Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

992 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
992 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Service of central heating and gas fire
Customer Service
Quality
Value
The engineer arrived on time and carried out the services of the gas fire and central heating very professionally and left the work areas clean and tidy. I have used HEH for many years and have never had any complaints. I would highly recommend them.
Customer in Greater Manchester Posted on 24/07/2024 , work completed 23/07/2024
The trader replied (on 08/08/2024)
Thank you for your kind review, its great to hear you would highly recommend HEH
Fast and friendly service
Customer Service
Quality
Value
I had no hot water for 2 days as well as boiler pump and tank immersion heater failed. Rang HEH and booked them to come. Arrived early and identified needed parts. They came back same day to fix and also service system. Great service and really friendly staff. Definitely will use again.
Customer in Greater Manchester Posted on 23/07/2024 , work completed 23/07/2024
The trader replied (on 08/08/2024)
Thank you for your 5 Star review from all at HEH
Professional and caring
Customer Service
Quality
Value
This is the company I trust to visit my 89 year old mother who lives alone. They’re really great. Efficient, clean, knowledgeable and highly professional. Today they serviced the boiler. Thank you HEH for being so generally wonderful.
Customer in Greater Manchester Posted on 16/07/2024 , work completed 16/07/2024
The trader replied (on 29/07/2024)
Such a lovely review Thank you so much from all at HEH
Professional trustworthy company
Customer Service
Quality
Value
From my first call to the installation HEH have met and even exceeded my expectations. After being let down by previous traders it’s a pleasure to finally find an excellent trustworthy company that delivers. Will now be my first choice for any future work
Customer in Greater Manchester Posted on 12/07/2024 , work completed 12/07/2024
The trader replied (on 29/07/2024)
Thank you for your review, its great to hear we are your first choice we look forward to working with you in the future. From all at HEH
Great service
Customer Service
Quality
Value
High Efficiency Heating engineers arrived earlier than I thought they would, which was very pleasing indeed. They were professional, polite, efficient and new what they were doing. Within about 15 minutes of arriving the central heating was up and running; job done. I have used HEH UK Ltd on a number of occasions which as involved servicing, checks and repairs and have always found them to be a first class and reliable company. I have no hesitation in recommending High Efficiency Heating UK Ltd to anyone.
Customer in Greater Manchester Posted on 12/07/2024 , work completed 11/07/2024
The trader replied (on 29/07/2024)
Thank you for your top class review, Shared with all at HEH. Thanks again for recommending us.
Breakdown Repair
Customer Service
Quality
Value
HEH installed and have serviced my house boiler over last 10 years. and I have breakdown cover with them. They have always been excellent. Returned from holidays late Friday to discover no hot water or heating. Tried everything then rang the emergency number at 8.30pm. Plumber rang me back within minutes and talked me through various tests. Could not resolve the problem so he came at 8.40 am on Saturday. Immediately diagnosed that the pump had failed - left to pick one up - returned fitted and all working by 10.30am. Brilliant - outstanding service. Thank you HEH
Customer in Greater Manchester Posted on 06/07/2024 , work completed 06/07/2024
The trader replied (on 29/07/2024)
Always here to help thank you for your positive review all at HEH appreciate you. Many thanks
Boiler Service
Customer Service
Quality
Value
I have been using HEH for several years and todays service was upto their usual high standard. The engineer arrived as arranged and was quick clean and efficient in carrying out my boiler service. He left the area around the boiler clean and tidy, well done.
Customer in Greater Manchester Posted on 01/07/2024 , work completed 01/07/2024
The trader replied (on 29/07/2024)
All at HEH appreciate your review and are pleased you are happy with our service. Thank you
Outstanding
Customer Service
Quality
Value
Outstanding as always From messaging the time of arrival to finishing. Staff always very pleasant and has a lot of respect for the job they do.
