Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

954 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
954 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent
Customer Service
Quality
Value
From them coming out to see the old boiler, giving me a quote. People fitting the boiler the company planning to see if everything was ok. Excellent I would recommend.
Sharon, Cheshire Posted on 05/10/2017 , work completed 05/10/2017
The trader replied (on 22/11/2017)
Hello Sharon and Thank you for taking time to leave us a review. We are so pleased you are happy with your installation by Ross and George. They really enjoyed working for you. If you need any assistance with your boiler or Wave over the winter months please do not hesitate to contact us and we will be happy to help. Kindest Regards The HEH Team
Professional, efficient, resourceful, cheerful
Customer Service
Quality
Value
We had a complete new central heating system: boiler, radiators and all pipework. The new system is wonderful - HEH advice was spot on! Every room in the house was affected, and we feared great disruption. However, the work was efficient and clean, with all the staff taking a pride in a good job. Floorboards were replaced better than they were found; bathroom fittings which had to be moved were re-fitted better than before too. We had expected to have to replace carpets and flooring, after such a big job, but this is not necessary. We are very pleased and recommend HEH wholeheartedly. Pete and Ruth, Stockport September 2017
Pete and Ruth Posted on 29/09/2017 , work completed 29/09/2017
The trader replied (on 22/11/2017)
Good Morning Pete and Ruth. Thank You for your great review! Your Install was a big project that Dylan, Barry & George thoroughly enjoyed. We take great pride in all of our work and customer service so we are thrilled you are happy with your installation. If you require any advise over the winter months please do not hesitate to contact us. We look forward to seeing you again next year for your annual boiler service. Thanks Again from the team at HEH
Brilliant job
Customer Service
Quality
Value
From start to finish really good work from James and Adam. At the end James explained clearly how the system worked between the boiler and the room thermostat. No mess to clear up afterwards. Have never had such good hot water for years. Good customer service. Have no hesitation in recommending.
David, Cheshire Posted on 29/09/2017 , work completed 29/09/2017
The trader replied (on 14/11/2017)
Hi David It is important to us that our customers understand their new system and how it works. We are please that you are happy with our customer service as this is what we pride ourselves on. If you need any assistance during the winter months with your boiler or controls please do not hesitate to contact us. We look forward to seeing you again next year for your first annual boiler service.
Ross & Barry
Customer Service
Quality
Value
Excellent Job carried out by two competent tradesmen.
Philip, Cheshire Posted on 29/09/2017 , work completed 29/09/2017
The trader replied (on 13/11/2017)
Hi Philip. Thanks for you kind review. :)
Great service, price and products
Customer Service
Quality
Value
Andy, Sharon, Richard, Barry & Gary, we're all great from start to finish. Andy Baxter was recommended by a friend and I'm glad to say I'm glad they did my new boiler and radiators throughout. I even added the wave controller after the quote and this was fitted and explained by Richard within the days required to do the job. In my opinion attention to customer service skills is a must and I would give the 100% rating from Sharon in the office to Andy overseeing the job. I'm so happy so far with my boiler and hope it saves me money on gas over the winter. The lads Barry and Gary were clean and efficient explaining as they went through bits of the job, taking away any rubbish, old radiators and boiler etc with them. It was nice to see them cover the carpets so they also didn't get dirty as they were coming in and out. I would not hesitate to recommend this company at all, excellent job throughout, fast, clean, friendly and efficient, and a great back up service too. What more can you ask! Thanks, Ray (Stalybridge, 31/08/2017)
Ray Shawcross Posted on 26/09/2017 , work completed 26/09/2017
The trader replied (on 24/10/2017)
Hi Mr Shawcross, Thank You for your kind words. It really is a team effort when it comes to making sure our customers are happy with our work. From the office staff to the engineers we thank you for being a valued customer. We look forward to working with you in the future for you annual boiler services and any other heating needs. Thanks again :)
Fast effective service
Customer Service
Quality
Value
Prompt, on time. Have been having my boiler serviced with them since they installed the boiler eleven years ago. Fast efficient service. Would definitely recommend and have done to my family.
