Endorsed by Which?

Heatable

Approved Service
Logo on white
Approved Service
4.6

38 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Heatable have been endorsed for boiler installation & servicing. For more information please contact us here at W?TT or ask Heatable direct.

About

We're changing the way people buy their new boilers — for good. Holiday? There's Airbnb. Taxi? There's Uber. Boiler? There's Heatable.

Get a fixed online quote for your new boiler in 60 seconds, with installation as quick as tomorrow.

We're the first and only online boiler business that's been approved to be a Which? Trusted Trader.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Automated Heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.6
38 reviews
Customer Service
4.7
Quality
4.7
Value
4.6
Sort by
Endorsement Reference
Customer Service
Quality
Value
Heatable were able to fit our boiler within a few days! Great availability, phone calls prior to tradesperson turning up meant I knew exactly what to expect and so did the tradesperson. So happy with how quickly and well the work was completed
Which? Trusted Traders Consumer Posted on 15/07/2022 , work completed 03/05/2022
The trader replied (on 26/07/2022)
Hi there, No one wants to be without their boiler so I'm really glad to hear that we were able to get everything sorted for you so quickly and that our customer service team kept you informed throughout. Please don't hesitate to get back in touch if there's anything else we can do to help. Warm wishes, Liv Head of Culture
Endorsement Reference
Customer Service
Quality
Value
I used Heatable to install a new boiler for my tenants. The process was incredibly smooth. I also realised that I provided incorrect details regarding where the boiler flue was positioned. When the engineer went out, he still completed the work and informed Heatable, who refunded me in excess of £300. I would have been none the wiser had they not told me
Which? Trusted Traders Consumer Posted on 15/07/2022 , work completed 02/05/2022
The trader replied (on 26/07/2022)
Hey there, Honest customer service is one of the many things we pride ourselves on and I'm so glad to hear that you were able to experience this yourself firsthand. I'm so happy to hear how well everything went on the day of installation but please don't hesitate to get back in touch if there's anything else we can do to help. Take care and have a lovely day! Liv Head of Culture
Endorsement Reference
Customer Service
Quality
Value
Old boiler packed in, removal of old boiler and installation of new one.
Which? Trusted Traders Consumer Posted on 15/07/2022 , work completed 23/05/2022
The trader replied (on 26/07/2022)
Hey there, Thank you so much for the 5-star feedback! It's great to hear how happy you were with out customer service, installation quality and value for money but please don't hesitate to get back in touch if there's anything else we can do to help. Kindest regards, Liv Head of Culture
Endorsement Reference
Customer Service
Quality
Value
Had a new Worcester boiler fitted, complete with flush and new thermostat cheaper than other companies were quoting for a cheaper brand of boiler. Communication was quick and easy and they turned up and done a clean job on my chosen date (2 days after initial quote request) All in, very good
Which? Trusted Traders Consumer Posted on 15/07/2022 , work completed 17/05/2022
The trader replied (on 26/07/2022)
Hey there, We're super proud of our fixed prices and customer service at Heatable so we really appreciate your feedback on our installation packages and communication throughout. Please don't hesitate to get back in touch if there's anything else we can do to help. Warm wishes, Liv Head of Culture
Easy process, quick install, 0% finance!
Customer Service
Quality
Value
Easy buying process with heatable, the main plus points were the value and the ability to pay at 0% over 2 years. Paid on the Saturday, installation completed on the Tuesday. The installers arrived on time, were polite and explained everything that would happen. The work was completed in about 7 hours and everything was left clean and tidy. Great process from start to finish. Would definitely recommend Heatable.
Customer in Northumberland Posted on 13/07/2022 , work completed 12/07/2022
The trader replied (on 26/07/2022)
Hi there, I'm so happy to hear that we were able to make the whole process so simple for you, get everything sorted super quickly and all with the added bonus of the 0% finance. It's great to hear that everything went so well with your engineer on the day but please don't hesitate to get back in touch if there's anything else we can do to help. Take care and have a lovely day! Liv Head of Culture
No hesitation in recommending Heatable!
Customer Service
Quality
Value
