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High Efficiency Heating UK Ltd
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Organisations and Awards
About
High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.
As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas safety testing and inspection
- Radiators and central heating
- Gas cooker installation
- Gas emergencies
- Gas cooker repair
- Gas fire repair and servicing
- Immersion Heaters
- Power flushing
- Underfloor heating
Plumbers
- Unvented cylinder installation and maintenance
Renewable energy
- Air source heat pumps
- Ground source heat pumps
Gas installers
- Gas Fires
Heating contractors
- Central heating systems (installation and servicing)
- Immersion Heaters
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
967 reviews
Recommended
Recommended
by 100% of customers
Sort by
Great service, great price
Customer Service
Quality
Value
I've used this company for many years, and so has my mum. I've always been happy with the service, and the team are keen to provide excellent value, and customer service. It's personal service from a family run company, and that is clear. Had a boiler service today, all good thank you.
Customer in Greater Manchester
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Recommended by my daughter. I made enquiries and had immediate call back and advice. I had a fractured outdoor pipe fixed end of January , and booked a boiler service which was done today. The plumber's are all very polite and and I feel very at ease with them in my home. Work done and no mess. I Will not hesitate recommending this plumbing company
Customer in Greater Manchester
, work completed
Recommended
Fantastic work and excellent customer service.
Customer Service
Quality
Value
I cannot speak highly enough about High Efficiency Heating. Very professional and friendly service from engineers and office- reliable and diligent- I feel very comfortable doing business with them.
Customer in Greater Manchester
, work completed
Recommended
Service call
Customer Service
Quality
Value
Gas fire and central heating service carried out by engineer, on time as expected and very courteous and helpful. No mess and very satisfied. Would happily recommend HEH.
Customer in Greater Manchester
, work completed
Recommended
Superb response to an old boiler breakdown
Customer Service
Quality
Value
When my old boiler stopped working during a cold weather spell the staff response was so quick to act and Craig did an excellent job of getting the heating back on again. We are so pleased that a new boiler system is now on order.
Customer in Greater Manchester
, work completed
Recommended
Amazing
I am so happy, I was unsure about how to get the best out of my heating/honeywell, my house is now really toasty thanks to the engineer that came to see me, thank you so much, I have used this company for 2 years now and I will continue to do so and recommend to family and friends
Customer in Greater Manchester
(Reviewer did not use service)
Recommended
Excellent Customer Care
Customer Service
Quality
Value
Long time customer and a manifold split on boiler. Despite a hectic schedule HEH got Billy out to us and resolved the fault with minimum fuss as quickly as possible. An air lock issue in boiler also resolved professionally and work carried out in a clean, courteous and efficient time scale working around our commitment for an important appointment we could not change. Much appreciated customer care. Thank You
Customer in Greater Manchester
, work completed
Recommended
Repair
Customer Service
Quality
Value
Billy called out to do the repair on the boiler.Absolutely great service as always, thanks to everyone who was involved 👍
Customer in Greater Manchester
, work completed
Recommended
Boiler repair
Customer Service
Quality
Value
So had a problem with my boiler during the cold weather and called HEH for assistance. I have to praise the internal staff for their help and willingness to move my appointment around as I work away a lot. Billy came out and sorted the fault quickly and effectively while being a friendly and helpful person. Well done all at HEH you are a credit to the service and I will definitely use your company again.
Customer in Greater Manchester
, work completed
Recommended
Fault on boiler
Customer Service
Quality
Value
Called today Mr Baxter call out had a check and within 2 min noticed the fault and ordered the part. Calling back to repair soon as the part is here. Absolutely brilliant service.
Customer in Greater Manchester
, work completed
Recommended
Installation of four new radiators
Customer Service
Quality
Value
HE Heating are a fantastic company.Our Scout group needed an upgrade on its heating system.We were lucky enough to receive a grant from Better Youth Spaces.I called HE Heating they came out and explained everything clearly. Telephone calls were answered quickly.The installation took one day. The engineers explained how the thermostat worked.They set all the different times for when the hut is in use. I would like to thank the team for doing a great job.They have created a better youth space for the children of Droylsden.Furthermore,the hut is now warm and welcoming to the adult volunteers.Finally,it also provides a cosy rehearsal space for the legendary St.John's band.
