Fire surround
Two excellent heh fitters, so polite, kind, thoughtful, professional. Couldn’t ask for better service - as expected from heh
Customer in Greater Manchester
Posted on 23/02/2022
, work completed 23/02/2022
Recommended
New Boiler Fitted
Liam arrived on time and with a professional, cheerful manner. He made sure the floors were covered with dust sheets and quickly got to work. He talked me through the whole process throughout the day. When he completed the job he showed me how everything worked before leaving. I would highly recommend this firm. They visited my house on Tuesday to see what the problem was and on Friday were able to fit a new boiler. Everywhere was left spotless and Liam made sure I was happy with the job before leaving.
Customer in Greater Manchester
Posted on 25/02/2022
, work completed 25/02/2022
Recommended
New Boiler , Radiators replaced and Fireplace removed
The whole team at HEH are very efficient . The engineers could not do enough to help and everywhere was kept as clean as possible. Any issues were resolved swiftly and all jobs were completed in the most professional way . All of the engineers were polite and courteous. Highly recommend .
Customer in Greater Manchester
Posted on 27/02/2022
, work completed 25/02/2022
Recommended
INCREDIBLE PROFESSIONAL WORK BEYOND OUR EXPECTATIONS
We are so incredibly happy and over the moon with the quality, workmanship, efficiency, service and professionalism Dave and his team conducted from the onset of replacing our whole heating system to the incredible results and standard we are so delighted to have in our home. Prior to finding High Efficiency Heating in a magazine in Saddleworth we had spent a miserable 10 months constantly persuing other heating instillation companies who continually let us down, were unreliable and unprofessional. After seeing their advert, we were drawn to the company being local, specialists of installing Worcester boilers (which we wanted), the awards they had received and they just looked professional. When Richard came around to do the quote, we felt at that stage we were dealing with a professional company. Dave and the boys delivered beyond our expectations, every day extremely punctual, working hard and leaving the house in perfect condition. I cannot recommend them highly enough. I wish they could do all the other work I need to do in my house, life would be a breeze. Thanks so much to you all
Customer in Greater Manchester
Posted on 08/03/2022
, work completed 04/03/2022
Recommended
Great Service from HEH
Boiler and gas fire 🔥 annual service completed. Thank you for providing high quality service. The engineer was excellent and efficient. 💯 % satisfaction as always.
Customer in Greater Manchester
Posted on 09/03/2022
, work completed 09/03/2022
Recommended
Great Job
The engineers arrived right on time worked very clean and kept us informed what they were doing and why they were doing it. When they had finished told us what we needed and told us what would happen next.
Customer in Greater Manchester
Posted on 10/03/2022
, work completed 10/03/2022
Recommended
Plinth heater fitted in kitchen
High Efficiency Heating have yet again done an amazing job. The guys were efficient and very clean leaving the kitchen spotless. Great value for money and brilliant to deal with.
Customer in Greater Manchester
Posted on 11/03/2022
, work completed 11/03/2022
Recommended
New combi boiler installation
First class service from quote to installation Immediately felt that my needs as a customer were important, extremely impressed with installers, covered all carpets and nothing was too much trouble Highly recommend if you are in market for professional attention for your home
Customer in Greater Manchester
Posted on 15/03/2022
, work completed 15/03/2022
Recommended
Brilliant
Have used HEH for years for my boiler service but used an independent for my gas fire. I was let down badly and requested HEH service my fire. I’m so glad I did as the service was quick efficient and clean. I have known David for years, he is always pleasant and polite. I will definitely be staying with HEH for both appliance services in the future.
Customer in Derbyshire
Posted on 18/03/2022
, work completed 18/03/2022
Recommended
Leaking Boiler
Excellent service from calling engineer to repairing my boiler professional in every way, attended within the hour of phone call.
