Annual service
Arrived on time and the job was carried out with minimal fuss. I can’t fault this company and wouldn’t use anyone else.
Customer in Greater Manchester
Posted on 05/04/2024
, work completed 05/04/2024
Recommended
Absolutely fantastic.....as always.
I cannot recommend HEH highly enough. They came to fix a problem I had within 3 hours of me ringing them - true professionals. Always reliable and nothing too much trouble. Thank you 👍
Customer in Greater Manchester
Posted on 29/04/2024
, work completed 29/04/2024
Recommended
First class service and workmanship
I have just had a very old heating system replaced with a combi boiler. The company sent Jack and Ethan to install the system. I cannot praise their work and work ethic highly enough. They were on time and worked diligently . They were so respectful of my property and everywhere was sheeted up and protected. The lads were an absolute pleasure to have in my home and they are two fantastic ambassadors for this company. I chose the company because they completed work for my elderly parents last year . I was so impressed by the company, it’s communication and standard of work I didn’t bother to approach any other company when I wanted my heating system changed. Thank you so much for such a brilliant experience I am over the moon with the work and how well the guys treated my home . They were such lovely lads and I would recommend them to anyone who wants a first rate service!!
Customer in Derbyshire
Posted on 09/05/2024
, work completed 09/05/2024
Recommended
Annual maintenance
We started using HEH A few years ago, after problems with the ignition on our gas fire. The issue was sorted out then, and since then we have use them annually for our boiler and gas fire service. Customer service is very efficient and the engineer always arrives on time, usually sending a text to say he’s on his way. All the staff we have dealt with have been very friendly and efficient and the engineers always clean up afterwards.
Customer in Greater Manchester
Posted on 22/05/2024
, work completed 22/05/2024
Recommended
Fantastic service
Called HEH to service dads gas fire. Appointment made for following day. Dave and jake did a great job. Very Friendly, very clean (put sheets down when working)and professional. Very happy with service provided and would use again.
Customer in Greater Manchester
Posted on 05/06/2024
, work completed 05/06/2024
Recommended
Excellent service
The engineer was polite, messaged to say he was on his way & was very efficient. This company have always been excellent.
Customer in Greater Manchester
Posted on 08/06/2024
, work completed 08/06/2024
Recommended
Excellent service
I have used the services of this company several times. I have always been very satisfied with them. The work done has always been excellent and their engineers are very professional and polite.
Customer in Greater Manchester
Posted on 18/06/2024
, work completed 18/06/2024
Recommended
Professional trustworthy company
From my first call to the installation HEH have met and even exceeded my expectations. After being let down by previous traders it’s a pleasure to finally find an excellent trustworthy company that delivers. Will now be my first choice for any future work
Customer in Greater Manchester
Posted on 12/07/2024
, work completed 12/07/2024
Recommended
Fast and friendly service
I had no hot water for 2 days as well as boiler pump and tank immersion heater failed. Rang HEH and booked them to come. Arrived early and identified needed parts. They came back same day to fix and also service system. Great service and really friendly staff. Definitely will use again.
Customer in Greater Manchester
Posted on 23/07/2024
, work completed 23/07/2024
Recommended
Gas boiler and fire service
Absolutely flawless job done on time and very professionally. The engineer who did the work was very thorough and tidy. Great job.
Customer in Greater Manchester
Posted on 20/08/2024
, work completed 20/08/2024
Recommended
New boiler
Dylan and colleague were very helpful and professional when installing our new boiler. Left a clean and tidy workspace. And they went the extra mile in identifying and repairing a gas leak from our oven. We are very happy with the result.
Customer in Greater Manchester
Posted on 10/09/2024
, work completed 02/09/2024
Recommended
Excellent service
Called regarding no hot water or heating, engineer arrived within the hour, problem fixed. Can’t recommend enough.
Customer in Greater Manchester
Posted on 21/10/2024
, work completed 21/10/2024
Recommended
HEH Great Heating Engineers
HEH are both very reliable and expert heating engineers who always go that extra mile to give complete satisfaction at a good price. Highly recommend
Customer in Greater Manchester
Posted on 24/10/2024
, work completed 24/10/2024
Recommended
Heating not getting up to temperature
We rang because our heating was not getting up to temperature. Andy came & rebooted the boiler. Explained some of the old radiators were causing problems with need to flush out - to be done . Excellent response/service as usual and advice given.
Customer in Greater Manchester
Posted on 18/11/2024
, work completed 18/11/2024
Recommended
Service
I’ve used HEH for years and I cannot fault Andy and his team. From the first call to the office to the visit and sign-off, first class service. Wouldn’t go anywhere else. Highly recommended.
Customer in Derbyshire
Posted on 10/12/2024
, work completed 10/12/2024
Recommended
Boiler repair
Carried out work on faulty part on boiler. Done to time specified, by a very pleasant and helpful young man. Would always highly recommend your company.
Customer in Greater Manchester
Posted on 20/12/2024
(Reviewer did not use service)
Recommended
12+ year old gas boiler service, repair, & advice.
