/
Endorsed by Which?
Heatco
What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?
Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check
About
As one of the leading heating and plumbing experts in St Albans, over the last 20 years HeatCo have built a reputation for reliable, honest and great value service. A family run organisation, we are based in St Albans, and are perfectly placed to supply boiler and central heating installations, repairs and maintenance to clients across the Hertfordshire area.
We are Worcester Bosch Platinum Accredited Installers offering extended Guarantee benefits on all our Boiler installations.
We are also BAXI accredited and can offer maximum warranties on their range.
Our maintenance plan HeatClub has been very well received by clients looking for an alternative to the larger insurance based providers.
Book your appointment on line using our website or call our numbers for helpful advice
We work with all makes of Boilers and Controls
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas safety testing and inspection
- Radiators and central heating
Heating contractors
- Central heating systems (installation and servicing)
Gas installers
More Services
- general plumbing repairs
- expert advice and knowledge
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
277 reviews
Recommended
Recommended
by 100% of customers
Sort by
Plumbing - great service
Customer Service
Quality
Value
I've used HeatCo for a number of years now and have nothing but praise for them. Recently two of my toilets broke and Joe managed to source the difficult to find replacement parts, have the couriered over and made sure I had functioning loos by the weekend! Very much appreciated. HeatCo staff are always friendly, professional and courteous. They always turn up as expected and I trust the advice they give (the online booking system is great!). To be honest HeatCo have got me out of a plumbing pickle several times, for which I'm very grateful. Over the past few years they have deal with blocked showers, leaking taps and radiators, flush issues, replaced a boiler, shower temperature problems, and much more. It's very reassuring to have their number in my phone.
Customer in Hertfordshire
, work completed
Recommended
Loud banging noise on new boiler
Customer Service
Quality
Value
I contacted Joe Waller on Sat 20 Jan as every time the boiler came on there was a banging noise - so loud that it woke me up in the middle of the night and I was afraid the whole thing would blow up so was without heating Sat and Sun. Joe was coming to the UK on Sunday and came round at lunchtime as arranged. He tested the boiler - all ok - unfortunately the banging/vibrating didn't happen whilst he was here. He thought it might be a faulty radiator valve as and assured me that the boiler wouldn't blow up - so the heating went back on. The banging occurred 3 times further and I identified which radiator valve was faulty. Job sorted by Tues late morning. Excellent service from a hard working and knowledgable individual
Customer in Hertfordshire
, work completed
Recommended
Excellent plumbing and heating work
Customer Service
Quality
Value
We have used HeatCo many times over the last 4 years from non-urgent plumbing/heating problems e.g. leaky tap to urgent problems such as an over flowing water tank in the loft. Joe and the team have always been responsive, friendly and efficient and dealt with problems, especially emergencies, speedily. They are also helpful at giving advice and don't sell you what you don't need! The HeatClub (paying a monthly subscription) is great and worth having for all the odd plumbing jobs that crop and includes a free boiler service annually. Thanks to Joe, Darren and the team!
Customer in Hertfordshire
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
I called Shaun out through HeatCo's Heat Club scheme, which gives us on-call access to a plumber and heating heating engineer whenever we need it for a monthly fee. It's an excellent deal and meant that when I needed help getting the side panel off the bath, I could book an appointment with HeatCo and Shaun arrived, bang on time, and quickly sorted out our problem. He was friendly and very helpful. Cheers, Shaun. Highly recommended.
Customer in Hertfordshire
, work completed
Recommended
Replacement work
Customer Service
Quality
Value
Very happy with replacement work carried out on radiators and thermostats by Darren & Shuan left place nice and tidy.
Customer in Hertfordshire
, work completed
Recommended
Very neat job
Customer Service
Quality
Value
Shaun fitted the side back on our bath after the Aqualisa engineer had replaced our shower pump. It was an awkward job but he got it done and left everything looking as good as new. Great job!
Customer in Hertfordshire
, work completed
Recommended
Boiler not working
He was round on time, after checking the boiler I was pleased with the speed that my boiler was fixed and the friendly and reasonably priced service I received.
Customer in Hertfordshire
(Reviewer did not use service)
Recommended
Boiler Service
Customer Service
Quality
Value
Heatco offer a great service- for a monthly fee I am a member of the heat club. This covers cost of my boiler service, priority booking and much more Great company and customer friendly staff I strongly recommend them- very happy with their work and offers peace of mind
Customer in Hertfordshire
, work completed
Recommended
Considerate and Professional
Customer Service
Quality
Value
Replacement of leaking boiler in an old vented system with a Greenstar combi boiler. Heatco we're always on time for each appointment ( note the booking system doesn't send an appointment reminder, so note or screen-shot your time from the booking page ) Joe and Darren worked professionally and efficiently to resolve our heating issues and fit the new system. They were both very pleasant to work with and took time to listen and discuss issues and solutions. When the old boiler gave-up suddenly, changing the urgency of the job, they were able to change plans and complete the job sooner than originally expected.
Customer in Hertfordshire
, work completed
Recommended
No hassle boiler service
Customer Service
Quality
Value
We use HeatCo's HeatClub service which gives us a plumber / heating engineer on call and free boiler services. Darren did our annual boiler service yesterday and was great, as always. He arrived on time, carried out the service with minimum disruption for us, and sent us the service certificate immediately. A great service that we can rely on. Many thanks, once again!
