoroughly recommend Heat Tech Services.
Customer in Hertfordshire Posted on 25/06/2021 , work completed 16/06/2021
Excellent job
Customer Service
Quality
Value
We had an ancient boiler, attached to questionable pipework which had been modified by various plumbers over the years. The boiler was removed, and the space completely cleared of any remaining pipework. New boiler fitted in the same position, and every pipe re-run in a very professional manner. This meant it looked great, and also gave us much more space, as the pipework was positioned more tidily against the walls. Sapphire, our lady plumber worked without a break over two days, until the job was done. All left neat and tidy. So pleased we are awarding Heat Tech the maintenance contract as well.
Customer in Greater London Posted on 21/06/2021 , work completed 07/04/2021
Job done
Customer Service
Quality
Value
I called Mark Ockenden of Heat Tech Services on the morning of June 1st about a leak from a pipe in the kitchen. He arrived with colleague about two hours later, & solved the problem by repairing the pipe quickly & efficiently. I was very pleased to have the job completed so quickly.
Customer in Hertfordshire Posted on 07/06/2021 , work completed 01/06/2021
Water heater fault resolved quickly
Customer Service
Quality
Value
Mark attended a water heater issue raised by my tenants. He attended when promised, had great communication throughout and resolved the problem on the day. I only researched the company online as now reside in Australia. I would recommend Mark (Heat Tech) to anyone as he is exactly the type of trusted tradesmen you want to deal with, will definitely use them again.
Keith in Harefield Posted on 19/05/2021 , work completed 12/05/2021
Fantastic work by Heat Tech
Customer Service
Quality
Value
Mark and the team have replaced radiators for us and fitted a new boiler recently. They have done a fantastic job, arrived when they said they would, done a fantastic job and stuck to the quote. Highly recommended.
John in Hertfordshire Posted on 09/05/2021 , work completed 06/05/2021
Prompt response and problem solved!
Customer Service
Quality
Value
Mark responded quickly to my email regarding the central heating. Edin came round, identified the problem and replaced the faulty component. Excellent service throughout and at a reasonable price. Thank you!
Adrian in Buckinghamshire Posted on 29/04/2021 , work completed 29/04/2021
Great service
Customer Service
Quality
Value
I contacted Heat Tech Services in the morning in relation to a fault on my boiler, it wasn't producing hot water. Mark got in touch with me about half an hour later and at 2 pm I had an engineer at the door. He diagnosed the fault immediately and fixed it. The engineer even waited some 10 minutes for access while I returned home. Other companies were going to come the following week and, with 2 small kids at home and an elderly grandmother, I desperately needed hot water in the house. Honestly, I couldn't rate this company highly enough. I was so impressed with their service. I used them for the annual boiler service last year and will certainly continue using them in the future. Thank you, Heat Tech!
Laura in Buckinghamshire Posted on 24/04/2021 , work completed 20/04/2021
Mark fitted in the new boiler installation at short notice in cold weather
Customer Service
Quality
Value
We were delighted with the speed and quality of the work, removing hot water cylinder and associated plumbing, fitting new thermostatic valves on all my radiators fitting the new boiler and commissioning the system.
Brian in Hertfordshire Posted on 20/04/2021 , work completed 09/04/2021
Goes The Extra Mile
Customer Service
Quality
Value
Burst pipe late afternoon on Xmas Eve sorted quickly with no fuss. Subsequent boiler breakdown and replacement handled extremely professionally. Detailed explanations at every stage. Prompt arrival every morning, quiet except for instructions, and Covid protection guidelines adhered to by all workmen (and ladies!). Work completed on time and within budget. A small problem with the new boiler (Manufacturers' fault) was remedied quickly at no extra cost. Will be replacing British Gas insurance policy (as the earliest they could send an engineer was a minimum of 2 weeks!) with annual service by Heat Tech. Cannot recommend highly enough.
Customer in Hertfordshire Posted on 15/04/2021 , work completed 15/04/2021
An efficient service
Customer Service
Quality
Value
The inspection, testing and maintenance was conducted very professionally and under Covid rules well handled.
Stephen in Greater London Posted on 02/04/2021 , work completed 16/03/2021
Excellent service
Customer Service
Quality
Value
This is the second time I have used Heat Tech. On both occasions I have received excellent service; Sapphire, who serviced my boiler this time, is very professional.
Jeremy in Buckinghamshire Posted on 02/04/2021 , work completed 31/03/2021
Totally reliable
Customer Service
Quality
Value
We have been using Heat Tech for several years for all our plumbing issues. I respect them for their reliability as well as their expertise. Thank you Heat Tech.
Customer in Hertfordshire Posted on 02/04/2021 , work completed 26/03/2021
Boiler Service
Customer Service
Quality
Value
Completed boiler service and toilet repair. Very professional and reliable service. Would recommend.
Customer in Hertfordshire Posted on 28/03/2021 , work completed 22/03/2021
Underfloor heating fixed
Customer Service
Quality
Value
I'd used HeatTech before (after finding them on TrustedTrader) after they managed to fix two faulty valves then had meant we had no heating in the house so was fairly confident they could address the issue that the underfloor heating has stopped working. After a quick call with Mark we had figured out what the problem was (another faulty valve) he came around and replaced the value. Two of his team came round a couple of days later to make good. Hopefully this valve will last a while but can't fault HeatTech's work. They arrived when they said they would, identified the issue and fixed it and made good. Would use again
Customer in Hertfordshire Posted on 21/03/2021 , work completed 19/03/2021
Good service
Customer Service
Quality
Value
HeatTech serviced the boiler they fitted three years ago. The engineer arrived on time and carried out the work agreed. He answered a few questions and was pleasant throughout and paid strict attention to COVID safety procedures.
Customer in Hertfordshire Posted on 20/03/2021 , work completed 16/03/2021
HeatTech
Customer Service
Quality
Value
Mark and his team have done work for us a few times. Mark is always very responsive and arranges for the work to be done quickly. His team arrive when they say they will, always do a good job and clean up after themselves. Also the pricing for the job is always competitive and reasonable. We will use Heat Tech's services again and I would highly recommend them.
Brian in Hertfordshire Posted on 20/03/2021 , work completed 17/03/2021
Identification and stopping of leak
Customer Service
Quality
Value
We had a leak somewhere under the kitchen floor but did not know what it was. We were unable to turn the water off. Mark arrived when he said he would and found the problem. We were delighted that he managed to fix the leak without taking up the floor despite the fact that this meant he had to work in a small and uncomfortable space. He cleaned up thoroughly, including taking out some broken concrete rubble left by a previous contractor. Clearly, we are very pleased!
Customer in Hertfordshire Posted on 22/02/2021 , work completed 19/02/2021
Leaking tap
Customer Service
Quality
Value
Our tap had been leaking, vibrating and humming for a while. I called Mark from Heat Tech at a neighbours recommendation and am really impressed with the service we received. The team were over to replace our tap sooner than originally discussed and were knowledgeable and efficient. The team were covid secure, which was reassuring. Very happy with this company and will be using for any future work.
Customer in Hertfordshire Posted on 19/02/2021 , work completed 17/02/2021
Terrific Experienced Advice
I had an issue with my boiler/heating system that my UW engineer could fix and he advised an expensive power flush. 5 minutes on the phone to Heat Tech Service and they had the issue pin pointed to a pump. They gave me great confidence if I cant resolve this through my insurance I will willingly use them.
Customer in Buckinghamshire Posted on 18/02/2021 (Reviewer did not use service)
Fast response
Customer Service
Quality
Value
On Thursday we had the power off all day for our electrician to update our control panel. It was the coldest day of the year so we couldn't wait to switch the boiler back on when the work was complete. Unfortunately, the boiler failed to function. Mark responded to our call that evening but couldn't identify the problem over the phone. At 9.00 the next morning his team arrived and got the boiler working again. They were polite and efficient and adhered to the Covid guidelines. We have a warm house again, for which we are extremely grateful.
Raymond in Buckinghamshire Posted on 14/02/2021 , work completed 12/02/2021
Quality work, a pleasure to deal with
Customer Service
Quality
Value
Mark was recommended to me in 2019 and since then he has carried out a variety of jobs for me, including boiler service and repair, replacement shower and leaking taps. Mark has a very competent team who are easy to deal with and get on with the job - really good value for money.
Customer in Hertfordshire Posted on 08/02/2021 , work completed 05/02/2021
Pipe and valve replacement
Customer Service
Quality
Value
An excellent service for Heat Tech. Mark was very helpful with arranging everything and Neil did the work without any fuss or disturbance. Very happy.
Customer in Hertfordshire Posted on 08/02/2021 , work completed 05/02/2021
Landlord Safety Certificate
Customer Service
Quality
Value
Needed a certificate fast so called Mark. He liaised with the tenant and such it was quick, easy, efficient. Job done well. Thank you
Customer in Hertfordshire Posted on 25/01/2021 , work completed 18/01/2021
Boiler not working no hot water
Customer Service
Quality
Value
Extremely happy and very impressed with Heat Tech Services. We rang this company on a Sunday afternoon and Mark from Heat Tech arrived the next day, early Monday morning. Mark was professional & very knowledgeable. Our problem with our boiler was resolved and have also used heat tech services to service our boilers. This was completed by Marks team who were once again professional, efficient & friendly. Excellent workmanship would highly recommend.
Customer in Buckinghamshire Posted on 18/01/2021 , work completed 10/01/2021
Excellent service
Customer Service
Quality
Value
I was lucky enough to be introduced to Mark when I first moved to Rickmansworth in 2014. He and his team had done work for my son, so I had no hesitation in asking him to do some things that were that needed here. He installed a new Combi boiler, with all that that involved, disposing of the old boiler and enormous tank. He also took away an old radiator and replaced it with a new one on the opposite side of the room. Since then, he and his team have regularly serviced the boiler. Mark has an excellent work ethic which he passes on to new members of his team. I have no hesitation in recommending Heat Tech.
Customer in Rickmansworth Posted on 14/01/2021 , work completed 06/01/2021
Great work, quick response, safely done
Customer Service
Quality
Value
Rang one day, engineers came the next day (after sending photos to help diagnose problem before visit). Work carried out carefully and thoroughly, problem solved. Covid-safe practice throughout - keeping distance, wearing masks, etc. Pleasant and polite too. Well done Heat-Tech. A good job at a fair price, as usual
Customer in Hertfordshire Posted on 10/01/2021 , work completed 06/01/2021
Very impressed
Customer Service
Quality
Value
Very happy with the service. Carefully explains things and gives a feeling of comfort and trust. Plus they sent a female engineer :)
Customer in Rickmansworth Posted on 09/01/2021 , work completed 05/01/2021
Really friendly & experienced Engineer
Customer Service
Quality
Value
Typical very cold weekend and boiler plays up, no heating & no hot water. Neighbour recommended Mark from Heat Tech. Gave him a call and he called in on way home from another job late afternoon. Sorted the problem out in no time. He was very pleasant & looked efficient. No having to call back with a part as he had one with him. Heating & hot water back on and we could breath a sign of relief. Have already mentioned Heat Tech to friends.
Customer in Buckinghamshire Posted on 08/01/2021 , work completed 04/01/2021
Prompt and excellent service
Customer Service
Quality
Value
On one of the coldest days so far, we had a problem where our boiler became faulty and would not light up, so had no heating or hot water. Called Mark in the morning and within a few hours he had been round to diagnose the problem and then sourced a replacement part and fixed the problem shortly after. We could not of hoped for a better response and service. We have used Mark for a number of jobs over the last 6 months and highly recommend him and his team. Very professional and helpful.
Customer in Hertfordshire Posted on 06/01/2021 , work completed 05/01/2021
Boiler service and repair
Customer Service
Quality
Value
Heat Tech have visited my home twice. On 9th December they serviced my Combi boiler. A problem was identified, which was explained to me. Heat tech ordered a new part for the boiler and contacted me as soon as they had received it. They returned on 14th to fit the new part. Their engineers were punctual, efficient and courteous. They were clean workers and left no mess. I can highly recommend this company. Both the engineers on site and office management and administration was faultless.
