Replacemet of 35 year old boiler
Very pleased with all dealings with both Heatable and the gas fitter. Work was carried out efficiently and with minimal disruption to the house. Heatable were easy and quick to contact and kept me well informed. The free Tado was out of stock but they rang me to find out when I would like the electrician to visit - obviously the boiler works fine without it so no urgency, although they are fitting it next week. Very good experience with Heatable from start to finish.
Customer in Suffolk
Posted on 23/07/2026
, work completed 22/07/2026
Recommended
1st class from start to finish
Did an initial online enquiry. Spoke to Scott who talked me through my options and the products available but didn't in any way try to persuade me to go for things I didn't want or need. Price agreed which was fantastic compared to other big brand companies. Installation booked for a date that suited me(bonus with my hectic work schedule). Day before Installation i got a call from Glenn who was coming to do the job, and an email with a photo of himself so I could be sure it was him! Installation day, arrived bang on time and ready to go. Explained the process and got straight to work. Extremely clean and tidy with minimal noise. Talked us through every step along the way and set up the new mini hive. Tidied everything away and showed us exactly how everything worked then registered the boiler. Extremely good at his job and very professional in every aspect. Overall we couldn't be happier with the service received from start to finish and would highly recommend to everyone who is thinking of replacing their existing boiler
Customer in Warwickshire
Posted on 22/07/2026
, work completed 22/07/2026
Recommended
Good experience from start to finish.
Heatable:- From the videos with explanations about boilers and what’s recommended. To filling in the questionnaire and boiler options. To the finance/ purchase and how quickly I was able to get someone to fit it… It was a very easy process. The engineer was timely, friendly, knowledgeable, tidy, thorough… I couldn’t fault him! I would definitely recommend him to anyone looking for a boiler replacement.
Customer in Worcestershire
Posted on 22/07/2026
, work completed 22/07/2026
Recommended
Good experience for Heatable to install a new boiler for me
Heatable has a website which provides options for customer to select boilers with fixed prices. The company sent engineer to install boiler next day. The engineer, Den, is caring, responsible, and punctual. It is a good experience to have the work done.
Customer in Merseyside
Posted on 21/07/2026
, work completed 16/07/2026
Recommended
Efficient boiler replacement
Heatable advisor and boiler engineer provided a great service. I was provided with all the information I needed prior to the boiler installation and the boiler was installed without any issues. Engineer was very tidy, polite and helpful. I would recommend this service.
Customer in York
Posted on 21/07/2026
, work completed 21/07/2026
Recommended
Another great job
New extra battery fitted quickly and efficiently. Again the engineer was polite,friendly and professional. Another great experience with Heatable. From the initial enquiry to the job being complete has been uncomplicated and everyone has been a pleasure to deal with
Customer in Westmorland and Furness
Posted on 20/07/2026
, work completed 20/07/2026
Recommended
Heatable is truly amazing
Excellent all round! The online quote process was amazingly easy and painfree! Quotes were highly competitive. the fixed price quote gave peace of mind. The choice of installation dates and fast availability was amazing. I was sent details of the gas engineer ahead of time so we knew who to expect. Want to give a big shout out to the gas engineer who was assigned to do our installation: Jordan - he arrived prompt and early on the appointed day, polite and friendly and reassuring as to the conversion job (system boiler to combi). As the home owner, I have to say that ours was a ‘mare of a job - amongst other things, the central heating pump valve was finally tracked down and found to be located under the floorboards of the back bedroom under the carpet!) and the labyrinth of pipe work to sort out re the hot water tank, and then the cold water tank in the loft and the separate shower - the loft was hot like a spa as this was during the heatwave - but Jordan never stopped smiling - he remained stoic and cheerful and he worked hard, he was meticulous in everything and didn’t even stop for lunch. We plied him with lots of tea and iced water. He tidied up after himself, kept us posted as to progress and went above and beyond to ensure that the boiler was installed and up and running within the agreed two day period. I am especially grateful that he was thoughtful and took great care to ensure that as little damage as possible was done to kitchen wall tiles
Customer in Buckinghamshire
Posted on 18/07/2026
, work completed 30/06/2026
Recommended
Amazing company
Such and great company to deal with Scott called me and went through different boilers to suit my needs. Justin who fitted the boiler always amazing. Very helpful and went through everything for us step by step Brilliant service.
