Endorsed by Which?

CJ Plumbing & Heating LTD

5.0

105 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

CJ Plumbing & Heating is an Ipswich-based company offering a wide range of plumbing & heating services throughout Suffolk & Essex.
We have built a reputation for providing our customers with a cost-effective, premium-quality service with high standards of workmanship & reliability – our hourly rates & quotations are fixed with no hidden costs.
Our team has a vast combined experience, so you can be assured you will receive the best advice and service possible.
We will always do our best to beat any like-for-like quotations you receive and we aspire to meet your every plumbing & heating need!
Call us on 01473 822775 and speak to one of our welcoming, friendly and experienced administration team. (8am-5pm, Monday - Friday )
If you are experiencing a plumbing emergency and it's "out-of-hours" (5pm-8pm, Monday – Friday and 8am-8pm on weekends) please cal 01473 822775
Please visit our website for more information. www.cjplumbheat.co.uk
Many thanks
Ashley Hammond
Company Director

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Gas safety testing and inspection
    • Gas cooker installation
    • Radiators and central heating
    • Boiler repair
    • Boiler servicing
    • Power flushing
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
    • Emergency plumbing services
  • Bathroom fitters

    • Bathroom Installation
  • More Services

    • general plumbing
    • taps
    • showers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
105 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Efficient, effective and pleasant
Customer Service
Quality
Value
I've used this form for boiler service for the past 3 years. The booking was easy, they phoned ahead of arrival, worked efficiently and provided a clear report at the end.
Customer in Suffolk Posted on 14/12/2023 , work completed 11/12/2023
Replacement Oil Boiler
Customer Service
Quality
Value
CJ Plumbing & Heating visited and provided a written estimate for the work within a week of my contacting them. The work was scheduled for just 2 weeks later and three days allocated for completion. The engineers arrived on time, properly equipped and in spite of terrible weather there was no fuss or delay. The work was competed efficiently and professionally with respect for myself and my home. The team were pleasant and helpful, explaining the process as they progressed. The work was completed and the new controls were demonstrated and explained. The bill was as estimated. I have no hesitation in recommending CJ Plumbing and heating and would be happy to use this company for other work in future
Customer in Suffolk Posted on 05/12/2023 , work completed 28/11/2023
Very efficient and knowledgeable
Customer Service
Quality
Value
Engineer called before attending, was on time and very helpful with new regulations. Office efficient and friendly.
Customer in Suffolk Posted on 18/11/2023 , work completed 16/11/2023
Fast professional service
Customer Service
Quality
Value
I have used this traders plumbing service for a number of years now and found them to be excellent. They provide a good professional service. They quickly respond to emergencies and their staff are a credit to the company, always helpful and reliable. Any problems or concerns are dealt with quickly and within budget. They now provide staff who can deal with electrical problems to the same high standard.
Customer in Suffolk Posted on 01/11/2023 , work completed 01/11/2023
Work carried out efficiently and on time.
Customer Service
Quality
Value
Work carried out efficiently. Was not straightforward because an old gas boiler had to be removed and modifications made to the gas supply. Explained what was happening and completed in time. No complaints.
Customer in Suffolk Posted on 25/07/2023 , work completed 05/07/2023
The trader replied (on 27/07/2023)
Hi there, Thank you for leaving us such a kind review and for taking the time to do so. We're glad you were happy with the service carried out by our Engineer(s). If you need anything in the future, we will be more than happy to assist you, so please don't hesitate to get in touch. Thanks again!
Excellent Service
Customer Service
Quality
Value
CJ Plumbing and Heating recently serviced my gas boiler. From first contact to completion the service was really excellent. Friendly and efficient. Work was completed within the agreed timescale. Nothing was too much trouble. I will definitely be using them again. Thoroughly recommended.
Customer in Suffolk Posted on 25/04/2023 , work completed 19/04/2023
The trader replied (on 26/04/2023)
Good Afternoon, Thank you for taking the time to leave us such a kind review, we really appreciate it. We're glad you're happy with our services, communication and professionalism. It was a pleasure to do work for you, if you need anything in the future, we're always here to help!
Boiler replacement
Customer Service
Quality
Value
Very pleased with CJ Plumbing and Heating Ltd, from the initial emergency call out to the installation of a new boiler. Engineers were very professional, completed the work in one day and left the place clean and tidy on completion of the work. Would definitely recommend the firm to others.
