Endorsed by Which?

Heatco

5.0

277 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

As one of the leading heating and plumbing experts in St Albans, over the last 20 years HeatCo have built a reputation for reliable, honest and great value service. A family run organisation, we are based in St Albans, and are perfectly placed to supply boiler and central heating installations, repairs and maintenance to clients across the Hertfordshire area.
We are Worcester Bosch Platinum Accredited Installers offering extended Guarantee benefits on all our Boiler installations.
We are also BAXI accredited and can offer maximum warranties on their range.
Our maintenance plan HeatClub has been very well received by clients looking for an alternative to the larger insurance based providers.
Book your appointment on line using our website or call our numbers for helpful advice

We work with all makes of Boilers and Controls

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • general plumbing repairs
    • expert advice and knowledge

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
277 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Expert
Customer Service
Quality
Value
My boiler broke down and a friend recommended I contact HeatCo. This has been my gain. Joe was professional, trustworthy, friendly and knowledgeable. My boiler is now functioning better than before! I have no hesitation in recommending Joe Waller and his expertise for any Heating, Plumbing and Gas needs.
Margaret Posted on 17/03/2018 , work completed 17/03/2018
Recommended
Customer Service
Quality
Value
New boiler fitted. A friendly, reliable and professional service. Fully explained work beforehand and during installation. A very reasonable and competitive quote. Worked hard during installation and ensured everything was clean and tidy afterwards. Would be happy to recommend Joe and Dean to others.
Martin St Albans Posted on 21/10/2017 , work completed 21/10/2017
Excellent Service
Customer Service
Quality
Value
Excellent service from Dean and Joe. Professional, trustworthy and tidy!
J, Hertfordshire Posted on 22/09/2017 , work completed 22/09/2017
Brilliant job
Customer Service
Quality
Value
They installed my new boiler and changed several plumbing bits in my house. The quality of work has always been exemplary.
A, Hertfordshire Posted on 07/09/2017 , work completed 07/09/2017
Very professional
Customer Service
Quality
Value
I found them very friendly, efficient and clean workmen. The job took three days to complete as they had advised, it all ran smoothly. I would recommend them.
Sarah, Hertfordshire Posted on 04/09/2017 , work completed 04/09/2017
Great service, would recommend
Customer Service
Quality
Value
Joe & Deene provide straight forward courteous service and good value. The job was priced quickly and they turned up when they said they would. Clean & tidy & easy to deal with, I am very, very pleased with the boiler replacement work they carried out.
Andrew, Hertfordshire Posted on 07/08/2017 , work completed 07/08/2017
Prompt, professional & price
Customer Service
Quality
Value
Excellent all round service from beginning to end for a replacement boiler installation.
Anthony, Hertfordshire Posted on 18/07/2017 , work completed 18/07/2017
Highly recommended
Customer Service
Quality
Value
Heatco did a conventional to combi boiler replacement and move, including roof flue, with several complexities in the work. I'd recommend Joe and Dean highly, for a number of reasons. 1) Sent a quotation the same day (unlike a few traders who never responded, or took weeks), *and* which was fully itemised; 2) cost was extremely competitive, c) Dean was extremely competent, helpful and put up with my numerous questions, and was diligent and made sure hot water was restored asap, 3) quality of work was great and were accommodating with a few extra requests, 4) tidy and respectful of my house, 5) the actual cost came in slightly under the estimate, which was reflected in an actual bill of costs and speaks to their honesty. Again, wouldn't hesitate to recommend Heatco.
cdmaynard1 Posted on 07/04/2017 , work completed 07/04/2017
Good work at a very fair price
Customer Service
Quality
Value
Joe arrived on time to replace a radiator valve and he completed the job efficiently. He charged a very reasonable price. I will certainly use his services again.
Which? Trusted Traders Consumer Posted on 21/03/2017 , work completed 21/03/2017
Professional and Knowledgeable
Customer Service
Quality
Value
I used Heatco to replace a boiler that had stopped working. We moved the boiler from an airing cupboard to the loft. This enabled us to knock the wall down between the bathroom and airing cupboard so that we could make the bathroom bigger. Joe and his team were professional throughout at a very reasonable cost. Always very tidy and courteous he also did an extra couple of jobs at a reasonable price. We had other gas engineers who came round some of which never bothered to come back to me with a quote, others took 2 or 3 weeks to send me a quote. Joe produced a quote the same day. I would highly recommend Heatco, they also did a job for a neighbour and she was equally impressed. Well done!
Mdsamuels Posted on 05/12/2016 , work completed 05/12/2016
Grand Job
Customer Service
Quality
Value
Very professional service of gas & boiler installation. Fast, punctual & reliable company. Very impressed. Highly recommended.
