Endorsed by Which?

Heatco

5.0

277 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

As one of the leading heating and plumbing experts in St Albans, over the last 20 years HeatCo have built a reputation for reliable, honest and great value service. A family run organisation, we are based in St Albans, and are perfectly placed to supply boiler and central heating installations, repairs and maintenance to clients across the Hertfordshire area.
We are Worcester Bosch Platinum Accredited Installers offering extended Guarantee benefits on all our Boiler installations.
We are also BAXI accredited and can offer maximum warranties on their range.
Our maintenance plan HeatClub has been very well received by clients looking for an alternative to the larger insurance based providers.
Book your appointment on line using our website or call our numbers for helpful advice

We work with all makes of Boilers and Controls

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • general plumbing repairs
    • expert advice and knowledge

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
277 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Job well done
Customer Service
Quality
Value
The HeatCo team knew what they were doing. The new boiler and cylinder have been installed very neatly. The job was done in good time and to a very reasonable price. The team were friendly and asked questions when there were choices to be made such as the placement of the condensate pipe so that it would not be too conspicuous. I have no hesitation in recommending them and will continue to use HeatCo for the annual inspections.
Customer in Hertfordshire Posted on 01/04/2019 , work completed 15/03/2019
Another great job by Joe at HeatCo
Customer Service
Quality
Value
Joe installed a new WC for us which proved far more challenging than anticipated due to the configuration of the pre-existing loo. Despite this Joe did a fantastic job and figured out how to complete the installation, which would have defeated many others! As always Joe was prompt, reliable and ensured that everything was perfect. Excellent service!
Nick, St Albans Posted on 03/07/2019 , work completed 03/07/2019
The trader replied (on 04/07/2019)
Thanks for the review Nick, and yes it was a challenge !! Glad to hear you are satisfied with the end result.......Joe
Friendly, professional and get the job done
Customer Service
Quality
Value
This is the second time I have had a new boiler from Heatco. Never had any problems with the first boiler which I had for 5 years before moving house. I asked Joe and his team to put a new boiler in my new house, which they did along with radiators and nearly all the pipes when it turned out the old pipes were leaking and falling apart. Job got done within budget and time despite the unexpected issue with the pipes. Friendly, helpful and professional. Would definitely recommend this firm.
Customer in Hertfordshire Posted on 07/07/2019 , work completed 18/06/2019
The trader replied (on 11/07/2019)
Thank you so much for the review Gemma, good luck in your new home and see you in a year for your 1st Service.....Joe
Boiler Services
Customer Service
Quality
Value
We had our first service on our boiler that was supplied and installed by Joe @ Heatco last year. They are a very professional company, tidy and polite, nothing is too much trouble for them, all questions answered. Would highly recommend.
Sandra Posted on 31/07/2019 , work completed 31/07/2019
Mixer
Customer Service
Quality
Value
Been using Heatco for the last 5 years. Must say they are always prompt, courteous and professional...
Emilio Posted on 05/08/2019 , work completed 02/08/2019
Excellent service
Customer Service
Quality
Value
Joe has done a lot of work for us since moving and all has been done quickly and efficiently and has been fairly priced with no hidden costs. I would have absolutely no hesitation in recommending Heatco.
Customer in Hertfordshire Posted on 18/09/2019 , work completed 10/09/2019
Another great job
Customer Service
Quality
Value
I have used Heatco for a number of years, for everything from a regular boiler service to a total heating system overhaul. Always reliable, punctual, pleasant, professional and really clued up on all things heating-related.
Phillipa in Hertfordshire Posted on 30/09/2019 , work completed 26/09/2019
Excellent service
Customer Service
Quality
Value
Excellent service from HeatCo and great value! - I would definitely recommend them for plumbing maintenance and repairs.
Customer in Hertfordshire Posted on 22/10/2019 , work completed 03/10/2019
Excellent, professional service.
Customer Service
Quality
Value
We instructed Heatco as they are a Worcester Bosch recommended central heating company. Joe called round very promptly to check the required work and give us a quote. First impressions were a professional friendly company and we immediately felt confident to instruct them. Our estimate was e-mailed through the same day and a date arranged for the work to be carried out. Dean and Ryan carried out the work and they too were very pleasant and professional. The work involved correcting unsatisfactory work carried out by another central heating company so we were very pleased to have found a company we could trust and we would have no hesitation in recommending them.
Customer in Hertfordshire Posted on 20/01/2020 , work completed 07/01/2020
Water leak
Customer Service
Quality
Value
I had my hall, landing and stairs re-decorated, and had taken the carpet up, as a new one was being fitted the following morning. My wife swept and washed the floor, but found a couple of tiny, proud nails. I banged these down and we went to bed. Seven am. the following morning I went downstairs to find water pouring down from the ceiling - it would appear that water pipes were just below the floorboards, i.e. a channel cut in the top of the rafters, rather than drilled through them lower down! I immediately called Heatco and left a message, which was replied to promptly, and Joe and Dean arrived just after 8am. The leak was fixed quickly and damage minimised. We were so grateful to have, what was a horrible experience, resolved do quickly - and quicker than my insurance. Company could have achieved.
Customer in Hertfordshire Posted on 25/01/2020 , work completed 24/01/2020
The trader replied (on 09/02/2020)
Your welcome John, phones always on, we try our best
Great boiler service
Customer Service
Quality
Value
