Spot on time
Punctual arrival for annual service as always, work carried out quickly and efficiently as usual. Very satisfied.
Customer in Greater Manchester
Posted on 18/02/2025
, work completed 18/02/2025
Recommended
Usual excellent service
Following an issue with my boiler, I rang HEH and Andy arrived, checked everything, explained everything all within a few hours.
Customer in Greater Manchester
Posted on 02/01/2025
, work completed 02/01/2025
Recommended
You want the best then give HEH a call…
We have just moved house and after 2 weeks the boiler stopped working🥴 we rang HEH on Tuesday the 6th May and they came on Wednesday 7th May to fix our boiler. I can fully recommend these guys as they are totally reliable, professional and extremely knowledgeable and do a great job. So good in fact they are fitting our new boiler on the 8th May, now that’s great service. Shout out to Billy the engineer who came to our rescue👍👍👍
Customer in Greater Manchester
Posted on 07/05/2025
, work completed 07/05/2025
Recommended
Great work
The engineer arrived when expected. Quickly found the problem, had a new part with him, got it fitted and cleaned up all very quickly
Customer in Greater Manchester
Posted on 14/05/2025
, work completed 14/05/2025
Recommended
Excellent, professional job done thankyou
Gas leak sorted very quickly and professionally. Can't rate this company more highly. Would definitely use them again, highly recommended. Billy, who came to fix our problem, was prompt, efficient, polite and explained everything carefully and left no mess .
Customer in Greater Manchester
Posted on 29/05/2025
, work completed 28/05/2025
Recommended
Fabulous visit as Always
Fabulous visit by our cheerful and funny engineer. Perfect job as always and we will continue our loyalty with this company and recommend to others without hesitation
Customer in Greater Manchester
Posted on 27/03/2025
, work completed 27/03/2025
Recommended
Excellent service.
I have had a boiler service this time. Excellent service. Good communication. Efficient and professional engineers. Good quality boilers. I have been using this company for a few years now. I would recommend HEH to anyone. Many thanks.
Customer in Greater Manchester
Posted on 31/03/2025
, work completed 31/03/2025
Recommended
High efficiency in name and service
Required new boiler and rads; job surveyed professionally, date given and workmen arrived on the dot of 8:00am as promised. Thank you Dylan and Aaron, clean tidy work, the new controls clearly explained. A pleasure to have them in our home and unhesitatingly recommended. Also fixed two radiators so we could have heat over Christmas period, prior to work commencing at no extra charge
Robert, Lancashire
Posted on 22/01/2016
, work completed 22/01/2016
Recommended
1st Class
Very good, efficient and polite.
John, Cheshire
Posted on 12/01/2016
, work completed 12/01/2016
Recommended
Fast and Efficient
First class service from start to finish. Kind and knowledgeable receptionist to first class fitter. I could not have done better and certainly got value for money. Will recommend to family and friends. They are a role model
Richard, Lancashire
Posted on 22/01/2016
, work completed 22/01/2016
Recommended
An excellent experience
A highly motivated team in the field of customer satisfaction, quality of work and professionalism. Totally trustworthy.
John, South Yorkshire
Posted on 25/04/2016
, work completed 25/04/2016
Recommended
Friendly & professional
Really friendly, professional and courteous service.
Jenny, Lancashire
Posted on 20/04/2016
, work completed 20/04/2016
Recommended
Central heating made easy
I enquired about a new central heating boiler and overall of my systems 2 weeks later it was complete. A professional, tidy and full explained job completed in 2 and a half days. .A Worchester combi boiler and first class materials were used. I would recommend HEH for there first class work.
Peter, Lancashire
Posted on 26/02/2016
, work completed 26/02/2016
Recommended
My Review
My boiler serviced very efficiently. He arrived on time and was very well mannered and cheerful.
Kathleen, Cheshire
Posted on 17/02/2016
, work completed 17/02/2016
Recommended
Excellent
Good, clean, friendly service. Top quality.