Customer in Greater Manchester Posted on 19/06/2024 , work completed 19/06/2024
The trader replied (on 29/07/2024)
Thank you for your 5* outstanding review. shared to all staff at HEH.
Reliable and reasonibly
Customer Service
Quality
Value
Been with the Company for over 20 years. Also my daughter and father now use them. Friendly helpful family firm.
Customer in Greater Manchester Posted on 19/06/2024 , work completed 19/06/2024
The trader replied (on 29/07/2024)
Thank you for continuing to be an amazing loyal customer. And thank you for recommending us.
Fast and friendly
Customer Service
Quality
Value
Annual boiler service completed quickly and efficiently. Neat, tidy and very polite. Good communication too.
Customer in Greater Manchester Posted on 19/06/2024 , work completed 19/06/2024
The trader replied (on 29/07/2024)
Thank you for your lovely review, communication is key very much appreciated.
Highly recommended
Customer Service
Quality
Value
After many unsatisfactory years with British Gas, HEH were recommended to my by a family member. The office staff were extremely helpful, I was given a date for a service and, on the day, I was informed when the engineers were on their way. They were very polite and left the area clean and tidy. I’m really impressed with the service I received and won’t hesitate to recommend to others.
Customer in Greater Manchester Posted on 18/06/2024 , work completed 18/06/2024
The trader replied (on 29/07/2024)
Thank you for your 5 * star amazing review. Thank you for recommending us.
Excellent service
Customer Service
Quality
Value
I have used the services of this company several times. I have always been very satisfied with them. The work done has always been excellent and their engineers are very professional and polite.
Customer in Greater Manchester Posted on 18/06/2024 , work completed 18/06/2024
The trader replied (on 29/07/2024)
Its great to hear your feedback and that you are satisfied with our service, Thank you very much.
Efficient friendly service
Customer Service
Quality
Value
Arrived on time, worked quickly & efficiently with care. This was a routine service on our gas boiler and gas fire for which we have a reasonably priced service plan.
Customer in Greater Manchester Posted on 18/06/2024 , work completed 18/06/2024
The trader replied (on 29/07/2024)
Thank you for your review from all at HEH.
Excellent service
Customer Service
Quality
Value
The engineer was polite, messaged to say he was on his way & was very efficient. This company have always been excellent.
Customer in Greater Manchester Posted on 08/06/2024 , work completed 08/06/2024
The trader replied (on 29/07/2024)
Thank you for your 5 * Review, From all at HEH.
Service
Customer Service
Quality
Value
Have used HEH for years and have always been really satisfied. Peace of mind to keep boiler serviced. Very helpful and work around times to suit customer. Would certainly recommend.
Customer in Greater Manchester Posted on 07/06/2024 , work completed 06/06/2024
The trader replied (on 29/07/2024)
Thank you for recommending us. All at HEH love to keep our customers happy.
Fantastic service
Customer Service
Quality
Value
Called HEH to service dads gas fire. Appointment made for following day. Dave and jake did a great job. Very Friendly, very clean (put sheets down when working)and professional. Very happy with service provided and would use again.
Customer in Greater Manchester Posted on 05/06/2024 , work completed 05/06/2024
Always a great service!
Customer Service
Quality
Value
As always, a good service. Engineers are always good, friendly and happy to help. This was a service, but they’ve always been great, even when called out to do repairs. Many thanks.
Customer in Greater Manchester Posted on 03/06/2024 , work completed 03/06/2024
The trader replied (on 29/07/2024)
Your review is very much appreciated, Thank you for choosing us to service your heating system.
Always reliable
Customer Service
Quality
Value
Leaking boiler, called them yesterday and they came today as requested. We always use them to service our boiler and they were just as efficient fixing the leak. Great service at a reasonable price.
Customer in Greater Manchester Posted on 29/05/2024 , work completed 29/05/2024
The trader replied (on 29/07/2024)
Amazing review Thank you, Always here to help.