Ernest, Cheshire Posted on 12/09/2017 , work completed 12/09/2017
The trader replied (on 09/10/2017)
Hi Ernest, It gives us great pride to know we haven looking after you for so long. Thank You for your valued custom and thank you for your recommendations. We look forward to seeing you again in the future. :)
Pleasant Workmen
Customer Service
Quality
Value
Pleasant, efficient workmen. Pleased with finished job.
Sean, Lancashire Posted on 08/09/2017 , work completed 08/09/2017
The trader replied (on 09/10/2017)
Thank You for your kind Review Sean. We are happy your are pleased with our work :)
Professional and friendly service
Customer Service
Quality
Value
Advice and assistance prior to the installation. On installation and servicing since then, the representative / engineers thorough and professional.
Angela, Lancashire Posted on 04/09/2017 , work completed 04/09/2017
The trader replied (on 09/10/2017)
Hi Angela. Thank You for your review. It makes it easy for us to offer a friendly service with customers like yourself to work for. Should you need any assistance in the future please do not hesitate to contact us.
Very good job excellent
Customer Service
Quality
Value
I've dealt with this company many times, very professional on time, always clean up when job finished. Would recommend them to anyone. Excellent company.
Pauline, Lancashire Posted on 01/09/2017 , work completed 01/09/2017
The trader replied (on 09/10/2017)
Hi Pauline. Thank you for your kind review. It makes us proud to know that our valued customers come back to us for their gas/ heating needs.
Very efficient job well done
Customer Service
Quality
Value
The plumber Dave & his apprentice Adam were very efficient, polite & well mannered, nothing was too much trouble. I would certainly use this firm again.
Lilian, Cheshire Posted on 31/08/2017 , work completed 31/08/2017
The trader replied (on 28/09/2017)
Hi Lillian, Thank You for your review. Dave and Adam were more than happy to help. We have passed on your kind words to them. :)
Reliable, Speedy, Efficient
Customer Service
Quality
Value
Good service from booking to completion of the job. Knowledgeable engineer, arrived on time stated. Completed job to a very high standard. Will recommend this company to friends and family.
Tony, Cheshire Posted on 31/08/2017 , work completed 31/08/2017
The trader replied (on 28/09/2017)
Hi Tony, Thank You for taking the time to leave us a review. We are delighted you were happy with our service. Should you need any assistance in the future please don't hesitate to contact us.
Very impressed
Customer Service
Quality
Value
I was very impressed with the service I received, will certainly use them again.
Mary, Lancashire Posted on 29/08/2017 , work completed 29/08/2017
The trader replied (on 22/09/2017)
Mary we are really happy you are impressed with our service. Should you need anything else you know where we are. Always happy to help :)
Friendly Service
Customer Service
Quality
Value
Engineers here on time, polite and friendly, no issues.
David, Lancashire Posted on 24/08/2017 , work completed 24/08/2017
The trader replied (on 06/09/2017)
Thank You for your review David. We pride our self on our friendly service. If you need any further assistance please don't hesitate to contact us.
Brilliant job
Customer Service
Quality
Value
Couldn't fault this workman Gareth. Good job and a very pleasant attitude.
William, Lancashire Posted on 23/08/2017 , work completed 23/08/2017
The trader replied (on 06/09/2017)
Hi William, Your kind review has been passed on the Gareth who is always pleasant and a great member of the HEH team. Thank You :)
Highly recommended
Customer Service
Quality
Value
Highly recommended, arrived on time and finished on time.
Donald, Lancashire Posted on 21/08/2017 , work completed 21/08/2017
The trader replied (on 06/09/2017)
Thank You Donald for your kind review. We do our best to stick to time schedules. :)
Prompt efficient service
Customer Service
Quality
Value
The engineers arrived early morning as promised and completed the job by mid afternoon. They were efficient explaining to us what they were about. The day after the boiler was fitted the room thermostat needed "tweaking" and again the engineer visited as promised. All together from quotation to fitting a very satisfactory job.