Vera, Lancashire
Posted on 02/02/2016
, work completed 02/02/2016
Recommended
Excellent job
The work was planned out. They had to remove a lot of cupboard units to remove old boiler which was unexpected but replaced it after new boiler was fitted. Did not know it had been out. Finished job was a hundred percent neater area left clean and tidy, went the extra mile. Would recommend to anyone. Well done, thanks.
Robert, Lancashire
Posted on 11/05/2016
, work completed 11/05/2016
Recommended
Brilliant job
On time, pleasant and well mannered. Professional, job well done. Quick and efficient.
B And C A, Cheshire
Posted on 06/05/2016
, work completed 06/05/2016
Recommended
Prompt & professional
Very good service, very pleasant man who came to the house and carried out the job quickly and professionally gave us info about the boiler we didn't know!
Robert, Cheshire
Posted on 02/06/2016
, work completed 02/06/2016
Recommended
Reliable, competent and efficient
Communication excellent. Staff competent and efficient. Easy to converse with; will explain task being undertaken. Well organised from initial quote to having protective gear for the home.
Ian, Lancashire
Posted on 19/08/2016
, work completed 19/08/2016
Recommended
Prompt, professional, clean
Prompt, pleasant & quick with the work. Very satisfactory.
Valerie, Lancashire
Posted on 02/09/2016
, work completed 02/09/2016
Recommended
Such a professional and brilliant service.
I have recently had the pleasure of using this company to replace an old back boiler with a combi boiler and after the experience I received could not recommend them highly enough. From booking the job to completion the whole company were informative, communicative and so professional. The workmen were courteous and polite and respected my property at all times. It was a 2 day job and on the first day they left my house rubbish free and as tidy as when they found it. I would use this company again in a heartbeat.
S.Deacon
Posted on 27/09/2016
, work completed 27/09/2016
Recommended
Superb Service
We had an old (very old) back boiler that needed to be replaced with a combi boiler. Wow what can I say Aaron and Kyle worked cleanly, effectively and quickly and got the job done to the highest quality. We are over the moon with the service we received and I have no hesitation in recommending these guys to anyone. A lovely, friendly and professional service from everyone we spoke to at High Efficiency Heating from start to finish. Thank you Andy, Sharron, Aaron and Kyle.
Nicola
Posted on 25/08/2016
, work completed 25/08/2016
Recommended
Brilliant as always!
Friendly contact. Clear time and date given - Option to contact if necessary. Polite, friendly workman. Superb treatment. Will always recommend without hesitation
Madge, Lancashire
Posted on 06/09/2016
, work completed 06/09/2016
Recommended
My Review
Paul, Lancashire
Posted on 23/09/2016
, work completed 23/09/2016
Recommended
Very efficient
I called the company as a matter of urgency. They responded promptly, the part required was delivered and fitted the next day. The engineer Dave was extremely professional and did an excellent job. I will definitely use them again and have no hesitation in recommending them to others.
Vera, Lancashire
Posted on 11/11/2016
, work completed 11/11/2016
Recommended
Top notch
Gareth was very helpful, tidy, well mannered. A real pro in the service team. Would and have recommended on Facebook under my professional name of Roger-T-Artful.
Roger, Lancashire
Posted on 18/10/2016
, work completed 18/10/2016
Recommended
Superb job
Thank you to Aron, Kyle & Dylan, three highly skilled and professional engineers sent to my home to fit new boiler and radiators, which I feared was going to be a very difficult job because I live in a very old house with plumbing where it shouldn't be. The engineers were very pleasant and hard working and nothing seem to phase them, they were mustard at their job. I am over the moon with the finished product.