Customer in Hertfordshire Posted on 29/12/2020 , work completed 14/12/2020
Pipe blockage
Customer Service
Quality
Value
I had a blocked pipe in my utility room from the washing machine which overflowed. I called Heat Tech who responded within two hours and rectified the problem very efficiently. The invoice charge was also very reasonable and I have now asked Heat Tech to do my annual boiler service in future. I would definitely recommend Heat Tech.
Customer in Buckinghamshire Posted on 28/12/2020 , work completed 23/12/2020
Great Job
My mother had a problem with her heating/water, lives on her own and is elderly. I was told that heat tech was very good and reliable. I phoned Mark and he sorted the problem within two days, as soon as he could. My mother was delighted and his work was excellent and he was polite and tidy. The problem was fixed within 2 hours. We would recommend without doubt.
Customer in Hertfordshire Posted on 28/12/2020 (Reviewer did not use service)
Excellent service
Customer Service
Quality
Value
I had a plumbing issue that rendered my central heating unusable. I called Mark at HeatTech on recommendation and my problem was fixed within 24 hours at a very reasonable price. Great service, would definitely recommend.
Customer in Buckinghamshire Posted on 21/12/2020 , work completed 18/12/2020
Quick and effective response
Customer Service
Quality
Value
Had a pipe leak in my downstairs ceiling crawl space. Heat Tech responded to my request the next day, located the leak and repaired it. From the time I contacted them (voicemail) to when it was repaired was ~24 hours. They were very reasonably priced and friendly and I would have no concerns recommending them.
Customer in Posted on 13/12/2020 , work completed 10/12/2020
Speedy response to fix heating and hot water
Customer Service
Quality
Value
We were quoted a repair date for the problem with our boiler of 10 days from our long-standing Service Supplier which was unacceptable because of the cold weather which left us with no heating and no hot water. Heat Tech came within 2 hours of a telephone call, identified the issue and fixed the problem. We have now cancelled our contract with the previous Service Supplier.
Customer in Hertfordshire Posted on 12/12/2020 , work completed 08/12/2020
Great service
Customer Service
Quality
Value
Boiler broke down, no heating or hot water. Heat Tech reviewed the problem within 48 hours and diagnosed the issue which was fully explained. They then proceeded to book us into the earliest slot a week later when the problem was resolved. They were highly professional, efficient and good value for money. We would definitely recommend Heat Tech and will be booking them for our annual service.
Customer in Hertfordshire Posted on 29/11/2020 , work completed 24/11/2020
Professional Local Service
Customer Service
Quality
Value
I have used Heat Tech since 2006. As always a professional and friendly service, always on time and do first time what was asked for. Excellent value for money.
Customer in Hertfordshire Posted on 29/11/2020 , work completed 26/11/2020
A First-Rate Service
Customer Service
Quality
Value
I had a combi boiler installed by Heat Tech Chorleywood, replacing an older boiler and water tank. An excellent experience from first to last. A very thorough survey, followed by a clear and professional quotation from Mark; responsive and intelligent customer relations; and a team of installers (Sapphire and Edin) who absolutely knew what they were doing, took an obvious pride in the quality of their work, didn't cut any corners, worked their socks off, and did a superb job. On the basis of this experience, Heat Tech Chorleywood gets my enthusiastic recommendation.
Customer in Hertfordshire Posted on 23/11/2020 , work completed 19/11/2020
quality work and attention to detail
Customer Service
Quality
Value
Brand new thermostatic controls fitted ( Nest ) and after my initial misunderstandings ( Nest doesn't supply user instructions ! ) and after a phone call to Mark, all was sorted. Would highly recommend Heat Services.
Customer in Buckinghamshire Posted on 22/11/2020 , work completed 17/11/2020
Professional
Customer Service
Quality
Value
The team from Heat Tech helped me to fix a small water trickling issue in the toilet bowl. I was very impressed that they brought their own shoe cover to maintain cleanliness. This is the first time I have seen a business so well prepared. They had everything required to do the job and explained the issue, quite clearly. Thank you
Customer in Buckinghamshire Posted on 16/11/2020 , work completed 13/11/2020
Excellent service
Customer Service
Quality
Value
A very reliable and helpful company to deal with. Calls returned very quickly and the work carried out very efficiently and reasonably priced. I would not hesitate to recommend Mark and his team.
Customer in Hertfordshire Posted on 11/10/2020 , work completed 07/10/2020
Boiler service
Customer Service
Quality
Value
No problems at all. Service completed, Sapphire tested water function as well Price fine, would recommend them. Thank you.
Customer in Hertfordshire Posted on 10/10/2020 , work completed 06/10/2020
Repair to Noisy Hot Water Tank
Customer Service
Quality
Value
When continuous rumbling sounds came from our hot water tank we asked Heat Tech to investigate. A convenient date was arranged followed by an email confirming the date & time they would arrive. After the problem was identified we were told that a replacement hot water zone valve was needed as well as a new circulation pump head. These parts had to be ordered and after a few days we were contacted and Heat Tech came to complete the repair. At all times the staff were polite and kept us informed of the work and how long it would take. We can highly recommend Heat Tech for their efficient and professional service.
Customer in Buckinghamshire Posted on 23/09/2020 , work completed 09/09/2020
prompt and efficient
Customer Service
Quality
Value
Thanks Mark, and to the delightful Sapphire who completed the work. This was only a small job but done to the usual high standard I always enjoy with Mark Ockenden's team.
Customer in Hertfordshire Posted on 14/09/2020 , work completed 10/09/2020
Full Boiler system extraction and system replacement - VERY professional
Customer Service
Quality
Value
Outstanding job by Mark, Sapphire and the rest of the team. Very professional in the initial diagnosis of the old boiler system; transparent on what the problems were and the options open to me; competitive quote and invoicing process for the new combi boiler system which they recommended to replace my old system. The old boiler system was quite a antiquated installation but Sapphire and her team got to work straightaway and were simply excellent in extracting that and installing a fully functioning replacement Vaillant combi boiler and NEST thermostat system - and in a very fast and efficient time too. The Heat Tech team are highly recommended (they came recommended to me too), very trustworthy and I will continue to use their services in future.
Customer in Buckinghamshire Posted on 07/09/2020 , work completed 11/08/2020
Impeccable service
Customer Service
Quality
Value
We needed to have a second boiler pressure gauge and filling loop installed as the existing controls were all in the loft and being in our seventies this was extremely difficult for us to access. We contacted HeatTech who gave us a quote which we thought was very reasonable and asked them to go ahead. The engineers arrived punctually were friendly and helpful and carried out the work quickly and efficiently. We can highly recommend this company and we will definitely use them again.
Customer in Buckinghamshire Posted on 22/08/2020 , work completed 18/08/2020
Replacement radiator
Customer Service
Quality
Value
Heat Tech quoted for a new central heating radiator and delivered the requested one a couple of days before the installation. I did not like to size and style of it. Mark Ockenden collected it without quibbling and fitted a much better one on the scheduled date. The work was neat and furthermore his invoice was less than his quotation to account for the alternative radiator. He has done several other heating & plumbing jobs for me in a proper, professional way. I recommend Heat Tech.
Andrew - Rickmansworth Posted on 12/08/2020 , work completed 10/08/2020
New boiler and hot water system
Customer Service
Quality
Value
Heat Tech re-configured the heating system in a flat I rent out. This involved installing a new combi boiler and removing the pressurised water tank system. The work was complicated and carried out to a high standard, with little mess left. My life was made easy with Mark Ockenden working directly with the tenants in a sensitive manner. The job started and finished on schedule and to budget. I have no hesitation in recommending Heat Tech as a professional and competent company.
Customer in Hertfordshire Posted on 04/08/2020 , work completed 23/07/2020
Outstanding Service.
Customer Service
Quality
Value
Left a message for Mark re radiators getting warm when only hot water activated. Dripping and vibrating cold tap. Boiler service. He returned my call the same day and said it could be dealt with the next day. The next afternoon, at the appointed time, arrived Engineer Sapphire and her assistant Ethan. They were thoroughly professional, polite, efficient and tidy. I can’t speak highly enough of the whole service. Everything was fixed and for a very reasonable price. I would have no hesitation in highly recommending Heat Tech and I would certainly use them again.
Customer in Buckinghamshire Posted on 31/07/2020 , work completed 28/07/2020
Quality work from experienced team
Customer Service
Quality
Value
Identified and fixed leaking toilet cistern (which wasn't an easy job given rusted bolts) and identified problem with leaky water cylinder, and gas fire. Mark clearly knows exactly how to diagnose a problem and fix it effectively.
Customer in Hertfordshire Posted on 21/07/2020 , work completed 15/07/2020
Excellent reliable service
Customer Service
Quality
Value
I have used HeatTech for several years now and they always arrive as agreed, perform an excellent and efficient job and clear up properly when they have finished. The most recent work was to fit Thermostats to 7 Radiators. Sapphire and her excellent Team arrived on time, used freezing equipment to avoid draining the system and risk of airlocks, fitted the Thermostats, checked the system and cleaned up thoroughly before leaving. I have no hesitation in recommending this Company for any Heating and Plumbing work large or small. In an Industry with "Cowboys" it is reassuring to find a trader of this quality.
Customer in Hertfordshire Posted on 18/07/2020 , work completed 07/07/2020
Boiler service
Customer Service
Quality
Value
Very easy booking on the phone. Engineer arrived on time and explained what was work was being carried out. I had a couple of concerns with the boiler running on it's own when not on timer, which were professionally answered and cleared up those queries for me. Price was as quoted, will use Heat Tech again.
Customer in Buckinghamshire Posted on 06/07/2020 , work completed 29/06/2020
Modernising a central heating system
Customer Service
Quality
Value
We had a boiler and hot water cylinder replacement, eight radiators replaced and various other central heating bits and bobs sorted out. All this work was completed in four days by Mark and his excellent HeatTech team. I have had work done by Mark’s company before, so I was confident that this job would be done professionally to the highest standard, and so it was. Mark Ockendon’s encyclopaedic knowledge of central heating systems and problem solving came in very useful, in diagnosing and explaining the existing faults that became evident during this installation. I highly recommend HeatTech heating engineers. Well worth the money.
Customer in Buckinghamshire Posted on 18/06/2020 , work completed 04/06/2020
Lightening response to minor emergency!
Customer Service
Quality
Value
After discovering a dripping hot water cylinder late in to the evening my email for help was answered at 7am and the team arrived before lunch and fixed the leak within a couple of hours. Responsive, knowledgeable, courteous, tidy and good value. Recommended!
Customer in Hertfordshire Posted on 17/06/2020 , work completed 15/06/2020
Fantastic Work and Service
Customer Service
Quality
Value
I have used a number of different plumbing companies and individuals over the years and I have to say that Mark at Heat Tech is a clear cut above everyone we have ever used before. We had 2 issues (Blocked bathroom sink and a broken radiator valve) - He and his team turned up at the agreed time, got straight to work and resolved both issues with amazing efficiency. Totally professional. Extremely pleased and will be getting Heat Tech to take over my annual boiler checks if they can fit me in.
Customer in Greater London Posted on 11/06/2020 , work completed 08/06/2020
Usual 1st Class Service Standard
Customer Service
Quality
Value
I have been using Heat-Tech for installation and servicing of my central heating boiler since 2013. Also general plumbing. Just had another annual comprehensive boiler service carried out in the usual efficient way. What I like about Heat-Tech is that if I want clarification or help on any c/h or plumbing matter during the year I just have to phone Mark. He is either instantly available with advice or phones me back very promptly.
