Highly recommended
I called Shaun out through HeatCo's Heat Club scheme, which gives us on-call access to a plumber and heating heating engineer whenever we need it for a monthly fee. It's an excellent deal and meant that when I needed help getting the side panel off the bath, I could book an appointment with HeatCo and Shaun arrived, bang on time, and quickly sorted out our problem. He was friendly and very helpful. Cheers, Shaun. Highly recommended.
Customer in Hertfordshire
Posted on 03/02/2024
, work completed 02/02/2024
Recommended
Excellent plumbing and heating work
We have used HeatCo many times over the last 4 years from non-urgent plumbing/heating problems e.g. leaky tap to urgent problems such as an over flowing water tank in the loft. Joe and the team have always been responsive, friendly and efficient and dealt with problems, especially emergencies, speedily. They are also helpful at giving advice and don't sell you what you don't need! The HeatClub (paying a monthly subscription) is great and worth having for all the odd plumbing jobs that crop and includes a free boiler service annually. Thanks to Joe, Darren and the team!
Customer in Hertfordshire
Posted on 24/01/2024
, work completed 23/01/2024
Recommended
Loud banging noise on new boiler
I contacted Joe Waller on Sat 20 Jan as every time the boiler came on there was a banging noise - so loud that it woke me up in the middle of the night and I was afraid the whole thing would blow up so was without heating Sat and Sun. Joe was coming to the UK on Sunday and came round at lunchtime as arranged. He tested the boiler - all ok - unfortunately the banging/vibrating didn't happen whilst he was here. He thought it might be a faulty radiator valve as and assured me that the boiler wouldn't blow up - so the heating went back on. The banging occurred 3 times further and I identified which radiator valve was faulty. Job sorted by Tues late morning. Excellent service from a hard working and knowledgable individual
Customer in Hertfordshire
Posted on 23/01/2024
, work completed 23/01/2024
Recommended
Plumbing - great service
I've used HeatCo for a number of years now and have nothing but praise for them. Recently two of my toilets broke and Joe managed to source the difficult to find replacement parts, have the couriered over and made sure I had functioning loos by the weekend! Very much appreciated. HeatCo staff are always friendly, professional and courteous. They always turn up as expected and I trust the advice they give (the online booking system is great!). To be honest HeatCo have got me out of a plumbing pickle several times, for which I'm very grateful. Over the past few years they have deal with blocked showers, leaking taps and radiators, flush issues, replaced a boiler, shower temperature problems, and much more. It's very reassuring to have their number in my phone.
Customer in Hertfordshire
Posted on 17/01/2024
, work completed 13/01/2024
Recommended
Annual boiler service
Darren did our annual service & fixed an ongoing problem with the outflow. This was done with efficiency, no fuss & on time. He kept me informed of arrival time & was very pleasant & straightforward to deal with.
Customer in Hertfordshire
Posted on 23/12/2023
, work completed 23/12/2021
Recommended
Annual boiler service
We had an annual boiler service by Darren and it went very smoothly. He arrived on time, was very friendly and performed the work with a minimum of fuss.
Customer in Hertfordshire
Posted on 24/11/2023
, work completed 23/11/2023
Recommended
Very pleased
Darren is excellent and provides a very good service. No fuss and executes the work as I like to see it done. Many thanks to Darren
Customer in Hertfordshire
Posted on 08/11/2023
, work completed 07/11/2023
Recommended
Prompt and excellent service
Our heating wasn't working. The earliest appointment I could book was not for about 6 days but booked all the same. Darren called within 24 hours of booking the appointment and then came around with 20 mins of that call and fixed the issue. UNBELIEVABLE SERVICE. THANK YOU Darren and HeatCo.
Customer in Greater London
Posted on 05/11/2023
, work completed 03/11/2023
Recommended
Successful boiler check and leak stopped.
Engineer arrived promptly. Boiler check carried out and nut tightened on hot water cylinder to stop slight leak. All on schedule and budget. Engineer was polite and left no mess.
Customer in Hertfordshire
Posted on 04/11/2023
, work completed 31/10/2023
Recommended
Boiler Service
Yearly boiler service. As always highly efficient service from Darren @ Heatco. Heatco fitted my boiler and have been servicing it yearly. Highly recommend this company- great service all around and friendly efficient team. And they’ve keep the cost of their boiler the same as last year
Customer in Hertfordshire
Posted on 02/11/2023
, work completed 31/10/2023
Recommended
Annual boiler and (2x) gas fire service
Darren messaged us to advise his expected arrival time which was 15mins earlier than booked and helped us prepare. He arrived as promised and without our asking, removed his footwear and greeted us in a friendly manner. There was no delay in starting the work as he went straight to the boiler to carry out the service. When he finished he moved seamlessly to the first fire laying down carpet protection and cleaning up after him. The second fire was similarly handled during which it was pleasing to have conversation while he worked. Unbeknown to us he had also cleared a slow running bathroom sink whilst working on the boiler, which was a welcome bonus. The certificates were emailed to us promptly after he left, and we look forward to receiving HeatCo at the next service.
