Heatable

Used Heatable for a recent solar and battery install. The service was great from start to finish. The installation team were friendly, efficient, and left everything neat and tidy when they finished.

I had the pleasure of Mr Harry Coates attend to our newly fitted boiler, exceptionally gifted tradesman with impeccable timekeeping and a breath of fresh air of professionalism throughout the day. Heatable whom i have only just heard about, did a rather excellent job in getting everything in place from start to finish. I am extremely happy that the job was completed so quickly and to such a high level of expertise that I will recommend to all my friends and family. Really chuffed that our house is safe and warm for my young family so thank you very much 🙏🙏🙏

The engineer Max was probably one of the best engineers I have ever had. His skills as a heating engineer, electrician, plumber, and brick layer were top notch, coupled together with his solutions mind was outstanding. Very very happy with the person sent. I was not too happy that I may have had to get a 22mm pipe running around my house, which I had accepted I had no chow, for Max to state it wasn't needed. So things started out on a positive. To make things even more challenging I had my boiler moved from the kitchen cupboard to the garage, with boiler removal freeing up a large cupboard and now a new kitchen cupboard too. He was extremely prompt onsite and cleared up everything as he was leaving. Still impressed with his brick work and pipe work, he takes pride in what he does. Working with Heatable from start to finish has also been a joy. A modern feeling company with a huge focus on the customer service (check out their social media). Pricing was better than all the quotes I had in and they were very responsive in "all" my questions - which there were many. All in all a very very happy customer. Friends are bored of me talking about this.

Very comprehensive information provided on the system and all the components. Expansive quotation with a number of options for consideration. Very knowledgeable people to help select the right system, for the on-site survey and during the installation. People all very courteous, and willing to go the extra mile. First class installation, extremely pleased with the way the installation was carried out. Highly satisfactory to have everything demonstrated as fully functional before any of the installation team left the site. The system is fully compatible with Octopus which is helpful in exploring new tariffs. The scaffolding costs applied were incorrect as the team decided that it was not necessary to have scaffolding on both sides of the roof. After discussion the costs were reduced. The scaffolding took a few weeks to be removed, but had any problem occurred it would have enabled an easy fix.

I can strongly recommend Heatable, for New boiler installations i purchased a worcester bosch Greenstar 4000 30kw and very pleased with it. They're a well organised company from ordering online to any queries I raised to fitting of it, By John humphrys who exceeded my expectations , A truly 5 star service from Heatable Very happy customer

The two engineers arrived on time and as soon as the supplies arrived, they worked continuously. They were fast and professional. When they had finished they took all the items associated with the old boiler, cleaned all the areas they worked in and showed us how the boiler worked. Extremely satisfied with them and would definitely recommend.

5th boiler installed by heatable and yet again superb service. This was fitting a tenanted house and even though we didn't attend the tenant was very pleased with the way in which the work was carried out. I would have no hesitation in recommending this company and I think I may have said this before but it's a shame that more companies aren't run like them.

The friendly Engineer fixed the leak promptly. Would recommend Heatable, not only for their great prices on purchasing and fitting. When we had a minor problem months later, they sorted it out for us without fuss. Thank you Heatable

Just had a new cobi boiler fitted and from start to finish I was very impressed, nothing was to much trouble, office staff who took my order and sent emails explaining everything that was going to happen on the day . Very impressed with fitter who was very polite and friendly and cleaned up before he left my house nothing was to much trouble and anything I asked he explained in terms that I could understand. Highly recommend heatable.

I was surprised how quickly they installed my new boiler, the fitters very tidy and explained everything that was happening. I would certainly recommend them

I contacted Heatable for a new Combi boiler installation. I was able to book the installation 2 days later. Mark from MMK Gas arrived on time and was very friendly and helpful. He left my kitchen neat and tidy once he had finished. I wouldn't hesitate to recommend him to any one who needs a boiler installation or service.

I have never used any service like Heatable's before but I can say I would absolutely recommend them having just had a combi boiler replaced yesterday using their service and installers. It was under 48 hours from ordering to completed installation. They made the whole boiler replacement experiance simple, the website is modern and easy to use and the ability to add extras etc is welcome as I needed some TRVs also. I also like their video content and reviews, really helpful. The speed at which they can work from ordering on the website to install itself is surprising and almost everything went flawlessly. Only one non critical part (a frame) didn't arrive on time but our installer worked around the issue to get the boiler installed on time. On the point of the installers they use we had Tommy our local Heatable installer and can I say he was EXCELLENT and an absolute credit to their company. An experienced professional who kept us updated from the evening before and on the day throughout the install, we were definately in safe hands. When there was one small issue with a part that hadn't arrived on time he worked around the issue without fuss nor panic and got everything done to his very high standards. Can I also send a shout out to Sophie on the web chat who helped me out during the booking, fast and efficient reply and service! 10/10 will use Heatable again and I would recommend them, you are in safe hands.

The guys were professional clean and polite. Tidied up some really old, really rough pipe work. And even though the boiler arrived late, they stayed late to make sure we didn't go without hot water/heating overnight. Couldn't recommend more

Perfect job in all respects, from initial contact and survey through to installation and subsequent support. That was for 16 solar panels and a Tesla Powerwall 3 battery. Everything was done on time and very efficiently, with the sort of people we were happy to have around the house and garden. Even subcontractors such as the scaffolder were very well chosen. I wouldn't hesitate to choose Heatable again.