Customer in Hertfordshire Posted on 10/06/2020 , work completed 01/06/2020
Reliable and knowledgeable; professional workmanship
Customer Service
Quality
Value
I have used Heat Tech for several years for regular boiler maintenance, and for occasional urgent repairs. Mark has always sought to be dependable, and if unable to do the work himself, has monitored the work of members of his team to ensure all has been done adequately. I am more than happy to recommend Heat Teach, and would say that I endeavour to use them whenever possible, knowing that repairs and advice will come with experience, a professional approach and wise judgements.
Customer in Hertfordshire Posted on 30/05/2020 , work completed 28/05/2020
Replacement of a leaking valve
Customer Service
Quality
Value
We have used Heat Tech for our last two services and have been impressed both times. We noticed we have a leaking valve and unsure how long it had been like that, also unsure what to do in this Covid situation we called Mark and thankfully said he could come and fix it. He came and fixed the problem and we maintained social distance. Continue to be happy with their service and would 100% recommend them to other people. Thank you Mark.
Max and Jennie Posted on 25/04/2020 , work completed 24/04/2020
Amazing service
Customer Service
Quality
Value
Mark on a Saturday evening talked us through a leaking boiler issue we had. Via WhatsApp pictures and over the phone he gave us clear and concise instructions. He resolved the problem and was calm, clear, and amazing throughout the call. When this COVID 19 issue is over we will be using him again to service our boiler. Would not hesitate in recommending him. Reliable reasonable service.
Jackie in Hertfordshire Posted on 28/03/2020 , work completed 28/03/2020
Great Service
Customer Service
Quality
Value
Totally delighted with the service we received. Punctual, tidy, competent and courteous. Dedicated to doing a good job for the customer. The recommendation we received to use Heat Tech was entirely justified and we shall not hesitate to recommend them to others in the future.
Customer in Greater London Posted on 04/03/2020 , work completed 03/03/2020
Professional, swift help and really excellent work
Customer Service
Quality
Value
Heating system was losing pressure in 2-3 hours, and Mark tried to seal the leak, which was believed to be in the concrete screed below wooden tiled flooring. This, in spite of 2 attempts, did not work, so we asked for the cheapest alternative, which was to have new piping to the 4 radiators affected. Because of the time of year we were anticipating it to be done in 4 weeks but, in fact, it was started within a week and completed in under 2 days. Mark was on a short holiday and his staff did the work very swiftly and we felt were efficient, tidy and charming. Mark came and checked the work done on his return. Finally, the cost of the work was good value for the time involved.
Customer in Buckinghamshire Posted on 03/02/2020 , work completed 31/01/2020
Always helpful, reliable and totally professional
Customer Service
Quality
Value
We have been using Heat Tech for many years now for servicing and repairs and wouldn't dream of going anywhere else. Mark and his team have always been completely dependable and very professional. My last issue was that our heating system broke down on Christmas Eve (just gone). Whilst I knew that this would be an awkward time to expect anyone from Heat Tech to do anything, Mark came round on his way back from Christmas shopping to have a look at the problem, which wasn't an easy one to diagnose or repair. Nonetheless, across three visits that day, Mark managed to solve the problem, replaced a faulty valve and get us up and running with a fully working heating system again over Christmas! Needless to say, we were delighted and relieved, and despite the time of year, the bill was very reasonable too. I would have no hesitation (and frequently do) to recommend Heat Tech to anyone that like us, truly values a reliable, professional and totally trustworthy service from any contractor.
Customer in Buckinghamshire Posted on 13/01/2020 , work completed 24/12/2019
Professional and fast, thoroughly recommended.
Customer Service
Quality
Value
My central heating failed. Mark, of Heat Tech Services Ltd., quickly identified what the problem was. Pipe blockage and pump failure. Replaced the guilty pipework, replaced the pump, and had me back up and running in less than two hours. Everything was left clean and tidy. A truly professional plumber.
Customer in Buckinghamshire Posted on 31/12/2019 , work completed 30/12/2019
Excellent work
Customer Service
Quality
Value
Mark has always been excellent. Had a problem with some of the radiators not working. He suggested changing the pump and the effect was immediate. He is straightforward and hard working and more to the point very honest. All these attributes and rare.
Customer in Hertfordshire Posted on 12/12/2019 , work completed 02/12/2019
Good work again from Mark and his team.
Customer Service
Quality
Value
Heat Tech got our two new radiators working properly, swapped some valves around and gave me some helpful advice on other central heating related issues in our home.
Customer in Hertfordshire Posted on 09/12/2019 , work completed 03/12/2019
Excellent service again
Customer Service
Quality
Value
Mark and his apprentice came to do the annual service of our boiler. They did a clean, professional job as usual and identified that the hot water thermostat wasn't working. Mark came two weeks later and fitted a new thermostat, meanwhile we used the immersion heater. Mark also cured a noisy vibration in the boiler cabinet. Once again we were completely satisfied with the service provided.
Customer in Buckinghamshire Posted on 25/11/2019 , work completed 23/11/2019
Excellent work- as always
Customer Service
Quality
Value
Mark and his team replaced an internal/external pipe and were efficient and effective. They are totally professional and we were willing to wait a week to have them deliver the work rather than call anyone else. Superb service as always and for a reasonable price. I have no hesitation in recommending Heat Tech. Many thanks.
Ann Posted on 18/11/2019 , work completed 13/11/2019
Boiler service
Customer Service
Quality
Value
Mark attended my property with his assistant Ethan. The work was carried out efficiently and cleanly on the agreed day at the agreed time. Upon completion Mark provided advice for the future of my somewhat elderly boiler. An invoice for the amount agreed beforehand was provided by e mail two days later. All in all a thoroughly professional service which I would gladly recommend.
Customer in Hertfordshire Posted on 13/11/2019 , work completed 11/11/2019
Reliable
Customer Service
Quality
Value
Mark runs a professional reliable company. This visit was to install a new water softener. They were on time, carried out the installation quickly and were always polite and the invoice is slightly lower than the quote. Very happy to recommend.
Customer in Buckinghamshire Posted on 06/11/2019 , work completed 05/11/2019
Heat Tech
Customer Service
Quality
Value
Sapphire did a great job. New boiler installed on time. Very professional and tidy. I've used Heat Tech before and would recommend them.
Customer in Hertfordshire Posted on 04/11/2019 , work completed 03/11/2019
Excellent Work.
Customer Service
Quality
Value
As ever prompt and efficient work by Heat Tech Services for my annual central heating boiler service. Arrived earlier than the appointment time on the agreed date, which is so positive and left everything neat and tidy. Good value for money. Local company. I have used Heat Tech Services since 2006.
Customer in Hertfordshire Posted on 04/11/2019 , work completed 31/10/2019
Excellent service
Customer Service
Quality
Value
So pleased to have been recommended to Heat Tech. They have serviced our boiler for 3 years now. Always on time, efficient, polite and happy to answer any queries.
Customer in Hertfordshire Posted on 03/11/2019 , work completed 01/11/2019
Thanks Mark
Customer Service
Quality
Value
I had a problem with an electric valve causing the the house to overheat. Mark advised of the problem on Wednesday morning - component changed Wednesday afternoon with a very reasonable bill. First class service yet again.
Customer in Hertfordshire Posted on 02/11/2019 , work completed 30/10/2019
Always satisfied
Customer Service
Quality
Value
I have used Heat Tech for my plumbing and central heating installation and maintenance for many years and they are reliable and do a always do a good job.
Customer in Hertfordshire Posted on 30/10/2019 , work completed 28/10/2019
Excellent, fast, professional work.
Customer Service
Quality
Value
Excellent work by Sapphire from Heat Tech. She was on time, worked fast, the work was very neat and professional and cleaned up the site when finished. Her conduct was also very polite and professional. I have used Heat Tech a few times and all their work is excellent and their representatives onsite are always very professional.
Customer in Buckinghamshire Posted on 23/10/2019 , work completed 18/10/2019
Exemplary service
Customer Service
Quality
Value
Mark was recommended to me and with good reason. He was the third plumber/heating engineer to attend in the 8 days we were without heating or hot water. Expensive solutions had been diagnosed by the others e.g. new boiler! They say that planning is the key to success... In advance of the appointment, Mark asked me to send photos of the boiler, the pump the immersion valve etc. On the day of the appointment he attended with his (very polite, articulate and proficient ) young apprentice. They were outstanding. Heating system drained, pump replaced, radiators warm and hot water restored within 90 minutes of arrival. Having received the photos, he had been able to ensure that he had all possible parts on board should they be required. I am very impressed by the professionalism of all aspects of Heat Tech, not least as the problem was swiftly identified and fixed at a fraction of the cost I had been advised by the companies.
Customer in Buckinghamshire Posted on 16/10/2019 , work completed 10/10/2019
Excellent service
Customer Service
Quality
Value
Mark and Nathan arrived promptly, carried out the work required with the minimum of fuss leaving everything clean and tidy.
Customer in Hertfordshire Posted on 15/10/2019 , work completed 14/10/2019
Boiler service
Customer Service
Quality
Value
Excellent workmanship. Found and rectified a fault of which we were unaware. Service and replacement part at very reasonable price. Would highly recommend
Customer in Hertfordshire Posted on 11/10/2019 , work completed 08/10/2019
Excellent work, highly recommended.
Customer Service
Quality
Value
Mark from HeatTech performed a full service on my boiler. He was excellent. Very diligent and thorough and communicated and explained everything he was doing as he worked on each task. I felt very confident that Mark was performing a very diligent service. He spent time, was not rushed or agitated in any way. Mark was recommended to me by a colleague and I will definitely use again.
Customer in Buckinghamshire Posted on 08/10/2019 , work completed 03/10/2019
Very efficient and knowledgeable
Customer Service
Quality
Value
Mark was able to help me with the leaking boiler that heats my pool and made several useful suggestions to improve efficiency in the future. Replied to my voicemail promptly and phoned to let me know he would be ahead of time. He came recommended and I will happily recommend him now myself
Karen Bullimore Posted on 12/09/2019 , work completed 19/09/2010
Very Good Work
Customer Service
Quality
Value
After booking the service of the boiler we were telephoned in advance of the plumber's arrival and the work was done very well. Very helpful answering questions we had and all went smoothly.
Customer in Buckinghamshire Posted on 25/08/2019 , work completed 15/08/2019
Several jobs
Customer Service
Quality
Value
This trader is highly recommended. I have nothing but good to say about the man.
Happy Customer Posted on 22/08/2019 , work completed 22/08/2019
Prompt and efficient.
Customer Service
Quality
Value
Mark and his apprentice arrived promptly to carry out a radiator repair which I had requested only a few days prior. The work was carried out quickly and efficiently, with zero mess. This is not the first job that Heat tech have carried out for me, and I have always been very satisfied by the quality and efficiency of their work. "Full marks"!
Customer in Hertfordshire Posted on 13/08/2019 , work completed 12/08/2019
Excellent Service
Customer Service
Quality
Value
Mark and his apprentice arrived on time and did a thorough job. I would highly recommend Heat Tech Services as giving honest, reliable, and friendly service.
Julia, Abbots Langley Posted on 10/08/2019 , work completed 09/08/2019
First Class service and attention
Customer Service
Quality
Value
I needed to upgrade an existing radiator in terms of size and power. As I had hardwood flooring it was also necessary to adapt the existing pipework for the existing 400 to be extended to accommodate a 600. The work was excellent and completed efficiently. Mark was assisted by an apprentice I was extremely impressed by the clarity of his instruction to the new member of staff. This was similar to that I was privileged to enjoy at the quotation quotation stage. The cost was within budget and initial quote. Most definitely a professional whom I would welcome back.
John, Hertfordshire Posted on 04/08/2019 , work completed 31/07/2019
NEW BOILER
Customer Service
Quality
Value
Heat Tech were asked by us to quote after hearing great reviews from other customers. We went ahead and everything happened as explained and planned. The actual week long work flow went like a dream. Our 18 radiators were cleaned out, the new boiler fitted, tested and working. What was special was that Marl and his team were on time and took time to explain each step. Mark also worked out a smart way for our complete new heating system to avoid unsightly external pipe work so that everything is neatly confined within the roof space. All work was also made good to a very high standard. Mark and his team also worked through the UK's hottest days on record. I highly advise others to contact Heat Tech on any major domestic heating or plumbing project.
