Very friendly people
Just had a new cobi boiler fitted and from start to finish I was very impressed, nothing was to much trouble, office staff who took my order and sent emails explaining everything that was going to happen on the day . Very impressed with fitter who was very polite and friendly and cleaned up before he left my house nothing was to much trouble and anything I asked he explained in terms that I could understand. Highly recommend heatable.
Customer in Hampshire
Posted on 25/03/2025
, work completed 25/03/2025
Recommended
New boiler
I was surprised how quickly they installed my new boiler, the fitters very tidy and explained everything that was happening. I would certainly recommend them
Customer in Greater London
Posted on 25/03/2025
, work completed 18/03/2025
Recommended
Helpful and prompt service
I contacted Heatable for a new Combi boiler installation. I was able to book the installation 2 days later. Mark from MMK Gas arrived on time and was very friendly and helpful. He left my kitchen neat and tidy once he had finished. I wouldn't hesitate to recommend him to any one who needs a boiler installation or service.
Customer in West Midlands
Posted on 24/03/2025
, work completed 24/03/2025
Recommended
Speedy and efficient service, great staff. Did exactly what they promised they could and would.
I have never used any service like Heatable's before but I can say I would absolutely recommend them having just had a combi boiler replaced yesterday using their service and installers. It was under 48 hours from ordering to completed installation. They made the whole boiler replacement experiance simple, the website is modern and easy to use and the ability to add extras etc is welcome as I needed some TRVs also. I also like their video content and reviews, really helpful. The speed at which they can work from ordering on the website to install itself is surprising and almost everything went flawlessly. Only one non critical part (a frame) didn't arrive on time but our installer worked around the issue to get the boiler installed on time. On the point of the installers they use we had Tommy our local Heatable installer and can I say he was EXCELLENT and an absolute credit to their company. An experienced professional who kept us updated from the evening before and on the day throughout the install, we were definately in safe hands. When there was one small issue with a part that hadn't arrived on time he worked around the issue without fuss nor panic and got everything done to his very high standards. Can I also send a shout out to Sophie on the web chat who helped me out during the booking, fast and efficient reply and service! 10/10 will use Heatable again and I would recommend them, you are in safe hands.
Customer in Essex
Posted on 21/03/2025
, work completed 20/03/2025
Recommended
Top quality service
The guys were professional clean and polite. Tidied up some really old, really rough pipe work. And even though the boiler arrived late, they stayed late to make sure we didn't go without hot water/heating overnight. Couldn't recommend more
Customer in Oxfordshire
Posted on 21/03/2025
, work completed 19/03/2025
Recommended
Couldn't be happier with my solar installation
Perfect job in all respects, from initial contact and survey through to installation and subsequent support. That was for 16 solar panels and a Tesla Powerwall 3 battery. Everything was done on time and very efficiently, with the sort of people we were happy to have around the house and garden. Even subcontractors such as the scaffolder were very well chosen. I wouldn't hesitate to choose Heatable again.
Customer in West Sussex
Posted on 14/03/2025
, work completed 10/03/2025
Recommended
All ok
Heatable quoted for new boiler and installation along with new controls. All went as well as could be hoped. Small issue with hive but now resolved. Price excellent. Highly recommend.
Customer in West Midlands
Posted on 13/03/2025
, work completed 11/03/2025
Recommended
Fast, efficient service
New boiler installed in half a day. Together with Hive. Engineer had a few issues with existing pump and hive connectivity which he took responsibility to sort out. Heating back on and delighted to be in a warm house again! Overall an excellent job. Great communication from their office staff too, Gabby was very helpful and patient.
Customer in Central Bedfordshire
Posted on 13/03/2025
, work completed 13/03/2025
Recommended
Top Notch
This is our second time to use Heatable. From initial contact to completion of work, all excellent. Heatable phone conversations and emails were clear, concise and helpful. The two engineers who came out completed the installation same day. They work hard, swiftly, tidly and answered all questions. Fabulous!
