The Ultimate Choice for Unrivalled Solar Panel/Battery Storage Installation
I had 22 REA solar panels with 10Kw battery storage installed by Heatable, and I can confidently say it was the best experience from start to finish. Heatable responsiveness and efficiency are truly unmatched—I've never dealt with a company that operates at such a high standard. Every member of their team was not only incredibly helpful but also genuinely kind and polite, making every interaction a pleasure. The installation was complex, and where other companies hesitated or outright refused, Heatable stepped up without hesitation, completing the job flawlessly. Even while the install is going on Ben from Heatable was making sure the installers have everything they need to complete the job. They handled every challenge with remarkable speed and professionalism. A massive thank you to the entire Heatable team who helped me, and a special thank you to David Simmonds and Isobel Skelton, who truly have gone above and beyond to ensure everything was perfect and spending hours in answering my questions. I couldn't be more impressed and definitely recommended to anyone in the market for solar panels. The service you get and the aftercare is worth every penny. I’m glad I chose them over other companies.
Customer in Berkshire
Posted on 23/08/2024
, work completed 07/08/2024
Recommended
Heatable - an excellent company to work with
I spent quite some time investigating solar panel solutions and spoke to 2 companies prior to contacting Heatable. They were in every way better and more professional than the other companies I dealt with. The pre-sales discussions were honest and helpful while not being pushy in any way and the installation team were excellent. Subsequent questions regarding the system were answered patiently and helpfully by the installation team. I am confident that I have a good system that will deliver good savings. I have no hesitation in recommending Heatable to any person looking to install solar panels.
Customer in Kent
Posted on 16/08/2024
, work completed 17/07/2024
Recommended
Amazing company ....
Contacted Heatable and what an amazing company I happened on. I knew in an instant this was the company I wanted to deal with as I wished to change roof top PV array. Unfortunately I was advised to remain with my present PV as was given an unbiased review stating that I would be better off financially keeping things the same. I was a a little disappointed as I would have preferred having a new system, on the other hand I appreciated the unbiased help I was given.
Customer in Herefordshire
Posted on 14/08/2024
, work completed 26/07/2024
Recommended
Exceptional Service and Top-Notch Performance: A Stellar Experience with Heatable
I recently had the pleasure of working with Heatable and I am beyond impressed with their service. From the very beginning, Isobel Skelton was a tremendous help. I had a million questions about the heatable solution, and Isobel answered every single one of them patiently and thoroughly. She explained the full value of the solution in a clear, unbiased way, which gave me great confidence in my decision. When it came to the purchase and installation journey, Kurk was there every step of the way. He kept me posted throughout the entire installation process, ensuring I was informed and reassured. Kurk helped me navigate the payment process, making it easy for me to pay in full by card. He also organized additional work to support the integration of my Zappi EV charger, ensuring everything was seamless and stress-free. I chose Heatable for their high-performance products and was reassured by their strong customer reviews. Now, having been through the process, I can confirm that the panels are outperforming everyone I've spoken to (kW per panel) in my village. Their customer service is second to none. Heatable doesn't install the systems directly; they use trusted subcontractors. In my case, J Cook Ltd did the installation, led by Jack. Jack was a fountain of knowledge and super enthusiastic. He arrived when he said he would and delivered the work to a high standard. Overall, I would look no further than Heatable for solar solutions. Thank you, to the entire team!
Customer in Cambridgeshire
Posted on 08/08/2024
, work completed 14/06/2024
Recommended
New Boiler Fitted
Boiler had packed up completely and we had to find a replacement as soon as possible, came across the company Heatable advertised on social media. Never heard of them before but did some research on them and decided to get in touch, chose the boiler we wanted which was displayed with all the relevant information we needed and prices. We sent over pictures of where are current boiler was and a date was set. Engineer turned up and got on with the job in hand, cannot praise him enough regarding his workmanship and a lovely guy too. No mess was left and he made sure we were happy with the job before he left. I would not hesitate in using this company again and have recommended them already to family and friends, if and when they need a new boiler. A refreshing change to have workmen that know what they are doing and give you confidence that you made the right choice.
