Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

954 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
954 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Trusted company
Customer Service
Quality
Value
HEH installed our boiler 6 years ago and have serviced it since then. We had a problem with the pressure dropping, they were able to come out at a time suitable for us and within a few days of us calling them. The engineer was friendly, polite and professional. He gave us advice on the current job and also on work we have planned in the coming months. He left everything spotless as well. We’ve always been very happy with HEH, we feel we are in safe hands, thanks.
Customer in Greater Manchester Posted on 15/11/2018 , work completed 15/11/2018
Great job, really pleased
Customer Service
Quality
Value
Friendly and professional service. HEH installed a new gas fire, also HEH gave advice on our old appliance which they deemed to be a danger. Quality company and very reasonable.
Shaun, Lancashire Posted on 15/11/2018 , work completed 15/11/2018
Prompt, professional service, from survey to final fix
Customer Service
Quality
Value
All aspects of this company are highly professional, from the initial contacts by me. The survey with all aspects and product details discussed with pros and cons in relation to our property and requirements. The initial start date had to be changed due to wife's ill health. The company could not be more helpful & understanding, re-arranging a date to suit us. The 2 fitters arrived on time, were polite and helpful carrying out the work with minimal mess & noise. They cleared up after completion and putting kitchen white goods back in place. The work was carried out quickly and within day time scale. Well done to all. Will recommend as a really great company.
Mark Francis, Lancashire Posted on 12/11/2018 , work completed 12/11/2018
Smooth installation and good value
Customer Service
Quality
Value
We needed a combi boiler replacement, initial survey was very professional and knowledgeable. All my questions were answered and advice given. The installers were polite and friendly and completed the work swiftly. The whole process was very smooth as well as being better value than some other quotes received. Adam and Chris.
Becky, Lancashire Posted on 07/11/2018 , work completed 07/11/2018
My review
Customer Service
Quality
Value
Fantastic job, quick, clean and efficient engineers. Adam and Chris.
A, Cheshire Posted on 06/11/2018 , work completed 06/11/2018
Prompt, professional and friendly
Customer Service
Quality
Value
The initial visit by their consultant was on time and efficient. A very in-depth and professional quote was submitted. The engineers (Barry and Gary) arrived on time and worked well to complete the job in excellent fashion. Cannot say enough about how satisfied I am with the company.
Philip, Lancashire Posted on 03/11/2018 , work completed 03/11/2018
Great company
Customer Service
Quality
Value
We had our new boiler about four years ago now and they were friendly, punctual and did a good job. We had the boiler out on finance which is good when you suddenly need a new one close to Christmas. We have had no hassle from finance company and payments are never messed up, we ha e the boiler services every year by friendly efficient staff. They keep you updated by text as well as to when they are on their way and who will be turning up ... good bunch of people who want you to have no issues.
Andy findlow Posted on 29/10/2018 , work completed 29/10/2018
Professional, tidy, helpful
Customer Service
Quality
Value
The operative was a very pleasant young man (Dave). Worked quickly & well, leaving no mess. Radiator installed & free service & cleaned very thoroughly. A neat & tidy Job done with courtesy & enthusiasm.
Joyce, Lancashire Posted on 25/10/2018 , work completed 25/10/2018
My review
Customer Service
Quality
Value
Very good, would recommend.
Darren, Cheshire Posted on 25/10/2018 , work completed 25/10/2018
Boiler install
Customer Service
Quality
Value
Extremely happy with service. Wonderful lads & very professional. Adam & Chris.
M, Cheshire Posted on 24/10/2018 , work completed 24/10/2018
1st class company
Customer Service
Quality
Value
Came promptly, quoted price, arrived on time completed work, cleared up and left. What more do you need.
Bazzer16 Posted on 19/10/2018 , work completed 19/10/2018
High Efficiency Heating - Gas Engineer Gareth
Customer Service
Quality
Value
After having a problem with a previous Gas Engineer, I was recommended by a friend to use High Efficiency Heating who are local to me. Gareth carried out the service and also did a repair job which had previously been neglected. I will certainly be calling on Gareth's services next year and would recommend HEH to my neighbours.
William Posted on 04/10/2018 , work completed 04/10/2018
Thoroughly satisfied staff and job.
Customer Service
Quality
Value
Installed new boiler. Lovely guys, clean, efficient, friendly. Pleasure doing business with whole company. Adam and Chris.
Janet, Cheshire Posted on 04/10/2018 , work completed 04/10/2018
Great service
Customer Service
Quality
Value
After having no heating or hot water I rang heh who sent a engineer out and tried to get it going he called another engineer who turned up within 15 minutes and found the problem being the pump. I always use heh and highly recommend this company no rip off fees and no adding parts you don’t need truly honest company.