Heatable quoted for new boiler and installation along with new controls. All went as well as could be hoped. Small issue with hive but now resolved. Price excellent. Highly recommend.

New boiler installed in half a day. Together with Hive. Engineer had a few issues with existing pump and hive connectivity which he took responsibility to sort out. Heating back on and delighted to be in a warm house again! Overall an excellent job. Great communication from their office staff too, Gabby was very helpful and patient.

This is our second time to use Heatable. From initial contact to completion of work, all excellent. Heatable phone conversations and emails were clear, concise and helpful. The two engineers who came out completed the installation same day. They work hard, swiftly, tidly and answered all questions. Fabulous!

Had a replacement upgraded boiler the Worcester 4000. We booked it up online after some research. Just a few days after booking Richard our plumber turned up on time. A polite young man with noticeable vast experience. So quick removing old unit got the waste took away. Then got stuck into the fitting after boiler being delivered. Lovely neat pipework and fitted into a small space with flu going out of property all to legal requirements. Fitted all the accessories in the kit magnetic filter. Flushing system. The carbon monoxide detector. And temperature thermostat in hallway. Cleaned up after him showed me how it works and what I needed to know. And thermostat settings. Couldn't believe how quick it was installed. Highly recommend. Finally registered the boiler for warranty. And we signed all necessary paperwork on his PDA. Wonderful job Thanks for a professional corgi registered plumber and Heatable. Hopefully the aftercare is of high standard also. Many Thanks. Robert (homeowner). Retired.

Great company always answers phone so great comms Work carried out very professional and area all tidied up after install Would highly recommend

The n2m process from ordering to installing a gas boiler via heatable was five star also the install team were very professional tidy and explained all the difference processes and procedures well done all

I had so much trouble with my old boiler so decided to get a new one. Didn’t know a decent boiler engineer in my area so turned to the internet. Wow didn’t realise how many companies there was selling boiler packages, so turned to trustpilot ratings as I have done many times before, and found Heatable who was also backed by Which. The process was so easy with all the information you needed to pick the right boiler for you property and at a all in fitted price. Booked for a day I was free, got an email the day before stating who the engineer was and what time he would be there. The boiler was delivered that morning to my house, Kane the boiler engineer turned up with his brother and started to remove the old unit, all in all, dust sheeted/boiler out/new boiler in minimal fuss up and running in less than a day. Went through all the boiler controls and paper work, tidied and cleaned. Job done, fantastic service and would recommend to anyone, well done Heatable.

Heatable planned a perfect solution to meet my needs and then tailored it to fit the restrictions that were applied to get G99 approval. I was kept informed all the way through and when the were required they were made to minimise the impact to my desires. Not the cheapest, but I felt that it was good value for a fantastic solution. An extremely professional and customer focussed service and I would highly recommend them.

This company is fantastic ! I put a few errors about my boiler and they spotted it straight away and sorted it . The plumber came out dead on time of day and was fully trustworthy to leave . Will was a very hard worker and went above and beyond ! He even put the airing cupboard shelf back in a different place ! We are lpg gas so it’s hard to find plumbers who are registered! I will definitely use this company again ! Thank you !

Very Happy with Boiler and the installation. The engineers were great, they talked me through all the steps and explained exactly what they needed to do. Before the installation, I asked Heatable a few questions and they answered straight away on the online chat and email. I was impressed on how easy it was to arrange online and was installed within 2 days. Also one of the engineers offered us a heater when we had no hot water. Thanks Heatable! Would definitely recommend this company!

The heatable web site gave a very comprehensive quote of what was suitable for our home. We compared the recommendations and quotes with those of British Gas who did a visit and Heatable’s prices were hundreds less plus the boiler was warranted for not 5 years as quoted by BG but 10 years. We also had the option to spread the cost via interest free payments due 2 years which was also very easily arranged. I decided to strike while the iron was hot, so seeing that a possible install date was the next day we went ahead and booked. In less than 24 hours our boiler has been replaced. Kane and his team worked hard and completed the install before 4 pm in the afternoon. A steaming bath was had shortly after they left and the house is toasty. Incredibly quick turnaround with care and attention to detail. Very pleased and would absolutely recommend to anyone, for cost effectiveness and customer service.

Heatable walked me through the installation process. The installation was carried out on time and all involved were great (really polite and great work ethic). The MCS and DNO approval documents were emailed the day the job was completed. I am really happy with the service received from Heatable and would recommend them to anyone considering solar install

New boiler installed today, ordered yesterday and all at a competitive price. Personable and professional fitter called Jordan Would recommend and use again

Shaun was great, nice bloke, arrived on time, did a good job fitting the boiler and explained how to use it really well at the end

Superb service and customer care. Great value for money. No hidden extras. Great finance arrangements offered. Would recommend the company to anyone.

Our boiler decided enough was enough and being in the month of February it was urgent it was replaced. I found Heatable online, the website was informative and a call to the office enabled me to talk through my options and order a new boiler to be fitted 2 days later. Also, an offer of 4 years interest-free credit and a 12 year warranty on the new boiler were offered in the deal. The boiler was delivered early on fitting day and Iso the plumber was soon removing the old boiler and installing the new one. He was a joy to have in the house, thorough with his work and great to chat with. He made sure everything was in place and we were happy with the new system and how to set the heating modes. All around a great service and I would not hesitate to recommend Heatable for your new boiler replacement...

