Endorsed by Which?

Heatco

5.0

277 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

As one of the leading heating and plumbing experts in St Albans, over the last 20 years HeatCo have built a reputation for reliable, honest and great value service. A family run organisation, we are based in St Albans, and are perfectly placed to supply boiler and central heating installations, repairs and maintenance to clients across the Hertfordshire area.
We are Worcester Bosch Platinum Accredited Installers offering extended Guarantee benefits on all our Boiler installations.
We are also BAXI accredited and can offer maximum warranties on their range.
Our maintenance plan HeatClub has been very well received by clients looking for an alternative to the larger insurance based providers.
Book your appointment on line using our website or call our numbers for helpful advice

We work with all makes of Boilers and Controls

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • general plumbing repairs
    • expert advice and knowledge

Customer reviews

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5.0
277 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very pleased
Customer Service
Quality
Value
Thank you to Darren of Heatco for his consistently high standard of workmanship, and helpful manner.
Customer in Hertfordshire Posted on 12/01/2025 , work completed 13/11/2024
Replacement of leaking tap
Customer Service
Quality
Value
Shaun replaced our leaking tap with seamless ease and efficiency. Great service once again from HeatCo. THANK YOU.
Customer in Greater London Posted on 19/12/2024 , work completed 16/12/2024
Excellent Service and Customer Care
Customer Service
Quality
Value
I currently pay £25 a month for the service contract, which includes the annual boiler service and plumbing services. This offers excellent value and the customer care is first class. Jo and his team are responsive, professional and accessible. You can book appointments easily online and there is a fast turnaround. I have been a client for many years. No job is too small, which is just what you need, when something goes wrong. The team have also changed radiators at short notice. The business provides reassurance that you matter as a client and the work is always of a high standard. I like using a local business. I fully recommend HeatCo.
Customer in Hertfordshire Posted on 11/12/2024 , work completed 06/12/2024
Best plumbers in St Albans
Customer Service
Quality
Value
I used HeatCo for two properties annually, and they've never let me down. They've always turned up on or before schedule, and the work is always top quality (as are their prices!). Darren is a lovely man and does high quality work. I would highly recommend HeatCo, Joe and Darren - they're a great team and always happy to give me advice. I will leave you with one simple example - I had Darren servicing a boiler in the loft yesterday, and he as per usual spent plenty of time looking at it, cleaning it etc. What I didn't realise (until he'd left!) was that he also unclogged my bathroom sink! I did not ask him, he must have noticed it whilst using it to drain excess water, and just unblock it. Yes it's a small thing, but I think it demonstrates well that these guys actually care about their customers.
Customer in Hertfordshire Posted on 26/11/2024 , work completed 25/11/2024
Professional and helpful
Customer Service
Quality
Value
As always Darren identified the problem with my heating and fitted a new pump quickly and efficiently. I would recommend Heat Club to anyone, it gives me peace of mind to know that my heating repair needs are in good hands
Customer in Hertfordshire Posted on 25/11/2024 , work completed 24/11/2020
Gas Fire Service
Customer Service
Quality
Value
Was not expecting Heatco to service Gas Fires but was pleasantly surprised that they were able to do so quickly and efficiently. Both fires are looking clean and operating correctly. We now have certificates for them as they have not been serviced for a while. Very happy that all of the gas appliance services are now up to date and by a single supplier. Thank you Heatco.
Customer in Hertfordshire Posted on 21/11/2024 , work completed 18/11/2024
Boiler Service
Customer Service
Quality
Value
HeatCo have serviced the boiler since they installed it in 2021. There have never been any issues and they always provide a high standard of service. It’s great being able to book the annual service online and Darren is always on time and very polite.
Customer in Hertfordshire Posted on 15/11/2024 , work completed 14/11/2024
Very Good Service
Customer Service
Quality
Value
I booked a job with Sean from Heatco but unfortunately he was unwell and not working. However Darren added the job to his list of work and undertook the work instead. As usual Darren was very pleasant and efficient. He undertook the repairs required efficiently and effectively. I would certainly recommend Darren and Heatco.
Customer in Hertfordshire Posted on 15/11/2024 , work completed 14/11/2024
Efficient Service
Customer Service
Quality
Value
A Senior Engineer came to service our gas boiler yesterday. He sent me a message before turning up, completed the work on time and to budget. He was thorough and polite. I intend using the service again.
Customer in Hertfordshire Posted on 14/11/2024 , work completed 13/11/2024
Always Reliable
Customer Service
Quality
Value
We have used Heatco for boiler installation and regular servicing for over 12 years and wouldn't go anywhere else. They arrive when they say they will ,are always pleasant and do a good clean job at a reasonable cost
Customer in Hertfordshire Posted on 12/11/2024 , work completed 11/11/2024
Bravo HeatCo.
Customer Service
Quality
Value
Annual boiler and gas fire servicing under rolling contract. Used HeatCo since boiler installation in 2017 and very satisfied at response time; speed and quality of service and engineers who are always approachable and friendly.
Customer in Hertfordshire Posted on 11/11/2024 , work completed 05/11/2024
New Hinges for Soft Close Toilet Seats
Customer Service
Quality
Value
Shaun arrived on time and immediately proceeded to undertake the work in question. He fitted the new hinges and left a clean site, taking all the rubbish with him. I would certainly recommend Shaun for similar jobs in future
