Endorsed by Which?

Heatable

4.9

367 Reviews

Opening Hours
Today - 08:00–16:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–17:00
  • Saturday 08:00–16:00
  • Sunday - Closed

About

Heatable are changing the way homeowners replace their boiler, and start their renewable journey with solar and battery storage solutions.

No more salesmen, no more surprises.

Get instant, fixed online prices for high efficiency boiler installations and world-class Solar PV and battery solutions - and have them fitted, fast.

Heatable are proudly Which? Accredited for our high standards held across heating and renewable installations. We deal exclusively with industry leading products through partnerships with the likes of Tesla, REA, Octopus, Worcester-Bosch and more.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Automated Heating
  • Renewable energy

    • Battery storage
    • Solar panels
  • Air conditioning contractors

    • Air Conditioning
  • Electric Vehicles

    • Electric Vehicle Charging Points

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
367 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Very friendly people
Customer Service
Quality
Value
Just had a new cobi boiler fitted and from start to finish I was very impressed, nothing was to much trouble, office staff who took my order and sent emails explaining everything that was going to happen on the day . Very impressed with fitter who was very polite and friendly and cleaned up before he left my house nothing was to much trouble and anything I asked he explained in terms that I could understand. Highly recommend heatable.
Customer in Hampshire Posted on 25/03/2025 , work completed 25/03/2025
The trader replied (on 19/06/2025)
Good Afternoon, Thank you for leaving this lovely review, they mean the world to us! Heatable strive to provide a great service from start to finish and it's wonderful to see that you found this to be the case. From the communication with office staff to your polite and friendly engineer providing a nothing was too much service!
New boiler
Customer Service
Quality
Value
I was surprised how quickly they installed my new boiler, the fitters very tidy and explained everything that was happening. I would certainly recommend them
Customer in Greater London Posted on 25/03/2025 , work completed 18/03/2025
The trader replied (on 19/06/2025)
Good Afternoon, Thank you for leaving this short but sweet review, we love reading them! High quality installations, fitted fast is what Heatable is all about, I'm pleased that you have had such a positive experience with us.
Helpful and prompt service
Customer Service
Quality
Value
I contacted Heatable for a new Combi boiler installation. I was able to book the installation 2 days later. Mark from MMK Gas arrived on time and was very friendly and helpful. He left my kitchen neat and tidy once he had finished. I wouldn't hesitate to recommend him to any one who needs a boiler installation or service.
Customer in West Midlands Posted on 24/03/2025 , work completed 24/03/2025
The trader replied (on 19/06/2025)
Good Afternoon, thank you for this lovely recommendation and review for both Mark and Heatable. It means the world to us that you are happy with the installation and service you received! I'll make sure Mark gets to see the lovely comments too.
Speedy and efficient service, great staff. Did exactly what they promised they could and would.
Customer Service
Quality
Value
I have never used any service like Heatable's before but I can say I would absolutely recommend them having just had a combi boiler replaced yesterday using their service and installers. It was under 48 hours from ordering to completed installation. They made the whole boiler replacement experiance simple, the website is modern and easy to use and the ability to add extras etc is welcome as I needed some TRVs also. I also like their video content and reviews, really helpful. The speed at which they can work from ordering on the website to install itself is surprising and almost everything went flawlessly. Only one non critical part (a frame) didn't arrive on time but our installer worked around the issue to get the boiler installed on time. On the point of the installers they use we had Tommy our local Heatable installer and can I say he was EXCELLENT and an absolute credit to their company. An experienced professional who kept us updated from the evening before and on the day throughout the install, we were definately in safe hands. When there was one small issue with a part that hadn't arrived on time he worked around the issue without fuss nor panic and got everything done to his very high standards. Can I also send a shout out to Sophie on the web chat who helped me out during the booking, fast and efficient reply and service! 10/10 will use Heatable again and I would recommend them, you are in safe hands.
Customer in Essex Posted on 21/03/2025 , work completed 20/03/2025