So glad we decided to use Heatable to replace our boiler. The online survey and ordering process was straightforward. The boiler and materials required were delivered on the morning of the installation. The engineer arrived the same morning and carried out an assessment of the property. He advised that the boiler would not have been suitable for our home. He liaised with Heatable to rearrange the installation and adjust the order, etc. The whole process was efficient with excellent value for money. Would definitely recommend Heatable for outstanding service.

Contacted Heatable back in October to enquire about a Tesla Powerwall 3 battery. The renewables team were very knowledgeable and were able to answer all my questions. After placing my order they kept me informed of progress with the required G99 application and once it had been received they were able to schedule the installation in a reasonable timeframe. There was a hiccup on the week of the planned install with their sub-contractor letting us down with just 3 days notice, despite the job being planned several weeks in advance. Heatable were brilliant and managed to find a different installer who stepped in at short notice and did the work on the Saturday as originally planned. It took him longer than expected so he returned on Sunday to finish the job off. On the Sunday we noticed that the Gateway unit door was not sealing correctly and as it is located outside it needed sorting. The installer said he would contact Heatable the next day and sort out a replacement. He then called to say he would return the following weekend with a replacement. A few days later I noticed that the PW3 was not working as expected, so I contacted the installer. Even though the replacement Gateway door was delayed, he still came on the following Sunday and made some adjustments to the system to get it working correctly. He has promised to swap over the Gateway door as soon as it arrives. I would have no hesitation recommending Heatable to anyone looking at battery storage systems.

Heatable were very helpful with answering all my pre-order questions and offering advice. Booked my boiler install Thursday dinner and the boiler was fitted the next day. The ordering process was straightforward with a very competitive price. Install occurred at the time stated and the engineer was efficient and finished in good time.

Great product, easy to use website, excellent engineers who were polite, professional and tidy. Website was clear and straightforward to use and the whole process from getting the quote to final installation couldn’t have been simpler. I really liked the videos explaining how the processes worked and above all the communication was first class, whether via email, phone or even web-chat (which is something I usually actively avoid using)!! Having looked at quite a few options both on-line and locally we were really impressed with the product and service here, so feel we have received excellent value for our money.

Great product, easy to use website, excellent engineers who were polite, professional and tidy. Website was clear and straightforward to use and the whole process from getting the quote to final installation couldn’t have been simpler. I really liked the videos explaining how the processes worked and above all the communication was first class, whether via email, phone or even web-chat (which is something I usually actively avoid using)!! Having looked at quite a few options both on-line and locally we were really impressed with the product and service here, so feel we have received excellent value for our money.

Great experience from start to finish. Easy and clear ordering process. Loved the fact you select the installation date within the order process so no surprises further down the line. I had a few queries along the way but the online support from the team was fantastic. Installation was swift. They were clean and tidy and very happy with end result. Would strongly recommend.

From making an enquiry about purchasing a new combi boiler to fitting it really could not have been made easier. Rob my contact on the customer services line was excellent and ensured I had the right boiler for me. The fitter was most helpful in contacting me the day before the fitting to give a more precise time of arrival. On the day he did everything that was expected and delivered it in a professional/friendly manner. I would thoroughly recommend Heatable as a company that offers value for money, speedy service and is very professional in all areas that I have come into contact with.

Easy, seamless and good value Going through the quote online, choosing a suitable boiler (converting from regular to combi), and placing the order was a breeze. I was then asked to upload various photos of the house and the current system. The next day I had a call from Heatable as they had a couple of questions following my photos. I answered them and gave a couple of measurements and everything was set for the date I selected at the point of ordering. Our engineer, James, arrived when expected on the Wednesday. He was very polite and courteous throughout his time here. His attention to detail was excellent with all the pipes neat and tidy, and he moved the thermostat to a better location for our property. He even capped off our gas fireplace whilst he was here, what a gent! Thank you to everyone at Heatable for making the process so smooth and easy, and massive thanks to James for looking after us and turning our freezing cold house, into an incredibly warm home indeed!

The focus at Heatable is on the right equipment to suit your requirements. It is not a high pressure sales company. Instead, their consultative approach painlessly guides you to the best solution - in my case that was a solar and battery installation. From specifying the high tech components that form my installation, through to their friendly and competent installers, this was one painless, unhurried process that leaves me feeling that I have the best equipment on the market that has been installed perfectly. Top job. Based on my experience,I can highly recommend Heatable.

Professional team had a few issues but not with the company something that came to light when fitting cannot thank the office team enough for sorting this all out and got my boiler fitted thanks to Scott Rob and Becky great team work

My friend recommended Heatable for a boiler replacement. From the beginning it was easy to arrange the booking and I picked a replacement boiler with a Hive thermostat. Engineer came on time and was friendly. He removed the old boiler, replaced it with a new boiler, installed and connected the Hive and showed me how to use it. I wouldn’t hesitate to recommend Heatable.

We recently had a new Bosche boiler fitted. Can’t fault the engineer he was very professional and done a great job. Boiler was very neatly fitted along with our hive hub thermostat. He cleaned up after himself and left the place as he found it. Now enjoying our new boiler with the rooms toasty warm and a reliable new boiler system.

