Absolutely brilliant
Well, where do I start. From quote to complete installation, going via great support from the sale and customer service team and regular communication, the whole experience was absolutely great. When you make such a purchase as a boiler that is what you really need! Thank you for the team! And yes, by the way, great price as well!
Customer in Rhondda Cynon Taf
Posted on 06/08/2026
, work completed 06/08/2026
Recommended
10/10
Our old boiler finally gave up and Heatable were great. Their website booking and payment system was straightforward, their prices were competitive and the gent who came to fit the boiler was fantastic. Very efficient, clean and thorough. He talked us through everything and explained any changes that were required before completing the work. He was very professional and considerate in our home. Great experience!
Customer in Lancashire
Posted on 05/08/2026
, work completed 04/08/2026
Recommended
Excellent Process
Excellent service from Heatable from start to finish. The whole process was straightforward, communication was clear, and everything was completed on time. Josh and Harry installed my new Heatable gas boiler exceptionally well. They arrived promptly, were friendly and professional throughout the installation and worked efficiently. They kept everything tidy and explained the new system clearly and simply. I highly recommend Josh and Harry to anyone needing a Heatable boiler installed.
Customer in Lincolnshire
Posted on 05/08/2026
, work completed 05/08/2026
Recommended
Excellent in all respects
From my initial phone call to Heatable we were helped all the way along the process, including the finance. One thing we particularly liked was the survey done about a month before installation. The whole thing was well planned. On the day we were texted with expected time of arrival which they beat! It was a three-man team and they worked very well together. By lunchtime, the 12 panels were installed. The rest of the time was wiring in the gateway, changing my Tesla charger and the Powerwall. By 5pm it was complete. The Powerwall was connected to the mains and internet and after the software update it was working The installers showed me the main functions and explained the various switches. They cleared up all the packaging etc and left us to play! What could have been a stressful day turned out to be a great day. Many thanks to Neil, Paul & Cam for an excellent job. Thanks too to Heatable for coordinating the whole process.
Customer in North Somerset
Posted on 05/08/2026
, work completed 04/08/2026
Recommended
Excellent Job
We had a Viessmann Combi Boiler fitted today. Everything from start to finish was first class. Dan and Kai went above and beyond to ensure that the installation was completed not just in one day but correctly. All rubbish removed from site also. I would have no hesitation in recommending Heatable to friends and family in the future. Thank you!!
Customer in County Durham
Posted on 04/08/2026
, work completed 03/08/2026
Recommended
New combo boiler fitted
Job completed within 2 days of booking, so it was super quick. The engineer was Will McIntyre, who did an exceptional job. Very tidy, professional, and friendly. We are very pleased with the finish. Would not hesitate to recommend.
Customer in Lincolnshire
Posted on 02/08/2026
, work completed 31/07/2026
Recommended
Great work
Excellent workmanship was carried out by a young engineer. He fitted into an excellent position and would recommend this company
Customer in Greater London
Posted on 01/08/2026
, work completed 29/07/2026
Recommended
Worcester Bosch greenstar 4000 new installation 2026
Excellent service from start to finish Heatable kept me informed every step of the way, exactly as arranged. The gas engineer, Felikss Lipins, arrived on time as specified and carried out the installation of our Worcester Bosch Greenstar 400 boiler on Tuesday 28th July 2026, working in a professional manner and keeping us updated throughout the job. On Friday 31st July 2026, he returned to fit a new, larger gas pipe on the face wall, running it from the meter, across the loft, and down to the boiler in the airing cupboard, after identifying that the original pipe was undersized. While on site, he also traced a fault with the gas meter's governor and arranged for it to be renewed the same day. All work was carried out to a high standard, and he left the work area clean and tidy each time. My wife and I are very happy with the service from Heatable and all the work carried out by the engineer. Would highly recommend the company. 5 stars!
Customer in Edinburgh
Posted on 01/08/2026
, work completed 31/07/2026
Recommended
Heatable-Excellent in every way
Heatable, a company I had not heard of, were excellent from the very start, the online quote was easy to complete with a vast choice of boilers and various payment methods including interest free. I made my boiler choice, picked a day for the installation and shortly afterwards received a quote which we thought was excellent, so we went ahead we chose 40% upfront the remainder interest free. We were told Luke would be our Boiler fitter and we couldn't have had anyone better he was excellent from start to finish, Heatable also allowed Luke to deal with any extra issues we may have been having with our existing system obviously at an extra cost but meant that the whole system would be fully operational on completion. I would highly recommend Heatable.
Customer in Greater Manchester
Posted on 30/07/2026
, work completed 28/07/2026
Recommended
A job well done!
