Heatsafe Heating Ltd

From the initial estimate through to the completion of job, everything went very smoothly. polite and professional engineers. Well done Heatsafe Heating.

I was looking for a competed installation as our system was dated and needed completely renewed (pipe work etc.) I checked Which? And was so impressed with Safeheat from the first point of contact to completion. Graeme, Dougie and Harry were so professional and friendly and never stopped working until the job was completed. I can’t recommend this company enough. We are so pleased with the work they carried out…. Any the left no mess! This is why I subscribe to Which? You get the best of the best.

Dougie and his team were fab, always quick to respond and got our new boiler fitted quickly and easily. We are returning customers and always will be - amazing job!

fitted new boiler, found a few existing problems which were there previously, this was rectified and fixed, and wa a highlighted to myself which I don’t know about. Work was completed to a high standard. Really pleased and new boiler works a treat.

From initial first contact after recommendation, having text Dougie with my request to fit new boiler as quick as possible, after my 18 year old boiler bit the dust he provided an email quotation and arranged a suitable time to fit replacement if quotation was acceptable. Two days later both Dougie and Graeme arrived punctual at 8.30am, very professional attitude, appearance and work etiquette. Four hours later job complete, everything clean and tidy and controls explained. Warranty registered and Gas Safe issued. Highly recommend, very happy with quick service. Do not think you would get as good, quick service especially on a Saturday from a large company.

Graeme and Harry from Heatsafe fitted my new boiler in a day and were totally professional. They carried out the work with minimal disruption and tidied up when the job was complete. I couldn’t have asked for a better job.

We had our old boiler, hot and cold water tanks removed and a combi boiler installed. Also replaced all radiators. Very professional, clean and tidy job done over the estimated time. Covid precautions and protection of flooring very good. We appreciated the extra care taken to move and put back a washing machine and freezer and floor covering. There were little extra touches to improve the appearance of things like adjusting the radiators to hide the old tears in our wallpaper! We were never left without running water. Graeme kept us well informed throughout and explained the system operation. Communication from Graeme was excellent and all documentation was produced very quickly and efficiently. We are very happy with the job and thank you, Graeme, Marc and Harry for making it a pleasant experience for us. We have no hesitation in recommending Heatsafe Heating to anyone. If you’re looking for great service - they are your team!

Quoted for work to replace a boiler and gas pipe. Date agreed and then backed out at the last minute leaving us to start again. Claimed the date had not been agreed but I had it in an email that it was. As such they cannot be considered a reliable option if you need a significant project completed.