Ordered a new gas boiler online which included a fixed price quote and picked a convenient date for the install. The gas engineer phoned the day before to confirm time he would arrive and was spot on. The install went to plan with Russell suggesting an improvement to the original install which means the waste water pipe is within the house and I will not have the issue of a freezing pipe outside and the heating not working. Russell was a pleasure to have in the house with the job completed by early afternoon. He explained the controls on the new boiler before leaving. Thank you Russell and Heatable. Great company which I would not hesitate to recommend.

Thank you guys for installing my new boiler! You are the best! Everything was sorted very quickly and without any hassle

From the quote to the installation of my new boiler, I was kept informed all the way. Service was swift and the customer service team very helpful. The engineer arrived promptly at the arranged time. All work completed and left tidy, I was very impressed with Heatable.

Heatable were simply outstanding.. assisted our family to get a new boiler and some much needed heat… the engineers Lee & Dan were brilliant, a lovely installation (pipework that ran up through the airing cupboard was perfect) and all installed and running in one day which was very convenient for us… would highly recommend as we couldn’t be happier thanks to the Heatable team. Rob Richardson Southend on sea.

Our boiler needed replacing it was old and would trip out twice a week. We’ve been meaning to get it replaced over the last few years but the thought of getting someone in to quote and then to do the install was very off-putting. One Friday we found heatable and within 5 minutes we had a quote which was the figure we was expecting. A few days later we had a very polite gentleman arrive to replace our boiler. When finished the engineer left the place clean and was an absolute pleasure to have in our house. I highly recommend this service if you’re looking to replace your boiler

The process was so simple. An online quote and just sending a few pics, and then on to the install date. It was always going to be a tricky install as it's an old house with weird plumbing, and we were nervous about not getting someone in to look around beforehand. We anticipated problems. However Dave was able to sort it all, and while it took a little longer than he thought (2 days instead of 1), he got it all done, and there were no extra costs from this. Everything working smoothly. Would highly recommend

We would highly recommend Heatable. Found a which approved boiler at a very competitive price along with a free Hive. Turned up to install the day after we ordered. Very helpful engineer who advised us every step of the way, and left the house clean, and as he found it. Would highly recommend

Great service, I got a next-day appointment, fast delivery and a great engineer very friendly and helpful

My boiler having died after 15 years there was no alternative but to invest in a new one. Heatable appeared during an online search and I found it very easy and straightforward to navigate the site. Good selection of boilers together with fixed prices and information stating what was included in the price. Different methods of payment was made clear. Having chosen my boiler a slot was arranged for 4 days later. On the day everything went according to plan and the engineer did a great job of installing and commissioning the boiler. Very happy with the team at Heatable and the whole procedure from start to finish.

Fairly straightforward & easy process to get the installation booked, the engineer arrived on time on the day, and easy hassle free installation on the day. Very pleased with the service.

The company, Heatable had the boiler delivered and you noticed all the way then the installers came and fit Very conscientious and detailed had to have other work done due to gas connection not being the correct size this was all covered and they did a fantastic job

My new boiler installation was carried out on time and as per the agreed price. The boiler engineers were polite and courteous and explained the work they were going to do. Any complications were discussed with me and dealt with efficiently. Once the boiler was installed, the functions were explained to me and connected to my hive system correctly. They then dealt with the cleanser and inhibitor and fitted a carbon monoxide alarm. Once finished they then cleaned up my kitchen area and made sure I was happy with everything.

Had a boiler fitted by Heatable and couldn't be happier. The fitters were friendly and cleaned up after themselves. Answered any queries we had and explained how to use the controls, (idiot proof). Thank you to everyone involved, from the first phone call to the fitter leaving after the job.

Having Solar and Battery fitted was smoothly and quickly handled. All the paperwork was swiftly dealt with and I was kept fully up to date. Installation was clean and tidy and the system is working perfectly.

Extremely impressed with Heatable and their service, especially Sammy in the customer service centre. So easy to locate the right boiler and order, installation within 48 hours and phone calls to check access so no delays. We are back up & running with a fully installed boiler, would definitely reccomend!

Needing a replacement boiler, I found out about Heatable UK after watching YouTube vlogger Cameron Gray’s 2 year old video about his use of them. It’s worth a watch. After a couple of conversations with their sales team, I discontinued my dialogue with some other local suppliers as Heatable UK impressed me most. This proved to be a great decision. They are price competitive (which is always attractive!) and the service they provide is exemplary. Right from the start, their sales and technical teams engage heavily with you to ascertain exactly what the best boiler is for your location and needs. You are asked to provide certain photos (of internal boiler location, external flue outlet location, etc) in order to help them guide you towards the most suitable brand and model for you. What is really attractive about Heatable UK is that, at no point throughout the process, do you feel under pressure from an intense sales pitch. They really do prefer to listen and help instead, which is delightful. I had the absolute pleasure of dealing mostly with user-friendly sales advisor, Jon Bailey, who epitomises his company’s strong customer satisfaction ethos. I had a pre-conceived idea of the boiler I fancied but, after analysis of my very awkward, high up, flue exit location, Jon (ably backed by his top technical team colleagues) determined that I would be much better off (literally) using a less expensive boiler that’s flue design would circumnavigate the problem. Top service!!

