Prompt and Professional
Engineer was polite, prompt and professional. Very helpful, able to answer all my questions. Also did a brilliant job.
Which? Trusted Traders Consumer
Posted on 07/11/2017
, work completed 07/11/2017
Recommended
Excellent job
Nice friendly engineer, very pleasant. Did an excellent job, no mess. Would highly recommend you now even though we hadn't heard of you before.
Michael, Cheshire
Posted on 02/01/2018
, work completed 02/01/2018
Recommended
Courteous and professional service
I was looking for a local company to service my elderly mother's boiler. From the outset High Efficiency Heating UK gave us excellent service. Every stage of the service was explained and they gave excellent advice and value for money. I have no hesitation in recommending them 100%!
Janet, Cheshire
Posted on 13/11/2017
, work completed 13/11/2017
Recommended
Very good & efficient job
Everything done with care and consideration - really efficient job - would definitely recommend.
Susan, Lancashire
Posted on 01/02/2018
, work completed 01/02/2018
Recommended
Great service
Thanks to all at Heh,We are very pleased with the work carried out and if we need any work done in the future you would be the first to call .
Pauline
Posted on 23/02/2018
, work completed 23/02/2018
Recommended
Outstanding
Service was outstanding from start to finish. Dylan listened to everything we were worried about and then purposefully ensured we were 110% satisfied once complete.
Dean, Lancashire
Posted on 26/02/2018
, work completed 26/02/2018
Recommended
Friendly, prompt efficient
Andy Baxter came as soon as possible when my boiler outlet was frozen. He was very pleasant & patient even though they were extremely over worked. I've had my boiler 8 years & would recommend the firm to anyone.
Dorothy, Lancashire
Posted on 19/03/2018
, work completed 19/03/2018
Recommended
They came,they saw,they conquered.
Richard came to my house very polite, this is the system you need for this house.Dylan and Harry came and removed the old system and in went the new,and what a cracking job they both did a different house altogether now nice and warm. Cheers everyone at HEH(UK)LTD.
David Saville
Posted on 27/02/2018
, work completed 27/02/2018
Recommended
Efficient, clean installation
On March 13th HEH repaced our boiler and thermostat with a WAVE system. On his initial visit, Richard Perrins advised us on the best system for our needs, and explained the technical side in language that we could understand which was a great help. We agreed to have the new system fitted, and the "text alert" system was a great help in letting us know when the team would arrive. The actual fitting by Nathan Davis and his team was clean and efficient, with a minimum of mess and disruption and what mess there was was cleared up as the job progressed. The fitters were cheerful and polite throughout, and kept us informed about the progress of the job and answered any questions we had. Richard Perrins gave us a good after-sales explanation of how the WAVE system works, and nothing has been too much trouble. I would recommend this company to anyone needing a boiler installation. Excellent.
Robert Paul White
Posted on 28/03/2018
, work completed 28/03/2018
Recommended
Excellent
Excellent - most impressed - will certainly use them again.
Which? Trusted Traders Consumer
Posted on 07/03/2018
, work completed 07/03/2018
Recommended
Professional job
I have just had a new gas fire supplied and fitted by HEH UK Ltd. The two men who carried out the work were very professional, friendly and helpful. They keep everything covered up whilst doing the messy work and then completely clean up after completion. I would unreservedly recommend HEH UK Ltd to all my family and friends. Fantastic!
Dianne, Lancashire
Posted on 10/04/2018
, work completed 10/04/2018
Recommended
Excellent professional job
On time, clean and considerate to customers home. Superb service. Can and will recommend to others. Brilliant job.
Anthony, Lancashire
Posted on 09/04/2018
, work completed 09/04/2018
Recommended
Professional job
I have just had a new gas fire supplied and fitted by HEH UK Ltd. The two men who carried out the work were very professional, friendly and helpful. They keep everything covered up whilst doing the messy work and then completely clean up after completion. I would unreservedly recommend HEH UK Ltd to all my family and friends. Fantastic!
Dianne, Lancashire
Posted on 10/04/2018
, work completed 10/04/2018
Recommended
Fabulous new fire
Except for having a lovely new Valor Gas Fire, there was no trace anyone had fitted it. Also an old gas fire was taken out in another room & the gas pipe was safely sealed off, after taking up 2 floorboards & putting everything back, very tidy workmen both called Dave. Have used HEH before and cannot fault workmanship, tidiness and knowledge. Well done lads.
Geoffrey, Lancashire
Posted on 26/04/2018
, work completed 26/04/2018
Recommended
Excellent job
High efficiency team, were very professional, experienced, polite and very tidy. You would not be disappointed with their service.
