Heatable

Having waited a few weeks for the installation due to worldwide distribution issues, installation day finally arrived. The subcontractors, Parks Plumbing and Heating Ltd arrived just before 8am. The young lad whose company it was, along with his workmate, did a fantastic job. They were professional, friendly and extremely tidy workers too The installation was done in a timely manner and they left the house spotlessly clean and tidy and took all the packaging with them too. If all heatable subcontractors are as good as these lads, then you will not have any issues.

I ordered the wrong boiler, which was discovered when the engineer arrived. He notified Heatable. I had a call from Adam, who quickly got things sorted and was so helpful. The engineer went and collected the correct boiler, came back, and fitted it no hassle at all. Jack the engineer was polite, professional and friendly, a credit to Heatable and himself. Would highly recommend

Heatable have been fantastic; they have organised all my requests regarding timing, grants etc. Delivered and installed efficiently and professionally. Any little issues and my special requests were sorted seamlessly without a fuss, I would highly recommend Heatable to anyone. I have had two Tesla batteries, an EV charger, and a heat pump installed and working fine, positioned where I wanted, and solar panels to come when my extension is ready. No problems.

Easy and fast to get a quote. Good value prices. Great range of payment options. Clear information and communication. Installation of the boiler by a local Gas Safe engineer who was considerate of my home and explained everything clearly. Would highly recommend.

I had a new Samsung air conditioning system installed over two days - it was ordered through Heatable and installed by Echo Eco. Heatable have a good website which enables a customer to obtain a fixed price quote for air conditioning. The order was placed with Heatable in June and installation carried out by Alex and Charlie from Echo Eco in September. I was very impressed by the quality of the job done in my home and the friendly relationship between myself and the installers, who were considerate and professional in their work. Highly recommended!

Following a spell of hot weather this summer, we decided to get air conditioning; searching companies came up with Heatable. Their website was clear and easy to understand my options and to obtain a quotation. They called me to discuss my options and I decided to place an order for Samsung units. Due to the hot weather there was a wait until installation was possible, but they confirmed a date that I was happy with. A week before installation they called me to tell me that the units would be delivered the day before, and they installation team would arrive on schedule to fit the equipment. The equipment was delivered as scheduled, and I received a further email regarding the fitting; I was also contacted by the installer to confirm his arrival time. The installers arrived as scheduled, starting work immediately; they explained clearly what would be done and where the pipework would go. The work progressed quickly and efficiently; no visible pipework, wiring etc inside and everything outside fitted into ducting. They cleaned up well afterwards, before giving me an explanation of how everything worked, how to clean the filter, when it should be serviced etc. I then connected the units to the Samsung SmartThings hub and confirmed that worked. Everything was completed in about 6 1/2 hours. Very happy with the equipment (very quiet) and the whole process from ordering to installation.

Online ordering was straightforward and telephone contact quick and efficient Installation team arrived at time and date specified Installation carried out professionally leaving area clean and tidy

the purchase process was quick and simple. Was kept up to date on my install appointment and the work was completed quickly and was a very tidy job.

No fuss, very fast, easy and reliable service. Plumber arrived on time even given a heads up message 15 minutes prior to arrival. Friendly and efficient plumber all work do e efficiently and no mess. I have to say with plumbing work it can often be a stress and after a little research I was happy to book them and so far very happy I did.

Good user friendly website, good communication, prompt arrival, fitted in 4 hours, very personable fitter. Very happy with the product and service provided.

From start to finish, with Scott as the sales advisor, the office lady to confirm the day before and finally Engineer Glenn was the best experience I had. Why? I had British Gas insurance and was let down 4 times in 2 months, but they couldn't find the fault and ultimately used it as a sales push to buy a new boiler. Glenn walked through whilst installing the boiler, etc was done by 2-3 pm on the same day with a fantastic result.

Brilliant Service, excellent filters, clean ,tidy and polite. Explained everything and on time! Proper good guys!

I had my solar and battery storage installed this week. From start to finish, it took 6 weeks from doing my online quote to speaking to the design team. Having the G99 application approved and a date given for installation. There was good communication throughout the process. The 2 installation workers were pleasant and got on with the job. Would highly recommend Heatable.

Reece and Tylor did an excellent job. The replaced my old Vaillant Eco Tec 618 18kw boiler with a new Vaillant Eco Tec 625 25kw boiler and gave the whole system a magna flush clean. They arrived on time were very polite explained everything and left the job very neat and tidy, no mess.

We had our oil boiler replaced with an ASHP, and Heatable has provided a professional service from start to finish. The new system was installed efficiently and is up and running great. We are very satisfied thank you!