I found Heatable online and was impressed by their quality and prices. After supplying photos of installation site and details of my old boiler I was surprised to get a phone call from someone to confirm that the boiler was slightly larger than my existing boiler and would probably not fit the existing cupboard in the bathroom - this is very reassuring to know that they took everything into consideration and made doubly sure that my order was suitable for the space. I opted for the ten year plan, which was very quick and easy to sort. The boiler and pipes arrived an hour before the fitter. The fitter (Luke) was professional, considerate and thorough and the fitting was completed in just under 4 hours with very little noise or disruption, leaving only a small layer of dust to wipe away. Whilst brochures and instructions were left, the fitter Luke also showed us and explained how he had set up the control unit. Three days later our new boiler is quiet and it working efficiently and I am sorry I waited so long to decide to replace it. Thank you Heatable, you will be highly recommended to friends, family and even strangers!

Many thanks for installing additional panels. Everything was ideal from start to finish. Installers were a great bunch of lads, very thoughtful and knowledgeable. I highly recommend Heatable for solar panel installation. The process is straightforward, and you are kept well informed. The making good was perfect and all debris was removed. Very impressed.

No issues New combi boiler fitted Heatable advised me on the best boiler for my home requirements Agred installation date 48 hrs ,could have had the boiler fitted in 24 hrs Engineer arrived as planned Boiler and parts delivered as planned Work completed in the day Cleaned up All brickwork made good Old boiler taken away Pipe work very very tidy Engineer very help in his instruction how to use the boiler and wireless thermatast No complaints at all Many thanks to Heatable

Heatable installed storage batteries and integrated them into our existing PV system of solar panels. They also replaced our existing inverter and installed a charging point for electric vehicles. The various members of the Heatable staff that we encountered couldn't have been more helpful throughout the whole process, especially when various problems needed to be solved along the way. They were always very responsive when queries arose and were willing to spend time talking us through things. The installers turned up on time, were helpful, polite and friendly, cleared up after themselves, and did the job efficiently and well.

We found the staff at Heatable incredibly helpful. They quickly sourced the correct combi boiler we required to replace our old one. They were able to accept the photos they needed via What's App and were efficient at sorting the engineer and delivery of the boiler, all of which arrived promptly at the appointed time despite the dreadful weather. The engineer was polite and knowledgeable and when he discovered a slight gas leak next to our meter, swiftly organized a member of the Gas Board to come out and rectify the situation within an hour. All the parts provided by the firm were of good compatability and made for the whole process to take place with great efficiency. We would thoroughly recommend this company.

I had been dreading replacing my old heating system with a combi boiler, but Heatable made the experience amazingly good. It was very easy to find the right replacement at a good price, and the service from the Heatable team with the few additional questions I had was exceptional - shout out to Ruby and Sophie for that. Even the independent installers arranged by Heatable were awesome, pulling an 11 hour shift to fit everything in one day and they were still smiling by the end. Honestly, I can't think of a single thing that could have been better!

From start to finish everything went perfect , easy to deal with great service no hidden fees the price they give is the price you pay

I needed to replace an old and inefficient boiler that was constantly leaking. I had heard good things and read various excellent reviews of Heatable which is why I decided to use them. The online ordering process was very straightforward and the price quoted was very reasonable. The installer arrived exactly at the time agreed on the installation date. He was very efficient, knowledgeable and completed the work to a high standard. I now have an efficient cost-saving boiler and a much warmer house. The whole process from purchasing to installation has been amazing. I can highly recommend using Heatable..

Replacement of obsolete combi-boiler. I discovered 'Heatable' as a 'WHICH? Trusted Trader' and via recommendations on 'Trustpilot' and 'Money Supermarket'. I placed my order, received a simple questionnaire and supplied some photos of the existing set-up. Contact was made by the contractor (Justin) via text the day before the appointment to confirm start time and ensure the work area would be clear and ready to begin work. Justin arrived on time, worked cleanly and tidily, ensuring protection of floors and property, was polite, courteous, helpful and informative throughout. The pride in quality of workmanship was second to none. Upgrades to the existing system were advised for the benefit of the new boiler's performance and to futureproof the system, and were completed as part of the fixed price, which was already very competitive. (I purchased the 'Pro-Flush' option as part of the package due to the age of my existing system and to protect the new boiler, and would definitely recommend it to anyone with an ageing/older system.) The entire process was simple and stress free, great communication at all stages. If I had to sum up my experience of Heatable it would be to say they make "going the extra mile" normal again, and I'm more than happy to give them a five star rating.

I came across Heatable almost by accident. I was searching for solar suppliers and had come across a few companies - several of whom use high-pressure tactics of wanting a deposit up front (even though they state you can get a refund, I still felt pressured - it is a way of getting commitment up front). Heatable were different. They stated that they have a clear "no pressure" policy and I will confirm that this was my experience from start to end - initial enquiry during July, Quote acceptance in August and installation completion in September. I filled out an easy online form and was contacted quickly by Liv, and then Phill who started to explain all the pros and cons and options available to me. During installation, I was dealing with Eddie. Eddie is amazing - whilst he is working on your property you hardly know he is there, he just gets on with things and tidies up afterwards. He is also open and honest, with the patience of a saint. The installation was not without some minor issues - but Heatable quickly acknowledged the issues and found solutions - I was never left feeling ignored - and all emails answered promptly. I would recommend Heatable to anyone. I also recently had a boiler installed by... yes - you guessed it - so I am leaving another review for that too.