Customer in Greater Manchester
, work completed
Recommended
5 star service
Customer Service
Quality
Value
We've been with HEH for 2 years and they're always reliable and provide a quality service. We're on the service plan which leaves the British Gas one standing and fortunately have only need this for the inclusive annual boiler service.
Customer in Greater Manchester
, work completed
Recommended
Great service
Customer Service
Quality
Value
We had booked a boiler service for January but we also had a leaking radiator, so that was put on the notes. Got a call today to say that they had noticed the leak on the notes and that an engineer was free earlier so would we like an appointment. And hey presto! We have a serviced boiler and a fixed radiator, before Christmas. Brilliant service, lovely engineer. Couldn't be happier.
Customer in Greater Manchester
, work completed
Recommended
Trusted company
Customer Service
Quality
Value
HEH have been looking after our heating system for over 14 years now. Our old house has had some problems but HEH have always attended quickly and provided a fix. The engineers are friendly, professional and tidy. I am usually at home alone when they attend and I always feel comfortable and safe. HEH have given us consistent high-quality service and we would highly recommend them.
Customer in Greater Manchester
, work completed
Recommended
Boiler Service
Customer Service
Quality
Value
Work completed today very efficiently, great communication by the company to alert us to the arrival of their engineer. Very pleasant and extremely helpful and polite, the work was done very quickly and all explanations were clear and concise. All in all a very thorough service provided. Excellent service and I would highly recommend this company. Thank you.
Customer in Greater Manchester
, work completed
Recommended
On time, great communication
Customer Service
Quality
Value
Super service as always. Keep you in the loop and engineer does a great job. Pleasant & friendly engineer
Customer in West Yorkshire
, work completed
Recommended
Great service
Customer Service
Quality
Value
I have used this company before today I had my boiler serviced they are prompt and all the workers are professional. They arrive on time and are always respectful of my property. The work is completed to a high standard and the worker always keeps me updated whilst completing the work. I would always use this company as I feel I can trust the workmen and the work they are completing
Customer in Greater Manchester
, work completed
Recommended
Great company
Customer Service
Quality
Value
Came to do annual service, usual excellent and efficient service. Used this company for the past 6 years, wouldn’t go anywhere else. Highest recommendation
Customer in Greater Manchester
, work completed
Recommended
Great Service
Customer Service
Quality
Value
We’ve had our heating system installed and serviced by High Efficiency Heating since 2011. Never had any problems whatsoever, the efficiency and service over the years is superb, it’s reassuring to have a company dedicated to customer care and service. We highly recommend.
Customer in Derbyshire
, work completed
Recommended
Clean courteous and tidy
Customer Service
Quality
Value
Bryn came to service our boiler on 31st October. He arrived within the time slot and was very polite. He was very respectful of the property and took time to place shoe protection on his shoes. He carried out the work without fuss and left our property in a very clean and tidy manner. A great ambassador for this company. I can highly recommend High Efficiency Heating UK to anyone. They are an excellent and reputable company.
Customer in Greater Manchester
, work completed
Recommended
Excellent as ever
Customer Service
Quality
Value
Phoned HEH with possible boiler issue. Came promptly and calmly explained the potential issue and solution, which could be intermittent. As ever a professional service from a trusted company. I would recommend them.
Customer in Greater Manchester
, work completed
Recommended
Brilliant warm air service
Customer Service
Quality
Value
Absolutely brilliant Very helpful engineer Hope to use regularly in the future Contact with office good and kept informed of engineer’s arrival time Would highly recommend to anyone particularly those with older heating systems
Customer in Greater Manchester
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Excellent service from HEH. The engineer arrived on schedule following a text message. He was very polite and efficient. Carried out the service of both the fire and boiler and kept me informed throughout. Thank you
Customer in Greater Manchester
, work completed
Recommended
Boiler Service
Customer Service
Quality
Value
First time I used HEH for our boiler service. I walked into their office inquired about service. We agreed a date for service. Staff efficiently booked engineer appointment. On the day Engineer sent me a text half an hour before he due to come. Bren was very polite and pleasant. He explained about what kind of service he was going to do. He carried out the job very efficiently. Excellent. I would highly recommend HEH to anyone.
