Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

999 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

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5.0
999 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great service
Customer Service
Quality
Value
Had a new boiler fitted-was on contract with another provider but will be leaving them and going with this company! All parts of service provided were excellent, from communications with the office, to the engineers attending to carry out the work. Workmen on time ( which is something these days!) polite and friendly, worked late until new boiler operating correctly, explained operation clearly. Would definitely recommend this company!
Customer in Greater Manchester Posted on 09/06/2026 , work completed 09/06/2026
The trader replied (on 10/06/2026)
Thanks so much for the great review. We're really pleased to hear everything went smoothly from the office communication through to the installation. We really appreciate your kind words and recommendation — thanks again!
Excellent service
Customer Service
Quality
Value
Been using HEH for about 20 years. Excellent service from them every time. Boiler service this morning was quick and efficient
Customer in Greater Manchester Posted on 08/06/2026 , work completed 08/06/2026
The trader replied (on 10/06/2026)
Thanks so much for your continued support over the past 20 years. We really appreciate your loyalty.
Service
Customer Service
Quality
Value
As always with the service from H E H everything went smoothly from arranging a date and time to being notified of the time they would arrive. The engineer was polite, did the service, and informed me of work carried out. I would definitely recommend this company.
Customer in Greater Manchester Posted on 03/06/2026 , work completed 03/06/2026
The trader replied (on 10/06/2026)
Thanks so much for the great review and your continued support. We're really pleased to hear everything went smoothly from booking through to the service itself. We really appreciate your recommendation — thanks again!
Outstanding!
Customer Service
Quality
Value
Recently had a new boiler system put in by High Efficiency Heating and couldn’t be happier! Was no small job the lads had to do either. Ripping out the old system (water tanks etc) and connecting the new system with new pipe work etc. absolutely fantastic job! Very neat and tidy and left our home absolutely spotless when complete. Also took extra care in our babies room laying out sheeting and covering which was really good of them as the room was all brand new. Fantastic from start to finish! Huge thankyou!
Customer in Greater Manchester Posted on 01/06/2026 , work completed 08/05/2026
The trader replied (on 10/06/2026)
Thanks so much for the fantastic review. We're really pleased to hear you're so happy with your new heating system and that the team took great care throughout the job. We really appreciate your kind words and thank you again for choosing us!
Great Boiler Service
Customer Service
Quality
Value
Appointment was kept in time window, text message sent when on the way, service carried out efficiently and invoice delivered promptly
Customer in Greater Manchester Posted on 27/05/2026 , work completed 27/05/2026
The trader replied (on 10/06/2026)
Thanks for the great review. We're really pleased to hear everything ran smoothly from the appointment updates to the service and invoicing. We really appreciate your feedback thanks again!
Excellent service
Customer Service
Quality
Value
They never let me down service is first rate and engineers always friendly and knowledgeable ready to put overshoes on as they enter. Rate their service as excellent
Customer in Greater Manchester Posted on 22/05/2026 , work completed 21/05/2026
The trader replied (on 10/06/2026)
Thanks so much for the great review. We're really pleased to hear you've always had a reliable, first-rate service from the team.
Gas BOiler Service
Customer Service
Quality
Value
Engineer arrived promptly and efficiently serviced our combi boiler. He also bled the upstairs rads. Carried out the work in a pleasant manner.
Customer in Greater Manchester Posted on 20/05/2026 , work completed 20/05/2026
The trader replied (on 10/06/2026)
Thanks for the great review. We're really pleased to hear the service was prompt and efficient, and that everything was carried out in a pleasant and professional manner. We appreciate your feedback — thanks again!
Excellent work
Customer Service
Quality
Value
The team were very professional and friendly with our boiler installation. They turned up promptly each day with notifications to let me know they were on the way and when they arrived, they explained what would be happening and if there would be any disruptions to the water and electric. They cleaned up the work area each afternoon so the bathroom remained useable by my family. The job was finished in the estimated timeframe and there were no hidden charges. Thank you.