Customer in Norfolk
Posted on 13/02/2024
, work completed 29/12/2023
Recommended
Absolutely brilliant service
Absolutely brilliant from start to finish. Didn't have to lift a finger as Heatable customer service organised everything from sending the boiler quote, placing the order to installation. Guys who came to install were no hassle got on with the job. They were courteous and very knowledgeable. I would have still been without hot water and heat if I had not taken advice given to me by the customer services staff who were outstanding as they explained things very clearly on the phone and then followed it up by an email . Thank you very much for sorting me with a boiler, house is now very warm and cosy. Will definitely recommend Heatable to my friends and family.
Customer in Redcar and Cleveland
Posted on 26/01/2024
, work completed 05/01/2024
Recommended
Boiler Installation
Ordered new boiler, from a wide choice offered,on the Saturday and had the boiler installed on the following Wednesday.The fitter arrived promptly at 8.00am and carried out all the required work, quietly and efficiently.The installation was installed by midafternoon, the fitter took time to explain the operation of the boiler and also the Hive control system linked to my mobile phone.He was very patient explaining the variou functions and removed all rubbish and left the area clean and tidy.I would thoroughly recommend Heatable as an installer and in particular the fitter that installed the boiler.
Customer in Tyne and Wear
Posted on 21/01/2024
, work completed 13/12/2023
Recommended
Review of installation
I was slightly nervous in terms of using on line service unless without personal instructions However having read the previous reviews I did decide to use heatable.Very impressived both in terms the installation from Mr Manjit Singh (Sunny) but also the instructions prior by Heatable.As said I rarely use people without personal referral but in this case would recommend them without hesitation
Customer in Warwickshire
Posted on 19/01/2024
, work completed 31/08/2023
Recommended
HEATABLE MAKE EVERYTHING EASY
Heatable make choosing and buying a new boiler so easy. First class workmanship. Excellent customer care.
Customer in Shropshire
Posted on 19/01/2024
, work completed 18/01/2023
Recommended
Great Company
This is the newest and best way to buy your new boiler, no reps visiting your home to give you over inflated quotes, just give Heatable the information they ask for online and receive an honest and fair price for your installation, and it’s a price that never changes no matter how much extra work may need done in order to complete the job, my price was less than half what British Gas quoted for the exact same work, I had an old back boiler removed from my living room and a brand new Worcester Bosch A rated boiler fitted in my kitchen cupboard, it was a lot of work for a great price and I couldn’t be happier with the result, one of the best decisions I’ve ever made to use Heatable.
Customer in Fife
Posted on 18/01/2024
, work completed 05/04/2023
Recommended
Completely Satisfied
Approaching Christmas with a 15 year old boiler constantly losing pressure and steaming like a power station, I decided to get a new boiler. My usual heating man couldn't help me until the New Year but he confirmed that the Heatable price was very good. I chose the first available date and received an e mail the day before advising me that the engineer would be there the next day at 8:00 am. He arrived on time, the new boiler arrived shortly after and he was finished and all cleaned away by mid afternoon. I had not appreciated that this involved quite a few changes to the system to meet new regulations. Thanks to Heatable I have a nice feeling of satisfaction that I did the right thing at the right time.
Customer in Dorset
Posted on 18/01/2024
(Reviewer did not use service)
Recommended
Excellent service and Price - New Boiler
The Engineer arrived on time and they handled the work professionally. Also made arrangements of using the Loft boards on the extension roof. This helped us avoiding the hassle and cost of acquiring a scaffolding for the Flue fitting on the roof. Have been using the Viessmann Combi boiler now for about close to 3 months without any issue. Would recommend Heatable to any prospective customers as we received the best service and price from them.
Customer in Cheshire East
Posted on 18/01/2024
, work completed 23/10/2023
Recommended
Unbeatable experience from Heatable
Got my boiler changed through Heatable last Tuesday having placed the order on the previous Saturday. Who knew you could get it done so quick!!! They arrange everything from start to finish. The quote was so reasonable my husband told me to book it in straight away. Placed the order and all systems go. Uploaded the photos. I was quickly allocated Luke as my engineer. He promptly arrived on time and carried out removal of my old boiler and installation of the new one. My husband is fussy about neatness with pipes etc and he says he can't fault his work. He was thoroughly professional and I would have him back any time to do work for us. I thoroughly recommend Heatable so if you are looking at my review don't hesitate they were faultless. Special shout to Gabriella who talked me through everything and put my mind at rest and also to Isobel who I spoke to just after I placed the order. I wish everything was this easy.
