Endorsed by Which?

HeatXpert Ltd

5.0

30 Reviews

Opening Hours
Today -
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

At HeatXpert, our skilled and certified Gas Safe Engineers specialise in a comprehensive range of heating services, including boiler installations, repairs, and routine servicing.

Supported by our dedicated customer service team, we guarantee a seamless experience from start to finish, offering personalised support, keeping you informed every step of the way.

Why choose us?

• We are a company who truly care about our customers and the work we complete

• Fixed priced quotes across all services

• All our work is covered by our workmanship guarantee, giving you peace of mind

• Finance payment options available on boiler installations

• Accredited installers across leading manufacturers including
Vaillant, ATAG Heating, Glow Worm and Worcester Bosch

• Same day appointments available

• No call out fee charges!

Give our professional team a call today to discuss your requirement 020 4552 8777

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
30 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great value for money and very professional
Customer Service
Quality
Value
We had the recent unfortunate experience of a national company coming out to service my boiler and condemning it and leaving us without heat or hot water as the weather was turning cold. I had them do a quote, which turned out to be 30% more expensive than anybody else. I found Heatxpert online and they came straight out and quoted, explained exactly what was involved and got us booked in two days later, the engineer turned up dead on time, laid down protective sheets in all areas that they had to work in, did the job swiftly, and had us back up with a new boiler in 8 hours, plus they replaced a couple of radiators for us at the same time. They took their time in cleaning up afterwards, and I can't praise them enough of how professional they were. They were great on price as well, I would highly recommend them if you need any heating work carried out.
Customer in Berkshire Posted on 26/11/2024 , work completed 20/11/2024
I had a new boiler installed.
Customer Service
Quality
Value
The engineer arrived punctually and worked cheerfully and conscientiously throughout the day until the job was completed. He then tested all the radiators and adjusted them as necessary. A thoroughly proficient procedure for which I am very grateful
Customer in Surrey Posted on 24/11/2024 , work completed 24/11/2024
Service of our gas boiler
Customer Service
Quality
Value
Whilst the service provided was routine as it was a year from the boiler installation, the company has provided a very good service under this name ants previous incarnation
Customer in Wiltshire Posted on 28/10/2024 , work completed 24/10/2024
Professional boiler installation
Customer Service
Quality
Value
All my dealings with HeatXpert from start to finish were efficient, polite, and professional. The owner came out promptly for a site visit, gave me a written quote (via email) before leaving, and, once I had accepted the quote, was able to book me in for the installation within a few days. The communication throughout was excellent. On the day of installation, the technician showed up on time, put down dust sheets to protect carpets, worktops, etc, and got on with the job promptly. He was also polite and efficient, giving me at the end a good explanation of the boiler controls and operation. I am very pleased with my interaction with HeatXpert and wouldn't hesitate to recommend them to others or, indeed, use them again myself. Many thanks to Tom (owner) and Alex (technician).
Customer in Hampshire Posted on 19/10/2024 , work completed 17/10/2024
New Combi Boiler
Customer Service
Quality
Value
Following good experience with existing boiler service and repair, HeatXpert were contracted to supply a fit a combi boiler, removing the existing boiler & hot water tank and using the vacated space to locate the new appliance. The survey and quote process was painless, with a fast response and options provided. The works were started within 2 weeks and carried out over 2 days. The 2-man team were friendly and communicative and made sure to clean up at each stage of the job. Very pleased with the results and looking forward to years of efficient heating and hot water. Appliance guarantee and service schedule was set up automatically.
Customer in Hampshire Posted on 12/09/2024 , work completed 10/09/2024
Very good job
Customer Service
Quality
Value
HeatXpert visited property for full inspection and explained recommendation and options and answered any questions. As boiler was out of service they performed work as soon as possible. The work was performed within 6 hours installing new boiler, full system flush, new pipe work through wall and Hive install. The installers were friendly and helpful. All in all a very good job. We are very satisfied. Cost includes first 3 years boiler service and works cover which is very convenient.
Customer in Surrey Posted on 09/07/2024 , work completed 31/05/2024
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service and thank you for choosing HeatXpert!
Top service
Customer Service
Quality
Value
What great service from Tracy and the team. Booking an appointment was fuss free. The engineer turned up on time. Work carried out was perfect. I would strongly recommend HeatXpert
Customer in Hampshire Posted on 21/06/2024 , work completed 17/06/2024
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service and thank you for choosing HeatXpert!