Customer in Greater Manchester Posted on 06/05/2026 , work completed 30/04/2026
The trader replied (on 10/06/2026)
Thanks so much for the great review. We're really pleased to hear the team were professional and friendly and kept you well informed throughout the installation. It’s great to know everything was completed on time, with no surprises, and that the space was kept clean and usable for your family. We really appreciate your kind words thanks again!
Great service (as always)
Customer Service
Quality
Value
I’ve used this company for all things gas/boiler/heating for over 20 years and never had anything but great service. All staff are very skilled, professional but also friendly. Nothing has been too much trouble. I now have an annual check to keep all things in order. I can highly recommend
Customer in Greater Manchester Posted on 06/05/2026 , work completed 06/05/2026
The trader replied (on 10/06/2026)
Thanks so much for your continued support over the past 20+ years. We're really pleased to hear you've always had great service and that the team has been helpful, professional and friendly throughout. Thanks for sticking with us!
A very reliable company
Customer Service
Quality
Value
The engineer and his apprentice arrived on time to carry out the work which was to take 3 days in total. Their brief was to remove a 35 year old heating system and replace it with a new system. It entailed taking out the old boiler from a kitchen cupboard, removing 2 water tanks from the loft, taking the cistern out of a bedroom airing cupboard together with all the pipe work where the new boiler was to be situated. Jake and his apprentice worked really hard the whole time they were with us and were skilled in every stage of the job, keeping us informed as the work progressed. I found them very clean and tidy and respectful of our home. At the conclusion, Jake explained how everything worked and how we could contact him if we had any queries. I have no hesitation in recommending this company and their staff for the services they provide and can assure future customers they will not be disappointed.
Customer in Greater Manchester Posted on 27/04/2026 , work completed 23/04/2026
The trader replied (on 10/06/2026)
Thanks so much for the detailed review. We're really pleased to hear the team looked after you so well and kept everything running smoothly from start to finish. It’s great to know the work was carried out carefully, tidily, and with good communication throughout, and that everything was clearly explained at the end. We really appreciate your recommendation and kind words thanks again!
Excellent Service
Customer Service
Quality
Value
I have dealt with HEH for a number of years and they continue to offer great service. All the staff are very helpful and carry out the work in a courteous and efficient way.
Customer in Greater Manchester Posted on 21/04/2026 , work completed 21/04/2026
The trader replied (on 10/06/2026)
Thanks so much for your continued support and kind words. We're really pleased to hear you've consistently had a great experience with the team and that the service has stayed helpful, courteous, and efficient. We really appreciate you choosing us over the years thanks again!
New central heating system
Customer Service
Quality
Value
The transition to our new central heating system from our old freestanding boiler was carried out with the greatest care, efficiency, expertise and professionalism we could have hoped for. From Richard’s first visit to completion by Dylan and his team the whole conversion was undertaken to the exact timescale we were given at the outset and with the minimum disruption to our routine. We cannot thank them enough.
Customer in Greater Manchester Posted on 20/04/2026 , work completed 10/04/2026
The trader replied (on 10/06/2026)
hanks so much for the lovely review. We're really pleased to hear the whole transition to your new heating system went smoothly and that everything was completed on time with minimal disruption. It’s great to know Richard, Dylan and the team looked after you so well. We really appreciate your kind words and thanks again for choosing us!
Efficient service
Customer Service
Quality
Value
Had my gas boiler annual service done today. Turned up on time and checked out my boiler quickly. Easy company to deal with
Customer in Greater Manchester Posted on 13/04/2026 , work completed 13/04/2026
The trader replied (on 10/06/2026)
Thank you for your kind review we really appreciate your comments, from all at HEH.
Great work, nice staff
Customer Service
Quality
Value
Used this company for quite a few years now from boiler fitting to servicing and also the odd gas job and the staff in the office and that come to your property are always very helpful and friendly - I would highly recommend and thanks again for the great service
Customer in Greater Manchester Posted on 08/04/2026 , work completed 08/04/2026
The trader replied (on 10/06/2026)
Thanks so much for 5 star review and for your continued support over the years. We're really pleased to hear you've always had a good experience with both the office team and our engineers. We really appreciate your recommendation, Thanks again for choosing us!