Krzysztof, Hertfordshire Posted on 26/09/2016 , work completed 26/09/2016
Prompt, skilled service
Customer Service
Quality
Value
Heatco dealt with the replacement of an old boiler and heating system adaption in the minimum of time, overcoming unexpected problems.
Peter, Hertfordshire Posted on 23/09/2016 , work completed 23/09/2016
Excellent job
Customer Service
Quality
Value
I would highly recommend Heatco- They did a good job and were prompt and efficient.
Ian, Hertfordshire Posted on 15/09/2016 , work completed 15/09/2016
Excellent Work
Customer Service
Quality
Value
Joe fitted a new boiler and a new shower within a few months of each other. The work was completed to a very high standard and have had no issues sine. The price was exactly what was quoted.
Samir123 Posted on 18/07/2016 , work completed 18/07/2016
Job well done
Customer Service
Quality
Value
The work to be done was assessed and estimated promptly. Well explained procedure, agreed on the date of the work to be done promptly and lastly the work was done efficiently, the workmen were courteous and helpful. Cleaned area of work.
Miriam, Hertfordshire Posted on 08/07/2016 , work completed 08/07/2016
Which? Local Review
Customer Service
Quality
Value
I can give excellent credentials time wise, job satisfaction and after care for this company. You pay for what you get.
Robert xxx Posted on 05/07/2016 , work completed 05/07/2016
Professional job
Customer Service
Quality
Value
Reliable and professional- good clean work.
David, Hertfordshire Posted on 16/06/2016 , work completed 16/06/2016
Faultless service
Customer Service
Quality
Value
Helpful, calls and emails returned. Great service.
Clare, Hertfordshire Posted on 10/06/2016 , work completed 10/06/2016
New combi boiler fitted
Customer Service
Quality
Value
Fantastic 5 star service from HeatCo, as always. Professional, friendly, tidy and efficient. Fitted boiler within a week of quoting and only a couple of days after accepting quotation. Would have absolutely no hesitation in recommending them to anyone and have done so many times.
Jobot1976 Posted on 29/03/2016 , work completed 29/03/2016
Which? Local Review
Customer Service
Quality
Value
Joe and Dean recently installed a new boiler for us. They did an outstanding job and we couldn't recommend them more highly.
Michelle77 Posted on 30/01/2016 , work completed 30/01/2016
Which? Local Review
Customer Service
Quality
Value
Joe came round at very short notice when we found we had a problem with our central heating system delivering hot water. He quickly diagnosed that the 3 year old hot water/central heating timer had failed on the hot water side. He temporarily wired the hot water to the heating side of the timer in order to get us back up and running. We made an appointment and Joe came back to fit a new timer and also installed a new NEST learning thermostat that I had purchased. The installation of the NEST thermostat was both neat and tidy and all/any mess made was cleared and our house was left as he found it. Joe is quick, knowledgeable, tidy and polite and I would not hesitate to recommend Heatco to friends and family alike.
Alan.Hart Posted on 22/10/2015 , work completed 22/10/2015
Another excellent job
Customer Service
Quality
Value
Joe is reliable, trust-worthy and the quality of his work is great. He has just replaced my boiler and I and I'm very happy. I would fully recommend him
Vic St Albans Posted on 01/08/2015 , work completed 01/08/2015
New Boiler
Customer Service
Quality
Value
Absolutely brilliant - having had a leak from my old boiler whilst away on holiday, they came round the day I returned to look at it, advised me of what needed doing, provided the quote quickly and more importantly commenced work very quickly which involved a complete new boiler. They were professional, clean, tidy and efficient. I would strongly recommend them to anyone - very very professional.
horsey2468 Posted on 22/07/2015 , work completed 22/07/2015
Upgrade to Central Heating System
Customer Service
Quality
Value
I had my central heating system upgraded by HeatCo (new boiler, radiators, controls, etc.) and they did a very professional job. Joe was very patient talking me through the different options before I decided which option to go for. Dean was on site the whole of the time and never slacked. He was very thorough and nothing was too much trouble for him. Before he could leave the site Dean had to attend to two leaks which were not through any fault of his or poor workmanship and he did not leave the job until he was satisfied that the problems had been resolved. All in all, I would recommend HeatCo for any central heating works that anyone is thinking of undertaking.
21865 Posted on 10/07/2015 , work completed 10/07/2015
Which? Local Review
Customer Service
Quality
Value
Joe gave us excellent service when he fitted a Worcester boiler. He came at short notice and the quality of the work could not be faulted. He and Dean were careful in our house and we recommend them without reservation. Some faults with our plumbing of which we were unaware were also corrected, with no increase in price. A few weeks later after a leak , Joe moved all our stopcocks to a place where we could reach them, redesigned the kitchen plumbing layout and changed the position of an outside tap. Nothing seemed too much trouble and again at a very reasonable price. We will always use this company.
Barbara St Albans Posted on 26/06/2015 , work completed 26/06/2015