Elizebeth, Lancashire
Posted on 18/04/2018
, work completed 18/04/2018
Recommended
Very helpful
The engineers arrived on time, after contacting me by phone to say they were on their way. All the work was carried out to a superb standard, with all information told when necessary, they were very helpful, hardworking and a pleasure to have them at my property. I would recommend the company, they telephoned to ask if the lads had turned up, how they were doing, and then a call at the end of the job.
Margaret, Lancashire
Posted on 09/08/2018
, work completed 09/08/2018
Recommended
Super work
Friendly efficient neat and tidy. Boiler installed with no fuss or mess. Everything explained clearly. Can’t recommend highly enough.
Christine
Posted on 27/09/2018
, work completed 27/09/2018
Recommended
Great company
We had our new boiler about four years ago now and they were friendly, punctual and did a good job. We had the boiler out on finance which is good when you suddenly need a new one close to Christmas. We have had no hassle from finance company and payments are never messed up, we ha e the boiler services every year by friendly efficient staff. They keep you updated by text as well as to when they are on their way and who will be turning up ... good bunch of people who want you to have no issues.
Andy findlow
Posted on 29/10/2018
, work completed 29/10/2018
Recommended
Prompt & professional
My boiler was serviced & the immediate problem solved. The long-term effects of the problem were explained to me clearly & I had a further house visit & the options available to me are to be sent in the post.
Ann Mary, Lancashire
Posted on 02/10/2018
, work completed 02/10/2018
Recommended
1st class company
Came promptly, quoted price, arrived on time completed work, cleared up and left. What more do you need.
Bazzer16
Posted on 19/10/2018
, work completed 19/10/2018
Recommended
High Efficiency Heating - Gas Engineer Gareth
After having a problem with a previous Gas Engineer, I was recommended by a friend to use High Efficiency Heating who are local to me. Gareth carried out the service and also did a repair job which had previously been neglected. I will certainly be calling on Gareth's services next year and would recommend HEH to my neighbours.
William
Posted on 04/10/2018
, work completed 04/10/2018
Recommended
Thoroughly satisfied staff and job.
Installed new boiler. Lovely guys, clean, efficient, friendly. Pleasure doing business with whole company. Adam and Chris.
Janet, Cheshire
Posted on 04/10/2018
, work completed 04/10/2018
Recommended
Excellent repair to faulty combi boiler
I called HEH to ask for assistance with a boiler fault, they diagnosed the problem immediately from my description over the phone. They arranged for an engineer to call the following day with parts. Engineer (Andy) arrived at the allotted time, described fully the solution and fixed the problem, he provided sound advice to ensure future reliability of the boiler, no pushy after sales, no mess, no fuss, just excellent service at a very reasonable price. Throughout HEH kept me informed by txt when to expect their engineer and everything went just as they has discussed at the time of the first call, very efficient process throughout from first call to resolving the problem, great people to do business with, would highly recommend, thanks to all at HEH
Customer in Greater Manchester
Posted on 24/11/2018
, work completed 24/11/2018
Recommended
Prompt and extremely professional
Extremely impressed from the initial enquiry to completing the job. This company supplied and fitted a new gas boiler and radiators. They were extremely helpful, quick and professional. They got things done very quickly causing least disruption as was possible. Special mention must go to Dave and Harry who fitted the boiler and radiators. We could not have been more impressed with them - really pleasant, careful and knowledgeable and they cleaned up perfectly after they had finished the job. Outstanding and highly recommended.
Mrs Kathleen Pennington
Posted on 03/12/2018
, work completed 03/12/2018
Recommended
My review
Fantastic job, quick, clean and efficient engineers. Adam and Chris.
A, Cheshire
Posted on 06/11/2018
, work completed 06/11/2018
Recommended
Boiler not working
Woke up to no hot water or heating.we have 2 boilers as our house is on 3 levels . Being a Sunday and a very cold one I didn't think I would have much chance of anybody coming out to us. Not only did Andy come out and very quickly but also got both boilers working again and explained exactly what problem with each one was and a future plan .very impressed and warm again.would highly recommend. High efficiency heating, double
Customer in Greater Manchester
Posted on 06/01/2019
, work completed 06/01/2019
Recommended
Aftercare brilliant
We had a small problem with a radiator, from speaking on the phone to make an appointment the service was excellent. They sorted the problem out very efficiently 15 minutes after they arrived, the engineer was very friendly and helpful. Superb service, thanks alot HEH.
Customer in Greater Manchester
Posted on 19/01/2019
, work completed 11/01/2019
Recommended
Boiler and gas fire service
Excellent service, received text that engineer was on way. Thorough service, very helpful engineer. Excellent service, would recommend.
