Which? Local Review
Boiler repair. Prompt, efficient and personable service. Highly recommended.
Dee, St. Albans
Posted on 22/03/2010
, work completed 22/03/2010
Recommended
Which? Local Review
Very friendly service, gave good advice, arrived on time, fitted new parts to my boiler efficiently. No problem recommending them, and will use them again.
TonyMM
Posted on 02/06/2010
, work completed 02/06/2010
Recommended
Which? Local Review
HeatCo installed a new boiler at a property I manage. They were very efficient and easy to deal with. Great customer service and attention to detail. Their work was of a high standard and they left the property clean and tidy on completion. Would not hesitate in recommending them and will use them again.
Dasiho
Posted on 09/09/2011
, work completed 09/09/2011
Recommended
Which? Local Review
I have found this company to give an excellent service on three occasions: boiler replacement, winter emergency and radiator upgrade. They come when agreed, clearly know their stuff and work efficiently and cleanly. This is a rare recommendation by a normally sceptical consumer.
Wasey
Posted on 06/11/2012
, work completed 06/11/2012
Recommended
Which? Local Review
Heatco replaced my faulty boiler and I would recommend them highly. They installed the new boiler without any problems, arrived on time and were very professional. They ensured I understood the features of the new boiler, and tidied up, before they left. Very happy.
DeborahSpeak
Posted on 11/11/2012
, work completed 11/11/2012
Recommended
Which? Local Review
When my old boiler failed I contacted Heatco on the basis of their reviews on Which. Joe was at my house within a couple of hours of my initial call and provided the estimate the same day. We agreed on his (extremely competitive) estimate and fixed a date. Joe and his team completed the work today (ahead of schedule) and I'm utterly delighted with my superb new boiler. The quality of his workmanship is excellent and his customer service is beyond reproach. I can't recommend Heatco highly enough. I am indeed one very happy customer.
GordonStAlbans
Posted on 29/01/2013
, work completed 29/01/2013
Recommended
Which? Local Review
Called on HeatCo to repair a condensing gas boiler. It had been losing pressure, and I thought I knew where it was leaking water. It turned out it wasn't that. The leak is unfortunately somewhere under the house and difficult to get at. Joe wouldn't charge for coming out and investigating the problem and couldn't have been nicer about what for him was really a wasted visit
nottheusualtoday
Posted on 08/03/2013
, work completed 08/03/2013
Recommended
Which? Local Review
Needed a new boiler, a week later we had one at at a good price. Having done a bit of research we felt Joe was able to answer all our silly and sensible questions! Very friendly and personable service from other staff too, made sure sheets were put down to protect our cream carpet! Following the work there was an issue, Joe came round at our earliest convenience and made sure we were happy with the work before leaving - we give him a digital high five.
tonybrinsden1
Posted on 15/04/2013
, work completed 15/04/2013
Recommended
Which? Local Review
Having made the decision to replace our 23yr old boiler I researched many local companies. Prices varied enormously (British Gas being the most expensive) and the differing advice give by each company on what was 'needed' was a real eye opener with some appearing to give advice that was only semi-truthful in what was now required on a domestic central heating system, however the advice and price given by Joe when he visited seemed to be spot on covering all areas of the currently installed system at one of the best prices. HeatCo ultimately completed the job on time, on price, carefully, neatly and cleanly (covering all surfaces and using carpet runners). HeatCo registered the boiler installation with Gas Safe and Worcester Boilers and certificates from both of these dropped through our door just a couple of weeks later. I will not hesitate to have HeatCo complete the annual service of our central heating system and I have already recommended HeatCo to a friend who is also soon to be changing their boiler.
Alan.Hart
Posted on 27/04/2013
, work completed 27/04/2013
Recommended
Which? Local Review
Two years ago he helped choose and installed a new boiler (excellent choice), last year replaced old radiators. Also does yearly service. Knows well what he is doing - competent and reliable. Highly recommended.
W?member M235
Posted on 13/10/2013
, work completed 13/10/2013
Recommended
Which? Local Review
I had a new boiler fitted a couple of weeks ago and the service was excellent from start to finish. Heat Co really took my needs into consideration and were able to fit my boiler quickly and efficiently to a very satisfactory result. Also the level of customer care was very high indeed. I would have no hesitation in recommending Joe from heat Co to anyone.
lisafitzy
Posted on 05/11/2013
, work completed 05/11/2013
Recommended
Which? Local Review
Removed an old gas boiler and fitted a new one, including flushing the system, supplying and fitting new controls etc. This was a smooth and well coordinated operation. The new system has been working satisfactorily for several weeks now, leaving me entirely satisfied.
grtdrm
Posted on 21/11/2013
, work completed 21/11/2013
Recommended
Which? Local Review
An excellent service received from HeatCo from initial quotation through to the installation of the replacement boiler. The quote was keenly priced, the installation was completed to schedule and the worksmanship, to a non expert at least, appears to be of the highest quality. I would have no hesitation in recommending Joe or his installation engineer, Deene, to family, friends and beyond.