Our latest heating engineer Jack was at primary school when our boiler was installed by HEH! And it's still going strong, thanks to him this year. Before that, we've always had exemplary service from Dylan, & Dave. These guys clearly take a pride in their work.
Customer in Greater Manchester
Posted on 07/01/2025
, work completed 07/01/2025
Recommended
Great friendly service
Had arranged a visit to get s quote to remove a non working gas fire as my father wanted to replace it for an electric fire. The engineer who came, Andy Baxter, was very friendly and gave my father all the information he needed. He advised that they could fit any fire we bought on the same day as removing the gas fire. This was something I wasn't expecting but was very happy with the overall quote. Very reasonable and exceedingly customer-friendly
Customer in Greater Manchester
Posted on 08/01/2025
, work completed 08/01/2025
Recommended
Call out
I phoned on Friday whilst away on holiday. The App said we had an issue. The telephonist took control and arranged for an engineer to call around on Saturday morning. He made everything secure and got the system working again during the exceptionally cold period. Fantastic service and excellent communication. I Can’t rate them highly enough. Marvellous customer service. David
Customer in Greater Manchester
Posted on 13/01/2025
, work completed 10/01/2025
Recommended
Great Service
The only company we would use for purchase and then servicing of our boiler. Always able to facilitate our needs. Great you receive a text when the engineer is on the way too. Thanks
Customer in Greater Manchester
Posted on 16/01/2025
, work completed 16/01/2025
Recommended
Survey
I requested a survey on old pipes in the garage. Surplus pipes to be removed soon. Asked about new radiator in front room as current one about 60 years old. Got a quote which I'm happy with. Also queried gas fire in front room. I was given excellent advice by Richard, will give his recommendations serious thought and have the changes made in the summer. Thank you Richard.
Customer in Greater Manchester
Posted on 07/02/2025
, work completed 06/02/2025
Recommended
Service on boiler
Excellent communication throughout and prompt arrival and the engineer was outstanding. Highly recommend this company, have done 2 bathrooms for me.
Customer in Greater Manchester
Posted on 21/02/2025
(Reviewer did not use service)
Recommended
Excellent
HEH is a small but brilliantly run business. They are efficient it’s in the name. Good engineers who give a great service at a competitive price.
Customer in Greater Manchester
Posted on 21/03/2025
, work completed 21/03/2025
Recommended
couldn't have a more TRUSTED trade
Martyn, Oldham
Posted on 18/06/2015
, work completed 18/06/2015
Recommended
Very impressed
HEH's work was carried out to an extremely high standard. The two lads who carried out the work, Dylan & Aaron, were professional, polite & nothing was too much trouble. Very impressed!
Paul, Cheshire
Posted on 13/01/2016
, work completed 13/01/2016
Recommended
High efficiency in name and service
Required new boiler and rads; job surveyed professionally, date given and workmen arrived on the dot of 8:00am as promised. Thank you Dylan and Aaron, clean tidy work, the new controls clearly explained. A pleasure to have them in our home and unhesitatingly recommended. Also fixed two radiators so we could have heat over Christmas period, prior to work commencing at no extra charge
Robert, Lancashire
Posted on 22/01/2016
, work completed 22/01/2016
Recommended
Excellent work. Very happy.
The engineers were very professional, informative, prompt, clean & friendly. We are extremely happy with the service provided from the office staff to the install team. Highly recommended company.
Leanne, Cheshire
Posted on 18/11/2015
, work completed 18/11/2015
Recommended
High Efficiency Heating - an apt title
We had a new boiler from HEH in 2011 and it was installed quickly and efficiently by a courteous team of engineers. Since then we have had the system serviced by them yearly. They come out today, in January 2016 for a leakage issue on the boiler and dealt swiftly with the problem. They even text you to let you know an engineer is on his way and the time of arrival. I cannot praise them enough.
John, Cheshire
Posted on 12/01/2016
, work completed 12/01/2016
Recommended
My Review
Dorothy, Lancashire
Posted on 25/01/2016
, work completed 25/01/2016
Recommended
Prompt and professional
Job done well. Explained aspects of the heating system clearly. Pleasant engineer. Would recommend.
Lynda, Cheshire
Posted on 23/02/2016
, work completed 23/02/2016
Recommended
Excellent
Good, clean, friendly service. Top quality.
Vera, Lancashire
Posted on 02/02/2016
, work completed 02/02/2016
Recommended
Central heating made easy
I enquired about a new central heating boiler and overall of my systems 2 weeks later it was complete. A professional, tidy and full explained job completed in 2 and a half days. .A Worchester combi boiler and first class materials were used. I would recommend HEH for there first class work.
Peter, Lancashire
Posted on 26/02/2016
, work completed 26/02/2016
Recommended
Fantastic service
We have used this company many times and their service has always been first class. They always go the extra mile to carry out the job and leave everything clean & tidy when they finish. Will continue to use them for all our plumbing & heating needs.