Customer in Buckinghamshire
Posted on 17/01/2024
, work completed 15/08/2023
Recommended
Heatable service - it worked well for us!
As a long standing Which member (age 82) I appreciate how useful this service is for people making expensive decisions. I hope our experience provides reassurance. For us Heatable came up trumps and we made a good choice! Ours was not the most straightforward job as the pipework was from different times and the system not designed to current layouts. It involved a lot more than an easy boiler change. The engineer's expertise and experience of systems really counted. All in all two days as planned for the installation of a top rated boiler and replacement of some radiators. There was a later visit arranged to replace some additional radiators. Heatable is Cheshire based as coincidentally we are but has a much bigger national coverage. The excellent engineer who did the work travelled 55 miles from Yorkshire along motorways at difficult times. Everything has been completely trouble free since installation. We found Heatable headquarters staff helpful, easy to reach and messages were exchanged quickly.
Customer in Cheshire East
Posted on 17/01/2024
, work completed 09/11/2023
Recommended
Heatable not beatable
I had a great experience with Heatable installing my new boiler from start to finish. They were helpful and professional throughout the whole process and I would highly recommend their service. There was a tiny leak from one of the plastic joints after installation that was quickly fixed and I have been more than happy with my boiler since then. This is an honest review.
Customer in Greater London
Posted on 17/01/2024
, work completed 28/04/2023
Recommended
One totally satisfied customer.
I cannot fault the service I received . The new boiler was installed within two days of my initial enquiry. The price was most competitive. The workmen were efficient, courteous and left no mess whatsoever.
Customer in Kent
Posted on 17/01/2024
, work completed 14/07/2023
Recommended
Amazing! 👍
Amazing! The best choice I could've made to use heatable. Fantastic price and great, helpful and knowledgeable staff on the other end of the phone whenever I had any questions. Ben (the engineer) was amazing. Went above and beyond with everything during the installation.He was also great and professional when dealing with the tenants at the property. Big big thanks to everyone at Heatable! 👍👍
Customer in Greater London
Posted on 17/01/2024
, work completed 10/01/2024
Recommended
Very Happy Customer
Richard arrived on time and was very… Richard arrived on time and was very professional and polite, he used floor protection and cleaned up what little mess he made, I would highly recommend him and Heatable if you what a truly top rated company and the people they use ***** cannot fault them and the service in any way Date of experience: January 09, 2024
Customer in West Midlands
Posted on 17/01/2024
, work completed 09/01/2024
Recommended
Boiler replacement
Excellent service and quick turnaround with a decent price for the job. I would definitely recommend this company to anyone
Customer in West Yorkshire
Posted on 17/01/2024
, work completed 27/12/2023
Recommended
No-hassle install
The engineer arrived early enough to get a good start on the install. She was very friendly and helpful. The install went well, though I did notice a minor issue a few days later. I logged it and the original installer got back in touch and talked me through it very easily. Great service!
Customer in Kingston upon Hull
Posted on 17/01/2024
, work completed 30/10/2023
Recommended
Great service, end to end, fantastic communication
Complex install of Gas boiler needing roof access but Heatable did an amaing job and got me a great deal with the boiler itself. No need to look for another provider.
Customer in Greater London
Posted on 17/01/2024
, work completed 29/09/2023
Recommended
All good
From start to Finnish we were very impressed with everything .. and Duanne and his colleague where first class everything kept tidy and all rubbish removed wouldn’t hesitate to recommend to friends and family first class service. Many thanks
Customer in Blackpool
Posted on 17/01/2024
, work completed 29/12/2023
Recommended
A never end nightmare installation
Installation took only 3 hours and the result was .... 1. They removed an old pipe and "forgot" to seal it. It took 3 visits for them to fix it ( they should have replaced the pipe but they only applied some silicone). Downstairs neighbour property damaged twice. 2. One month later we noticed a gas leak, they repaired it after saying 'it was only a small one'. 3. They removed all the plaster when removing the old boiler (answer after complaining - check our policy) 4. They broke the back of all my kitchen cabinets to set up the condensate pipe. They did not even ask or mention it while in the flat. 5. Over a year later, we found that this condensate pipe was leaking, we fix it 6. Over 2 year later, we found another condensate pipe leak ....We are still investigating if we need to replace the whole pipe.