Simon in Greater Manchester
Posted on 18/03/2022
, work completed 18/03/2022
Recommended
Job well done
Extremely reliable company who surveyed the job as promised on time and quoted a good price. Turned up at the date and time and carried out the installation of the high efficiency gas fire. The engineer was very pleasant, helpful and highly skilled. I have no hesitation in recommending this company to any future customers. Honest, reliable and efficient. Thank you
Customer in Greater Manchester
Posted on 19/03/2022
, work completed 17/03/2022
Recommended
Excellent service again
I called Andy Baxter office at 10 -15 to explain the boiler was not working. I was asked if there would be somebody in the house today and they'll send an engineer round but could not give an exact time which was not a problem to me. Less than 1 hour later an engineer arrived and 2o minutes later boiler fixed and working . First class service.
Customer in Greater Manchester
Posted on 22/03/2022
, work completed 22/03/2022
Recommended
Yearly Service
Engineer arrived on time serviced my Central Heating Boiler was very polite and helpful HEH are very efficient and have an excellent central heating plan I recommend anyone to have a look at this document
Customer in Greater Manchester
Posted on 22/03/2022
, work completed 22/03/2022
Recommended
Impeccable service second to none
Late on Wednesday 30th March 2022 I rang HEH and spoke with Sharon to report a sudden fault with my central heating system, having no hot water and no heating, immediately without hesitation she gave me their engineer's mobile number and I spoke with Chevy, he was so helpful and understanding my situation he talked me through some simple basic tasks and after a brief fact find, Chevy established I'd possibly need a small part to rectify the problem. As promised "On time" Chevy arrived at my property showing me where the issue was and replaced the part within no time at all.... And sure enough, my home was back up and running again!!! Everything functioning as it should.....I'm truly grateful and wanted to say a "Million thank you's" especially as we had snow today. Truly fantastic service cannot thank you enough.
Susan in Greater Manchester
Posted on 31/03/2022
, work completed 31/03/2022
Recommended
Excellent Service
I have used HEH for many years to both routinely service my gas boiler as and carry out occasional repairs. I’ve always found them to be helpful and able to visit in a reasonable amount of time.
Customer in Greater Manchester
Posted on 11/04/2022
, work completed 11/04/2022
Recommended
Great accurate fast work
Great work to cap off a gas hob, completed work fast, checked boiler once gas was turned back on. And got a great price.
Paul in Greater Manchester
Posted on 11/04/2022
, work completed 23/03/2022
Recommended
Fantastic company and service
Had a new boiler installed on the 13th April 2022 and the service and installation was absolutely first class. From the moment of first contact for a quote it was seamless, I was told exactly what I needed and what would be done on installation, I wasn’t put under any pressure to go with the quote and I felt like I could ring with any questions I may have had. The installation was brilliant engineers arrived exactly on time, the installation was perfect, both the engineers were friendly and polite and they were so neat and tidy. Also, Louise in the office was fantastic helped with any questions I had I would highly recommend this local company, absolutely brilliant.
Alex in Greater Manchester
Posted on 15/04/2022
, work completed 13/04/2022
Recommended
Great fast work.
Got my boiler serviced, fast polite service. Came, serviced at the boiler, checked the gas, wrote up the service on the log book. Payment by card was much easier too.
Paul in Greater Manchester
Posted on 20/04/2022
, work completed 20/04/2022
Recommended
Annual Boiler service
Once again, another perfect service was completed by H.E.H. The engineer was professional and very courteous. He arrived within the specified time and carried the work out in a quick and efficient manner. I would have no qualms in recommending H.E.H. to all my family and friends. Good job all around. Many thanks H.E.H.
Customer in Greater Manchester
Posted on 25/04/2022
, work completed 25/04/2022
Recommended
Annual Boiler Service.
Service engineer arrived within the specified time scale. Was very polite and worked cleanly and efficiently. Service cost is reasonable and I would not hesitate to recommend this HEH for swift and efficient service.
Eileen in Greater Manchester
Posted on 26/04/2022
, work completed 26/04/2022
Recommended
Excellent Work
I had a new boiler fitted and a very old boiler removed. As it was an old back oiler being taken out it wasn't the simplest of jobs. The team from High Efficiency Heating have done an excellent job. They have completed as expected and on time and have left my home clean and tidy. I would happily recommend them for any heating, plumbing and servicing jobs.
Customer in Greater Manchester
Posted on 27/04/2022
, work completed 27/04/2022
Recommended
Boiler Repair
First time I've used these guys, they were quick, prompt, and told me exactly what was wrong with my boiler, and fixed my boiler same day. I wouldn't hesitate to use these guys again, and recommend them to my friends and family, first class job from the engineers. Can't fault them.