Customer in Suffolk Posted on 17/08/2022 , work completed 01/08/2022
The trader replied (on 19/08/2022)
Many thanks for your recent feedback. We are delighted that you found our engineers to be professional and that you had such a positive experience with CJ Plumbing and Heating. We understand that it takes time to leave a review, so we thank you again, for your time. Please don't forget to call us if you have any future plumbing needs. And remember, "Word of Mouth" recommendations are worth more than ever before! Thank you for your custom and your time.
New boiler install
Customer Service
Quality
Value
From our first inquiry to the final vacuum, I can fully recommend CJ Plumbing and Heating with confidence. The engineer was amazing and we are extremely pleased with his work! He had a lovely manner, his work was professionally carried out and he left the area spotless, also can’t thank him enough for sorting out the waste problem without involving a builder saving us three hundred pounds. From start to finish we felt in safe hands, we were very undecided about replacing our clapped out boiler but after a site visit everything was explained to us fully, we were kept up to date via emails and phone calls, we felt no pressure to proceed but it was obvious the boiler needed replacing and CJ Plumbing couldn't have been kinder. We made our first enquiry at the beginning of July and the boiler was fitted within three weeks, brilliant.
Nina in Suffolk Posted on 14/08/2022 , work completed 28/07/2022
The trader replied (on 19/08/2022)
Many thanks for your recent feedback. We are delighted that you found the service we provided to be so positive. We are very proud of our workforce as they are the face of our company, so hearing that you felt in safe hands and that everything was explained to you so well makes us very happy too! We understand that it takes time to leave a review, so we thank you again, for your time. Please don't forget to call us if you have any future plumbing needs. And remember, "Word of Mouth" recommendations are worth more than ever before! Thank yo NIna, for your custom and your time.
Great job, great people
Customer Service
Quality
Value
CJ Plumbing and Heating did a full bathroom and shower installation in a small bathroom, which included stripping out all the decor and flooring and coordinating with tilers and flooring contractors to complete the job. They did an excellent job, including their recommendations for tilers and flooring contractors and coordinating with them to make the whole job go quickly and smoothly. Aside from the outstanding work quality, they are also very polite, very punctual and very tidy. Their office staff are also really important to making the whole experience a very easy one. All round excellence. Really couldn’t be happier.
Justin in Suffolk Posted on 24/07/2022 , work completed 21/07/2022
The trader replied (on 29/07/2022)
"Many thanks for your recent feedback. We are delighted that you found the quality of our work to be outstanding and that you had such a positive experience from all of our team. We understand that it takes time to leave a review, so we thank you again, for your time. Please don't forget to call us if you have any future plumbing needs. And remember, "Word of Mouth" recommendations are worth more than ever before! Thank you, Mr Watts, for your custom and your time."
Excellent Service
Customer Service
Quality
Value
We had our oil boiler serviced on 11/4/2022. From booking the service to having the completed report explained to us at the end of the technician's visit, our experience was seamless. The service was carried out within a few days of initial request. Time keeping was prompt and the technician experienced and knowledgeable in the workings of our fairly old boiler. He explained and showed us report's findings in language we could understand. An excellent service, we will definitely be using them again.
Customer in Suffolk Posted on 12/05/2022 , work completed 11/04/2022
Replacement Boiler / Tank
Customer Service
Quality
Value
Everybody went above and beyond what could have been expected to get my elderly mothers heating back after her boiler broke down and needed replacing. Communication was excellent.
Customer in Suffolk Posted on 11/01/2022 , work completed 09/12/2021
Boiler relocation
Customer Service
Quality
Value
Excellent service provided by this company. Fitter that came around and completed the work was a credit to the company. Will certainly use this company in the future.
Customer in Suffolk Posted on 03/12/2021 , work completed 03/12/2021
Exceeded high expectations
Customer Service
Quality
Value
New to the area, I found CJ plumbing via Which Trusted Traders; we expect a certain level on service and they excelled. From the point I contacted Ash for an initial quotation, through to planning, support, and the build, there was a strong focus on keeping us informed and engaged on each key decision. The engineers, Wayne, Drew, plus 2 apprentices gave an impression of really enjoying their work and taking pride in it. This is clearly seen in the final outcome which borders on OCD when it came to aligning any pipes on view. (Very old house). A little more about the job. Grade II listed, twisted, uneven, long farmhouse dating back to 1400 with plenty of little surprises for the team. There is also an annexe. 2 jobs completed: • Farmhouse - Decommission legacy oil burner, remove 2 immersion heaters and 2 loft water tanks. Replaced with an energy efficient heat only oil boiler system for heating and hot water plus a hot water tank. Having spent one cold winter here with such a dysfunctional set up, the difference is transformational as we move into autumn. Dare I say I am looking forward to it getting really cold outside! • Removal of old gas boiler; replaced with an external energy efficient combi oil boiler in the annex. We work here, again, last winter was incredibly cold and I couldn’t imagine not having a functioning central heating system now! I will use them again, a great find.