Customer in Greater Manchester
, work completed
Recommended
Leaking boiler
Customer Service
Quality
Value
1st class service again from first call to job completion. Called HEH at 9am this morning to report a leak from our boiler and was given a two hr time frame for the engineer to attend. Also received a text message 10 minutes before the engineer arrived. Part replaced and boiler repaired by 12! Polite, efficient engineer who identified the problem immediately. No waiting for parts as he had them available and no mess. Price for the job brilliant. We would have paid the same just as a call out charge with other providers. We have also used HEH for our annual boiler service for years now and have never had a better service.
Customer in Greater Manchester
, work completed
Recommended
Efficient Service as Usual!
Customer Service
Quality
Value
We book our annual boiler service with HEH. Always handled efficiently by the office staff. Engineers are friendly and take the time to explain if there are any problems. Great service as usual.
Customer in Greater Manchester
, work completed
Recommended
Fantastic service
Customer Service
Quality
Value
I called HEH around 10.30 this morning because of two leaking radiators. About an hour later an engineer turned up to repair them. Fantastic time scale. The engineer was extremely polite and efficient and was totally respectful of my property. Even though he had to go out to his van several times. He put shoe covers on each time he returned. I have used this company for many years and always find their service second to none. I would never have any hesitation is recommending them to anyone.
Customer in Greater Manchester
, work completed
Recommended
Brilliant Service
Customer Service
Quality
Value
I requested a call out and Richard came to sort my thermostat out. It was a problem easily resolved using his expert knowledge.
Customer in Greater Manchester
, work completed
Recommended
Replacement Boiler
Customer Service
Quality
Value
We have been using HEH for a number of years for services and when the time came for a new boiler we trusted them to do the job. The surveyor came and explained what needed doing and shortly after his visit we received the quote which we happily accepted. On the day of the installation Jack and Dylan arrived on time and confirmed what they were doing. They worked steadily during the day and kept us informed about what was going on. The second morning Josh came to help with the brickwork for the new flue. All the lads were great and they cleaned up after themselves. I can't express how happy we were with the job they did.
Customer in Greater Manchester
, work completed
Recommended
5 star review 😁
Customer Service
Quality
Value
I called this company yesterday because my boiler had stopped working, and they managed to send an engineer out first thing this morning. The repair was done quickly and professionally, and the boiler is now working perfectly again. The engineer was friendly, explained everything clearly. Really impressed with how fast and efficient the whole process was — highly recommend!
Customer in Greater Manchester
, work completed
Recommended
Warm air system service
Customer Service
Quality
Value
Dave was due at 8:00 am. Knock on door at exactly 8:00 am! We had reported a little issue with this otherwise excellent system, and he looked at possible issues and discovered the problem. There’s obviously years of experience there! Phoned Johnson and Starley for advice, who said they would send a part straight away. Good service there too. He left a couple of fan heaters to take the chill off. Very thoughtful. Oh, anyone with ACDC as a ringtone has to be a safe pair of hands!
Customer in Greater Manchester
, work completed
Recommended
Once again excellent service
Customer Service
Quality
Value
Cannot fault this Company and their team. I had my gas fire refurbished and a radiator removed from one wall and a new one fitted in a different location. Both jobs were done by the lads with what appeared to be seamless ease. They were both very sociable, as all the team are, and it didn't feel like I had workmen in the house. They did a really good job of tidying up, leaving me with just furniture to put back in place before they went to their next job. Would give them 10/10 and would definitely recommend them.
Customer in Greater Manchester
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I had my new Worcester Bosch boiler installed recently and I couldn’t be happier with the service. The engineer was extremely professional, polite and friendly throughout the whole process. He explained everything clearly, worked very efficiently, and the installation was done to a very high standard. I’m really impressed with his skills and manners a true professional. Highly recommended!
Customer in Greater Manchester
, work completed
Recommended
Satisfied customer
Customer Service
Quality
Value
Every time we have needed a callout (very few), HEH has been reliable and efficient. No complaints at all.
Customer in Greater Manchester
, work completed
Recommended
Great Job! - boiler replacement
Customer Service
Quality
Value
Due to a boiler failure, we decided it was time to replace it. I made contact through a third-party recommendation, and within a day there was arrangements were made to survey the job. After receiving a quote, we quickly made arrangements to move forward with the job. The guys who turned up were really good, finished the replacement within the day, they were very professional, and the work was done to an excellent standard. An excellent service and one highly recommended.