Great company
Customer Service
Quality
Value
I've been with HEH on a service plan for a number of years. Had a new boiler fitted through the company last year. Can't fault or their engineers. Today Billy completed a service. I received a text message to alert me the engineer was on his way. Work was completed to a high standard, he cleaned up after himself, checked all the radiators and even answered some questions about the working of the boiler and adjustments I can make to get the best out of the boiler. Would continue to highly recommend.
Customer in Greater Manchester Posted on 02/04/2026 , work completed 02/04/2026
The trader replied (on 10/06/2026)
Thanks so much for the amazing review and for being with us on a service plan over the years. We're really pleased to hear you're happy with your new boiler and that Billy looked after you well during the service.
Brilliant company!
Customer Service
Quality
Value
This company is a pleasure to deal with. We’ve been living with a bit of a nightmare recently and it’s just nice to get help from a company that you feel genuinely cares about your problems and do all they can to get you back up and running. Really really helpful , I can’t praise them enough! I’ll never use anyone else , there great at what they do and there service is next level.
Customer in Greater Manchester Posted on 30/03/2026 , work completed 30/03/2026
The trader replied (on 10/06/2026)
Thanks so much for your kind words. We're really glad we could help get things sorted for you and make things easier. It means a lot to hear you felt looked after and that our team could get you back up and running. We really appreciate your support and recommendation.
Brilliantly efficient service
Customer Service
Quality
Value
As ever, HEH were excellent. A perfect service. Neat, tidy and on time. Also very pleasant engineer. It's why I don't have anyone else handling my boiler. I'm sticking with the HEH lads.
Customer in Derbyshire Posted on 30/03/2026 , work completed 30/03/2026
The trader replied (on 10/06/2026)
Thanks so much for the great review and your continued support. We’re really pleased everything went smoothly and you were happy with the service and engineer. We really appreciate you sticking with us thanks again
Same as always
Customer Service
Quality
Value
Tech turned up on time and carried out service quickly and in good time. Always use HEH and always been the same efficient service.
Customer in Greater Manchester Posted on 26/03/2026 , work completed 26/03/2026
The trader replied (on 10/06/2026)
Thanks for the great review and for continuing to use us. We're really pleased to hear the service was quick, efficient, and on time as always. We really appreciate your loyalty and support. Thanks again!
As usual
Customer Service
Quality
Value
New radiator fitted in the lounge. Two engineers arrived and carried out a professional installation. Never had a problem with this company.
Customer in Greater Manchester Posted on 23/03/2026 , work completed 23/03/2026
The trader replied (on 10/06/2026)
Thanks for the great review. We're really pleased you're happy with your new radiator and the service from the team.
Great service
Customer Service
Quality
Value
I called HEH for a second opinion having been advised that I needed a new boiler. The HEH fitter said the boiler was repairable which he did by replacing the burner seal. He also recharged the expansion vessel. He said the boiler was 12 years old and had a life expectancy of 16 years. The fitter was smart, polite and informative. I regard the service I received as workmanlike and honest. I would definitely return to HEH should I need them in future.
Customer in Greater Manchester Posted on 20/03/2026 , work completed 18/03/2026
The trader replied (on 10/06/2026)
Thanks for taking the time to leave such a great review. We're really pleased we could help and give you an honest second opinion. We really appreciate your trust in us and your kind words - and we're here if you need us again in the future.
Boiler service
Customer Service
Quality
Value
HEH replaced my boiler 12 years ago and have been servicing it ever since. It was done this morning. The engineer was very polite and helpful.
Customer in Greater Manchester Posted on 17/03/2026 , work completed 17/03/2026
The trader replied (on 10/06/2026)
Thanks for your great review and for sticking with us over the years. We're really pleased to hear the service went well and that the engineer was polite and helpful. We really appreciate your continued support — it means a lot. Thanks again!
HEH are certainly Efficient
Customer Service
Quality
Value
Great service as always. Contacted on the web over the weekend had a response the same weekend to confirm attendance the afternoon of the next working day They attended and couldn't rectify, requiring a Worcester bosch engineer. They arranged for Worcester to contact us, which they did in an hour Excellent service recommended
Customer in Greater Manchester Posted on 16/03/2026 , work completed 16/03/2026
The trader replied (on 10/06/2026)
Thanks so much for the great review — really glad we could help quickly and keep things moving for you. Thanks again from all at HEH.
