Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

967 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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5.0
967 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Efficient Service as Usual!
Customer Service
Quality
Value
We book our annual boiler service with HEH. Always handled efficiently by the office staff. Engineers are friendly and take the time to explain if there are any problems. Great service as usual.
Customer in Greater Manchester Posted on 27/10/2025 , work completed 27/10/2025
The trader replied (on 11/11/2025)
Thank you for your kind review! We’re glad to hear you’re happy with our service year after year. Your feedback means a lot to us!
Fantastic service
Customer Service
Quality
Value
I called HEH around 10.30 this morning because of two leaking radiators. About an hour later an engineer turned up to repair them. Fantastic time scale. The engineer was extremely polite and efficient and was totally respectful of my property. Even though he had to go out to his van several times. He put shoe covers on each time he returned. I have used this company for many years and always find their service second to none. I would never have any hesitation is recommending them to anyone.
Customer in Greater Manchester Posted on 27/10/2025 , work completed 27/10/2025
The trader replied (on 11/11/2025)
Thank you for your lovely review and for being a loyal customer! We’re so pleased our engineer could attend quickly and provide the service you expect from us. Your recommendation means a lot to all at HEH
Brilliant Service
Customer Service
Quality
Value
I requested a call out and Richard came to sort my thermostat out. It was a problem easily resolved using his expert knowledge.
Customer in Greater Manchester Posted on 17/10/2025 , work completed 17/10/2025
The trader replied (on 11/11/2025)
Thank you for your review! We’re glad Richard was able to resolve your thermostat issue quickly and get everything working again. Thanks for choosing HEH!
Replacement Boiler
Customer Service
Quality
Value
We have been using HEH for a number of years for services and when the time came for a new boiler we trusted them to do the job. The surveyor came and explained what needed doing and shortly after his visit we received the quote which we happily accepted. On the day of the installation Jack and Dylan arrived on time and confirmed what they were doing. They worked steadily during the day and kept us informed about what was going on. The second morning Josh came to help with the brickwork for the new flue. All the lads were great and they cleaned up after themselves. I can't express how happy we were with the job they did.
Customer in Greater Manchester Posted on 15/10/2025 , work completed 14/10/2025
The trader replied (on 11/11/2025)
Thank you so much for taking the time to share your experience! We’re delighted to hear that you’ve trusted us over the years and are so pleased with your new boiler installation. Jack, Dylan, and Josh will be thrilled to know their hard work and professionalism made such a positive impression. We really appreciate your kind words and continued support — it means a lot to the whole team!
5 star review 😁
Customer Service
Quality
Value
I called this company yesterday because my boiler had stopped working, and they managed to send an engineer out first thing this morning. The repair was done quickly and professionally, and the boiler is now working perfectly again. The engineer was friendly, explained everything clearly. Really impressed with how fast and efficient the whole process was — highly recommend!
Customer in Greater Manchester Posted on 14/10/2025 , work completed 14/10/2025
The trader replied (on 11/11/2025)
Thank you so much for your kind review! We’re delighted to hear that our engineer was able to get your boiler up and running so quickly. thank you from all at HEH
Warm air system service
Customer Service
Quality
Value
Dave was due at 8:00 am. Knock on door at exactly 8:00 am! We had reported a little issue with this otherwise excellent system, and he looked at possible issues and discovered the problem. There’s obviously years of experience there! Phoned Johnson and Starley for advice, who said they would send a part straight away. Good service there too. He left a couple of fan heaters to take the chill off. Very thoughtful. Oh, anyone with ACDC as a ringtone has to be a safe pair of hands!
Customer in Greater Manchester Posted on 29/09/2025 , work completed 29/09/2025
The trader replied (on 02/10/2025)
Thank you for taking the time to leave such a great review! We're really glad Dave was able to get to you promptly and identify the issue so efficiently. His years of experience definitely shine through, And we couldn’t agree more — anyone with ACDC as their ringtone definitely knows what they’re doing! Thanks again for your kind words.
Once again excellent service
Customer Service
Quality
Value
Cannot fault this Company and their team. I had my gas fire refurbished and a radiator removed from one wall and a new one fitted in a different location. Both jobs were done by the lads with what appeared to be seamless ease. They were both very sociable, as all the team are, and it didn't feel like I had workmen in the house. They did a really good job of tidying up, leaving me with just furniture to put back in place before they went to their next job. Would give them 10/10 and would definitely recommend them.
Customer in Greater Manchester Posted on 09/09/2025 , work completed 08/09/2025
The trader replied (on 02/10/2025)
Thank you so much for your kind words and glowing feedback! We're really pleased to hear you were happy with the refurbishment of your gas fire and the radiator work. professional attitude stood out. Your 10/10 means a lot to all of us — thank you from all at HEH
Excellent service
Customer Service
Quality
Value
I had my new Worcester Bosch boiler installed recently and I couldn’t be happier with the service. The engineer was extremely professional, polite and friendly throughout the whole process. He explained everything clearly, worked very efficiently, and the installation was done to a very high standard. I’m really impressed with his skills and manners a true professional. Highly recommended!