Customer in Hertfordshire Posted on 10/11/2024 , work completed 06/11/2024
Plumming Repair
Customer Service
Quality
Value
Once again, excellent service from HeatCo and in particular from Darren who repaired our bathroom towel rail by replacing 2 broken valves. Darren was able to adjust his schedule to come earlier than booked and then worked tidily, efficiently and quietly. Excellent service. Thank you. I would certainly recommend using HeatCo.
Customer in Greater London Posted on 09/11/2024 , work completed 07/11/2024
Amazing work highly recommend
Customer Service
Quality
Value
Joe deserves an absolutely glowing review, he was so helpful from start to finish and I couldn’t be happier. He explained everything that needed doing and gave me a sincere and informed opinion on how we should do things, I was clueless so he really put me at ease about the work. He installed a dishwasher for me which was far from my nearest plug and was able to run it through and under the counters and extend it and do the pipe work for it. It works perfectly and he did a quick and good job and arrived on time. He left the area so clean and took care while working in my kitchen. I really appreciate the good work. Thank you so much!
Customer in Hertfordshire Posted on 08/11/2024 , work completed 08/11/2024
Reliable and trustworthy plumbing experts
Customer Service
Quality
Value
I can’t say enough good things about Heatco! Every experience I've had with them has been seamless, professional, and genuinely pleasant. From the first call to their team to the completion of the job, they consistently go above and beyond to ensure everything is done right. Their technicians are not only knowledgeable and efficient but also friendly and respectful. They take the time to explain the issue and the solution clearly, which gives me great confidence in their work. In a field where reliability is so important, Heatco truly stands out. It’s refreshing to know I have a plumbing company I can trust completely. Thank you for your fantastic service—I wouldn’t go anywhere else!
Customer in Hertfordshire Posted on 08/11/2024 , work completed 08/11/2024
Great service
Customer Service
Quality
Value
I've used HeatCo for years now for anything boiler / plumbing related. They come out / fit you in for an appointment promptly should it be urgent. They also go over and above (eg. they've checked out my shower issue despite just being out for a boiler service).
Customer in Hertfordshire Posted on 20/10/2024 , work completed 17/10/2024
Annual Boiler Service
Customer Service
Quality
Value
I had my boiler serviced and am very happy with the work carried out. Booking online was straightforward. Darren turned up at the time stated and was a total professional throughout. The invoice was very reasonable. I couldn't be happier with the service. Highly recommended, and I will definitely use them again.
Customer in Hertfordshire Posted on 17/10/2024 , work completed 10/10/2024
Annual boiler service
Customer Service
Quality
Value
Darren is a star. He serviced our boiler last year when I took out the Heatco plan. I am pleased I have put the plan in place because it provides that much needed reassurance that if something does go wrong then it will get fixed very quickly and efficiently. Darren arrived on time, is super personable explaining how he found the boiler and took the time to answer my questions. Whilst Darren was with us, I took the liberty of asking him to look at our towel rails that were not working well and a possible leaking hand basin. Darren looked at each, fixed what was fixable, provided expert opinion on the issues and agreed to come back with new parts to fix one of the towel rails. All round excellent service. THANK YOU.
Customer in Greater London Posted on 12/10/2024 , work completed 11/10/2024
Regular boiler service
Customer Service
Quality
Value
Darren at Heatco has been looking after my mums very old back boiler for several years now (we had to explain to the British gas young chap where it was when it was under a service contract). The service provided is always on time and comprehensive, already recommended to several family and friends.
Customer in Hertfordshire Posted on 09/10/2024 , work completed 02/10/2024
Heatco
Customer Service
Quality
Value
Darren from Heatco carried out the annual boiler service and issued the gas cert. It was easy to book the appointment and the work was nicely done at the agreed time.
Customer in Hertfordshire Posted on 02/10/2024 , work completed 01/10/2024
Professional friendly service from a local company
Customer Service
Quality
Value
We have been satisfied members of Heatclub, Joe's maintenance plan, since 2017. We can rely on Joe, Darren and the team to respond to problems promptly and effectively. They have also replaced our boiler and immersion tank, and changed various radiators/pump/actuators/thermostats. Heatclub ensures that plumbing is never a panic! We would unhesitatingly recommend Heatco as a service partner.
Customer in Hertfordshire Posted on 23/09/2024 , work completed 17/09/2024
Brilliant boiler service
Customer Service
Quality
Value
We've used Heatco for several years. Always an excellent, reliable service. Would highly recommend.
Customer in Hertfordshire Posted on 22/09/2024 , work completed 20/09/2024
Outstanding
Customer Service
Quality
Value
Second time Heatco have serviced my gas boiler after I dumped British Gas. Convenient date available, engineer on time. Service cannot be faulted. Outstanding service. Thank you for putting my mind at rest.
Customer in Hertfordshire Posted on 19/09/2024 , work completed 18/09/2024
Boiler Service
Customer Service
Quality
Value
This was my first experience of HeatCo and it won't be my last. Darren was professional, friendly and efficient. I'm very happy with the service I received from what I felt was a reliable and trustworthy company.
Customer in Hertfordshire Posted on 18/09/2024 , work completed 16/09/2024
Boiler service
Customer Service
Quality
Value
I've used Heatco a few times. Booking an appointment is really easy. Darren turned up on time, polite, professional, cleaned everything as he went. Very efficient. Would highly recommend. They are frequently recommended on my local WhatsApp group so it's not just my opinion.
Customer in Hertfordshire Posted on 07/09/2024 , work completed 06/09/2024