Russ in Suffolk Posted on 29/09/2021 , work completed 24/09/2021
Excellent Workmanship with courtesy and consideration
Customer Service
Quality
Value
Upon having the experience of a damaged cistern with considerable leakage I was absolutely delighted to find a company with exceptional customer assistance in the situation. From start to finish the job was carried out to a very satisfactory conclusion. The operator who initially took my call was so helpful to me, which gave me absolute confidence, a factor that some establishments seem to overlook! I will recommend them without hesitation. Five Stars +
Customer in Suffolk Posted on 09/09/2021 , work completed 23/06/2021
Excellent workmanship & customer service ethics
Customer Service
Quality
Value
Boiler replacement and related work (replace radiator, expansion vessel, heat pump & install Hive controls). Ashley’s team stands out from the rest by understanding the customer perspective and maintaining a high standard of work. From the time I contacted Ashley by e-mail, he responded to all my queries almost within 24hrs even when he was off from work, which I consider as good customer engagement & his company’s commitment to great service. Following initial survey visit by Ashley, a mutually convenient date was set for the work. The engineer Wayne & his apprentice turned up promptly at 8am as agreed & worked almost non-stop till they finished the work by evening. Wayne was diligent, courteous worker & effectively circumvented all the issues cropped up during the course while still paying attention to details, tidied & cleaned up. He came back next day with his apprentice when I asked to fix a related plumbing work. Many thanks for the entire team which seems to be well co-ordinated as reflected in their ethical workmanship. We felt assured that our priorities were genuinely listened to and they clarified all queries. Ashley reinforced the fact that they will strive to rectify any problems encountered in future as quickly and effectively as possible. We are very pleased with the work which was undertaken at a competitive cost. We would gladly recommend them & I will use their service in future.
Customer in Suffolk Posted on 02/09/2021 , work completed 26/08/2021
Replacement Boiler and Radiators
Customer Service
Quality
Value
From first phone call excellent service. Ash’s quote for a new boiler and replacement radiators was very competitive and installation arranged to be done very quickly. The work was carried out to a high standard and we had a new boiler up and running in a day. Richard did an excellent job and was very tidy and we would definitely use them again and recommend them. We had gone through half a dozen or so other plumbers who let us down, we wish we had tried CJ Plumbing first.
Customer in Suffolk Posted on 11/08/2021 , work completed 26/07/2021
Fast efficient service with a smile
Customer Service
Quality
Value
I recommend C J Plumbing and Heating as they go out of their way to give good customer service. I found them to be very efficient and reliable. They provided quality service with a smile.
Customer in Suffolk Posted on 28/07/2021 , work completed 28/07/2021
Professional and efficient
Customer Service
Quality
Value
I received some good advice on the type of boiler I would require and was offered a number of models at different prices. The quote was reasonable and the work was carried out professionally. The staff were friendly and helpful. The boiler was installed with the minimum of disruption and the crew were very tidy. I was pleased with the work and product. I would be happy to recommend this company.
Vic in Suffolk Posted on 23/07/2021 , work completed 21/07/2021
Radiator installation
Customer Service
Quality
Value
Work was a little chaotic with 2 engineers and 2 apprentices, they were all polite and friendly even though tired as job over ran into the evening. A mistake happened when refilling central heating system leading to a flood of a bathroom and room below. Trader could not have been less helpful, obstructive or dismissive when dealing with the fallout from this.
Customer in Suffolk Posted on 20/07/2021 , work completed 11/06/2021
Excellent
Customer Service
Quality
Value
It is a real struggle to find good workmen in London but this company was fantastic and I highly recommend them. Work was diligently done and checked and rechecked upon completion. Guys were super friendly, polite and professional. Will definitely use this company again.
Customer in Greater London Posted on 30/06/2021 , work completed 30/06/2021
New Boiler
Customer Service
Quality
Value
The team, Tommy and Curtis, his apprentice, worked none stop and did a good job the pipe work is very neat. Tommy explained what he was doing and how they could get over each problem as they came up to Curtis who was attentive and willing. They are a good efficient team who also cleaned up after themselves. Happy to have them working in my home any time.