Customer in Greater Manchester Posted on 08/09/2025 , work completed 03/09/2025
The trader replied (on 02/10/2025)
Thank you so much for your amazing review and for taking the time to leave such a positive review. We're thrilled to hear that you're happy with your new Worcester Bosch boiler and the installation service provided. It's great to know our engineer made the process clear and straightforward for you. If you ever need anything in the future, please don’t hesitate to get in touch. Thanks again for your recommendation!
Satisfied customer
Customer Service
Quality
Value
Every time we have needed a callout (very few), HEH has been reliable and efficient. No complaints at all.
Customer in Greater Manchester Posted on 05/09/2025 , work completed 29/08/2025
The trader replied (on 09/09/2025)
Thanks so much for your kind words! We're glad we've been able to help when needed — always happy to help. Thank you from all at HEH
Great Job! - boiler replacement
Customer Service
Quality
Value
Due to a boiler failure, we decided it was time to replace it. I made contact through a third-party recommendation, and within a day there was arrangements were made to survey the job. After receiving a quote, we quickly made arrangements to move forward with the job. The guys who turned up were really good, finished the replacement within the day, they were very professional, and the work was done to an excellent standard. An excellent service and one highly recommended.
Customer in Greater Manchester Posted on 30/08/2025 , work completed 30/08/2025
The trader replied (on 09/09/2025)
Thank you so much for your wonderful feedback! We're really pleased we could respond quickly and get everything arranged smoothly for your boiler replacement. It's great to hear our team delivered a professional service and completed the job to a high standard — all in a day’s work! We truly appreciate the recommendation and are glad we could help make a stressful situation that bit easier. Thank you from all at HEH
Annual Service
Customer Service
Quality
Value
HEH carried out the annual sevice of our boiler and identified a small problem which they explained and rectified promptly. There sevice plan is excellent and gives us peace of mind that they are only a call away.
Customer in Greater Manchester Posted on 29/08/2025 , work completed 29/08/2025
The trader replied (on 09/09/2025)
Thank you for taking the time to leave such a thoughtful review. We’re glad our engineer was able to identify and resolve the issue quickly during your annual service — that’s exactly what our service plan is designed for. It’s great to know it’s giving you peace of mind! We're always just a call away if you need us. Thanks again for choosing HEH!
Annual Service
Customer Service
Quality
Value
As always, excellent service from HEH. Billy arrived on time. Very friendly and professional. So glad that I chose this company to supply and service my central heating system.
Customer in Greater Manchester Posted on 29/08/2025 , work completed 29/08/2025
The trader replied (on 09/09/2025)
Thank you for your continued support and kind words! We're so pleased to hear that Billy provided the friendly, professional service. It means a lot to know you’re happy with your choice to trust HEH with your central heating system. We truly appreciate your loyalty and look forward to being of service again!
Emergency Gas Call Out
Customer Service
Quality
Value
A gas leak was detected when the smart meter was fitted. Contacted HEH, who sent an engineer around the same afternoon. He was excellent, discovered the source of the leak, isolated it, and arranged for a permanent repair. Absolutely brilliant and excellent impeccable service.
Customer in Greater Manchester Posted on 28/08/2025 , work completed 28/08/2025
The trader replied (on 09/09/2025)
Thank you so much for your fantastic feedback! We're really pleased we could respond quickly and get everything sorted safely and efficiently. It's great to hear our engineer provided the level of service. We truly appreciate your kind words and are always here if you need us in the future. Thank you
Professional and great communication
Customer Service
Quality
Value
Very positive experience for our boiler service - communicative reception team - our engineer was polite, efficient and did a great job Thanks!
Customer in Greater Manchester Posted on 26/08/2025 , work completed 26/08/2025
The trader replied (on 09/09/2025)
Thank you so much for your kind words! We're really glad to hear you had a positive experience with your boiler service. Our reception team appreciate your review , and it's great to know our engineer made a good impression with their professionalism and efficiency. Thank you HEH
Excellent service from HEH
Customer Service
Quality
Value
HEH have just completed an annual service on our boiler, which they installed five years ago. The level of service from HEH is outstanding and we recommend the company wholeheartedly. From reminders about the service coming up to booking to delivery, everyone is skilled, polite, and friendly. A great job all round!
Customer in Greater Manchester Posted on 19/08/2025 , work completed 19/08/2025
The trader replied (on 20/08/2025)
Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with HEH continues to meet your expectations, from the reminders to the service itself. We appreciate your continued trust and your recommendation. If you ever need anything else, we’ll be here to help!
