Credit where credit is due
A seamless experience in my solar installation with Heatable from start to finish. They answered all my questions and got back to me quickly to all emails. Was a little worried that they contract the installation out but I needn’t of worried as the installers (J.D Allen) were also spot on and also deserve a mention, as were the scaffolders who had a tricky job. So refreshing to see a company that takes customer service seriously. Thanks, I’m really pleased with my solar installation.
Customer in Greater London
Posted on 11/07/2025
, work completed 05/07/2025
Recommended
Great job
The whole process was great from start to finish... Well organised...kept me informed and the engineer was amazing..... well done Heatable
Customer in Lancashire
Posted on 10/07/2025
, work completed 10/07/2025
Recommended
Great guys
Steve & Chris were fabulous, following what could have been a very tricky job Steve and Chris found a solution and got straight to work , started early and finished late the first day , completely finished on the second day, extremely respectful and very tidy. Thank you both we know you went above and beyond for us and we really appreciated it. Thanks
Customer in Hartlepool
Posted on 09/07/2025
, work completed 09/07/2025
Recommended
Boiler replacement
After our boiler broke down the previous week, I shopped around before discovering Heatable. Not only was the quote the cheapest, it also offered more for your money than British Gas – included full system flush; magnetic filter; carbon monoxide alarm; 10 year guarantee – all extras with British Gas. Lead time for supply and installation was amazing – next day! Our installer, Sandeep Singh was friendly, courteous, extremely tidy and quick. I wouldn't hesitate to recommend Heatable to anyone needing a new boiler. Well done!
Customer in Greater London
Posted on 09/07/2025
, work completed 08/07/2025
Recommended
Great service from Heatable
I found Heatable to offer a great service and would not hesitate to recommend.... From a price that I could not find cheaper to excellent customer service, the gent who fitted the new boiler was friendly and courteous, and turned up on time, he talked us through the new boiler controls with the Hive app. Very happy to recommend Heatable, how companies should work.
Customer in North East Lincolnshire
Posted on 06/07/2025
, work completed 02/07/2025
Recommended
Excellent price, product and service.
I was looking to install a new boiler. Eon with boxt was coming in considerably cheaper than British Gas. Looked into prices on Heatable for the exact same product (WB greenstar 4000 30kw). Rob in customer service was brilliant. Offered to price match the eon/boxt prices. And we chose Heatable as they were local to us. The online system was very easy to navigate, and everything up to picking what day you want the engineer to come out was faultless. There was a good selection of dates available; we could have had the next day, but had commitments, meaning we were only available at the end of the week. We received frequent contact about who our engineer was, what time to expect and what to prepare. Our engineer, Daniel Pratt was outstanding. I had contacted the previous evening to confirm that my out-of-hours communication reply was on time. He was exceptionally professional, looked after and treated the property with utmost respect. He was super conscientious as I had just walked in from a night shift, whilst my other half was around, if there were any issues. Did a really nice, outstanding job on taking our existing boiler out and replacing it with the new. Exceptional job done, especially considering it was a tight space. Then went on to explain everything and cleaned up really well afterwards. Would not hesitate to recommend Heatable and Dan the engineer. Well done!
Customer in Merseyside
Posted on 04/07/2025
, work completed 04/07/2025
Recommended
Superb
I cannot praise this company too highly. Their quote for a new installed Worcester Bosch Greenstar 4000 was considerably less than other companies' quotes; the speed with which they arranged for replacement of the old boiler and installation to be carried out was mere days; their communication was excellent (almost to the point of being irritating!) and Dave, who carried out the work was polite, very considerate, got on with the work with no fuss, and answered questions helpfully and understandingly. Of course, the proof of how effective the newly installed boiler will be remains to be seen, but I am assured that, if there are issues, they will be dealt with quickly and unfailingly by the company.
Customer in West Sussex
Posted on 30/06/2025
, work completed 28/06/2025
Recommended
Satisfied customer
Great service from start to finish. Best service in-house from any services ever received. Engineer Tony is outstanding
Customer in Portsmouth
Posted on 27/06/2025
, work completed 26/06/2025
Recommended
New Worcester Boiler
I had a new Worcester Bosch combi boiler completely installed on Thursday 26th June 2025. It's absolutely fantastic! The engineer was very professional, friendly, great at asking if it's okay to do these adjustments and so forth. I cannot explain how impressed I am with the quality of the work and service delivered in the last two days. Very, very impressed indeed! I'd highly recommend Heatable to everyone! Fantastic job and very happy with it all! Thank you once again! 😁👍🏻
Customer in Cornwall
Posted on 27/06/2025
, work completed 26/06/2025
Recommended
Great Service
I had an old gas boiler removed and new combi boiler fitted. I was kept informed all along, the local engineer used was excellent and very thorough
Customer in Leicestershire
Posted on 26/06/2025
, work completed 13/06/2025
Recommended
Great from start to finish
Looked online for boiler providers after crazy quote from British Gas. Heatable were great from start to finish big shout out to Scott who put up with all my questions and provided a very competitive quote, once ordered boiler was fitted next day and the fitters were brilliant. Thanks Heatable
Customer in Cheshire West and Chester
Posted on 25/06/2025
, work completed 24/06/2025
Recommended
Heatable great from start to finish
The service we had from Heatable and associated contractors was brilliant. The initial design consultant was incredibly good at answering all questions and guiding the design process to get the best results for my objectives. The installer, Ben at EVC, handled the install professionally with great communication at every stage and with the help of the roofing team completed the job in a day. Everything was thoroughly explained and installer's handover to my phone apps was faultless. I also have drone footage of the solar array, which was an added bonus. I can't thank the teams enough on their professional and friendly approach throughout. It confirmed to me that out of all the companies I looked at, Heatable was the best decision.
Customer in Greater London
Posted on 24/06/2025
, work completed 23/06/2025
Recommended
New Replacement Boiler
Mr Dudas the heating engineer from HEATABLE turned up on time and carried out the fitting of new replacement boiler. He was very good at his job. Clean and tidy no fuss or bother and within budget would certainly recommend HEATABLE to anybody.
Customer in West Sussex
Posted on 23/06/2025
, work completed 23/06/2025
Recommended
Combi boiler sale and installation
From the moment I contacted Heatable until the boiler was installed was very satisfactory. kept in contact to let us know what was happening all the time. Ross the engineer, arrived on time and never stopped until the job was complete. Very satisfied customer
Customer in Dumfries and Galloway
Posted on 23/06/2025
, work completed 06/06/2025
Recommended
Really easy to deal with
Had a solar install through Heatable. From day 1 they were really easy to deal with and kept on top of the whole process with regular updates.
Customer in Swindon
Posted on 23/06/2025
, work completed 13/06/2025
Recommended
Boiler installation
So from the start, Heatable has one of the best communications with customers I've experienced. very friendly people. Dealt with any queries. Felikss, who was our Engineer, is a great guy. He arrived sharply to install the new boiler, explained what he was doing along the way. He did have a couple of problems with our outlay, but he dealt with them brilliantly; nothing was a bother for him. Once the job was completed, he explained how to work things thoroughly and call him if any problems.
Customer in West Lothian
Posted on 20/06/2025
, work completed 18/06/2025
Recommended
Top notch, professional and great value for money
Fast and easy to book a boiler service. I also had the boiler installed by them a year ago. Great value for money, very helpful customer service team
Customer in Hertfordshire
Posted on 17/06/2025
, work completed 11/06/2025
Recommended
Fast Efficient Competetively Priced Central Heating Boiler Supply and Installation
Heatable provided me with a very competitive fixed-price quote to supply and install a Worcester Bosch boiler. I requested that the work was to be carried out two days later and this was fulfilled. The engineer was on time, friendly, polite and efficient. A positive result.
Customer in Greater Manchester
Posted on 12/06/2025
, work completed 12/06/2025
Recommended
Excellent service
I ordered a new boiler from Heatable, from start to finish the process was easy and the people I spoke to were very helpful and friendly. The Engineer who installed the boiler, Dean, was probably the best tradesperson we have had in our home, and we've lived here 45 years. Nothing was too much trouble for him and he even cleaned up after himself. Excellent service throughout the whole process. Highly recommended. Thank you.
Customer in West Yorkshire
Posted on 10/06/2025
, work completed 06/06/2025
Recommended
Excellent work. Good communications. Good price.
From start to finish, a very efficient service. Scott was very helpful in making a decision on boiler and ways to pay. Very happy with the price. Jonathan Doyle, the engineer, arrived on time. He was very pleasant and helpful. He tidied up after he’d completed the installation. Explained in easy terms how to use the boiler and thermostat. Well done, I’m very happy with the job and would recommend to friends and family
Customer in Merseyside
Posted on 10/06/2025
, work completed 09/06/2025
Recommended
New boiler
I contacted Heatable about having a new boiler fitted, spoke to lovely people who were very helpful from start to finish great price, and fitted the day that it was scheduled for. Very happy with their service
Customer in Warwickshire
Posted on 10/06/2025
, work completed 09/06/2025
Recommended
Heatable were Great
We needed to replace our old combi boiler and wanted to see what was available. After doing some online research l found Heatable and l am delighted l did. Easy to follow web site and competitive pricing for any number of quality boilers. It was an easy decision to choose the boiler and how we would finance the purchase. Heatable were excellent and it was a smooth process from contact to purchase to fitting. Delighted with the professional manner Heatable arranged everything and the new boiler was installed without any hitches. All in all, delighted with service and would not hesitate to recommend Heatable to anyone. Thank you.
Customer in South Ayrshire
Posted on 08/06/2025
, work completed 02/06/2025
Recommended
Solar & battery install
Regular updates on G99 application, rapid mobilisation once approved (1wk) and just 1wk to install - only had to be at home for the survey and the final day of install/commissioning. Paperwork all came through the next day. Only word of warning is the price isn’t as fixed as they make out. If you have any roof tiles other than cement, it will attract an extra charge for hooked tiles. Good price on large batteries and a great system when micro-inverters added.
Customer in Surrey
Posted on 06/06/2025
, work completed 30/05/2025
Recommended
Alpha ESS Solar system
I spent months diving into solar solutions, gathering quotes, and talking to so many suppliers. But Heatable? They were in a league of their own. Seriously, no pushy sales tactics, and their kit is top-notch. For me, the Alpha ESS system was the winner over the Tesla Powerwall 3 – it just made more sense for the cost and value. My first chat was with Paul, and he was amazing. He patiently answered my gazillion questions and shared so much great advice. And the installers? Heatable uses these incredible third-party teams, and they did such a brilliant job, all to a super high standard. We did hit a couple of bumps during the install with the system not quite working, but Phil and Joe were absolute heroes. They went above and beyond to sort everything out, and their communication was spot-on. I never once regretted choosing Heatable; I felt completely taken care of. It's only been a few weeks, and I'm already saving money and doing my bit for the planet. The Alpha ESS app is so easy to use and understand. Honestly, I couldn't be happier!
Customer in Leicestershire
Posted on 06/06/2025
, work completed 06/05/2025
Recommended
Tesla Powerwall 3 installation
From start to finish, could not fault them. They suggested the best system for my requirements, arranged the finance, submitted the required paperwork to the power company and carried out the installation VERY efficiently and quickly. They even cleaned up better than it was before the came lol. Excellent service .... thank you!