Linda in Suffolk Posted on 29/04/2021 , work completed 28/04/2021
Replace damaged toilet
Customer Service
Quality
Value
First class company who provide a fast reliable service from day one with immediate quotation by email. The work was carried out ASAP by Mat the plumber who was a fast, conscientious and very amicable person. A credit to the company. Would thoroughly recommend Ashley and his team to anyone.
Kenneth in Suffolk Posted on 24/03/2021 , work completed 16/03/2021
Couldn't ask for better
Customer Service
Quality
Value
New boiler fitted. Excellently undertaken work. Prompt arrival, neat and tidy install. Finished on timescale. Exemplary service.
George, Suffolk Posted on 29/01/2020 , work completed 29/01/2020
Boiler Service and Maintenance
Customer Service
Quality
Value
Excellent service, very trustworthy will use Ash every week.
Valerie, Suffolk Posted on 03/01/2020 , work completed 03/01/2020
Replacement boiler
Customer Service
Quality
Value
We are so impressed with Ash and his team. They replaced our boiler and removed an old thermal storage tank in just one day. It was a first class job from beginning to end. Tim and Matt are very thoughtful, considerate and courteous guys and they stayed late into the evening to ensure the job was finished on time. Heatsave Heating Ltd are an absolute pleasure to do business with and we cannot recommend them highly enough.
Customer in Suffolk Posted on 09/12/2019 , work completed 03/12/2019
Brilliant job
Customer Service
Quality
Value
Brilliant job - would recommend to all. Very efficient, clean and tidy (no mess whatsoever). Great timekeeping and good price.
Which? Trusted Traders Consumer Posted on 12/11/2019 , work completed 12/11/2019
A very professional service
Customer Service
Quality
Value
A quick and efficient installation of gas boiler. Nothing too much queries answered and all done in a polite and respectful way. Always ready to answer texts and reassure as necessary. Excellent all round.
Daphne, Suffolk Posted on 22/10/2019 , work completed 22/10/2019
Fast and efficient job
Customer Service
Quality
Value
Would have no hesitation in using this company again, they are very professional in all areas.
Rita, Essex Posted on 25/09/2019 , work completed 25/09/2019
Excellent job.
Customer Service
Quality
Value
Very professional and courteous. Always kept me updated on proceedings and always left my house clean and tidy. I would highly recommend them and would use again.
Jackie, Suffolk Posted on 22/08/2019 , work completed 22/08/2019
Hard workers
Customer Service
Quality
Value
Turned up on time worked very hard all day pleased with the work done very nice polite workers.
Lynne, Suffolk Posted on 12/08/2019 , work completed 12/08/2019
Excellent service
Customer Service
Quality
Value
Boiler change carried out, excellent service all round.
Andrew, Suffolk Posted on 09/08/2019 , work completed 09/08/2019
Prompt, professional - excellent work
Customer Service
Quality
Value
I am very pleased with the work Heatsave have done for me. I had new radiators, new boiler and pump. They completed in a day and were very professional and cleaned up any mess made. I would recommend this company.
Hilary, Suffolk Posted on 11/07/2019 , work completed 11/07/2019
Brilliant job.
Customer Service
Quality
Value
Very good from start to finish. Quoted on time. Good response to emails. Arrived promptly & explained everything. Very efficient & clean. Left everything here clean & tidy.
Manohar, Suffolk Posted on 09/07/2019 , work completed 09/07/2019
Best plumber ever.
Customer Service
Quality
Value
This company can be trusted to: 1) Give a market price. 2) Turn up when they say they will. 3) Neat & tidy. 4) Helpful. 5) Nice people Ash & Tim.
Steve, Suffolk Posted on 30/05/2019 , work completed 30/05/2019
Prompt & professional.
Customer Service
Quality
Value
Tim was here at time specified, friendly & polite. Fitted new boiler efficiently, left clean & tidy. Very patient & understanding going over operating instructions until I felt competent, "great service". Would recommend Heatsave with no hesitation.
Margaret, Suffolk Posted on 06/03/2019 , work completed 06/03/2019
New boiler and radiators
Customer Service
Quality
Value
We used Heatsave Heating Solutions to install a new Boiler and 9 Radiators. The family have used them before and once again they were professional and very courteous. The team are a credit to their trade. A special mention to Tim as he worked so had to complete to schedule. We would not hesitate in recommending Heatsave Heating Solutions.