Boiler and Fire service
Customer Service
Quality
Value
I have used this company for many years and will not use any other. The engineer was very pleasant and did a 1st class job at my home today. I will gladly recommend this company to anyone.
Customer in Greater Manchester Posted on 15/08/2025 , work completed 15/08/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind words and for being such a loyal customer! We really appreciate your amazing feedback, Thanks again from all at HEH
The usual great service from HEH
Customer Service
Quality
Value
Always have our boiler serviced by HEH, engineer arrived at the agreed time, work done quickly, everything left neat and tidy, I would not hesitate to recommend this firm.
Customer in Greater Manchester Posted on 11/08/2025 , work completed 11/08/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind words and for being such a loyal customer! We’re thrilled to hear that the engineer provided first-class service today and that you continue to trust us for all your heating needs. Your recommendation means a lot to us, and we’re grateful for your continued support. Thank you from all at HEH
Great work
Customer Service
Quality
Value
Arrived within the allotted time very efficient and polite, work carried out was explained in detail.
Customer in Greater Manchester Posted on 08/08/2025 , work completed 08/08/2025
The trader replied (on 20/08/2025)
Thank you for your lovely review, We really appreciate your positive feedback. From all at HEH.
Brilliant Service
Customer Service
Quality
Value
Thank you HEH - just moved into our house 3 months ago and boiler needed servicing. From speaking to Sharon last week to book in the work - to Kev arriving this morning the service has been brilliant. Polite, Friendly & informative. Definitely recommend using again.
Customer in Greater Manchester Posted on 08/08/2025 , work completed 08/08/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind feedback! We’re so glad to hear that your experience, from booking with Sharon to Kev arriving to complete the service, was a positive one. We truly appreciate your recommendation and look forward to helping you again in the future!
Boiler service
Customer Service
Quality
Value
The boiler was installed several years ago and has been serviced by HEH yearly. Kev, who completed service today, was polite and punctual. On completion of the service, it was fully explained what had been done and that there were no issues with the boiler. Great service as usual by HEH, would highly recommend
Customer in Greater Manchester Posted on 06/08/2025 , work completed 06/08/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind feedback! We’re so glad to hear that your experience, from booking with Sharon to Kev arriving to complete the service, was a positive one. We truly appreciate your recommendation and look forward to helping you again in the future! Thank you from the HEH team
Another good job
Customer Service
Quality
Value
Annual service done and dusted from HEH They have been servicing our boiler and fire now for a number of years and they are very reliable and professional. Their engineers are always on time, pleasant and efficient. I can highly recommend this company to any customer looking for a reliable service.
Customer in Greater Manchester Posted on 31/07/2025 , work completed 31/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your wonderful feedback and for being a loyal customer! We’re thrilled to hear that you’ve had consistent, reliable service from us over the years. We really appreciate your recommendation and are always here to help with any future needs. Thank you from the HEH team.
Boiler and Gas fire service
Customer Service
Quality
Value
HEH fitted my boiler in 2018, and I have continued to use them for servicing the boiler and gas fire. I’ve always found them to be efficient, polite, knowledgeable, reliable, and helpful, and today was no exception.
Customer in Greater Manchester Posted on 30/07/2025 , work completed 30/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your continued trust and kind words! We really appreciate your ongoing support, and if you need anything in the future, we’ll be here to help!
Call to Fault
Customer Service
Quality
Value
Excellent Service from initial contact to repair. I would have no hesitation to recommend this Company.
Customer in Greater Manchester Posted on 28/07/2025 , work completed 28/07/2025
The trader replied (on 20/08/2025)
We appreciate your amazing 5 Star review, thank you from the HEH team.
great service
Customer Service
Quality
Value
Have been using HEH for several years now and have always found them to be professional, efficient, polite and friendly and will answer any questions you ask. You know that the work will be carried out to a very high standard. I have recently had an annual service and know that all is well having had HEH do the work. Should I need any work doing in the future, HEH will be the people to call.
Customer in Greater Manchester Posted on 27/07/2025 , work completed 23/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your loyal support and fantastic feedback! We’re so pleased to hear that you’ve consistently had a positive experience with us. We’re honored to be your go-to company for any future needs, and we’ll always be here to help when you need us! Thank you from all at HEH
Happy
Customer Service
Quality
Value
Really happy with the service. Efficient, friendly, helpful, professional. The whole process of booking and the times were great. 4hr window is reasonable. You can pay by card when the engineer is there, as they have a portable system. Thanks!
Customer in Greater Manchester Posted on 25/07/2025 , work completed 25/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your wonderful feedback! We’re thrilled to hear that you were happy with the service from start to finish. We’re glad you found the booking process smooth and convenient. It’s also great to know the payment system worked well for you. We truly appreciate your kind words and are here whenever you need us next!