Customer in Bristol City
Posted on 18/07/2026
, work completed 15/07/2026
Recommended
Excellent customer Service
Great customer service, from the staff at the office to the installers, polite, explain each detail before it was done, authentic and just a nice bunch of people to do business was. I was drawn in to the company from the excellent range of YouTube videos, which help me decided if Solar and battery was right for me, not just in terms of product but what the market was doing, and perhaps heading towards. Including the rational behind which products they used and why.
Customer in Warwickshire
Posted on 10/07/2026
, work completed 10/07/2026
Recommended
What an amazing service!
Had a new boiler installed by Martin, I can honestly say he went above and beyond to complete a rather complex job, an absolute credit to the company. From start to finish, Heatable has been brilliant! Thank you.
Customer in Derby
Posted on 09/07/2026
(Reviewer did not use service)
Recommended
Great Job Done
The first appointment was cancelled but the second appointment was arranged for just 2 days later and the job was completed in 2 days. Everything went according to plan and the place was left clean and tidy both inside and outside. Fortunately it has become really hot again and so I am sitting in my lovely air conditioned room. What a relief!!
Customer in Powys
Posted on 08/07/2026
, work completed 08/07/2026
Recommended
Excellent work
From start to finish...absolutely brilliant!! They were very informative! Engineer was amazing today. Very polite and experienced! Would highly recommend these people!
Customer in Greater London
Posted on 07/07/2026
, work completed 07/07/2026
Recommended
Very pleased with the service a great dive star experiance
Found and booked online next day service. Engineer was on time polite efficient and tidy. All at a great price and much cheaper than the likes of British Gas . I would definitely recommend and use again if the need arose.
Customer in West Sussex
Posted on 07/07/2026
, work completed 06/07/2026
Recommended
Brilliant install by Heatable
From start to finish, Heatable provided an outstanding service. Their communication was excellent, the pricing was highly competitive, and the installation team worked to an exceptionally high standard. I would highly recommend Heatable to anyone looking for a solar and battery installation.
Customer in Merseyside
Posted on 06/07/2026
, work completed 03/07/2026
Recommended
Competitive boiler replacement done well
I had my old boiler replaced with a Worcester Bosch Greenstar 4000. The price was competitive and included a chemical flush, fitting of a magna-cleaner and a pressure feedback device (for the water meter). Luke was our gas safety plumber. He turned up on time and did the whole job by mid-latish afternoon in a friendly and professional manor. The new boiler is great - and nice and quiet. Hot water is delivered so much quicker. Great service at a good price :-)
Customer in Cheshire East
Posted on 03/07/2026
, work completed 29/06/2026
Recommended
Really happy customer, eleven out of ten!
The whole process was absolutely refreshingly flawless! Genuinely! Great value as well. My old boiler was leaking and kaput really so I compared some services online. Had a little hiccup ordering with a coupon and that was quickly rectified with the coupon being credited/refunded no issue. Next day Johnny came and was brilliant from the get-go - my system was full of gunk grimy water so I also got a power magnetic flushy thingy - well worth it and was professionally advised not sold. New Glow Worm boiler is great so far. Followed up with Live Chat with Jason and Ruby and clarified a few queries with fun respectful and personable emojis and even gifs used to show mutual appreciated (T.Hanks gif is a winner). I've filled in the survey to get extra cover, and more than happy to leave this five star glowing (see what I did there) review of Heatable. Also love the graphic design and UX flow of the website.
Customer in Tyne and Wear
Posted on 03/07/2026
(Reviewer did not use service)
Recommended
Replacement boiler
Having approached several companies for quotes for a replacement boiler Heatable proved to have an extensive range of options on offer. The process of getting the quotes was remarkably easy and their offers were very reasonably priced. The customer care team were happy to answer questions, and the booking process was very smooth. I finally settled on the Vaillant ecoTEC plus with a Tado thermostat. Installation took a little longer than anticipated down to components being out of stock. Will, the engineer who installed the new boiler went out of his way to keep me informed of progress and completed a top job. The hot water supply is excellent, so far very pleased with the upgrade, although not tried the heating yet given we are in a heatwave.