A thorough and reasonably priced boiler service from HeatCo. It was very easy to book on the HeatCo website. Great service and I will definitely be using the company in future.
Customer in Hertfordshire Posted on 07/03/2020 , work completed 24/01/2020
Excellent work and price
Customer Service
Quality
Value
I had a new boiler fitted and am very happy with the result. Not only was the work done on time in a professional way by an excellent plumber, the price for the work was very reasonable. He also left us with no mess to clear up and had a very pleasant manner.
Customer in Hertfordshire Posted on 24/05/2020 , work completed 20/05/2020
Replacement boiler
Customer Service
Quality
Value
I chose Heatco to install my new boiler on the recommendation of my daughter. I was certainly not disappointed, the work was quite complex as I wanted the boiler installed in the loft instead of the old boiler location in the kitchen. The estimate was provided speedily and the work was carried out in a reasonable timescale. Dean the installer worked so hard and was neat, tidy and very respectful. He ensured I still had hot water available overnight before he left. The quote for the work was accurate and fair. I will certainly use Heatco for further work in my home.
Customer in Hertfordshire Posted on 16/06/2020 , work completed 12/06/2020
Great Job from start to finish
Customer Service
Quality
Value
Very efficient, great communication from the beginning steps of quotes through to the work in hand. We had a new combi boiler which meant work over a few days. Clear and on-time with the schedule and the home environment was always kept tidy at the end of the day meaning minimal mess to deal with and assisted in patching up areas needed to be removed such as brick work and the walls. Would highly recommend to anyone who is in need of having an work done in this field. Thanks.
Peter and Claire Riley Posted on 26/08/2020 , work completed 03/08/2020
Highly Recommended
Customer Service
Quality
Value
Joe and his team always provide a great service, excellent advice and are always reliable. The online booking tool is very helpful. Wouldn't hesitate to recommend to anyone.
Customer in Hertfordshire Posted on 19/07/2021 , work completed 15/07/2021
Really great response and lovely engineer
Customer Service
Quality
Value
Heat co were amazing and it was really efficient to book my appointment online which was really easy. The response time was super quick and the engineer was really helpful and polite and sorted out our problem really with ease but was careful to check through all possible faults. Overall excellent traders, I would trust every time.
Customer in Hertfordshire Posted on 03/08/2021 , work completed 03/08/2021
Excellent Job as always
Customer Service
Quality
Value
Great job as always from this friendly and professional company :) Arrived on time, fitted a replacement Nest Heatlink and tested with no issues.
Customer in Hertfordshire Posted on 07/10/2021 , work completed 06/10/2021
Professional & friendly
Customer Service
Quality
Value
Heatco were very responsive from the first contact and Darren was friendly and helpful. Great, no hassle service at a good price.
Norma in Hertfordshire Posted on 08/10/2021 , work completed 05/10/2021
Boiler Service
Customer Service
Quality
Value
Darren was amiable carried out the Boiler Service and was punctual, professional, clean and efficient. No problems.
Customer in Hertfordshire Posted on 09/10/2021 , work completed 08/10/2021
Would definitely recommend
Customer Service
Quality
Value
We have been using this company for a while now, have found Heatco reliable and work is good quality. The website makes bookings quick and easy. Would definitely recommend.
Customer in Hertfordshire Posted on 17/10/2021 , work completed 15/10/2021
Boiler and heating system service
Customer Service
Quality
Value
very easy to book service online - email and text updates on arrival very efficient service and offer helpful answers to questions arrived on time and work completed satisfactorily e-mail report same day
Trevor in Hertfordshire Posted on 19/10/2021 , work completed 11/10/2021
Great Service As Always
Customer Service
Quality
Value
We have had Heatco to service our boiler every year, since they installed it some years ago. They always arrive at the arranged time, are very efficient, friendly, polite and tidy. I have found it very easy to book an appointment on their website although you can phone.
Customer in Hertfordshire Posted on 20/10/2021 , work completed 19/10/2021
Very Reliable
Customer Service
Quality
Value
Have used this company twice now & both times have been bang on time. Work carried out was very satisfactory & very thorough, tidy & clean. Would highly recommend them
Customer in Hertfordshire Posted on 20/10/2021 , work completed 18/10/2021
On time and budget
Customer Service
Quality
Value
Darren arrived right on time and quickly carried out the annual boiler service, including freeing a stuck motorised valve (no extra charge). The cost of the service was exactly the price quoted in advance. Excellent service!
Customer in Hertfordshire Posted on 21/10/2021 , work completed 20/10/2021
Boiler replacement
Customer Service
Quality
Value
Needed replacement boiler. After trying several unreliable plumbers for quotes, I searched the internet, and came across St. Albans based “HeatCo”…. They let you book a consultation date on their website and within a couple of days the Ingenieur Deene turned up (who is very professional and very pleasant) to inspect my CH system. I had done some research and knew that I wanted the Worcester Greenstar 32CDI Boiler to replace my current 20 yr. old Worcester, and Deene was reassuring me that my boiler choice would be a perfect replacement for the old…. Later that afternoon he emailed me the quote, and to my surprise this was the only company that I had previously contacted , who had actually bothered to itemise the quote, breaking down the price for every item needed to install the new boiler…. Including a filter, flue, thermostat etc…AND a lot more cost effective than any of the other quotes… let alone British Gas …or SSE HeatCo also keeps you updated with messages, telling you exactly when the Ingenieur is on its way. Appointment booked on a Wednesday, consultation was on a Friday…boiler installed the following Tuesday by Deene. You really could not ask for a speedier, better, professional and cost effective service than that‼️
Customer in Hertfordshire Posted on 23/10/2021 , work completed 19/10/2021