Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

893 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
893 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Exeptional service provided
Customer Service
Quality
Value
A prompt, eliable, thorough and efficient job. The staff were respectful, polite, helpful and thoughtful.
dorothy, Greater Manchester Posted on 30/03/2020 , work completed 30/03/2020
Outstanding
Customer Service
Quality
Value
I highly recommend this company, they've just completed some work for us to a high standard. They were polite, friendly and professional.
Customer in Greater Manchester Posted on 22/06/2020 , work completed 22/06/2020
The trader replied (on 19/08/2020)
Good Afternoon Thank you for your kind review. We are so pleased you are happy with the service your received Warmest Regards All the Team at HEH
Prompt & efficient repair
Customer Service
Quality
Value
Great experience once again with HEH. Quick and courteous call to report a faulty boiler. An engineer arrived, investigated and repaired the problem within an hour. Happy to report that he too was friendly, courteous, respectful and informative of his findings. Hot water and heating now restored once more. Many thanks to all.
Customer in Greater Manchester Posted on 29/07/2020 , work completed 29/07/2020
The trader replied (on 01/09/2020)
Good Morning. We are so happy your experience with us was great. We will always ensure our customers understand faults and procedures with their boilers. We are happy that you now have running hot water and heating just in time for the winter months. Thanks for having us carry out work in your home Warmest of Regards From all the Team at HEH
Work carried out to high standard
Customer Service
Quality
Value
Full boiler service, work done quickly and efficiently, nature of repairs explained by engineer, work carried out to high standard and site left clean and tidy.
Customer in Greater Manchester Posted on 19/08/2020 , work completed 19/08/2020
The trader replied (on 15/09/2020)
Good Afternoon Thankyou for taking the time to leave us a kind review. We are so pleased you were happy with the service you received and that your boiler will be running smoothly and efficiently during the winter months Warmest of Regards From all the Team at HEH
Fantastic service
Customer Service
Quality
Value
I have used this company for years and wouldn’t use any other. They are reliable and trustworthy and give fantastic service. They put our central heating system in and have serviced it every year since I trust them totally. There has never been any problems with any of the work they have done as they do it to such a high standard
Customer in Greater Manchester Posted on 03/09/2020 , work completed 03/09/2020
The trader replied (on 13/10/2020)
Hello Thank you for your very kind review and thank you for putting your trust into us and having us back over the years to maintain your gas appliances. It really does mean so much. Thanks Again From all the Team at HEH
The trader replied (on 13/10/2020)
Hello Thank you for your very kind review and thank you for putting your trust into us and having us back over the years to maintain your gas appliances. It really does mean so much. Thanks Again From all the Team at HEH
Excellent service and communication
Customer Service
Quality
Value
Andy visited and assessed numerous boilers for us at different locations, sent a report on the same day and completed the works necessary to avoid costly condensate pipe freezing issues before winter comes. The text messaging service was really helpful as it is a handy reminder of the appointments. Five star service, would highly recommend.
Customer in Greater Manchester Posted on 27/08/2020 , work completed 27/08/2020
The trader replied (on 15/09/2020)
Good Afternoon Thank you for your kind review. HEH understand how busy life can be so we like to give our valued customers gentle reminders of their appointments. We are so pleased you were happy with the service we provided and that your boilers and pipes will now run smoothly during the winter months. Warmest of Regards From Andy and The Team at HEH
Radiator problem
Customer Service
Quality
Value
One radiator was not getting hot - Andy from HEH came the next day and resolved the problem within 10 minutes. He used PPE and kept socially distanced. Brilliant service, friendly and helpful.
Customer in Greater Manchester Posted on 09/09/2020 , work completed 08/09/2020
The trader replied (on 20/10/2020)
Good Afternoon Thank you for your kind review. We are really pleased that Andy managed to get your radiator back going for you. During these uncertain times its important to us that our customers are warm in their homes. Thanks Again Warm Regards From all the Team at HEH
Complete heaating system
Customer Service
Quality
Value
During my annual boiler service it was discovered the heating had a blockage and could breakdown at any time, My service engineer could not do the job but got in touch with High Efficiency. They phoned me the same day with an appointment. Andy Baxter, came a couple of days later. He explained a complete heating system was required. Went away priced the job. Two weeks later two lovely young men came. They worked very hard for the 3 days it took. They were very pleasant, helpful nothing too much trouble. I have mobility problems and am old but treated me with respect, and chatted to me when in the room. I now have lovely new radiators and combi boiler. They put everything back in its place. Even sealed my leaking gutter whilst they had the ladder at the back. It is a lovely Company to deal with and lovely staff.