Under floor heating
Customer Service
Quality
Value
I used HEH to move the boiler and to install under floor heating at the same time as part of a garage conversion. Work needed to be carried out urgently. Even though the job was quoted for 4 days they did it over 3 days by sending more man power so they could squeeze me in. Work was carried out to an exceptional standard and when they could have upselled even though it was not needed, they did not. If you are looking for a trustworthy firm who will come in and do the job to a high standard and not charge more then what is required then use HEH.
Customer in Greater Manchester Posted on 13/03/2026 , work completed 11/03/2026
The trader replied (on 10/06/2026)
Thank you for the great review. We're really pleased you were happy with the boiler relocation and underfloor heating installation. It’s great to hear that our team's hard work, honesty and attention to detail stood out. We really appreciate your recommendation and thank you for putting your trust in us. From all at HEH
New Boiler
Customer Service
Quality
Value
I have used HEH for many years and have always been impressed by the quality of the service provided by this local family run company. We had a new boiler fitted, the guys were exceptional from start to finish, polite, efficient and very professional. All completed with minimal disruption, I can highly recommend this company wouldn’t use any one else. ⭐️⭐️⭐️⭐️⭐️
Customer in Greater Manchester Posted on 05/03/2026 , work completed 09/02/2026
The trader replied (on 10/06/2026)
Thank you for your lovely review and for your continued support over the years. We're so pleased you were happy with your new boiler installation and the service from the team. Your recommendation means a lot to us. Thanks again!
Excellent work
Customer Service
Quality
Value
Dave & his assistant replaced 2 radiators for us. They arrived on time, were very pleasant. They worked hard & were extremely tidy. On a positive note they noticed a mark on one of the radiators & insisted that it wasn’t acceptable & will replace it as soon as possible. We have used this company many times & would definitely recommend them.
Customer in Greater Manchester Posted on 28/02/2026 , work completed 27/02/2026
The trader replied (on 10/06/2026)
Thank you so much for the lovely review. We're really pleased you're happy with the new radiators and the service from Dave and his assistant. We really appreciate your continued support and recommendation. It’s always a pleasure working for you, and we look forward to helping you again in the future.
Great service
We have used HEH’s services several times over the last few years and recommended them to others. The service is always great and enquiries are dealt with promptly and with an admirable [human] courtesy.
Customer in Greater Manchester Posted on 24/02/2026 (Reviewer did not use service)
The trader replied (on 10/06/2026)
Thank you for your 5 star review and thank you for recommending us, we appreciate you! from all at HEH
Excellent service as always
Customer Service
Quality
Value
Have used company for many years including 2 boiler installations and annual service. Always highly efficient, prompt,polite service and complete satisfaction with work completed. Cannot recommend highly enough.
Customer in Greater Manchester Posted on 19/02/2026 , work completed 19/02/2026
The trader replied (on 24/02/2026)
Thank you so much for your continued loyalty over the years, We’re delighted you’ve been happy with everything from your boiler installations to your annual services. Thank you for the high recommendation it means so much to us!
Boiler Service
Customer Service
Quality
Value
Had my boiler serviced and all my radiator’s bled , yet again a first class job, very polite and friendly gentleman and very helpful he’s a star, thank you I will certainly recommend you to people I know.
Customer in Derbyshire Posted on 18/02/2026 , work completed 18/02/2026
The trader replied (on 24/02/2026)
Thank you so much for your lovely review! We’re really pleased you were happy with your boiler service and radiators and we’ll make sure your kind words are passed on to the engineer thanks again from all at HEH.
Excellent as usual
Customer Service
Quality
Value
I have use HEH for years for my boiler service. Have been meaning to replace my thermostat since I moved into a new property and asked if they could provide this service. They could, and as usual it was a brilliant job. I was messaged when they were on the way. The chap who completed the job was friendly, informative and undertook the job efficiently. He respected my house and was very considerate of the cat! Thanks again for great work.