Customer in Greater London
Posted on 05/12/2023
, work completed 05/01/2022
What a trouble free experience
I had previously reviewed what boiler would be best for my needs and property. I then got quotes for the best price on line and from local tradesmen. To my suprise Heatable had an extremely competitive price plus I could pick a date that was convenient for me. On the day of installation the guys came around 9 o'clock and was finished around 2 o'clock .Overall the experience was trouble free and really good value. I have now had the boiler for 6 months and still trouble free. I would highly recommend Heatable
Customer in West Midlands
Posted on 11/09/2023
, work completed 10/03/2023
Recommended
SW4
Really top service - quality/speed/price. Would definitely recommend, indeed I have recommended to friends and colleagues
Tony in Greater London
Posted on 30/08/2023
, work completed 18/04/2023
Recommended
Boiler Replacenent
Needed a replacement boiler as my 13 boiler was leaking and I decided it was past its usefulness. I researched a more energy efficient boiler and decided the best was a Worcester Bosch. Once I had checked out the price I looked for someone to supply and fit. The most competitive were Heatable who also had some excellent reviews. I went online at 16:00 and looked for a fitting date and lo and behold it was 9:00 the following day! I booked and paid for it and true to their word turned up with the boiler. Magnaclean and in-line water softener and fitted it in a few hours. Total satisfaction and would not hesitate to recommend not just Heatable but the Worcester Bosch boiler.
Customer in Staffordshire
Posted on 30/08/2023
, work completed 13/03/2003
Recommended
Amazing service start to end
Their sales team are incredibly friendly and helped through the whole process. The fitters showed up right on time and finished the install that day. Great service.
Customer in Greater London
Posted on 30/08/2023
, work completed 01/03/2023
Recommended
Appalling Installation and very poor aftercare
Having trusted Which's recommendation I arranged a new boiler installation from Heatable. Absolutely appalling initial installation. Scruffy, messy and significant damage caused by sub-contractors who couldn’t care less. Very slow to begin rectifying problems. Several revisits needed to resolve primary issues. From that point on, emails were ignored. The roof is now leaking from flu installation. Tried to give them the benefit of the doubt, but overall, very poor.
Customer in Lancashire
Posted on 13/03/2023
, work completed 10/01/2023
Regretting my choice
I didn't have a good experience with Heatable. - The engineer was late, and didn't communicate until after the agreed arrival window had passed - The engineer was messy and careless. They left mortar sprayed over the walls and ceiling; were going to leave holes in the external wall until I asked them to fill them; stood on parts of the boiler during installation; did not install the products I had ordered and paid for; installed the thermostat receiver in a place where it wouldn't have worked; let a stranger into my home while I was out for half an hour, and allowed them to wait in my living room until I got back (someone who was looking for a room to rent); and finally asked if they could sign the completion documents on my behalf because their phone had run out of battery. - To their credit, Heatable did agree to refund the products which hadn't been installed and sent another engineer to replace the damaged cover and 'audit' the installation. This engineer told me the boiler should work OK but it had been installed messily with poor soldering. - At no point in a 20-minute conversation did Heatable offer an apology, until I suggested it might be appropriate. Even then, the aftersales agent was quite stroppy when I described the experience as an example of poor service, bizarrely maintaining they had provided a good service. I was attracted to Heatable by the offer of spreading the cost over time. I now wish I had found a local engineer and paid up front.
Customer in Greater London
Posted on 26/01/2023
, work completed 21/11/2022
Unbeatable Heatable
After researching many boilers and getting various quotes I decided on Heatable to replace my old boiler. They were the most helpful, practical and friendly when I needed advice on which boiler to go for and they were not at all pushy. Their prices were competitive. The information and communication upfront was clear and simple. They put me in touch with the local engineer who was to fit the boiler. He was amazing! He turned up on time, worked all day in a heatwave in my attic, covered his shoes, laid down dust cloths, left the workspace tidy and clean and patiently went through the control system at the end of the day until we understood it. Heatable stayed in touch and have contacted me since to check I am happy. The Worcester Bosch 4000 boiler has a ten year guarantee with the manufacturer but Heatable have told me not to hesitate to contact them first if anything goes wrong or I need advice. From start to finish, I cannot recommend this company enough.