Customer in Greater London
Posted on 04/06/2025
, work completed 03/06/2025
Recommended
New solar and battery install
We spoke to several suppliers but was impressed with Heatables knowledge and price so went with them. Josh project managed it from start to finish keeping us informed, arranging all the paperwork with the DNO and sorting out the install team. The install team worked tirelessly over the 2 days despite the rain and wind and were clean and helpful answering our questions. Matt was an absolute star sorting out the electrics. Post install Josh continued to answer any questions, provide guidance and generally deal with my newbie thinking in a patient and courteous way, he's been great. Overall very happy despite the gifted screwdriver going missing 😀
Customer in Warrington
Posted on 04/06/2025
, work completed 27/05/2025
Recommended
Great work, highly recommended
Found this company on Google, watched their YouTube videos and checked the website. Happy with the prices and went for it. Spoke to Amanda in customer services on the Saturday who arranged everything and by Wednesday boiler was installed and up and running. Kevin the engineer or installer was professional, prompt and patient, he did not hesitate to answer questions and explained everything simply. Thanks Heatable, very happy customer
Customer in Greater London
Posted on 02/06/2025
, work completed 28/05/2025
Recommended
Highly efficient, responses came back quickly (and I sent LOADS!) Would recommend
I couldn't be happier with heatable.co.uk for my solar and battery system installation! From start to finish, the process was incredibly smooth. A huge shout-out to Isabel who was an absolute star – she responded to all my emails super quickly, even after months of my various questions. She was consistently friendly, helpful, and truly a pleasure to deal with. Hannah also deserves a special mention for efficiently arranging JDM Earth to carry out the installation. Speaking of JDM Earth, they were fantastic! I checked their five-star reviews online before agreeing, and they certainly lived up to their reputation. The entire installation was seamless. The heatable.co.uk website itself made the planning stage a breeze. It was so easy to use, letting me figure out how many panels would fit on my roof, and any tailored adjustments I requested were handled perfectly by Isabel. And let's not forget their YouTube channel – it's brilliant! The videos are not only informative but also genuinely funny and incredibly well-edited. I was thoroughly impressed with the entire experience!
Customer in Northumberland
Posted on 29/05/2025
, work completed 15/05/2025
Recommended
Perfect
Fantastic service. Arrived on time and did a great job. Never been so excited about a boiler. I feel confident that this winter I will have a cosy, energy efficient home. Thanks
Customer in Lancashire
Posted on 28/05/2025
, work completed 27/05/2025
Recommended
Will from Heatable
Will from Heatable went above and beyond with our boiler installation this month (May 2025). Moving from an old back boiler to a combi was a lot of work but everything was completed efficiently and thoroughly, leaving us very impressed with his expertise and dedication to every element of the job. We cannot thank Will enough for his kindness with our pets, even when one of our cats decided to use one of his work sheets as a bed.
Customer in West Northamptonshire
Posted on 24/05/2025
, work completed 13/05/2025
Recommended
Wish I’d have known sooner
New boiler fitted today. Absolutely excellent from beginning to end, choosing the right boiler for me and arranging to be fitted the next day. Our fitter was amazing (Dan) quick, efficient, and cleaned up at the end. Made sure everything was working correctly, and explained everything. A new boiler is a big decision, but I would highly recommend them to anyone who is unsure. Thank you Heatable
Customer in Merseyside
Posted on 23/05/2025
, work completed 23/05/2025
Recommended
Brilliant company to deal with
Great Customer Service from start to finish.Easy on line app for the E- Survey if required.The installation team explained the process, from the removal to the installation of the new boiler.They explained the Worcester Bosch guarantee and certification. All my questions were answered in a polite and friendly manner and they left their work areas clean and tidy. Impressed with the speed they worked and left a very satisfied customer.
Customer in Hampshire
Posted on 21/05/2025
, work completed 19/05/2025
Recommended
Tesla Powerwall 3 install and Gateway
The team arrived on time, The install of the Powerwall 3 battery and gateway was a smooth operation from start to finish. I'm very happy with the work that was carried out.
Customer in Nottinghamshire
Posted on 20/05/2025
, work completed 30/04/2025
Recommended
Excellent Service from start to finish
Right from my first contact with Heatable (I phoned them - no cold calls) they were polite and helpful. I was looking for a new boiler and they provided one and installed it within three working days. The standard of workmanship was excellent and the installer kept me informed right throughout the process. They cleaned up and took all the rubbish away. I had an explanation of how the new boiler worked and a follow up call from the office to check I was happy. Not only that but they were the cheapest quote I had! A very happy experience.
Customer in Gloucestershire
Posted on 20/05/2025
, work completed 19/05/2025
Recommended
Great Experience - Professional and Efficient
Heatable recently completed my solar panel and battery installation, and overall I'm very pleased. The full turnaround time was around 5 weeks - which is very good considering all the variables involved - and the actual on-site installation was impressively completed in just one day. The contractors were polite, friendly, and professional. Communication throughout the process was clear and consistent. I'm very happy with the quality of the work and the overall experience. Highly recommended!
Customer in Kent
Posted on 20/05/2025
, work completed 20/05/2025
Recommended
reliable service
quick, efficient, reliable and professional, was worried if it will be done that quick but was completed within 48 hours
Customer in Greater London
Posted on 15/05/2025
, work completed 13/05/2025
Recommended
New boiler
Tom was excellent fitter. On time tidy friendly, he done the job at a high standard and explained everything to us , top job. Would recommend to anybody .5 star.
Customer in Wiltshire
Posted on 14/05/2025
, work completed 14/05/2025
Recommended
Prompt and professional service
Very prompt and professional service. From the customer service to the installer, very courteous, friendly and professional. The installer kept us in the loop of things before and during the installation. Very glad with the job done.
Customer in Greater Manchester
Posted on 14/05/2025
, work completed 14/05/2025
Recommended
Excellent service from start to finish
Ross who fitted our new boiler was highly knowledgeable at his job and would definitely recommend him for any other jobs
Customer in East Ayrshire Council
Posted on 13/05/2025
, work completed 10/05/2025
Recommended
Excellent company to deal with
I wanted to replace my old combi boiler and decided to get quote from Heatable. They were very professional throughout process of giving me a quote, suggesting combis that would suit my house, and no hard sell. I chose the day I wanted combi installed and engineer tuned up on time and fitted new boiler. He talked me through new controls and was friendly and helpful. First class service. Would highly recommend this company
Customer in Torfaen Principal Area
Posted on 13/05/2025
, work completed 06/05/2025
Recommended
Fantastic Service
Amazing service from start to finish. Will the fitter was fabulous too and really knew his stuff. Definitely recommend
Customer in Lincolnshire
Posted on 12/05/2025
, work completed 08/05/2025
Recommended
Very quick and efficient service. Thank you.
Booked a new boiler and install for the following day when out boiler broke. Technician was very helpful, tidy and installed without any fuss.
Customer in Greater London
Posted on 10/05/2025
, work completed 09/05/2025
Recommended
Replaced Boiler to time and at a very good price
Very competitive quote and any concerns I had with the proposed installation were discussed and explained to myself. On the day the new boiler arrived exactly to time and the fitter worked incredibly hard to install the boiler, complete the system cleanse and a few extra bits and pieces I had requested. It was all balanced and tested before he left. Very pleased!
Customer in Medway
Posted on 06/05/2025
, work completed 01/05/2025
Recommended
Solar panels - less than a month from quote to excellent installation
Heatable were always very easy to deal with, from start to finish. When they gave the quote, they talked me through the different options, explaining the details. I appreciated that they sent through photos and videos showing installations (including on a slate roof) so we knew what to expect. They then installed 12 panels and a battery very efficiently in a single day - in time for the lovely sunny weather we've had this spring. We're generating lots of free electricity and I'm very happy!
Customer in Greater London
Posted on 04/05/2025
, work completed 15/04/2025
Recommended
Great from start to finish
Needed an old standard boiler upgraded with a new combi boiler, and moved as the old one vented through the chimney. I found the website very easy to use, and it came up with a surprisingly cheap quote! As part of the process you need to upload photos of the property and current installation, this was easy to do but it became clear the job may be a little awkward due to rerouting of pipework and the vent. Cue a fair bit of taking more photos and then discussing my options, which I thought was excellent - I was aware there may be problems so would much rather make sure in advance that the work could be done rather than find out when the engineer turned up. I was left with two options as to where the new boiler could go, one option was about £800 more, but at no point was any pressure put on me to go for the more expensive one, in fact I would say the opposite. I booked for the next day but was phoned about an hour later to say it would probably be a two day job so would need to start the day after - no problem for me. Engineer turned up as expected, worked none stop for nearly two days in the hottest May weather ever and never stopped smiling! The job was completed to spec and all seems to work well. I would have no hesitation in recommending Heatable - price, simplicity, and quality of work were all fantastic, as was their customer service when I was trying to work out what needed to be done.
Customer in Kent
Posted on 01/05/2025
, work completed 01/05/2025
Recommended
Fantastic
Super happy with Heatable! John came to fit our new boiler and was absolutely brilliant – friendly, on time, and clearly knew his stuff. He got everything set up quickly, explained how it all works, and left the place spotless. The whole process was easy and stress-free. Would definitely recommend Heatable (and John!) to anyone thinking about getting a new boiler.
Customer in Greater Manchester
Posted on 29/04/2025
, work completed 29/04/2025
Recommended
Excellent work and Company
Excellent work and Company, the engineer arrived prompt at time stated, for my new boiler to be installed. He was very conscientious with his work and tidy. He did not have a break all day, I was very impressed. When the job was finished he explained all the paperwork and went through the new boiler with me as it was a different make to my old one. It is a bit of a minefield choosing a boiler and company but I am very pleased I chose heatable. They have had good reviews and which rated plus blue-light endorsement so for me it was a good bonus. The customer service is excellent too and I was kept informed all the way through the process. I will definitely refer the company to anyone I know who is looking to replace their boiler. Very good. Thank you.
Customer in Greater London
Posted on 28/04/2025
, work completed 28/04/2025
Recommended
Solar instalation
Great service friendly very helpful, easy site to get a quote. Kept me informed all the way through they did all the leg work. Why can't all companies run like this. Thanks Guys.
Customer in Kent
Posted on 28/04/2025
, work completed 26/04/2025
Recommended
Highly Recommended
It was just 6 weeks ago that we started our journey with Heatable. We now have a great system installed with 20 panels and an Powerwall 3. It’s up and running and are really pleased with the performance and service that we have had from everyone along the way. It started with the system design and quotation stage with Paul. Very informative easy to talk to and a very competitive quote. Then Craig helped move us onto the next stage where the hardware was ordered and we were introduced to our installer Steve. The whole process has been very straightforward painless and things have happened all the way through on time every time. Highly recommended!!
Customer in Cornwall
Posted on 28/04/2025
, work completed 25/04/2025
Recommended
Great on pre-sales, but after sales service falls short if your install goes wrong
After having a bad experience with a solar install back in 2016, i decided i wanted to go with a larger company and one with a great review score, and Heatable ticked both boxes. Heatable didn't disappoint either, offering a great deal on Tesla Powerwall 3s and excellent pre-sales journey. I was supper happy i went with them (up to this point) What i didn't appreciate at the time is how Heatable works compared its competitors; Heatable is a boiler and renewable sales company, but they don't have their own engineers, instead relying on 3rd Party installers. I didn't initially see that as being a problem after watching their youtube install videos, until it was. Heatable installed a Powerwall 3 for me back in November 2024 and it went well, then on Wednesday 23rd April 2025 they sent their contracted installers back to add a DC expansion battery. During the install some issues came up, but the engineer left and I though all was well, that was until 7pm when the lead Powerwalls drained to 0% (ignoring the reserve), then shutdown and went into battery fault mode. It appears a critical step didn't happen during the install, which is the 2 Powerwalls must be synced, by running a calibration step to balance out their state of charge. If this doesn't happen, then one battery can complete discharge to 0% before the other and the the system will enter a battery fault state. Well that is exactly what happened! I immediately notified both Heatable and the installer by email with phot
Customer in Buckinghamshire
Posted on 27/04/2025
, work completed 23/04/2025
Professional!
