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High Efficiency Heating UK Ltd
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Organisations and Awards
About
High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.
As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas safety testing and inspection
- Radiators and central heating
- Gas cooker installation
- Gas emergencies
- Gas cooker repair
- Gas fire repair and servicing
- Immersion Heaters
- Power flushing
- Underfloor heating
Plumbers
- Unvented cylinder installation and maintenance
Renewable energy
- Air source heat pumps
- Ground source heat pumps
Gas installers
- Gas Fires
Heating contractors
- Central heating systems (installation and servicing)
- Immersion Heaters
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
923 reviews
Recommended
Recommended
by 100% of customers
Sort by
Boiler Repair
Customer Service
Quality
Value
First time I've used these guys, they were quick, prompt, and told me exactly what was wrong with my boiler, and fixed my boiler same day. I wouldn't hesitate to use these guys again, and recommend them to my friends and family, first class job from the engineers. Can't fault them.
Customer in Greater Manchester
, work completed
Recommended
Magnificent service.
Customer Service
Quality
Value
The work was fitting two radiators. Booking was easy and following an assessment the work was done efficiently. The plumbers were here on time and the work was done to a high standard. They were so polite too and took care around the house e.g. clearing up packaging, taking old radiators, putting sheets down where they were working. I do not have one negative thing to say - absolute perfection. Thank you so much. HEH will always be our first port of call for help now.
Gary in Greater Manchester
, work completed
Recommended
Heh High Efficiency Heating UK
Customer Service
Quality
Value
Heh High Efficiency Heating UK. 9/11/2020. New ignition sensor. 12/11/20 New PRV Sensor Cartridge. I have always used Andy Baxter to fix my boiler. He & his company are 100% Trustworthy & Reliable. He knows his business inside out. He has been in the business for 35 yrs. Tells you exactly what needs doing & how much it will cost upfront. Invoices provided for the work carried out. Has lovely, polite, friendly staff working for him who are very helpful. I would never use anyone else. I would 100% Recommend Heh High Efficiency Heating to everyone all of the time!
Customer in Greater Manchester
, work completed
Recommended
Good service once again
Customer Service
Quality
Value
I've used High Efficiency Heating quite a few times and each time they have risen to the occasion ranging from simple (but not for me) problems to the more complex.
Customer in Greater Manchester
, work completed
Recommended
5 star family company
Customer Service
Quality
Value
Annual service detected a possible problem and referred immediately to Vaillant so as to be sorted by Christmas. Friendly efficient people and more importantly honest and know their job. Wouldn’t use any other company now
Customer in Greater Manchester
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Excellent service from ordering to booking the team to take out my fires to replacing them with new ones. The team will make sure you are safe at all times wearing their masks. Very pleasant team, nothing too much trouble and advising with what is best for space. l have thank you for great service.
Jillian in Greater Manchester
, work completed
Recommended
Professional as ever
Customer Service
Quality
Value
I always use HEH and they didn't disappoint this morning. On time, professional and a perfect service on my boiler.
Customer in Derbyshire
, work completed
Recommended
Outstanding Service
Customer Service
Quality
Value
We have just had a new boiler installed by Dave and Liam from HEH. Right from the initial enquiry, the survey and quote through to the installation. The service and professionalism has been outstanding. We were kept informed throughout the process with people arriving when they said they would and going out of their way to ensure we were happy with they work carried out. Excellent service throughout.
Customer in Greater Manchester
, work completed
Recommended
Great as always
Customer Service
Quality
Value
Highest standard of service. Had a heating issue, came out same day and fixed it. Been with them for years, no reason to go anywhere else.
Andrew in Greater Manchester
, work completed
Recommended
They are 5* rated for a reason
Customer Service
Quality
Value
Brilliant. We had a dead boiler and needed a new one urgently. The price was better than “the large national competitor,” the installation date was much sooner, and this came with a 10+ year guarantee which is just brilliant. End-to-end service was fantastic, they now have our business for good.
Customer in Greater Manchester
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
I have used HEH for many years to both routinely service my gas boiler as and carry out occasional repairs. I’ve always found them to be helpful and able to visit in a reasonable amount of time.
Customer in Greater Manchester
, work completed
Recommended
Annual Boiler Service.
Customer Service
Quality
Value
Service engineer arrived within the specified time scale. Was very polite and worked cleanly and efficiently. Service cost is reasonable and I would not hesitate to recommend this HEH for swift and efficient service.
Eileen in Greater Manchester
, work completed
Recommended
Leaking Boiler
Customer Service
Quality
Value
Excellent service from calling engineer to repairing my boiler professional in every way, attended within the hour of phone call.
Simon in Greater Manchester
, work completed
Recommended
Excellent
Customer Service
Quality
Value
I phoned on the 21st September, someone came the day after to do the survey. On Friday the 28th September the boiler was fitted. I just wanted to say right from the girl in the office right through to the boys who fitted the boiler, they were brilliant. Couldn't have wished for better.