Customer in Greater Manchester Posted on 18/02/2026 , work completed 13/02/2026
The trader replied (on 24/02/2026)
Thank you so much for your continued support over the years. We’re glad we could help with the new thermostat and that everything went smoothly. It’s great to hear the team member kept you informed and worked efficiently. Thanks again for your lovely feedback — we really appreciate it!
Fantastic customer service
Customer Service
Quality
Value
Booked in for annual boiler service, fantastic customer service, text service to let you know engineer is on the way, thorough service, polite and efficient. Thanks.
Customer in Greater Manchester Posted on 17/02/2026 , work completed 17/02/2026
The trader replied (on 24/02/2026)
Thank you so much for your lovely review! We’re really pleased you were happy with the service and found the text updates helpful. Thanks again for choosing us — we really appreciate your support
Boiler Repair
Customer Service
Quality
Value
I have used HEH for many years and always been impressed by the quality of the service provided by this local family run company. I had my heating breakdown this week due to a faulty fan. HEH were prompt to respond to my phone call, came out to assess and ordered the new fan. This was fitted today and my heating is now back up and running well. All completed within a few days by efficient friendly staff. I can highly recommend this company for all gas services.
Customer in Greater Manchester Posted on 13/02/2026 , work completed 13/02/2026
The trader replied (on 24/02/2026)
Thank you for your continued support, we really appreciate it! Glad we could get the faulty fan sorted quickly and have your heating back up and running in just a few days. Thanks so much for the recommendation, it means a lot to our family business from all at HEH
Boiler service
Customer Service
Quality
Value
Excellent service yet again. From booking my appointment to the engineer arriving is just outstanding. Very polite and very caring.
Customer in Greater Manchester Posted on 11/02/2026 , work completed 11/02/2026
The trader replied (on 12/02/2026)
Thanks for the great review. We’re so glad to hear you had another positive experience with us, from getting booked in to the engineer arriving. We look forward to working with you in future. Thank you
Boiler service
Customer Service
Quality
Value
Excellent service yet again. From booking my appointment to the engineer arriving is just outstanding. Very polite and very caring.
Customer in Greater Manchester Posted on 11/02/2026 , work completed 11/02/2026
Great service, great price
Customer Service
Quality
Value
I've used this company for many years, and so has my mum. I've always been happy with the service, and the team are keen to provide excellent value, and customer service. It's personal service from a family run company, and that is clear. Had a boiler service today, all good thank you.
Customer in Greater Manchester Posted on 06/02/2026 , work completed 06/02/2026
The trader replied (on 12/02/2026)
Thanks so much for the lovely review — and for sticking with us all these years! We’re glad you’re happy with the service and that the boiler service went well today. Thanks again from all at HEH
Excellent service
Customer Service
Quality
Value
Recommended by my daughter. I made enquiries and had immediate call back and advice. I had a fractured outdoor pipe fixed end of January , and booked a boiler service which was done today. The plumber's are all very polite and and I feel very at ease with them in my home. Work done and no mess. I Will not hesitate recommending this plumbing company
Customer in Greater Manchester Posted on 02/02/2026 , work completed 02/02/2026
The trader replied (on 12/02/2026)
Thank you for your kind review, always here to help, thank you HEH
Fantastic work and excellent customer service.
Customer Service
Quality
Value
I cannot speak highly enough about High Efficiency Heating. Very professional and friendly service from engineers and office- reliable and diligent- I feel very comfortable doing business with them.
Customer in Greater Manchester Posted on 02/02/2026 , work completed 02/02/2026
The trader replied (on 03/02/2026)
Thank you for the great review! We’re really pleased to hear you’ve had such a positive experience with our team. Your trust means a lot to us, and we’re always happy to help. Thanks again!
Service call
Customer Service
Quality
Value
Gas fire and central heating service carried out by engineer, on time as expected and very courteous and helpful. No mess and very satisfied. Would happily recommend HEH.
Customer in Greater Manchester Posted on 28/01/2026 , work completed 28/01/2026
The trader replied (on 03/02/2026)
Thank you for your 5 star review we appreciate your kind words, from all at HEH.
Superb response to an old boiler breakdown
Customer Service
Quality
Value
When my old boiler stopped working during a cold weather spell the staff response was so quick to act and Craig did an excellent job of getting the heating back on again. We are so pleased that a new boiler system is now on order.