Customer in Hertfordshire
, work completed
Recommended
First Rate
Customer Service
Quality
Value
I am blown away by the service provided by Heatco. I was able to go onto their website and book an appointment online. Darren came at the allotted time and I had received my gas certificate by the time he had left. No chasing! It's a revelation!
Customer in Hertfordshire
, work completed
Recommended
Honest, reliable and efficient
Customer Service
Quality
Value
We have used HeatCo for a number of years now. They have always been efficient and punctual, with excellent communication. Their customer service is outstanding, as is their standard of workmanship. Nothing is too much bother and you always get honest and reliable advice.
Customer in Hertfordshire
, work completed
Recommended
Boiler maintenance
Customer Service
Quality
Value
Easy to book, arrive on time, polite, friendly, get the job done - everything you want from a tradesman.
Customer in Hertfordshire
, work completed
Recommended
Fast, Friendly & Thorough Heating Service
Customer Service
Quality
Value
Quality service at a reasonable price. I was able to get an appointment to service my boiler and to investigate a radiator that had stopped working within a couple of days. Darren arrived on time, diagnosed the radiator problem quickly, and repaired there and then using spares from his van. The boiler was serviced efficiently, the certificate & invoice issued right away. A really good experience, would definitely use again.
Customer in Hertfordshire
, work completed
Recommended
Really helpful and quick to come out
Customer Service
Quality
Value
I have used HeatCo several times now for issues with my boiler at work and services. Darren is always really helpful and they are reasonably priced. Will definitely return. Thanks Darren!
Customer in Hertfordshire
, work completed
Recommended
Brilliant service always
Customer Service
Quality
Value
I’ve been using HeatCo for years. Boiler service done today. Really thorough inspection and service. No mess and super courteous plumber. Always so helpful and willing to go the extra mile. Would recommend without hesitation.
Customer in Hertfordshire
, work completed
Recommended
Great Service from Heatco
Customer Service
Quality
Value
I'm a member of the Heat Club and booked an appointment online to have my boiler pressure checked. Darren is very pleasant and arrived on time and sorted out the problem very quickly. Would have no problem recommending Darren and Heatco.
Customer in Hertfordshire
, work completed
Recommended
Work done efficiently and to time
Customer Service
Quality
Value
Although the engineer was unable to arrive at the appointed time he kept us informed and provided an alternative time acceptable to both of us. He then arrived on time and carried out the work efficiently and within reasonable cost and time
Customer in Hertfordshire
, work completed
Recommended
Good work done and quickly
Customer Service
Quality
Value
I had originally asked them to come out and check the pressure valve on my boiler, which turned out to be fine, just a bit stiff. While Darren was here he had a look at another - quick - job I needed doing (adjusting the positioning of some pipes), and he came back the next day and did it very well and efficiently.
Customer in Hertfordshire
, work completed
Recommended
Boiler Service
Customer Service
Quality
Value
Darren was friendly and efficient and sorted out all our issues. Being able to book online and agree the price was a bonus. I was sent a text to say he was on the way. I would definitely recommend using Heat Co
Customer in Hertfordshire
, work completed
Recommended
Great service
Customer Service
Quality
Value
We used Heatco to service our gas boiler and we are very happy to recommend Heatco, professional and accommodating, a very good experience!
Customer in Hertfordshire
, work completed
Recommended
Reliable and competent
Customer Service
Quality
Value
We use Heaco on a regular basis and I highly recommend this company. They are reliable and competent and always helpful with any issues. They are also competitive in price. Excellent service.
Customer in Hertfordshire
, work completed
Recommended
Complete satisfaction
Customer Service
Quality
Value
Darren Dudey was punctual,courteous and efficient. He communicated with me as necessary and was a pleasure to have at my property to undertake a gas boiler service. I would certainly recommend him to others and will be happy to have him undertake any required work in the future.
Customer in Hertfordshire
, work completed
Recommended
First class service from start to finish
Customer Service
Quality
Value
Joe and the team from Heat Co. Installed a new boiler and hot water tank for us. Removing and relocating both the boiler from the kitchen, and the hot water tank from the landing cupboard up into the loft. This was a complicated job which included running a new gas pipe to the loft, but the Heat Co. Team took it all in their stride. The install went smoothly, the team was extremely professional and tidy, and they went above and beyond what they had quoted to ensure we had hot water in the shotest time possible. I cannot recommend them highly enough!
Customer in Hertfordshire
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
I've been a member of Heatco's Heat Club for several years. Joe, Darren and other team members are knowledgeable and responsive. The service provided is superior to the British Gas service contract I used to have. Recently, Heatco installed a 'Wunda' smart heating system for me. Despite never previously installing this manufacturer's system, the work was carried out efficiently. Everything worked perfectly from the outset and still does. Incidentally, if anyone's considering smart controls, I thoroughly recommend Wunda (a British company). Their system is intuitive and easy to use with greater flexibility than other providers such as Hive & Google Nest.
Customer in Hertfordshire
, work completed
Recommended