Customer in Derbyshire
Posted on 26/07/2022
, work completed 22/07/2018
Recommended
Endorsement Reference
Great service from start to finish, prompt, courteous, communicative, competitively priced and quality choice of boiler brands. Needed a new boiler urgently and usually when you don't have the time to hunt around for competitive prices - especially anything plumbing related - that's when you end up paying a premium. Heatable proved to be an exception not only were their prices really competitive but they didn't hang about, I made the first enquiry online on Sunday and I had a new boiler installed up and running by Tuesday! They kept me informed and checked with me that everything was suitable for the installation on the Monday so that their approved installer could complete the job on the day. Follow up calls ensued to make sure the boiler was working fine and that I had been happy with the service. To boot my boiler came with a 10yr parts warranty and they told me that should there be any issues in terms of boiler repairs to get in touch with them first and they would assist to ensure that the warranty is fulfilled. How good is that!
Which? Trusted Traders Consumer
Posted on 15/07/2022
, work completed 12/04/2022
Recommended
Endorsement Reference
We had a new boiler fitted which was being relocated from the attic to an airing cupboard. The job ended up requiring significant additional work as the existing gas pipe was insufficient and the flue needed to be extended. All of that was included in the price given before the job started so there were no surprises. The local contractor used for the work was extremely professional. The engineer was punctual, worked very hard for two days, and was clean and thorough. Unfortunately the condensate pump was faulty but they ordered a replacement and came back to switch it over within the week. The boiler has been functioning perfectly and silently since the work was completed and Heatable were in touch soon afterwards to make sure we were happy.
Which? Trusted Traders Consumer
Posted on 15/07/2022
, work completed 28/02/2022
Recommended
Endorsement Reference
Ordered a new boiler from Heatable after being let down by another company. The website made the process look incredibly simple, but I tend to be sceptical about things these days that straightforward and quickly become a mess to arrange. So with that in mind I was delighted to find that Heatable were exactly as simple and reliable as they appear. We completed the short questionnaire on their website to determine what size boiler we needed and when then presented with a selection of appropriate boilers with the pros and cons of each explained. We chose the interest free credit option which was quickly sorted out online also. In total the whole process took around 30 minutes. This was a Saturday afternoon and we chose the following Tuesday as the installation date. I received a phone call Monday morning confirming everything and then a text message Monday evening and another Tuesday morning from the installer to confirm what time they would arrive. They arrived exactly when they said they would. They were polite and friendly throughout, answering all the questions I had, and when they had finished removed all the mess and cleaned up properly. All in all it was a very positive experience. It's only a shame that they only do boilers so I hopefully won't be needing their services again for another 15 years or so.
Which? Trusted Traders Consumer
Posted on 15/07/2022
, work completed 12/04/2022
Recommended
Endorsement Reference
Brian the installer was amazing, boiler works perfectly and very happy with the installation. Was really surprised and skeptical from the fact that the online quote was way cheaper than other local companies. Ended booking with heatable and do not regret for a second. Brian got more than 15 years experience and he even manage to fix some plumbing issues with have. Honestly cannot rate him highly enough. For heatable services must said that I am super happy too, I have book an extra piece for hard water that was not needed during the installation and they refund the full cost straight away.
Which? Trusted Traders Consumer
Posted on 15/07/2022
, work completed 05/05/2022
Recommended
Endorsement Reference
Heatable were able to fit our boiler within a few days! Great availability, phone calls prior to tradesperson turning up meant I knew exactly what to expect and so did the tradesperson. So happy with how quickly and well the work was completed
Which? Trusted Traders Consumer
Posted on 15/07/2022
, work completed 03/05/2022
Recommended
Endorsement Reference
I used Heatable to install a new boiler for my tenants. The process was incredibly smooth. I also realised that I provided incorrect details regarding where the boiler flue was positioned. When the engineer went out, he still completed the work and informed Heatable, who refunded me in excess of £300. I would have been none the wiser had they not told me
Which? Trusted Traders Consumer
Posted on 15/07/2022
, work completed 02/05/2022
Recommended
Endorsement Reference
Old boiler packed in, removal of old boiler and installation of new one.
