High Efficiency Heating UK Ltd

Chevy Rogers carried out our first service since the boilers was installed twelve months ago. He notified us prior to his arrival and carried out the service quickly and effficiently, and responded to our additional requests and queries in a friendly, helpful and clear manner. Once again, HEH have given five-star service. Thanks!

Gareth of HEH (UK) Ltd installers of the boiler carried out the annual service at the same time serviced our gas fire. He arrived on time introduced himself in a very pleasant manner and commenced the service. He was very thorough and efficient and answered all my queries regarding the operation of the various heating and hot water options. These had of course been explained at installation but I needed a refresher. He then completed a full service of the gas fire which although old still does an excellent job for us. Gareth realiy went the extra mile in checking whether we had a carbon monoxide alarm and then checked it to confirm that it was working satisfactorily. Gareth was a typical example of an HEH employee all very pleasant and efficient. I sleep easy with this firm we know if we ever have any heating problems I only have to ring and they will in the shortest of time send some out to help us.

HEH installed our boiler and have been servicing it for 10 years. Excellent prices. Totally reliable, friendly and competent staff both in office and on the job. Always arrive at agreed time. I thoroughly recommend them.

We engaged High Efficiency Heating to completely rip out our old heating and water system and replace with a new one. Richard's advice on what was needed for the size and age of the property and where we should spend money and where we didn't need to, was spot on. This made it a no-brainer to choose them to carry out the work. On the install, Dylan was very professional indeed and his team completed this complex job exactly in the time frame stated and under pressure of the other trades working around them. The new system is a work of art! The team's communication and accommodation to changes in timings due to other work going on the house really stood out too. We now have a state-of-the-art heating and water system in our old house, complete with underfloor heating in places and everything is fully controllable from the internet and a central screen. I would thoroughly recommend High Efficiency Heating to anyone looking for a professional and competent company to see to their heating needs. I look forward to working with Richard, Dylan and the team again for servicing, in the years to come.

We required a new central heating boiler, a major cost and there are so many services available to choose from, but which option do you take? I gained an alternate quote, unknown to HEH then called the company to discuss our needs. Andy, the boss came out within a couple of days And we discussed the situation. He knew what was required and advised we did not need what I was previously advised by another heating company. He had great knowledge and after this a fitment date was arranged. All went according to plan and Dylan and George who attended, could not have conducted the job better. Complete installation completed as planned (we now have heating and hot water) Both engineers knew their stuff, fitted the new boiler and pipework to an exacting standard. All I can say, as an expensive purchase such as this, you want to make sure you appoint the right company. Without doubt! this is the company you need to use. 5 star!

Had annual service done today by HEH. As always first class service xxx Engineer smart in appearance and polite. Service done in no time clean and efficient worker. Well done Thomas.

I always use HEH and they didn't disappoint this morning. On time, professional and a perfect service on my boiler.

Just had our boiler service with a local company High Efficiency Heating. The young man who carried out the service was very polite and helpful asking if we had any problems with our boiler. After carrying out the service, leaving no mess and replacing everything back as it was, we are very impressed with this excellent company.

We had a new boiler installed for the agreed price and on agreed date. Can't fault anything, the lads were on time, really polite, really tidy and did an excellent job. Highly recommend them.

Rang at 4:15pm engineer was on the doorstep at 4:30pm job done and dusted by 4:45pm fantastic service as always can't fault this company on anything.

We had a problem with our old boiler two weeks before Christmas, not an ideal time. HEH, who we've used for over twenty years came out to assess the boiler which was beyond economical repair. We managed to get the boiler replaced at a good price by efficient, friendly engineers who not only cleaned everything up after their selves but also took the time to explain the operations of the new boiler, and all before Christmas.

Excellent service from calling engineer to repairing my boiler professional in every way, attended within the hour of phone call.

I have used HEH for many years to both routinely service my gas boiler as and carry out occasional repairs. I’ve always found them to be helpful and able to visit in a reasonable amount of time.

