High Efficiency Heating UK Ltd

Fast and efficient boiler service at a reasonable price. On time with a text message to let you know they are on there way. Great customer service.

Have used HEH for the last 5 years, from the boiler check when buying my house in 2016, boiler repairs and a new boiler installation in January 2021. Excellent customer service from the 1st phone call, the boiler quote, the paperwork and to today's installation (thanks Dave and George). Now have a lovely warm and toasty house. Thanks Andy, Sharron and all the team.

We used this service to fit a hive. He was very professional and efficient. Would definitely recommend and will use this service again if required. Very reasonable cost.

I have just had my boiler serviced and the engineer was friendly professional and efficient, answered any questions I had and the service was the most thorough I have had in the last 8 years. Will certainly be using HEH again

We had a new boiler installed this week. The fitters arrived on time on the given date and completed the work within the day. All the work was carried out efficiently, Dave and his colleague were pleasant and very polite. Explained how the new boiler and remote thermostat worked. My wife and I completely satisfied with how the work was carried out. I would definitely recommend this company. The office staff are also very efficient and knowledgeable.

Excellent service, prompt and efficient. Had my boiler up and running on the first visit and faulty part renewed a few days later.

The engineer arrived at the time stated, worked confidently and efficiently was very courteous, cleaning everything and taking away all the rubbish we are very pleased with all aspects of the job, from the initial quote to installation.

Had new combi boiler installed and existing boiler and tanks removed. From initial advice and quote to completion, the service was excellent. Arrived on time and all work was carried out extremely efficiently. Would have no hesitation to recommend to anyone.

From start to finish the servicing of our boiler and open fire was done to excellent standard by Dave. We were also informed by text when the engineer was on the way. Dave explained what I require for my open fire and possible options. Another appointment was arranged for me to see Andy who will assess my open fire requirement personally for possible options. After servicing, Dave tidied up and kept my front room clean. Also the cost was reasonable too. I will definitely use HEH for my future servicing.

Great customer service when booking service. Engineer arrived at stated time and was friendly and professional. Will definitely use HEH again. Felt very confident that a thorough and competent service had been carried out. Highly recommend HEH

I had my old back boiler and radiators replaced by HEH. Very professional company, neat and tidy job to the highest standards, excellent customer service. Any teething problems dealt with immediately. Job carried out as per agreed schedule and budget. Dave, Liam and George done a great job without making any mess. (Missus has OCD :) ) Very competitive pricing wise and I have never had the house as warm as it is now. I highly recommend them! Thank you HEH!

They provide a comprehensive and very caring service from beginning to end. The initial visit was to advise and quote on the removal of my original ancient gas fire and fireplace. They also were there to discuss my requirements for the replacement fire and recommend options. After removal, there was a follow up visit to confirm my chosen replacement was suitable. Further visits were to prepare the opening for the new fire and the final visit was to fit the fire. They've recently provided remote control for my central heating and serviced the boiler. Their customer service is excellent and prices are reasonable.

Late on Wednesday 30th March 2022 I rang HEH and spoke with Sharon to report a sudden fault with my central heating system, having no hot water and no heating, immediately without hesitation she gave me their engineer's mobile number and I spoke with Chevy, he was so helpful and understanding my situation he talked me through some simple basic tasks and after a brief fact find, Chevy established I'd possibly need a small part to rectify the problem. As promised "On time" Chevy arrived at my property showing me where the issue was and replaced the part within no time at all.... And sure enough, my home was back up and running again!!! Everything functioning as it should.....I'm truly grateful and wanted to say a "Million thank you's" especially as we had snow today. Truly fantastic service cannot thank you enough.

We are so incredibly happy and over the moon with the quality, workmanship, efficiency, service and professionalism Dave and his team conducted from the onset of replacing our whole heating system to the incredible results and standard we are so delighted to have in our home. Prior to finding High Efficiency Heating in a magazine in Saddleworth we had spent a miserable 10 months constantly persuing other heating instillation companies who continually let us down, were unreliable and unprofessional. After seeing their advert, we were drawn to the company being local, specialists of installing Worcester boilers (which we wanted), the awards they had received and they just looked professional. When Richard came around to do the quote, we felt at that stage we were dealing with a professional company. Dave and the boys delivered beyond our expectations, every day extremely punctual, working hard and leaving the house in perfect condition. I cannot recommend them highly enough. I wish they could do all the other work I need to do in my house, life would be a breeze. Thanks so much to you all

The engineers arrived right on time worked very clean and kept us informed what they were doing and why they were doing it. When they had finished told us what we needed and told us what would happen next.

Have used HEH for years for my boiler service but used an independent for my gas fire. I was let down badly and requested HEH service my fire. I’m so glad I did as the service was quick efficient and clean. I have known David for years, he is always pleasant and polite. I will definitely be staying with HEH for both appliance services in the future.

Two excellent heh fitters, so polite, kind, thoughtful, professional. Couldn’t ask for better service - as expected from heh

The whole team at HEH are very efficient . The engineers could not do enough to help and everywhere was kept as clean as possible. Any issues were resolved swiftly and all jobs were completed in the most professional way . All of the engineers were polite and courteous. Highly recommend .