Excellent for replacement boiler and circulation pump
Customer Service
Quality
Value
Jack and Ben were polite, helpful and successfully completed the new boiler installation very swiftly. All work was completed in 1 day. Happy to recommend HeatXpert for any gas related requirements.
Customer in Berkshire Posted on 10/06/2024 , work completed 16/05/2024
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service and thank you for choosing HeatXpert!
Good service
Customer Service
Quality
Value
Good friendly service . Very pleased with their professional workmanship. I would strongly recommend them.
Customer in Surrey Posted on 07/06/2024 , work completed 07/06/2024
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service and thank you for choosing HeatXpert!
Fitting new gas boiler
Customer Service
Quality
Value
The quote I received was competitive but not much different to another quote I had. I chose this quote partly because it included 3 years boiler service and the other quote was for one year boiler service. Two chaps installed the like for like replacement boiler, drained and flushed the system, fitted a new circulation pump and attached a magnetic filter. Both the professionals worked hard and finished the job by 3pm. An efficient operation with knowledgeable helpful gas fitters. I would use them again and recommend them to others.
Customer in Hampshire Posted on 07/06/2024 , work completed 29/05/2024
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service and thank you for choosing HeatXpert!
Exactly as requested
Customer Service
Quality
Value
Heat Xpert fitted a new boiler and enlarged 4radiators. Turned up on time, did the work with a minimum of mess, and completed on schedule. System now working and we would recommend them.
Customer in Hampshire Posted on 07/06/2024 , work completed 23/05/2024
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service and thank you for choosing HeatXpert!
Boiler Installation
Customer Service
Quality
Value
This company were excellent from the survey to their detailed quotation and installation. Really good communication a tidy and professional installation. Tom was a real pleasure to deal with. Thanks!
Customer in Hampshire Posted on 12/02/2024 , work completed 07/02/2024
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service and thank you for choosing HeatXpert!
Great service
Customer Service
Quality
Value
Really pleased with the service I received from Sandwell Heating & Plumbing. The suggestions for a new boiler were just right and Tom and Dexter completed the very tricky installation in good time. They cleaned as they went along. The cost was as per the very reasonable quote. Very happy with the boiler and would recommend this company in the future.
Customer in Surrey Posted on 31/08/2023 , work completed 11/07/2023
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service and thank you for choosing HeatXpert!
Great work
Customer Service
Quality
Value
Very happy with Sandwell Plumbing. Did the requisite work for a new kitchen with new / relocated appliances and a large sink with a complicated faucet. Sandwell kept the appointments, arrived on time, did excellent work, and left the space tidy. He also fixed a leaking radiator (damaged by the carpet installer!) and replaced an old fitting. He was most generous with his time, providing advice on details and ensuring that the key points were accessible. I've used Sandwell before, and this time they again did an outstanding, highly professional job for a very fair price. Overall a great experience !
Customer in Hampshire Posted on 23/08/2023 , work completed 11/07/2022
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service and thank you for choosing HeatXpert!
Responsive and professional service.
Customer Service
Quality
Value
Quick to reply to the job request, professional survey and quote and friendly workers to complete the job.
Customer in Wiltshire Posted on 20/08/2023 , work completed 04/08/2023
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service and thank you for choosing HeatXpert!
Sandwell - new boiler quotes (extremely competitive)
Extremely competitive pricing, prompt communications and quotes received. Very personable engineer Tom visited to inspect and provide different options to change boiler. Hight recommend.
Customer in Hampshire Posted on 16/08/2023 (Reviewer did not use service)
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service provided
New Boiler
Customer Service
Quality
Value
Our new boiler was fitted promptly and nothing was too much in making sure we had heating and hot water, especially as we had our new grandson coming to stay with us.
Customer in Hampshire Posted on 12/08/2023 , work completed 14/12/2021
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service provided
Boiler service
Customer Service
Quality
Value
Sandwell have done a number of jobs for us including a regular boiler service. Always efficient and timely.
Customer in Hampshire Posted on 11/08/2023 , work completed 10/08/2023
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service provided
Professional, reliable & tidy service
Customer Service
Quality
Value
I started using Sandwell in 2019 for my domestic plumbing and heating requirements. Very professional, efficient, friendly and tidy service provided. Will use again and no hesitation recommending Tom and his team to others.
Customer in Hampshire Posted on 11/08/2023 , work completed 22/09/2022
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service provided