Customer in Hertfordshire
Posted on 13/03/2025
, work completed 12/03/2025
Recommended
Replacement Upgrade Worcester Boiler 4000
Had a replacement upgraded boiler the Worcester 4000. We booked it up online after some research. Just a few days after booking Richard our plumber turned up on time. A polite young man with noticeable vast experience. So quick removing old unit got the waste took away. Then got stuck into the fitting after boiler being delivered. Lovely neat pipework and fitted into a small space with flu going out of property all to legal requirements. Fitted all the accessories in the kit magnetic filter. Flushing system. The carbon monoxide detector. And temperature thermostat in hallway. Cleaned up after him showed me how it works and what I needed to know. And thermostat settings. Couldn't believe how quick it was installed. Highly recommend. Finally registered the boiler for warranty. And we signed all necessary paperwork on his PDA. Wonderful job Thanks for a professional corgi registered plumber and Heatable. Hopefully the aftercare is of high standard also. Many Thanks. Robert (homeowner). Retired.
Customer in Swindon
Posted on 12/03/2025
, work completed 12/03/2025
Recommended
Owner
Great company always answers phone so great comms Work carried out very professional and area all tidied up after install Would highly recommend
Customer in Warwickshire
Posted on 12/03/2025
, work completed 11/03/2025
Recommended
Heatable a 5 star rating
The n2m process from ordering to installing a gas boiler via heatable was five star also the install team were very professional tidy and explained all the difference processes and procedures well done all
Customer in Suffolk
Posted on 06/03/2025
, work completed 06/03/2025
Recommended
Fantastic experience
I had so much trouble with my old boiler so decided to get a new one. Didn’t know a decent boiler engineer in my area so turned to the internet. Wow didn’t realise how many companies there was selling boiler packages, so turned to trustpilot ratings as I have done many times before, and found Heatable who was also backed by Which. The process was so easy with all the information you needed to pick the right boiler for you property and at a all in fitted price. Booked for a day I was free, got an email the day before stating who the engineer was and what time he would be there. The boiler was delivered that morning to my house, Kane the boiler engineer turned up with his brother and started to remove the old unit, all in all, dust sheeted/boiler out/new boiler in minimal fuss up and running in less than a day. Went through all the boiler controls and paper work, tidied and cleaned. Job done, fantastic service and would recommend to anyone, well done Heatable.
Customer in Hertfordshire
Posted on 05/03/2025
, work completed 03/03/2025
Recommended
Quality Service
Heatable planned a perfect solution to meet my needs and then tailored it to fit the restrictions that were applied to get G99 approval. I was kept informed all the way through and when the were required they were made to minimise the impact to my desires. Not the cheapest, but I felt that it was good value for a fantastic solution. An extremely professional and customer focussed service and I would highly recommend them.
Customer in Dundee City Council
Posted on 04/03/2025
, work completed 21/02/2025
Recommended
Fantastic !!
This company is fantastic ! I put a few errors about my boiler and they spotted it straight away and sorted it . The plumber came out dead on time of day and was fully trustworthy to leave . Will was a very hard worker and went above and beyond ! He even put the airing cupboard shelf back in a different place ! We are lpg gas so it’s hard to find plumbers who are registered! I will definitely use this company again ! Thank you !
Customer in Lincolnshire
Posted on 01/03/2025
, work completed 27/02/2025
Recommended
Great communication and Installation
Very Happy with Boiler and the installation. The engineers were great, they talked me through all the steps and explained exactly what they needed to do. Before the installation, I asked Heatable a few questions and they answered straight away on the online chat and email. I was impressed on how easy it was to arrange online and was installed within 2 days. Also one of the engineers offered us a heater when we had no hot water. Thanks Heatable! Would definitely recommend this company!
Customer in Worcestershire
Posted on 01/03/2025
, work completed 28/02/2025
Recommended
Boiler install - Vaillant
The heatable web site gave a very comprehensive quote of what was suitable for our home. We compared the recommendations and quotes with those of British Gas who did a visit and Heatable’s prices were hundreds less plus the boiler was warranted for not 5 years as quoted by BG but 10 years. We also had the option to spread the cost via interest free payments due 2 years which was also very easily arranged. I decided to strike while the iron was hot, so seeing that a possible install date was the next day we went ahead and booked. In less than 24 hours our boiler has been replaced. Kane and his team worked hard and completed the install before 4 pm in the afternoon. A steaming bath was had shortly after they left and the house is toasty. Incredibly quick turnaround with care and attention to detail. Very pleased and would absolutely recommend to anyone, for cost effectiveness and customer service.
