Heatable

We ordered a Samsung Windfree, 3 head multi-split air conditioning system from Heatable in August. Their website was clear and easy to use, offering helpful advice on which system to choose. Global demand meant that the system was not available until November. Heatable kept us informed of supply chain delays and made us aware of other options, but we decided to wait. Heatable contacted us once the Samsung units were available and everything scheduled happened on time as planned. The budget/price did not change from the initial order. The installation was carried out by 21Degree Heating on behalf of Heatable. This firm was excellent and their workmanship likewise.

Three weeks without heat or hot water - let down by two other companies including a main rival of Heatable. I tried them to be honest after the earlier issues we had and we were desperate . I wanted a specific brand which they offered whilst others did not. Navigating the website was easy and to my surprise installation dates were offered within a few working days . Also Heatable offers the dates before you commit to payment which the likes of British Gas do not, whole online process was quick. Next you had to upload some photos ( still not sure why you need picture of front and back of house - maybe explain why that is needed on website when you have picture of external flue separately) .Then nothing until installation date, Cynically I expected to be told date was not happening as happened with competitor so I called and friendly customer service team reassured me all would be happening and was fine, Chris the engineer arrived when he said he would and even though he had to return next day to tweak something all was smooth and professionally done, I would recommend Heatable to anyone for new boiler purchase and installation

Heatable were amazing, from the initial phone chat to my booking of the installation. My engineer was a lady called Stephanie and she was a very hard working engineer, pleasant and friendly, she took pride in her work in preparation to the finish , my home looked like she hadn't been in after she left from the tidiness. She explained everything into fine and simple detail (which was a blessing). I was amazed on the price of my installation from a standard boiler to a combi boiler, which was far cheaper than the top tier company's out there. I would recommend Heatable to anyone for any home improvements 100% , from a very happy cosy customer.

Excellent communication with the office Staff. Open and honest to deal with and respond quickly to resolve any issues that arise. The installers…Solar, battery and Aircon have always been a pleasure to deal with and have always done a great job.

Heatable Made My Day Today! Very happy with the online Ordering, delivery, and installation. Engineer Darren did a brilliant, professional job! informative Demonstration. Once again, thank you, Heatable

This is the second time I have used Heatable. The first time was for Solar panels. Yet again they have been professional and completed a great job. Their engineer was punctual, knowledgeable and tidy. The new boiler was fitted in good time. I highly recommend Heatable.

After my boiler failed Scottish power linked us to Heatable - we have had excellent service from start to finish and I am extremely happy with the service received and would certainly recommend to others .

from having my old boiler serviced, locating the problems, ordering and replacing my boiler, installing, and the answering my questions, and follow up messages, all efficient and easy to do business with.

I have been the proud owner of a PV, battery system and heat pump for just over a month now. And I am so happy. From the very start of the process Paul (Solar) and Steve (ASHP) took the time to understand our needs and work out the best and most cost-effective option. I was slightly concerned when I realised that Heatable subcontract their installs, but I needn’t have worried. The brilliant Mollie (and Pat) at Heatable project managed the whole install of both systems over the course of a week. The contractors that they used were fantastic and the work was to highest standard, neat and respectful of our house and what we needed. Let’s be honest putting in two new systems in a week was always going to have a few challenges, but thanks to the brilliant team these were minimal. But most importantly now that everything has been finished, we still feel supported and Mollie has continued to be on hand to iron out any very minor wrinkles or questions. I highly recommend Heatable and will look to them in future for any system expansion.

From my experience the company deserves and gets from me an excellent review here for its customer service and quality of work. All and any questions and queries are responded to immediately and the service from their fitter cannot be faulted. I would without hesitation recommend Heatable for air con installation.

Following the recent extremely hot summer, we decided to install air con Heatable’s staff were incredibly helpful, knowledgeable and friendly They arranged for a survey and fitting of outside pump and 2 indoor units agreed together with 3rd party finance Due to extreme demand units were delayed however once available their local fitters Knight Air quickly efficiently and tidily installed the units to our complete satisfaction overcoming some minor problems on the way! All in all a great professional experience and we would highly recommend both companies

Good communication about supply. Great service and professional engineers. I’d recommend Heatable to friends and neighbours

Brilliant company to use fully recommend they keep you informed at all times , Joe my engineer was a lovely guy got cracking with the job had a hiccup with a piece needed for flu but he soon got that rectified would not hesitate to use them again

Satisfied returning customers to Heatable! As satisfied returning customers (previously solar/battery), we recently had a 7kW heat pump installed by Heatable and their local partners, Your Energy Systems. The process was seamless: * Initial Survey: Steve (Heatable) conducted a detailed online survey and presented three tailored options. * On-Site Survey: Nathan (Your Energy Systems) thoroughly measured the property and provided a clear, precise quote. * Installation: Engineers Bobbie, Adam, and Frazier executed a skilled, tidy installation—including running 7m of buried insulated ducting to our garage—completing everything, including commissioning and handover, in just four days. Everyone was professional, respectful, and happy to answer questions. We're delighted with the result and highly recommend them!

You won't beat Heatable for unbelievable price and level of service. The Installer/Engineer was brilliant, arriving on time and doing a fabulous job. British Gas quoted £2500 more for exactly the same Boiler! Well Done to all at HEATABLE. We'll never use anyone else from now!

Would highly recommend this company . Andy was extremely helpful nothing was to much trouble very friendly and knowledgeable. The job was done to a very high standard and a very good price

Absolutely amazing service! Website was easy to navigate and choose your options, with some great finance options available. Boiler fitter arrive exactly when he said he would and had everything completed by the afternoon. Highly recommended as a choice for your next boiler.

I contacted Heatable after I had done some research and found them very helpful and friendly, and they gave me the information I was after. Their price was also very good. The engineer arrived when stated, was smart, friendly and knowledgeable. Jake worked very hard and had my new boiler up and running in record time. Before leaving Jake explained the new boiler controls and made sure I understood the system. All mess was cleaned up and removed, and everything was clean and tidy inside and out. I was really happy with the whole experience and I would recommend Heatable and JKR plumbing without hesitation. Thank you.

Very easy ordering process online, good support and communication. Good price, installation ahead of schedule. Very satisfied.

I contacted Heatable after my gas boiler needed to be replaced, everyone was so helpful in the office, and any questions I had were answered. The engineers arrived on time, and worked really hard until the boiler was fitted and up and running. Really happy with the service provided. Thanks.

Fantastic price for a replacement boiler. Engineer was prompt and worked thoroughly and was friendly throughout. Great communication from start to finish. I would recommend Heatable and wouldn't hesitate using their service again👍🏻

Booking was easy and the price was very reasonable. Richard the engineer arrived promptly and carried out the installation including the replacement of the old gas pipe to a very good standard. The work was discussed and we were kept informed of what was going on. All mess cleaned and tidied. Initially dubious about booking online. However, glad we did. Booked with Heatable on Wednesday with no pushy sales - installed on Monday. Would recommend. Many thanks.

Excellent and quick service from start to finish. Engineer was very polite and explained everything clearly. Left the place clean and tidy. Couldn’t recommend more!

Minimum disruption, tidied up after himself, knowledgeable. Left me confident to use my new system and hive efficiently.

All heatable staff I dealt with were very helpful. The engineers who fitted my new boiler had it up and running in record time. Highly recommend.