The solar panels have been running for only a few hours and everything use great! The fit and finish of the work was great and the products were exactly as advised! The install took one day longer than expected due to an issue that arose from no fault of their own. They were incredibly helpful though and and worked around my schedule to make sure it got installed in a timely and professional manner. Very happy with their services and would highly recommend. Easy to contact and kept me informed of every step as it was progressing.
Customer in Buckinghamshire
Posted on 26/04/2025
, work completed 26/04/2025
Recommended
Excellent
Mihah was here till 10pm the first day getting the boiler up and running for me. Came back to complete the job a couple of days later (was a big job also included full deep flush and 9 trv valves). Very happy he was lovely he kept the areas clean and left it all clean. Very happy with the finished product
Customer in West Midlands
Posted on 26/04/2025
, work completed 25/04/2025
Recommended
Simply the best
Simply the best ! Replaced an old boiler ( over 30 years old) all new pipes etc , no hidden costs, no hard sell ! Excellent service from start to finish! From my first enquiry to installation! The company delivered an outstanding professional service, the team/ CEO should be so proud! I was worried there was going to be some sort of issues ( as something usually does when working with trades) No nothing smooth. So grateful Sorry I can’t offer any constructive criticism, you nailed.
Customer in South Yorkshire
Posted on 26/04/2025
, work completed 25/04/2025
Recommended
Very Impressed
Just had a battery & solar install carried out by Heatable, overall I am very impressed with the team. The initial quote and ordering stage was extremely simple, with regular updates from them regarding the DNO approval and ETA for the Powerwall. The installation team turned up on time and did a very neat and tidy job, couldn't really ask for anymore, would highly recommend Heatable to anyone looking for a battery/solar solution. It also helps that they provided the cheapest quote as well providing a great level of service.
Customer in Westmorland and Furness
Posted on 25/04/2025
, work completed 24/04/2025
Recommended
Great customer service from start to finish
Had the best experience from my initial contact right thought to post installation. John and Gabby provided the right level of detail and advice to help me select the right boiler. They explained the whole process and got me booked in immediately. Communications and follow up were reliable and timely and they provided details of the engineer pre visit. The engineer was professional and efficient and completed the work to a high standard. Their overall service was excellent and they are competitively priced. Highly recommend this company.
Customer in Greater London
Posted on 24/04/2025
, work completed 24/04/2025
Recommended
Professional, efficient and diligent service
From purchasing the boiler to the installation Heatable have been wonderful to deal with. Nick the engineer was a consummate professional, efficient, knowledgeable and the attention to detail was impressive. I would highly recommend dealing with Heatable.
Customer in Cheshire East
Posted on 24/04/2025
, work completed 24/04/2025
Recommended
Great Service! Adam the installer was fantastic
Superb service all round. No issues. The installer was superb (Adam). Nothing was an issue. Attention to detail was second to none. Faultless and would highly recommend. Piece of mind that all is installed correctly and fully guaranteed. Would highly recommend
Customer in County Durham
Posted on 23/04/2025
, work completed 23/04/2025
Recommended
Solar Tesla Battery Installation
Ordered a 2nd Tesla Battery for my Heatable installed Solar System . Richard from EVC was designated as the Tesla Approved Installer and undertook the survey and liaison with Heatable . The unit was installed brilliantly on the stated agreed date and so neat an install to completely blend into the existing cable runs and Tesla Gateway . Richard was also an Enphase approved engineer and was able to sort out the software side of the operation to have me up and running the same day. Heatable took care of all the required paperwork and supplied the insurance certificate for the job and all the National Grid authorisation paperwork which ensured I was totally ready for my exportable tariff to provide payback from my supplier of all exported energy. Heatable again showed why they are the go to company for a successful and trouble free supplier for Solar Energy upgrades.
Customer in Essex
Posted on 23/04/2025
, work completed 04/04/2025
Recommended
Faultless From Start to Finish
Ordered a new boiler on Wednesday and installed the following Tuesday, on our agreed date. The whole process from start to finish was faultless. Quick, easy and with excellent communications. Good price for a good product as well.
Customer in Suffolk
Posted on 22/04/2025
, work completed 22/04/2025
Recommended
Fantastic service
From start to finish I can only praise Heatable for their excellent service. Helpful and knowledgeable admin team, gas engineer who called me to answer any questions I had within hours of asking. The two engineers who fitted our combination boiler today were skilled, knowledgeable, helpful and left the house spotless when they finished. Would recommend to everyone looking for a new combination boiler.
Customer in Merseyside
Posted on 16/04/2025
, work completed 08/04/2025
Recommended
Quick service
I had a boiler service and it was a quick process. The engineer and his apprentice were polite and answered our questions. We only had the boiler in 2023 and we were very pleased with the installation and the fitters. He did a great job and we are saving money on our energy bills as well. Kind regards, Teresa Mcclean.
Customer in Bristol City
Posted on 16/04/2025
, work completed 16/04/2025
Recommended
Heatable
I had my new boiler fitted this morning and what can i say what a great job and company Heatable are cleaned up after and informed me of everything i needed to know my whole experience from first telephone call to finish of job first class thank you.
Customer in Greater Manchester
Posted on 14/04/2025
, work completed 14/04/2025
Recommended
Fast, solid, professional
The speed is incredible. I chose my package online, applied for finance, sent some pictures, had a little further discussion over email regarding details and I had a new boiler installed within 24hrs. Half price of what British Gas were quoting for the same job!
Customer in Cambridgeshire
Posted on 14/04/2025
, work completed 11/04/2025
Recommended
Fast, supportive and simple
Heatable was great for my solar installation! They have the top kit and are very responsive to emails. I got the Alpha ES system, which is affordable but looks very smart. From start to end, my 16-panel solar installation took a month. It was installed by Biotech Renewable, who were great as well. There were no shortcuts, etc. I had to use panels on a flat roof, and they absorbed any additional costs for them.
Customer in Hampshire
Posted on 11/04/2025
, work completed 11/04/2025
Recommended
Great customer service and expert boiler installation
Heatable have been very easy to contact, gave good advice on the new boiler options. Installer, Kevin, was great, turned up on time and worked hard all day to get new boiler fitted and working. Would recommend Heatable and Kevin.
Customer in Greater London
Posted on 10/04/2025
, work completed 10/04/2025
Recommended
Excellent work
Excellent service, thanks to Aron and the team for a smooth installation. Wouldn’t hesitate to use Heatable again.
Customer in Powys
Posted on 10/04/2025
, work completed 10/04/2025
Recommended
Superb Service
The ordering process was very simple and booking an appointment easy. The boiler arrived on time ready for the engineer to come and fit. The engineer was superb fitting the boiler quickly and efficiently while also taking me through ways of saving money and setting up my whole heating system better. Superb experience.
Customer in Norfolk
Posted on 10/04/2025
, work completed 10/04/2025
Recommended
Great service from an excellent business
I realised, on a Saturday evening, that it was time to give up on my old boiler and my usual tired broken down suppliers!! I found Heatable on the Internet as one of the best rated suppliers in the industry. I soon found out why they are so highly rated. I discovered that Heatable could supply, install, service and repair for 5 years, a brand new boiler for less per month that I was paying my existing service supplier to maintain the rubbish boiler thay had installed!! Heatable’s online ordering system was so easy… a confirmation e-mail was received in minutes…on a Saturday night!. On the Monday a phone call confirmed arrangements and was followed by update messages advising times of delivery, details of the installer etc. I felt fully informed at every stage. The old boiler was removed and disposed of, the new boiler installed, and everything tested without fuss, and the minimum hassle. Excellent finished job, great boiler, all done and working, a full day earlier than my existing service provider were able to come and repair the old boiler!! I totally recommend Heatable to anyone who needs a new boiler or a service provider because they cannot put up with their existing supplier any more!!
Customer in Kent
Posted on 09/04/2025
, work completed 09/04/2025
Recommended
Efficient Clean Friendly Value
The chap arrived on time. Communication was excellent. He worked quickly and cleanly, serviced my boiler and also sorted out a minor problem whilst explaining the best way to operate it. I booked and paid for the service a couple of months earlier when there was a discount available so I was extremely happy with the value.
Customer in Greater Manchester
Posted on 08/04/2025
, work completed 08/04/2025
Recommended
Top work
Adam was very polite and professional a higher recommend at the gas engineer that works on behalf of Heatable
Customer in Milton Keynes
Posted on 06/04/2025
, work completed 06/04/2025
Recommended
FANTASTIC JOB COMPLETED
We are very happy with the installation of our New Boiler and Steve Aston was a complete star in every respect, nothing was to much trouble and it is such a neat and tidy professional job, I myself am a Retired British Gas Inspector and I found Steve to be a gentleman in every respect, and Scott at Heatable was so helpful in making sure that we had the best deal at a very nice price, we will recommend this Trader 100% and thank you again for a good deal.
Customer in Torbay
Posted on 03/04/2025
, work completed 29/03/2025
Recommended
Efficient PV & Solar installation
Quite glad to have chosen heatable and associated supplier Ashby Eco for their quick and efficient work even if slight issue. They resolved the issue and took full responsibility to complete the work at earliest opportunity.
Customer in West Midlands
Posted on 03/04/2025
, work completed 03/04/2025
Recommended
New Alpha Boiler
Andrew, Boiler and parts arrived in good time. Andrew is clearly a very experienced gas technician as he explained the day and kept me informed periodically. Having removed the old boiler and fitted the new, the boiler was commissioned and Andrew showed me how the controls worked. I have no hesitation in recommending Heatable who offer a very competitive price and Andrew who was friendly and professional.
Customer in Oxfordshire
Posted on 02/04/2025
, work completed 02/04/2025
Recommended
Solar and Battery Installation
Used Heatable for a recent solar and battery install. The service was great from start to finish. The installation team were friendly, efficient, and left everything neat and tidy when they finished.
Customer in Hampshire
Posted on 02/04/2025
, work completed 01/04/2025
Recommended
Absolutely Outstanding Company & Tradesman
I had the pleasure of Mr Harry Coates attend to our newly fitted boiler, exceptionally gifted tradesman with impeccable timekeeping and a breath of fresh air of professionalism throughout the day. Heatable whom i have only just heard about, did a rather excellent job in getting everything in place from start to finish. I am extremely happy that the job was completed so quickly and to such a high level of expertise that I will recommend to all my friends and family. Really chuffed that our house is safe and warm for my young family so thank you very much 🙏🙏🙏
Customer in Swansea
Posted on 01/04/2025
, work completed 01/04/2025
Recommended
Outstanding Service
I recently had a new boiler installed, and my experience with Heatable was fantastic. Their support team was excellent, offering valuable advice and guidance to help me choose the right replacement. The installation process was seamless, with the engineers arriving on time and completing the job to a high standard. They were professional, efficient, and went the extra mile to ensure everything was done perfectly. From beginning to end, the customer service was exceptional, and I would highly recommend Heatable to anyone looking for a new boiler or other services they provide.
