Excellent customer Service
Great customer service, from the staff at the office to the installers, polite, explain each detail before it was done, authentic and just a nice bunch of people to do business was. I was drawn in to the company from the excellent range of YouTube videos, which help me decided if Solar and battery was right for me, not just in terms of product but what the market was doing, and perhaps heading towards. Including the rational behind which products they used and why.
Customer in Warwickshire
Posted on 10/07/2026
, work completed 10/07/2026
Recommended
What an amazing service!
Had a new boiler installed by Martin, I can honestly say he went above and beyond to complete a rather complex job, an absolute credit to the company. From start to finish, Heatable has been brilliant! Thank you.
Customer in Derby
Posted on 09/07/2026
(Reviewer did not use service)
Recommended
Great Job Done
The first appointment was cancelled but the second appointment was arranged for just 2 days later and the job was completed in 2 days. Everything went according to plan and the place was left clean and tidy both inside and outside. Fortunately it has become really hot again and so I am sitting in my lovely air conditioned room. What a relief!!
Customer in Powys
Posted on 08/07/2026
, work completed 08/07/2026
Recommended
Excellent work
From start to finish...absolutely brilliant!! They were very informative! Engineer was amazing today. Very polite and experienced! Would highly recommend these people!
Customer in Greater London
Posted on 07/07/2026
, work completed 07/07/2026
Recommended
Very pleased with the service a great dive star experiance
Found and booked online next day service. Engineer was on time polite efficient and tidy. All at a great price and much cheaper than the likes of British Gas . I would definitely recommend and use again if the need arose.
Customer in West Sussex
Posted on 07/07/2026
, work completed 06/07/2026
Recommended
Brilliant install by Heatable
From start to finish, Heatable provided an outstanding service. Their communication was excellent, the pricing was highly competitive, and the installation team worked to an exceptionally high standard. I would highly recommend Heatable to anyone looking for a solar and battery installation.
Customer in Merseyside
Posted on 06/07/2026
, work completed 03/07/2026
Recommended
Competitive boiler replacement done well
I had my old boiler replaced with a Worcester Bosch Greenstar 4000. The price was competitive and included a chemical flush, fitting of a magna-cleaner and a pressure feedback device (for the water meter). Luke was our gas safety plumber. He turned up on time and did the whole job by mid-latish afternoon in a friendly and professional manor. The new boiler is great - and nice and quiet. Hot water is delivered so much quicker. Great service at a good price :-)
Customer in Cheshire East
Posted on 03/07/2026
, work completed 29/06/2026
Recommended
Really happy customer, eleven out of ten!
The whole process was absolutely refreshingly flawless! Genuinely! Great value as well. My old boiler was leaking and kaput really so I compared some services online. Had a little hiccup ordering with a coupon and that was quickly rectified with the coupon being credited/refunded no issue. Next day Johnny came and was brilliant from the get-go - my system was full of gunk grimy water so I also got a power magnetic flushy thingy - well worth it and was professionally advised not sold. New Glow Worm boiler is great so far. Followed up with Live Chat with Jason and Ruby and clarified a few queries with fun respectful and personable emojis and even gifs used to show mutual appreciated (T.Hanks gif is a winner). I've filled in the survey to get extra cover, and more than happy to leave this five star glowing (see what I did there) review of Heatable. Also love the graphic design and UX flow of the website.
Customer in Tyne and Wear
Posted on 03/07/2026
(Reviewer did not use service)
Recommended
Replacement boiler
Having approached several companies for quotes for a replacement boiler Heatable proved to have an extensive range of options on offer. The process of getting the quotes was remarkably easy and their offers were very reasonably priced. The customer care team were happy to answer questions, and the booking process was very smooth. I finally settled on the Vaillant ecoTEC plus with a Tado thermostat. Installation took a little longer than anticipated down to components being out of stock. Will, the engineer who installed the new boiler went out of his way to keep me informed of progress and completed a top job. The hot water supply is excellent, so far very pleased with the upgrade, although not tried the heating yet given we are in a heatwave.
