Endorsed by Which?

Hellings Brothers

4.9

147 Reviews

About

We are a a family firm of roofing specialists, established in 1961, now in its second generation with the third generation in training.
We are three brothers, Leigh Hellings, Glen Hellings and Sam Hellings.

We specialise in roofing repairs, everything from one tile up to new valleys and box gutters, new guttering etc.

What we do

  • Roofers

    • Emergency roofing service
    • Guttering, fascias and soffits
    • Lead work
    • Roof and skylights
    • Flat roofing

Customer reviews

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4.9
147 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
re-rendering chimey
Customer Service
Quality
Value
Excellent service .Very good communication throughout .Always arrived on time.Chimney needed rerendering as was leaking into bedroom when raining. very professional and easy to talk to .Will definately use again
Customer in Greater London Posted on 29/03/2023 , work completed 28/03/2023
The trader replied (on 06/09/2023)
Thank you for taking the time to do a review for us, especially such a lovely one. We aim to please.
Fixed the roof while the sun was shining
Customer Service
Quality
Value
The roof of my 1930s suburban semi was showing signs of wear and tear and I had discovered water stains on the purlins in the loft. I feared I might need a new roof or a substantial roof overhaul. I called in Hellings based on their reputation as a Which Trusted Trader and as a fairly local family firm. I'm so glad I did. They responded to my enquiry promptly, came and inspected the problem within the promised 10 days, and assured me the roof was basically in good condition with just a few tiles, hips and bonnets in need of replacement or repointing. I was concerned that they had a six month waiting list - a testament to their popularity and that the three Hellings Brothers undertake the work personally as a team. However, as mine was a small job, they were able to fit me in within a couple of weeks. The guys turned up on time, carried out the work as specified without fuss, answered my questions clearly and courteously and cleaned up impeccably afterwards. Their professionalism and friendliness was matched by the clarity of their paperwork - a transparent quotation, proper contract and detailed invoice. A less scrupulous firm might have taken me for thousands. In the event, my bill was in the high hundreds. I shall certainly ask Hellings Brothers to quote if I need roof repairs in the future.
Guy in Greater London Posted on 16/03/2023 , work completed 14/03/2023
The trader replied (on 06/09/2023)
Thank you for the review Guy. We appreciate all the reviews, especially such a thorough one. We often find roofers would prefer to just say a new roof is needed as firms often have large work forces they need to keep busy. We’d rather maintain a roof as it’s usually more cost effective for our customers. We are always here if you need us.
Exemplary roofers
Customer Service
Quality
Value
The 6 month wait to have Hellings Brothers carry out various roof repairs on our 90-year old roof was more than worth it. They did an excellent job. Work included repointing hips and ridges, replacing broken tiles and adjusting others, repointing and reflaunching a chimney, lowering the height of another chimney and leading over, fitting a section of gutter as well as general gutter clearing and flushing of downpipes. The work was done quickly and relatively quietly with all rubble swiftly cleared and there was no disturbance/damage to the surrounding garden. Communication with Hellings Brothers was excellent from first contact and dealing with Sam, Leigh, Glen and Ben was an absolute pleasure. If we ever need any roof repairs again we won't even think of calling anyone else. Thank you for exceeding our expectations and for matching our request to repair our roof rather than replace. You truly do your profession proud.
Customer in Greater London Posted on 31/07/2022 , work completed 27/07/2022
The trader replied (on 06/09/2023)
Bless you for your kind words, much appreciated. We have high standards as we know our customers expect, and that’s what we’d want from people working on our homes.
Excellent work and service
Customer Service
Quality
Value
Ours was a small job but a very necessary one. Despite their busy schedule Sam managed to fit us in! He came on time, was so pleasant and polite and more to the point has done an excellent job. Site was left tidy and clean before he left.
Customer in Surrey Posted on 03/07/2022 , work completed 01/07/2022
The trader replied (on 06/09/2023)
Thank you for the review, and we are glad we have been able to help.
Ten out of ten
Customer Service
Quality
Value
Arrived on time, did job same as quoted didn't add any extra work on. Extremely thoughtful and pleasent. Cleaned up after themsevles. Would recommend them to anyone.
Which? Trusted Traders Consumer Posted on 23/06/2022 , work completed 21/06/2022
Tiles Replaced
Customer Service
Quality
Value
Excellent service came out no fuss and replaced broken tiles on roof Very reasonable would use again
Customer in Greater London Posted on 05/05/2022 , work completed 04/05/2022
The trader replied (on 06/09/2023)
Thanks for taking the time to leave a review. No job is too small.
Excellent
Customer Service
Quality
Value
Sam and the team were fantastic. Really quick to respond to our original enquiry and quote and super-helpful. The work was arranged quickly and carried out to a very high standard. We can’t recommend highly enough.
Andrew in Surrey Posted on 11/03/2022 , work completed 11/03/2022
Fabulous work as always
Customer Service
Quality
Value
Had to have the guttering and facia replaced on the garage. The boys turned up on time, smartly dressed and polite. Work completed without fuss and in a highly professional manner. Invoice as per quote given in January. Cleared away all mess (even cleared the old leaves) Were happy to check a possible problem with a house roof tile while here. Have used Hellings over the years to replace all the house facia and guttering. Highly recommended
Customer in Greater London Posted on 29/03/2021 , work completed 29/03/2021
Efficient chimney repair
Customer Service
Quality
Value
Always confident in this team as to their assessment, reliability and quality of their work. Very polite and tidy.
Richard in Surrey Posted on 26/03/2021 , work completed 26/03/2021
Excellent family roofing firm
Customer Service
Quality
Value
We had our roof cleaned of moss and checked for damage. Five tiles were found to be damaged and replaced. As well all our drain pipes, soffits and cladding were cleaned, as was our conservatory roof. The standard of work was excellent. The roofers were punctual, polite and friendly and cleaned up well after themselves. We would highly recommend Hellings Brothers.
Nicole in Greater London Posted on 24/03/2021 , work completed 24/03/2021