Rob Benson, Chorleywood Posted on 28/07/2019 , work completed 22/07/2019
Straightforward, responsive professional service
Customer Service
Quality
Value
Excellent service from HeatTech. They were very helpful with my problem over the phone, got in touch when I had asked them to, quickly arranged a visit to sort the problem out, and worked quickly, efficiently and tidily to carry out the work. No hanging around, had the relevant parts to hand, and charged a reasonable price
Christian, Hertfordshire Posted on 22/07/2019 , work completed 15/07/2019
Great service again
Customer Service
Quality
Value
New cold water tank fitted. Heat tech is always a reliable and high quality service, with fair pricing.
Julian, Hertfordshire Posted on 14/07/2019 , work completed 11/07/2019
just a service
Customer Service
Quality
Value
Mark, put my system in 5 years ago and still does the regular annual service, very pleased to have been introduced to him.
David, Buckinghamshire Posted on 30/06/2019 , work completed 19/06/2019
Pre-purchase plumbing survey
Customer Service
Quality
Value
Swift communication, very reasonable price and excellent assessment. Very happy with Mark's service and will be using again.
Customer in Greater London Posted on 27/06/2019 , work completed 11/06/2019
A Happy Customer
Customer Service
Quality
Value
Mark has done three pieces of work for me since February -- bringing my heating system back to life, facilitating access to my main water stopcock and remodelling my shower. All done with skill and speed and to my complete satisfaction. In addition, he is always pleasant and helpful. I would certainly approach Mark if I needed any further work done.
Customer in Hertfordshire Posted on 20/06/2019 , work completed 17/05/2019
Install 2 new thermostats and review operation of heating system
Customer Service
Quality
Value
This job was a bit of a nightmare for Mark as the original extensive wiring was shambolic and had to be replaced . In addition one of the new thermostats proved to be faulty and an existing valve had seized. Nevertheless Mark soldiered on and finished the job to his usual high standard.
Customer in Hertfordshire Posted on 02/06/2019 , work completed 30/05/2019
Very professional.
Customer Service
Quality
Value
Planned for Mark to visit at the end of May to review current heating solution. Investigation identified a problem with the heating pump. This was replaced very efficiently. Very happy to recommend Mark and am pleased I now have his contact details.
Customer in Hertfordshire Posted on 02/06/2019 , work completed 31/05/2019
Excellent
Customer Service
Quality
Value
I almost feel reluctant to recommend as I don’t want him to get so busy he can’t come and rescue us! Having lived in the area 15 years our plumbing experiences have been pretty dire before meeting Mark. He is prompt, gets on with it and doesn’t over charge. This last job was a proper rescue job for a flood on a Sunday morning and he was there within the hour.
Customer in Buckinghamshire Posted on 13/05/2019 , work completed 12/05/2019
Excellent service.
Customer Service
Quality
Value
Our heating/hot water system failed us over the bank holiday.... no hot water. I phoned Mark at 8.30 am on Tuesday, and he was at our place by 9.45, diagnosed our problem, and had replaced the faulty part in 40 minutes. This is exemplary service ..... I know Mark has a very full work schedule. I also admire the fact that Mark was accompanied, as he has been on previous occasions, by an apprentice ( on this occasion a young woman) who he was instructing and giving hands on experience while he worked. On the whole highly skilled and experienced trades people who work for us are reluctant to take on apprentices ..... it's easier just to do the work yourself, and the paper work is daunting. Some of these are near retirement, and a lifetime of experience will go with them. So well done Mark for passing on your skill to the next generation.
Customer in Hertfordshire Posted on 08/05/2019 , work completed 07/05/2019
Boiler repair
Customer Service
Quality
Value
Around lunchtime we realised that we had lost heating and hot water. Looking at the boiler it was obviously dead. We called Mark Ockenden at Heat Tech and he called back within 20 minutes. He came to the house as soon as he had completed his other work for the day. It was clearly a difficult problem to resolve but he persisted and a replaced transformer got our boiler working again. It was clear that Mark was going to spend as much time as necessary to get our boiler working again. Excellent service.
Customer in Buckinghamshire Posted on 19/03/2019 , work completed 18/03/2019
Great service
Customer Service
Quality
Value
It was a Friday and Mark couldn’t get to me during the day (already had jobs booked in). He called me back and talked me through (very patiently) what i needed to do to get the heating going again. We have used him before also and were very satisfied with the quality of his work. Knowledgeable, trustworthy and honest. Recommended
Customer in Buckinghamshire Posted on 15/03/2019 , work completed 08/03/2019
Heat Tech to the rescue
Customer Service
Quality
Value
We were delighted with Mark's quick response to our needing the magnaclean serviced. He also told us what to watch for in the pressure of the boiler and made us feel much more confidant about the whole system. We would certainly ask him to do our service next time.
Customer in Greater London Posted on 05/03/2019 , work completed 27/02/2019
Excellent workmanship
Customer Service
Quality
Value
I texted Mark when my boiler was not firing up. He immediately called me back and we discussed what was happening. When the immersion heater also did not work on Saturday Mark was very responsive and came out to see us on Saturday morning. Very reliable and helpful
Customer in Buckinghamshire Posted on 04/03/2019 , work completed 02/03/2019
Quick and efficient
Customer Service
Quality
Value
Mark came round to add new heating elements into my electric hot water tank as my hot water was not heating properly (after nearly 20 years with the previous elements). He responded to my initial inquiry quickly, took the time to listen to my problem, and gave me a clear plan of what he would do to fix it. He gave me a very accurate quote and was upfront about all costs. I found him to be professional, knowledgeable, and very friendly (he even took the time to help explain some other aspects of how my hot water tank works which I really appreciated). I trusted him completely and would certainly recommend his services (I initially found Mark through a 'Which Trusted Traders' search). I'm really enjoying having hot showers again - they're better than they've ever been in this flat.
Customer in Hertfordshire Posted on 27/02/2019 , work completed 25/02/2019
Excellent service & reliable
Customer Service
Quality
Value
I had my boiler serviced and the fan replaced as it was very noisy. George did the work and was very efficient and pleasant. The fan had to be got in and Mark/George provided good communication so I wasn’t wondering when it would be done. Best recommendation I can give is to say I will be using them again.
Customer in Buckinghamshire Posted on 25/02/2019 , work completed 22/02/2019
Overall excellence
Customer Service
Quality
Value
I have had my boiler and hot water cylinder serviced for the last two years and I have been delighted with the work - done with care and thoroughness as well as the efficient and courteous service and helpful attitude. A point to note is that the use of overshoes to keep your floors clean may be what a customer should expect but it is all too rarely encountered. These little things can make such a difference.
Customer in Hertfordshire Posted on 13/02/2019 , work completed 06/02/2019
Great work
Customer Service
Quality
Value
We found ourselves with no heating or hot water and a significant leak from the boiler, which had tripped out the electrics in most of the rooms in house downstairs - on a Sunday morning. Mark arrived and had it all fixed within a very short space of time. Great work, very knowledgeable and we will definitely be using his services from now on.
Customer in Hertfordshire Posted on 11/02/2019 , work completed 10/02/2019
Leak in the loft
Customer Service
Quality
Value
Mark does my annual boiler service,I find him and his team to be courteous and efficient. I contacted him with the problem of a leaking joint on a pipe in my loft and he came back to me within 15 minutes and arranged an appointment. George one of his team came and fixed the problem. What I like about Mark is his promptness in replying to a problem and he has also taught me a lot about the heating system. Since being widowed it is so important to me to have trusted traders. Christine Patient
Customer in Hertfordshire Posted on 10/02/2019 , work completed 07/02/2019
Boiler repair
Customer Service
Quality
Value
I have been using Heat Tech for all of my home plumbing/heating issues over the last 2 years. I have always found Mark and his team extremely helpful, polite and knowledgeable. My boiler stopped working a few days ago and I was left with no hot water or heating. Mark came out within 30 mins (after 6pm) and had the boiler working within the hour. I wouldn't use anyone else.
Customer in Hertfordshire Posted on 06/01/2019 , work completed 04/01/2019
Reliable, trustworthy and great service
Customer Service
Quality
Value
Mark and his Heat Tech team are always do a great job. They are always efficient, effective and true to their word. I highly recommend them.
Customer in Hertfordshire Posted on 04/01/2019 , work completed 19/12/2018
Would highly recommend
Customer Service
Quality
Value
I had Mark round to service the boiler having been let down by someone else. He and his team arrived on time, completed the work with care and were polite. We encountered a small problem after service which they quickly returned and resolved, great communication. They arrived when they said they would, were clean and tidy and charged a fair price for the work. I would not hesitate to recommend to others.
Customer in Hertfordshire Posted on 03/01/2019 , work completed 02/01/2019
Excellent service
Customer Service
Quality
Value
Fast, efficient and effective. We called for a heating problem between Christmas and New Year. Could not have been better.
Customer in Buckinghamshire Posted on 02/01/2019 , work completed 27/12/2018
Professional expert friendly service
Customer Service
Quality
Value
We needed a plumber who was qualified in working on unvented pressurised hot water systems to replace a pump, some radiator valves and venting equipment. This included draining the system and refilling, pressurising and testing. Fortunately we were aware of Mark Ockenden of Heat Tech Services from a previous job and knew him to be an excellent engineer for this type of work (and a wide range of others of course). Mark provides a very efficient and punctual service with excellent communications. We were able to discuss the job by means of emails with photos so he was fully prepared for the work on arrival. I felt very confident in Mark's skills and advice. The work was completed very quickly in a calm and tidy manner and the hot water system is working perfectly again.
Customer in Hertfordshire Posted on 01/01/2019 , work completed 19/12/2018
Hot water tank repair
Customer Service
Quality
Value
A leaking hot water storage tank left us without any hot water on the last weekend before Christmas. After calling Mark (whom has done work for us before) on a Saturday afternoon he was with us early evening same day and sorted the problem quickly. With a new valve fitted we were up and running again. I wouldn’t hesitate to recommend Mark - hugely knowledgeable and gets the job done without fuss.
Customer in Hertfordshire Posted on 01/01/2019 , work completed 23/12/2018
Attentive plumbing services
Customer Service
Quality
Value
Our gas boiler failed on the Saturday morning before Christmasand would not reignite. This required a call out and action to avoid not having heating over the Christmas period with little time to resolve the problem. Mark gave technical advice over the phone to try to resolve the problem but without results it required a visit late on Saturday afternoon. He analysed that it was a control valve problem and replaced the part from his stores in the van which avoided further delay or a return visit. Excellent speedy service at a reasonable callout price delivered politely and I would recommend Heat Tech Services. Andrew Gibson
Customer in Hertfordshire Posted on 30/12/2018 , work completed 22/12/2018
First Class
Customer Service
Quality
Value
Prompt, polite, efficient, meticulous - what else do you want? Mark is a fine technician but what makes him stand out is his customer service!
Customer in Hertfordshire Posted on 17/12/2018 , work completed 14/12/2018
Very satisfied
Customer Service
Quality
Value
Mark returned my call promptly following my initial enquiry. His team arrived on time and were polite and professional at all times. They serviced our unvented hot water cylinder. They also replaced a zone valve actuation head as our central heating wasn’t turning off. This was the first time I had contacted Mark and shall do so again in the future
Customer in Buckinghamshire Posted on 16/12/2018 , work completed 12/12/2018
Reliable and obliging
Customer Service
Quality
Value
Mark listens, is patient - and is a clean and tidy worker, who takes away packaging and broken parts. He is polite and does the job well. If you are in trouble e.g. water overflowing, he will attend the same day after booked work. He trains apprentices.
