Heatco

Darren serviced my boiler. He was on time, clean and polite. It was easy to book online and I received a text when he was on his way. We also had a brief chat about some other issues with a bathroom tap so I will be booking HeatCo again to sort that. I would definitely recommend.

As ever, it’s easy to book Heatco. They always arrive on time, are very pleasant and helpful, and do a competent job. That’s why I’ve used them for years.

Heatco were recommended to me by a colleague at work, the job was to replace two taps whilst the pipework of one was embedded behind a kitchen unit. Joe and his colleague were highly professional and did an excellent job at an excellent price. I will be using Heatco as my first port of call in the future and recommending them to colleagues and friends, excellent work and outcome.

Darren and Dean from HeatCo completed the annual service on my boiler, it's part of their Heat Club service, which I'd also recommend. They arrived on time, very friendly, professional work and the whole job was completed in around 30 minutes. Cleaned up after themselves. Booked online so that was straight forward and easy too.

Following the breakdown of our central heating thermostat we had an immediate response to our afternoon email and the necessary replacement work was completed very efficiently by Darren the following morning. An excellent and friendly service which we can recommend.

After having my old meters changed to smart meters, the gas meter failed the tightness test. Engineer could not find the fault. Gas was switched off. I left a message with Heatco and they quickly replied. Next day before 09.00 Darren arrived. He quickly found the fault and repaired straight away. I have always found Heatco to be reliable, efficient and superb when it comes to communication. I would not hesitate to contact them again.

Joes team are amazing! We needed an emergency boiler replacement which they sorted straight away. Hassle-free and reliable. Really friendly guys and do top-quality work! A previous plumber couldn’t fix what heatco managed to fix in a day! We also had some complications with pipes being blocked and HeatCo came back and spent the whole morning fixing - they didn’t charge us anything for this. Will never be going to anyone else in St Albans. The best there is 10/10 all around. Thank you HeatCo!!!!

Painless safety inspectopns for 2 houses. No problems, arrivd on time, friendly service. Flexible about changing appointment times to suit tenants

HeatCo fitted our Worcester Bosch boiler back in 2013 and have serviced it annually ever since. HeatCo made it clear that the boiler can be serviced by other companies but we found them so good that we decided to stay with the company we trust. On every occasion, be it installation or annual servicing, HeatCo have completed the job thoroughly and I have no problems recommending them as a 5 star choice.

Darren has been called to our property to fix a number of plumbing emergencies due to the age of the property and it’s plumbing. He is an absolutely brilliant and highly skilled trades-person who has quickly identified the root cause and remedied the outstanding issues quickly and cost-effectively. We really would promote Darren, Dean and HeatCo to anyone looking for a plumber (whether the job be large or small). The value for money Darren, Dean and HeatCo have offered is excellent. A combination of all of these factors has meant that they are our first and only call for plumbing related issues.

I searched Trusted Traders for a new local gas safe registered plumber after the previous local plumber I had used retired. All I can say is that my experience of HeatCo is absolutely in line with the many other positive reviews. My initial phone call and email to HeatCo was responded to very promptly. Booking online was convenient and easy, and Darren was punctual, courteous and explained the issues with, and proposed solutions to, the two different issues with my central heating very clearly. The issues were then fixed at a follow up appointment at my convenience. Invoice settlement can be done online and is also convenient and easy. I am really impressed with the way this company is run, and the work done by Darren. Going forwards, I am so pleased I know who to turn to for my future boiler servicing and other plumbing needs!

Easy to book an appointment online which made life easier. Darren came round quickly and figured out the problem which needed a new part, came back two days later and fitted, very friendly. Really stress free and just got it sorted at a reasonable price. Exactly what I wanted.

My central heating pump burnt out so a replacement was needed. A call to Heatco resulted in getting an engineer very promptly. Darren came and we discussed the necessity to change the pump. I agreed and fortunately, he had a suitable replacement in his van. Within an hour he had finished the job and got our heating back on again - may I say at this point both my wife and I are pensioners. Darren came over as a very helpful and sympathetic engineer.