I had a new boiler fitted and a very old boiler removed. As it was an old back oiler being taken out it wasn't the simplest of jobs. The team from High Efficiency Heating have done an excellent job. They have completed as expected and on time and have left my home clean and tidy. I would happily recommend them for any heating, plumbing and servicing jobs.

Had a new boiler installed on the 13th April 2022 and the service and installation was absolutely first class. From the moment of first contact for a quote it was seamless, I was told exactly what I needed and what would be done on installation, I wasn’t put under any pressure to go with the quote and I felt like I could ring with any questions I may have had. The installation was brilliant engineers arrived exactly on time, the installation was perfect, both the engineers were friendly and polite and they were so neat and tidy. Also, Louise in the office was fantastic helped with any questions I had I would highly recommend this local company, absolutely brilliant.

The person who came to service my boiler (Dylan) was really nice and very helpful. He did a great job and fully answered my questions.

Engineer arrived to service our Combi boiler, work carried out quickly and everything left neat and tidy, great service, I would not hesitate to recommend High Efficiency Heating UK.

Honeywell Wi-Fi (smart thermostat system) stopped working intermittently. Arranged a mutually convenient time to sort and they arrived punctually and changed it. A reliable and highly efficient company who I recommend for installing and maintaining central heating systems.

All the heating engineers Dave , Jack , Ethan and George were most welcome in my home . Polite , kind and efficient in their work .They are a credit to the company and I cannot praise them highly enough . A fantastic job done by a great team of lads . Thank you .

I had a new boiler installed by HEH a few months ago but obviously, it was not used for the central heating until about a month ago. At 5.30 this evening I went to the thermostat to turn it on and there was a message that the pressure was low. Got out the handbook which was as clear as mud and finished up phoning the out of hours number. The call was answered by Billy who explained to me what to do but as the boiler is situated in a very awkward position and I can't see underneath it he came straight round to help me. It turned out that following his instructions I had managed to increase the pressure so he just checked to make sure everything was OK. By 6.15 I had heat and Billy was on his way. A very efficient and polite young man. Thank you.

This company cannot be recommended highly enough. I rang at 8 am as I had no heating or hot water. An engineer was here 2 hours later and solved the problem very quickly and efficiently. You can't get better than that

HEH advised on installation of an Air-Source-Heat-Pump -to-radiator system, for eco-friendly heating, and when that proved technically impossible due to peculiarities of the site, advised on an air-pump alternative, and sourced a contractor; They then advised and installed efficiently an appropriate water-heating system, removing the old gas boiler and making good - going the extra mile in doing so. The initial stages were a long process (involving the DNO/local national grid), and they stayed the course. Excellent. No hesitation in recommending them!

Just had my boiler serviced and service was great , the engineer arrived on the agreed time and I received a text to say he was on his way. The boiler works like a dream.

After moving to the area we chose HEH, from the Which trusted trader list, to service our boiler. We then decided to replace our radiators and received excellent advice from Richard who came to see us a couple of times. We felt really confident that we would be in very good hands and so it proved to be. Dave was in charge of the project and, with Ethan and George, managed to install some huge and very heavy radiators without any fuss or mess. The guys were professional, clean and tidy, and really friendly. Dave even managed to leave my carpets exactly as they were before the pipes were moved - impressive. His attitude was very much that he wanted to treat our house the way he would his own. The guys were a pleasure to have in the house and we are delighted with the end result. Thank you all.

HEH came and fitted a new Worcester Bosch boiler last March. Prior to the fitting they came and looked at our existing system, discussed what we needed & created a written quote there and then. I didn't feel under any pressure during the discussion. I also liked the fact that the quote meant there would be no extras when they came to fit - everything was included. On the day they were professional, organised, and efficient. Everything was done in time and with no fuss. They cleaned up very well and left everything tidy. The service is due at the start of April and we've already spoken with them about this. They're not cheap but you get what you pay for, and in this case I'd say you're paying for high quality work. Spot on all round.

HEH installed our boiler nearly 9 years ago, I never use anyone else & wish they had done our previous boiler installation. We always get a prompt reliable & friendly service. They keep you well informed, let you know when the engineer is on his way. I would & have recommended HEH to friends, family & neighbours Thank you everyone at HEH

I woke up to no boiler and the weather being -4c and 8 inches of snow, with 2 small children at home. Within 2 hours two friendly and polite staff attended my home and within minutes fixed my boiler. I would definitely recommend this company in the future. I can’t thank them enough.

I have used HEH for the past 10 years for all my plumbing, heating and gas needs. I have never been disappointed with the service or work which they provide. They offer a text alert service which means you know when your engineer visit is booked for and even when the engineer is on their way to your house. Great company, I'd have no hesitation in recommending.

Unfortunately, my boiler gave way bang in the middle of my final exams at university. After going through a bit of an ordeal with another repair man, I was relieved to come across HEH UK's number. The customer service was phenomenal and the staff were so lovely. I called about 3 times with different questions and the staff were incredibly patient and addressed all my concerns. David, the gentleman who came to repair my boiler, was prompt, courteous, and was able to repair the boiler then and there. I cannot thank your team and company enough for all your help. I thoroughly recommend your team and will only be using your services from here on. Thank you again!

Just had my central heating and gas fire serviced, the engineer that came was first class. Would recommend the company to anyone.