Customer in Kent
Posted on 28/02/2025
, work completed 28/02/2025
Recommended
Solar and battery install
Heatable walked me through the installation process. The installation was carried out on time and all involved were great (really polite and great work ethic). The MCS and DNO approval documents were emailed the day the job was completed. I am really happy with the service received from Heatable and would recommend them to anyone considering solar install
Customer in North Ayrshire Council
Posted on 28/02/2025
, work completed 24/02/2025
Recommended
New boiler install
New boiler installed today, ordered yesterday and all at a competitive price. Personable and professional fitter called Jordan Would recommend and use again
Customer in West Midlands
Posted on 27/02/2025
, work completed 27/02/2025
Recommended
Great job
Shaun was great, nice bloke, arrived on time, did a good job fitting the boiler and explained how to use it really well at the end
Customer in West Yorkshire
Posted on 27/02/2025
, work completed 27/02/2025
Recommended
Annual boiler service. Boiler installed by Heatable 1 year ago
Superb service and customer care. Great value for money. No hidden extras. Great finance arrangements offered. Would recommend the company to anyone.
Customer in Hampshire
Posted on 26/02/2025
, work completed 26/02/2025
Recommended
Boiler replacement
Our boiler decided enough was enough and being in the month of February it was urgent it was replaced. I found Heatable online, the website was informative and a call to the office enabled me to talk through my options and order a new boiler to be fitted 2 days later. Also, an offer of 4 years interest-free credit and a 12 year warranty on the new boiler were offered in the deal. The boiler was delivered early on fitting day and Iso the plumber was soon removing the old boiler and installing the new one. He was a joy to have in the house, thorough with his work and great to chat with. He made sure everything was in place and we were happy with the new system and how to set the heating modes. All around a great service and I would not hesitate to recommend Heatable for your new boiler replacement...
Customer in Greater London
Posted on 26/02/2025
, work completed 20/02/2025
Recommended
Excellent service and value
So glad we decided to use Heatable to replace our boiler. The online survey and ordering process was straightforward. The boiler and materials required were delivered on the morning of the installation. The engineer arrived the same morning and carried out an assessment of the property. He advised that the boiler would not have been suitable for our home. He liaised with Heatable to rearrange the installation and adjust the order, etc. The whole process was efficient with excellent value for money. Would definitely recommend Heatable for outstanding service.
Customer in Nottinghamshire
Posted on 25/02/2025
, work completed 19/02/2025
Recommended
Excellent customer service from start to finish.
Contacted Heatable back in October to enquire about a Tesla Powerwall 3 battery. The renewables team were very knowledgeable and were able to answer all my questions. After placing my order they kept me informed of progress with the required G99 application and once it had been received they were able to schedule the installation in a reasonable timeframe. There was a hiccup on the week of the planned install with their sub-contractor letting us down with just 3 days notice, despite the job being planned several weeks in advance. Heatable were brilliant and managed to find a different installer who stepped in at short notice and did the work on the Saturday as originally planned. It took him longer than expected so he returned on Sunday to finish the job off. On the Sunday we noticed that the Gateway unit door was not sealing correctly and as it is located outside it needed sorting. The installer said he would contact Heatable the next day and sort out a replacement. He then called to say he would return the following weekend with a replacement. A few days later I noticed that the PW3 was not working as expected, so I contacted the installer. Even though the replacement Gateway door was delayed, he still came on the following Sunday and made some adjustments to the system to get it working correctly. He has promised to swap over the Gateway door as soon as it arrives. I would have no hesitation recommending Heatable to anyone looking at battery storage systems.
Customer in North Yorkshire
Posted on 23/02/2025
, work completed 23/02/2025
Recommended
Excellent service and price
Heatable were very helpful with answering all my pre-order questions and offering advice. Booked my boiler install Thursday dinner and the boiler was fitted the next day. The ordering process was straightforward with a very competitive price. Install occurred at the time stated and the engineer was efficient and finished in good time.
Customer in Nottinghamshire
Posted on 22/02/2025
, work completed 21/02/2025
Recommended