Which? Trusted Traders Consumer
Posted on 15/07/2022
, work completed 23/05/2022
Recommended
Endorsement Reference
Had a new Worcester boiler fitted, complete with flush and new thermostat cheaper than other companies were quoting for a cheaper brand of boiler. Communication was quick and easy and they turned up and done a clean job on my chosen date (2 days after initial quote request) All in, very good
Which? Trusted Traders Consumer
Posted on 15/07/2022
, work completed 17/05/2022
Recommended
Easy process, quick install, 0% finance!
Easy buying process with heatable, the main plus points were the value and the ability to pay at 0% over 2 years. Paid on the Saturday, installation completed on the Tuesday. The installers arrived on time, were polite and explained everything that would happen. The work was completed in about 7 hours and everything was left clean and tidy. Great process from start to finish. Would definitely recommend Heatable.
Customer in Northumberland
Posted on 13/07/2022
, work completed 12/07/2022
Recommended
No hesitation in recommending Heatable!
From start to finish Heatable were great! They helped with my choice of boiler and the order process was very easy. Our boiler had broken and they came and fitted the new one the very next day, even though it was a Saturday. Jay and his workmate were very good. They were polite and friendly and explained everything they needed to do and worked virtually non-stop all day to get the job done. Once finished they cleaned up and left everything in order. They then made sure we understood how to operate the boiler before leaving. We have been singing their praises to family and friends and would not hesitate to recommend Heatable to anyone looking for a new boiler. Their service and great prices are second to none. We received a call from Heatable on the Monday morning to check if everything had gone okay and to let us know that they would be dealing with the gas safety registration and the 10-year warranty registration which would then be forwarded to us. They also said to ring them if we had any concerns. All in all, I don't think you could ask for any better service.
Customer in Cumbria
Posted on 11/07/2022
, work completed 09/07/2022
Recommended
Really does take all the stress away
So I thought it all seemed too good to be true as the price was cheaper then anywhere else and they could install very quickly which made me nervous but turns out I had nothing to worry about! Service has been great throughout and really easy so takes all the stress away!
Customer in Hampshire
Posted on 09/07/2022
, work completed 01/07/2022
Recommended
combie boiler exchange
I had a 9 year old combi boiler that kept breaking down so rather than paying for it being repaired again I got 2 local quotes, both quotes seemed overpriced, so I had a look on the internet and found Heatable and asked for a quote, the reply came back promptly and I signed up and the date was agreed to install a new Worcester bosch Greenstar 4000 combi boiler. The engineer came on the day and it was all done without any fuss, there were no hidden extras and I got everything it said in the quote. I highly recommend this company.
Customer in Redcar and Cleveland
Posted on 05/07/2022
, work completed 01/07/2022
Recommended
Great experience
We are in our mid seventies and our old gas back boiler was not broken but it was obsolete so we decided to look into having a combi boiler fitted. I found Heatable online and because I was so out of touch fired off a few questions and we received very helpful positive answers. Because of this I rang them and told them our situation, we live in a terraced house that does have a built out kitchen but of course, most of the space is taken up with units and cupboards, there is one space but I was worried our kitchen would look like an industrial unit. The guy at Heatable said we will put it in the airing cupboard, "it's in the middle of the house, no outside wall for the flue". No problem they said we will put the flue through the roof. I was amazed by this but carried on sending the photographs they requested and I received my fixed price quote which was inside my estimated budget, I was given a date and I paid the invoice. On installation day the engineer and an apprentice turned up on time did a quick recce and got stuck in. The job was completed the following day mid afternoon, the two guys were excellent they worked tidily, kept us informed of what they were up to and cleaned up after themselves. They removed the old back boiler and fire from the living room and the cistern from the airing cupboard to make way for the boiler. Because of our age, we were a little worried about such a major job, but Heatable and the engineer had everything under control. Can't praise them enough.
Customer in Blackburn with Darwen
Posted on 05/07/2022
, work completed 23/06/2022
Recommended