I had 22 REA solar panels with 10Kw battery storage installed by Heatable, and I can confidently say it was the best experience from start to finish. Heatable responsiveness and efficiency are truly unmatched—I've never dealt with a company that operates at such a high standard. Every member of their team was not only incredibly helpful but also genuinely kind and polite, making every interaction a pleasure. The installation was complex, and where other companies hesitated or outright refused, Heatable stepped up without hesitation, completing the job flawlessly. Even while the install is going on Ben from Heatable was making sure the installers have everything they need to complete the job. They handled every challenge with remarkable speed and professionalism. A massive thank you to the entire Heatable team who helped me, and a special thank you to David Simmonds​​​​ and Isobel Skelton​​​​, who truly have gone above and beyond to ensure everything was perfect and spending hours in answering my questions. I couldn't be more impressed and definitely recommended to anyone in the market for solar panels. The service you get and the aftercare is worth every penny. I’m glad I chose them over other companies.

I spent quite some time investigating solar panel solutions and spoke to 2 companies prior to contacting Heatable. They were in every way better and more professional than the other companies I dealt with. The pre-sales discussions were honest and helpful while not being pushy in any way and the installation team were excellent. Subsequent questions regarding the system were answered patiently and helpfully by the installation team. I am confident that I have a good system that will deliver good savings. I have no hesitation in recommending Heatable to any person looking to install solar panels.

Contacted Heatable and what an amazing company I happened on. I knew in an instant this was the company I wanted to deal with as I wished to change roof top PV array. Unfortunately I was advised to remain with my present PV as was given an unbiased review stating that I would be better off financially keeping things the same. I was a a little disappointed as I would have preferred having a new system, on the other hand I appreciated the unbiased help I was given.

I recently had the pleasure of working with Heatable and I am beyond impressed with their service. From the very beginning, Isobel Skelton was a tremendous help. I had a million questions about the heatable solution, and Isobel answered every single one of them patiently and thoroughly. She explained the full value of the solution in a clear, unbiased way, which gave me great confidence in my decision. When it came to the purchase and installation journey, Kurk was there every step of the way. He kept me posted throughout the entire installation process, ensuring I was informed and reassured. Kurk helped me navigate the payment process, making it easy for me to pay in full by card. He also organized additional work to support the integration of my Zappi EV charger, ensuring everything was seamless and stress-free. I chose Heatable for their high-performance products and was reassured by their strong customer reviews. Now, having been through the process, I can confirm that the panels are outperforming everyone I've spoken to (kW per panel) in my village. Their customer service is second to none. Heatable doesn't install the systems directly; they use trusted subcontractors. In my case, J Cook Ltd did the installation, led by Jack. Jack was a fountain of knowledge and super enthusiastic. He arrived when he said he would and delivered the work to a high standard. Overall, I would look no further than Heatable for solar solutions. Thank you, to the entire team!

Boiler had packed up completely and we had to find a replacement as soon as possible, came across the company Heatable advertised on social media. Never heard of them before but did some research on them and decided to get in touch, chose the boiler we wanted which was displayed with all the relevant information we needed and prices. We sent over pictures of where are current boiler was and a date was set. Engineer turned up and got on with the job in hand, cannot praise him enough regarding his workmanship and a lovely guy too. No mess was left and he made sure we were happy with the job before he left. I would not hesitate in using this company again and have recommended them already to family and friends, if and when they need a new boiler. A refreshing change to have workmen that know what they are doing and give you confidence that you made the right choice.

Absolutely brilliant from start to finish. Didn't have to lift a finger as Heatable customer service organised everything from sending the boiler quote, placing the order to installation. Guys who came to install were no hassle got on with the job. They were courteous and very knowledgeable. I would have still been without hot water and heat if I had not taken advice given to me by the customer services staff who were outstanding as they explained things very clearly on the phone and then followed it up by an email . Thank you very much for sorting me with a boiler, house is now very warm and cosy. Will definitely recommend Heatable to my friends and family.

Ordered new boiler, from a wide choice offered,on the Saturday and had the boiler installed on the following Wednesday.The fitter arrived promptly at 8.00am and carried out all the required work, quietly and efficiently.The installation was installed by midafternoon, the fitter took time to explain the operation of the boiler and also the Hive control system linked to my mobile phone.He was very patient explaining the variou functions and removed all rubbish and left the area clean and tidy.I would thoroughly recommend Heatable as an installer and in particular the fitter that installed the boiler.

I was slightly nervous in terms of using on line service unless without personal instructions However having read the previous reviews I did decide to use heatable.Very impressived both in terms the installation from Mr Manjit Singh (Sunny) but also the instructions prior by Heatable.As said I rarely use people without personal referral but in this case would recommend them without hesitation

Heatable make choosing and buying a new boiler so easy. First class workmanship. Excellent customer care.

This is the newest and best way to buy your new boiler, no reps visiting your home to give you over inflated quotes, just give Heatable the information they ask for online and receive an honest and fair price for your installation, and it’s a price that never changes no matter how much extra work may need done in order to complete the job, my price was less than half what British Gas quoted for the exact same work, I had an old back boiler removed from my living room and a brand new Worcester Bosch A rated boiler fitted in my kitchen cupboard, it was a lot of work for a great price and I couldn’t be happier with the result, one of the best decisions I’ve ever made to use Heatable.

