Heron Carpentry Limited

We are still discovering issues with the fitting of our kitchen and utility, months after Heron Carpentry left. Poor cuts/drilling, alignment issues, corner posts incorrectly fitted with units overlapping, holes drilled in the wrong place on our new fridge door, doors put on the wrong way around, poorly fitted sinks with packers left on show, damaged units and panels. See photographs on Google reviews (under ‘Heroes Carpentry’). I have spent a considerable amount of time and money trying to correct some of the above. Many of these issues were discussed with Gerry at the time and he did cover the cost of replacing three doors that were put on the wrong way. We didn’t ask Heron Carpentry back to complete the remaining work quoted for. I don’t like posting negative reviews but we have been so disappointed with the quality of workmanship and relied on the 5 star reviews when choosing Heron Carpentry.

We had Gerry and Dan build a coat cupboard and storage dining bench in our newly refurbished house. Gerry also hung several reclaimed doors for us. We are very happy with the work. Gerry and Dan were respectful of our home, including that we had to work while they were there, and most importantly, they always shut the door so the dogs didn't run out! Gerry worked with us on the design of the pieces being built eg the shape of the shelves and adding ventilation to the bench to allow airflow for electrical equipment being kept in it. He was always accommodating of our bespoke requirements. This was especially true with the reclaimed doors, which threw some curve balls given they weren't pristine and Gerry adapted the doorframes to make it work. Wouldn't hesitate to recommend.

We used Heron to replace an integrated fridge and freezer with cupboard space, and construct some additional cupboard space and shelving around a new American style fridge freezer. Work was quoted a 3 months ahead, and was started and completed on expected dates within £100 of quoted price (there was small adjustment to materials cost). Very professional and courteous service throughout, and we're very pleased with the result! Have already recommended to a neighbour needing some similar work done.

Gerry fitted our Howdens kitchen for us and did a fantastic job. His work was all of a high standard and he is very trustworthy. Gerry was really flexible in his working hours, staying quite late one evening to ensure that we had running water in the kitchen over the weekend. We are so pleased with the work and would definitely use him again. We would highly recommend Gerry.