Customer in Greater London
Posted on 31/03/2025
, work completed 14/02/2025
Recommended
Very very happy customer - Bosch 4000
The engineer Max was probably one of the best engineers I have ever had. His skills as a heating engineer, electrician, plumber, and brick layer were top notch, coupled together with his solutions mind was outstanding. Very very happy with the person sent. I was not too happy that I may have had to get a 22mm pipe running around my house, which I had accepted I had no chow, for Max to state it wasn't needed. So things started out on a positive. To make things even more challenging I had my boiler moved from the kitchen cupboard to the garage, with boiler removal freeing up a large cupboard and now a new kitchen cupboard too. He was extremely prompt onsite and cleared up everything as he was leaving. Still impressed with his brick work and pipe work, he takes pride in what he does. Working with Heatable from start to finish has also been a joy. A modern feeling company with a huge focus on the customer service (check out their social media). Pricing was better than all the quotes I had in and they were very responsive in "all" my questions - which there were many. All in all a very very happy customer. Friends are bored of me talking about this.
Customer in Suffolk
Posted on 31/03/2025
, work completed 31/03/2025
Recommended
Domestic Solar System - Panels and Battery
Very comprehensive information provided on the system and all the components. Expansive quotation with a number of options for consideration. Very knowledgeable people to help select the right system, for the on-site survey and during the installation. People all very courteous, and willing to go the extra mile. First class installation, extremely pleased with the way the installation was carried out. Highly satisfactory to have everything demonstrated as fully functional before any of the installation team left the site. The system is fully compatible with Octopus which is helpful in exploring new tariffs. The scaffolding costs applied were incorrect as the team decided that it was not necessary to have scaffolding on both sides of the roof. After discussion the costs were reduced. The scaffolding took a few weeks to be removed, but had any problem occurred it would have enabled an easy fix.
Customer in Cambridgeshire
Posted on 29/03/2025
, work completed 28/03/2025
Recommended
New worcester bosch Greenstar 4000 30kw install
I can strongly recommend Heatable, for New boiler installations i purchased a worcester bosch Greenstar 4000 30kw and very pleased with it. They're a well organised company from ordering online to any queries I raised to fitting of it, By John humphrys who exceeded my expectations , A truly 5 star service from Heatable Very happy customer
Customer in Nottingham
Posted on 29/03/2025
, work completed 27/03/2025
Recommended
Brilliant work
The two engineers arrived on time and as soon as the supplies arrived, they worked continuously. They were fast and professional. When they had finished they took all the items associated with the old boiler, cleaned all the areas they worked in and showed us how the boiler worked. Extremely satisfied with them and would definitely recommend.
Customer in Monmouthshire
Posted on 27/03/2025
, work completed 27/03/2025
Recommended
Excellent again.
5th boiler installed by heatable and yet again superb service. This was fitting a tenanted house and even though we didn't attend the tenant was very pleased with the way in which the work was carried out. I would have no hesitation in recommending this company and I think I may have said this before but it's a shame that more companies aren't run like them.
Customer in Greater Manchester
Posted on 27/03/2025
, work completed 25/03/2025
Recommended
The friendly Engineer
The friendly Engineer fixed the leak promptly. Would recommend Heatable, not only for their great prices on purchasing and fitting. When we had a minor problem months later, they sorted it out for us without fuss. Thank you Heatable
Customer in Powys
Posted on 26/03/2025
, work completed 24/03/2025
Recommended
Very friendly people
Just had a new cobi boiler fitted and from start to finish I was very impressed, nothing was to much trouble, office staff who took my order and sent emails explaining everything that was going to happen on the day . Very impressed with fitter who was very polite and friendly and cleaned up before he left my house nothing was to much trouble and anything I asked he explained in terms that I could understand. Highly recommend heatable.
Customer in Hampshire
Posted on 25/03/2025
, work completed 25/03/2025
Recommended
New boiler
I was surprised how quickly they installed my new boiler, the fitters very tidy and explained everything that was happening. I would certainly recommend them
Customer in Greater London
Posted on 25/03/2025
, work completed 18/03/2025
Recommended
Helpful and prompt service
I contacted Heatable for a new Combi boiler installation. I was able to book the installation 2 days later. Mark from MMK Gas arrived on time and was very friendly and helpful. He left my kitchen neat and tidy once he had finished. I wouldn't hesitate to recommend him to any one who needs a boiler installation or service.
Customer in West Midlands
Posted on 24/03/2025
, work completed 24/03/2025
Recommended
Speedy and efficient service, great staff. Did exactly what they promised they could and would.
I have never used any service like Heatable's before but I can say I would absolutely recommend them having just had a combi boiler replaced yesterday using their service and installers. It was under 48 hours from ordering to completed installation. They made the whole boiler replacement experiance simple, the website is modern and easy to use and the ability to add extras etc is welcome as I needed some TRVs also. I also like their video content and reviews, really helpful. The speed at which they can work from ordering on the website to install itself is surprising and almost everything went flawlessly. Only one non critical part (a frame) didn't arrive on time but our installer worked around the issue to get the boiler installed on time. On the point of the installers they use we had Tommy our local Heatable installer and can I say he was EXCELLENT and an absolute credit to their company. An experienced professional who kept us updated from the evening before and on the day throughout the install, we were definately in safe hands. When there was one small issue with a part that hadn't arrived on time he worked around the issue without fuss nor panic and got everything done to his very high standards. Can I also send a shout out to Sophie on the web chat who helped me out during the booking, fast and efficient reply and service! 10/10 will use Heatable again and I would recommend them, you are in safe hands.
Customer in Essex
Posted on 21/03/2025
, work completed 20/03/2025
Recommended
Top quality service
The guys were professional clean and polite. Tidied up some really old, really rough pipe work. And even though the boiler arrived late, they stayed late to make sure we didn't go without hot water/heating overnight. Couldn't recommend more
Customer in Oxfordshire
Posted on 21/03/2025
, work completed 19/03/2025
Recommended
Couldn't be happier with my solar installation
Perfect job in all respects, from initial contact and survey through to installation and subsequent support. That was for 16 solar panels and a Tesla Powerwall 3 battery. Everything was done on time and very efficiently, with the sort of people we were happy to have around the house and garden. Even subcontractors such as the scaffolder were very well chosen. I wouldn't hesitate to choose Heatable again.
Customer in West Sussex
Posted on 14/03/2025
, work completed 10/03/2025
Recommended
All ok
Heatable quoted for new boiler and installation along with new controls. All went as well as could be hoped. Small issue with hive but now resolved. Price excellent. Highly recommend.
Customer in West Midlands
Posted on 13/03/2025
, work completed 11/03/2025
Recommended
Fast, efficient service
New boiler installed in half a day. Together with Hive. Engineer had a few issues with existing pump and hive connectivity which he took responsibility to sort out. Heating back on and delighted to be in a warm house again! Overall an excellent job. Great communication from their office staff too, Gabby was very helpful and patient.
Customer in Central Bedfordshire
Posted on 13/03/2025
, work completed 13/03/2025
Recommended
Top Notch
This is our second time to use Heatable. From initial contact to completion of work, all excellent. Heatable phone conversations and emails were clear, concise and helpful. The two engineers who came out completed the installation same day. They work hard, swiftly, tidly and answered all questions. Fabulous!
Customer in Hertfordshire
Posted on 13/03/2025
, work completed 12/03/2025
Recommended
Replacement Upgrade Worcester Boiler 4000
Had a replacement upgraded boiler the Worcester 4000. We booked it up online after some research. Just a few days after booking Richard our plumber turned up on time. A polite young man with noticeable vast experience. So quick removing old unit got the waste took away. Then got stuck into the fitting after boiler being delivered. Lovely neat pipework and fitted into a small space with flu going out of property all to legal requirements. Fitted all the accessories in the kit magnetic filter. Flushing system. The carbon monoxide detector. And temperature thermostat in hallway. Cleaned up after him showed me how it works and what I needed to know. And thermostat settings. Couldn't believe how quick it was installed. Highly recommend. Finally registered the boiler for warranty. And we signed all necessary paperwork on his PDA. Wonderful job Thanks for a professional corgi registered plumber and Heatable. Hopefully the aftercare is of high standard also. Many Thanks. Robert (homeowner). Retired.
Customer in Swindon
Posted on 12/03/2025
, work completed 12/03/2025
Recommended
Owner
Great company always answers phone so great comms Work carried out very professional and area all tidied up after install Would highly recommend
Customer in Warwickshire
Posted on 12/03/2025
, work completed 11/03/2025
Recommended
Heatable a 5 star rating
The n2m process from ordering to installing a gas boiler via heatable was five star also the install team were very professional tidy and explained all the difference processes and procedures well done all
Customer in Suffolk
Posted on 06/03/2025
, work completed 06/03/2025
Recommended
Fantastic experience
I had so much trouble with my old boiler so decided to get a new one. Didn’t know a decent boiler engineer in my area so turned to the internet. Wow didn’t realise how many companies there was selling boiler packages, so turned to trustpilot ratings as I have done many times before, and found Heatable who was also backed by Which. The process was so easy with all the information you needed to pick the right boiler for you property and at a all in fitted price. Booked for a day I was free, got an email the day before stating who the engineer was and what time he would be there. The boiler was delivered that morning to my house, Kane the boiler engineer turned up with his brother and started to remove the old unit, all in all, dust sheeted/boiler out/new boiler in minimal fuss up and running in less than a day. Went through all the boiler controls and paper work, tidied and cleaned. Job done, fantastic service and would recommend to anyone, well done Heatable.
Customer in Hertfordshire
Posted on 05/03/2025
, work completed 03/03/2025
Recommended
Quality Service
Heatable planned a perfect solution to meet my needs and then tailored it to fit the restrictions that were applied to get G99 approval. I was kept informed all the way through and when the were required they were made to minimise the impact to my desires. Not the cheapest, but I felt that it was good value for a fantastic solution. An extremely professional and customer focussed service and I would highly recommend them.
Customer in Dundee City Council
Posted on 04/03/2025
, work completed 21/02/2025
Recommended
Fantastic !!
This company is fantastic ! I put a few errors about my boiler and they spotted it straight away and sorted it . The plumber came out dead on time of day and was fully trustworthy to leave . Will was a very hard worker and went above and beyond ! He even put the airing cupboard shelf back in a different place ! We are lpg gas so it’s hard to find plumbers who are registered! I will definitely use this company again ! Thank you !
Customer in Lincolnshire
Posted on 01/03/2025
, work completed 27/02/2025
Recommended
Great communication and Installation
Very Happy with Boiler and the installation. The engineers were great, they talked me through all the steps and explained exactly what they needed to do. Before the installation, I asked Heatable a few questions and they answered straight away on the online chat and email. I was impressed on how easy it was to arrange online and was installed within 2 days. Also one of the engineers offered us a heater when we had no hot water. Thanks Heatable! Would definitely recommend this company!
Customer in Worcestershire
Posted on 01/03/2025
, work completed 28/02/2025
Recommended
Boiler install - Vaillant
The heatable web site gave a very comprehensive quote of what was suitable for our home. We compared the recommendations and quotes with those of British Gas who did a visit and Heatable’s prices were hundreds less plus the boiler was warranted for not 5 years as quoted by BG but 10 years. We also had the option to spread the cost via interest free payments due 2 years which was also very easily arranged. I decided to strike while the iron was hot, so seeing that a possible install date was the next day we went ahead and booked. In less than 24 hours our boiler has been replaced. Kane and his team worked hard and completed the install before 4 pm in the afternoon. A steaming bath was had shortly after they left and the house is toasty. Incredibly quick turnaround with care and attention to detail. Very pleased and would absolutely recommend to anyone, for cost effectiveness and customer service.