From start to finish Heatable were great! They helped with my choice of boiler and the order process was very easy. Our boiler had broken and they came and fitted the new one the very next day, even though it was a Saturday. Jay and his workmate were very good. They were polite and friendly and explained everything they needed to do and worked virtually non-stop all day to get the job done. Once finished they cleaned up and left everything in order. They then made sure we understood how to operate the boiler before leaving. We have been singing their praises to family and friends and would not hesitate to recommend Heatable to anyone looking for a new boiler. Their service and great prices are second to none. We received a call from Heatable on the Monday morning to check if everything had gone okay and to let us know that they would be dealing with the gas safety registration and the 10-year warranty registration which would then be forwarded to us. They also said to ring them if we had any concerns. All in all, I don't think you could ask for any better service.
Customer in Cumbria Posted on 11/07/2022 , work completed 09/07/2022
The trader replied (on 26/07/2022)
Hey there, Thank you so much for such an amazing review on our service, quick turnaround times and our engineers. Your installer, Jay has had so many brilliant 5-star reviews left for him that we're almost struggling to keep up! I've already passed your feedback on to our installation team and of course, Jay himself who was super grateful for the recognition. Please don't hesitate to get back in touch if there's anything else we can do to help. Kindest regards, Liv Head of Culture
Really does take all the stress away
Customer Service
Quality
Value
So I thought it all seemed too good to be true as the price was cheaper then anywhere else and they could install very quickly which made me nervous but turns out I had nothing to worry about! Service has been great throughout and really easy so takes all the stress away!
Customer in Hampshire Posted on 09/07/2022 , work completed 01/07/2022
The trader replied (on 26/07/2022)
Hey there, It's not every day you buy a boiler, let alone online so I'm really glad to hear that we were able to put your mind at ease and make the whole process so simple and seamless for you. The fact you've also saved some money from our fixed price quotes is just the icing on the cake! Warm wishes, Liv Head of Culture
combie boiler exchange
Customer Service
Quality
Value
I had a 9 year old combi boiler that kept breaking down so rather than paying for it being repaired again I got 2 local quotes, both quotes seemed overpriced, so I had a look on the internet and found Heatable and asked for a quote, the reply came back promptly and I signed up and the date was agreed to install a new Worcester bosch Greenstar 4000 combi boiler. The engineer came on the day and it was all done without any fuss, there were no hidden extras and I got everything it said in the quote. I highly recommend this company.
Customer in Redcar and Cleveland Posted on 05/07/2022 , work completed 01/07/2022
The trader replied (on 26/07/2022)
Hey there, Efficient, friendly and honest service is at the forefront of everything we do and I'm so glad to hear that you were able to experience this first hand, the cost saving is just the added bonus! It's great to hear that you're getting on well with your new Worcester Bosch 4000 Combi but please don't hesitate to get back in touch if there's anything else we can do to help. Take care and have a lovely day! Liv Head of Culture
Great experience
Customer Service
Quality
Value
We are in our mid seventies and our old gas back boiler was not broken but it was obsolete so we decided to look into having a combi boiler fitted. I found Heatable online and because I was so out of touch fired off a few questions and we received very helpful positive answers. Because of this I rang them and told them our situation, we live in a terraced house that does have a built out kitchen but of course, most of the space is taken up with units and cupboards, there is one space but I was worried our kitchen would look like an industrial unit. The guy at Heatable said we will put it in the airing cupboard, "it's in the middle of the house, no outside wall for the flue". No problem they said we will put the flue through the roof. I was amazed by this but carried on sending the photographs they requested and I received my fixed price quote which was inside my estimated budget, I was given a date and I paid the invoice. On installation day the engineer and an apprentice turned up on time did a quick recce and got stuck in. The job was completed the following day mid afternoon, the two guys were excellent they worked tidily, kept us informed of what they were up to and cleaned up after themselves. They removed the old back boiler and fire from the living room and the cistern from the airing cupboard to make way for the boiler. Because of our age, we were a little worried about such a major job, but Heatable and the engineer had everything under control. Can't praise them enough.
Customer in Blackburn with Darwen Posted on 05/07/2022 , work completed 23/06/2022
The trader replied (on 26/07/2022)
Hi there, Back boiler to combi conversions can certainly be complex and disruptive jobs at times but I'm so glad to hear that we were able to put your mind at ease about the whole process beforehand and that everything went so well during the installation too. Please don't hesitate to get back in touch if there's anything else either us or our engineers can do to help. Warm wishes, Liv Head of Culture