Endorsed by Which?

Herkomer Roofing Ltd

4.9

27 Reviews

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Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Herkomer Roofing and building services is a local family business. With over 15 years roofing experience, we pride ourselves on completing any roofing or building requirement to a high standard.

We are fully insured and a member of the Confederation of Roofing Contactors.

We work closely in the local community but also work further afield. We are expanding all the time but customers can be sure they will receive personal service.

What we do

  • Roofers

    • Flat roofing
    • Guttering, fascias and soffits
    • Chimneys
    • Lead work
    • Emergency roofing service
  • Chimney builders, liners and specialists

  • More Services

    • grp fibre glass
    • re-roofing
    • cladding
    • pointing

Customer reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
27 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
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A fabulous service and a top quality roof replacement
Customer Service
Quality
Value
From the outset, I had trust that Herkomer Roofing would do an excellent job and provide a super service. They did not disappoint. A local, established company with a reputation they care about. Ben and Katie kept us informed of progress through the job. They turned up promptly, every day, were self sufficient, clean and tidy. Logistically, everything happened at the right time and the job was completed on time and on budget. The roof looks superb and we can tell it’s going to last for many many years, without problems. It’s always feels a risk getting roofing work done. I cannot recommend highly enough.
Customer in Hertfordshire Posted on 06/09/2024 , work completed 23/08/2024
Replacement down pipes
Customer Service
Quality
Value
I would definitely use Herkomer roofing Ltd again. Alex and another man arrived on time and got straight to work. They were professional and worked quickly, tidying up as they went. Couldn’t fault the communications between myself and Katie, who arranged the visit. They replaced my rusted cast iron down pipes with new plastic ones and took away the old ones as requested. Very reasonable pricing too!
Customer in Hertfordshire Posted on 01/09/2024 , work completed 27/08/2024
Chimney Works and Installation of Vent Tiles
Customer Service
Quality
Value
We are delighted with the work provided by Ben. Katie was very helpful and always promptly replied to emails and voice messages. We would be happy to use Herkomer Roofing & Building Services in the future and would recommend their services.
Customer in Hertfordshire Posted on 21/04/2023 , work completed 17/03/2023
Roofing a flat roof that had been leaking for some time.
Customer Service
Quality
Value
Ben came to assess the situation and gave me a very fair quote. He set the date, completed the work on time and on budget. The work they completed was excellent; they were tidy, efficient and very pleasant. I would not hesitate to recommend Herkomer Roofing to anyone.
Mary in Hertfordshire Posted on 20/04/2023 , work completed 19/04/2023
An Excellent Service
Customer Service
Quality
Value
Ben assessed the flat roof on my garage straight away - it had been leaking badly for a number of years. He took a lot of trouble to confirm the presence of asbestos and then took all the appropriate steps to ensure that the roof was removed, and disposed of in compliance with Government regulations. The work was carried out promptly and efficiently and I now have a dry garage. He, and his assistant went above and beyond - clearing vegetation, and helping to clear the garage. They arrived on time each day and took great care to complete the work in spite of adverse weather conditions. Great praise is also due to their office manager, Katie, who was helpful and efficient throughout. I wouldn’t hesitate to recommend Ben and his team.
Customer in Hertfordshire Posted on 14/04/2023 , work completed 13/04/2023
Fantastic work
Customer Service
Quality
Value
We have used Ben on several occasions but most recently he replaced a flat roof for a pitched roof. The work is fantastic, the quotes provided are always clear and prompt and the work is always completed on time. We are so happy with the work Ben has completed. It has made such a difference to the house. Not only that, Ben leaves everywhere tidy and cleans up after he has finished. We absolutely could not recommend him enough.
Customer in Buckinghamshire Posted on 12/04/2023 , work completed 11/04/2023
Speedy and reliable work
Customer Service
Quality
Value
I chair the Finance Committee of Bushey & Oxhey Methodist Church. A neighbour reported an iron down pipe was leaning away from the wall at the side of the church over a passageway and towards an adjacent building. Ben called the next day to assess the situation and established it was a disused oil vent pipe. A reasonable estimate was immediately given and accepted, pipe and old fittings promptly removed and the brickwork made good. Last year major work was done promptly by him after gale damage to flashing on the spire and tiling and flashing on the church roof under insurance cover. Following further rain a return visit was made promptly without charge to add to adjust the flashing on the church roof. Other routine remedial work last year to a leaking flat roof and clearance of blocked guttering has also been done to our satisfaction.
Customer in Hertfordshire Posted on 12/04/2023 , work completed 05/04/2023
Unreliable
Ben promptly came round in Oct 22 and gave a quote for fixing a leaky roof. He advised he was taking bookings for 2-3 weeks ahead. I called the day after receiving the quote but was told the earliest they could fit me in was 3 months later, for a job that would take one day. Reluctantly I agreed to the date in late January that they offered me. Didn't hear anything further until mid January when they emailed and said it would now be at least end of March before they could do the job, blaming poor weather, staff shortages etc. I emailed back asking if they could confirm a date, to which they replied they could no longer carry out the work that they had quoted for. Can't comment on whether they are any good at repairing roofs, but their shoddy customer service means I cant recommend them.
Customer in Hertfordshire Posted on 05/04/2023 (Reviewer did not use service)
The trader replied (on 05/04/2023)
Hi We do understand your disappointment and we did email you at the end of January to apologise for the situation that arose. I am a little surprised that two months later you have decided to leave some negative feedback as I have previously explained how we got to this point. this isn’t how we normally operate at all. Unfortunately due to the recent weather,delays on projects And staffing issues we had to minimise the upcoming work at that time as we wouldn’t have been able to fulfill it to a high standard. We are a small business who likes to give a good service but due to high demand we do have to prioritise and just aren’t able to be everywhere. we are just not comfortable subbing work out and potentially giving you an inferior result. Katie did notify you at the time of booking how busy we were and if it was urgent then you may be better looking for someone with more availability. unfortunately we are governed by weather also. I can assure we didnt take the decision lightly but with so much pressure on us at that time we had to do what is right for us. Again we can only apologise for any inconvenience caused. Many thanks Ben
Total roof replacement
Customer Service
Quality
Value
I contacted Herkomer because they were recommended by a neighbour having a similar roof replacement. Ben turned up when he said he would was very professional and answered my queries. Timely quote and very competitive price. The team turned up when they said they would, got the work done despite very hot weather. Kept me informed about the job. Ben explained options carefully and at the end explained what they had done. It was a painless experience and i believe it is a very good job. I would highly recommend this company.
Customer in Hertfordshire Posted on 13/08/2022 , work completed 11/08/2022
Cladding on front of house
Customer Service
Quality
Value
Tidy and efficient work carried out professionally by Ben and his colleague. Turned up on time and we were very pleased with the service provided. Next door neighbour so impressed he has asked for a quote !
Customer in Hertfordshire Posted on 08/12/2021 , work completed 07/12/2021