Service engineer arrived within the specified time scale. Was very polite and worked cleanly and efficiently. Service cost is reasonable and I would not hesitate to recommend this HEH for swift and efficient service.

I have been with this company for a while and can honestly say that they have always been excellent. The latest job was the annual service, they contacted me to say it was due and arrange a time and date suitable for me. On the day, they contacted me with the time they were arriving (no waiting in all day) came on time did the service,the chap was polite cleaned up and assured me as to what had been done and that everything was fine. I cannot fault H-E-H.

First time I've used these guys, they were quick, prompt, and told me exactly what was wrong with my boiler, and fixed my boiler same day. I wouldn't hesitate to use these guys again, and recommend them to my friends and family, first class job from the engineers. Can't fault them.

The work was fitting two radiators. Booking was easy and following an assessment the work was done efficiently. The plumbers were here on time and the work was done to a high standard. They were so polite too and took care around the house e.g. clearing up packaging, taking old radiators, putting sheets down where they were working. I do not have one negative thing to say - absolute perfection. Thank you so much. HEH will always be our first port of call for help now.

Completed with no fuss Easy to arrange Arrived on time Good communication from start to finish. Would recommend and will use again Thanks.

What can I say about HEH what a fantastic company so polite and knowledgeable, thank you guys fixed a leaking pipe in my ceiling no problem no mess when other companies had stated that it couldn't be done without ripping my bathroom floor up treated our home and ourselves with respect from start to finish recommending this great company to anybody.

As usual, very polite young man carried out the agreed work. Excellent service and on time as always. I’ve used this company for 5 years and wouldn’t go anywhere else. Would highly recommend HEH, even the office staff very efficient and friendly.

I asked Richard at HEH to assess a fault on my heating system and he identified a failed control valve. I also asked for help with installing a Nest smart thermostat. Richard was helpful throughout and accommodating with the timing of the work. In my case, I sourced the equipment and Richard fitted it. I'm very happy with the service.

From the initial consultation to completion of the work HEHUK provided us with a great service. Very happy with the vertical radiator and plinth heater. Would definitely recommend without hesitation.

From the initial visit & quote by Richard, dealing with the admin team regarding booking, financing & then rearranging the install at the last minute, to the team who carried out the installation, everyone at HEH was polite & courteous, helpful & most informative. The work was finished within the given timescale, the controls were fully explained & everything was left clean & tidy. The install team of George, Dylan & Jack were a credit to the company. HEH were recommended to me & I would not hesitate to do the same for anyone looking for an efficient professional service

Excellent service from quotation to installation. Knowledgeable people, very thorough, made sure floors were protected and cleaned up fully once work complete. Excellent run through on operation of the ‘boiler’ and willingly answered all my questions before, during and after installation

As my boiler was still under warranty I reached out for help to set my timer clock as I'd forgotten how to do since it was installed in March. Same day visit from the lovely Richard who sorted it and took time to advise me on how to maximise my heating efficiency Great service

Andy came out to survey my old central heating boiler, which he installed and serviced, for over 20 years. He explained which one was best for my needs. A very reasonable competitive price was agreed and installation date confirmed. A text message was sent on the arranged day to say that they were on their way. Dylan was very professional, friendly and helpful. They took extra care to clean up after themselves and the work was completed in one day. Before they left they explained how the boiler worked and set up the timer for me. I have always had excellent customer service from office staff to engineers. It’s good to know that this is a company that really cares about its customers, whether old or new, it just cares for you. And for most people that’s really important. Thank You all at HEH.

Having previously used this company for smaller gas fire servicing jobs for my elderly mother, I have always been impressed by their promptness, professionalism and very reasonable costs, so it was only natural that I would go to them when I needed a new boiler installing for myself. They provided a very prompt survey of what was required to replace an old floor standing boiler with a compact Worcester Bosch combi-boiler. The costs quoted were very reasonable when factoring in several new radiators. Throughout they provided a highly professional service and even accommodated a late change requested on my part as to the positioning of the actual boiler. The installation team were friendly and worked cleanly and with apparent pride in their work. All in High Efficiency Heating (UK) Ltd provided five star service and one which I would have no hesitation on recommending. Top marks.