Customer in Greater Manchester Posted on 25/09/2020 , work completed 24/09/2020
The trader replied (on 20/10/2020)
Good Afternoon Thank you for your very kind review. We are so pleased that you were happy with the service you received during your recent boiler installation and that the engineers took care of you. All of our customers mean so much to us and we will always go above and beyond to make sure that you are safe and warm in your home. We hope that you can now enjoy the winter months free from worry that your boiler may breakdown. If you need any assistance with your new boiler or controls please do not hesitate to contact us Warmest of Regards From all the Team at HEH
The annual boiler service was completed efficiently, with politeness and was informative. This is the quality service as always. Thanks Andy
Customer Service
Quality
Value
Professional and efficient is there business ethos. I trust and appreciate there friendly advice and standard of work. I have recommended them to others consistency is key!
Customer in Greater Manchester Posted on 29/10/2020 , work completed 29/10/2020
The trader replied (on 06/11/2020)
Good Afternoon We really appreciate your very kind review. Thank you. We pride ourselves on our customer service and genuinely love what we do. Thank you so much for your recommendations. Warmest Regards From all the Team at HEH
Great Work
Customer Service
Quality
Value
Had 2 radiators changed and a boiler service. Install team arrived at agreed time, work carried out quickly and cleanly. Service engineer arrived just after install team and carried out full service on boiler. Engineer and install team checked system was working correctly before leaving. Will definitely recommend HEH(UK) LTD and have no problems using them in the future.
Customer in Greater Manchester Posted on 04/11/2020 , work completed 04/11/2020
The trader replied (on 06/11/2020)
Good Afternoon Thankyou for your five star review. It means a lot. We are so pleased you were happy with our quality of work and the service you received and we hope you are enjoying the warmth of your new radiators! If you need any assistance in the future you know where we are. Warmest Regards From all The Team at HEH
Really great work
Customer Service
Quality
Value
I had a kitchen heater which was broken and wouldn't spark. The engineer who came, C Rogers, was polite and efficient. He explained all the job to me and even, even though the heater has been condemned, arranged for a replacement to be sorted for me as soon as possible. I wouldn't hesitate to use them again for my boiler and gas fire servicing.
Customer in Greater Manchester Posted on 06/11/2020 , work completed 06/11/2020
The trader replied (on 24/11/2020)
Hello Thank you for your great review. We are so pleased we could be of assistance to you and that we are able to supply and install a new wall heater for you in time for Christmas. We look forward to seeing you in the near future. Warmest of Regards From C. Rogers and all the team at HEH
Excellent Service
Customer Service
Quality
Value
Woke this morning to a leaking boiler so rang High Efficiency Heating. They were extremely busy but managed to get an engineer to me to look at the problem. Once the engineer saw the boiler he had it fixed in half an hour giving us our heating and hot water back. Great service and reasonable price. High Efficiency from the call taker to the engineer, can definitely recommend these for your boiler needs.
Customer in Greater Manchester Posted on 16/11/2020 , work completed 16/11/2020
The trader replied (on 08/12/2020)
Good Afternoon Thank you for you kind review. HEH will always try to priorities emergency's even in our busiest months. We are so happy we managed to repair your boiler for you and thank you for considering us for recommendation. Warmest of Regards From all the Team at HEH
Repair and Service
Customer Service
Quality
Value
Andy provided us with the best solution at a very reasonable price. The work was carried promptly and efficiently and in a thoroughly professional manner. We are extremely happy and would not hesitant this company.
Customer in Greater Manchester Posted on 03/12/2020 , work completed 03/12/2020
The trader replied (on 12/01/2021)
Good Afternoon Thank you for your kind review. Andy will always find the best and most cost effective solutions for all of our customers we are so pleased you were happy with the quick response and service you received. If you need us in the future please don't hesitate to contact us. Thanks Again From All The Team at HEH
Brilliant firm
Customer Service
Quality
Value
Had my old Heatline comboi changed to a new Worcester combi. Brilliant workmanship. Excellent service from Start to finish.
Customer in Greater Manchester Posted on 21/12/2020 , work completed 21/12/2020
The trader replied (on 12/01/2021)
Good Afternoon Thank you for you kind review. We are so pleased you were happy with the service you received from our Installation Team. We hope that you are feeling the benefits of your new Worcester Bosch combi boiler. We look forward to seeing you again for your annual boiler service. If you need any assistance with your new boiler please do not hesitate to contact us. Warmest of Regards From all the Team at HEH
Good service once again
Customer Service
Quality
Value
I've used High Efficiency Heating quite a few times and each time they have risen to the occasion ranging from simple (but not for me) problems to the more complex.