The trader replied (on 19/06/2025)
Good Afternoon! Consider my socks blown off with this review. I might just have to print it out and put it on the wall. You had Tommy as your engineer? Lucky you! He is absolutely brilliant, a true Heatable gem. I'm not surprised he managed to complete your installation to the highest quality. We have passed over the lovely comment to our customer service super star Sophie too! Honestly, no one moves as fast as she does when it comes to replying on the webchat. I've only ever seen her in blurs. Thank you for choosing us and recommending us, it means the world.
Top quality service
Customer Service
Quality
Value
The guys were professional clean and polite. Tidied up some really old, really rough pipe work. And even though the boiler arrived late, they stayed late to make sure we didn't go without hot water/heating overnight. Couldn't recommend more
Customer in Oxfordshire Posted on 21/03/2025 , work completed 19/03/2025
The trader replied (on 19/06/2025)
Good Afternoon, thank you for this lovely review! Our engineers will always try their absolute best to leave the hot water on over night during longer installations, no one wants to be without it. I'm glad they were able to do this for you.
Couldn't be happier with my solar installation
Customer Service
Quality
Value
Perfect job in all respects, from initial contact and survey through to installation and subsequent support. That was for 16 solar panels and a Tesla Powerwall 3 battery. Everything was done on time and very efficiently, with the sort of people we were happy to have around the house and garden. Even subcontractors such as the scaffolder were very well chosen. I wouldn't hesitate to choose Heatable again.
Customer in West Sussex Posted on 14/03/2025 , work completed 10/03/2025
The trader replied (on 19/06/2025)
Good Afternoon, thank you for this kind review and recommendation! It means a lot to see what a positive experience you had with our solar & battery installation. If they aren't the best we won't work with them, we always want to provide the highest of quality for any installation we provide.
All ok
Customer Service
Quality
Value
Heatable quoted for new boiler and installation along with new controls. All went as well as could be hoped. Small issue with hive but now resolved. Price excellent. Highly recommend.
Customer in West Midlands Posted on 13/03/2025 , work completed 11/03/2025
The trader replied (on 19/06/2025)
Good Afternoon, I'm thrilled to see everything went well and despite a small hiccup with the Hive everything was solved quickly! We really do appreciate you taking the time to leave us this review and recommendation, thank you.
Fast, efficient service
Customer Service
Quality
Value
New boiler installed in half a day. Together with Hive. Engineer had a few issues with existing pump and hive connectivity which he took responsibility to sort out. Heating back on and delighted to be in a warm house again! Overall an excellent job. Great communication from their office staff too, Gabby was very helpful and patient.
Customer in Central Bedfordshire Posted on 13/03/2025 , work completed 13/03/2025
The trader replied (on 19/06/2025)
Good Afternoon, thank you for your lovely review, I'm so happy to see you had a positive experience with your engineer and our in-house staff. Sounds like despite some issues on the day everything was resolved and now you're up and running, we love to see it!
Top Notch
Customer Service
Quality
Value
This is our second time to use Heatable. From initial contact to completion of work, all excellent. Heatable phone conversations and emails were clear, concise and helpful. The two engineers who came out completed the installation same day. They work hard, swiftly, tidly and answered all questions. Fabulous!
Customer in Hertfordshire Posted on 13/03/2025 , work completed 12/03/2025
The trader replied (on 19/06/2025)
Good Afternoon, I'm thrilled you were so impressed you didn't just use us once but twice! What an honour, thank you so much! It sounds like this installation went perfectly which is brilliant to see, maybe one day we can help with your third. Thank you again for choosing us!
Replacement Upgrade Worcester Boiler 4000
Customer Service
Quality
Value
Had a replacement upgraded boiler the Worcester 4000. We booked it up online after some research. Just a few days after booking Richard our plumber turned up on time. A polite young man with noticeable vast experience. So quick removing old unit got the waste took away. Then got stuck into the fitting after boiler being delivered. Lovely neat pipework and fitted into a small space with flu going out of property all to legal requirements. Fitted all the accessories in the kit magnetic filter. Flushing system. The carbon monoxide detector. And temperature thermostat in hallway. Cleaned up after him showed me how it works and what I needed to know. And thermostat settings. Couldn't believe how quick it was installed. Highly recommend. Finally registered the boiler for warranty. And we signed all necessary paperwork on his PDA. Wonderful job Thanks for a professional corgi registered plumber and Heatable. Hopefully the aftercare is of high standard also. Many Thanks. Robert (homeowner). Retired.