Customer in Suffolk Posted on 24/01/2019 , work completed 18/01/2019
Very impressed & highly recommended
Customer Service
Quality
Value
My boiler was old & going wrong. They advised me as to what boiler to have & recommended a few. They installed the one I chose - it only took one day. Their service was excellent & I would certainly recommend them to anyone who needs a new boiler.
Margaret, Suffolk Posted on 07/01/2019 , work completed 07/01/2019
Brilliant job
Customer Service
Quality
Value
Very professional company, tidy and clean. I would employ this company again. Very happy.
Norman, Suffolk Posted on 07/01/2019 , work completed 07/01/2019
Prompt and professional.
Customer Service
Quality
Value
Very efficient service. Very clean and tidy workers.
Beryl, Suffolk Posted on 17/12/2018 , work completed 17/12/2018
Turned up on time & job completed on time
Customer Service
Quality
Value
The job was to remove an old boiler in the Utility Room and install a new boiler in the garage . They turned up on time and completed the work on time and to the agreed price. The old Flue apertures was bricked up with matching bricks . The work was completed to a good standard.
Customer in Suffolk Posted on 11/12/2018 , work completed 07/12/2018
New central heating system & bathroom.
Customer Service
Quality
Value
Ash & his team did a great job from start to finish. Very polite and good workmanship. Would recommend.
K, Suffolk Posted on 05/12/2018 , work completed 05/12/2018
My review
Customer Service
Quality
Value
Engineer phoned beforehand to tell me he was on his way. He arrived promptly. He worked professionally and was polite. He serviced my gas boiler, was very thorough. Would be happy to call them again when needed.
Julie, Suffolk Posted on 27/11/2018 , work completed 27/11/2018
Simply the best
Customer Service
Quality
Value
I cannot fault the work done or the guys doing the work. I would happily recommend Heatsave to anyone. They didn't stop all day & were helpful with another issue I had in the bathroom. Looked at a few companies and glad we chose Heatsave.
Lindsey, Suffolk Posted on 27/06/2018 , work completed 27/06/2018
Great service from friendly reliable team
Customer Service
Quality
Value
Very friendly reliable service, turn up when they say they will, do what they say they will and for a reasonable charge. Ash was very responsive when we had a problem earlier in the year and when we decided to replace our aging boiler we would not have gone anywhere else. Danny was efficient and tidy and from the outside you cannot tell that he replaced brickwork when bricking up the gap left by our old flu. The team have restored my faith in traders who take pride in the service they provide. No hesitation in recommending.
Wednvegas Posted on 26/06/2018 , work completed 26/06/2018
Highly professional
Customer Service
Quality
Value
Excellent job, completed on the agreed date. Highly professional from start to finish. I would recommend to others.
Tony, Suffolk Posted on 25/06/2018 , work completed 25/06/2018
Job well done
Customer Service
Quality
Value
Arrived on time, worked well all day, clean, tidy, job well done.
Richard, Suffolk Posted on 22/06/2018 , work completed 22/06/2018
Superb service, great job
Customer Service
Quality
Value
Lovely chaps, very kinds & friendly & clearly very competent. They went over & above so pleased I used them, would highly recommend.
Danielle, Suffolk Posted on 08/06/2018 , work completed 08/06/2018
Prompt and reliable
Customer Service
Quality
Value
First rate - very prompt and efficient and I have no hesitation in recommending Mr Ashley Hammond.
Jennifer, Suffolk Posted on 24/05/2018 , work completed 24/05/2018
My review
Customer Service
Quality
Value
Great job & good service.
Claire, Suffolk Posted on 21/05/2018 , work completed 21/05/2018
Prompt and Professional - Recommend
Customer Service
Quality
Value
Heatsave Heating Solutions were contracted to replace an old heating system with back boiler, with a new combi boiler and new radiators throughout. This work was completed in two working days and finished to a very high standard. It is the second home of mine that has been worked on by HHS and I would recommend their work to anyone.
Brian, Suffolk Posted on 15/05/2018 , work completed 15/05/2018
Brilliant job
Customer Service
Quality
Value
The work was outstanding, they went above and beyond what was expected, they were caring, clean and courteous while in my home. Would recommend to anyone.
Elsie, Suffolk Posted on 11/04/2018 , work completed 11/04/2018
Reliable and Professional
Customer Service
Quality
Value
Ashley responded very quickly to my call just before the Easter break. He assessed my leaking boiler and immediately ordered the replacement parts and booked his colleague Steve to call after Easter to fit them. Ashley gave me the re-assurance that I wouldn't have any problems over Easter. Both Ashley and Steve were very approachable and freely gave their advice. I thought their charges were reasonable and they got the work done quickly and efficiently. I was impressed with Heatsave and intend to cancel my annual contract with Homeserve .