Customer, Ashton Under-Lyne
, work completed
Recommended
Radiator problem
Customer Service
Quality
Value
One radiator was not getting hot - Andy from HEH came the next day and resolved the problem within 10 minutes. He used PPE and kept socially distanced. Brilliant service, friendly and helpful.
Customer in Greater Manchester
, work completed
Recommended
Great work
I would highly recommend HEH, their trade/professional workmen always do a great job and are very helpful and friendly.
Kenneth in Greater Manchester
(Reviewer did not use service)
Recommended
Excellent service
Customer Service
Quality
Value
I have been with High Efficiency company for a few years now. I am very happy with the service. A boiler engineer came on Friday on time to do an annual service and inspection. He was very knowledgeable, professional and friendly. He was wearing PPE. It was great service. I am very happy with it. Thank you so much. Kind regards Olga Flemington, Uppermill
Customer in Greater Manchester
, work completed
Recommended
Perfect Everytime
Customer Service
Quality
Value
I have used HEH for many years, always receive a 1st class service. The workers are always courteous, polite and professional. Would never use anyone else, and would definitely recommend them 100 %.
Lisa in Greater Manchester
, work completed
Recommended
Three E's
Customer Service
Quality
Value
Found the company to be efficient, effective and economical. Showed great attention to detail and explained in layman's language. Paid attention to Covid restrictions and were very courteous. No problem in rating them 5 stars.
Richard in Greater Manchester
, work completed
Recommended
Professional and Efficient
Customer Service
Quality
Value
I've been a customer of HEH for a very long time, I can honestly say Andy and Sharron and their team are brilliant at what they do. Over the years I've had some breakdowns on my boiler, some at weekends and some in the evenings, Andy never makes me feel like that's a problem. The standard of work is always top quality, I know Andy wouldn't put up with anything less. I've just had my yearly boiler service, what a really nice lad who came, friendly and efficient, he spotted a problem and put it right. Thank you for the usual brilliant service.
Gillian in Greater Manchester
, work completed
Recommended
New Worcester Bosch Greenstar 8000 style new boiler
Customer Service
Quality
Value
We were really impressed with the initial communication, giving us lots of clear notice of when the job would be done. Text messages to advise when the engineers were en route. The 2 engineers who carried out the work were friendly, smartly presented, wore face masks and laid dust sheets prior to starting the work. The work was carried out efficiently in a smart and tidy manner. Once the work was finished we were given a thorough explanation of the new system including help with setting up the apps on our phones. We can highly recommend HEH if anyone is considering similar work!
Customer in Greater Manchester
, work completed
Recommended
Great clean job
Customer Service
Quality
Value
Dave and Liam did a great job of fitting and relocating a new radiator. Cleaning as they worked. Knew exactly what was needed, very professional and friendly. Turned up on time and I was kept in the loop throughout. Used heh on several jobs around the house and never been disappointed. Keep up the great work.👍
Customer in Greater Manchester
, work completed
Recommended
Service.
Customer Service
Quality
Value
Just had our boiler service with a local company High Efficiency Heating. The young man who carried out the service was very polite and helpful asking if we had any problems with our boiler. After carrying out the service, leaving no mess and replacing everything back as it was, we are very impressed with this excellent company.
Peter in Greater Manchester
, work completed
Recommended
Great job , really pleased
Customer Service
Quality
Value
We had a new boiler installed for the agreed price and on agreed date. Can't fault anything, the lads were on time, really polite, really tidy and did an excellent job. Highly recommend them.
Customer in Greater Manchester
, work completed
Recommended
Unbeatable service
Customer Service
Quality
Value
Rang at 4:15pm engineer was on the doorstep at 4:30pm job done and dusted by 4:45pm fantastic service as always can't fault this company on anything.
Customer in Greater Manchester
, work completed
Recommended
Boiler Exchange
Customer Service
Quality
Value
The work they did was excellent, my wife and I were delighted with everything they did. The boss dealt with us and we discussed our requirements and they were brilliant.
Which? Trusted Traders Consumer
, work completed
Recommended
Happy
Customer Service
Quality
Value
Really happy with the service. Efficient, friendly, helpful, professional. The whole process of booking and the times were great. 4hr window is reasonable. You can pay by card when the engineer is there, as they have a portable system. Thanks!
Customer in Greater Manchester
, work completed
Recommended
Call to Fault
Customer Service
Quality
Value
Excellent Service from initial contact to repair. I would have no hesitation to recommend this Company.
Customer in Greater Manchester
, work completed
Recommended
Another good job
Customer Service
Quality
Value
Annual service done and dusted from HEH They have been servicing our boiler and fire now for a number of years and they are very reliable and professional. Their engineers are always on time, pleasant and efficient. I can highly recommend this company to any customer looking for a reliable service.
