High Efficiency Heating UK Ltd

Over the new year holiday period my Mums heating stopped working. Having used HEHUK previously I contacted Andy Baxter who attended her address over the BH period. He quickly identified the fault, but required a new boiler installing. Recognising her age and vulnerability, Andy prioritised the obtaining of the boiler within a couple of days. Mums assessment of the installing staff of HEHUK, was they were courteous, clean and quiet - really excelling and exceeding her expectations. HEHUK, are local, reliable, trustworthy. Andy is honest, straightforward and balanced in his recommendations. An excellent service, by a local reputable tradesman, who if can satisfy the high standards of my Mum, then I recommend him without hesitation.

Sent a text from HEH to tell me engineer in way so that was good. Came in the time frame given. Lovely polite young man came and did a good thorough job. He left everything clean and tidy. HEH fitted our boiler a few years ago. We have a 10-10-10 plan which we pay monthly for and any problems will be covered by this. We just pay extra for the fire to be serviced. Always happy to know there is cover there if needed for the next 10 years from boiler being fitted.

We asked HEH to install a heated towel rail after the bathroom had been renovated a couple of years previously. They found the hidden pipes and fitted the rail without leaving any sign of disturbance (we had expected to have to redecorate). Very pleased with the service, price and the care taken to clear everything up. Would highly recommend..

Very reliable company, arrived on time work carried out and explained and at a very reasonable price, have used them for a few years and would not use any other company, you will not be disappointed with them.

HEH advised on installation of an Air-Source-Heat-Pump -to-radiator system, for eco-friendly heating, and when that proved technically impossible due to peculiarities of the site, advised on an air-pump alternative, and sourced a contractor; They then advised and installed efficiently an appropriate water-heating system, removing the old gas boiler and making good - going the extra mile in doing so. The initial stages were a long process (involving the DNO/local national grid), and they stayed the course. Excellent. No hesitation in recommending them!

Called HEH to repair radiator valve. Within twenty four hours of call to them an engineer called and repaired the fault with a new valve. We have always had excellent service from HEH over the past twenty years and have recommended them to several friends.

Arrived back from holiday on 15/12/22 to house at 5 deg, heating off and all pipes frozen. Thought there must be fault with Honeywell but thanks to advice got heating on , next day and defrosted pipes. Engineer came on 22/12 and advised on use of Honeywell so that it would work more effectively. Great service. Thanks

We have used HEH for over 20years. Just had our annual service done a couple of weeks ago, we were adviced we need a warranty part fitted and engineer has been and completed work today. As always HEH engineer was polite and completed the installation efficiently and left no mess. Can't recommend HEH high enough. Brilliant service.

Very professional, friendly, clean and tidy. Arrived on time. Covered everywhere to ensure no mess/damage. Removed all waste. No fuss. Took the time to ensure radiators were balanced and all working properly. Price was also competitive. Would definitely recommend them.

We have been with HEH for around ten years now. They are always fast and efficient. Their engineers and office staff are friendly and professional. I can't recommend them highly enough.

Having previously used this company for smaller gas fire servicing jobs for my elderly mother, I have always been impressed by their promptness, professionalism and very reasonable costs, so it was only natural that I would go to them when I needed a new boiler installing for myself. They provided a very prompt survey of what was required to replace an old floor standing boiler with a compact Worcester Bosch combi-boiler. The costs quoted were very reasonable when factoring in several new radiators. Throughout they provided a highly professional service and even accommodated a late change requested on my part as to the positioning of the actual boiler. The installation team were friendly and worked cleanly and with apparent pride in their work. All in High Efficiency Heating (UK) Ltd provided five star service and one which I would have no hesitation on recommending. Top marks.

We've been with HEH for over 20 years and can't speak highly enough of their excellent service and great workmanship. Would recommend to others. Already put several friends in touch with them.

Arrived same day as breakdown call out. Very pleasant engineers who were polite and friendly and got on with work immediately. Problem was initially puzzling but they sought telephone backup and system was running again within about 30 minutes of their arrival. Great service in difficult circumstances due to inclement weather conditions.

Great company, have used them fir years. Just had a replacement boiler, the service was great from our initial phone call through to the installation, the fitters were very professional and courteous. Would highly recommend.

Good communication via phone & email. Office staff empathetic & knowledgeable. Surveyor listened & took time to make sure we understood the available options. Installed our new boiler on a Saturday. Installation crew pleasant and efficient despite working outside whilst snow falling. Not having a working boiler was an issue, HEH made resolving that as easy on us as it could be. Pleasure dealing with them

Annual boiler service as arranged. We were sent a text message to confirm the engineer was on his way to carry out the service. He arrived as expected, carried out the service efficiently and was very pleasant and informative about the work carried out.

This company installed a new boiler 4 years and the installation and subsequent servicing has been first rate. Highly recommended

Had a new boiler fitted. 2 engineers arrived on time. Friendly, well mannered. Very efficient. Found a leak in original pipe which they resolved with no problem. Checked all pipes, radiators & gas fire. Installed 2 carbon monoxide detectors where I wanted them. Cleaned up very thoroughly leaving no mess at all. Overall they were super efficient. They even considered my nervy dog, making sure she was ok with them.

Once again the instructions provided by Worcester were not very clear. Thank you to Richard for a masterclass on how to set the thermostat controls.

Arrived within time slot agreed. Have done annual service on my boiler since installing it in 2017. A very thorough job by Mr Taylor, who was very polite and answered all questions to my satisfaction. Have complete confidence in this company.

Yearly service was due, from office staff to engineers everyone as always friendly and efficient - aptly named High Efficiency Heating - they are just that. Thank you and see you next year.

We've been with HEH for a number of years and have recommended them to several friends. Their annual contract is very reasonable and includes 24/7 breakdown and annual service. Their engineers are always polite and reliable. Would wholeheartedly recommend.

Although I was getting hot water through the system, the central heating was not working. I phoned the company and they sent an engineer the same afternoon to check the problem. He found the cause was a faulty valve and it needed replacing. The office called me within the hour with a price for the complete job and a very quick appointment. They arrived exactly on time and completed the work cleanly and efficiently as usual. This is now the third time I have used this company and would highly recommend them. 100% Thank you

We had 4 radiators replaced yesterday. Andy came to do the quote and Dave and Ethan came to remove the old ones and fit the new. They arrived on time and were very polite and tidy - there was absolutely no trace of anyone having been in the house after they'd left. Very pleased with the work done. Would definitely use HEH again.

One of the radiators was leaking which happened on a Sunday morning. My call was answered straight away, I received a text message when the engineer was on his way and he arrived within 50min after the call. He fixed the issue, checked the other radiators and answered all of my questions. He also communicated clearly what information he would feed back to the letting agent. I'm very happy with HEH and their level of service.