Heatable

Through the process of initially contacting Heatable, at all stages I have had good communications with the team at Heatable and then their selected partners for the actual installation and commissioning. I selected Heatable for a GivEnergy AIO with Gateway for my home. I already had Solar PV with its own inverter and a FiT meter and a Ohme ePod EV Charger which is integrated with Intelligent Octopus Go. The time taken by the DNO to approve the design and issue the G99 took only slightly less than stated, but during that wait, Heatable kept me informed. We exchanged information about my setup including photos and that made the whole process including the installation very smooth. Heatable answered my questions and the estimated time to install (half-a-day) was accurate.

Heatable was a quick and efficient way of arranging a boiler service for the time which suited me the engineer Callum called me giving an eta On arrival he was polite and respectful for our property Callum carried out the service efficiently and left the work area clean and tidy would highly recommend Heatable

From Sales team Scott who was so knowledgeable to Tom the installation/booking team they made it a seamless process. Most importantly the Engineer visit Dan who was so efficient in his work. I recently had a boiler installed by Dan, and the service was outstanding from start to finish. From the moment he arrived, Dan was professional, friendly, and clearly very experienced in his work. He took the time to understand my needs, explained everything in a clear and honest way. The installation was done efficiently, with real attention to detail, and Dan made sure everything was working perfectly before he left. He even tidied up so well you wouldn’t have known work had been done! The new boiler runs smoothly, quietly, and much more efficiently than the old one — a noticeable improvement already. I really appreciated Dan’s workmanship and the pride he takes in doing a job right. I’d highly recommend Dan to anyone looking for trustworthy, high-quality boiler fitting. Top-notch service all around!

after reading reviews and comparing products and prices we decided on heatable and placed an order a couple of months in advance with full payment, just before installation we notice heatable had reduced their price and contacted them and we received a no quibble refund for the difference, I also had a query about the boiler I had ordered which was explained without any jargon, the people at heatable were very polite and helpful. The day of installation went very smoothly as planned, the engineer {Simon} was very pleasant and respected my property, upon completion he explained the controls, and left everything clean and tidy. all in all we are very pleased and glad we choose heatable

We had a new Worcester Bosch 400 boiler fitted today and our overall experience was excellent, great service and the Gas fitter John was absolutely amazing 🤩 great overall experience and we would highly highly recommended using Heatable. Thanks for everything. 👏👏

New boiler fitted in different room to old one , stress free from start to finish , quality job , no mess and no stress would certainly use them again

Needed a replacement boiler urgently,Heatable was a company that caught my attention while searching the internet, offering a reasonably priced new boiler with no hidden costs plus quick installation. Engineer arrived on the day that I had asked for installation.He fully checked out my old system, then he asked if he could start the installation on the next day , so I send yes. The new boiler was delivered later that day. Aaron and his co worker arrived early the following day, they installed my new boiler in record time, they both did a brilliant job between them and left the area spotless after completing the job. Two great professionals well done guys. Id’e like to thank Heatable for making things happen so quickly. I would definitely recommend your company to anyone that needs a new boiler or a boiler service. Thanks again.

I was recommended Heatable by my brother, who had just had solar panels installed. A simple online questionnaire gave me an approximation, which, after a follow-up phone call, was reduced by £250. The price was agreed, and the installation 10 days later. Scaffolding was erected as planned, and 9 am next morning the installation team arrived. Everything was done with the utmost professionalism. Then we had a problem. The Tesla battery supplied was faulty, which in no way was Heatable to blame. Heatable obtained a new battery and arranged to return on my next available day, which was 5 days later. New battery fitted and everything is working far above my expectations. Since getting up and running, I have not used any electricity from the grid, and I am well pleased. I only have a small suitable roof for panels, so I could only fit 6, but they are working superbly. I would recommend Heatable to anybody without hesitation.

Great communication. Dan, who installed our boiler, was very professional, friendly, and did an excellent job. Very quick and easy from placing the order to installation. Excellent customer service.

I've had a nightmare experience with my Solar panel installation with Heatable. I ordered in February of this year, got the G99 approval in March, installation scheduled for early May. 29th July my solar installation is still not complete. The installers heatable used for my installation completely messed up the first attempt to install my panels. Smarter Utility. The first installation was a complete disaster. 24 panels with 64 slate fixings. The fixings were found by me not to have been fixed into the roof trusses and the rubber exterior covers on the brackets were also flapping up and down when windy. Smarter Utility had to come back and remove the full roof installation, fit 330 new slates where the 64 rail brackets were incorrectly placed with no fixings to the roof trusses. The brackets were screwed through flimsy sarking boards. The second attempt went as per the heatable YouTube video on the correct way to fit the bracket and rail system o. However I found that heatable had supplied me 2 different panels. I had ordered 24 450w Rea panels but found before 2nd installation that I had 4 450w panels and 20 440w panels. 40mm difference in length between the 2. The second install was done 4 weeks ago, but I'm still waiting on the bird mesh to be completed. I only got offered £250 compensation for the whole debacle. This equates to a measly 1.5% of the cost of my package. My experience with both Heatable and Smarter Utility has been very poor.