We had 4 radiators replaced yesterday. Andy came to do the quote and Dave and Ethan came to remove the old ones and fit the new. They arrived on time and were very polite and tidy - there was absolutely no trace of anyone having been in the house after they'd left. Very pleased with the work done. Would definitely use HEH again.

Great service. Richard arrived on time and reconfigured the whole system. He was very knowledgeable and gave me some great energy saving advice. I would definitely use High Efficiency Heating UK Ltd again and have no hesitation in recommending their service.

The service I have received from HEH has always been professional and efficient. I am treated with kindness and courtesy from initial telephone call to the completion of the service. Today Dave came to complete the annual service and he was efficient, polite, courteous and professional. He explained what he was doing. He was very tidy and considerate. Thank you HEH.

A lovely and very polite young man arrived on time and got straight to the job in hand. He was very happy to answer all my questions and offered sound advice on how to get the most efficient and economic use from my heating/hot water system, given the rising energy prices. I would recommend HEH without reservation.

Quick response (I'm on the service plan) arrived earlier than arranged but notified in advance. Quick diagnosis and remedied the leaking part. Quick, efficient and professional. I would highly recommend HEH.

As always , engineer came as organised, solved the problem quickly and successfully . Very helpful engineer who sorted all out.

Rang HEH mid afternoon after finding a leak from the boiler in the loft running into the bedroom below, carpet soaking water coming through the light fitting, we told what we thought was the problem, an engineer could come out 1st thing the following morning incurring a call out charge of which was very reasonable. The engineer had the spare part with him a really nice guy and the job was completed within half hr. We use this company every year for the annual service and satisfaction is above and beyond. Would certainly recommend to anyone.

Very professional throughout the whole process from booking to completion. I would definitely recommend them.

Really good firm, Andy and the guys never let me down. Experts in the field and always great price

HEH arrived when they said the would arrive, texting a message to say they were on their way. A very polite, easy to speak to engineer carried out the service in a very professional and efficient way. I have used HEH on a number of occasions and have always found them to be very professional, efficient and approachable. I can and will recommend HEH to any person requiring Heating engineers to attend their central heating system.

Rang with radiator fault. Engineer attended within 4hrs, excellent service would recommend to everybody.

Brilliant service as usual with very pleasant and helpful engineer. Very knowledgeable about gas fire safety and full of helpful advice. Finding HEH has been a a moment of reassurance and trust in service for the last good number of years.

I have been a HEH customer for a few years. The customer service provided is always excellent. Today an engineer visited who was professional, kind and very efficient. He was respectful and explained the work he had carried out, what to check for and in the highly unlikely event there is a problem I am to ring straight away. The engineer gave me assurance and confidence in his work. Thank you.

Arrived as arranged and carried out boiler service. Very polite, friendly and professional engineer. Have used HEH gir a few years now and wouldn’t go to any other company for our yearly boiler service. Very efficient and reliable company. Thank you.

Have used HEH several times and always received very prompt quick service. Had a new boiler installed today. Arrived on time. Very polite workers and very neat clean work. Very happy with the service and to now have a working boiler. Thank you

Always fast to respond to any questions or concerns and this time was no exception- super easy and quick to book in an engineer for a quote and speedy turn around d I’m booking me in and completing jobs to a high standard, highly recommend HEH every time for all boiler, heating and now gas appliance repairs!!

Boiler service done today They installed it 9 years ago, and have maintained it ever since. The one time I had a problem they sorted it out quickly

Today, I've had new valves replaced on leaking radiators. Also a full annual service. All covered by yearly maintenance contract. Exceptional service from HEH