Heatable

From the beginning of my order their communication and advice was great. Their engineer turned up on time. He (Gordon) was very polite. His remit was to dismantle the old boiler and replace it with the new boiler. Our boiler is in a cupboard at the top of our stairs. First thing he did was make sure our stairs and top landing was protected by covers. During the installation of the new boiler, he discovered that the existing gas piping did comply with the regulated standards. This meant that the pressure was below the required standard. So he had to replace the gas piping. Which entailed drilling through the wall at the front and rear of the house. He also had to crawl under the floor to make the appropriate connections. Nothing phased him, he took it all in his stride. I cannot praise him highly enough. He went out of his way to ensure the installation was compliant. He even vacuumed the stairs. I am a very satisfied customer.

I found Heatable through Which. To be honest, I had never heard of the company, but read through the reviews and decided to look at their website. After answering a few simple questions online, Heatable recommended a number of different boilers which would be suitable for my property. Although their price was very similar to other well known companies, when I looked through what was included in the installation, there were extras which other companies did not offer. The guarantee period for the boiler is also a lot longer than some other companies offer. I ordered my boiler and Hive through Heatable and chose my installation date. I then uploaded the photos as requested. The entire process was very simple. Heatable emailed me the night before the installation and gave me the details of my installer, Danny, along with a photo. I also received tracking information for the boiler and Danny gave me a courtesy call as well. Danny and his team arrived on time and have carried out the work to a very high standard. They were friendly and helpful, ensured that the areas they were working in were appropriately protected and cleared up after themselves. Danny talked me through the boiler and Hive and everything was completed within 4 hours. He also explained that I would need to ensure that I had the boiler serviced every year to maintain the 10 year guarantee. Heatable and Danny have been very friendly and helpful and I would certainly use them again in the future.

I would highly recommend this service from my experience!! They've been absolutely spot on from the fixed quote online that covers everything (no hidden fees) to an absolute quality installation!!

Really worth using if you don’t have the pennies to buy one out right! Within 10 mins form filled checks done and booking slot confirmed. Easiest thing iv purchased

The team were fantastic from day 1, friendly and knowledgeable. They guided me through the process with skill and care. They would receive 6* if it were an option. GREAT JOB!

From start to finish it was straight forward and efficient. The engineer was superb and professional. The workmanship and knowledge was evident. Quick and mess free at completion. Cheapest quote and 3k cheaper that other quotes recieved. Made what i thought would be a nightmare new boiler installation a smooth operation. Boiler is a winner too, bosch all the way

Absolutely fantastic new boiler installation experience from Heatable and the local installer they sent. We recently moved into the house, the existing old boiler packed up and we had no hot water. Called a couple of local engineers who were unable to fix (for anything looking like a reasonable cost). Got a quote from one of them which turned out to be £1500 more than the one from Heatable (and actually a newer model Worcester Bosch from Heatable). Very slick quote and booking process, the engineer turned up on time and took out old and put in new. Very happy and would highly recommend Heatable.

Heatable were extremely efficient and polite. They did as promised on time without any hiccups, which in this current climate, is something to behold. The fitters were first rate and provided information where required leaving our premises neat and tidy.

Had my new boiler installed yesterday, haven’t had much of a chance to try it out but so far all seems to be working fine, the guys had a big job but did it in a great amount of time, left the house exactly how it was before they arrived and cleaned up after themselves perfectly.

First class work by engineer Kin. Went well beyond what was necessary, replacing all pipewok and relocating boiler. Friendly and efficient.