Robert Piddington Posted on 09/04/2018 , work completed 09/04/2018
Amazing Job!
Customer Service
Quality
Value
Danny & Tim installed system to a great standard, very clean, tidy and went above and beyond.
Michael, Suffolk Posted on 05/04/2018 , work completed 05/04/2018
Fantastic Service
Customer Service
Quality
Value
Ashley, Danny and Tim provided an excellent service from start to finish. Professional, courteous and highly recommended. Will definitely use again.
Roy, Suffolk Posted on 19/03/2018 , work completed 19/03/2018
Job Well Done
Customer Service
Quality
Value
Job well done.
Geoff, Suffolk Posted on 06/03/2018 , work completed 06/03/2018
Great quick service
Customer Service
Quality
Value
Ashley came out quickly on a very cold day to fix my boiler. Went off to get part and fixed the same day. He was very friendly and polite. Great service
Which? Trusted Traders Consumer Posted on 27/02/2018 , work completed 27/02/2018
Brilliant Job
Customer Service
Quality
Value
Brilliant job. Very clean and tidy, very helpful.
Mihaela, Suffolk Posted on 12/02/2018 , work completed 12/02/2018
Top Job, Professional and Friendly
Customer Service
Quality
Value
Really impressed by Heatsave, thorough job, very friendly and professional team. Also very careful about leaving it all tidy. Would highly recommend.
Steve, Suffolk Posted on 02/02/2018 , work completed 02/02/2018
Skilled job
Customer Service
Quality
Value
We had a completely failed heating system. Fault-finding and repair was difficult because of the difficult access to most of the system. They used great skill in tracking down the fault and implementing a perfect repair. They put in hours beyond their estimate without extra charge.
Richard, Suffolk Posted on 18/01/2018 , work completed 18/01/2018
Great job
Customer Service
Quality
Value
Very thorough and professional service.
Carl, Suffolk Posted on 16/01/2018 , work completed 16/01/2018
Excellent Job
Customer Service
Quality
Value
Danny was great and worked really hard. Very satisfied.
Sarah, Suffolk Posted on 12/01/2018 , work completed 12/01/2018
Excellent
Customer Service
Quality
Value
Brilliant service. We rang and Ashley came out the next day. We had a leak. He quickly diagnosed a split hose. He ordered part and returned the following week. Highly recommend Heatsave Heating.
Johanna, Suffolk Posted on 11/01/2018 , work completed 11/01/2018
Prompt, friendly and professional.
Customer Service
Quality
Value
Good work, friendly, cleared up afterwards and did a little extra too!
Nick, Essex Posted on 10/01/2018 , work completed 10/01/2018
Brilliant job.
Customer Service
Quality
Value
Very good work, and timekeeping. Very tidy.
Robert, Essex Posted on 09/01/2018 , work completed 09/01/2018
Boiler Installation
Customer Service
Quality
Value
Excellent service from start to finish, work booked very quickly after quote sent. Very high standard of work, very professional installation.
Lisa, Suffolk Posted on 04/01/2018 , work completed 04/01/2018
Excellent Service
Customer Service
Quality
Value
Heatsave Heating Solutions stepped in at short notice to deal with my problem. Danny cleared a partly blocked heat exchanger and then flushed out the whole system which is now working really well. An excellent job efficiently done.
Winkie Posted on 18/11/2017 , work completed 18/11/2017
Prompt and professional
Customer Service
Quality
Value
Very prompt and professional. Job completed on time and went the extra mile. Pleased with the finished job.
Peter, Suffolk Posted on 23/10/2017 , work completed 23/10/2017
Excellent service
Customer Service
Quality
Value
Very good experience, very knowledgeable and thorough. Explained everything fully. Very happy, thanks.
Hannah, Suffolk Posted on 17/10/2017 , work completed 17/10/2017
Excellent service provided by Danny
Customer Service
Quality
Value
Danny and Heatsave heating team provided an excellent and professional service for me with my new boiler installation.
Cindy, Suffolk Posted on 05/10/2017 , work completed 05/10/2017
Brilliant job
Customer Service
Quality
Value
First class in every aspect by Danny.