Karen O Posted on 03/10/2018 , work completed 03/10/2018
Excellent, Highly Recommended
Customer Service
Quality
Value
Extremely impressed from start to finish. This company supplied and fitted a new gas fire. From the initial enquiry to the work itself, they were extremely helpful, quick and professional. They went the extra mile to get things done very quickly for us. Special mention must go to Dave and George who fitted the fire. We could not have been more impressed with them - really pleasant, careful and knowledgeable and they cleaned up perfectly after they had finished the job. Outstanding and highly recommended.
Joanne M Posted on 02/10/2018 , work completed 02/10/2018
Prompt & professional
Customer Service
Quality
Value
My boiler was serviced & the immediate problem solved. The long-term effects of the problem were explained to me clearly & I had a further house visit & the options available to me are to be sent in the post.
Ann Mary, Lancashire Posted on 02/10/2018 , work completed 02/10/2018
Engineer arrived on time, had the knowledge of the boiler to be serviced and carried out the service efficiently
Customer Service
Quality
Value
This was the first time I had used High Efficiency Heating. I needed a boiler servicing so called in to their office in Ashton under Lyne and arranged for a service engineer to call. On the day of the service, I received a text to say that the engineer would be with me at the arranged time and he duly turned up within 5 minutes of that time. He carried out the service efficiently, explaining to me what he was checking and why. I received a form to explain the service and printouts of the boilers efficiency and he left. No mess at all was left.
Dave Evans Posted on 01/10/2018 , work completed 01/10/2018
Tremendously efficient and swift service
Customer Service
Quality
Value
We called the company on a Tuesday about getting a replacement gas fire. Someone came to our house with a catalogue and to have a look at the set-up on Thursday, and on the Monday - 6 days after we first contacted the company. They came and installed the new fire! Very speedy service. The engineers - Dave and George were very professional, friendly and efficient. We're very impressed by this company!
Robert, Cheshire Posted on 01/10/2018 , work completed 01/10/2018
Broken boiler
Customer Service
Quality
Value
Rang at 12:45am, engineers called round 20 mins later and fixed my combi boiler. Excellent friendly service!
Tom Smith Posted on 29/09/2018 , work completed 29/09/2018
Super work
Customer Service
Quality
Value
Friendly efficient neat and tidy. Boiler installed with no fuss or mess. Everything explained clearly. Can’t recommend highly enough.
Christine Posted on 27/09/2018 , work completed 27/09/2018
Emergency Response
Customer Service
Quality
Value
I recently had a gas leak, near to a gas fire in the lounge, which involved the Emergency gas service coming to my home and having to cut off my supply. I contacted HEH who attended the same day and isolated the feed concerned so that gas could be restored to my boiler. They then arranged for a follow up visit so that the exact source a of the leak could be identified and repaired. The speed and quality of the service was superb.
David B Posted on 27/09/2018 , work completed 27/09/2018
Good job
Customer Service
Quality
Value
I was very impressed with the professionalism of the 3 fitters who fitted my fire and surround, they did a fantastic job and were both friendly and worked very efficiently. Good job.
Patrick, Cheshire Posted on 27/09/2018 , work completed 27/09/2018
Great service
Customer Service
Quality
Value
Adam & Chris. Both very reliable, helpful and did a great job.
Benjamin, Cheshire Posted on 27/09/2018 , work completed 27/09/2018
Super job!
Customer Service
Quality
Value
Very efficient, arrived when they said. Polite and friendly throughout. Explained new boiler and phone app clearly. Very clean, tidy and respectful of property. Boiler arrived promptly, old boiler and all mess removed. Very highly recommended! Super stars.
Christine, Cheshire Posted on 27/09/2018 , work completed 27/09/2018
Great work & outstanding customer service
Customer Service
Quality
Value
HEH have fitted a new heating system (pressurised, unvented boiler) to our house last year and I can’t praise the company enough! From the pre-installation service over the quality of fitting & work (attention to detail) to the aftersale/customer service. We are very happy. They always go the extra mile to help you out, explain everything in detail and answer all your questions. The response is very quick and you get a text message confirmation as soon as one of their engineers is on the way to you. I would recommend HEH to anyone needing a new boiler, boiler service or anything else related to heating and plumbing (e.g. we also have them fitting new radiators whenever we do up a room in the house and need a professional, precise and neat job done)
Carolin Posted on 26/09/2018 , work completed 26/09/2018