Customer in Kent
Posted on 28/02/2025
, work completed 28/02/2025
Recommended
Solar and battery install
Heatable walked me through the installation process. The installation was carried out on time and all involved were great (really polite and great work ethic). The MCS and DNO approval documents were emailed the day the job was completed. I am really happy with the service received from Heatable and would recommend them to anyone considering solar install
Customer in North Ayrshire Council
Posted on 28/02/2025
, work completed 24/02/2025
Recommended
New boiler install
New boiler installed today, ordered yesterday and all at a competitive price. Personable and professional fitter called Jordan Would recommend and use again
Customer in West Midlands
Posted on 27/02/2025
, work completed 27/02/2025
Recommended
Great job
Shaun was great, nice bloke, arrived on time, did a good job fitting the boiler and explained how to use it really well at the end
Customer in West Yorkshire
Posted on 27/02/2025
, work completed 27/02/2025
Recommended
Annual boiler service. Boiler installed by Heatable 1 year ago
Superb service and customer care. Great value for money. No hidden extras. Great finance arrangements offered. Would recommend the company to anyone.
Customer in Hampshire
Posted on 26/02/2025
, work completed 26/02/2025
Recommended
Boiler replacement
Our boiler decided enough was enough and being in the month of February it was urgent it was replaced. I found Heatable online, the website was informative and a call to the office enabled me to talk through my options and order a new boiler to be fitted 2 days later. Also, an offer of 4 years interest-free credit and a 12 year warranty on the new boiler were offered in the deal. The boiler was delivered early on fitting day and Iso the plumber was soon removing the old boiler and installing the new one. He was a joy to have in the house, thorough with his work and great to chat with. He made sure everything was in place and we were happy with the new system and how to set the heating modes. All around a great service and I would not hesitate to recommend Heatable for your new boiler replacement...
Customer in Greater London
Posted on 26/02/2025
, work completed 20/02/2025
Recommended
Excellent service and value
So glad we decided to use Heatable to replace our boiler. The online survey and ordering process was straightforward. The boiler and materials required were delivered on the morning of the installation. The engineer arrived the same morning and carried out an assessment of the property. He advised that the boiler would not have been suitable for our home. He liaised with Heatable to rearrange the installation and adjust the order, etc. The whole process was efficient with excellent value for money. Would definitely recommend Heatable for outstanding service.
Customer in Nottinghamshire
Posted on 25/02/2025
, work completed 19/02/2025
Recommended
Excellent customer service from start to finish.
Contacted Heatable back in October to enquire about a Tesla Powerwall 3 battery. The renewables team were very knowledgeable and were able to answer all my questions. After placing my order they kept me informed of progress with the required G99 application and once it had been received they were able to schedule the installation in a reasonable timeframe. There was a hiccup on the week of the planned install with their sub-contractor letting us down with just 3 days notice, despite the job being planned several weeks in advance. Heatable were brilliant and managed to find a different installer who stepped in at short notice and did the work on the Saturday as originally planned. It took him longer than expected so he returned on Sunday to finish the job off. On the Sunday we noticed that the Gateway unit door was not sealing correctly and as it is located outside it needed sorting. The installer said he would contact Heatable the next day and sort out a replacement. He then called to say he would return the following weekend with a replacement. A few days later I noticed that the PW3 was not working as expected, so I contacted the installer. Even though the replacement Gateway door was delayed, he still came on the following Sunday and made some adjustments to the system to get it working correctly. He has promised to swap over the Gateway door as soon as it arrives. I would have no hesitation recommending Heatable to anyone looking at battery storage systems.
Customer in North Yorkshire
Posted on 23/02/2025
, work completed 23/02/2025
Recommended
Excellent service and price
Heatable were very helpful with answering all my pre-order questions and offering advice. Booked my boiler install Thursday dinner and the boiler was fitted the next day. The ordering process was straightforward with a very competitive price. Install occurred at the time stated and the engineer was efficient and finished in good time.
Customer in Nottinghamshire
Posted on 22/02/2025
, work completed 21/02/2025
Recommended
First Class Service and Communication
Great product, easy to use website, excellent engineers who were polite, professional and tidy. Website was clear and straightforward to use and the whole process from getting the quote to final installation couldn’t have been simpler. I really liked the videos explaining how the processes worked and above all the communication was first class, whether via email, phone or even web-chat (which is something I usually actively avoid using)!! Having looked at quite a few options both on-line and locally we were really impressed with the product and service here, so feel we have received excellent value for our money.
Customer in South Yorkshire
Posted on 21/02/2025
, work completed 18/02/2025
Recommended
First Class Service and Communication
Great product, easy to use website, excellent engineers who were polite, professional and tidy. Website was clear and straightforward to use and the whole process from getting the quote to final installation couldn’t have been simpler. I really liked the videos explaining how the processes worked and above all the communication was first class, whether via email, phone or even web-chat (which is something I usually actively avoid using)!! Having looked at quite a few options both on-line and locally we were really impressed with the product and service here, so feel we have received excellent value for our money.
Customer in South Yorkshire
Posted on 21/02/2025
, work completed 18/02/2025
Recommended
Great experience from start to finish.
Great experience from start to finish. Easy and clear ordering process. Loved the fact you select the installation date within the order process so no surprises further down the line. I had a few queries along the way but the online support from the team was fantastic. Installation was swift. They were clean and tidy and very happy with end result. Would strongly recommend.
Customer in Wiltshire
Posted on 20/02/2025
, work completed 20/02/2025
Recommended
Heatable: thoroughly recommended
From making an enquiry about purchasing a new combi boiler to fitting it really could not have been made easier. Rob my contact on the customer services line was excellent and ensured I had the right boiler for me. The fitter was most helpful in contacting me the day before the fitting to give a more precise time of arrival. On the day he did everything that was expected and delivered it in a professional/friendly manner. I would thoroughly recommend Heatable as a company that offers value for money, speedy service and is very professional in all areas that I have come into contact with.
Customer in Lancashire
Posted on 20/02/2025
, work completed 20/02/2025
Recommended
Easy, seamless and good value
Easy, seamless and good value Going through the quote online, choosing a suitable boiler (converting from regular to combi), and placing the order was a breeze. I was then asked to upload various photos of the house and the current system. The next day I had a call from Heatable as they had a couple of questions following my photos. I answered them and gave a couple of measurements and everything was set for the date I selected at the point of ordering. Our engineer, James, arrived when expected on the Wednesday. He was very polite and courteous throughout his time here. His attention to detail was excellent with all the pipes neat and tidy, and he moved the thermostat to a better location for our property. He even capped off our gas fireplace whilst he was here, what a gent! Thank you to everyone at Heatable for making the process so smooth and easy, and massive thanks to James for looking after us and turning our freezing cold house, into an incredibly warm home indeed!
Customer in Kent
Posted on 20/02/2025
, work completed 20/02/2025
Recommended
Excellent and hassle-free engagement from start to finish
The focus at Heatable is on the right equipment to suit your requirements. It is not a high pressure sales company. Instead, their consultative approach painlessly guides you to the best solution - in my case that was a solar and battery installation. From specifying the high tech components that form my installation, through to their friendly and competent installers, this was one painless, unhurried process that leaves me feeling that I have the best equipment on the market that has been installed perfectly. Top job. Based on my experience,I can highly recommend Heatable.
Customer in Hampshire
Posted on 18/02/2025
, work completed 12/02/2025
Recommended
New boiler fitted
Professional team had a few issues but not with the company something that came to light when fitting cannot thank the office team enough for sorting this all out and got my boiler fitted thanks to Scott Rob and Becky great team work
Customer in Greater Manchester
Posted on 17/02/2025
(Reviewer did not use service)
Recommended
Fantastic service and products
My friend recommended Heatable for a boiler replacement. From the beginning it was easy to arrange the booking and I picked a replacement boiler with a Hive thermostat. Engineer came on time and was friendly. He removed the old boiler, replaced it with a new boiler, installed and connected the Hive and showed me how to use it. I wouldn’t hesitate to recommend Heatable.
Customer in Greater Manchester
Posted on 15/02/2025
, work completed 11/02/2025
Recommended
Great service and instalment!
We recently had a new Bosche boiler fitted. Can’t fault the engineer he was very professional and done a great job. Boiler was very neatly fitted along with our hive hub thermostat. He cleaned up after himself and left the place as he found it. Now enjoying our new boiler with the rooms toasty warm and a reliable new boiler system.
Customer in North Ayrshire Council
Posted on 14/02/2025
, work completed 13/02/2025
Recommended
Easy online ordering system
Ordered a new gas boiler online which included a fixed price quote and picked a convenient date for the install. The gas engineer phoned the day before to confirm time he would arrive and was spot on. The install went to plan with Russell suggesting an improvement to the original install which means the waste water pipe is within the house and I will not have the issue of a freezing pipe outside and the heating not working. Russell was a pleasure to have in the house with the job completed by early afternoon. He explained the controls on the new boiler before leaving. Thank you Russell and Heatable. Great company which I would not hesitate to recommend.
Customer in Surrey
Posted on 14/02/2025
, work completed 13/02/2025
Recommended
Amazing service
Thank you guys for installing my new boiler! You are the best! Everything was sorted very quickly and without any hassle
Customer in West Yorkshire
Posted on 13/02/2025
, work completed 13/02/2025
Recommended
Excellent service
From the quote to the installation of my new boiler, I was kept informed all the way. Service was swift and the customer service team very helpful. The engineer arrived promptly at the arranged time. All work completed and left tidy, I was very impressed with Heatable.
Customer in Shropshire
Posted on 13/02/2025
, work completed 07/02/2025
Recommended
Outstanding service
Heatable were simply outstanding.. assisted our family to get a new boiler and some much needed heat… the engineers Lee & Dan were brilliant, a lovely installation (pipework that ran up through the airing cupboard was perfect) and all installed and running in one day which was very convenient for us… would highly recommend as we couldn’t be happier thanks to the Heatable team. Rob Richardson Southend on sea.
Customer in Southend-on-Sea
Posted on 12/02/2025
, work completed 12/02/2025
Recommended
I can’t believe how quick and simple this was.
Our boiler needed replacing it was old and would trip out twice a week. We’ve been meaning to get it replaced over the last few years but the thought of getting someone in to quote and then to do the install was very off-putting. One Friday we found heatable and within 5 minutes we had a quote which was the figure we was expecting. A few days later we had a very polite gentleman arrive to replace our boiler. When finished the engineer left the place clean and was an absolute pleasure to have in our house. I highly recommend this service if you’re looking to replace your boiler
Customer in West Sussex
Posted on 12/02/2025
, work completed 12/02/2025
Recommended
Old house, new boiler
The process was so simple. An online quote and just sending a few pics, and then on to the install date. It was always going to be a tricky install as it's an old house with weird plumbing, and we were nervous about not getting someone in to look around beforehand. We anticipated problems. However Dave was able to sort it all, and while it took a little longer than he thought (2 days instead of 1), he got it all done, and there were no extra costs from this. Everything working smoothly. Would highly recommend
Customer in Lincolnshire
Posted on 09/02/2025
, work completed 16/01/2025
Recommended
Great price and service
We would highly recommend Heatable. Found a which approved boiler at a very competitive price along with a free Hive. Turned up to install the day after we ordered. Very helpful engineer who advised us every step of the way, and left the house clean, and as he found it. Would highly recommend
Customer in Hampshire
Posted on 08/02/2025
, work completed 08/02/2025
Recommended
Great service
Great service, I got a next-day appointment, fast delivery and a great engineer very friendly and helpful
Customer in West Yorkshire
Posted on 07/02/2025
, work completed 07/02/2025
Recommended
Sensible and hassle free way to order and have a boiler installed
My boiler having died after 15 years there was no alternative but to invest in a new one. Heatable appeared during an online search and I found it very easy and straightforward to navigate the site. Good selection of boilers together with fixed prices and information stating what was included in the price. Different methods of payment was made clear. Having chosen my boiler a slot was arranged for 4 days later. On the day everything went according to plan and the engineer did a great job of installing and commissioning the boiler. Very happy with the team at Heatable and the whole procedure from start to finish.