D L, Hertfordshire Posted on 05/12/2018 , work completed 05/12/2018
Another satisfied customer
Customer Service
Quality
Value
Clean and efficient job well done. The problem was a mysterious leak which will need on going monitoring. Mark identified the possible cause and we will see what happens. He fitted in two visits around his busy schedule and repaired toilet cistern whilst he was here. I would definitely recommend him for all plumbing and heating work.
Hoffmeister Posted on 28/11/2018 , work completed 28/11/2018
Boiler Service
Customer Service
Quality
Value
Heat Tech recommended by a friend and am really happy with their comprehensive service of my Vaillant boiler. Both named George were charming guys who clearly knew there way around a boiler. Can recommend without hesitation. I have no connection with the company and this is a genuine report.
Stephanie Walters Posted on 24/11/2018 , work completed 24/11/2018
Fitting of Shower Valve
Customer Service
Quality
Value
Prompt response to enquiry, followed by booking of appointment. Turned up promptly on day, high quality work to budget. Friendly service.
Colm Mc Posted on 02/11/2018 , work completed 02/11/2018
Thank you Mark!
Customer Service
Quality
Value
Mark is brilliant! Came round and sorted out the problems at both my house and my son's. Efficient and with clear explanations - Thank you Mark!
Mary01 Posted on 31/10/2018 , work completed 31/10/2018
Professional service yet again
Customer Service
Quality
Value
Mark and George came out to look at our (old non standard) boiler which had locked out. Cleaned out clogged internal gauze filter in flow pipe and checked other functions; heating now working properly. Punctual, professional and efficient as always with clear explanations and recommendations.
Tree Tops Posted on 23/10/2018 , work completed 23/10/2018
Great service
Customer Service
Quality
Value
I had Mark round to service the boiler, repair a radiator valve and improve the condensate pipe run. He and his team arrived on time, completed the work thoroughly and with care and were very polite. A pleasure to have in the house! They left the place clean and tidy and charged a fair price for the work. I would not hesitate to recommend.
Jonathan Mansfield Posted on 22/10/2018 , work completed 22/10/2018
Great advice
Customer Service
Quality
Value
I called Mark with the intention of asking for a quote to replace my boiler. As it is cannot be repaired I needed the work carried out quickly. Mark was honest to say that he is so busy that he cannot commit to a boiler installation in the next week or so. However, what he did give me was unbiased, valuable advice during a long telephone conversation and this advice has been very helpful in my decision for my new boiler.
DavidS Posted on 12/10/2018 , work completed 12/10/2018
Annual boiler service
Customer Service
Quality
Value
I selected HeatTech on the recommendation of a neighbour. Communications were good - when the engineer was delayed by his previous job he rang in plenty of time to explain that he was going to be late and why; if only more tradespeople would do this. When he arrived, the engineer was polite and effected the service efficiently. I certainly plan to use HeatTech again and am happy to recommend them.
jjrqc1 Posted on 30/09/2018 , work completed 30/09/2018
Annual boiler service
Customer Service
Quality
Value
On the recommendation of a neighbour, I arranged for HeatTech to provide an annual service for my boiler. Arranging the appointment was easy. On the day, the engineer realised that he would not complete his previous job in time to meet the appointment time for me, so called with an explanation and a revised ETA - if only more tradespeople would do this. He met the revised ETA and carried out the service efficiently. I will use HeatTech again and, like my neighbour, am happy to recommend them.
Jeremy Posted on 25/09/2018 , work completed 25/09/2018
Great work.
Customer Service
Quality
Value
I have used Heat Tech over the past 3 years to repair a boiler then annually service the boiler and prepare gas safety certificates together with installation of a new radiator. He is reliable, professional and courteous and I would recommend his company.
Which? Trusted Traders Consumer Posted on 06/09/2018 , work completed 06/09/2018
Great service, would recommend
Customer Service
Quality
Value
Heat Tech completed a boiler annual service and safety check. It was the first time we'd used them and we selected them primarily because they were local in Chorleywood. Very pleased with their professionalism and service. When booking Mark called me back as promised, he arrived when he said he would and completed the work quickly and was clear, patient and polite in explaining what needed to be done. Will use again and would recommend to others.
Lex Papas Posted on 02/09/2018 , work completed 02/09/2018
Very impressed and pleased
Customer Service
Quality
Value
Everything about Heat Tech left me feeling pleased that we decided to invite Mark and his team to help us out. They telephoned us when they said they would, arrived punctually to do the work, were considerate and polite in explaining what needed to be done and completed the work very professionally. Also Mark resolved what could have been quite a complex repair very quickly and straightforwardly - saving us potentially a lot of money in the process. So we now have a fully functioning hot water system, a repaired toilet cistern and discovered someone in whom we have a lot of confidence. This was the first time we have used Heat Tech - I will have no hesitation in working with them again when we need some heating or plumbing expertise.
Chris Barrell Posted on 11/07/2018 , work completed 11/07/2018
Excellent service
Customer Service
Quality
Value
My toilet flush was getting worse and worse and eventually I decided to look for a plumber. I realised that Heat Tech, who serviced my boiler, also did general plumbing. Mark came the same day I rang him and sorted it all out. Couldn't ask for better service!
Dorothy Salathiel Posted on 27/06/2018 , work completed 27/06/2018
Excellent service
Customer Service
Quality
Value
I found Mark on the Which Trusted Traders' site and rang him for help. I had been left without hot water for a week after the company I have insurance with for maintenance on our central heating, supposedly serviced our boiler. Their engineer returned to my house four times and each time failed to remedy the problem. Mark spotted what was wrong almost immediately and the hot water was back within the hour. He even fixed a problem with my outside tap while he was here. I cannot recommend him highly enough. Needless to say I have cancelled the contract with the heating insurance company and I will be using HeatTech for all future maintenance. Megan S.
Megan Steinhauer Posted on 21/06/2018 , work completed 21/06/2018
Very happy
Customer Service
Quality
Value
Mark was recommended to us a few years ago by another of his clients and we've been contacting him for all our plumbing needs since then. From fitting new boilers, to repairing redundant (but still live) mains supply pipes leaking into our kitchen, to replacing troublesome toilet seats, his service is always completely satisfactory, perfectly prompt in an emergency and very pleasant. I wouldn't hesitate in recommending him to others. In fact, I already have done.
AbiGill Posted on 21/06/2018 , work completed 21/06/2018
Great work, very helpful and reliable Heat Tech team.
Customer Service
Quality
Value
Highly recommend Mark and his team. We have used Mark's services for a few years now. The service is prompt and professional. Very helpful, trustworthy and reliable team. We had a bird trapped behind our gas fireplace and Mark was very fast to come and to help us. He did excellent job releasing the bird and fixing our gas fireplace.
Vilma. Posted on 21/05/2018 , work completed 21/05/2018
Heating
Customer Service
Quality
Value
Heat Tech Services Limited is a very efficient and clean service. Fair price too. I would not hesitate to recommend this company to friends and family. Steve
Steve B Posted on 13/05/2018 , work completed 13/05/2018
Excellent Service
Customer Service
Quality
Value
Would recommend using Mark and his team. Mark came and discussed options on new heating system explaining to this "old lady " in great understandable detail. The work was done while I was away and I came back to a very warm clean house. Thank you George. Mark again explained the running of the boiler. Mark is a very pleasant person to deal with. I understand from my neighbours that the whole team were very friendly and considerate. Thanks everyone. Not the cheapest but certainly the best. Will certainly keep using Heat Tech.
Jeannie H Posted on 11/05/2018 , work completed 11/05/2018
Excellent
Customer Service
Quality
Value
Good and prompt service at a fair price. Obliging team who have been doing work for us for a number of years.
Roger Dromard Posted on 08/05/2018 , work completed 08/05/2018
Fixed the unfixable shower!
Customer Service
Quality
Value
Fixed our shower that we had been told was a sealed unit so needed a complete replacement. Always reliable and fair charge.
Posted on 29/04/2018 , work completed 29/04/2018
Excellent service, extremely helpful
Customer Service
Quality
Value
Boiler broke down on a Friday morning, rather than wait until Monday, Mark came to fix early evening. Very helpful and took time to check all aspects of the heating system. Highly recommend, very professional and informative.
MandyH Posted on 25/03/2018 , work completed 25/03/2018
Excellent work
Customer Service
Quality
Value
Mark and his team fitted a new boiler and hot water tank in four days. They were prompt, tidy, and explained all the work they were doing. Prior to the work, mark had explained the alternative solutions. Whilst at the top end of the estimates I had, I would not hesitate to recommend them as the result has given me an excellent system.
Michael Foxton Posted on 21/03/2018 , work completed 21/03/2018
Boiler up and running again very quickly
Customer Service
Quality
Value
Our boiler broke down on one of the coldest days of the year and Mark was round within a hour of calling him. He sourced the part quickly and had us up and running again very quickly. We were very happy.
VYLSDW8 Posted on 10/03/2018 , work completed 10/03/2018
Great work and very helpful
Customer Service
Quality
Value
Mark has done great work on our radiators and boiler. He always explains things well and gives great advice. He helped over the phone with a recent boiler issue which was much appreciated. Friendly and professional. Highly recommended.
Michael CD Posted on 28/02/2018 , work completed 28/02/2018
Annual gas Boiler service carried out by Mark, Heat Tech Services Ltd
Customer Service
Quality
Value
Without reservation, Mark was the most professional tradesman I have encountered. Makes me wonder what the annual service provided by British gas, HomeServe, CORGI Home Plan, for which I've spent a fortune these many years, actually did Uday Hegde
Hegde Posted on 27/02/2018 , work completed 27/02/2018
Very helful if you have problems with boilers and central heating
Customer Service
Quality
Value
My central heating stopped working and Mark was able to tell me over the phone how to get it working again until he could he could come and fit a new motor to a motorised valve. Mark has serviced my boiler and heating system for several years now and I have always found him to be very reliable and has always does a very neat job.
Sunderland Posted on 11/02/2018 , work completed 11/02/2018
Professional, courteous and reliable......
Customer Service
Quality
Value
We have now used the services of Heat Tech on 4 occasions. They go that extra yard which was certainly reflected in the way they dealt with a pump issue we had. We would recommend Mark and his team without hesitation.... Jane and Malcolm D.
Malcolm Posted on 29/01/2018 , work completed 29/01/2018
New central heating system
Customer Service
Quality
Value
We had a new heating system installed with a combi boiler and some replacement radiators. This also involved taking away all the old water tanks and piping. The job took a week and we were delighted with the quality of the work and the team were polite, clean and tidy and a joy to have around. The new system works beautifully and we would recommend Heat Tech unreservedly.
Rickmansworth Library Posted on 28/01/2018 , work completed 28/01/2018
Prompt and Professional
Customer Service
Quality
Value
Would certainly use this company again and recommend to others.
Ann, Hertfordshire Posted on 23/01/2018 , work completed 23/01/2018
Honest and professional
Customer Service
Quality
Value
We are SO relieved to find a heating engineer that is honest and professional. Just before Christmas, we very nearly fell victim to an unscrupulous plumber who insisted that a new boiler was our only option when ours failed. The hard sell made us very uncomfortable so friends recommended we call Mark. Thank goodness we did! Mark was able to identify the problem immediately - and very kindly took the time to explain how he was going to fix it. Thanks to his knowledge and skill, our boiler is now up and running and there was no question we needed a new one! I'm so grateful for Mark's honesty and have absolutely no hesitation in recommending him.
Julie Posted on 17/01/2018 , work completed 17/01/2018
Great Work and Prompt
Customer Service
Quality
Value
Mark fixed a problem with our toilet, he was very helpful and came to fix it promptly. We wouldn't hesitate to recommend Mark to others!
nkfalconer Posted on 09/01/2018 , work completed 09/01/2018
First Class Heating Engineer
Customer Service
Quality
Value
Mark recommended Honeywell Motorised valves which he fitted to my Worcester Bosch central heating system in a professional and timely manner as per his estimate. I would most certainly use Mark again.