Customer in Hertfordshire
Posted on 02/11/2023
, work completed 01/11/2023
Recommended
Boiler Service
As usual, a first class service, Darren Dudley arrived earlier than was booked, but phoned to see if this was convenient, Service was carried out expertly and did not leave any mess. Thank you Darren
Customer in Hertfordshire
Posted on 29/10/2023
, work completed 26/10/2023
Recommended
Good price and friendly service
Boiler service easily booked online. Darren arrived spot on time and serviced the boiler, friendly and efficient. Will be happy to use Heatco again.
Customer in Hertfordshire
Posted on 27/10/2023
, work completed 12/10/2023
Recommended
Boiler Leak
Darren turned up bang on the time agreed. Polite and friendly. Considerarate in removing his shoes. He sorted the leak without a problem and checked when my next boiler service will be. I always have extremely good service with Heatco and would highly recommend them.
Customer in Hertfordshire
Posted on 21/10/2023
, work completed 19/10/2023
Recommended
The best plumbing company
Darren did a good job as always, today he changed my immersion heater. I’ve used Heatco for the last nearly two years and everyone is unfailingly helpful, friendly and polite. They have an online appointment system and usually I can get one within a week for non urgent stuff, and they come out quickly for urgent things. If you subscribe to their Heat Club you get your boiler serviced yearly AND you can call upon them for all your little plumbing and gas problems. MUCH better than those Home Emergency plans, because nothing is too small with Heatco.- Highly recommended 👍
Customer in Hertfordshire
Posted on 18/10/2023
, work completed 17/10/2023
Recommended
Easy booking, fast service.
Under Heatco’s service was able to easily book online. The engineer’s visit was notified by text before arrival and the work was efficiently undertaken. Excellent experience.
Customer in Hertfordshire
Posted on 17/10/2023
, work completed 16/10/2023
Recommended
Excellent Service
I genuinely love this company! The service they provide is excellent - they serviced my boiler and tested all the radiators. I've been lucky enough to have the same colleague a number of times who is always so approachable and friendly. I would highly recommend them.
Customer in Hertfordshire
Posted on 06/10/2023
, work completed 03/10/2023
Recommended
Excellent Service
We have used HeatCo to maintain our heating system for many years, and even replace the boiler and hot water tank. They are consistently friendly, professional, and very tidy and I am always very happy to recommend them to friends which is the best accolade I can give!
Customer in Hertfordshire
Posted on 05/10/2023
, work completed 04/10/2023
Recommended
Impressive service
Another great experience with Heatco. Darren carried out the annual boiler service and replaced the faulty motorised valve on the hot water tank. Friendly, efficient, punctual, knowledgeable and trustworthy.
Customer in Hertfordshire
Posted on 03/10/2023
, work completed 28/09/2023
Recommended
Great work and fast
I needed my boiler serviced - it was super easy to book an appointment via the website - plenty of available options. The engineer showed up a few minutes early and completed the work with minimal fuss. Cheaper than alternative options as well!
Customer in Hertfordshire
Posted on 26/09/2023
, work completed 25/09/2023
Recommended
Great work
The guys turned up on time, worked hard and were thoughtful about what they were doing - not just selecting the easiest route, but trying to have the best outcome. Also clear about which boiler they were fitting, and why it was most appropriate. Very happy.
Customer in Hertfordshire
Posted on 20/09/2023
, work completed 14/09/2023
Recommended
Boiler Service
This is the second year I have booked HeatCo to service my central heating boiler. Contacting them was very easy and they proved flexible when I needed to alter a pre booked appointment. On both occasions they were punctual, efficient and pleasant.
Customer in Hertfordshire
Posted on 20/09/2023
, work completed 19/09/2023
Recommended
Excellent service
Darren checked very thoroughly for a suspected and was able to put our minds at rest quickly. We're very grateful for his care and willingness to help.
Customer in Hertfordshire
Posted on 10/09/2023
, work completed 08/09/2023
Recommended
Annual Boiler Service
I have used Heatco Ltd for a number of years to service my gas central heating boiler. Heatco Ltd installed the boiler and have undertaken the annual service from day1. I have no hesitation in recommending the services of Heatco Lta
Customer in Hertfordshire
Posted on 22/08/2023
, work completed 21/08/2023
Recommended
Boiler Service
A fantastic service, I had booked the boiler service online at a time and date that was convenient to me. The engineer turned up on time and knew who I was and what he was there to do. I was impressed with the knowledge and understanding of the boiler, the sharing of details/results regarding the service and his open and honest opinion of the boiler. He was able to give information regarding the efficiency of the boiler and his opinion on how this rates against new boilers and alternative heating and hot water supply systems. I was left informed and happy with a job well done.
Customer in Hertfordshire
Posted on 14/07/2023
, work completed 12/07/2023
Recommended