Problem with central heating
Easy to book an appointment online. Darren phoned to say was running late before the appointment time and checked this would not be a problem for me. Diagnosed problem faulty valve, and got the system working. Provisionally booked an appointment the following day to do the work, subject to acceptance of the quote, which I received half an hour later. Said he would phone if able to come earlier which he did, replaced the faulty part and got the system working. Clean and polite and answered all my questions. Had a brief chat about another issue which I hope they can help with.
Customer in Hertfordshire
Posted on 21/11/2022
, work completed 16/11/2022
Recommended
Annual boiler service/kitchen taps replacement
Paul and Darren arrived on time to service my boiler and also to fit new kitchen sink taps. Both jobs were completed efficiently and on budget. I have used HeatCo for many years and have no hesitation in recommending this Company. Always helpful and friendly and worthy of 5 star rating.
Customer in Hertfordshire
Posted on 15/11/2022
, work completed 14/11/2022
Recommended
Boiler Service
Work completed quickly, to required standard and left workplace clean and tidy. Original appointment rearranged but kept me informed and new appointment promptly arranged and completed
Customer in Hertfordshire
Posted on 26/10/2022
, work completed 24/10/2022
Recommended
Boiler service
HeatCo (Darren) fixed a fault on my boiler last year and I was impressed with the service I received so decided to use them again this year for my annual boiler service. Easy to book on line, lots of time slots to choose from and very clear on pricing. A job well done and I will most definitely being using this company again in the future.
Customer in Hertfordshire
Posted on 20/10/2022
, work completed 19/10/2022
Recommended
Boiler service
My boiler was installed and serviced annually by Heatco. The engineers arrive on time and are always friendly, informative and leave every thing clean & tidy.
Customer in Hertfordshire
Posted on 13/10/2022
, work completed 05/10/2022
Recommended
Heatco Reliable, Quick and Effective
As a member of the Heatco Heat Club for a number of years, we have had installations and regular boiler services which have always been prompt, effective and courteous. Can recommend Heatco without reservation.
Customer in Hertfordshire
Posted on 06/10/2022
, work completed 04/10/2022
Recommended
Job well done
Clean and efficient job done on servicing our boiler. On time in fact was early ( but confirmed with a phone call ) Engineer was very pleasant and polite Thank you
Customer in Hertfordshire
Posted on 20/08/2022
, work completed 19/08/2022
Recommended
Boiler service
Darren serviced my boiler. He was on time, clean and polite. It was easy to book online and I received a text when he was on his way. We also had a brief chat about some other issues with a bathroom tap so I will be booking HeatCo again to sort that. I would definitely recommend.
Customer in Hertfordshire
Posted on 19/08/2022
, work completed 17/08/2022
Recommended
Boiler Service
As ever, it’s easy to book Heatco. They always arrive on time, are very pleasant and helpful, and do a competent job. That’s why I’ve used them for years.
Customer in Hertfordshire
Posted on 18/06/2022
, work completed 17/06/2022
Recommended
Excellent local plumber
Heatco were recommended to me by a colleague at work, the job was to replace two taps whilst the pipework of one was embedded behind a kitchen unit. Joe and his colleague were highly professional and did an excellent job at an excellent price. I will be using Heatco as my first port of call in the future and recommending them to colleagues and friends, excellent work and outcome.
Paul in Hertfordshire
Posted on 01/06/2022
, work completed 01/06/2022
Recommended
Quality work and friendly service
Darren and Dean from HeatCo completed the annual service on my boiler, it's part of their Heat Club service, which I'd also recommend. They arrived on time, very friendly, professional work and the whole job was completed in around 30 minutes. Cleaned up after themselves. Booked online so that was straight forward and easy too.
Customer in Hertfordshire
Posted on 29/05/2022
, work completed 20/05/2022
Recommended
Excellent service
Following the breakdown of our central heating thermostat we had an immediate response to our afternoon email and the necessary replacement work was completed very efficiently by Darren the following morning. An excellent and friendly service which we can recommend.
Customer in Hertfordshire
Posted on 27/05/2022
, work completed 25/05/2022
Recommended
Gas leak
After having my old meters changed to smart meters, the gas meter failed the tightness test. Engineer could not find the fault. Gas was switched off. I left a message with Heatco and they quickly replied. Next day before 09.00 Darren arrived. He quickly found the fault and repaired straight away. I have always found Heatco to be reliable, efficient and superb when it comes to communication. I would not hesitate to contact them again.
Customer in Hertfordshire
Posted on 14/05/2022
, work completed 13/05/2022
Recommended
Boiler replacement and repairs
Joes team are amazing! We needed an emergency boiler replacement which they sorted straight away. Hassle-free and reliable. Really friendly guys and do top-quality work! A previous plumber couldn’t fix what heatco managed to fix in a day! We also had some complications with pipes being blocked and HeatCo came back and spent the whole morning fixing - they didn’t charge us anything for this. Will never be going to anyone else in St Albans. The best there is 10/10 all around. Thank you HeatCo!!!!
Customer in Greater London
Posted on 14/05/2022
, work completed 09/05/2022
Recommended
Good Work
Painless safety inspectopns for 2 houses. No problems, arrivd on time, friendly service. Flexible about changing appointment times to suit tenants
Customer in Hertfordshire
Posted on 08/05/2022
, work completed 05/05/2022
Recommended
Tidy and Diligent.
HeatCo fitted our Worcester Bosch boiler back in 2013 and have serviced it annually ever since. HeatCo made it clear that the boiler can be serviced by other companies but we found them so good that we decided to stay with the company we trust. On every occasion, be it installation or annual servicing, HeatCo have completed the job thoroughly and I have no problems recommending them as a 5 star choice.