Customer in Greater Manchester
Posted on 28/04/2022
, work completed 28/04/2022
Recommended
Very impressed.
My brother recommended High Efficiency Heating, to me as he had a new boiler fitted and was extremely pleased with the service he received. I have had a new boiler fitted today and I am also extremely pleased with the work that has been carried out. From the initial consultation with this company through to the final installation I cannot fault them. All contacts from quotation, administration and service engineers have been very professional, efficient and very friendly. I will certainly recommend them.
Tricia in Greater Manchester
Posted on 03/05/2022
, work completed 03/05/2022
Recommended
Magnificent service.
The work was fitting two radiators. Booking was easy and following an assessment the work was done efficiently. The plumbers were here on time and the work was done to a high standard. They were so polite too and took care around the house e.g. clearing up packaging, taking old radiators, putting sheets down where they were working. I do not have one negative thing to say - absolute perfection. Thank you so much. HEH will always be our first port of call for help now.
Gary in Greater Manchester
Posted on 04/05/2022
, work completed 04/05/2022
Recommended
Great company
Lovely H.E.H. came out to fix our leaking boiler. They always ring and let you know when the engineer is on route. Lovely genuine engineers. Would always recommend their customer service and quality work . A pleasure to be one of their customers.
Customer in Greater Manchester
Posted on 09/05/2022
, work completed 09/05/2022
Recommended
Great company.
Just had annual boiler/fire service. As always a thorough and efficient job. We have been with this company for several years and have always found every member of staff to be pleasant and professional.
Customer in Greater Manchester
Posted on 10/05/2022
, work completed 10/05/2022
Recommended
Friendly staff
The person who came to service my boiler (Dylan) was really nice and very helpful. He did a great job and fully answered my questions.
Customer in Greater Manchester
Posted on 12/05/2022
, work completed 12/05/2022
Recommended
Brilliant job, great service
Could not get much better. Online quote gave a good indicator of the price. Survey engineer came on time and was great at explaining options and what was required. Installation engineer was brilliant, on time, helpful, no mess and works a treat Prices were not significantly above above average but the service on the whole thing from start to finish was outstanding !
Customer in Derbyshire
Posted on 15/05/2022
, work completed 05/05/2022
Recommended
Service
I have been with this company for a while and can honestly say that they have always been excellent. The latest job was the annual service, they contacted me to say it was due and arrange a time and date suitable for me. On the day, they contacted me with the time they were arriving (no waiting in all day) came on time did the service,the chap was polite cleaned up and assured me as to what had been done and that everything was fine. I cannot fault H-E-H.
Clifford in Greater Manchester
Posted on 19/05/2022
, work completed 10/05/2022
Recommended
Fabulous Heating Upgrade
Had an ageing central heating system replaced with an up-to-date Worcester Bosch combi. What a difference! Like walking into a different home! Reasonably-priced and fitted to the highest standards by friendly, professional engineers. I simply cannot praise them highly enough!
Andy in Greater Manchester
Posted on 01/06/2022
, work completed 01/06/2022
Recommended
Central heating
I engaged HEH to convert my old central heating system to a worcester bosch combi system, they came and gave a very fair price for the work, which I excepted, they arrived on time and finished on time ,left no mess, and the two Dylans did a great job, would highly recommend this company, thank you.
Customer in Greater Manchester
Posted on 06/06/2022
, work completed 27/05/2022
Recommended
Highly Recommended
This was the first time that we have used High Efficiency Heating UK and we will definitely be using them again! We had a boiler service (including chemical flush, drain, and balancing of system) and also had some piping work done. All the team have been extremely helpful, pleasant, and polite. Fantastic service. It has been nice to have the experience of being treated well and feeling that the company is going above and beyond to do their best for you. They are happy to answer any question and have integrity. They made us feel like we could ask about anything and nothing was too much trouble. It was great to meet Andy and some of his team. They are very approachable and they did such a great job, ensuring everything was done well and tidy. High Efficiency Heating UK should be proud of their team and efforts.