Approaching Christmas with a 15 year old boiler constantly losing pressure and steaming like a power station, I decided to get a new boiler. My usual heating man couldn't help me until the New Year but he confirmed that the Heatable price was very good. I chose the first available date and received an e mail the day before advising me that the engineer would be there the next day at 8:00 am. He arrived on time, the new boiler arrived shortly after and he was finished and all cleaned away by mid afternoon. I had not appreciated that this involved quite a few changes to the system to meet new regulations. Thanks to Heatable I have a nice feeling of satisfaction that I did the right thing at the right time.

The Engineer arrived on time and they handled the work professionally. Also made arrangements of using the Loft boards on the extension roof. This helped us avoiding the hassle and cost of acquiring a scaffolding for the Flue fitting on the roof. Have been using the Viessmann Combi boiler now for about close to 3 months without any issue. Would recommend Heatable to any prospective customers as we received the best service and price from them.

Got my boiler changed through Heatable last Tuesday having placed the order on the previous Saturday. Who knew you could get it done so quick!!! They arrange everything from start to finish. The quote was so reasonable my husband told me to book it in straight away. Placed the order and all systems go. Uploaded the photos. I was quickly allocated Luke as my engineer. He promptly arrived on time and carried out removal of my old boiler and installation of the new one. My husband is fussy about neatness with pipes etc and he says he can't fault his work. He was thoroughly professional and I would have him back any time to do work for us. I thoroughly recommend Heatable so if you are looking at my review don't hesitate they were faultless. Special shout to Gabriella who talked me through everything and put my mind at rest and also to Isobel who I spoke to just after I placed the order. I wish everything was this easy.

As a long standing Which member (age 82) I appreciate how useful this service is for people making expensive decisions. I hope our experience provides reassurance. For us Heatable came up trumps and we made a good choice! Ours was not the most straightforward job as the pipework was from different times and the system not designed to current layouts. It involved a lot more than an easy boiler change. The engineer's expertise and experience of systems really counted. All in all two days as planned for the installation of a top rated boiler and replacement of some radiators. There was a later visit arranged to replace some additional radiators. Heatable is Cheshire based as coincidentally we are but has a much bigger national coverage. The excellent engineer who did the work travelled 55 miles from Yorkshire along motorways at difficult times. Everything has been completely trouble free since installation. We found Heatable headquarters staff helpful, easy to reach and messages were exchanged quickly.

I had a great experience with Heatable installing my new boiler from start to finish. They were helpful and professional throughout the whole process and I would highly recommend their service. There was a tiny leak from one of the plastic joints after installation that was quickly fixed and I have been more than happy with my boiler since then. This is an honest review.

I cannot fault the service I received . The new boiler was installed within two days of my initial enquiry. The price was most competitive. The workmen were efficient, courteous and left no mess whatsoever.

Amazing! The best choice I could've made to use heatable. Fantastic price and great, helpful and knowledgeable staff on the other end of the phone whenever I had any questions. Ben (the engineer) was amazing. Went above and beyond with everything during the installation.He was also great and professional when dealing with the tenants at the property. Big big thanks to everyone at Heatable! 👍👍

Richard arrived on time and was very… Richard arrived on time and was very professional and polite, he used floor protection and cleaned up what little mess he made, I would highly recommend him and Heatable if you what a truly top rated company and the people they use ***** cannot fault them and the service in any way Date of experience: January 09, 2024

Excellent service and quick turnaround with a decent price for the job. I would definitely recommend this company to anyone

The engineer arrived early enough to get a good start on the install. She was very friendly and helpful. The install went well, though I did notice a minor issue a few days later. I logged it and the original installer got back in touch and talked me through it very easily. Great service!

Complex install of Gas boiler needing roof access but Heatable did an amaing job and got me a great deal with the boiler itself. No need to look for another provider.

From start to Finnish we were very impressed with everything .. and Duanne and his colleague where first class everything kept tidy and all rubbish removed wouldn’t hesitate to recommend to friends and family first class service. Many thanks

Installation took only 3 hours and the result was .... 1. They removed an old pipe and "forgot" to seal it. It took 3 visits for them to fix it ( they should have replaced the pipe but they only applied some silicone). Downstairs neighbour property damaged twice. 2. One month later we noticed a gas leak, they repaired it after saying 'it was only a small one'. 3. They removed all the plaster when removing the old boiler (answer after complaining - check our policy) 4. They broke the back of all my kitchen cabinets to set up the condensate pipe. They did not even ask or mention it while in the flat. 5. Over a year later, we found that this condensate pipe was leaking, we fix it 6. Over 2 year later, we found another condensate pipe leak ....We are still investigating if we need to replace the whole pipe.

I had previously reviewed what boiler would be best for my needs and property. I then got quotes for the best price on line and from local tradesmen. To my suprise Heatable had an extremely competitive price plus I could pick a date that was convenient for me. On the day of installation the guys came around 9 o'clock and was finished around 2 o'clock .Overall the experience was trouble free and really good value. I have now had the boiler for 6 months and still trouble free. I would highly recommend Heatable

Really top service - quality/speed/price. Would definitely recommend, indeed I have recommended to friends and colleagues

Needed a replacement boiler as my 13 boiler was leaking and I decided it was past its usefulness. I researched a more energy efficient boiler and decided the best was a Worcester Bosch. Once I had checked out the price I looked for someone to supply and fit. The most competitive were Heatable who also had some excellent reviews. I went online at 16:00 and looked for a fitting date and lo and behold it was 9:00 the following day! I booked and paid for it and true to their word turned up with the boiler. Magnaclean and in-line water softener and fitted it in a few hours. Total satisfaction and would not hesitate to recommend not just Heatable but the Worcester Bosch boiler.