I have been using HeatCo's services for a number of years now. I have met three of their people over this time and all of them have provided excellent service and workmanship. Recently I used another firm for a side job and actually realised there was an error in their work but Darren from HeatCo diagnosed it immediately, ordered a part and sorted it out within a few days. He also gave our boiler an annual service which we have done like clockwork by HeatCo. As an aside, HeatCo replaced a boiler for me a few years ago. I was involved in a disastrous process with my former insurance company. They sent out engineers to mend a small problem with our old boiler - they actually ended up making the situation worse due to a lack of understanding about my "commerical" named but domestic rated boiler. HeatCo really saved the day. The firm contracted by the insurers ended up asking HeatCo to intervene as they realised they were making a real mess of the boiler. The situation deteriorated with the insurer and we ended up needing a new boiler fast. We have been without heat and water for a few weeks at this point and Joe had been invaluable in the process with diagnostic checks and advice on the matter. Dene from HeatCo gave up a day of his weekend to come and sort it out for us so we didn't have to wait a day longer to warm up! We have had heat and hot water ever since! They really went above and beyond for us. HIGHLY RECOMMEND this team! Thank you from us.

I had a boiler service with HeatCo for the first time on 1st March 2022. I was a little worried as I didn't receive an email confirmation but Mr Dudey arrive promptly and conducted a full service quickly and efficiently. He provided advice at the end on things to keep an eye on and immediately emailed my invoice and service certificate. This was such a refreshing change from my previous experience with other suppliers who kept cancelling or not turning up. I found the work value for money and I will certainly be using HeatCo again. Thank you.

We went through a long list of potential suppliers for this job and got the full range of 'advice' and prices. We eventually contacted someone on Neighbours Next Door who already had asked for recommendations and asked who they had used and she whole-heartedly recommended Heatco. Joe came round and talked through the issues clearly and sensibly and we agreed the work and price. The job was carried out a couple of weeks later. The guys were brilliant. Clean, tidy, knowledgeable, considerate and absolutely professional and completed the installation in the agreed time. They were also happy to return to resolve a couple of issues immediately. Putting in a new boiler system is not a trivial amount of work and disruption and its important that you can trust the people doing the work. We would have absolutely no problem in recommending Heatco for any heating work or plumbing needs.

As expected, a good job well done in a timely manner, as before. Friendly, efficient and above all, professional.

We were happy with the central heating service carried out by Darren on behalf of Heatco. We received a message in advance of the appointment to confirm when he would be arriving which was the specified time. The job was done efficiently with a problem with the boiler sorted out at the time of the service. Darren was courteous and we would not hesitate to recommend him. The invoice and certificate were e-mailed to us shortly after the service was carried out.

Darren diagnosed problem with boiler immediately and resolved problem efficiently. Appointment booked appointment 6th Jan for attendance 7th Jan

It was easy to book an appointment online for a boiler service with early availability and the engineer Darren was early rather than late (with a text to say they would be early and checking that was OK). Darren was very pleasant and when I queried a TVR on a radiator he immediately looked at it and fixed a sticking pin. Took his shoes off at the door too! Verbally gave information after service and then was sent certificate and invoice (for quoted price on the website) immediately afterwards.

I have been using Heatco services for many years now and will carry on for years to come. Daren knows what he is doing and has been looking after my old boiler years after years so that I made the most of it. When I had building works done, I asked Heatco for advice, and although they didn't do the job (as they don't work with builders), they were very helpful in understanding what we needed. Since we have had a new boiler installed they are happy to come and help, as well as service it for a very decent price. Excellent service, very nice people to deal with!

I always use HeatCo for my plumbing work. Darren was the plumber who serviced my boiler. Very courteous and efficient as always.

Looked to be an easy fill in job but as we had HeatCo cover we decided to leave it to the experts to fit it. I am glad we did. Unbeknown to us, the old tap had completely rusted in to the sink unit solidly locking it into place. Of course, HeatCo's engineer had all the tools to hand and the experience to persuade the fitting to move before cutting it out and fitting the new unit. Excellent job well done.

We booked the service on Heatco's Website and it was really easy. Darren turned up on time, looked smart and was both friendly and professional. He completed the service and explained what he had done. I would use again and I would recommend.

I am on a retainer with Heatco, providing an annual boiler service, on-call emergency plumbing, and basic general plumbing services - although they can provide a full service, including boiler changes, flushing, etc. On this occasion I had a partially blocked sink and a mal-functioning radiator, which were promptly fixed. The plumbers are pleasant, polite and helpful folk.