Customer in Greater Manchester
Posted on 11/06/2022
, work completed 10/06/2022
Recommended
Reliable and efficient
Honeywell Wi-Fi (smart thermostat system) stopped working intermittently. Arranged a mutually convenient time to sort and they arrived punctually and changed it. A reliable and highly efficient company who I recommend for installing and maintaining central heating systems.
David in Greater Manchester
Posted on 15/06/2022
, work completed 15/06/2022
Recommended
Replacement hob
The engineer attended promptly and was cheerful and informative. He carried out the replacement with all diligence and took all waste when he left and left everything clean and tidy. We are completely satisfied with the work and would hesitate to recommend HEH.
Customer in Greater Manchester
Posted on 15/06/2022
, work completed 15/06/2022
Recommended
High Efficiency Heating UK Ltd
For some bizarre reason term professional is not normally a term used with a heating engineer and tradesmen.However on this occasion I honestly think this word best describes the gentleman that visited me yesterday. Andy the engineer was prompt and extremely professional and in truth his advice and genuine experience in his trade has probably saved me thousands of pounds.The way he systematically diagnosed a fault in my heating system was truly remarkable. Other companies had diagnosed all sorts of weird and wonderful issues that would have required all sorts of work to be carried out but fortunately for me Andy from HEH found a fault in the system that was a due to the manufacturer. This has enabled me to get the problem resolved at very little cost. This kind of professional is very rare and I can’t recommend Andy and his company highly enough. 👍👍👍
Customer in Greater Manchester
Posted on 16/06/2022
, work completed 15/06/2022
Recommended
Excellent job
Completed with no fuss Easy to arrange Arrived on time Good communication from start to finish. Would recommend and will use again Thanks.
Customer in Greater Manchester
Posted on 20/06/2022
, work completed 20/06/2022
Recommended
Excellent
Arrived on time. The engineer that turned up was very polite and helpful. Would definitely recommend this company and will be using them again.
Customer in Greater Manchester
Posted on 21/06/2022
, work completed 21/06/2022
Recommended
Leaking pipe
What can I say about HEH what a fantastic company so polite and knowledgeable, thank you guys fixed a leaking pipe in my ceiling no problem no mess when other companies had stated that it couldn't be done without ripping my bathroom floor up treated our home and ourselves with respect from start to finish recommending this great company to anybody.
Kevin in Greater Manchester
Posted on 28/06/2022
, work completed 28/06/2022
Recommended
Excellent customer service
Routine boiler service. A text message to say the engineer was on his way....10mins later he turned up. Completed the service quickly and was very polite and courteous. First class company. Highly recommended
Andrew in Greater Manchester
Posted on 29/06/2022
, work completed 29/06/2022
Recommended
Boiler triggering off
I have a home heating plan with HEH and had to call them out as the boiler was triggering off after using the shower for a while. I phoned just after 8.0 am and the engineer arrived a couple of hours later. Chevy was polite, friendly and very efficient. He made a thorough inspection of the boiler and made a couple of repairs. Very satisfied.
Customer in Greater Manchester
Posted on 04/07/2022
, work completed 04/07/2022
Recommended
Professional, efficient and highly recommended company
My house is 180 years old and I was anxious about possible problems when my gas boiler needed to be replaced. Especially as there was an ancient tank in the loft (which had started to leak!) I thought it would be a huge job to remove. A friend highly recommended this company to me so I duly booked an appointment for Richard, their Tech Support Manager to visit and quote for the job. I accepted their fair quotation and the work was booked to take 2 1/2 days. On the first day Dave and Chevy arrived and were so calm and competent any fears I had about the scale of the job immediately disappeared. The job was duly completed on time. They left the house clean and tidy and looking as though the job had been a doddle though I think it was quite complicated and needed experienced people to complete the work. I would highly recommend this company to anyone who needs replacement boilers or maintenance to their heating systems.. Well done Dave and Chevy and thank you.
Customer in Greater Manchester
Posted on 13/07/2022
, work completed 07/07/2022
Recommended
Difficult job
What seemed at first to be one faulty radiator turned into a much bigger job where all the pipes on the ground floor had to be replaced. HEH came out several times to get to the bottom of the problem and we're determined to sort it out. When the job was done the 2 lads arrived on time, were really friendly and completed the work on time. We went out and left them to it and when we got back you wouldn't have known they'd been; the house was so clean.