Customer in Greater Manchester
, work completed
Recommended
Completely Proffesional
Customer Service
Quality
Value
Fantastic service so Proffesional compared to other companies and individuals that had been round to quote.
Kayleighelizx
, work completed
Recommended
highly efficient as the name says
Customer Service
Quality
Value
I would have no hesitation in recommending HEH, the workmanship is of a very high standard, the engineers are very conscientious and the staff are very friendly and efficient. Highly recommended.
tracey
, work completed
Recommended
My Review
Customer Service
Quality
Value
Arrived on time. Clean job. No problems.
Donald, Cheshire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
They were on time, very friendly and efficient. I would recommend them.
Kathryn, Lancashire
, work completed
Recommended
High Efficiency Heating - an apt title
Customer Service
Quality
Value
We had a new boiler from HEH in 2011 and it was installed quickly and efficiently by a courteous team of engineers. Since then we have had the system serviced by them yearly. They come out today, in January 2016 for a leakage issue on the boiler and dealt swiftly with the problem. They even text you to let you know an engineer is on his way and the time of arrival. I cannot praise them enough.
John, Cheshire
, work completed
Recommended
Prompt, professional, friendly
Customer Service
Quality
Value
Used this business twice to date & found them to be very prompt in arrangement of appointment. Delivered a professional & friendly service which is excellent value for money. Will use them again.
Rosemary, Lancashire
, work completed
Recommended
Spot on, very efficient.
Customer Service
Quality
Value
Boiler and Hive thermostat installed. Very tidy, very polite, great service. Would recommend HEH to anyone. Great value also.
Matthew, Lancashire
, work completed
Recommended
Multipoint installation.
Customer Service
Quality
Value
Good, quick response from HEH to install a new multipoint. Contacted on the Monday and installed on the Tuesday. No mess of fuss, completed the installation in about two hours.
Roy, Lancashire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Job done well. Explained aspects of the heating system clearly. Pleasant engineer. Would recommend.
Lynda, Cheshire
, work completed
Recommended
First Class from contact to completion
Customer Service
Quality
Value
From contacting Sharron in the office, to the survey and installation, HEH were first class. My previous boiler had been condemned and I had no heating or hot water. Andy ensured that the installation was done as soon as possible when he realised that there was a vulnerable person in the house. The work was carried out in a professional manner. Nothing was rushed and everything was explained fully. On completion Andy checked that I was fully satisfied with the work. I would not hesitate to recommend HEH
Martyn
, work completed
Recommended
Complex job, very well performed
Customer Service
Quality
Value
This was a complex heating job. An additional installation of a gas boiler to a complicated multi-source (solar panel, boiler stove, immersion heater) thermal store. Carried out in a most professional manner. On time and as per quote.
Ed, Lancashire
, work completed
Recommended
Very high standard
Customer Service
Quality
Value
Have used this trader for many years and have found them to be a five star service. From contacting them to report a fault to the engineer completing the problem. Very rare these days.
Percy, Lancashire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
The engineer was very efficient at the service of my heating system.
Samuel, Cheshire
, work completed
Recommended
First Class Job by First Class Engineers @ HEH
Customer Service
Quality
Value
I would recommend Andy and his team, they arrived promptly and were customer focused. The guys were professional and had a clear understanding of what was required, with the knowledge to carry out the task and they even tidied up afterwards! Customer satisfaction was clearly evident! Would have no hesitation in calling on HEH again if required.
Peter Darby
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
HEH were extremely professional and thorough from start to finish, cannot fault their work or the way they dealt with us. We had no doubts about them from the moment Andy first came to do the survey and that opinion was confirmed once they were on site. Extremely tidy, thoughtful and knowledgeable, I wouldn't hesitate to recommend them.
Paul Watkins
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Engineer by the name of Dave Taylor carried out the work. He was friendly, polite and knew what he was doing. A job well done and no mess left behind.
Peter, Cheshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
They were very helpfull full of knowledge and a great service . I couldnt have asked for more a pleasure to have dealt with them
st james church
, work completed
Recommended
Brilliant Job
Customer Service
Quality
Value
HEH did an excellent job in fitting our new boiler and some new radiators. Dylan, Arron & Kyle were very pleasant and efficient and had lovely manners. They made sure they cleaned up after themselves when they had finished and the house was left nice & tidy. Everyone from the office staff to Andy, the boss, gave a very efficient service. We would recommend HEH Up Ltd.
Jennifer, Lancashire
, work completed
Recommended
Services with high efficiency
Customer Service
Quality
Value
Dave was prompt, very approachable, serviced my boiler very quickly as I have had no problems with it. I would recommend this firm to anyone.
Sandra, Lancashire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Prompt and professional
Reginald, Lancashire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very professional
Christopher, Cheshire
, work completed
Recommended