Carol, Cheshire
Posted on 25/10/2016
, work completed 25/10/2016
Recommended
Out of Hours Breakdown
A Bank Holiday is not a good time for the central heating to pack up but HEHUK responded promptly to the call out, despite a lot of other 'priority jobs that they had to deal with that day, They identified the fault and fixed the problem. A great family firm who do jobs to a high standard and always charge a fair price for the job
1981181
Posted on 08/01/2017
, work completed 08/01/2017
Recommended
Fast, efficient & friendly
I would have no hesitation in recommending H.E.H to anyone. They were fast, efficient, friendly & well priced.
Peter, Lancashire
Posted on 04/01/2017
, work completed 04/01/2017
Recommended
Brilliant
The service I received was excellent & Dave, the lad that came, was very good.
Eileen, Cheshire
Posted on 25/11/2016
, work completed 25/11/2016
Recommended
Great job, very professional
Dealt with High Efficiency Heating for several years, always prompt, professional and excellent work carried out. Nothing is a problem for Andy and his first rate team of engineers.
Keith, Lancashire
Posted on 10/03/2017
, work completed 10/03/2017
Recommended
Great job fitting new boiler
Aaron and Andrew were great, they had done most of the boiler replacement by lunchtime so the heating could come on again. Fully cleaned up afterwards and explained how new boiler worked. Would recommend.
Paul, Lancashire
Posted on 11/02/2017
, work completed 11/02/2017
Recommended
Professional job.
Boiler service, very helpful and professional.
Lesley, Cheshire
Posted on 16/02/2017
, work completed 16/02/2017
Recommended
Heating system replacement
I was hopeful that the contractor, High Efficiency Heating UK Ltd, might be able to carry out the work needed because they had been recommended to me by friends ( I am now 83 and live alone, my husband having died last year) My concerns included: a) would they work within the costs quoted; b) would they complete the job in good time; c) would the house be left in a mess. I need not have worried. The lads who carried out the job were clearly on top of their profession. From the word go, they listened to my concerns and told me what was going to happen. True to their word in every respect they did a super job with old-fashioned courtesy and professionalism. What impressed me most was the smoothness with which the work was carried out - I hardly noticed they were there. My energy usage has, as promised, already shown a marked decline in costs and, all in all, I am extremely pleased that I listened to friends and followed their recommendation. This review is given in the same spirit: if you need work done on your central heating equipment, you really could not put your faith in a better firm than High Efficiency Heating.
Florence Pritchard
Posted on 02/05/2017
, work completed 02/05/2017
Recommended
On time. Great job. Nice and tidy. Good lads.
The lads did a great and tidy job. One or two structural problems but they got over them and finished the job. Well done. High efficiency heating. Will use again.
Alan, Lancashire
Posted on 24/05/2017
, work completed 24/05/2017
Recommended
Prompt, efficient and friendly.
HEH UK Ltd are reliable in maintenance and installation of gas appliances and heating systems. They are always friendly and helpful. I have relied on them for many years now.
Douglas, Lancashire
Posted on 28/06/2017
, work completed 28/06/2017
Recommended
Very good job excellent
I've dealt with this company many times, very professional on time, always clean up when job finished. Would recommend them to anyone. Excellent company.
Pauline, Lancashire
Posted on 01/09/2017
, work completed 01/09/2017
Recommended
Excellent workmanship
HEH fitted our boiler over 10 years ago and have been available when required as the boiler has aged and required some repairs. I have recently had a gas fire installed by HEH. I received a text on the day of the appointment to confirm that name of the engineer and that he was on his way. Dave Taylor was professional and his knowledge was excellent. Thank you for your continued service HEH - always reliable and efficient.
Payan1234
Posted on 01/11/2017
, work completed 01/11/2017
Recommended
Prompt and Professional
Engineer was polite, prompt and professional. Very helpful, able to answer all my questions. Also did a brilliant job.
Which? Trusted Traders Consumer
Posted on 07/11/2017
, work completed 07/11/2017
Recommended
Excellent
From them coming out to see the old boiler, giving me a quote. People fitting the boiler the company planning to see if everything was ok. Excellent I would recommend.