Customer in Suffolk
Posted on 01/07/2026
, work completed 23/06/2026
Recommended
Excellent work
All parts of the process have been straight forward, clear, on time, reasonable priced and professional. Booking with Heatable was easy and clear, the prices are very competitive on today's market. Their approved installer Oliver from Hampshire Heating Services done a very good job installing the new combi boiler, explaining all my options and staying late (7 PM) to complete the job as promised. His professional attitude both towards the job and to customer are beyond what I ever experienced. I would recommend using Heatable to anybody that needs boiler replacement done.
Customer in Bournemouth, Christchurch and Poole
Posted on 30/06/2026
, work completed 29/06/2026
Recommended
Great Job
The boiler was easy to order and the installer did a brilliant job Took a bit longer than I thought it would to install but the installer made sure everything was done properley.
Customer in Northumberland
Posted on 29/06/2026
, work completed 29/06/2026
Recommended
Heatable - Tesla Powerwall Expansion pack installation
Having previously used Heatable to install my solar system 18 months ago, I decided to add another Tesla Powerwall 3 Expansion pack as we are now running 3 electric cars from the property. I got a quote from Heatable within a couple of days after discussing my requirements with them. I was more than happy to proceed on the basis of this quote. An installation date was set for two weeks later. Simon and Chris, the local installers, arrived promptly and carried out the work required quickly and efficiently - I knew we were in safe hands as these guys installed my solar system 18 months earlier. Everything was sorted and left tidy and it was a pleasure to see the guys again. My Powerwall Expansion is working like a dream and I am a very happy bunny. Thank you to all at Heatable for such an easy and pleasant experience.
Customer in Flintshire
Posted on 29/06/2026
, work completed 26/06/2026
Recommended
Excellent work
We had a brand new combi boiler fitted by Jordan and his team through Heatable. The service was excellent explaining every step of the way. Very polite and respectful team and very professional and knowledgeable. They did a great job and were very clean too. Would definitely recommend them!!! 5 stars service that was!!!
Customer in Surrey
Posted on 26/06/2026
, work completed 25/06/2026
Recommended
Great customer service and installation
Had a home battery system installed by heatable and their contracted installers and found the process from start to finish excellent. Clear communication, sold me the system that made sense for me, no hard sell, great offer, and installation team just worked on the hottest day of the year and got everything done to a high standard. Really couldn't be more pleased with the service received this far and the system in place.
Customer in Norfolk
Posted on 26/06/2026
, work completed 26/06/2026
Recommended
Great Booking Process
We've been looking investigating a solar battery installation for about a year, and the "heatable" way of managing the booking process is just in another class. One company's "free, no-obligation survey" resulted in an albeit lovely salesman spending about 2 hours with us trying to get a sale. One company's version of "please leave me with the quote to process" after a 1 hour design call was "Sure - can I book in a call with you tomorrow to see what you're thinking?" Not Heatable. We had our design call, there was no pressure, Isobel, our designer, was knowledgable and polite, but when we were finished (in about half an hour, I'll add), and we asked what the next steps was we were told. "Quote is valid for 30 days, call or email if you have any questions, or if you want to go ahead". Perfect. And sure, I'm sure their CRM would have thrown a task for Isobel to followup if we didn't respond, but being able to leave us following the call with no hanging actions or pressure was brilliant, and the first time we experienced this with solar battery installers. Price was fair, value was good, and the local installation team were great, but the highlight for me was the booking process. I'd have no hesitation in recommending Heatable
Customer in Somerset
Posted on 26/06/2026
, work completed 26/06/2026
Recommended
Easy to do business with
Today we had our Solar panel and battery system fitted. The whole process from initial contact, choosing the correct products, payment options, communication during the application and arrangements to fit were excellent. 5 stars from us.
Customer in Plymouth
Posted on 25/06/2026
, work completed 25/06/2026
Recommended
Very responsive and helpful
Very responsive, reliable, professional and helpful. Gas engineer, Paul, problem solved issues that arose with replacing a very old boiler to find a solution so the replacement could go ahead - very happy.