Customer in Greater Manchester Posted on 17/12/2020 , work completed 16/12/2020
The trader replied (on 12/01/2021)
Hello Thanks for your great review. It is much appreciated. HEH will rise to any challenge no matter how big or small for our customers. We hope that your heating system is now keeping you warm during these uncertain times. Thank you again From all of the Team at HEH
Top Firm
Customer Service
Quality
Value
Phoned regarding a leak on central heating system. Within the hour the job was done. Very well presented engineer who spoke in none-technical language which I appreciated. Can't speak highly enough of this local,caring company. Wouldn't think of using any other firm.
David in Greater Manchester Posted on 07/01/2021 , work completed 07/01/2021
The trader replied (on 12/01/2021)
Good Afternoon Thank you for your great review. We are so pleased you were happy with the service we provided. It important our customers understand the works we are to carry out in their homes. And it makes us really happy that you would consider us again to carry out work for you. Warmest of regards From all the Team at HEH
Boiler service.
Customer Service
Quality
Value
I have been having my boiler serviced by HEH for the past three years. I would highly recommend them for your heating and servicing needs. Always professional, on time, and great to deal with. They are one of those firms that after being used, you will no longer need to shop around. A good quality firm is always worth sticking with and this is certainly the case with HEH.
Customer in Greater Manchester Posted on 08/02/2021 , work completed 08/02/2021
The trader replied (on 12/02/2021)
Good Morning Thank you for your great review and being a valued customer of ours for the past 3 years. Its an absolute pleasure carrying out our services to customers like yourself and we are so pleased that you have chose us to carry out your gas heating needs. Warmest Regards From all the team at HEH
Perfect
Customer Service
Quality
Value
Annual boiler service at new property, expected some issues but there were none. Talked through some of the common faults, sorted out the key issue to fill the boiler. Even showed me how to sort out the batteries in the thermostat.
Customer in Greater Manchester Posted on 15/02/2021 , work completed 15/02/2021
The trader replied (on 19/02/2021)
Hello Thank you for taking the time to leave us a great review. We really appreciate it. We are so pleased that their were no issues with the boiler during your boiler service. Our engineers are always happy to answer any questions while on site and talk through any queries. If you need further assistance please do not hesitate to contact us otherwise we hope you are settling into your new home nicely. Warmest Regards From all the Team at HEH
Very Impressed
Customer Service
Quality
Value
New boiler fitted to replace a really old boiler. 2 Young Lads came and did the work. Both were very clean and tided up after themselves. Both were really friendly and happy throughout even though it took them a while to remove the old one! I can honestly say I have no hesitation about recommending this Business. SJW
Which? Trusted Traders Consumer Posted on 04/03/2021 , work completed 22/02/2021
The trader replied (on 05/03/2021)
Good Afternoon Thank you for taking the time to leave us a kind review. And thank you for considering us for a recommendation. Some jobs can turn out more complex than others but nether the less our engineers carry out the works no matter how big or small. We hope that you are enjoying the benefits of your new boiler and we look forward to seeing you in the future for your annual boiler maintenance. If you need any assistance with your new boiler before then please do not hesitate to contact us Warmest Regards From all The Team at HEH
Friendly and Professional Service
Customer Service
Quality
Value
Two issues with our central heating and hot water systems caused by a less than positive experience with other Companies were rectified in a professional manner with good advice given and a very friendly manner. I am happy to recommend High Efficiency Heating.
Customer in Greater Manchester Posted on 12/03/2021 , work completed 12/03/2021
The trader replied (on 19/03/2021)
Good Afternoon Sorry to hear that you had a negative experience with other companies. HEH are so pleased that we managed to get your heating up and running smoothly again and you were happy with the service and advise that you received from us. If you need assistance with your heating in the future you know where we are Warmest Of Regards From all the Team at HEH
Professional and Efficient
Customer Service
Quality
Value
I've been a customer of HEH for a very long time, I can honestly say Andy and Sharron and their team are brilliant at what they do. Over the years I've had some breakdowns on my boiler, some at weekends and some in the evenings, Andy never makes me feel like that's a problem. The standard of work is always top quality, I know Andy wouldn't put up with anything less. I've just had my yearly boiler service, what a really nice lad who came, friendly and efficient, he spotted a problem and put it right. Thank you for the usual brilliant service.