Brian, Suffolk Posted on 03/10/2017 , work completed 03/10/2017
Excellent service
Customer Service
Quality
Value
Heatsave installed oil central heating for us and did a fantastic job. We wouldn't hesitate recommending them. The guys were friendly, approachable and very professional. Excellent service all round. Thank you!
Caroline Posted on 29/09/2017 , work completed 29/09/2017
Moved combi boiler to new location
Customer Service
Quality
Value
Very happy with service. Professional workmanship.
K, Suffolk Posted on 21/09/2017 , work completed 21/09/2017
All positive
Customer Service
Quality
Value
I was very happy with all aspects, will certainly use them again.
Jackie, Suffolk Posted on 05/07/2017 , work completed 05/07/2017
Very good job
Customer Service
Quality
Value
Prompt, professional, clean and tidy.
Richard, Suffolk Posted on 26/06/2017 , work completed 26/06/2017
Powerflush & new radiator valves
Customer Service
Quality
Value
Very happy with service from start to finish. Ash & Tim were very professional & clean & tidy. Would definitely use this company again.
Barry, Suffolk Posted on 20/06/2017 , work completed 20/06/2017
Jeff with promptly and professional
Customer Service
Quality
Value
An efficient service. Would highly recommend and certainly use again.
Jeffrie, Suffolk Posted on 12/06/2017 , work completed 12/06/2017
Excellent.
Customer Service
Quality
Value
Very professional. Would definitely recommend them and use them again myself.
C, Suffolk Posted on 29/03/2017 , work completed 29/03/2017
Highly recommend
Customer Service
Quality
Value
This is the 3rd time I have used Heatsave Heating LTD. First time was for a boiler installation. 2nd time boiler service and 3rd time new shower installed. All times great, reliable service from Ashley. All at reasonable prices and the quality of work exceptional.
Mark, Suffolk Posted on 16/03/2017 , work completed 16/03/2017
Prompt and professional.
Customer Service
Quality
Value
Very polite, on time and time given to explain all new equipment was excellent.
Russell, Suffolk Posted on 14/03/2017 , work completed 14/03/2017
My review
Customer Service
Quality
Value
Prompt & professional.
Kevin, Suffolk Posted on 12/03/2017 , work completed 12/03/2017
Brilliant job
Customer Service
Quality
Value
Ash and his team did a fantastic job. They worked hard - finished ahead of schedule. They were polite, punctual and nothing was too much trouble for them. Ash was very competitive with his quote and we would not hesitate to recommend them to everyone. A brilliant & first class job completed by a super team.
Anita, Suffolk Posted on 08/03/2017 , work completed 08/03/2017
Excellent job
Customer Service
Quality
Value
Ashley and his team, polite, friendly and punctual. Excellent job at a very good price. Would use and recommend every time.
Wendy, Suffolk Posted on 06/03/2017 , work completed 06/03/2017
Prompt & professional
Customer Service
Quality
Value
Great communication including a courtesy call the night before to ensure all was still OK to attend. He was prompt in the morning & very courteous. He explained what will be happening and, as the job was taking less time, he adjusted the quote to reflect this. More than happy to recommend & would use again.
Michelle, Suffolk Posted on 22/02/2017 , work completed 22/02/2017
Brilliant friendly service.
Customer Service
Quality
Value
From start to finish. Great friendly service. Would recommend to anyone. 5 Star service.
Zoe, Suffolk Posted on 01/02/2017 , work completed 01/02/2017
Brilliant job, very professional
Customer Service
Quality
Value
Ashley and his team did a fantastic job and have transformed our bathroom that was tired old into a modern shower room to help my disabled husband wash more easily.
Felicia, Essex Posted on 30/01/2017 , work completed 30/01/2017
My Review
Customer Service
Quality
Value
Excellent professional
Rosemary, Suffolk Posted on 22/09/2016 , work completed 22/09/2016
Excellent, efficient job
Customer Service
Quality
Value
Competitive quotation, quick date provided for work. Arrived on time, completed work on time with minimum fuss and no mess. Very efficient service. Tidied up afterwards.
Leslie, Suffolk Posted on 21/09/2016 , work completed 21/09/2016
Superb
Customer Service
Quality
Value
We have used HH Ltd on general occasions and would highly recommend them. Good value, prompt service and very reliable. We wouldn't use anyone else!
Lidiana, Suffolk Posted on 21/09/2016 , work completed 21/09/2016
Recommended
Customer Service
Quality
Value
Great customer service, managed to book an appointment for a Saturday morning. Ashley arrived on time, polite and was very helpful. Great price and emailed through all the paperwork whilst we were stood in the kitchen - will be recommending HHS to everyone.