Their sales team are incredibly friendly and helped through the whole process. The fitters showed up right on time and finished the install that day. Great service.

Having trusted Which's recommendation I arranged a new boiler installation from Heatable. Absolutely appalling initial installation. Scruffy, messy and significant damage caused by sub-contractors who couldn’t care less. Very slow to begin rectifying problems. Several revisits needed to resolve primary issues. From that point on, emails were ignored. The roof is now leaking from flu installation. Tried to give them the benefit of the doubt, but overall, very poor.

I didn't have a good experience with Heatable. - The engineer was late, and didn't communicate until after the agreed arrival window had passed - The engineer was messy and careless. They left mortar sprayed over the walls and ceiling; were going to leave holes in the external wall until I asked them to fill them; stood on parts of the boiler during installation; did not install the products I had ordered and paid for; installed the thermostat receiver in a place where it wouldn't have worked; let a stranger into my home while I was out for half an hour, and allowed them to wait in my living room until I got back (someone who was looking for a room to rent); and finally asked if they could sign the completion documents on my behalf because their phone had run out of battery. - To their credit, Heatable did agree to refund the products which hadn't been installed and sent another engineer to replace the damaged cover and 'audit' the installation. This engineer told me the boiler should work OK but it had been installed messily with poor soldering. - At no point in a 20-minute conversation did Heatable offer an apology, until I suggested it might be appropriate. Even then, the aftersales agent was quite stroppy when I described the experience as an example of poor service, bizarrely maintaining they had provided a good service. I was attracted to Heatable by the offer of spreading the cost over time. I now wish I had found a local engineer and paid up front.

After researching many boilers and getting various quotes I decided on Heatable to replace my old boiler. They were the most helpful, practical and friendly when I needed advice on which boiler to go for and they were not at all pushy. Their prices were competitive. The information and communication upfront was clear and simple. They put me in touch with the local engineer who was to fit the boiler. He was amazing! He turned up on time, worked all day in a heatwave in my attic, covered his shoes, laid down dust cloths, left the workspace tidy and clean and patiently went through the control system at the end of the day until we understood it. Heatable stayed in touch and have contacted me since to check I am happy. The Worcester Bosch 4000 boiler has a ten year guarantee with the manufacturer but Heatable have told me not to hesitate to contact them first if anything goes wrong or I need advice. From start to finish, I cannot recommend this company enough.

Easy buying process with heatable, the main plus points were the value and the ability to pay at 0% over 2 years. Paid on the Saturday, installation completed on the Tuesday. The installers arrived on time, were polite and explained everything that would happen. The work was completed in about 7 hours and everything was left clean and tidy. Great process from start to finish. Would definitely recommend Heatable.

From start to finish Heatable were great! They helped with my choice of boiler and the order process was very easy. Our boiler had broken and they came and fitted the new one the very next day, even though it was a Saturday. Jay and his workmate were very good. They were polite and friendly and explained everything they needed to do and worked virtually non-stop all day to get the job done. Once finished they cleaned up and left everything in order. They then made sure we understood how to operate the boiler before leaving. We have been singing their praises to family and friends and would not hesitate to recommend Heatable to anyone looking for a new boiler. Their service and great prices are second to none. We received a call from Heatable on the Monday morning to check if everything had gone okay and to let us know that they would be dealing with the gas safety registration and the 10-year warranty registration which would then be forwarded to us. They also said to ring them if we had any concerns. All in all, I don't think you could ask for any better service.

So I thought it all seemed too good to be true as the price was cheaper then anywhere else and they could install very quickly which made me nervous but turns out I had nothing to worry about! Service has been great throughout and really easy so takes all the stress away!

I had a 9 year old combi boiler that kept breaking down so rather than paying for it being repaired again I got 2 local quotes, both quotes seemed overpriced, so I had a look on the internet and found Heatable and asked for a quote, the reply came back promptly and I signed up and the date was agreed to install a new Worcester bosch Greenstar 4000 combi boiler. The engineer came on the day and it was all done without any fuss, there were no hidden extras and I got everything it said in the quote. I highly recommend this company.

We are in our mid seventies and our old gas back boiler was not broken but it was obsolete so we decided to look into having a combi boiler fitted. I found Heatable online and because I was so out of touch fired off a few questions and we received very helpful positive answers. Because of this I rang them and told them our situation, we live in a terraced house that does have a built out kitchen but of course, most of the space is taken up with units and cupboards, there is one space but I was worried our kitchen would look like an industrial unit. The guy at Heatable said we will put it in the airing cupboard, "it's in the middle of the house, no outside wall for the flue". No problem they said we will put the flue through the roof. I was amazed by this but carried on sending the photographs they requested and I received my fixed price quote which was inside my estimated budget, I was given a date and I paid the invoice. On installation day the engineer and an apprentice turned up on time did a quick recce and got stuck in. The job was completed the following day mid afternoon, the two guys were excellent they worked tidily, kept us informed of what they were up to and cleaned up after themselves. They removed the old back boiler and fire from the living room and the cistern from the airing cupboard to make way for the boiler. Because of our age, we were a little worried about such a major job, but Heatable and the engineer had everything under control. Can't praise them enough.