Gillian in Greater Manchester Posted on 31/03/2021 , work completed 31/03/2021
The trader replied (on 08/04/2021)
Good Afternoon Thank you for your lovely review and thank you for being a valued customer of ours for many years. HEH will always prioritize emergency's and will always try to attend as prompt as possible even if that means calling out in the evening & weekend. You are right that Andy wouldn't have it any other way. We hope that your boiler will continue to run smoothly now after your annual boiler service but should you need us, you know where we are. Warmest Regards From all the Team at HEH
HEH review
Customer Service
Quality
Value
I have had HEH out a couple of times, for various works completed as well as yearly boiler checks. Always 5* service. Amazing company that really values its customers. Even came a week early to our appointment.
Michael in Greater Manchester Posted on 07/04/2021 , work completed 07/04/2021
The trader replied (on 08/04/2021)
Good Afternoon Thank you for you kind review. How efficient are we showing up a week early?? We are so pleased that you are happy with the service you have received on each of your visits. Thank you for your continued custom it really does mean a lot. Warmest of Regards From all the Team at HEH
Excellent Service
Customer Service
Quality
Value
Excellent service, prompt and efficient. Had my boiler up and running on the first visit and faulty part renewed a few days later.
David in Greater Manchester Posted on 20/04/2021 , work completed 19/04/2021
The trader replied (on 29/04/2021)
Good Afternoon Thank you for your lovely review. We are so pleased we managed to get your boiler up and running for you. We hope you are enjoying the benefits of the repair carried out. Warmest of Regards From all the Team at HEH
Great service and efficiency
Customer Service
Quality
Value
I was let down badly by my usual gas servicer when my boiler failed over the bank holiday. One call to HEH solved all my problems. An engineer (Chevvy) called the next morning + diagnosed the problem. The company sourced a new fan + it was fitted (by Gareth) the next day which fixed the problem. Customer service and advice was faultless. I recommend them highly.
Carol in Greater Manchester Posted on 11/05/2021 , work completed 06/05/2021
The trader replied (on 13/05/2021)
Hello Thank you for your valued custom and Thank you for taking the time to leave us a kind review. We are so pleased that the team at HEH managed to get your boiler up and running smoothly again. Warmest of Regards From All The Team at HEH
Excellent work
Customer Service
Quality
Value
We had a new boiler installed this week. We agreed the quotation three months ago and given a start date of the 10th May (our choice). The fitters arrived on that date and completed the work within the given three days. All the work was done with almost no disruption. The fitters were pleasant and courteous and cleaned up at the finish. I would definitely recommend this company and have done so to family and friends. I have also found this company very approachable when speaking to the office.
Mr & Mrs Baines in Greater Manchester Posted on 13/05/2021 , work completed 12/05/2021
The trader replied (on 14/05/2021)
Good Afternoon Mr & Mrs Baines Thank you for taking the time to leave us a lovely review. We also greatly appreciate your recommendations. We are pleased you were happy with the service you received from the install engineers during your new boiler installation and the office staff are always here to help with any enquiries you may have with regards to your heating system and controls. We hope that you are enjoying the benefits of your new boiler Warmest of Regards From all the Team at HEH
Boiler service
Customer Service
Quality
Value
Top quality work done by a friendly and very helpful engineer. I have used this company for many years and the service I have always received has been perfect. Wouldn't use anyone else.
Barbara in Greater Manchester Posted on 21/06/2021 , work completed 21/06/2021
The trader replied (on 22/06/2021)
Good Afternoon Barbara Thank you for your very kind review. We really do appreciate your continued custom. We look forward to seeing you in the future for your boiler maintenance. If you need us before then however, you know where we are. Warmest of Regards All The Team at HEH
Boiler Service
Customer Service
Quality
Value
Have used HEH for many years and would recommend them for any work involving Central Heating and Plumbing.
Roy in Greater Manchester Posted on 13/07/2021 , work completed 13/07/2021
The trader replied (on 23/07/2021)
Hello Roy Thank you for your very kind review and your continued custom and thank you for considering us for a recommendation. We look forward to seeing you again in the future for your annual boiler maintenance Kind Regards From all the Team at HEH
Highly efficient, informative
Customer Service
Quality
Value
As the previous house owner was a customer for years, I decided to stick with them. I asked them to remove the old gas fire and back boiler so I could get the fireplace removed and the area prepared for a different fire. Andy 'The Boss' came out to assess the job and told me he'd also return to advise on the replacement (I was hoping to use a gas fired 'wood burner' stove, I'd brought with me), once I'd had the fireplace removed. On the day, the guys not only removed the fire and boiler but said, as they'd done it so quickly, they'd get the fireplace out too. All done very quickly, efficiently and cleanly! They've taken photos of the area and made suggestions on what can be done so I can install my stove, as the current space isn't quite big enough. The fire and boiler have been taken away and the fireplace and rubble, neatly stacked outside. Masks were also part of their uniform! Super impressed with this company.