Barrie, Cheshire Posted on 17/08/2017 , work completed 17/08/2017
The trader replied (on 06/09/2017)
Hi Barrie, Thank You for your review. We are thrilled you are satisfied with our work. Baz was more than happy to call back the day after and go through the controls. We look forward to seeing you in the future for your annual boiler services. Should you require any further assistance please do not hesitate to contact us. :)
Excellent Job
Customer Service
Quality
Value
I am very pleased with the work carried out, right throughout the process. Initial discussions, thorough explanation and advice, very professional workmanship and high quality work altogether. I fully recommend HEH without any reservations.
Nigel, Cheshire Posted on 15/08/2017 , work completed 15/08/2017
Prompt & professional
Customer Service
Quality
Value
Have used HEH for several years and always find them reliable and value for money.
John, Cheshire Posted on 14/08/2017 , work completed 14/08/2017
Fast and Efficient
Customer Service
Quality
Value
I had my shower installed today by HEHUK. Great job, very pleased, would definitely use again and recommend this company to friends and family. Thank you Andy. Christine.
christine Posted on 08/08/2017 , work completed 08/08/2017
The trader replied (on 21/08/2017)
Hi Christine. We are happy you are please with your new shower and we look forward to working with you in the future should you require any of our services. Thank You for your review. :)
Excellent Work, Aftercare Brilliant
Customer Service
Quality
Value
Would not hesitate to recommend the firm, 5 Star service on all levels provided by 5 Star People. Thanks again Andy, Dylan and Kyle
Barry Collins Posted on 06/08/2017 , work completed 06/08/2017
The trader replied (on 09/08/2017)
Hi Barry and thanks for your 5 star review. HEH love to look after our valued customers before, during and after the works been carried out. If you require our services in the future please don't hesitate to contact us :)
Prompt & professional
Customer Service
Quality
Value
Annual boiler service done as part of maintenance agreement. Arrived on time, very clean and professional job. Even advised some work not required.
David, Lancashire Posted on 03/08/2017 , work completed 03/08/2017
Excellent
Customer Service
Quality
Value
Service from start to finish excellent - All staff helpful and friendly - extremely clean and tidy workmen - I would highly recommend HEH thank you.
John, Lancashire Posted on 31/07/2017 , work completed 31/07/2017
Utterly professional from start to finish.
Customer Service
Quality
Value
From the first site visit (where I received excellent advice) nothing was too much trouble for them. They had to work around a tricky schedule, but they were great. The engineer came around 2 days after the visit to ensure that we were happy, we would be more than happy to recommend them.
Which? Trusted Traders Consumer Posted on 31/07/2017 , work completed 31/07/2017
The trader replied (on 09/08/2017)
Thank You for your kind review. We thoroughly appreciate your corporation with the tricky schedule and are really pleased you are happy with the works carried out. HEH take pride in ensuring our customers are completely satisfied. Thanks Again :)
Brilliant.
Customer Service
Quality
Value
A first class service from start to finish, explaining everything that was being done, and going over how it all operates, very clean, tidy engineer, would highly recommend this company. Very pleased indeed.
Tracey, Lancashire Posted on 29/07/2017 , work completed 29/07/2017
Very satisfactory
Customer Service
Quality
Value
Was recommended to "High Efficiency Heating" by a friend. I was very impressed by their service both in the office conversations and by the workmen when they came. Two excellent workers in two different occasions - took all steps to leave everything clean and tidy. Would definitely use them again.
Margaret, Lancashire Posted on 20/07/2017 , work completed 20/07/2017
The trader replied (on 09/08/2017)
Hi Margaret. Thank you for your kind words. As HEH is a family run business it means a lot to us to know that our valued customers are satisfied with our work from the office to the engineers attending your home. Should you need our services in the future please do not hesitate to contact us. :)