Great company to deal with: no pressure, just good advice, very competitive fixed pricing, great communication from start to finish. I can not fault the service. The engineer, Jorden, gets 10 stars on the hottest day of the year (35 degrees outside). My boiler is in the loft; he worked all day with a smile. The house was left clean, and he talked us through the system. Thank you. Anyone thinking about this company, just do it. I would fully recommend them

From start to finish Heatable have been first class. I made enquiries online on their website, put in the required info and had six quotes for different boilers with all the relevant information for each. I was also given a list of what was included in the installation and what was not. I had a phone call from Scott Broadbent who gave me more help with the choice of which boiler was best suited to my home. An additional item was the free survey; all I had to do was send photos of certain items old boiler location, flue outlet, gas meter accessibility, etc. This then gives the installer an insight into any problems there might be before arrival on site. I was informed who would be fitting the boiler, his name, photo, and date and time of arrival. I had a call from James the installer the day before to confirm his time of arrival. James did a brilliant job left the job cleaned all the areas that he worked in, took away all the waste materials. Very clean worker. At the end of the day first class from start to finish with Heatable.

Excellent service from first contact to completion of the project. Good communication all the way through from first contact, to the survey together with advice to choose the right battery for the house. The installer was informative and friendly throughout the installation doing a great job. Would highly recommend Heatable for their professionalism throughout a battery-only install.

Excellent service from first contact to sign off of project. Great communication all the way through Local installers were fantastic, doing a great install and a lovely team to work with. Would highly recommend Heatable for solar, battery, and EV charger. Well done

My 16 year old boiler suddenly stopped providing hot water over the weekend and I decided to replace it. By chance Scottish Power my utilities provider had emailed me a few days previously regarding their choice of Heatable as a partner. I did some research on the Internet over the weekend and found that Heatable had excellent reviews and were very competitive in their fixed pricing that covered every aspect of the boiler installation. I contacted them and spoke to Scott with regard to some technical questions about the types of boilers and was very pleased with his open and honest replies. It was very easy to place the order online and the following day I had a new boiler! David the installation engineer was first class, did an excellent job and explained everything thoroughly. From initial enquiry to installation was 3 days. Simply marvelous and very impressive. I had also contacted some local companies but nobody could beat Heatable on price or speed of installation. In fact the best price from a local company was over 40% more expensive and they couldn't start for some 2 weeks. I have no hesitation in highly recommending Heatable to anyone who needs a new boiler. What I thought was going to a stressful experience was entirely the opposite and I am more than happy to give Heatable a 5 star review. Well done!

Pros: The estimation and planning stage was excellent. The consultant was highly responsive and patient during the evaluation of different scenarios. Ultimately, the battery and solar system provided met all requirements and represented good value, as pricing was competitive for the quality offered. Additionally, the digital ordering process was clear and straightforward. Cons: The post-order process was poorly executed and quite stressful, primarily due to the following issues: 1. Survey: The initial site survey was rescheduled from Tuesday to Wednesday, the day before it was due to take place. After the customer waited in all day, the surveyor failed to arrive and the appointment had to be rescheduled. Furthermore, no contact number was provided for the installers. 2. Installation: No advanced notice of the installation date was received until a scaffolder arrived on a Friday and suggested the work was scheduled for the following Monday. After Heatable was emailed, the company confirmed a Monday start time of 10:30 AM. However, the installers did not arrive until after 2:00 PM. While the battery was installed quickly, the team lacked the correct fittings for the specific roof tiles. They returned on Wednesday, but there was a further wait for a delivery that arrived at 10:30 AM. The work was finally completed by Thursday lunchtime. The main issue appeared to be that the installers had a six-hour drive to the property and had no way to source parts locally.

Glenn the heatable engineer was fantastic, the whole process was very easy start to finish, work was of high standards and couldn't do enough to help and explain the new system, would definitely recommend, prices were also very fair.

I contacted Heatable along with three other providers with regard to a quote for a new boiler due to my new boiler having finally packed up for good (we think it's over 15 years old). Heatable were polite, cheery and helpful from the beginning. They provided an online quote and then followed up with a single phone call, or I may have called them. No heavy sales, just a simple call to discuss my preferred option, payment options, the process to make it happen and confirm availability. I was a bit nervous going with an online quote rather than someone physically seeing the set up, but I was clear on which boiler I wanted and knew it suited the house size and energy usage, where it was going to go, etc. The customer service/sales team were clear and helpful and reassuring. There were a number of different payment options, including interest free credit /paying by instalments. I was keen to get a new boiler as soon as possible but also didn’t want to make any mistakes. Heatable were happy for me to get multiple quotes for comparison. Their price was one of the least expensive, like for like, and £1000 cheaper than one of the biggest well-known providers. I committed to finance and sent photographs to the link they sent me. Within 48 hours of the initial enquiry, I had a new boiler installed and working. Installers/Engineers were tidy, communicated clearly, punctual, efficient, and made everything good (possibly cleaner than they found it). Fabulous!

Well, where do I start. From quote to complete installation, going via great support from the sale and customer service team and regular communication, the whole experience was absolutely great. When you make such a purchase as a boiler that is what you really need! Thank you for the team! And yes, by the way, great price as well!

Our old boiler finally gave up and Heatable were great. Their website booking and payment system was straightforward, their prices were competitive and the gent who came to fit the boiler was fantastic. Very efficient, clean and thorough. He talked us through everything and explained any changes that were required before completing the work. He was very professional and considerate in our home. Great experience!