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Hellings Brothers

4.9

143 Reviews

About

We are a a family firm of roofing specialists, established in 1961, now in its second generation with the third generation in training.
We are three brothers, Leigh Hellings, Glen Hellings and Sam Hellings.

We specialise in roofing repairs, everything from one tile up to new valleys and box gutters, new guttering etc.

What we do

  • Roofers

    • Emergency roofing service
    • Guttering, fascias and soffits
    • Lead work
    • Roof and skylights
    • Flat roofing

Customer reviews

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4.9
143 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Work to main shared chimney
Customer Service
Quality
Value
I had a leak into the front bedroom by the chimney breast. Sam from Hellings Brothers came round assessed the problem and sent me an estimate within an hour. He explained that they were really busy but he would try and fit my job in as soon as he could. He was as good as his word and turned up on the date arranged at the time specified. Sam and his colleague removed the cement fillets from my half of chimney and fitted new lead soakers and new lead flashings. I also had some weeds growing around the chimney which they kindly removed as well as replacing three tiles for me. I was very impressed with their workmanship and the way he explained everything that they had done, with photos too. They were polite and very professional, I highly recommend them.
Customer in Greater London Posted on 01/05/2024 , work completed 01/05/2024
Great experience. Exemplary service.
Customer Service
Quality
Value
We found these guys to be exemplary in all they did. They completed the work to time, on budget and did a first rate job. They also left our place neater and tidier than they probably found it. Cannot praise them too highly. Extremely pleased with their work. 5 stars from us.
Customer in Posted on 02/02/2024 , work completed 01/02/2024
The trader replied (on 03/05/2024)
Thank you for the glowing review. We strive to achieve pleased customers and find the best way is with good work and clear communication. Thank you again for your kind words. We are here should you need us in the future. Kind regards, hellings brothers.
Rapid Storm Damage Repair with a Smile
Customer Service
Quality
Value
Early 2024 and a storm dislodged a concrete ridge tile which bounced 4 times before coming to rest. Each bounce led to about 4 broken tiles, and water ingress into my loft in a difficult place. Leigh and Sam attended and repaired it very quickly, quicker than other roofers which I'd contacted. Their quote was very competitive, and they worked quickly, cleanly and without a fuss. Considerate, and respectful, these chaps were first rate. As for pricing, very fair, and the price and estimate tied in with the work that was required. A good experience, and I'll be asking them to do some other routine repair work that'd been reluctant to get done before.
Customer in Greater London Posted on 24/01/2024 , work completed 23/01/2024
The trader replied (on 03/05/2024)
Thank you for taking the time to review us, we really appreciate it. We are delighted you had such a good experience with us, it was a pleasure to work for you. Always hear if you need us. All the best, hellings brothers.
Replacement of ridge tiles damaged in storm
Customer Service
Quality
Value
I have used Hellings Bros previously and didn't hesitate to contact them again after suffering some roof damage during storm Henck. They responded very quickly, came and gave quote, arranged to complete repair, turned up as arranged and completed job within 5 days of first contacting them. Very efficient, good communication and polite. Final invoice as per quote. Would thoroughly recommend them and use them again.
Customer in Greater London Posted on 09/01/2024 , work completed 09/01/2024
The trader replied (on 17/01/2024)
Thank you for your kind review. We were happy to help. Storm Henck( strange name for a storm!) did a lot of damage and we tried to prioritise those with holes in roofs etc, especially if there was risk of more falling debris because the roof was compromised. We were pleased to get your roof back to ship shape. Thank you for choosing Hellings Brothers again. Here’s hoping the storms pass you by next time.
Very professional, thorough, polite and friendly, quick and detailed quotation, and a good price - highly recommended.
Customer Service
Quality
Value
