Heatable

We found the staff at Heatable incredibly helpful. They quickly sourced the correct combi boiler we required to replace our old one. They were able to accept the photos they needed via What's App and were efficient at sorting the engineer and delivery of the boiler, all of which arrived promptly at the appointed time despite the dreadful weather. The engineer was polite and knowledgeable and when he discovered a slight gas leak next to our meter, swiftly organized a member of the Gas Board to come out and rectify the situation within an hour. All the parts provided by the firm were of good compatability and made for the whole process to take place with great efficiency. We would thoroughly recommend this company.

I had been dreading replacing my old heating system with a combi boiler, but Heatable made the experience amazingly good. It was very easy to find the right replacement at a good price, and the service from the Heatable team with the few additional questions I had was exceptional - shout out to Ruby and Sophie for that. Even the independent installers arranged by Heatable were awesome, pulling an 11 hour shift to fit everything in one day and they were still smiling by the end. Honestly, I can't think of a single thing that could have been better!

From start to finish everything went perfect , easy to deal with great service no hidden fees the price they give is the price you pay

I needed to replace an old and inefficient boiler that was constantly leaking. I had heard good things and read various excellent reviews of Heatable which is why I decided to use them. The online ordering process was very straightforward and the price quoted was very reasonable. The installer arrived exactly at the time agreed on the installation date. He was very efficient, knowledgeable and completed the work to a high standard. I now have an efficient cost-saving boiler and a much warmer house. The whole process from purchasing to installation has been amazing. I can highly recommend using Heatable..

Replacement of obsolete combi-boiler. I discovered 'Heatable' as a 'WHICH? Trusted Trader' and via recommendations on 'Trustpilot' and 'Money Supermarket'. I placed my order, received a simple questionnaire and supplied some photos of the existing set-up. Contact was made by the contractor (Justin) via text the day before the appointment to confirm start time and ensure the work area would be clear and ready to begin work. Justin arrived on time, worked cleanly and tidily, ensuring protection of floors and property, was polite, courteous, helpful and informative throughout. The pride in quality of workmanship was second to none. Upgrades to the existing system were advised for the benefit of the new boiler's performance and to futureproof the system, and were completed as part of the fixed price, which was already very competitive. (I purchased the 'Pro-Flush' option as part of the package due to the age of my existing system and to protect the new boiler, and would definitely recommend it to anyone with an ageing/older system.) The entire process was simple and stress free, great communication at all stages. If I had to sum up my experience of Heatable it would be to say they make "going the extra mile" normal again, and I'm more than happy to give them a five star rating.

I came across Heatable almost by accident. I was searching for solar suppliers and had come across a few companies - several of whom use high-pressure tactics of wanting a deposit up front (even though they state you can get a refund, I still felt pressured - it is a way of getting commitment up front). Heatable were different. They stated that they have a clear "no pressure" policy and I will confirm that this was my experience from start to end - initial enquiry during July, Quote acceptance in August and installation completion in September. I filled out an easy online form and was contacted quickly by Liv, and then Phill who started to explain all the pros and cons and options available to me. During installation, I was dealing with Eddie. Eddie is amazing - whilst he is working on your property you hardly know he is there, he just gets on with things and tidies up afterwards. He is also open and honest, with the patience of a saint. The installation was not without some minor issues - but Heatable quickly acknowledged the issues and found solutions - I was never left feeling ignored - and all emails answered promptly. I would recommend Heatable to anyone. I also recently had a boiler installed by... yes - you guessed it - so I am leaving another review for that too.

I had 22 REA solar panels with 10Kw battery storage installed by Heatable, and I can confidently say it was the best experience from start to finish. Heatable responsiveness and efficiency are truly unmatched—I've never dealt with a company that operates at such a high standard. Every member of their team was not only incredibly helpful but also genuinely kind and polite, making every interaction a pleasure. The installation was complex, and where other companies hesitated or outright refused, Heatable stepped up without hesitation, completing the job flawlessly. Even while the install is going on Ben from Heatable was making sure the installers have everything they need to complete the job. They handled every challenge with remarkable speed and professionalism. A massive thank you to the entire Heatable team who helped me, and a special thank you to David Simmonds​​​​ and Isobel Skelton​​​​, who truly have gone above and beyond to ensure everything was perfect and spending hours in answering my questions. I couldn't be more impressed and definitely recommended to anyone in the market for solar panels. The service you get and the aftercare is worth every penny. I’m glad I chose them over other companies.

I spent quite some time investigating solar panel solutions and spoke to 2 companies prior to contacting Heatable. They were in every way better and more professional than the other companies I dealt with. The pre-sales discussions were honest and helpful while not being pushy in any way and the installation team were excellent. Subsequent questions regarding the system were answered patiently and helpfully by the installation team. I am confident that I have a good system that will deliver good savings. I have no hesitation in recommending Heatable to any person looking to install solar panels.

Contacted Heatable and what an amazing company I happened on. I knew in an instant this was the company I wanted to deal with as I wished to change roof top PV array. Unfortunately I was advised to remain with my present PV as was given an unbiased review stating that I would be better off financially keeping things the same. I was a a little disappointed as I would have preferred having a new system, on the other hand I appreciated the unbiased help I was given.

I recently had the pleasure of working with Heatable and I am beyond impressed with their service. From the very beginning, Isobel Skelton was a tremendous help. I had a million questions about the heatable solution, and Isobel answered every single one of them patiently and thoroughly. She explained the full value of the solution in a clear, unbiased way, which gave me great confidence in my decision. When it came to the purchase and installation journey, Kurk was there every step of the way. He kept me posted throughout the entire installation process, ensuring I was informed and reassured. Kurk helped me navigate the payment process, making it easy for me to pay in full by card. He also organized additional work to support the integration of my Zappi EV charger, ensuring everything was seamless and stress-free. I chose Heatable for their high-performance products and was reassured by their strong customer reviews. Now, having been through the process, I can confirm that the panels are outperforming everyone I've spoken to (kW per panel) in my village. Their customer service is second to none. Heatable doesn't install the systems directly; they use trusted subcontractors. In my case, J Cook Ltd did the installation, led by Jack. Jack was a fountain of knowledge and super enthusiastic. He arrived when he said he would and delivered the work to a high standard. Overall, I would look no further than Heatable for solar solutions. Thank you, to the entire team!