Customer in Swindon Posted on 12/03/2025 , work completed 12/03/2025
The trader replied (on 19/06/2025)
Good Afternoon, Thank you for taking the time to leave this detailed review, we really appreciate it! It's great to read that you have had such a positive experience with Heatable and your engineer, Rich. We are very lucky to have him on our network as he's a great guy as well as a fantastic engineer, we will be sure to pass on your feedback to him!
Owner
Customer Service
Quality
Value
Great company always answers phone so great comms Work carried out very professional and area all tidied up after install Would highly recommend
Customer in Warwickshire Posted on 12/03/2025 , work completed 11/03/2025
The trader replied (on 19/06/2025)
Good Afternoon, Thank you for this short but sweet review, we love reading them. It's wonderful to read that you have had a great experience with Heatable and we were available to help when needed. Thank you for trusting us and enjoy your new boiler
Heatable a 5 star rating
Customer Service
Quality
Value
The n2m process from ordering to installing a gas boiler via heatable was five star also the install team were very professional tidy and explained all the difference processes and procedures well done all
Customer in Suffolk Posted on 06/03/2025 , work completed 06/03/2025
The trader replied (on 19/06/2025)
Good Afternoon, thank you for the kind review, I'm glad we were able to wow you with a professional installation and a smooth process from start to finish!
Fantastic experience
Customer Service
Quality
Value
I had so much trouble with my old boiler so decided to get a new one. Didn’t know a decent boiler engineer in my area so turned to the internet. Wow didn’t realise how many companies there was selling boiler packages, so turned to trustpilot ratings as I have done many times before, and found Heatable who was also backed by Which. The process was so easy with all the information you needed to pick the right boiler for you property and at a all in fitted price. Booked for a day I was free, got an email the day before stating who the engineer was and what time he would be there. The boiler was delivered that morning to my house, Kane the boiler engineer turned up with his brother and started to remove the old unit, all in all, dust sheeted/boiler out/new boiler in minimal fuss up and running in less than a day. Went through all the boiler controls and paper work, tidied and cleaned. Job done, fantastic service and would recommend to anyone, well done Heatable.
Customer in Hertfordshire Posted on 05/03/2025 , work completed 03/03/2025
The trader replied (on 19/06/2025)
Good Afternoon, thank you for this wonderful review and for leaving us your recommendation, you have truly made our day! It isn't often you have to do work on your boiler so it can be difficult when the day comes to find a suitable engineer. I'm glad your searching helped us cross paths and we were able to help you get booked in for a price that suited you! I'll make sure Kane also gets the lovely feedback too, I'm sure he will appreciate it.
Quality Service
Customer Service
Quality
Value
Heatable planned a perfect solution to meet my needs and then tailored it to fit the restrictions that were applied to get G99 approval. I was kept informed all the way through and when the were required they were made to minimise the impact to my desires. Not the cheapest, but I felt that it was good value for a fantastic solution. An extremely professional and customer focussed service and I would highly recommend them.
Customer in Dundee City Council Posted on 04/03/2025 , work completed 21/02/2025
The trader replied (on 19/06/2025)
Good Morning, I'm glad to hear you had such a positive experience and found that the value was worth it for the service and solution you received. Thank you for recommending and choosing us! It means the world.
Fantastic !!
Customer Service
Quality
Value
This company is fantastic ! I put a few errors about my boiler and they spotted it straight away and sorted it . The plumber came out dead on time of day and was fully trustworthy to leave . Will was a very hard worker and went above and beyond ! He even put the airing cupboard shelf back in a different place ! We are lpg gas so it’s hard to find plumbers who are registered! I will definitely use this company again ! Thank you !
Customer in Lincolnshire Posted on 01/03/2025 , work completed 27/02/2025
The trader replied (on 19/06/2025)