Customer in Devon
Posted on 07/02/2025
, work completed 02/02/2025
Recommended
Great service
Fairly straightforward & easy process to get the installation booked, the engineer arrived on time on the day, and easy hassle free installation on the day. Very pleased with the service.
Customer in Greater Manchester
Posted on 07/02/2025
, work completed 06/02/2025
Recommended
Great work and install
The company, Heatable had the boiler delivered and you noticed all the way then the installers came and fit Very conscientious and detailed had to have other work done due to gas connection not being the correct size this was all covered and they did a fantastic job
Customer in West Northamptonshire
Posted on 06/02/2025
, work completed 06/02/2025
Recommended
Viessmann V100 install
My new boiler installation was carried out on time and as per the agreed price. The boiler engineers were polite and courteous and explained the work they were going to do. Any complications were discussed with me and dealt with efficiently. Once the boiler was installed, the functions were explained to me and connected to my hive system correctly. They then dealt with the cleanser and inhibitor and fitted a carbon monoxide alarm. Once finished they then cleaned up my kitchen area and made sure I was happy with everything.
Customer in West Midlands
Posted on 06/02/2025
, work completed 31/01/2025
Recommended
New boiler
Had a boiler fitted by Heatable and couldn't be happier. The fitters were friendly and cleaned up after themselves. Answered any queries we had and explained how to use the controls, (idiot proof). Thank you to everyone involved, from the first phone call to the fitter leaving after the job.
Customer in Merseyside
Posted on 06/02/2025
, work completed 04/02/2025
Recommended
Great Teamwork
Having Solar and Battery fitted was smoothly and quickly handled. All the paperwork was swiftly dealt with and I was kept fully up to date. Installation was clean and tidy and the system is working perfectly.
Customer in Essex
Posted on 05/02/2025
, work completed 07/01/2025
Recommended
Highly recommend Heatable!
Extremely impressed with Heatable and their service, especially Sammy in the customer service centre. So easy to locate the right boiler and order, installation within 48 hours and phone calls to check access so no delays. We are back up & running with a fully installed boiler, would definitely reccomend!
Customer in Buckinghamshire
Posted on 04/02/2025
, work completed 04/02/2025
Recommended
Stress Free Service From A Top Team!
Needing a replacement boiler, I found out about Heatable UK after watching YouTube vlogger Cameron Gray’s 2 year old video about his use of them. It’s worth a watch. After a couple of conversations with their sales team, I discontinued my dialogue with some other local suppliers as Heatable UK impressed me most. This proved to be a great decision. They are price competitive (which is always attractive!) and the service they provide is exemplary. Right from the start, their sales and technical teams engage heavily with you to ascertain exactly what the best boiler is for your location and needs. You are asked to provide certain photos (of internal boiler location, external flue outlet location, etc) in order to help them guide you towards the most suitable brand and model for you. What is really attractive about Heatable UK is that, at no point throughout the process, do you feel under pressure from an intense sales pitch. They really do prefer to listen and help instead, which is delightful. I had the absolute pleasure of dealing mostly with user-friendly sales advisor, Jon Bailey, who epitomises his company’s strong customer satisfaction ethos. I had a pre-conceived idea of the boiler I fancied but, after analysis of my very awkward, high up, flue exit location, Jon (ably backed by his top technical team colleagues) determined that I would be much better off (literally) using a less expensive boiler that’s flue design would circumnavigate the problem. Top service!!
Customer in Glasgow City
Posted on 01/02/2025
, work completed 28/01/2025
Recommended
Heatable - Highly recommended!
I found Heatable online and was impressed by their quality and prices. After supplying photos of installation site and details of my old boiler I was surprised to get a phone call from someone to confirm that the boiler was slightly larger than my existing boiler and would probably not fit the existing cupboard in the bathroom - this is very reassuring to know that they took everything into consideration and made doubly sure that my order was suitable for the space. I opted for the ten year plan, which was very quick and easy to sort. The boiler and pipes arrived an hour before the fitter. The fitter (Luke) was professional, considerate and thorough and the fitting was completed in just under 4 hours with very little noise or disruption, leaving only a small layer of dust to wipe away. Whilst brochures and instructions were left, the fitter Luke also showed us and explained how he had set up the control unit. Three days later our new boiler is quiet and it working efficiently and I am sorry I waited so long to decide to replace it. Thank you Heatable, you will be highly recommended to friends, family and even strangers!
Customer in North Northamptonshire
Posted on 31/01/2025
, work completed 27/01/2025
Recommended
Excellent installation
Many thanks for installing additional panels. Everything was ideal from start to finish. Installers were a great bunch of lads, very thoughtful and knowledgeable. I highly recommend Heatable for solar panel installation. The process is straightforward, and you are kept well informed. The making good was perfect and all debris was removed. Very impressed.
Customer in Suffolk
Posted on 31/01/2025
, work completed 31/01/2025
Recommended
All went to Plan
No issues New combi boiler fitted Heatable advised me on the best boiler for my home requirements Agred installation date 48 hrs ,could have had the boiler fitted in 24 hrs Engineer arrived as planned Boiler and parts delivered as planned Work completed in the day Cleaned up All brickwork made good Old boiler taken away Pipe work very very tidy Engineer very help in his instruction how to use the boiler and wireless thermatast No complaints at all Many thanks to Heatable
Customer in South Yorkshire
Posted on 30/01/2025
, work completed 30/01/2025
Recommended
Brilliant customer service
Heatable installed storage batteries and integrated them into our existing PV system of solar panels. They also replaced our existing inverter and installed a charging point for electric vehicles. The various members of the Heatable staff that we encountered couldn't have been more helpful throughout the whole process, especially when various problems needed to be solved along the way. They were always very responsive when queries arose and were willing to spend time talking us through things. The installers turned up on time, were helpful, polite and friendly, cleared up after themselves, and did the job efficiently and well.
Customer in Milton Keynes
Posted on 30/01/2025
, work completed 24/01/2025
Recommended
Excellent service
We found the staff at Heatable incredibly helpful. They quickly sourced the correct combi boiler we required to replace our old one. They were able to accept the photos they needed via What's App and were efficient at sorting the engineer and delivery of the boiler, all of which arrived promptly at the appointed time despite the dreadful weather. The engineer was polite and knowledgeable and when he discovered a slight gas leak next to our meter, swiftly organized a member of the Gas Board to come out and rectify the situation within an hour. All the parts provided by the firm were of good compatability and made for the whole process to take place with great efficiency. We would thoroughly recommend this company.
Customer in Dorset
Posted on 28/01/2025
, work completed 27/01/2025
Recommended
Excellent Service
I had been dreading replacing my old heating system with a combi boiler, but Heatable made the experience amazingly good. It was very easy to find the right replacement at a good price, and the service from the Heatable team with the few additional questions I had was exceptional - shout out to Ruby and Sophie for that. Even the independent installers arranged by Heatable were awesome, pulling an 11 hour shift to fit everything in one day and they were still smiling by the end. Honestly, I can't think of a single thing that could have been better!
Customer in West Yorkshire
Posted on 24/01/2025
, work completed 23/01/2025
Recommended
Buy with confidence
From start to finish everything went perfect , easy to deal with great service no hidden fees the price they give is the price you pay
Customer in Caerdydd
Posted on 23/01/2025
, work completed 23/01/2025
Recommended
Excellent service from Heatable
I needed to replace an old and inefficient boiler that was constantly leaking. I had heard good things and read various excellent reviews of Heatable which is why I decided to use them. The online ordering process was very straightforward and the price quoted was very reasonable. The installer arrived exactly at the time agreed on the installation date. He was very efficient, knowledgeable and completed the work to a high standard. I now have an efficient cost-saving boiler and a much warmer house. The whole process from purchasing to installation has been amazing. I can highly recommend using Heatable..
Customer in Greater Manchester
Posted on 23/01/2025
, work completed 23/01/2025
Recommended
5 Star Workmanship
Replacement of obsolete combi-boiler. I discovered 'Heatable' as a 'WHICH? Trusted Trader' and via recommendations on 'Trustpilot' and 'Money Supermarket'. I placed my order, received a simple questionnaire and supplied some photos of the existing set-up. Contact was made by the contractor (Justin) via text the day before the appointment to confirm start time and ensure the work area would be clear and ready to begin work. Justin arrived on time, worked cleanly and tidily, ensuring protection of floors and property, was polite, courteous, helpful and informative throughout. The pride in quality of workmanship was second to none. Upgrades to the existing system were advised for the benefit of the new boiler's performance and to futureproof the system, and were completed as part of the fixed price, which was already very competitive. (I purchased the 'Pro-Flush' option as part of the package due to the age of my existing system and to protect the new boiler, and would definitely recommend it to anyone with an ageing/older system.) The entire process was simple and stress free, great communication at all stages. If I had to sum up my experience of Heatable it would be to say they make "going the extra mile" normal again, and I'm more than happy to give them a five star rating.
Customer in Somerset
Posted on 04/10/2024
, work completed 03/10/2024
Recommended
Heatable are a fantastic company to work with for Solar (and battery and EV installation)
I came across Heatable almost by accident. I was searching for solar suppliers and had come across a few companies - several of whom use high-pressure tactics of wanting a deposit up front (even though they state you can get a refund, I still felt pressured - it is a way of getting commitment up front). Heatable were different. They stated that they have a clear "no pressure" policy and I will confirm that this was my experience from start to end - initial enquiry during July, Quote acceptance in August and installation completion in September. I filled out an easy online form and was contacted quickly by Liv, and then Phill who started to explain all the pros and cons and options available to me. During installation, I was dealing with Eddie. Eddie is amazing - whilst he is working on your property you hardly know he is there, he just gets on with things and tidies up afterwards. He is also open and honest, with the patience of a saint. The installation was not without some minor issues - but Heatable quickly acknowledged the issues and found solutions - I was never left feeling ignored - and all emails answered promptly. I would recommend Heatable to anyone. I also recently had a boiler installed by... yes - you guessed it - so I am leaving another review for that too.
Customer in Warrington
Posted on 24/09/2024
, work completed 20/09/2024
Recommended
The Ultimate Choice for Unrivalled Solar Panel/Battery Storage Installation
I had 22 REA solar panels with 10Kw battery storage installed by Heatable, and I can confidently say it was the best experience from start to finish. Heatable responsiveness and efficiency are truly unmatched—I've never dealt with a company that operates at such a high standard. Every member of their team was not only incredibly helpful but also genuinely kind and polite, making every interaction a pleasure. The installation was complex, and where other companies hesitated or outright refused, Heatable stepped up without hesitation, completing the job flawlessly. Even while the install is going on Ben from Heatable was making sure the installers have everything they need to complete the job. They handled every challenge with remarkable speed and professionalism. A massive thank you to the entire Heatable team who helped me, and a special thank you to David Simmonds and Isobel Skelton, who truly have gone above and beyond to ensure everything was perfect and spending hours in answering my questions. I couldn't be more impressed and definitely recommended to anyone in the market for solar panels. The service you get and the aftercare is worth every penny. I’m glad I chose them over other companies.
Customer in Berkshire
Posted on 23/08/2024
, work completed 07/08/2024
Recommended
Heatable - an excellent company to work with
I spent quite some time investigating solar panel solutions and spoke to 2 companies prior to contacting Heatable. They were in every way better and more professional than the other companies I dealt with. The pre-sales discussions were honest and helpful while not being pushy in any way and the installation team were excellent. Subsequent questions regarding the system were answered patiently and helpfully by the installation team. I am confident that I have a good system that will deliver good savings. I have no hesitation in recommending Heatable to any person looking to install solar panels.