Thomas Posted on 27/12/2017 , work completed 27/12/2017
Very prompt and attentive
Customer Service
Quality
Value
Mark fitted in a call for help at the end of a busy day and then took advantage of a time slot that became available way in advance of what we had been expecting so the work was completed in time for Christmas - which was extremely helpful - full marks Mark. M Hyde
mrhyde Posted on 18/12/2017 , work completed 18/12/2017
I wouldn't call anyone else
Customer Service
Quality
Value
Last week my boiler failed, I came home to a freezing cold house. It was late, Mark was about to go out for the evening but he spent 20 minutes helping try to reset my boiler. The next day he was working miles away, didn't get back until really late but he came by my house and fixed my boiler. Mark is straightforward, honest, none of that teeth sucking or whistle blowing antics that some plumbers adopt and send you into a sweat. Instead, a speedy, quality service . He explains things in simple terms without making you feel stupid. He builds long term relationships rather than looking at a problem as an opportunity to make lots of money. He is really good value, charges what feels like the right amount. Would recommend Mark to anyone.
Babamama Posted on 17/12/2017 , work completed 17/12/2017
Professional and trustworthy
Customer Service
Quality
Value
Thoroughly professional job to repair and service boiler. Mark and George managed their time effectively to perform a diagnosis (quick visit between other jobs), then get the appropriate part, and fit as soon as possible. Not only were they efficient, they also went out of their way at the end of a day (at no extra cost) to complete the job quickly and minimise heat-off time. Trustworthy, courteous and reliable - highly recommended.
Peter Lovely Posted on 25/11/2017 , work completed 25/11/2017
Replacement Boiler
Customer Service
Quality
Value
Excellent service.Mark took time to diagnose the problem and was very thorough in ensuring we understood all options available to rectify matters. His employee who fitted the boiler was equally as thorough and polite.Good time keeping and tidy workers.I would not hesitate to recommend-everything working perfectly now.
JMWood Posted on 16/11/2017 , work completed 16/11/2017
Professional and very helpful
Customer Service
Quality
Value
We have recently moved to a new flat and are having huge problems with our electricity bill which is completely bonkers, it's through the roof! Called to get a quote for a new water heater which looks to be the culprit. Instead of just booking us in, they took the time to find out what the issue was first and gave very sound and helpful advice. Will follow said advice and it goes without saying that Heat Tech will be our first choice when we need work carried out. Very professional Very helpful. Very impressed.
Elena H Posted on 06/11/2017 , work completed 06/11/2017
Great service again
Customer Service
Quality
Value
Great service again - Mark called ahead on the day to advise us of arrival time. Professional and courteous with clear explanation on the day and on the invoice of what was done and why. Highly recommend.
Tree Tops Posted on 06/11/2017 , work completed 06/11/2017
Knowledgeable and professional
Customer Service
Quality
Value
I've known Heat Tech for several years and both Mark and Andy have done work at my house - in particular servicing the boiler, fixing a leaking valve on the Megaflow and replacing the in-line scale inhibitor. At the flat, apart from regular boiler service, they have also fixed the bedroom radiator by unclogging the pipework. They are both knowledgeable and professional in their attitude. I would recommend them highly - they definitely always do a good quality job and leave the place neat and tidy.
ADattani Posted on 05/11/2017 , work completed 05/11/2017
Excellent Service.
Customer Service
Quality
Value
Have used Heat Tech for several years after being recommended by a friend and have not been disappointed, they are polite courteous and on time. Have just been rescued by him after a switch failure, much to the relief of my wife, just as the cold weather sets in.
Grenville Posted on 22/10/2017 , work completed 22/10/2017
Excellent. Extremely thorough and tidy work
Customer Service
Quality
Value
Heat Tech came to us on two separate occasions in February this year (2017). Our neighbour recommended them. The first was to service our boiler and explain the whole complex heating and water system we had inherited after purchasing the property. No expansion tank was found so they added. The second visit was to sort the flush and cistern leak in the toilet but actually the whole old toilet & cistern had to be removed (nails and pipe rusted) and cleaned out and reconnected to the soil pipe. Although a new toilet might have solved some of the problem the connection to the existing soil pipe could have been a problem. The toilet was put back together and works absolutely fine. No extra charge. Their fees are reasonable and as I say very thorough work. It is good to recommend local people
Burrell Posted on 11/09/2017 , work completed 11/09/2017
Excellent work, well explained, prompt attendance
Customer Service
Quality
Value
Heat Tech came to us via recommendation, They replaced our OLD boiler system and added a radiator, while we went on holiday. The job was completed before we returned. We came back to a clean & tidy flat. Mark came back to explain the Programmer on the boiler and to check we were satisfied with the jobs done. Good work, excellent service, very good communications. Highly recommend. Andrew & Trudy
Mr & Mrs Clephane Posted on 30/08/2017 , work completed 30/08/2017
Really trustworthy and helpful
Customer Service
Quality
Value
Really pleased with the service we received from Heat Tech, polite, helpful and trustworthy, I would highly recommend to others!
dansim Posted on 21/08/2017 , work completed 21/08/2017
Punctual, professional, friendly, quick and tidy.
Customer Service
Quality
Value
The Heat Tech staff turned up on time and worked quickly and efficiently to service my boiler. They tidied up after the work was complete and provided a report on the tests that had been conducted. I will certainly use them again and I would recommend them to anyone needing a boiler serviced.
Paula Milburn Posted on 20/08/2017 , work completed 20/08/2017
Combination boiler failure
Customer Service
Quality
Value
My Mother's boiler had stopped working, as she is 200 miles away from us, we had to rely on a recommendation from another tradesman. My Mother has dementia and has a live-in carer. Mark took the time to inspect the boiler within hours of my call and diagnosed a couple of faults. He returned over the next 2 days and not only fixed 2 problems but also cleaned the boiler and gave it a gas safety check. This resulted in him having to work most of a Saturday. I was kept updated each day with costs and actions taken which was supported by photo's of before and after. Everything was dealt with in a prompt, courteous and professional manner offering exceptional value for money. Mark is a hardworking, honest and trustworthy tradesman. We can't fault the service provided in any way except that we wish he was in our local area!
penny 25 Posted on 19/08/2017 , work completed 19/08/2017
Great work
Customer Service
Quality
Value
I was very pleased with Andy's work It was very professional and cordial. I would very strongly recommend your services to my friends and contacts.I shall certainly use them again.
Dr Wadera Posted on 30/04/2017 , work completed 30/04/2017
Water leak
Customer Service
Quality
Value
My mums radiator upstairs radiator started leaking into the downstairs kitchen. He came the same day to diagnose the problem and had a new one fitted with in a week Mark also recommended us to this site, through which we have found other good tradespeople Sally
Sally Posted on 01/04/2017 , work completed 01/04/2017
Good professional company
Customer Service
Quality
Value
The boiler stopped working so after a friend said call Heat Tech Mark diagnosed the problem and fixed it ... No problems no hassle and fast professional company.... Will be using them again.
Crispin Posted on 01/04/2017 , work completed 01/04/2017
Professional and quick service
Customer Service
Quality
Value
Really happy with the work provided. Professional and reactive. Will definitively use Heat Tech if needed
Emilie Posted on 30/03/2017 , work completed 30/03/2017
Quick, professional and pleasant
Customer Service
Quality
Value
We have a megaflow system that started to leak. Mark advised on the best course of action to contain the leak, while allowing us to still have hot/cold water, and had someone around the following day to fix. All done quickly and efficiently. One of the few people/companies that really understand how megaflow systems work. Thanks.
TheEggs Posted on 27/03/2017 , work completed 27/03/2017
Thorough and professional
Customer Service
Quality
Value
Mark and his team perform to the highest standards and deliver a quality service without fuss - highly recommended
Steve Dale Posted on 15/03/2017 , work completed 15/03/2017
Reliable, punctual, efficient
Customer Service
Quality
Value
I recently had a problem with my heating system and decided to use Heat Tech after Mark was recommended by several friends and neighbour's in Chorleywood. He and his team were really through, punctual and reliable. They went to a great deal of trouble to track down the problem by a process of elimination rather than guesswork. My final bill was extremely fair representing the time as opposed to astronomical call out fees. I can't recommend Mark and his team highly enough.
Nicky Allison Posted on 14/03/2017 , work completed 14/03/2017
really great experience for with proper professional heating engineer
Customer Service
Quality
Value
Excellent communications made this a very easy and worry free experience. I called and was given an time for the next day to fix the heating, this was followed up with checks and gather information to ensure it could be fixed in first visit. They arrived on time, and with greater technical knowledge than previous person, they fixed the valve rather than replacing, thus doing it in half the time and half the cost. Very satisfied.
Which? consumer Posted on 07/03/2017 , work completed 07/03/2017
Great Team. Really pleased!
Customer Service
Quality
Value
I called Heat Tech on Friday morning having had a cold shower this morning so see if they could fix my boiler. Although they had a very busy schedule they managed to squeeze me in during the afternoon anyway. They worked their way through the various potential fault with the boiler eventually narrowing it down to a couple of things. I was really impressed that they even had some of the parts required on the van rather than having to go to a from the plumbers merchant. Needless to say the boiler was fixed and I was VERY happy with the service provided.
JCaley Posted on 02/03/2017 , work completed 02/03/2017
Good, responsive and fair plumbers
Customer Service
Quality
Value
Thank you very much for the good communications, prompt attendance and for making right a WC pipe fitting that had been attempted unsuccessfully by another firm. A good job done at a fair price.
Jim100 Posted on 23/02/2017 , work completed 23/02/2017
Very thorough and professional
Customer Service
Quality
Value
Mark had done work for me before so I felt confident in asking him to look at our boiler as it had been playing up. He and his employee George gave our boiler a full service explaining all aspects of the work and showing me the problems they found and what was required to fix it. They did an excellent job.
Clive S Posted on 21/02/2017 , work completed 21/02/2017
Excellent service
Customer Service
Quality
Value
Great service from Mark and Heat Tech over the past couple of weeks to fix a faulty combi boiler. I received an immediate response to my initial enquiry and a visit was booked for the same week. Some parts needed to be ordered and these were fitted the following week, completely fixing the issues we'd been experiencing. Mark has also been great at suggesting options for ways to improve our set up and avoid potential issues in the future. Would thoroughly recommend Heat Tech and very glad of the recommendation from a friend in the first place!
Tim - C Posted on 10/02/2017 , work completed 10/02/2017
Fantastic Service!
Customer Service
Quality
Value
Our boiler broke down during a cold spell, and Mark came out immediately to take a look. It was a complicated problem, but his expert knowledge soon had it sorted! Thanks again Mark, would recommend Heat Tech to everyone.
Kathryn Jenkins Posted on 06/02/2017 , work completed 06/02/2017
Good quality, professional and value for money
Customer Service
Quality
Value
I used Heat Tech recently to replace a faulty shower pump. They were able to carry out the work at quite short noticed and had all the required materials to do the job when they turned up. Very professional conduct through out.
bustle Posted on 05/02/2017 , work completed 05/02/2017
Excellent Service - would thoroughly recommend
Customer Service
Quality
Value
Excellent service as always and I would thoroughly recommend using Heat Tech. Mark's work is always excellent and when we have had an emergency he has gone out of his way to help as quickly as possible.
Ferguson Posted on 02/02/2017 , work completed 02/02/2017
Gas hob replaced
Customer Service
Quality
Value
We used Heat Tech after putting out a request on Streetlife (as we wanted to use a local company) and we were so pleased we did. Our Hob had been leaking gas which resulted in it being cut off by British Gas, so it was imperative to replace it. The level of service was second to none, Mark was extremely helpful, reliable,efficient and the cost was competitive, I wouldn't hesitate to use the company again and we were able to Keep it Local.