DAVE H
Posted on 04/06/2014
, work completed 04/06/2014
Recommended
Which? Local Review
Joe and Dennis installed and relocated a new boiler and cylinder as well as updated controls and a zonal system in a house we bought which needed refurbishment. Joe's advice on products and available options helped me to make the best choice and the communication, flexibility and reliability was first class. Joe was always available to answer questions and his pricing was competitive. Highly recommended.
Rblack
Posted on 12/09/2014
, work completed 12/09/2014
Recommended
Very nice guys, neat and tidy job.
Joe and Deane were great to have around. Very approachable and reliable and did a really neat job replacing our very old heating system with a new one. Also been great answering any subsequent queries we've had.
Rachel, Hertfordshire
Posted on 30/09/2014
, work completed 30/09/2014
Recommended
Excellent quality & service
Clear detailed quote, fitted new boiler & cylinder at time agreed, attended quickly to sort out minor problem. Overall very pleased with both service & quality.
Freda, Hertfordshire
Posted on 14/10/2014
, work completed 14/10/2014
Recommended
Quietly efficient.
Literally exceptional, possibly unique. Joe Waller quietly & smoothly installed a new Greenstar 18i boiler & extended flue & pipework, and did so without any noise, debris or intrusion. Very nearly the ultimate invisible boiler man!
Derek, Hertfordshire
Posted on 20/10/2014
, work completed 20/10/2014
Recommended
Which? Local Review
Joe and his team did a great job for us when we needed a new boiler. Good advice (including technical choices explained clearly), high quality installation (solving errors with the current system) working long hours to deliver on time (in cold dark conditions) and good value for money (with no last minute surprises). We were very pleased.
Mikejjtaylor
Posted on 05/12/2014
, work completed 05/12/2014
Recommended
Which? Local Review
We received excellent service from HeatCo, from initial quotation through to the installation of a replacement boiler and some follow-up after installation. Although we were being fitted in after a cancellation, the installation was done to the promised schedule and price despite a change we suggested after the quote had been made. The quality of workmanship was excellent and the customer service was beyond reproach. We would have no hesitation in recommending Joe or his installation engineer, Dean.
marshall32
Posted on 11/12/2014
, work completed 11/12/2014
Recommended
Great job: reliable & experienced.
Heatco did a great job for us replacing our boiler. They were reliable, gave good advice, had lots of experience & were trustworthy. They were clean & tidy and got our heating back on quickly. We would highly recommend Heatco.
R, Hertfordshire
Posted on 04/02/2015
, work completed 04/02/2015
Recommended
My Review
We had an old boiler & immersion tank replaced, both about 36 years old, and a towel heater installed. Deene was very polite and explained the work schedule before starting then he got on with the job. Everything was up and running in 2 days and the system flushed 24 hours later. Deene was very professional & thorough in his work and cleaned up after each days work. He answered all the questions I put to him. Very pleased with the whole process from start to finish and would recommend them anytime.
Stuart, Hertfordshire
Posted on 17/02/2015
, work completed 17/02/2015
Recommended
Excellent quick professional job
From the time I contacted Heatco to the time they completed the job, they were professional. The work was excellent and they cleaned up well!
Catherine, Hertfordshire
Posted on 12/03/2015
, work completed 12/03/2015
Recommended
Fantastic job
I would definitely recommend Heatco, so polite and professional and a job really well done!
Daryl, Hertfordshire
Posted on 16/03/2015
, work completed 16/03/2015
Recommended
Heatco boiler replacement
I have just had my boiler replaced by Heatco and I must say I have been very pleased and impressed with the service provided. Joe responded quickly to my request for a quote for a new boiler and his competitive quote also arrived promptly. My boiler was "on the blink", only working intermittently, so Joe scheduled the work as soon as he could. Deene arrived to carry out the work and I was pleased to see the first thing he did was to lay carpet protector over my beige carpet. He then proceeded to work so quickly, efficiently and tidily I was barely aware the work was going on. He made sure we were inconvenienced as little as possible and the work was completed far sooner than I envisaged. All in all, a great job by friendly and efficient Joe and Deene. We'll done Heatco!
Jennifer
Posted on 27/03/2015
, work completed 27/03/2015
Recommended
Reliable & friendly
Heat Co installed a new boiler for us (Worcester Greenstar) and did a fantastic job. Very friendly, reliable and professional, can really recommend them.
Berit, Hertfordshire
Posted on 17/04/2015
, work completed 17/04/2015
Recommended