Emergency boiler repair
Customer Service
Quality
Value
Emergency call out due to having no heating in the winter. With 2 little ones it wasn't great. I contact Sandwell and they responded very quickly and came out the next day. They were friendly and polite and very reasonably priced. Will definitely recommend and use again. Thanks
Customer in Hampshire Posted on 11/08/2023 , work completed 20/01/2023
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service provided
Great Service!
Customer Service
Quality
Value
Tom and his team have always done a great job when attending for boiler breakdown or routine service. Highly recommended!
Customer in Hampshire Posted on 10/08/2023 , work completed 17/07/2023
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service provided
Would 100% reccomended
Customer Service
Quality
Value
Always quick to help if we need something doing. When that has been issues Tom has made it his mission to solve them. Quick & efficient and my go to for any plumbing needs. Carried out kitchen, bathroom and utility plumbing on a renovation and also a new combo boiler installation.
Customer in Hampshire Posted on 10/08/2023 , work completed 21/12/2020
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service provided
Power Flush
Customer Service
Quality
Value
We had an issue with radiators not getting hot. Tom recommended a power flush of the central heating system. This was done with great effect. All radiators now getting hot.
Customer in Hampshire Posted on 10/08/2023 , work completed 16/11/2022
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service provided
Very professional and on time
Customer Service
Quality
Value
We had boiler and Tank installed, Sandwell are very professional and reliable company. Delivered all the work on time with good quality
Customer in Hampshire Posted on 10/08/2023 , work completed 09/08/2023
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service provided
Endorsement Reference
Customer Service
Quality
Value
replace bath tapset and separate shower valve. Shower was done as a warranty item because a previous installation had been dripping. Work was performed in a timely manner with a reminder sent beforehand. I couldn't fault the service; reliable and trustworthy
Which? Trusted Traders Consumer Posted on 29/06/2023 , work completed 09/06/2023
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service provided
Endorsement Reference
Customer Service
Quality
Value
We came home one afternoon to find water leaking through our ceiling from the loft. We located where it was coming from and phoned Tom. He was with us within the hour and fixed the leak. Nothing is too much trouble for Tom, and we would not hesitate to use him again for our plumbing and heating needs.
Which? Trusted Traders Consumer Posted on 29/06/2023 , work completed 15/05/2023
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service provided
Endorsement Reference
Customer Service
Quality
Value
Tom is always happy to help with any plumbing and heating jobs and I know that it will be completed to the highest standard. He is always prompt, reliable and attends as quickly as he possibly can. Nothing is too much trouble for him and he always leaves the property clean and the customers happy.
Which? Trusted Traders Consumer Posted on 29/06/2023 , work completed 24/05/2023
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service provided
Endorsement Reference
Customer Service
Quality
Value
As landlord of high end properties, it's very important to me that my tenants receive a correspondingly high level of support from myself. In order to achieve this, I need a range of tradespeople whom I can trust to do a great job, in a timely fashion and leave my tenants feeling they have signed up to something special. Tom at Sandwell Heating and Plumbing Ltd is always at the top of my list. He has helped me many times now with both routine and emergency bookings - and never lets me down. It?s my privilege to recommend him.
Which? Trusted Traders Consumer Posted on 29/06/2023 , work completed 15/06/2023
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service provided
Endorsement Reference
Customer Service
Quality
Value
Gas Safety inspection. Emails responded to very quickly and concisely. Engineer was on time smart friendly and polite. Carried out the work efficiently and was very honest about the work and potential future work.
Which? Trusted Traders Consumer Posted on 29/06/2023 , work completed 25/05/2023
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service provided
Endorsement Reference
Customer Service
Quality
Value
Our waste pipe was leaking. Tom completed the work quickly, professionally and cleaned up well. Whilst here he also noticed an issue with our toilet flush so fixed that for us too. We would have have no hesitation in using Tom again.
Which? Trusted Traders Consumer Posted on 29/06/2023 , work completed 15/06/2023
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service provided
Endorsement Reference
Customer Service
Quality
Value
Replacement hot water tank. Super quick in sourcing a replacement hot water tank and it was installed without any fuss and within a few days of calling Sandwell. The new hot water tank needed re plumbing as was a little different and a great job was done with the pipework too.
Which? Trusted Traders Consumer Posted on 29/06/2023 , work completed 01/06/2023
The trader replied (on 30/07/2024)
Thank you for leaving us a review! We are glad you are happy with the service provided