We had work undertaken including repointing of ridge tiles and chimneys, new and re-levelled guttering and downpipe repairs, new airbrick rain covers fitted, and repairs to wooden and tiled gable frontage, including fixing and painting. Leigh, Sam, Glenn and Will all arrived on time and well prepared, were extremely polite and friendly, and informed us at all stages what they were doing, and how - which is really appreciated and often missing. All the work was completed within the day, and with the weather closing in; despite the time pressure, everything was done thoroughly and with care. We will definitely use Hellings Brothers again. Thank you, lads.
Customer in Greater London Posted on 08/01/2024 , work completed 04/01/2024
The trader replied (on 17/01/2024)
Thank you for your lovely review. We try to offer a good standard of care and attention to all our customers. Yours was a particularly involved job, being as we we were working on so many different areas of your home. None of it huge things, just lots to think through before we arrived, making sure we had all we needed. Having a team made up solely of family means we work well together with complete trust and this helps a lot, especially on the more complicated jobs. It all came together nicely, well ahead of the forecast weather thankfully. Please don’t hesitate to call again, though I imagine the overhaul your roof had, will mean we may not see your for a good while. Kind regards, Hellings Brothers.
Flat roof repairs
Customer Service
Quality
Value
Prompt response. Professional work. Very polite. Very reassuring in terms of explaining the issues and the detail of the reparatory work carried out.
Customer in Greater London Posted on 12/12/2023 , work completed 12/12/2023
The trader replied (on 17/01/2024)
Thank you for doing us a review and for choosing Hellings Brothers. We are here for you and time you need help.
Great work, professionally done
Customer Service
Quality
Value
Roof leaking into bedroom. Stripped out box gutter, redecked with timber, fitted new box gutter, underfelt and lead. Replaced tiles. Good communication. Turned up on time and kept to agreed quote costs. Showed photos of damage and once work done showed the actual damaged parts. Showed photos of when work completed. 13 year guarantee.
Customer in Surrey Posted on 07/12/2023 , work completed 30/11/2023
The trader replied (on 17/01/2024)
Thank you for the kind review. We like to show as much of our work as possible. Both by photos and showing the actual damaged roof parts we strip out to replace, if possible. It’s always very satisfying to correct a leak, and we enjoy helping customers have water tight roofs. We are glad you don’t have any more water in.
Excellent roof repairs.
Customer Service
Quality
Value
Hellings Brothers completed the works (replacing an old Velux window where the flashing was leaking, fixing and repointing the lead work on a rear chimney and replacing the strip flashing on the front chimney) in a professional manner and even came in under the original quote. I was impressed by their punctuality, clear explanations, unassuming attitude and felt I was in safe and trusted hands.
Customer in Surrey Posted on 06/12/2023 , work completed 06/12/2023
The trader replied (on 08/12/2023)
Thank you for you lovely review, it’s much appreciated. Thank you for being so hospitable to us. It was a tricky job, getting that big old velum out and the new one in, but we are pleased you are happy with it, it makes all the efforts to work cleanly and considerately, well worth it. We are here any time you need help.
New roof to double garrage
Customer Service
Quality
Value
New joists around and across garage and New corrugated sheets fitted. Very professional family business which we have now used on 3 different occasions. Very professional, tidy and polite workers and we would highly recommend them. They were very punctual and we are very happy with their work
Customer in Greater London Posted on 04/11/2023 , work completed 01/11/2023
The trader replied (on 08/12/2023)
Thanks for taking the time to review us. We are delighted to help, and that you are so pleased with us and our work. We always aim to please.
Excellent Service - quick, efficient and reasonably priced
The brothers repaired a leaking flat roof and blocked drainpipe. They literally came the next day after I called and it was sorted. Great work, very polite and clear transparency on what was needed and cost. I would highly recommend them.
Customer in Greater London Posted on 02/11/2023 (Reviewer did not use service)
The trader replied (on 08/12/2023)
Thank you for the nice review. We appreciate it. We are glad you are so pleased with our service, and that we were able to help you so quickly.