Victoria G Posted on 02/09/2016 , work completed 02/09/2016
Excellent job prompt and professional
Customer Service
Quality
Value
He was tidy, reliable (on time) and extremely polite. Excellent service!
Very Happy Customers Posted on 01/09/2016 , work completed 01/09/2016
Friendly and fabulous!
Customer Service
Quality
Value
Accommodating, friendly and professional service. Left the area clean and tidy when completed job and worked continuously whilst here. Gave advice when asked and very helpful. We would highly recommend him and we will use him again.
R, Suffolk Posted on 22/08/2016 , work completed 22/08/2016
Very professional
Customer Service
Quality
Value
Most impressed, second time I've used them, very efficient, good clean service. Will be recommending.
Shirley, Suffolk Posted on 01/07/2016 , work completed 01/07/2016
WC refit
Customer Service
Quality
Value
Ash was efficient provided a great service on the recent job he undertook for me, which involved ripping out, replacing & plumbing in a WC sink/vanity unit. Ash exceeded my expectations in terms of service & value for money, as well as having a personable approach. I would have no hesitation in recommending Ash to others.
Louise Posted on 05/04/2016 , work completed 05/04/2016
Very happy
Customer Service
Quality
Value
Ashley did a great job and stayed until he was sure everything was working correctly.
Joanne, Suffolk Posted on 31/03/2016 , work completed 31/03/2016
My Review
Customer Service
Quality
Value
Efficient, reliable, friendly service
Amy, Suffolk Posted on 09/03/2016 , work completed 09/03/2016
Great fitter
Customer Service
Quality
Value
A first class job, excellent price, tidy worker and prompt. Very courteous. Gave additional support free of charge
Geoffrey, Suffolk Posted on 05/02/2016 , work completed 05/02/2016
New Combi-Boiler Fitted
Customer Service
Quality
Value
The work was completed extremely efficiently and ahead of time if anything. The conditions outside were appalling and Ash performed the roof work without complaint. The house was left as clean as it was before he started. If anyone out there needs a boiler replacement Ash is your man and I have no hesitation in recommending him to anyone.
Stuart Posted on 26/08/2015 , work completed 26/08/2015
Brilliant, clean, efficient tidy job.
Customer Service
Quality
Value
Excellent refitment of new boiler. Very efficiently clean & tidy job.
Peter, Suffolk Posted on 20/08/2015 , work completed 20/08/2015
Fantastic work done
Customer Service
Quality
Value
Heatsave Heating put us in a new boiler very satisfied with work completed. Arrived on time. Job completed on time.
Which? Trusted Traders Consumer Posted on 07/05/2015 , work completed 07/05/2015
Efficient & hardworking
Customer Service
Quality
Value
On time, very hardworking, got on with the job, very polite & explained thoroughly how to operate the new boiler & thermostat. I would recommend Heatsave to anyone.
Sharon, Suffolk Posted on 16/03/2015 , work completed 16/03/2015
Competent & courteous
Customer Service
Quality
Value
Quick response, on time, friendly, efficient service. Excellent all round pity don't take away sink).
D, Suffolk Posted on 19/02/2015 , work completed 19/02/2015
Excellent prompt and polite
Customer Service
Quality
Value
Gas combi boiler had failed to work, rang up, appeared the next day, serviced my boiler. Very polite ordered a new valve, arrived a few days later to fit. Cleaned dust from boiler, left everything very tidy. A fair price for the job, very pleased with both visits.
Julia, Suffolk Posted on 17/02/2015 , work completed 17/02/2015
It's like a different house!
Customer Service
Quality
Value
Prompt arrival, thorough, clean and professional. Unbiased, skilled work. Replaced central heating pump, making the cold and unfriendly house warm as toast at the push of a button. Fabulous!
Ian, Suffolk Posted on 03/02/2015 , work completed 03/02/2015
Superb job
Customer Service
Quality
Value
I would highly recommend this service, very professional and honest. Also a very high standard of workmanship. Very happy customer.
Shaun, Essex Posted on 02/02/2015 , work completed 02/02/2015
Very good job, clean quick
Customer Service
Quality
Value
Emergency, low water pressure in boiler due to leaking rad. Made a bypass to replace damaged pressure valve, mended rad leak, covered hall floor with dust sheet so no muddy footprints. Excellent.
Clare, Suffolk Posted on 04/01/2015 , work completed 04/01/2015