Customer in Kent
Posted on 16/08/2024
, work completed 17/07/2024
Recommended
Amazing company ....
Contacted Heatable and what an amazing company I happened on. I knew in an instant this was the company I wanted to deal with as I wished to change roof top PV array. Unfortunately I was advised to remain with my present PV as was given an unbiased review stating that I would be better off financially keeping things the same. I was a a little disappointed as I would have preferred having a new system, on the other hand I appreciated the unbiased help I was given.
Customer in Herefordshire
Posted on 14/08/2024
, work completed 26/07/2024
Recommended
Exceptional Service and Top-Notch Performance: A Stellar Experience with Heatable
I recently had the pleasure of working with Heatable and I am beyond impressed with their service. From the very beginning, Isobel Skelton was a tremendous help. I had a million questions about the heatable solution, and Isobel answered every single one of them patiently and thoroughly. She explained the full value of the solution in a clear, unbiased way, which gave me great confidence in my decision. When it came to the purchase and installation journey, Kurk was there every step of the way. He kept me posted throughout the entire installation process, ensuring I was informed and reassured. Kurk helped me navigate the payment process, making it easy for me to pay in full by card. He also organized additional work to support the integration of my Zappi EV charger, ensuring everything was seamless and stress-free. I chose Heatable for their high-performance products and was reassured by their strong customer reviews. Now, having been through the process, I can confirm that the panels are outperforming everyone I've spoken to (kW per panel) in my village. Their customer service is second to none. Heatable doesn't install the systems directly; they use trusted subcontractors. In my case, J Cook Ltd did the installation, led by Jack. Jack was a fountain of knowledge and super enthusiastic. He arrived when he said he would and delivered the work to a high standard. Overall, I would look no further than Heatable for solar solutions. Thank you, to the entire team!
Customer in Cambridgeshire
Posted on 08/08/2024
, work completed 14/06/2024
Recommended
New Boiler Fitted
Boiler had packed up completely and we had to find a replacement as soon as possible, came across the company Heatable advertised on social media. Never heard of them before but did some research on them and decided to get in touch, chose the boiler we wanted which was displayed with all the relevant information we needed and prices. We sent over pictures of where are current boiler was and a date was set. Engineer turned up and got on with the job in hand, cannot praise him enough regarding his workmanship and a lovely guy too. No mess was left and he made sure we were happy with the job before he left. I would not hesitate in using this company again and have recommended them already to family and friends, if and when they need a new boiler. A refreshing change to have workmen that know what they are doing and give you confidence that you made the right choice.
Customer in Norfolk
Posted on 13/02/2024
, work completed 29/12/2023
Recommended
Absolutely brilliant service
Absolutely brilliant from start to finish. Didn't have to lift a finger as Heatable customer service organised everything from sending the boiler quote, placing the order to installation. Guys who came to install were no hassle got on with the job. They were courteous and very knowledgeable. I would have still been without hot water and heat if I had not taken advice given to me by the customer services staff who were outstanding as they explained things very clearly on the phone and then followed it up by an email . Thank you very much for sorting me with a boiler, house is now very warm and cosy. Will definitely recommend Heatable to my friends and family.
Customer in Redcar and Cleveland
Posted on 26/01/2024
, work completed 05/01/2024
Recommended
Boiler Installation
Ordered new boiler, from a wide choice offered,on the Saturday and had the boiler installed on the following Wednesday.The fitter arrived promptly at 8.00am and carried out all the required work, quietly and efficiently.The installation was installed by midafternoon, the fitter took time to explain the operation of the boiler and also the Hive control system linked to my mobile phone.He was very patient explaining the variou functions and removed all rubbish and left the area clean and tidy.I would thoroughly recommend Heatable as an installer and in particular the fitter that installed the boiler.
Customer in Tyne and Wear
Posted on 21/01/2024
, work completed 13/12/2023
Recommended
Review of installation
I was slightly nervous in terms of using on line service unless without personal instructions However having read the previous reviews I did decide to use heatable.Very impressived both in terms the installation from Mr Manjit Singh (Sunny) but also the instructions prior by Heatable.As said I rarely use people without personal referral but in this case would recommend them without hesitation
Customer in Warwickshire
Posted on 19/01/2024
, work completed 31/08/2023
Recommended
HEATABLE MAKE EVERYTHING EASY
Heatable make choosing and buying a new boiler so easy. First class workmanship. Excellent customer care.
Customer in Shropshire
Posted on 19/01/2024
, work completed 18/01/2023
Recommended
Great Company
This is the newest and best way to buy your new boiler, no reps visiting your home to give you over inflated quotes, just give Heatable the information they ask for online and receive an honest and fair price for your installation, and it’s a price that never changes no matter how much extra work may need done in order to complete the job, my price was less than half what British Gas quoted for the exact same work, I had an old back boiler removed from my living room and a brand new Worcester Bosch A rated boiler fitted in my kitchen cupboard, it was a lot of work for a great price and I couldn’t be happier with the result, one of the best decisions I’ve ever made to use Heatable.
Customer in Fife
Posted on 18/01/2024
, work completed 05/04/2023
Recommended
Completely Satisfied
Approaching Christmas with a 15 year old boiler constantly losing pressure and steaming like a power station, I decided to get a new boiler. My usual heating man couldn't help me until the New Year but he confirmed that the Heatable price was very good. I chose the first available date and received an e mail the day before advising me that the engineer would be there the next day at 8:00 am. He arrived on time, the new boiler arrived shortly after and he was finished and all cleaned away by mid afternoon. I had not appreciated that this involved quite a few changes to the system to meet new regulations. Thanks to Heatable I have a nice feeling of satisfaction that I did the right thing at the right time.
Customer in Dorset
Posted on 18/01/2024
(Reviewer did not use service)
Recommended
Excellent service and Price - New Boiler
The Engineer arrived on time and they handled the work professionally. Also made arrangements of using the Loft boards on the extension roof. This helped us avoiding the hassle and cost of acquiring a scaffolding for the Flue fitting on the roof. Have been using the Viessmann Combi boiler now for about close to 3 months without any issue. Would recommend Heatable to any prospective customers as we received the best service and price from them.
Customer in Cheshire East
Posted on 18/01/2024
, work completed 23/10/2023
Recommended
Unbeatable experience from Heatable
Got my boiler changed through Heatable last Tuesday having placed the order on the previous Saturday. Who knew you could get it done so quick!!! They arrange everything from start to finish. The quote was so reasonable my husband told me to book it in straight away. Placed the order and all systems go. Uploaded the photos. I was quickly allocated Luke as my engineer. He promptly arrived on time and carried out removal of my old boiler and installation of the new one. My husband is fussy about neatness with pipes etc and he says he can't fault his work. He was thoroughly professional and I would have him back any time to do work for us. I thoroughly recommend Heatable so if you are looking at my review don't hesitate they were faultless. Special shout to Gabriella who talked me through everything and put my mind at rest and also to Isobel who I spoke to just after I placed the order. I wish everything was this easy.
Customer in Buckinghamshire
Posted on 17/01/2024
, work completed 15/08/2023
Recommended
Heatable service - it worked well for us!
As a long standing Which member (age 82) I appreciate how useful this service is for people making expensive decisions. I hope our experience provides reassurance. For us Heatable came up trumps and we made a good choice! Ours was not the most straightforward job as the pipework was from different times and the system not designed to current layouts. It involved a lot more than an easy boiler change. The engineer's expertise and experience of systems really counted. All in all two days as planned for the installation of a top rated boiler and replacement of some radiators. There was a later visit arranged to replace some additional radiators. Heatable is Cheshire based as coincidentally we are but has a much bigger national coverage. The excellent engineer who did the work travelled 55 miles from Yorkshire along motorways at difficult times. Everything has been completely trouble free since installation. We found Heatable headquarters staff helpful, easy to reach and messages were exchanged quickly.
Customer in Cheshire East
Posted on 17/01/2024
, work completed 09/11/2023
Recommended
Heatable not beatable
I had a great experience with Heatable installing my new boiler from start to finish. They were helpful and professional throughout the whole process and I would highly recommend their service. There was a tiny leak from one of the plastic joints after installation that was quickly fixed and I have been more than happy with my boiler since then. This is an honest review.
Customer in Greater London
Posted on 17/01/2024
, work completed 28/04/2023
Recommended
One totally satisfied customer.
I cannot fault the service I received . The new boiler was installed within two days of my initial enquiry. The price was most competitive. The workmen were efficient, courteous and left no mess whatsoever.
Customer in Kent
Posted on 17/01/2024
, work completed 14/07/2023
Recommended
Amazing! 👍
Amazing! The best choice I could've made to use heatable. Fantastic price and great, helpful and knowledgeable staff on the other end of the phone whenever I had any questions. Ben (the engineer) was amazing. Went above and beyond with everything during the installation.He was also great and professional when dealing with the tenants at the property. Big big thanks to everyone at Heatable! 👍👍
Customer in Greater London
Posted on 17/01/2024
, work completed 10/01/2024
Recommended
Very Happy Customer
Richard arrived on time and was very… Richard arrived on time and was very professional and polite, he used floor protection and cleaned up what little mess he made, I would highly recommend him and Heatable if you what a truly top rated company and the people they use ***** cannot fault them and the service in any way Date of experience: January 09, 2024
Customer in West Midlands
Posted on 17/01/2024
, work completed 09/01/2024
Recommended
Boiler replacement
Excellent service and quick turnaround with a decent price for the job. I would definitely recommend this company to anyone
Customer in West Yorkshire
Posted on 17/01/2024
, work completed 27/12/2023
Recommended
No-hassle install
The engineer arrived early enough to get a good start on the install. She was very friendly and helpful. The install went well, though I did notice a minor issue a few days later. I logged it and the original installer got back in touch and talked me through it very easily. Great service!
Customer in Kingston upon Hull
Posted on 17/01/2024
, work completed 30/10/2023
Recommended
Great service, end to end, fantastic communication
Complex install of Gas boiler needing roof access but Heatable did an amaing job and got me a great deal with the boiler itself. No need to look for another provider.
Customer in Greater London
Posted on 17/01/2024
, work completed 29/09/2023
Recommended
All good
From start to Finnish we were very impressed with everything .. and Duanne and his colleague where first class everything kept tidy and all rubbish removed wouldn’t hesitate to recommend to friends and family first class service. Many thanks
Customer in Blackpool
Posted on 17/01/2024
, work completed 29/12/2023
Recommended
A never end nightmare installation
Installation took only 3 hours and the result was .... 1. They removed an old pipe and "forgot" to seal it. It took 3 visits for them to fix it ( they should have replaced the pipe but they only applied some silicone). Downstairs neighbour property damaged twice. 2. One month later we noticed a gas leak, they repaired it after saying 'it was only a small one'. 3. They removed all the plaster when removing the old boiler (answer after complaining - check our policy) 4. They broke the back of all my kitchen cabinets to set up the condensate pipe. They did not even ask or mention it while in the flat. 5. Over a year later, we found that this condensate pipe was leaking, we fix it 6. Over 2 year later, we found another condensate pipe leak ....We are still investigating if we need to replace the whole pipe.