5 stars for Paul and Heatable! Paul installed our new boiler and was brilliant. Professional, extremely hard working and so knowledgeable. Explained everything, did a perfect job, and was great value. We feel in safe hands. Would 100% recommend and use again.
Customer in Greater London
Posted on 28/07/2026
, work completed 28/07/2026
Recommended
Excellent installation by Heatable
From my initial discussion with Andrew to the installation by Evolution Solar Services (ESS) everything was great. I contacted Heatable and spoke with Andrew on 12th June. We agreed a system to suit our budget and paid the 25% refundable deposit. On 15th June Craig our Project Manager sent off the DNO for the G99 to supply electricity back to the GRID and informed me who our installer would be, Evolution Solar Services. A date of 25th August was initially set for the installation. On 19th June Neil (ESS) contacted me to say the G99 had been returned and we agreed an new installation date of 27th July. 13th July Neil arrived for a pre site inspection. Neil explained everything regarding the solar panels battery and wiring positioning etc. Friday 24th July Phoenix Scaffolding Bristol arrived after confirming a time earlier and began to erect the scaffolding. Brad and the team were polite friendly and professional having the scaffolding up in half an hour. At 8:00am on the 27th as arranged, Neil Paul and Gary from ESS arrived and immediately started work having the full installation completed that day. Paul explained the workings of the Alpha ESS app so I was aware of what my system was doing. Before they left everything, boxes and rubbish were all cleared away which was great. I can't praise Heatable and they're installers Evolution Solar Services and Phoenix Scaffolding Bristol enough for the excellent work installing our system. I would definitely recommend to everyone 5*
Customer in Somerset
Posted on 28/07/2026
, work completed 27/07/2026
Recommended
Superb service.
It was a replacement boiler job. From stage one to completion, it was a pleasurable experience. I cannot fault any aspect of it. I thoroughly recommend this company and I am fussy. Well done everybody from the office to the engineer.
Customer in Greater Manchester
Posted on 27/07/2026
, work completed 27/07/2026
Recommended
Excellent service end to end
Our old boiler was becoming unreliable and it was time for a replacement. Our local heating engineer suggested a Worcester Bosch system, with a choice of thermostats. I disappeared down an internet rabbit hole researching boilers and smart thermostats - I had no idea it was this complicated. Turns out the Worcester Bosch boiler didn’t support OpenTherm so it would be a little less efficient with the Tado system but only a small amount it seemed. I needed to speak to someone who understood all this bc to cut through the noise. With a 5* rating on TrustPilot, I decided to give Heatable a go to see if they could beat the quote we’d been given - and they could, by nearly £500! But then a very friendly and knowledgeable chap, Scott, called me from heatable and spent be 30 minutes talking me through the complexities and making the choice of an OpenTherm-supporting Viessmann 050 an easy choice. The install day was less than 48 hours away. On the day, I got regular messages informing me who would be attending and at what time. The engineer who attended was friendly and helpful, answered my questions and helped setup the Tado system. He also spoke highly of the Viessmann system. He left the place spotless and even tidied up the pipeline which was a bit of a mess. The boiler itself is great. Super quiet and much better performing compared to our old system. It works well with the Tado thermostat and smart valves on every radiator. Overall, excellent experience.
Customer in Greater London
Posted on 27/07/2026
, work completed 24/07/2026
Recommended
Boiler replacement & upgrade to basic system
It was very easy to kick the process off online. My project required a few changes so Heatable were quick to contact me and sort things out. Agent was knowledgeable and was easy to discuss the options with. Communication overall was good and the whole journey was easy. I took out an intrest free option which also fitted in easily with the overall package.
Customer in West Sussex
Posted on 26/07/2026
, work completed 29/05/2026
Recommended
Replaced boiler
From start to finish the process was great, communication, response to questions, time of arrival was perfect and I was advised in advance by Daniel the engineer. His first thing was to check my gas system and discovered a leak which he repaired. The boiler installation was seamless and quick and I was very impressed with the quality of his work. Daniel was good-natured, polite and completed the job leaving nothing for me to clear. A very energetic young man, I would highly recommend the service I received from Heatabe.
Customer in Merseyside
Posted on 24/07/2026
, work completed 18/07/2026
Recommended
Very satisfying experience
Very professional operation, detailed quote provided which included everything. Sub contractors used were excellent, install took a few days longer than I expected but contending with exceptional weather conditions. Scaffolding taken down promptly, and so far the system is generating more than forecast. No nasty surprises, no pushy salespeople, have already recommended both Heatable, the local sub contractors, and the scaffolders to friends and neighbours.