Good Morning, no you are fantastic! Thank you for choosing us for your boiler installation it really means a lot. I'll make sure your kind words are passed over to Will, he is a lovely engineer and deserves the praise. We love being able to offer both gas & LPG installations, we know it can be tough finding engineers who are able to work on LPG. Best Wishes
Great communication and Installation
Customer Service
Quality
Value
Very Happy with Boiler and the installation. The engineers were great, they talked me through all the steps and explained exactly what they needed to do. Before the installation, I asked Heatable a few questions and they answered straight away on the online chat and email. I was impressed on how easy it was to arrange online and was installed within 2 days. Also one of the engineers offered us a heater when we had no hot water. Thanks Heatable! Would definitely recommend this company!
Customer in Worcestershire Posted on 01/03/2025 , work completed 28/02/2025
The trader replied (on 19/06/2025)
Good Morning, thank you for this lovely review! Sounds like everything went well from start to finish and with an installation within 48 hours from booking? I can't blame you for being impressed! Thank you for the recommendation, you have made our day!
Boiler install - Vaillant
Customer Service
Quality
Value
The heatable web site gave a very comprehensive quote of what was suitable for our home. We compared the recommendations and quotes with those of British Gas who did a visit and Heatable’s prices were hundreds less plus the boiler was warranted for not 5 years as quoted by BG but 10 years. We also had the option to spread the cost via interest free payments due 2 years which was also very easily arranged. I decided to strike while the iron was hot, so seeing that a possible install date was the next day we went ahead and booked. In less than 24 hours our boiler has been replaced. Kane and his team worked hard and completed the install before 4 pm in the afternoon. A steaming bath was had shortly after they left and the house is toasty. Incredibly quick turnaround with care and attention to detail. Very pleased and would absolutely recommend to anyone, for cost effectiveness and customer service.
Customer in Kent Posted on 28/02/2025 , work completed 28/02/2025
The trader replied (on 19/06/2025)
Good Morning, Thank you for the lovely review, it means the world to us! Nothing better than spreading the cost on a 0% APR finance and snagging a next day installation to! It feels like a dream being able to book in and have the boiler up and running within 24 hours but with Heatable it is a reality.
Solar and battery install
Customer Service
Quality
Value
Heatable walked me through the installation process. The installation was carried out on time and all involved were great (really polite and great work ethic). The MCS and DNO approval documents were emailed the day the job was completed. I am really happy with the service received from Heatable and would recommend them to anyone considering solar install
Customer in North Ayrshire Council Posted on 28/02/2025 , work completed 24/02/2025
The trader replied (on 12/06/2025)
Good Afternoon, Thank you for the kind review, I'm thrilled to see that you had a positive experience during your solar installation, it means a lot that you took the time to leave us this review so we can see how well your installation process went.
New boiler install
Customer Service
Quality
Value
New boiler installed today, ordered yesterday and all at a competitive price. Personable and professional fitter called Jordan Would recommend and use again
Customer in West Midlands Posted on 27/02/2025 , work completed 27/02/2025
The trader replied (on 12/06/2025)
Good Afternoon, Thank you for your kind review, I'm so happy to see what a positive experience you had with Heatable and the lovely words for Jordan, he is a great engineer and really deserves the praise.
Great job
Customer Service
Quality
Value
Shaun was great, nice bloke, arrived on time, did a good job fitting the boiler and explained how to use it really well at the end
Customer in West Yorkshire Posted on 27/02/2025 , work completed 27/02/2025
The trader replied (on 12/06/2025)
Good Afternoon, Thank you for this kind review and for leaving us this lovely feedback for Shaun, I'll make sure he gets to see it. He really is one of the best!
Annual boiler service. Boiler installed by Heatable 1 year ago
Customer Service
Quality
Value
Superb service and customer care. Great value for money. No hidden extras. Great finance arrangements offered. Would recommend the company to anyone.
Customer in Hampshire Posted on 26/02/2025 , work completed 26/02/2025
The trader replied (on 12/06/2025)
Good Afternoon, Thank you for the lovely review, I'm thrilled you found the value for money was great! When it comes to installations we always want to be as transparent as possible, when we say no hidden extras we mean it!
Boiler replacement
Customer Service
Quality
Value