Customer in Hertfordshire
Posted on 21/04/2022
, work completed 20/04/2022
Recommended
Excellent work and customer service.
Darren has been called to our property to fix a number of plumbing emergencies due to the age of the property and it’s plumbing. He is an absolutely brilliant and highly skilled trades-person who has quickly identified the root cause and remedied the outstanding issues quickly and cost-effectively. We really would promote Darren, Dean and HeatCo to anyone looking for a plumber (whether the job be large or small). The value for money Darren, Dean and HeatCo have offered is excellent. A combination of all of these factors has meant that they are our first and only call for plumbing related issues.
Brandon in Hertfordshire
Posted on 05/04/2022
, work completed 04/04/2022
Recommended
Very impressed
I searched Trusted Traders for a new local gas safe registered plumber after the previous local plumber I had used retired. All I can say is that my experience of HeatCo is absolutely in line with the many other positive reviews. My initial phone call and email to HeatCo was responded to very promptly. Booking online was convenient and easy, and Darren was punctual, courteous and explained the issues with, and proposed solutions to, the two different issues with my central heating very clearly. The issues were then fixed at a follow up appointment at my convenience. Invoice settlement can be done online and is also convenient and easy. I am really impressed with the way this company is run, and the work done by Darren. Going forwards, I am so pleased I know who to turn to for my future boiler servicing and other plumbing needs!
Customer in Hertfordshire
Posted on 04/03/2022
, work completed 02/03/2022
Recommended
Great Service
Easy to book an appointment online which made life easier. Darren came round quickly and figured out the problem which needed a new part, came back two days later and fitted, very friendly. Really stress free and just got it sorted at a reasonable price. Exactly what I wanted.
Paul in Hertfordshire
Posted on 04/03/2022
, work completed 28/02/2022
Recommended
Central Heating pump
My central heating pump burnt out so a replacement was needed. A call to Heatco resulted in getting an engineer very promptly. Darren came and we discussed the necessity to change the pump. I agreed and fortunately, he had a suitable replacement in his van. Within an hour he had finished the job and got our heating back on again - may I say at this point both my wife and I are pensioners. Darren came over as a very helpful and sympathetic engineer.
Customer in Hertfordshire
Posted on 04/03/2022
, work completed 03/03/2022
Recommended
Reliable as always!
I have been using HeatCo's services for a number of years now. I have met three of their people over this time and all of them have provided excellent service and workmanship. Recently I used another firm for a side job and actually realised there was an error in their work but Darren from HeatCo diagnosed it immediately, ordered a part and sorted it out within a few days. He also gave our boiler an annual service which we have done like clockwork by HeatCo. As an aside, HeatCo replaced a boiler for me a few years ago. I was involved in a disastrous process with my former insurance company. They sent out engineers to mend a small problem with our old boiler - they actually ended up making the situation worse due to a lack of understanding about my "commerical" named but domestic rated boiler. HeatCo really saved the day. The firm contracted by the insurers ended up asking HeatCo to intervene as they realised they were making a real mess of the boiler. The situation deteriorated with the insurer and we ended up needing a new boiler fast. We have been without heat and water for a few weeks at this point and Joe had been invaluable in the process with diagnostic checks and advice on the matter. Dene from HeatCo gave up a day of his weekend to come and sort it out for us so we didn't have to wait a day longer to warm up! We have had heat and hot water ever since! They really went above and beyond for us. HIGHLY RECOMMEND this team! Thank you from us.
Customer in Hertfordshire
Posted on 03/03/2022
, work completed 02/03/2022
Recommended
Fast, efficient and on time
I had a boiler service with HeatCo for the first time on 1st March 2022. I was a little worried as I didn't receive an email confirmation but Mr Dudey arrive promptly and conducted a full service quickly and efficiently. He provided advice at the end on things to keep an eye on and immediately emailed my invoice and service certificate. This was such a refreshing change from my previous experience with other suppliers who kept cancelling or not turning up. I found the work value for money and I will certainly be using HeatCo again. Thank you.
Customer in Hertfordshire
Posted on 02/03/2022
, work completed 01/03/2022
Recommended
Combi-boiler installation to replace a traditional hot-tank system
We went through a long list of potential suppliers for this job and got the full range of 'advice' and prices. We eventually contacted someone on Neighbours Next Door who already had asked for recommendations and asked who they had used and she whole-heartedly recommended Heatco. Joe came round and talked through the issues clearly and sensibly and we agreed the work and price. The job was carried out a couple of weeks later. The guys were brilliant. Clean, tidy, knowledgeable, considerate and absolutely professional and completed the installation in the agreed time. They were also happy to return to resolve a couple of issues immediately. Putting in a new boiler system is not a trivial amount of work and disruption and its important that you can trust the people doing the work. We would have absolutely no problem in recommending Heatco for any heating work or plumbing needs.
Customer in Hertfordshire
Posted on 16/02/2022
, work completed 15/02/2022
Recommended
Annual Boiler Service
As expected, a good job well done in a timely manner, as before. Friendly, efficient and above all, professional.
Customer in Hertfordshire
Posted on 30/01/2022
, work completed 28/01/2022
Recommended
Excellent service
We were happy with the central heating service carried out by Darren on behalf of Heatco. We received a message in advance of the appointment to confirm when he would be arriving which was the specified time. The job was done efficiently with a problem with the boiler sorted out at the time of the service. Darren was courteous and we would not hesitate to recommend him. The invoice and certificate were e-mailed to us shortly after the service was carried out.
Anne in Hertfordshire
Posted on 14/01/2022
, work completed 13/01/2022
Recommended