Sue in Greater Manchester Posted on 21/07/2021 , work completed 21/07/2021
The trader replied (on 23/07/2021)
Hello Sue Thank you for taking the time to leave us a lovely review and thank you for putting your trust into us and have us back to continue carrying out work in your new home. We are pleased that you are happy with our work so far and we managed to have the time to complete the extra work also. Andy looks forward to seeing you again in a couple of weeks to advise on the work that is required for your stove. If you need us before than, you know where we are Warmest Regards From all the Team at HEH
Boiler Service
Customer Service
Quality
Value
Appointment was easy to do, communication from HEH was excellent. I knew exactly when the engineer would arrive. Regular texts to confirm the appointment. He arrived at the agreed time answered all my questions, provided information at the end of the service and left the area clean and tidy Great job
Customer in Greater Manchester Posted on 04/10/2021 , work completed 04/10/2021
The trader replied (on 15/10/2021)
Good Morning Thank you for your great review. We like to keep our customers updated at all times while carrying out work in your home. All of our engineers are & fully qualified, therefore are able to answer any questions you may have with regards to your heating system. We are so pleased that you were happy with the service you received. If you require further assistance with your heating during the colder months please do not hesitate to contact us Warmest Regards From all the Team at HEH
Efficient service and excellent work
Customer Service
Quality
Value
We have used this company for many years and always found them to be:- Very efficient, quality work, easy communication, very clean work, follow safe Covid practices.
Customer in Greater Manchester Posted on 15/10/2021 , work completed 15/10/2021
The trader replied (on 29/10/2021)
Good Afternoon Thank you for your very kind review. Our team are still very much following all of the Covid guidelines for the safety of our customers and ourselves. Thank you so much for your continued custom we are so pleased that you were happy with the service you received. Warmest Regards From all the Team at HEH
Professional as ever
Customer Service
Quality
Value
I always use HEH and they didn't disappoint this morning. On time, professional and a perfect service on my boiler.
Customer in Derbyshire Posted on 01/11/2021 , work completed 01/11/2021
The trader replied (on 26/11/2021)
Hello Thank you for your review. It really means a lot. We are so pleased you were happy with the service you received from our team. We wish you a very happy, warm and cozy winter. Warmest Regards From all the Team at HEH
First class
Customer Service
Quality
Value
First used HEH 8 years ago when we had a full central heating system fitted. Dust coverings were put down before the start of any work. Removal of the old system including the large water tank from the loft which was in itself a difficult job. After leaving them with all brewing info we went out and left them to it. Returning 4/5 later the team were just removing the dust covers. You would never know they had fitted a new heating system very room was spotless . HEH have carried out an annual service over the last 7 years and again been first class. We have recommended HEH to family /neighbours and friends all have had the same First class service. We would like to thank Andy & Sharon Baxter & all their team for all the work they have carried out for us.
Customer in Greater Manchester Posted on 23/11/2021 , work completed 22/11/2021
The trader replied (on 14/01/2022)
Good Afternoon, Thank you for your very kind review. HEH always take care when working in our customers' homes. Our engineers always appreciate a good brew ;) - We are so pleased with the service we provided during your installation and since then during your boiler maintenance. We would like to thank you for your continued custom over the past 8 years. It really does mean a lot. Also thank you for considering us for recommendations to your family and friends. we really appreciate it. Warmest Regards From all the Team at HEH
2 Fire checks and carbon monoxide check
Customer Service
Quality
Value
As usual, friendly, expert visit from a trusted company, total satisfaction with this company and all employees
Yvonne in Greater Manchester Posted on 02/12/2021 , work completed 02/12/2021
The trader replied (on 09/02/2022)
Good Morning Yvonne Thank you for your kind review. It really does mean a lot. Warmest Regards From all the Team at HEH
New Boiler
Customer Service
Quality
Value
Installed new Combi Boiler, work kept to schedule and budget. Care was taken in the home to create minimum mess and work finished off neatly, taking into consideration the look of the house. Eg, replacement bricks, pipes, etc match existing colours. Everything was explained to me, the engineers were very friendly and helpful. Very happy with the service. 👍
Irena in Greater Manchester Posted on 01/12/2021 , work completed 01/12/2021
The trader replied (on 09/02/2022)
Good Morning Irena Thank you for taking the time to leave us a great review. HEH will always carry out any work to a high standard during any job. We are so pleased that you were happy with the service that you received from our team. We hope that you are enjoying all the benefits of your new Worcester Bosch Boiler. Warmest Regards From all the Team at HEH
Boiler service & radiator
Customer Service
Quality
Value
We've been using this company for 30 years & have always found them to be very responsive in an emergency, Plus they always turn up on time for planned works & boiler services. 13 years ago a new radiator they'd installed for us failed because it's an old house & the pipes were corroded. They identified the problem straight away. They dug up the concrete flooring, re-laid the pipes & floor, and supplied us with a much better quality radiator than we had before!