Ton SOL Posted on 01/02/2017 , work completed 01/02/2017
As usual , responsive and efficient
Customer Service
Quality
Value
I have used Mark over a number of years now,and always found him and his colleagues to be reliable and efficient with a great level of service . Would definitely recommend him.
Shappy Posted on 28/01/2017 , work completed 28/01/2017
Excellent service
Customer Service
Quality
Value
I have used Heat Tech for a number of years now and can honestly say they provide excellent service, know their trade and are prompt, courteous and efficient. I am deaf and it is not always easy to find a company one can trust like this.
Kipperlugs Posted on 22/01/2017 , work completed 22/01/2017
Excellent Heating Engineers
Customer Service
Quality
Value
Have been using Mark and Heat Tech Services for a number of years, Always on time, cary out efficient and cost effective work. Never any trouble at all, clean up afterwards. Would highly recommend them to anyone.
Richard Z Posted on 18/01/2017 , work completed 18/01/2017
Professional, efficient, top quality work
Customer Service
Quality
Value
I had a serious problem with my boiler right in the middle of the Christmas break. The service I received was simply exceptional. They came to my property immediately, even give the holiday period when a lot of companies had shut down, and put my mind at rest straight away. They worked quickly and efficiently, were polite, friendly and well organised and gave me on honest feedback until my extensive repairs were completed. I spoke with a few different members of the team and each one was more knowledgeable and helpful than the last. Given the state of my boiler and the damage that had been done by a serious escape of water I had serious concerns for the cost of the work they completed and the parts that they placed. However, the invoice I received was fair and reasonable and I have complete faith in them. I have now referred both my father and brothers to them so they know they have a local, reliable firm they can rely on when they need any assistance. First class!
Kevin Sobell Posted on 16/01/2017 , work completed 16/01/2017
Honest, great communication and friendly
Customer Service
Quality
Value
Heat Tech are a local company I found on Google. Pleased that they had good feedback from Trusted Traders. I had a complex issue that took a couple of visits but even through the holiday season, he stayed in regular communication. Would certainly recommend.
1327 Posted on 03/01/2017 , work completed 03/01/2017
Very Helpful and good service
Customer Service
Quality
Value
Found Mark’s contact details when searching online for Which Trusted Traders. Repairs to a shower valve, kitchen Triflow tap and a flush cistern were needed. Most of contact with Mark was via emails where he always replied promptly and provided helpful information. Mark himself or another one of his colleagues came on the agreed date & time and carried out the required work even agreeing to take on additional items which needed attention. Mark and his colleagues were very polite and helpful and the all the work was done tidily. I can certainly recommend Mark and will contact him again when required.
MFS555 Posted on 28/12/2016 , work completed 28/12/2016
A new word is needed as 'plumber' is not good enough
Customer Service
Quality
Value
Mark is a revelation. After being mucked around by plumber after plumber, to finally find someone who does such novel things as 'turn up when they agree to' and 'do the job that they said that they will do' is a revolutionary experience for me. Really, he should not be called a plumber but something grander. Maybe a 'Water and gas containment and direction engineer'. Mark was presented with a range of problems ranging from a boiler service that was three years overdue to a shower that had leaked ever since it was installed (causing damp in the room below). In all, he had more than half a dozen problems to attend to over his first two visits and to say that everything went perfectly would not be true. But that just adds to the experience. Things in life go wrong, but it is how we deal with them that is the mark (excuse the pun) of what and who we are. Mark dealt with a problem when one thing didn't go right and instead of making an excuse, said "I have mucked up" and proceeded to put it right. I strongly recommend Heat Tech for anyone who wants not only wants a competent Water and Gas Containment and Direction Engineer but also expects good timekeeping, a responsible attitude towards his work and a fair reasonable price.
david.sherwood1 Posted on 15/12/2016 , work completed 15/12/2016
Boiler Service
Customer Service
Quality
Value
Mark was recommended by a friend a few years ago and he has since fitted a number of new and replacement central heating radiators. I had always found Mark and his team to offer a very efficient and reliable service and earlier this year decided to ask him to take over our boiler service as our existing contract had become ridiculously expensive. The service took place last week and it was quite a revelation to see the thoroughness of the work carried out compared to the work carried out previously.
Which? Consumer Posted on 27/11/2016 , work completed 27/11/2016
Excellent Repair and Service
Customer Service
Quality
Value
Our Potterton boiler stopped working and Andy + apprentice arrived punctually at the agreed time and fixed and serviced it. Andy knew what he was doing and the boiler now works well and is much quieter.
GLX... Posted on 02/10/2016 , work completed 02/10/2016
Out of hours
Customer Service
Quality
Value
When I managed to flood the house at 5.40 on a Sunday afternoon Mark was on the case in minutes. He has done previous work for us and we have always trusted his judgement on all work necessary. I can't praise him highly enough.
Ginnie Posted on 28/09/2016 , work completed 28/09/2016
My Review
Customer Service
Quality
Value
Mark from "Heat Tech" did an excellent job getting to the root of the problem with our (somewhat elderly) boiler and persevered by initially renewing the 'Thermo-Coupler' and then replacing the boiler's gas valve (which he had to go and obtain from one of his suppliers, on a Saturday). The work was all done very efficiently and swiftly - and thankfully, we now have hot water and heating again which was very important to us, as my husband has complex health issues. Along with being very knowledgeable about all kinds of boilers (including the not so new-fangled ones!) - he was friendly, courteous and respectful at all times. I would always recommend him.
Mrs Gelding Posted on 26/09/2016 , work completed 26/09/2016
Great service, very helpful and reliable
Customer Service
Quality
Value
Mark has done work for us on a number of occasions, and I have always found him to provide a good service and to be reliable and helpful, often beyond what is required. I have no hesitation to recommend him.
MK2016 Posted on 15/09/2016 , work completed 15/09/2016
Always reliable and trustworthy
Customer Service
Quality
Value
Mark installed our boiler a few years back and we have had it serviced by Heat Tech to service it ever since. They are always prompt, reliable and efficient.
Mandy G Posted on 05/09/2016 , work completed 05/09/2016
Totally reliable
Customer Service
Quality
Value
We have used Mark on a number of occasions over the last six years including to install a new boiler and new Megaflow and to extend our central heating to areas of our house not previously heated. He has also done much smaller jobs, including, on this occasion, fixing a leak that had started from our shower valve. On each occasion he has spent time analysing the situation, clearly explained his proposed solution and then implemented it very professionally. I doubt he is the cheapest plumber covering Chorleywood, but I'm pretty sure he's the best.
PaulJS Posted on 23/08/2016 , work completed 23/08/2016
Excellent work and very quick
Customer Service
Quality
Value
Mark and his assistant did a good job
Which? Trusted Traders Consumer Posted on 16/08/2016 , work completed 16/08/2016
Goes the extra mile
Customer Service
Quality
Value
For the first time that I can remember I feel confident that our gas heating system has been installed as it should be. Mark provided good advice from the outset and I had a gut reaction he was the person for the job. I was happy to accept his quote although it was not the cheapest one. My instinct proved to be fully justified. You get a service and a quality of work that is way better than I have experienced from others doing similar work and certainly well worth the small premium paid. He gets the detail right. When a major problem was found with our supply, he dealt with it immediately and at a fair cost. He and his team were a pleasure to have in the house and I could trust them to be alone in the house too. I have now transferred my maintenance contracts to him as well. I can whole heartedly recommend him. Thank you from all the family.
flyjohnb Posted on 24/04/2016 , work completed 24/04/2016
Excellent Service
Customer Service
Quality
Value
It was a pleasure meeting Mark and his team, they diagnosed the problem and fixed any old boiler. since then they have fitted a new boiler, we are extremely happy with the way in which they executed the fittings and explained how to operate the new boiler, very skilled and excellent plumbing service. I will not hesitate to recommend Heat Tech.
Chesham Posted on 13/04/2016 , work completed 13/04/2016
Always got great work from Mark and his team !
Customer Service
Quality
Value
Mark was extremely prompt and efficient with his work .He understood his work thoroughly and was able to explain clearly what had to be done.No job is too small and he and his team work relentlessly to satisfy the client.I think they provide good value for service as well .I would definitely recommend.Great job Mark and your team .I'll always be calling you! Please keep up the good work and great service.
Which? Trusted Traders Consumer Posted on 06/04/2016 , work completed 06/04/2016
First Class plumbing and heating services
Customer Service
Quality
Value
I would have no hesitation in recommending Mark and his team and feel very lucky to have worked with such an honest, reliable expert in his field. The whole team are exceptionally reliable, polite and considerate tradesman. I felt very comfortable leaving my wife and young child to work with Mark directly and he is always over delivered on everything. As the saying goes in life "you get what you pay for" and HeatTech is well worth the investment.
Toby123 Posted on 15/02/2016 , work completed 15/02/2016
Terrific service
Customer Service
Quality
Value
We got quick response right diagnosis, prompt repair, no nasty surprises, really good price, super nice people, excellent installation tips. Quiet, clean, polite, felt very safe job done. What's not to love!
Peter, Hertfordshire Posted on 01/02/2016 , work completed 01/02/2016
An exceptionally good plumber
Customer Service
Quality
Value
I have used Heat Tech on a number of of occasions over the past year. This has included replacing a booster pump, changing a broken toilet flush valve and inlet valve and boiler service. Mark has also cured various longstanding problems with pipes and valves. He is always prepared to investigate the problem thoroughly rather than just curing the symptoms, and to explain what he is doing.
2011-07-29 17:32:12.717 Posted on 27/01/2016 , work completed 27/01/2016
reliable, friendly, very professional
Customer Service
Quality
Value
Used for boiler service and radiator replacement. In course of this, sorted complications arising from boiler part failure and some existing water tank problems, leaving all parts of heating system working perfectly. Found Mark and his colleague Andy friendly, very good at explaining, quick to respond to phone calls, and reliable in turning up at times promised. Overall a professional, very impressive service, which we'd certainly use again. John, Oxhey Village
2011-03-27 10:00:32.92 Posted on 14/12/2015 , work completed 14/12/2015
Boiler repair
Customer Service
Quality
Value
A cold November day when my boiler packed up, no central heating or hot water. Phoned Mark, he was with me within a very few hours, fixed the boiler and showed me how to avoid similar problems. I will certainly call on him again for any plumbing or boiler needs.
Eleanor Posted on 07/12/2015 , work completed 07/12/2015
Boiler Service
Customer Service
Quality
Value
Professional, polite and tidy when servicing my boiler. I can have no complaints and would recommend them.
Annie, Hertfordshire Posted on 12/11/2015 , work completed 12/11/2015
Would not hesitate to call him again
Customer Service
Quality
Value
Our central heating had stopped working. We called Mark and after answering a few questions he said he would come round that afternoon and bring with him the parts he felt would be needed. He arrived promptly and after investigation replaced our timer control which resolved the problem. Mark was polite, knowledgeable and we would not hesitate to call him again if we had a boiler or plumbing problem
Clive, Chesham Posted on 14/09/2015 , work completed 14/09/2015
EXCELLENT WORK
Customer Service
Quality
Value
Mark has been working for us for some years now, always boiler services and installation of two boilers at our different addresses in the past year. Not just boilers but complete refurbishment of bathroom, utility room, wet room and all kitchen work. I have no hesitation in joining the other testimonials for Mark in stating that his work could not be better, often offering better advice and solutions to any problems that might arise. Frederick
frederick Posted on 21/08/2015 , work completed 21/08/2015
radiator service
Customer Service
Quality
Value
James and Louie provided a good, friendly, clean and tidy service. Radiator back in full use.
local resident Posted on 18/08/2015 , work completed 18/08/2015
Saved from a flood
Customer Service
Quality
Value
I have used this company several times. Always good efficient service.
Happy Customer Posted on 07/08/2015 , work completed 07/08/2015
First-class service
Customer Service
Quality
Value
James and George had the dubious pleasure of fitting a new toilet pan and bath mixer tap to ancient plumbing (lead pipes) as well as removing some redundant pipework and replacing the monoblock tap in the kitchen. They were polite, friendly, did a great job and were scrupulous in cleaning up and disposing of waste. I'll certainly be using Heat-Tech again when I next need any plumbing or heating work.