Customer in Suffolk
Posted on 01/07/2026
, work completed 23/06/2026
Recommended
Excellent work
All parts of the process have been straight forward, clear, on time, reasonable priced and professional. Booking with Heatable was easy and clear, the prices are very competitive on today's market. Their approved installer Oliver from Hampshire Heating Services done a very good job installing the new combi boiler, explaining all my options and staying late (7 PM) to complete the job as promised. His professional attitude both towards the job and to customer are beyond what I ever experienced. I would recommend using Heatable to anybody that needs boiler replacement done.
Customer in Bournemouth, Christchurch and Poole
Posted on 30/06/2026
, work completed 29/06/2026
Recommended
Great Job
The boiler was easy to order and the installer did a brilliant job Took a bit longer than I thought it would to install but the installer made sure everything was done properley.
Customer in Northumberland
Posted on 29/06/2026
, work completed 29/06/2026
Recommended
Heatable - Tesla Powerwall Expansion pack installation
Having previously used Heatable to install my solar system 18 months ago, I decided to add another Tesla Powerwall 3 Expansion pack as we are now running 3 electric cars from the property. I got a quote from Heatable within a couple of days after discussing my requirements with them. I was more than happy to proceed on the basis of this quote. An installation date was set for two weeks later. Simon and Chris, the local installers, arrived promptly and carried out the work required quickly and efficiently - I knew we were in safe hands as these guys installed my solar system 18 months earlier. Everything was sorted and left tidy and it was a pleasure to see the guys again. My Powerwall Expansion is working like a dream and I am a very happy bunny. Thank you to all at Heatable for such an easy and pleasant experience.
Customer in Flintshire
Posted on 29/06/2026
, work completed 26/06/2026
Recommended
Excellent work
We had a brand new combi boiler fitted by Jordan and his team through Heatable. The service was excellent explaining every step of the way. Very polite and respectful team and very professional and knowledgeable. They did a great job and were very clean too. Would definitely recommend them!!! 5 stars service that was!!!
Customer in Surrey
Posted on 26/06/2026
, work completed 25/06/2026
Recommended
Great customer service and installation
Had a home battery system installed by heatable and their contracted installers and found the process from start to finish excellent. Clear communication, sold me the system that made sense for me, no hard sell, great offer, and installation team just worked on the hottest day of the year and got everything done to a high standard. Really couldn't be more pleased with the service received this far and the system in place.
Customer in Norfolk
Posted on 26/06/2026
, work completed 26/06/2026
Recommended
Great Booking Process
We've been looking investigating a solar battery installation for about a year, and the "heatable" way of managing the booking process is just in another class. One company's "free, no-obligation survey" resulted in an albeit lovely salesman spending about 2 hours with us trying to get a sale. One company's version of "please leave me with the quote to process" after a 1 hour design call was "Sure - can I book in a call with you tomorrow to see what you're thinking?" Not Heatable. We had our design call, there was no pressure, Isobel, our designer, was knowledgable and polite, but when we were finished (in about half an hour, I'll add), and we asked what the next steps was we were told. "Quote is valid for 30 days, call or email if you have any questions, or if you want to go ahead". Perfect. And sure, I'm sure their CRM would have thrown a task for Isobel to followup if we didn't respond, but being able to leave us following the call with no hanging actions or pressure was brilliant, and the first time we experienced this with solar battery installers. Price was fair, value was good, and the local installation team were great, but the highlight for me was the booking process. I'd have no hesitation in recommending Heatable
Customer in Somerset
Posted on 26/06/2026
, work completed 26/06/2026
Recommended
Easy to do business with
Today we had our Solar panel and battery system fitted. The whole process from initial contact, choosing the correct products, payment options, communication during the application and arrangements to fit were excellent. 5 stars from us.
Customer in Plymouth
Posted on 25/06/2026
, work completed 25/06/2026
Recommended
Very responsive and helpful
Very responsive, reliable, professional and helpful. Gas engineer, Paul, problem solved issues that arose with replacing a very old boiler to find a solution so the replacement could go ahead - very happy.
Customer in Greater London
Posted on 25/06/2026
, work completed 23/06/2026
Recommended