Customer in Greater London
Posted on 24/07/2026
, work completed 03/07/2026
Recommended
Replacemet of 35 year old boiler
Very pleased with all dealings with both Heatable and the gas fitter. Work was carried out efficiently and with minimal disruption to the house. Heatable were easy and quick to contact and kept me well informed. The free Tado was out of stock but they rang me to find out when I would like the electrician to visit - obviously the boiler works fine without it so no urgency, although they are fitting it next week. Very good experience with Heatable from start to finish.
Customer in Suffolk
Posted on 23/07/2026
, work completed 22/07/2026
Recommended
1st class from start to finish
Did an initial online enquiry. Spoke to Scott who talked me through my options and the products available but didn't in any way try to persuade me to go for things I didn't want or need. Price agreed which was fantastic compared to other big brand companies. Installation booked for a date that suited me(bonus with my hectic work schedule). Day before Installation i got a call from Glenn who was coming to do the job, and an email with a photo of himself so I could be sure it was him! Installation day, arrived bang on time and ready to go. Explained the process and got straight to work. Extremely clean and tidy with minimal noise. Talked us through every step along the way and set up the new mini hive. Tidied everything away and showed us exactly how everything worked then registered the boiler. Extremely good at his job and very professional in every aspect. Overall we couldn't be happier with the service received from start to finish and would highly recommend to everyone who is thinking of replacing their existing boiler
Customer in Warwickshire
Posted on 22/07/2026
, work completed 22/07/2026
Recommended
Good experience from start to finish.
Heatable:- From the videos with explanations about boilers and what’s recommended. To filling in the questionnaire and boiler options. To the finance/ purchase and how quickly I was able to get someone to fit it… It was a very easy process. The engineer was timely, friendly, knowledgeable, tidy, thorough… I couldn’t fault him! I would definitely recommend him to anyone looking for a boiler replacement.
Customer in Worcestershire
Posted on 22/07/2026
, work completed 22/07/2026
Recommended
Good experience for Heatable to install a new boiler for me
Heatable has a website which provides options for customer to select boilers with fixed prices. The company sent engineer to install boiler next day. The engineer, Den, is caring, responsible, and punctual. It is a good experience to have the work done.
Customer in Merseyside
Posted on 21/07/2026
, work completed 16/07/2026
Recommended
Efficient boiler replacement
Heatable advisor and boiler engineer provided a great service. I was provided with all the information I needed prior to the boiler installation and the boiler was installed without any issues. Engineer was very tidy, polite and helpful. I would recommend this service.
Customer in York
Posted on 21/07/2026
, work completed 21/07/2026
Recommended
Another great job
New extra battery fitted quickly and efficiently. Again the engineer was polite,friendly and professional. Another great experience with Heatable. From the initial enquiry to the job being complete has been uncomplicated and everyone has been a pleasure to deal with
Customer in Westmorland and Furness
Posted on 20/07/2026
, work completed 20/07/2026
Recommended
Heatable is truly amazing
Excellent all round! The online quote process was amazingly easy and painfree! Quotes were highly competitive. the fixed price quote gave peace of mind. The choice of installation dates and fast availability was amazing. I was sent details of the gas engineer ahead of time so we knew who to expect. Want to give a big shout out to the gas engineer who was assigned to do our installation: Jordan - he arrived prompt and early on the appointed day, polite and friendly and reassuring as to the conversion job (system boiler to combi). As the home owner, I have to say that ours was a ‘mare of a job - amongst other things, the central heating pump valve was finally tracked down and found to be located under the floorboards of the back bedroom under the carpet!) and the labyrinth of pipe work to sort out re the hot water tank, and then the cold water tank in the loft and the separate shower - the loft was hot like a spa as this was during the heatwave - but Jordan never stopped smiling - he remained stoic and cheerful and he worked hard, he was meticulous in everything and didn’t even stop for lunch. We plied him with lots of tea and iced water. He tidied up after himself, kept us posted as to progress and went above and beyond to ensure that the boiler was installed and up and running within the agreed two day period. I am especially grateful that he was thoughtful and took great care to ensure that as little damage as possible was done to kitchen wall tiles
Customer in Buckinghamshire
Posted on 18/07/2026
, work completed 30/06/2026
Recommended
Amazing company
Such and great company to deal with Scott called me and went through different boilers to suit my needs. Justin who fitted the boiler always amazing. Very helpful and went through everything for us step by step Brilliant service.
Customer in Bristol City
Posted on 18/07/2026
, work completed 15/07/2026
Recommended
Excellent customer Service
Great customer service, from the staff at the office to the installers, polite, explain each detail before it was done, authentic and just a nice bunch of people to do business was. I was drawn in to the company from the excellent range of YouTube videos, which help me decided if Solar and battery was right for me, not just in terms of product but what the market was doing, and perhaps heading towards. Including the rational behind which products they used and why.
Customer in Warwickshire
Posted on 10/07/2026
, work completed 10/07/2026
Recommended