GrahamG Posted on 01/08/2015 , work completed 01/08/2015
Consistently good service
Customer Service
Quality
Value
We have used Mark and his team for some years and will continue to do so. He and James are highly professional, knowledgeable and personable. Highly recommended.
Ajjntj Posted on 27/07/2015 , work completed 27/07/2015
Great Service
Customer Service
Quality
Value
Very professional - cannot fault. Will definitely use again.
Site User Posted on 12/07/2015 , work completed 12/07/2015
We will not hesitate to use him again
Customer Service
Quality
Value
Have used Mark more than once recently had our new boiler installed and configured our hot water system. We have found mark to be knowledgeable, competent, reliable and business like in all our dealings. We have every confidence in his workmanship. We will not hesitate to use him again.
Margaret, Hertfordshire Posted on 01/07/2015 , work completed 01/07/2015
Central heating, hot water and general plumbing.
Customer Service
Quality
Value
I have been entirely satisfied with everything that Mark Ockendon and his team have done for me.
2011-07-13 12:16:03.147 Posted on 20/06/2015 , work completed 20/06/2015
Excellent service from Heat Tech
Customer Service
Quality
Value
Very professional service from Heat Tech engineers, the boiler needed a service and I also had a new thermostat installed. James talked me through everything he found and patiently showed me how to set the new thermostat. Mark returned a few days later with some additional parts which needed to be replaced. All work was carried out well and I am very pleased with the service received. I will definitely be using Heat Tech again.
CMR403231391 Posted on 30/05/2015 , work completed 30/05/2015
Heat Tech
Customer Service
Quality
Value
Have used Mark and his team for three years and we are very happy to have found him, a professional and reliable service second to none.
Neil33 Posted on 18/05/2015 , work completed 18/05/2015
Plumbing repair
Customer Service
Quality
Value
Heat Tech has been servicing our boiler for more than 6 years as well as carrying out small plumbing repairs in the house and we've been very happy with the service and wouldn't consider using anyone else. Mark returns phone calls and answers email promptly and in an emergency, I'm always confident his team will do their best to sort out the problem. The guys won't bamboozle you with jargon either! A quality service that I highly recommend if you want a job done by a professional.
Justpeachyc Posted on 30/04/2015 , work completed 30/04/2015
First Class - Heat Tech
Customer Service
Quality
Value
Heat Tech carried out a thorough service to our boiler, having seen inside it had obviously not been carried properly for many years. Marks engineers arrived on time as promised and spent a long time stripping the boiler down and cleaning all the major elements. They respected the location of the boiler which in the en-suite bathroom off our bedroom and left everything clean and tidy. Very happy with Heat Tech and will defiantly call them in next year. First class,
Richard Rickmansworth Posted on 19/01/2015 , work completed 19/01/2015
Excellent work
Customer Service
Quality
Value
Just before Christmas a valve next to our boiler sprang a leak and a black liquid was oozing out. We had to turn the heating off. Heat Tech was recommended and as soon as I rang Mark Ockenden he asked for details of the problem, including size of the pipe and how much access there was near the valve. He asked me to send him a photo of the valve via Whatsapp, which I did. This info allowed him to bring the correct replacement and equipment and the work was done very efficiently by freezing the pipe above and below the valve before replacing it, thus avoiding having to drain down the whole system. Impressive! Mark and his assistant arrived at the agreed time and kept me informed when they would return after the pipe was frozen. They were polite and courteous and left everything clean and tidy.
susan.lynch1 Posted on 16/01/2015 , work completed 16/01/2015
Service
Customer Service
Quality
Value
Straight forward service of modern boiler, the service was carried out by an apprentice, but fully checked at each stage by James who is gas safe. Every confidence in the work, happy to recommend and would use again
Churleswood Posted on 14/01/2015 , work completed 14/01/2015
Heating Problem Resolved Quickly
Customer Service
Quality
Value
When part of my heating system failed in December I groaned to myself as finding a good engineer in winter is usually difficult. However, from my previous experience of Heattech, I knew they would help if they could. I rang Mark and he asked me for a few details and James came round the next day to fix the problem for a very reasonable price. It's helpful that they take the trouble to ensure they have the right parts with them as best they can as fixing it in one visit saves a lot of inconvenience. Highly recommended
2009-10-02 17:25:09.227 Posted on 17/12/2014 , work completed 17/12/2014
Boiler Service & to fix lukewarm Radiator
Customer Service
Quality
Value
With Christmas round the corner t occurred to me that it was time for the central heating to pack up: it was last attended to by Mark 2 years ago, so to last this long with no problems he must have done a good job then ! Anyway, I 'phoned him and asked if he could manage an early appointment as I needed it doing before Christmas but, moreso, family illness was complicating things, so the earlier the better. As ever he pulled out all the stops and was here with his young assistant at the appointed time within a few days ! The boiler service went smoothly and efficiently and so too did the fixing of the lukewarm en suite radiator and all was tidied up and made good afterwards. In all, a most professional service as ever. I would not want to use anyone else for all things to do with boilers/heating & plumbing. I thoroughly recommend Mark Ockendon & Heat Tech.
mike Posted on 07/12/2014 , work completed 07/12/2014
Reliable and helpful
Customer Service
Quality
Value
The Heat tech team have always been helpful, friendly and reliable. Advising over the phone and squeezing in last minute visits so as not to let you down. Highly recommended.
Anjali k Posted on 25/11/2014 , work completed 25/11/2014
Rescued!
Customer Service
Quality
Value
A prompt response by Mark & his team to our broken down boiler. James & Louis arrived promptly to efficiently locate & repair an elusive fault. All working again thank you Mark, James and Louis.
Gillian Posted on 18/11/2014 , work completed 18/11/2014
Excellent Plumbing and Central Heating Work
Customer Service
Quality
Value
Having used HeatTech on a number of occasions over recent years, I would happily recommend them to anyone I know. I have been very happy with the quality of their workmanship and service. Work undertaken for me has included; boiler services, radiator installation work, general plumbing and repairs. All good value too.
Sean53 Posted on 16/11/2014 , work completed 16/11/2014
Knight in shining armour!
Customer Service
Quality
Value
Mark was recommended by a friend and literally saved the day! Despite giving him next to no notice, he carried out the job exactly how and when he said he would. I wouldn't hesitate to recommend him to anyone.
Pinklala130 Posted on 10/11/2014 , work completed 10/11/2014
Boiler and Radiator
Customer Service
Quality
Value
Mark and James did a sound job with neat workmanship and advised us of potential problems with existing hidden pipework and electrics before starting, so we were able to come up with a Plan B for the works and complete everything on schedule. They have regularly carried out boiler servicing for us over the years and we would have no hesitation in recommending them.
Kipperlugs Posted on 26/10/2014 , work completed 26/10/2014
Tried and trusted
Customer Service
Quality
Value
I have used Mark at Heat Tech a few times over the years and he has always been very reliable. I have no hesitation in recommending him. As others have remarked,he might not be the cheapest heating engineer around but he always provides excellent service.
Carole Posted on 20/10/2014 , work completed 20/10/2014
Great service
Customer Service
Quality
Value
Met Mark helping our elderly neighbour which he did cheerfully even though no work for him. Serviced our boiler and fitted new thermostat, all done efficiently by Mark and his team and everything checked and left clean - may not be the absolute cheapest firm around but worth it to get the expertise and service.
Julian Posted on 14/10/2014 , work completed 14/10/2014
Boiler Service
Customer Service
Quality
Value
Excellent work and would have no hesitation in recommending Heat Tech.
2010-07-01 12:20:34.373 Posted on 07/10/2014 , work completed 07/10/2014
I would definately recommend Mark and his team
Customer Service
Quality
Value
Mark and James have serviced our boiler for several years between them. They have been polite, tidy and clear about their work. I trust their skills and recommendations.
CHfromCroxley Posted on 05/10/2014 , work completed 05/10/2014
HeatTech
Customer Service
Quality
Value
Professional and caring service throughout. I have no trouble in recommending HeatTech to my friends. Always on time and always delivery.
kenneth Posted on 03/10/2014 , work completed 03/10/2014
Excellent Boiler Service
Customer Service
Quality
Value
I have been using Heat Tech for several years and they are always most efficient and professional. Their service is excellent and they carry out the work to a very high standard. They are a pleasure to deal with and I recommend them highly.
LCHHTCC Posted on 03/10/2014 , work completed 03/10/2014
Totally Reliable
Customer Service
Quality
Value
We have been using Mark to service our boiler and tank for about 8 years now and cannot fault his work. He has always worked efficiently , been extremely polite and courteous and we have never had any reason to complain about anything. We trust him 100%
CMR403085029 Posted on 04/09/2014 , work completed 04/09/2014
Very professional
Customer Service
Quality
Value
In addition to fitting a new hot-water cylinder, dealt very efficiently with replacing an old motorised central heating valve (faulty) with a new model - adapting it to an existing cast-iron piping. Cleaned up well at end of job.
Dudley, Middlesex Posted on 02/09/2014 , work completed 02/09/2014
Excellent Plumber
Customer Service
Quality
Value
We used Heat Tech to come and fit our new bathroom taps. They came round quickly, the guy was very professional and got the job done to an excellent standard. Great value for money I highly recommend Heat Tech and will use them again I ever need anything done pluming related. Thanks for the help Heat Tech :-) A*
mattyb Posted on 30/08/2014 , work completed 30/08/2014
Life saving service
Customer Service
Quality
Value
Heat Tech carried out a service on our old boiler and he managed to bring it back to life and also eliminate all of the Carbon Dioxide it was emitting. Truely great service. I have no hesiation in recommending Heat Tech!
2014tt2014 Posted on 12/08/2014 , work completed 12/08/2014
A skilled and reliable tradesman
Customer Service
Quality
Value
Mark Ockenden response rapidly to customer requirements and can be relied on to carry out sound and competent work.
Adrian, Hertfordshire Posted on 12/08/2014 , work completed 12/08/2014
A skilled and reliable tradesman
Customer Service
Quality
Value
Mark Ockenden response rapidly to customer requirements and can be relied on to carry out sound and competent work.
Adrian, Hertfordshire Posted on 12/08/2014 , work completed 12/08/2014
HIGHLY RECOMMENDED
Customer Service
Quality
Value
Mark and his team have been out to us several times over the past few years. They always do a good job and sort out our various plumbing issues, despite challenging conditions, always with a smile and at very reasonable rates. A great company, thoroughly recommend them.
CMR402438226 Posted on 10/07/2014 , work completed 10/07/2014
Excellent Service
Customer Service
Quality
Value
I am very happy to recommend Heat Tech they are honest, trustworthy and very accommodating working around my schedule.
2011-07-27 18:38:20.253 Posted on 04/06/2014 , work completed 04/06/2014
TOP BANANA
Customer Service
Quality
Value
I first met Mark through a networking group. I have known him for over 5 years and would not hesitate to recommend him and in fact regularly do. He is honest and reliable and twice I have called him out on an emergency on a weekend, once when I had a gas leak and another time when a pipe burst. He has also put in a new shower, serviced the boiler, changed a tap and detected faults. He's an all round excellent worker and I cannot recommend him highly enough & he definitely wont rip you off!
Which? Trusted Traders Consumer Posted on 02/02/2014 , work completed 02/02/2014
Excellent Plumber
Customer Service
Quality
Value
We have been using Mark Ockendon for over two years now and he is an amazing guy. His honesty and integrity are beyond what we have encountered with other tradespeople. He is very professional, clearly knows his trade and ultra-reliable. We never get the feeling of being “ripped-off” and always feel he goes that extra mile. It is safe to say that we have found our “plumber for life”.
Ju5t5h4z Posted on 04/01/2014 , work completed 04/01/2014