Lucy in Greater Manchester Posted on 14/12/2021 , work completed 14/12/2021
The trader replied (on 09/02/2022)
Good morning. Thirty years wow! Andy would have been in his heyday then. Thank you so much for your continued custom. We are thrilled that our commitment to the job has continued in this ever changing industry and we have managed to keep valued customers like yourself by our side along this journey. Our team will always provide the best advise when it comes to heating your homes. Thank you once again Warmest Regards From all the Team at HEH
New boiler
Customer Service
Quality
Value
We had a problem with our old boiler two weeks before Christmas, not an ideal time. HEH, who we've used for over twenty years came out to assess the boiler which was beyond economical repair. We managed to get the boiler replaced at a good price by efficient, friendly engineers who not only cleaned everything up after their selves but also took the time to explain the operations of the new boiler, and all before Christmas.
Customer in Greater Manchester Posted on 03/01/2022 , work completed 21/12/2021
The trader replied (on 09/02/2022)
Good Morning. Thank you for your kind review. Two weeks before Christmas is not an ideal time for your boiler to pack in at all. We are so pleased that we could be of assistance to you during this time and managed to get your home warm and cosy in time for the Christmas break. HEH will always prioritise emergency repairs or installs not matter what time of year. Thank you for having us carry out work in your home. Warmest Regards From all the Team at HEH
Great Boiler fitting by 2 Great lads
Customer Service
Quality
Value
Today I had my new Bosch boiler fitted by HEH UK LTD. It was a big job taking a old boiler from a back bedroom to a new boiler being fitted downstairs. The work meant a lot of floorboards had to come up and lots of piping re-routed but none of this seemed to bother Dave or Liam the two Gas engineers. It was a 2 day job, after day one we had no heating but we knew this was going to happen but they gave us heaters to use overnight the next day they arrived on time again, after a quick chat they got hard at it. They both worked great as a team and by 3 pm everything was completed. I was amazed at how everything looked normal again, floorboards all laid correctly and they even hovered up after themselves. I couldn’t fault their workmanship and will be passing on the company name to anyone who asks me do I know any plumbers. Outstanding work and my wife and I would like to say a big thank you.
Customer in Greater Manchester Posted on 07/01/2022 , work completed 07/01/2022
The trader replied (on 09/02/2022)
Hello Thank you for your great review. We would like to say a big thank you to you for having us carry out work in your home and for considering us for a recommendation! Our teams at HEH do like to get involved in big projects like yours and will always keep work areas clean and tidy before, during and after any works. we carry out. We are so pleased you were happy with the service you received from Dave and Liam and we hope that you are enjoying all of the benefits of your new upgraded Worcester Bosch System. Warmest Regards From all the Team at HEH
Excellent service
Customer Service
Quality
Value
Boiler service efficient as always (installed boiler originally 12 years ago). Text before arrival, knowledgeable engineer arrived promptly, good future advice given but thankfully not with a sales pitch manner. Cleaned up and i was able to pay contactless immediately. Good service.
Customer in Greater Manchester Posted on 02/02/2022 , work completed 02/02/2022
The trader replied (on 09/02/2022)
Good Afternoon. Thank you for your kind review and thank you for your continued custom over the past twelve years. We are so pleased that you have been happy with the no nonsense service you have received from out team. We hope to see you again in the future for your boiler maintenance. Warmest Regards From all the Team at HEH.