Sharon, Cheshire
Posted on 05/10/2017
, work completed 05/10/2017
Recommended
Courteous and professional service
I was looking for a local company to service my elderly mother's boiler. From the outset High Efficiency Heating UK gave us excellent service. Every stage of the service was explained and they gave excellent advice and value for money. I have no hesitation in recommending them 100%!
Janet, Cheshire
Posted on 13/11/2017
, work completed 13/11/2017
Recommended
Excellent job
Nice friendly engineer, very pleasant. Did an excellent job, no mess. Would highly recommend you now even though we hadn't heard of you before.
Michael, Cheshire
Posted on 02/01/2018
, work completed 02/01/2018
Recommended
Outstanding
Service was outstanding from start to finish. Dylan listened to everything we were worried about and then purposefully ensured we were 110% satisfied once complete.
Dean, Lancashire
Posted on 26/02/2018
, work completed 26/02/2018
Recommended
Very good & efficient job
Everything done with care and consideration - really efficient job - would definitely recommend.
Susan, Lancashire
Posted on 01/02/2018
, work completed 01/02/2018
Recommended
Great service
Thanks to all at Heh,We are very pleased with the work carried out and if we need any work done in the future you would be the first to call .
Pauline
Posted on 23/02/2018
, work completed 23/02/2018
Recommended
They came,they saw,they conquered.
Richard came to my house very polite, this is the system you need for this house.Dylan and Harry came and removed the old system and in went the new,and what a cracking job they both did a different house altogether now nice and warm. Cheers everyone at HEH(UK)LTD.
David Saville
Posted on 27/02/2018
, work completed 27/02/2018
Recommended
Great, efficient service.
HEH fixed my boiler and also serviced it. Excellent, friendly and efficient service on both occasions.
Customer in Cheshire East
Posted on 19/02/2020
, work completed 19/02/2020
Recommended
Professional and friendly service
An intermittent, loud noise and vibration from the water tank in the loft on running the hot taps from anywhere in the house was investigated by High Efficiency Heating UK Ltd who diagnosed it as a probable faulty ball-cock. It was agreed that a new one would be fitted at a subsequent date. However, a week after the initial investigation there had not been so much as a murmur from the water tank. I spoke to the chap who had come and he explained he had tweaked the ball-cock whilst he was here, and said that so long as the problem does not return there was no need to replace the part. I was not even charged for the initial call-out. I will certainly use this company again no matter how big or small the job. Highly recommended.
Customer in Greater Manchester
Posted on 07/10/2020
, work completed 30/09/2020
Recommended
New boiler system
We would highly recommend this company. Excellent work at an excellent price - good value from a local company who were far more competitive than the “big boys” ! From the initial quote right through to completion of the work all staff and workmen extremely friendly knowledgeable competent and helpful. Dave and George arrived precisely on time on the day of installation and worked non-stop all day to make sure work was completed to our satisfaction and ensuring everywhere had been put back in place and was tidy. If you’re contemplating having any heating work done give them a go and support our local businesses.
Customer in Greater Manchester
Posted on 01/10/2020
, work completed 28/09/2020
Recommended
Excellent job, well executed
Had to wait for a little as they were busy. However once ordered, the date was fixed they turned up as promised. Work was carried out to a high standard and included removal of old boiler, relocation and installation of new Worcester boiler and smart controls. The fitters Dylan and George were easy to talk to, explained everything well and were happy to answer my questions. They tidied up as they went and went above and beyond to do a complete job. I can now control each radiator manually and individually using an app and can also have one or more schedules. Takes a little bit of getting used to but is good when you get the hang of it. Given that the old system was complex and difficult to access and had a lot of redundant fittings, valves and pumps they did a great job of tidying up and simplifying the system. I would not hesitate to recommend as they are so professional. The company always responds efficiently when needed and even sent a Christmas card.
Customer in Greater Manchester
Posted on 19/01/2021
, work completed 18/11/2020
Recommended