Customer in Greater London
Posted on 25/06/2026
, work completed 23/06/2026
Recommended
I would use Heatable every time! Great price, plumber and service
This is the 2nd time I have used Heatable (different properties) and they were fantastic both times. Right price, friendly and helpful plumbers and I would have absolutely no complaints
Customer in Greater London
Posted on 24/06/2026
, work completed 24/06/2026
Recommended
Boiler replacement
Replacement boiler of similar spec, getting quote and seeing available installation dates easy with email confirmation. Engineer arrived on top and completed the fit and sorted a few starting niggles. Stayed contactable in case any subsequent problems or questions
Customer in Buckinghamshire
Posted on 24/06/2026
, work completed 16/06/2026
Recommended
Excellent from start to finish
Communication with this firm was superb and very helpful. All done on time.the engineers who fitted the heat pump air conditioning/heating were very polite and professional. Nothing was too much trouble and all done with a smile on their faces. They did such a clean and efficient job that you wouldn't know they had been here. I am now enjoying the air-conditioning on this hot day. Thank you all for making the installation so easy especially as I am in my 80s!
Customer in Worcestershire
Posted on 20/06/2026
, work completed 15/06/2026
Recommended
Solar & battery system installation
We recently had solar panels and an Alpha ESS home battery installed by Heatable, and the whole experience was excellent from start to finish. Communication was clear and consistent throughout the process, keeping us informed every step of the way. The installation team from Electrical Innovations were punctual, professional, and clearly took pride in their work. The electricians on site were friendly, knowledgeable, and worked to a very high standard. Everything went according to plan, the installation was completed neatly, and the team made sure everything was cleaned up before they left. To top it off, they provided a full demonstration of the system, explaining how everything works and answering all our questions. A smooth, hassle-free experience with great customer service and workmanship. I wouldn’t hesitate to recommend Heatable to anyone considering solar panels and battery storage.
Customer in Stoke-on-Trent
Posted on 17/06/2026
, work completed 17/06/2026
Recommended
New Boiler
Got this company from a comparison site. Had a look and read the reviews. Went into their website, which was easy to navigate. Within minutes I had about 6 quotes for boilers. Once I picked what I was looking for, they have me a call. Got everything sorted, Scott explained everything to me. Could of had it fitted next day however that didn't suit. They arranged to fit it when it suited me. Would certainly recommend Heatable.
Customer in North Ayrshire
Posted on 15/06/2026
(Reviewer did not use service)
Recommended
Highly recommend
Originally looked at due to the decent prices and quick installation options, but when I found the option for an interest free Klarna plan with a deposit it was a lot more enticing. What I wasn't expecting though was a very pleasant professional experience, an excellent job and an 11 year warranty on what was basically a budget option. More than happy to recommend this company to anyone that requires a boiler installed. Everything was all in and included in the price, so all in all, very happy and impressed with both the price and the service.
Customer in Rhondda Cynon Taff
Posted on 12/06/2026
, work completed 11/06/2026
Recommended
System to combi boiler installation
I booked just before 3pm and was able to have the installation started the next morning. Website was easy and straight forward to use. The engineer who carried it out worked so hard from the moment he started just after 8am and was non stop doing it all by himself. Very polite and professional and was knowledgeable and didn’t seem deterred by the work that needed doing. Said it was easy and straight forward so takes away the guilt that I sometimes had in the past when other engineers from other companies would complain.
Customer in Dorset
Posted on 12/06/2026
, work completed 12/06/2026
Recommended
Perfect job
At first I was very confused about all the traders out there offering boiler replacements. I read a few reviews and decided on Heatable. I was not disappointed in my decision. It was easy to follow the instructions on ordering a combi boiler and was easy to do. The company kept me informed throughout. The engineer that fitted the boiler was very knowledgeable, polite and kept me informed on what he was doing. He also texted me to say what time he was turning up on the day that I picked for having my boiler fitted. Thanks I recommend this company as I found Heatable kept to their word and commitment to replace my boiler. I now have peace of mind with a 10 year warranty. Thank you
Customer in Cornwall
Posted on 09/06/2026
(Reviewer did not use service)
Recommended