Fire surround
Customer Service
Quality
Value
Two excellent heh fitters, so polite, kind, thoughtful, professional. Couldn’t ask for better service - as expected from heh
Customer in Greater Manchester Posted on 23/02/2022 , work completed 23/02/2022
The trader replied (on 23/03/2022)
Hello Thank you for taking the time to leave us your lovely review. We are so pleased that you were happy with the service you received. Warmest Regards From all the Team at HEH
INCREDIBLE PROFESSIONAL WORK BEYOND OUR EXPECTATIONS
Customer Service
Quality
Value
We are so incredibly happy and over the moon with the quality, workmanship, efficiency, service and professionalism Dave and his team conducted from the onset of replacing our whole heating system to the incredible results and standard we are so delighted to have in our home. Prior to finding High Efficiency Heating in a magazine in Saddleworth we had spent a miserable 10 months constantly persuing other heating instillation companies who continually let us down, were unreliable and unprofessional. After seeing their advert, we were drawn to the company being local, specialists of installing Worcester boilers (which we wanted), the awards they had received and they just looked professional. When Richard came around to do the quote, we felt at that stage we were dealing with a professional company. Dave and the boys delivered beyond our expectations, every day extremely punctual, working hard and leaving the house in perfect condition. I cannot recommend them highly enough. I wish they could do all the other work I need to do in my house, life would be a breeze. Thanks so much to you all
Customer in Greater Manchester Posted on 08/03/2022 , work completed 04/03/2022
The trader replied (on 24/03/2022)
Good Afternoon Bless you for your kind review. Its an absolute pleasure to carry out work for customers like yourself. We are delighted that you were happy with the services that you received from all of our team. Thank you for having us carry out work in your home. We hope that you are enjoying the benefits of your new boiler. If you require any further assistance please do not hesitate to contact us Warmest Regards From all the Team at HEH
Brilliant
Customer Service
Quality
Value
Have used HEH for years for my boiler service but used an independent for my gas fire. I was let down badly and requested HEH service my fire. I’m so glad I did as the service was quick efficient and clean. I have known David for years, he is always pleasant and polite. I will definitely be staying with HEH for both appliance services in the future.
Customer in Derbyshire Posted on 18/03/2022 , work completed 18/03/2022
The trader replied (on 25/03/2022)
Hello Thank you for taking the time to leave us a great review. Dave is a quality engineer and loves what he does. We are so pleased that you will be staying with us for your future gas appliance maintenance. We look forward to seeing you again Warmest Regards From all the team at HEH
Excellent Service
Customer Service
Quality
Value
I have used HEH for many years to both routinely service my gas boiler as and carry out occasional repairs. I’ve always found them to be helpful and able to visit in a reasonable amount of time.
Customer in Greater Manchester Posted on 11/04/2022 , work completed 11/04/2022
The trader replied (on 20/04/2022)
Good Afternoon Thank you for your very kind review. We are happy to hear that your find our team and services helpful. Thank you for your continued custom. We look forward to seeing you again for your next annual service :) Kind Regards From all the Team at HEH
Very impressed.
Customer Service
Quality
Value
My brother recommended High Efficiency Heating, to me as he had a new boiler fitted and was extremely pleased with the service he received. I have had a new boiler fitted today and I am also extremely pleased with the work that has been carried out. From the initial consultation with this company through to the final installation I cannot fault them. All contacts from quotation, administration and service engineers have been very professional, efficient and very friendly. I will certainly recommend them.
Tricia in Greater Manchester Posted on 03/05/2022 , work completed 03/05/2022
The trader replied (on 05/05/2022)
Hello Thank you for your very kind review. It is much appreciated. We are so pleased that you were happy with the service you received from the first call to the installation. We like to make sure that all of our customers are kept up to date with works that are to be carried out in their homes. Thank you for considering us for a recommendation. We hope that you are enjoying all of the benefits of your new boiler. Should you need any assistance please do not hesitate to contact us. Warmest Regards From All the Team at HEH
Boiler Repair
Customer Service
Quality
Value
First time I've used these guys, they were quick, prompt, and told me exactly what was wrong with my boiler, and fixed my boiler same day. I wouldn't hesitate to use these guys again, and recommend them to my friends and family, first class job from the engineers. Can't fault them.
Customer in Greater Manchester Posted on 28/04/2022 , work completed 28/04/2022
The trader replied (on 03/05/2022)
Hello Thank you for your first class review and thank you for having us carry out work in your home. We are so pleased that we could be of assistance to you and managed to get your heating back up and running again. Thankyou for considering us for a recommendation also. Warmest Regards From all the Team at HEH
Service
Customer Service
Quality
Value
I have been with this company for a while and can honestly say that they have always been excellent. The latest job was the annual service, they contacted me to say it was due and arrange a time and date suitable for me. On the day, they contacted me with the time they were arriving (no waiting in all day) came on time did the service,the chap was polite cleaned up and assured me as to what had been done and that everything was fine. I cannot fault H-E-H.