Our boiler decided enough was enough and being in the month of February it was urgent it was replaced. I found Heatable online, the website was informative and a call to the office enabled me to talk through my options and order a new boiler to be fitted 2 days later. Also, an offer of 4 years interest-free credit and a 12 year warranty on the new boiler were offered in the deal. The boiler was delivered early on fitting day and Iso the plumber was soon removing the old boiler and installing the new one. He was a joy to have in the house, thorough with his work and great to chat with. He made sure everything was in place and we were happy with the new system and how to set the heating modes. All around a great service and I would not hesitate to recommend Heatable for your new boiler replacement...
Customer in Greater London Posted on 26/02/2025 , work completed 20/02/2025
The trader replied (on 12/06/2025)
Good Afternoon, Thank you for the lovely review. Glad to hear you were able to get a quick installation! We know the feeling when your boiler breaks suddenly so we love to offer those quick installation dates. Sounds like you were able to get a great deal on your boiler with 4 years 0% APR finance plus cover on the boiler for 12 years, sounds lie a dream. I really appreciate that you would recommend us to others!
Excellent service and value
Customer Service
Quality
Value
So glad we decided to use Heatable to replace our boiler. The online survey and ordering process was straightforward. The boiler and materials required were delivered on the morning of the installation. The engineer arrived the same morning and carried out an assessment of the property. He advised that the boiler would not have been suitable for our home. He liaised with Heatable to rearrange the installation and adjust the order, etc. The whole process was efficient with excellent value for money. Would definitely recommend Heatable for outstanding service.
Customer in Nottinghamshire Posted on 25/02/2025 , work completed 19/02/2025
The trader replied (on 12/06/2025)
Good Afternoon, Thank you for the lovely review, I'm thrilled we impressed enough to earn a recommendation! It sounds like your experience with Heatable was perfect from start to finish, I'm so happy we were able to help.
Excellent customer service from start to finish.
Customer Service
Quality
Value
Contacted Heatable back in October to enquire about a Tesla Powerwall 3 battery. The renewables team were very knowledgeable and were able to answer all my questions. After placing my order they kept me informed of progress with the required G99 application and once it had been received they were able to schedule the installation in a reasonable timeframe. There was a hiccup on the week of the planned install with their sub-contractor letting us down with just 3 days notice, despite the job being planned several weeks in advance. Heatable were brilliant and managed to find a different installer who stepped in at short notice and did the work on the Saturday as originally planned. It took him longer than expected so he returned on Sunday to finish the job off. On the Sunday we noticed that the Gateway unit door was not sealing correctly and as it is located outside it needed sorting. The installer said he would contact Heatable the next day and sort out a replacement. He then called to say he would return the following weekend with a replacement. A few days later I noticed that the PW3 was not working as expected, so I contacted the installer. Even though the replacement Gateway door was delayed, he still came on the following Sunday and made some adjustments to the system to get it working correctly. He has promised to swap over the Gateway door as soon as it arrives. I would have no hesitation recommending Heatable to anyone looking at battery storage systems.
Customer in North Yorkshire Posted on 23/02/2025 , work completed 23/02/2025
The trader replied (on 12/06/2025)
Good Afternoon, Thank you for this wonderful and detailed review regarding our battery department. We really appreciate you taking the time to tell us all about the experience from start to finish. It really has made our day to see the impact we had and we appreciate you choosing us.
Excellent service and price
Customer Service
Quality
Value
Heatable were very helpful with answering all my pre-order questions and offering advice. Booked my boiler install Thursday dinner and the boiler was fitted the next day. The ordering process was straightforward with a very competitive price. Install occurred at the time stated and the engineer was efficient and finished in good time.
Customer in Nottinghamshire Posted on 22/02/2025 , work completed 21/02/2025
The trader replied (on 12/06/2025)
Good Afternoon, Thank you for the lovely review, I'm so happy you found the team helpful and had all the assistance you needed from start to finish. Top that with a great price and efficient engineer and I think we are onto a winner!