Customer in Greater Manchester Posted on 21/01/2026 , work completed 21/01/2026
The trader replied (on 26/01/2026)
Thank you for your lovely 5 star review, We’re glad we could respond quickly and get your heating back on during the cold weather. Craig will be really pleased to hear your feedback, and we look forward to installing your new boiler. Thanks again.
Amazing
I am so happy, I was unsure about how to get the best out of my heating/honeywell, my house is now really toasty thanks to the engineer that came to see me, thank you so much, I have used this company for 2 years now and I will continue to do so and recommend to family and friends
Customer in Greater Manchester Posted on 20/01/2026 (Reviewer did not use service)
The trader replied (on 26/01/2026)
Thank you so much for your lovely review! We’re really glad the engineer was able to help you and that your home is now nice and toasty. It means a lot to us that you’ve been with us for two years, and we truly appreciate your continued support and recommendations. Thanks again!
Excellent Customer Care
Customer Service
Quality
Value
Long time customer and a manifold split on boiler. Despite a hectic schedule HEH got Billy out to us and resolved the fault with minimum fuss as quickly as possible. An air lock issue in boiler also resolved professionally and work carried out in a clean, courteous and efficient time scale working around our commitment for an important appointment we could not change. Much appreciated customer care. Thank You
Customer in Greater Manchester Posted on 14/01/2026 , work completed 14/01/2026
The trader replied (on 19/01/2026)
Thanks so much for taking the time to leave this review. We’re really glad we could get Billy out to you quickly and get everything sorted with minimal hassle, especially around your appointment. I’ll be sure to pass your thanks on to Billy and the team — it’s much appreciated and we’re always happy to help! thank you
Repair
Customer Service
Quality
Value
Billy called out to do the repair on the boiler.Absolutely great service as always, thanks to everyone who was involved 👍
Customer in Greater Manchester Posted on 14/01/2026 , work completed 13/01/2026
The trader replied (on 19/01/2026)
Thank you so much for the great review! We’re really pleased to hear Billy was able to get your boiler repaired and that you received our usual level of service. I’ll be sure to pass your kind words on to the whole team. We really appreciate your continued support thank you.
Boiler repair
Customer Service
Quality
Value
So had a problem with my boiler during the cold weather and called HEH for assistance. I have to praise the internal staff for their help and willingness to move my appointment around as I work away a lot. Billy came out and sorted the fault quickly and effectively while being a friendly and helpful person. Well done all at HEH you are a credit to the service and I will definitely use your company again.
Customer in Greater Manchester Posted on 09/01/2026 , work completed 09/01/2026
The trader replied (on 14/01/2026)
Thank you for the lovely review. We’re really glad the team could help during the cold weather and work around your schedule—it’s great to hear the office staff and Billy looked after you so well. We’ll be sure to pass on your kind words. Thanks again for choosing HEH and we look forward to helping you again in the future.
Fault on boiler
Customer Service
Quality
Value
Called today Mr Baxter call out had a check and within 2 min noticed the fault and ordered the part. Calling back to repair soon as the part is here. Absolutely brilliant service.
Customer in Greater Manchester Posted on 08/01/2026 , work completed 08/01/2026
The trader replied (on 14/01/2026)
Thanks so much for the great feedback. We’re really glad Mr Baxter was able to quickly find the fault and get the part ordered straight away. Thanks again for choosing HEH!
Installation of four new radiators
Customer Service
Quality
Value
HE Heating are a fantastic company.Our Scout group needed an upgrade on its heating system.We were lucky enough to receive a grant from Better Youth Spaces.I called HE Heating they came out and explained everything clearly. Telephone calls were answered quickly.The installation took one day. The engineers explained how the thermostat worked.They set all the different times for when the hut is in use. I would like to thank the team for doing a great job.They have created a better youth space for the children of Droylsden.Furthermore,the hut is now warm and welcoming to the adult volunteers.Finally,it also provides a cosy rehearsal space for the legendary St.John's band.