Customer in Greater London
Posted on 05/12/2023
, work completed 05/01/2022
What a trouble free experience
I had previously reviewed what boiler would be best for my needs and property. I then got quotes for the best price on line and from local tradesmen. To my suprise Heatable had an extremely competitive price plus I could pick a date that was convenient for me. On the day of installation the guys came around 9 o'clock and was finished around 2 o'clock .Overall the experience was trouble free and really good value. I have now had the boiler for 6 months and still trouble free. I would highly recommend Heatable
Customer in West Midlands
Posted on 11/09/2023
, work completed 10/03/2023
Recommended
SW4
Really top service - quality/speed/price. Would definitely recommend, indeed I have recommended to friends and colleagues
Tony in Greater London
Posted on 30/08/2023
, work completed 18/04/2023
Recommended
Boiler Replacenent
Needed a replacement boiler as my 13 boiler was leaking and I decided it was past its usefulness. I researched a more energy efficient boiler and decided the best was a Worcester Bosch. Once I had checked out the price I looked for someone to supply and fit. The most competitive were Heatable who also had some excellent reviews. I went online at 16:00 and looked for a fitting date and lo and behold it was 9:00 the following day! I booked and paid for it and true to their word turned up with the boiler. Magnaclean and in-line water softener and fitted it in a few hours. Total satisfaction and would not hesitate to recommend not just Heatable but the Worcester Bosch boiler.
Customer in Staffordshire
Posted on 30/08/2023
, work completed 13/03/2003
Recommended
Amazing service start to end
Their sales team are incredibly friendly and helped through the whole process. The fitters showed up right on time and finished the install that day. Great service.
Customer in Greater London
Posted on 30/08/2023
, work completed 01/03/2023
Recommended
Appalling Installation and very poor aftercare
Having trusted Which's recommendation I arranged a new boiler installation from Heatable. Absolutely appalling initial installation. Scruffy, messy and significant damage caused by sub-contractors who couldn’t care less. Very slow to begin rectifying problems. Several revisits needed to resolve primary issues. From that point on, emails were ignored. The roof is now leaking from flu installation. Tried to give them the benefit of the doubt, but overall, very poor.
Customer in Lancashire
Posted on 13/03/2023
, work completed 10/01/2023
Regretting my choice
I didn't have a good experience with Heatable. - The engineer was late, and didn't communicate until after the agreed arrival window had passed - The engineer was messy and careless. They left mortar sprayed over the walls and ceiling; were going to leave holes in the external wall until I asked them to fill them; stood on parts of the boiler during installation; did not install the products I had ordered and paid for; installed the thermostat receiver in a place where it wouldn't have worked; let a stranger into my home while I was out for half an hour, and allowed them to wait in my living room until I got back (someone who was looking for a room to rent); and finally asked if they could sign the completion documents on my behalf because their phone had run out of battery. - To their credit, Heatable did agree to refund the products which hadn't been installed and sent another engineer to replace the damaged cover and 'audit' the installation. This engineer told me the boiler should work OK but it had been installed messily with poor soldering. - At no point in a 20-minute conversation did Heatable offer an apology, until I suggested it might be appropriate. Even then, the aftersales agent was quite stroppy when I described the experience as an example of poor service, bizarrely maintaining they had provided a good service. I was attracted to Heatable by the offer of spreading the cost over time. I now wish I had found a local engineer and paid up front.
Customer in Greater London
Posted on 26/01/2023
, work completed 21/11/2022
Unbeatable Heatable
After researching many boilers and getting various quotes I decided on Heatable to replace my old boiler. They were the most helpful, practical and friendly when I needed advice on which boiler to go for and they were not at all pushy. Their prices were competitive. The information and communication upfront was clear and simple. They put me in touch with the local engineer who was to fit the boiler. He was amazing! He turned up on time, worked all day in a heatwave in my attic, covered his shoes, laid down dust cloths, left the workspace tidy and clean and patiently went through the control system at the end of the day until we understood it. Heatable stayed in touch and have contacted me since to check I am happy. The Worcester Bosch 4000 boiler has a ten year guarantee with the manufacturer but Heatable have told me not to hesitate to contact them first if anything goes wrong or I need advice. From start to finish, I cannot recommend this company enough.
Customer in Derbyshire
Posted on 26/07/2022
, work completed 22/07/2018
Recommended
Endorsement Reference
Great service from start to finish, prompt, courteous, communicative, competitively priced and quality choice of boiler brands. Needed a new boiler urgently and usually when you don't have the time to hunt around for competitive prices - especially anything plumbing related - that's when you end up paying a premium. Heatable proved to be an exception not only were their prices really competitive but they didn't hang about, I made the first enquiry online on Sunday and I had a new boiler installed up and running by Tuesday! They kept me informed and checked with me that everything was suitable for the installation on the Monday so that their approved installer could complete the job on the day. Follow up calls ensued to make sure the boiler was working fine and that I had been happy with the service. To boot my boiler came with a 10yr parts warranty and they told me that should there be any issues in terms of boiler repairs to get in touch with them first and they would assist to ensure that the warranty is fulfilled. How good is that!
Which? Trusted Traders Consumer
Posted on 15/07/2022
, work completed 12/04/2022
Recommended
Endorsement Reference
We had a new boiler fitted which was being relocated from the attic to an airing cupboard. The job ended up requiring significant additional work as the existing gas pipe was insufficient and the flue needed to be extended. All of that was included in the price given before the job started so there were no surprises. The local contractor used for the work was extremely professional. The engineer was punctual, worked very hard for two days, and was clean and thorough. Unfortunately the condensate pump was faulty but they ordered a replacement and came back to switch it over within the week. The boiler has been functioning perfectly and silently since the work was completed and Heatable were in touch soon afterwards to make sure we were happy.
Which? Trusted Traders Consumer
Posted on 15/07/2022
, work completed 28/02/2022
Recommended
Endorsement Reference
Ordered a new boiler from Heatable after being let down by another company. The website made the process look incredibly simple, but I tend to be sceptical about things these days that straightforward and quickly become a mess to arrange. So with that in mind I was delighted to find that Heatable were exactly as simple and reliable as they appear. We completed the short questionnaire on their website to determine what size boiler we needed and when then presented with a selection of appropriate boilers with the pros and cons of each explained. We chose the interest free credit option which was quickly sorted out online also. In total the whole process took around 30 minutes. This was a Saturday afternoon and we chose the following Tuesday as the installation date. I received a phone call Monday morning confirming everything and then a text message Monday evening and another Tuesday morning from the installer to confirm what time they would arrive. They arrived exactly when they said they would. They were polite and friendly throughout, answering all the questions I had, and when they had finished removed all the mess and cleaned up properly. All in all it was a very positive experience. It's only a shame that they only do boilers so I hopefully won't be needing their services again for another 15 years or so.
Which? Trusted Traders Consumer
Posted on 15/07/2022
, work completed 12/04/2022
Recommended
Endorsement Reference
Brian the installer was amazing, boiler works perfectly and very happy with the installation. Was really surprised and skeptical from the fact that the online quote was way cheaper than other local companies. Ended booking with heatable and do not regret for a second. Brian got more than 15 years experience and he even manage to fix some plumbing issues with have. Honestly cannot rate him highly enough. For heatable services must said that I am super happy too, I have book an extra piece for hard water that was not needed during the installation and they refund the full cost straight away.
Which? Trusted Traders Consumer
Posted on 15/07/2022
, work completed 05/05/2022
Recommended
Endorsement Reference
Heatable were able to fit our boiler within a few days! Great availability, phone calls prior to tradesperson turning up meant I knew exactly what to expect and so did the tradesperson. So happy with how quickly and well the work was completed
Which? Trusted Traders Consumer
Posted on 15/07/2022
, work completed 03/05/2022
Recommended
Endorsement Reference
I used Heatable to install a new boiler for my tenants. The process was incredibly smooth. I also realised that I provided incorrect details regarding where the boiler flue was positioned. When the engineer went out, he still completed the work and informed Heatable, who refunded me in excess of £300. I would have been none the wiser had they not told me
Which? Trusted Traders Consumer
Posted on 15/07/2022
, work completed 02/05/2022
Recommended
Endorsement Reference
Old boiler packed in, removal of old boiler and installation of new one.
Which? Trusted Traders Consumer
Posted on 15/07/2022
, work completed 23/05/2022
Recommended
Endorsement Reference
Had a new Worcester boiler fitted, complete with flush and new thermostat cheaper than other companies were quoting for a cheaper brand of boiler. Communication was quick and easy and they turned up and done a clean job on my chosen date (2 days after initial quote request) All in, very good
Which? Trusted Traders Consumer
Posted on 15/07/2022
, work completed 17/05/2022
Recommended
Easy process, quick install, 0% finance!
Easy buying process with heatable, the main plus points were the value and the ability to pay at 0% over 2 years. Paid on the Saturday, installation completed on the Tuesday. The installers arrived on time, were polite and explained everything that would happen. The work was completed in about 7 hours and everything was left clean and tidy. Great process from start to finish. Would definitely recommend Heatable.
Customer in Northumberland
Posted on 13/07/2022
, work completed 12/07/2022
Recommended
No hesitation in recommending Heatable!
From start to finish Heatable were great! They helped with my choice of boiler and the order process was very easy. Our boiler had broken and they came and fitted the new one the very next day, even though it was a Saturday. Jay and his workmate were very good. They were polite and friendly and explained everything they needed to do and worked virtually non-stop all day to get the job done. Once finished they cleaned up and left everything in order. They then made sure we understood how to operate the boiler before leaving. We have been singing their praises to family and friends and would not hesitate to recommend Heatable to anyone looking for a new boiler. Their service and great prices are second to none. We received a call from Heatable on the Monday morning to check if everything had gone okay and to let us know that they would be dealing with the gas safety registration and the 10-year warranty registration which would then be forwarded to us. They also said to ring them if we had any concerns. All in all, I don't think you could ask for any better service.
Customer in Cumbria
Posted on 11/07/2022
, work completed 09/07/2022
Recommended
Really does take all the stress away
So I thought it all seemed too good to be true as the price was cheaper then anywhere else and they could install very quickly which made me nervous but turns out I had nothing to worry about! Service has been great throughout and really easy so takes all the stress away!
Customer in Hampshire
Posted on 09/07/2022
, work completed 01/07/2022
Recommended
combie boiler exchange
I had a 9 year old combi boiler that kept breaking down so rather than paying for it being repaired again I got 2 local quotes, both quotes seemed overpriced, so I had a look on the internet and found Heatable and asked for a quote, the reply came back promptly and I signed up and the date was agreed to install a new Worcester bosch Greenstar 4000 combi boiler. The engineer came on the day and it was all done without any fuss, there were no hidden extras and I got everything it said in the quote. I highly recommend this company.
Customer in Redcar and Cleveland
Posted on 05/07/2022
, work completed 01/07/2022
Recommended
Great experience
We are in our mid seventies and our old gas back boiler was not broken but it was obsolete so we decided to look into having a combi boiler fitted. I found Heatable online and because I was so out of touch fired off a few questions and we received very helpful positive answers. Because of this I rang them and told them our situation, we live in a terraced house that does have a built out kitchen but of course, most of the space is taken up with units and cupboards, there is one space but I was worried our kitchen would look like an industrial unit. The guy at Heatable said we will put it in the airing cupboard, "it's in the middle of the house, no outside wall for the flue". No problem they said we will put the flue through the roof. I was amazed by this but carried on sending the photographs they requested and I received my fixed price quote which was inside my estimated budget, I was given a date and I paid the invoice. On installation day the engineer and an apprentice turned up on time did a quick recce and got stuck in. The job was completed the following day mid afternoon, the two guys were excellent they worked tidily, kept us informed of what they were up to and cleaned up after themselves. They removed the old back boiler and fire from the living room and the cistern from the airing cupboard to make way for the boiler. Because of our age, we were a little worried about such a major job, but Heatable and the engineer had everything under control. Can't praise them enough.
Customer in Blackburn with Darwen
Posted on 05/07/2022
, work completed 23/06/2022
Recommended