Which? Trusted Traders Consumer
Posted on 30/01/2016
, work completed 30/01/2016
Recommended
First Class Job by First Class Engineers @ HEH
I would recommend Andy and his team, they arrived promptly and were customer focused. The guys were professional and had a clear understanding of what was required, with the knowledge to carry out the task and they even tidied up afterwards! Customer satisfaction was clearly evident! Would have no hesitation in calling on HEH again if required.
Peter Darby
Posted on 06/05/2016
, work completed 06/05/2016
Recommended
Excellent
Good service, had them for many years at two properties. Polite, reasonably priced and attended at my convenience.
Julie, Lancashire
Posted on 27/05/2016
, work completed 27/05/2016
Recommended
Completely happy
The job was supplying and fitting a new gas fire. The work was prompt and efficient. The engineer tidied up afterwards leaving no evidence of the work apart from a nice new fire. I have always been happy with the work done by High Efficiency Heating UK over several years and would always go to them for anything I need in the future.
Gillian, Lancashire
Posted on 23/05/2016
, work completed 23/05/2016
Recommended
Excellent service from start to finish
I have just had my new boiler fitted by HEH UK Ltd and cannot praise the team enough. Right from the start when Andy came out to quote for the boiler through to the installation yesterday by Dylan and Kyle the whole experience was professional and stress free. Dylan and Kyle arrived exactly at the time I was given and worked right through the day until completion. They were very polite, hardworking and easy to work around. They treated my property with respect and made sure all surfaces and floors were completed covered for protection. After the installation they cleaned up everything, so much so that after they left no-one would have believed I had just had a new boiler installed! I would highly recommend this company to anybody considering getting a new boiler. Their customer service is second to none. Well done to all the team. A big thank you from all my family!
Dianne Harris
Posted on 27/07/2016
, work completed 27/07/2016
Recommended
Quick, clean, professional
Job needed cooker stripping down to fit new part. It was done quickly and efficiently with no mess. Very friendly and pleasant man.
Marian, Cheshire
Posted on 05/07/2016
, work completed 05/07/2016
Recommended
Brilliant job prompt & professional, v. good
An excellent service as always can't praise them enough. Well done High Efficiency Heating UK Ltd
Dianne, Lancashire
Posted on 30/06/2016
, work completed 30/06/2016
Recommended
Prompt & professional
Very good and very helpful.
Frank, Lancashire
Posted on 29/07/2016
, work completed 29/07/2016
Recommended
Superb Service
We had an old (very old) back boiler that needed to be replaced with a combi boiler. Wow what can I say Aaron and Kyle worked cleanly, effectively and quickly and got the job done to the highest quality. We are over the moon with the service we received and I have no hesitation in recommending these guys to anyone. A lovely, friendly and professional service from everyone we spoke to at High Efficiency Heating from start to finish. Thank you Andy, Sharron, Aaron and Kyle.
Nicola
Posted on 25/08/2016
, work completed 25/08/2016
Recommended
My Review
Reginald, Lancashire
Posted on 08/08/2016
, work completed 08/08/2016
Recommended
Prompt, professional, clean
Prompt, pleasant & quick with the work. Very satisfactory.
Valerie, Lancashire
Posted on 02/09/2016
, work completed 02/09/2016
Recommended
Efficient & professional
We have been using High Efficiency for over 10 years. Their service is superb from the admin team through to the engineers. The value for their yearly fee is excellent. Would use no other company.
Janet, Lancashire
Posted on 22/09/2016
, work completed 22/09/2016
Recommended
Excellent service
Boiler leak fixed promptly. Further problem diagnosed and fully explained. Action plan agreed upon and date of action given immediately. Follow up telephone call to discuss issue again and time given to re-consider options if necessary. Further work carried out as agreed. Excellent result.
Dorothy, Lancashire
Posted on 03/10/2016
, work completed 03/10/2016
Recommended
My Review
Patricia, Lancashire
Posted on 06/10/2016
, work completed 06/10/2016
Recommended
First class customer service and workmanship.
From my initial contact with Sharron I received professional, friendly service. Andy visited my home I explained to him what I work I required, Andy surveyed my current system and then explained clearly what options were available to me, and quoted a clear and competitive price and timescale for the work to be carried out. On the day the work was carried out Ross the Engineer arrived promptly and worked tirelessly through the day. Ross was polite, professional and works to a meticulous standard. My new boiler and associated pipework is Top class, Ross has produced a work of art!. It was a pleasure to allow HEH into my home to carry out this work. I will definitely use them again and wholeheartedly recommend them. Thank you to all at HEH.
Anthony, Ashton under Lyne
Posted on 14/11/2016
, work completed 14/11/2016
Recommended
Brilliant job
Used HEH on many jobs i.e. Central heating, gas fires. Always first class service. (Highly recommended)
Keith, Cheshire
Posted on 10/10/2016
, work completed 10/10/2016
Recommended
Excellent service
Excellent service as usual, very polite and helpful. Have recommended this trader may times.
Barry, Lancashire
Posted on 08/11/2016
, work completed 08/11/2016
Recommended
Brilliant job.
Workers very efficient and helpful.
Frank, Lancashire
Posted on 16/11/2016
, work completed 16/11/2016
Recommended