Customer in Greater Manchester Posted on 02/01/2026 , work completed 27/11/2025
The trader replied (on 14/01/2026)
Thank you for such a brilliant review. It was a pleasure working with your Scout group and being part of a project that benefits so many people. We’re really pleased everything ran smoothly, from the planning through to the installation, and that the hut is now warm, welcoming and easy to use. Thanks again to everyone involved—and we’re glad the space is being enjoyed by the Scouts, volunteers and the legendary St John’s band!
5 star service
Customer Service
Quality
Value
We've been with HEH for 2 years and they're always reliable and provide a quality service. We're on the service plan which leaves the British Gas one standing and fortunately have only need this for the inclusive annual boiler service.
Customer in Greater Manchester Posted on 23/12/2025 , work completed 23/12/2025
The trader replied (on 14/01/2026)
Thanks for taking the time to leave us such a great review. It’s lovely to hear you’ve been happy with the service over the past couple of years and that the service plan is giving you good value. We appreciate you choosing HEH and look forward to looking after your heating for many years to come.
Great service
Customer Service
Quality
Value
We had booked a boiler service for January but we also had a leaking radiator, so that was put on the notes. Got a call today to say that they had noticed the leak on the notes and that an engineer was free earlier so would we like an appointment. And hey presto! We have a serviced boiler and a fixed radiator, before Christmas. Brilliant service, lovely engineer. Couldn't be happier.
Customer in Greater Manchester Posted on 19/12/2025 , work completed 19/12/2025
The trader replied (on 14/01/2026)
Thank you so much for the great feedback! We’re really glad we could move your appointment forward and get both the boiler serviced and the radiator fixed before Christmas. It’s lovely to hear you were happy with the engineer and the service overall. Thanks for choosing HEH we really appreciate it!
Trusted company
Customer Service
Quality
Value
HEH have been looking after our heating system for over 14 years now. Our old house has had some problems but HEH have always attended quickly and provided a fix. The engineers are friendly, professional and tidy. I am usually at home alone when they attend and I always feel comfortable and safe. HEH have given us consistent high-quality service and we would highly recommend them.
Customer in Greater Manchester Posted on 19/12/2025 , work completed 19/12/2025
The trader replied (on 14/01/2026)
hank you so much for your kind and detailed review. We truly appreciate your loyalty over the past 14 years and are delighted to hear that our team has consistently been able to support you. Thank you again for your recommendation and continued trust in HEH.
Boiler Service
Customer Service
Quality
Value
Work completed today very efficiently, great communication by the company to alert us to the arrival of their engineer. Very pleasant and extremely helpful and polite, the work was done very quickly and all explanations were clear and concise. All in all a very thorough service provided. Excellent service and I would highly recommend this company. Thank you.
Customer in Greater Manchester Posted on 09/12/2025 , work completed 09/12/2025
The trader replied (on 11/12/2025)
Thank you so much for your lovely review! We’re really glad to hear everything went smoothly with your boiler service. We really appreciate your recommendation — it means a lot. Thanks again for choosing us, and if you need anything in the future, we’re always here to help!
On time, great communication
Customer Service
Quality
Value
Super service as always. Keep you in the loop and engineer does a great job. Pleasant & friendly engineer
Customer in West Yorkshire Posted on 03/12/2025 , work completed 03/12/2025
The trader replied (on 11/12/2025)
Thanks so much for your lovely review! We’re really happy to hear you had another great experience with us. Keeping you updated and making sure the job’s done properly is always our priority, and it’s great to know the engineer came across as pleasant and friendly too. We really appreciate your support — anytime you need us, we’re here!
Great service
Customer Service
Quality
Value
I have used this company before today I had my boiler serviced they are prompt and all the workers are professional. They arrive on time and are always respectful of my property. The work is completed to a high standard and the worker always keeps me updated whilst completing the work. I would always use this company as I feel I can trust the workmen and the work they are completing
Customer in Greater Manchester Posted on 20/11/2025 , work completed 20/11/2025
The trader replied (on 11/12/2025)
Thank you so much for your lovely review! We’re really glad to hear you’ve had consistently good experiences with us. It’s great to know our team arrives on time, keeps you updated, and treats your home with respect — that’s exactly what we aim for. We really appreciate your trust and continued support. If you ever need anything, we’re always here to help!