Customer in Greater Manchester
Posted on 29/07/2022
, work completed 15/07/2022
Recommended
Helpful & Professional
Routine boiler service, got a text message to say on the way arrived within fifteen minutes, the engineer was polite, professional & gave helpful advice re boiler settings. Would highly recommend the company.
Karen in Greater Manchester
Posted on 03/08/2022
, work completed 02/08/2022
Recommended
Boiler Exchange
The work they did was excellent, my wife and I were delighted with everything they did. The boss dealt with us and we discussed our requirements and they were brilliant.
Which? Trusted Traders Consumer
Posted on 04/08/2022
, work completed 13/07/2022
Recommended
fitting of Worcester Bosch Boiler
We selected this company from 3 quotations. The difference in price was minimal but the company was recommended by family members. The quotation, given personally, was the most comprehensive, detailing fully the parts needed and the time it would take to complete the work. The workmen arrived on time. They were pleasant, polite and reassuring when we asked any questions. The boiler was in the garage and on completion, the two men cleaned up the area! The workmen clarified the boiler's workings, explained how the control panel worked-to both my husband and myself -and left us with the product pack. Obviously we were in contact with their office re payment etc. Their office staff were equally as pleasant and helpful. Would have no hesitation in recommending the company.
Customer in Greater Manchester
Posted on 11/08/2022
, work completed 22/08/2008
Recommended
Boiler service
Engineer arrived to service our Combi boiler, work carried out quickly and everything left neat and tidy, great service, I would not hesitate to recommend High Efficiency Heating UK.
Customer in Greater Manchester
Posted on 15/08/2022
, work completed 15/08/2022
Recommended
Annual Boiler Service
Another service completed without any issues. Every engineer that has visited my house has been very professional and courteous. I would definitely recommend HEH.
Customer in Greater Manchester
Posted on 23/08/2022
, work completed 22/08/2022
Recommended
Heating controls
I asked Richard at HEH to assess a fault on my heating system and he identified a failed control valve. I also asked for help with installing a Nest smart thermostat. Richard was helpful throughout and accommodating with the timing of the work. In my case, I sourced the equipment and Richard fitted it. I'm very happy with the service.
Customer in Greater Manchester
Posted on 23/08/2022
, work completed 23/08/2022
Recommended
New boiler installation
A scheduled three day job that was carried out professionally, efficiently, on time, and considering the extent of the work, with little mess. In all, the team comprised of Dave, George, Ethan and last but by no means least, Jack. Each and everyone of them a credit to a great company. I had been anxious from the get go as it was such an undertaking but after witnessing them in action, I had confidence in their skills. I was asked to check each part of their work before starting another to see if I was satisfied with the outcome. Nothing was too much trouble. I cannot praise them highly enough, thank you gents. I have been in contact with everyone involved from the outset, senior management Andy and Richard, office staff Leanne and Louise (who are all lovely) and been given relevant information, help and advice at all times. I would not hesitate in recommending this company. I cannot finish without thanking Dave in particular. After scrambling about under my floorboards, he uncovered a treasure that has been hiding for almost forty years - a small jewelry box of my late mum's containing my daughter's silver christening bracelet and other precious items that my mum had bought for her. I was elated and so was Alex my daughter. Thank you sir. High Efficiency Heating (UK) Ltd I tip my hat to you all.
Joan in Greater Manchester
Posted on 05/09/2022
, work completed 01/09/2022
Recommended
New combi boiler install
From the initial visit & quote by Richard, dealing with the admin team regarding booking, financing & then rearranging the install at the last minute, to the team who carried out the installation, everyone at HEH was polite & courteous, helpful & most informative. The work was finished within the given timescale, the controls were fully explained & everything was left clean & tidy. The install team of George, Dylan & Jack were a credit to the company. HEH were recommended to me & I would not hesitate to do the same for anyone looking for an efficient professional service
Customer in Greater Manchester
Posted on 05/09/2022
, work completed 26/08/2022
Recommended