Clifford in Greater Manchester Posted on 19/05/2022 , work completed 10/05/2022
The trader replied (on 14/06/2022)
Good Afternoon Clifford Thank you for your great review and thank you for your continued custom, it means a lot. We know how busy lives can get and how easy it can be to forget about boiler maintenance until it is to late, so we like to keep in contact with our customers with gentle reminders. We are so pleased that you were happy with the service that you received. Warmest Regards From all the Team at HEH
Fabulous Heating Upgrade
Customer Service
Quality
Value
Had an ageing central heating system replaced with an up-to-date Worcester Bosch combi. What a difference! Like walking into a different home! Reasonably-priced and fitted to the highest standards by friendly, professional engineers. I simply cannot praise them highly enough!
Andy in Greater Manchester Posted on 01/06/2022 , work completed 01/06/2022
The trader replied (on 14/06/2022)
Good Afternoon Thank you for your lovely review. We hope that you are enjoying all of the benefits of your new Worcester Bosch Boiler and that you were happy with the price and the service that you received. If you need any assistance with your new boiler or contrails please do not hesitate to contact us Kindest Regards From all the Team at HEH
Boiler service
Customer Service
Quality
Value
Engineer arrived to service our Combi boiler, work carried out quickly and everything left neat and tidy, great service, I would not hesitate to recommend High Efficiency Heating UK.
Customer in Greater Manchester Posted on 15/08/2022 , work completed 15/08/2022
The trader replied (on 18/08/2022)
Hello Thank you for your kind review. We are so pleased you were happy with the service that you received and we thank you for considering us for are recommendation. Warmest Regards From All the Team at HEH
A very Efficient and quick boiler service carried out within the agreed time schedule
Customer Service
Quality
Value
The Boiler was serviced Quickly and efficiently The Engineer was professional confident polite and careful Highly recommended
Customer in Greater Manchester Posted on 06/09/2022 , work completed 22/09/2006
The trader replied (on 21/09/2022)
Hello Thank you for your lovely review. We are so pleased that you were happy with the efficient service that your received from our service engineer. Warm Regards From all the team at HEH
New boiler installation
Customer Service
Quality
Value
A scheduled three day job that was carried out professionally, efficiently, on time, and considering the extent of the work, with little mess. In all, the team comprised of Dave, George, Ethan and last but by no means least, Jack. Each and everyone of them a credit to a great company. I had been anxious from the get go as it was such an undertaking but after witnessing them in action, I had confidence in their skills. I was asked to check each part of their work before starting another to see if I was satisfied with the outcome. Nothing was too much trouble. I cannot praise them highly enough, thank you gents. I have been in contact with everyone involved from the outset, senior management Andy and Richard, office staff Leanne and Louise (who are all lovely) and been given relevant information, help and advice at all times. I would not hesitate in recommending this company. I cannot finish without thanking Dave in particular. After scrambling about under my floorboards, he uncovered a treasure that has been hiding for almost forty years - a small jewelry box of my late mum's containing my daughter's silver christening bracelet and other precious items that my mum had bought for her. I was elated and so was Alex my daughter. Thank you sir. High Efficiency Heating (UK) Ltd I tip my hat to you all.
Joan in Greater Manchester Posted on 05/09/2022 , work completed 01/09/2022
The trader replied (on 06/09/2022)
Hello Joan Thank you so much for taking the time to leave us such a great review. We are so pleased you were happy with the service you received from all of our team. From all of the engineers who carried out work in your home to our admin staff Leanne and Louise, it has been an absolute pleasure working for you and we all absolutely loved your story of the lost memory box. We hope that you are enjoying all of the benefits from your new boiler. If you require any assistance, especially during the colder months please do not hesitate to contact us. Warmest Regards From all the Team at HEH
New combi boiler install
Customer Service
Quality
Value
From the initial visit & quote by Richard, dealing with the admin team regarding booking, financing & then rearranging the install at the last minute, to the team who carried out the installation, everyone at HEH was polite & courteous, helpful & most informative. The work was finished within the given timescale, the controls were fully explained & everything was left clean & tidy. The install team of George, Dylan & Jack were a credit to the company. HEH were recommended to me & I would not hesitate to do the same for anyone looking for an efficient professional service
Customer in Greater Manchester Posted on 05/09/2022 , work completed 26/08/2022
The trader replied (on 13/09/2022)
Good Morning Thank you for your very kind review. We are pleased that you found our staff informative and helpful from the initial enquiry to the installation. We thank you for allowing us to carry out work in your home and for considering us for a recommendation. If you need any assistance with your new boiler or controls please do not hesitate us. Warmest Regards All the Team at HEH