Fantastic as always
Customer Service
Quality
Value
Reported our boiler with a fault Friday morning before a bank holiday weekend. Knowing we had 2 young kids and not wanting us to have to go until Tuesday without hot water, this kind, friendly, efficient, professional and amazing team, had the part sourced, engineer back out to fit it and the boiler back up and running before the end of the day. Simply the best. Thanks to you all and especially Louise for going above and beyond as always. Highly recommended to all.
Customer in Greater Manchester Posted on 24/05/2024 , work completed 24/05/2024
The trader replied (on 29/07/2024)
We appreciate your fantastic review. This has been shared with all staff thank you.
Old boiler and tank to a New combi bolier
Customer Service
Quality
Value
I had an old boiler and tank and had an upgrade to a combi bolier. I received the quote straight away no chasing, full details of installation, boiler model and payment options. On the day they came on time and finished the job earlier so I was lucky. Excellent job and friendly service, they was mindful as I working from home. They also fixed a tiny leak in my bathroom straight away. I would definitely recommend.
Customer in Greater Manchester Posted on 24/05/2024 , work completed 20/05/2024
The trader replied (on 29/07/2024)
Thank your 5 * Review your kind word shave been past to the engineers who attended your property.
Annual maintenance
Customer Service
Quality
Value
We started using HEH A few years ago, after problems with the ignition on our gas fire. The issue was sorted out then, and since then we have use them annually for our boiler and gas fire service. Customer service is very efficient and the engineer always arrives on time, usually sending a text to say he’s on his way. All the staff we have dealt with have been very friendly and efficient and the engineers always clean up afterwards.
Customer in Greater Manchester Posted on 22/05/2024 , work completed 22/05/2024
The trader replied (on 23/05/2024)
Thank you for your 5 star review we appreciate your feedback, Many thanks from all at HEH
Great work as usual
Customer Service
Quality
Value
Engineer arrived on time. Extremely polite young man. Serviced the boiler and a gas fire. Very conscientious about cleaning up. Would definitely recommend HEH.
Customer in Greater Manchester Posted on 22/05/2024 , work completed 21/05/2024
The trader replied (on 23/05/2024)
Thank you for your review this has been passed to the service engineer very much appreciated Thank you
Leaking boiler
Customer Service
Quality
Value
I've used HEH for years, and they've provided my plumbing and heating for 15 plus years. I called them this morning as my 15 year old boiler is leaking again. They sent someone this afternoon, and I've decided to renew my boiler. If I agree the price it can be fitted in a few days. Great service, always use them. Professional and friendly engineers, who know what they're doing, which gives customers confidence in their work.
Customer in Greater Manchester Posted on 14/05/2024 , work completed 14/05/2024
The trader replied (on 16/05/2024)
Thank you for your five star review, thank you for being a loyal customer we look forward to continuing to work with you.
Excellent service
Customer Service
Quality
Value
I have used HEH a few times in two properties. The excellent service starts from the wonderful reception staff. Always polite and very professional. Details taken and a date given. Text when plumbers on their way, very prompt and work completed to the highest standard. Would highly recommend.
Customer in Greater Manchester Posted on 13/05/2024 , work completed 13/05/2024
The trader replied (on 16/05/2024)
Thank you for your excellent review all at HEH appreciate your comments.
HEH in Ashton
Customer Service
Quality
Value
I have used HEH for my gas boiler heating system for the past 6 years and I have found them to be exelent in their servicing ,especially when I had my 15 year old boiler. I changed the boiler 3 years ago and HEH supplied the boiler and fitting and no problems todate. Just had it's anual service and all OK. All the engineers are professional.and good to deal with. I can.thorouly recomend them.
Customer in Greater Manchester Posted on 10/05/2024 , work completed 10/05/2024
The trader replied (on 16/05/2024)
Thank you for your fab review and for recommending us HEH are happy to take care of our heating Thank you