Customer in Greater Manchester
, work completed
Recommended
Annual Service
Customer Service
Quality
Value
HEH carried out the annual sevice of our boiler and identified a small problem which they explained and rectified promptly. There sevice plan is excellent and gives us peace of mind that they are only a call away.
Customer in Greater Manchester
, work completed
Recommended
Annual Service
Customer Service
Quality
Value
As always, excellent service from HEH. Billy arrived on time. Very friendly and professional. So glad that I chose this company to supply and service my central heating system.
Customer in Greater Manchester
, work completed
Recommended
Emergency Gas Call Out
Customer Service
Quality
Value
A gas leak was detected when the smart meter was fitted. Contacted HEH, who sent an engineer around the same afternoon. He was excellent, discovered the source of the leak, isolated it, and arranged for a permanent repair. Absolutely brilliant and excellent impeccable service.
Customer in Greater Manchester
, work completed
Recommended
Professional and great communication
Customer Service
Quality
Value
Very positive experience for our boiler service - communicative reception team - our engineer was polite, efficient and did a great job Thanks!
Customer in Greater Manchester
, work completed
Recommended
Excellent service from HEH
Customer Service
Quality
Value
HEH have just completed an annual service on our boiler, which they installed five years ago. The level of service from HEH is outstanding and we recommend the company wholeheartedly. From reminders about the service coming up to booking to delivery, everyone is skilled, polite, and friendly. A great job all round!
Customer in Greater Manchester
, work completed
Recommended
Boiler and Fire service
Customer Service
Quality
Value
I have used this company for many years and will not use any other. The engineer was very pleasant and did a 1st class job at my home today. I will gladly recommend this company to anyone.
Customer in Greater Manchester
, work completed
Recommended
The usual great service from HEH
Customer Service
Quality
Value
Always have our boiler serviced by HEH, engineer arrived at the agreed time, work done quickly, everything left neat and tidy, I would not hesitate to recommend this firm.
Customer in Greater Manchester
, work completed
Recommended
Great work
Customer Service
Quality
Value
Arrived within the allotted time very efficient and polite, work carried out was explained in detail.
Customer in Greater Manchester
, work completed
Recommended
Brilliant Service
Customer Service
Quality
Value
Thank you HEH - just moved into our house 3 months ago and boiler needed servicing. From speaking to Sharon last week to book in the work - to Kev arriving this morning the service has been brilliant. Polite, Friendly & informative. Definitely recommend using again.
Customer in Greater Manchester
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
The boiler was installed several years ago and has been serviced by HEH yearly. Kev, who completed service today, was polite and punctual. On completion of the service, it was fully explained what had been done and that there were no issues with the boiler. Great service as usual by HEH, would highly recommend
Customer in Greater Manchester
, work completed
Recommended
Another good job
Customer Service
Quality
Value
Annual service done and dusted from HEH They have been servicing our boiler and fire now for a number of years and they are very reliable and professional. Their engineers are always on time, pleasant and efficient. I can highly recommend this company to any customer looking for a reliable service.
Customer in Greater Manchester
, work completed
Recommended
Boiler and Gas fire service
Customer Service
Quality
Value
HEH fitted my boiler in 2018, and I have continued to use them for servicing the boiler and gas fire. I’ve always found them to be efficient, polite, knowledgeable, reliable, and helpful, and today was no exception.
Customer in Greater Manchester
, work completed
Recommended
Call to Fault
Customer Service
Quality
Value
Excellent Service from initial contact to repair. I would have no hesitation to recommend this Company.
Customer in Greater Manchester
, work completed
Recommended
great service
Customer Service
Quality
Value
Have been using HEH for several years now and have always found them to be professional, efficient, polite and friendly and will answer any questions you ask. You know that the work will be carried out to a very high standard. I have recently had an annual service and know that all is well having had HEH do the work. Should I need any work doing in the future, HEH will be the people to call.
Customer in Greater Manchester
, work completed
Recommended
Happy
Customer Service
Quality
Value
Really happy with the service. Efficient, friendly, helpful, professional. The whole process of booking and the times were great. 4hr window is reasonable. You can pay by card when the engineer is there, as they have a portable system. Thanks!
Customer in Greater Manchester
, work completed
Recommended