Customer in Greater Manchester
Posted on 17/12/2018
, work completed 17/12/2018
Recommended
Excellent.
Excellent service all round.
Kevin, Lancashire
Posted on 05/02/2019
, work completed 05/02/2019
Recommended
New radiators
Had new radiators fitted and to say I'm pleased is an understatement. From quote to installation the service from HEHUK has been excellent. I highly recommend this company.
Customer in Greater Manchester
Posted on 24/05/2019
, work completed 23/05/2019
Recommended
Fantastic company!
The team from ‘High Efficiency Heating’ have been fantastic from start to finish. We initially booked them to complete a service for our two boilers, which soon turned into a boiler replacement job! Everything from booking the appointment, to arranging finance, through to job completion has been fantastic. Not only are the team knowledgable of their trade, they are all friendly, work to a high standard, clean up after themselves amazingly, and are extremely flexible. As we work from home, and struggled to rearrange some meetings, they worked around us really considerately. They even completed some decorating around the boiler pipework! They just went above and beyond, I can’t recommend them enough. Special thanks goes to Sharon, Andy, Gareth, Richard, the two Dave’s, George and Kieran for their professionalism, consideration and attention to detail - you were all fabulous!
Customer in Greater Manchester
Posted on 29/05/2019
, work completed 29/05/2019
Recommended
Very pleased
This company has excellent communication from the people in the office to the site visit, everything is explained.The guys who fitted our boiler are true professionals and happy with the price all in all very happy to recommend these guys to everyone thanks Ian William.
Customer in Manchester
Posted on 30/07/2019
, work completed 20/07/2019
Recommended
Boiler service
Great service from HEH, work completed quickly and no mess, would not hesitate to recommend this company.
Customer in Greater Manchester
Posted on 24/07/2019
, work completed 24/07/2019
Recommended
Very pleased
Prompt arrival, excellent workmanship, very pleasant workers. We were really pleased with the work done (new combi-boiler fitted). They made sure everything was kept clean and disruption kept to minimum. They finished the job including thorough clean-up in the time they had quoted
Colin, Cheshire
Posted on 20/08/2019
, work completed 20/08/2019
Recommended
Prompt and professional!
They were very prompt, helpful & communicative. George even went above & beyond the call of duty and helped me prune my tree!
Pam, Lancashire
Posted on 24/09/2019
, work completed 24/09/2019
Recommended
Excellent Service!!
Was recommended to ring this company regarding my heating not turning off in one area. Rang yesterday and today arrived and fixed the problem. Had the part already on the vehicle. Can recommend this company 100%.
Customer in Greater Manchester
Posted on 07/01/2020
, work completed 07/01/2020
Recommended
Faulty combi-boiler
I called Andy who arranged for one of his fitters, Dave Taylor, to look at the boiler. To install a new one, I was notified by text when he was arriving. Dave did a great job. Andy's firm has been doing wonderful service for years.
Customer in Greater Manchester
Posted on 05/03/2020
, work completed 03/03/2020
Recommended
Great, efficient service.
HEH fixed my boiler and also serviced it. Excellent, friendly and efficient service on both occasions.
Customer in Cheshire East
Posted on 19/02/2020
, work completed 19/02/2020
Recommended
Boiler service
Prompt service as usual Chevy arrived completed service efficiently have used H E H for years always courteous and friendly smartly dressed and always clean up after work done recommend them for any work required
Customer in Greater Manchester
Posted on 11/06/2020
, work completed 11/06/2020
Recommended
First Class
Replacement boiler needed, Andy Baxter surveyed, no fuss, no hard sell, gave options and fully detailed quote for replacing existing boiler and pipe work and explained process of installation, professional on the outset. The two engineers who came and installed are a credit to the company, clean, tidy, polite and considerate to our needs, they were a pleasure to have them working in our home. The workmanship is outstanding, attention to detail went far beyond our expectations, no mess and no disruption. We have no hesitation in recommending High Efficiency Heating to anyone. Many thanks Andy!!! Regards G.T
Gerry T in Derbyshire
Posted on 12/11/2020
, work completed 11/11/2020
Recommended
Excellent Service
Woke this morning to a leaking boiler so rang High Efficiency Heating. They were extremely busy but managed to get an engineer to me to look at the problem. Once the engineer saw the boiler he had it fixed in half an hour giving us our heating and hot water back. Great service and reasonable price. High Efficiency from the call taker to the engineer, can definitely recommend these for your boiler needs.
Customer in Greater Manchester
Posted on 16/11/2020
, work completed 16/11/2020
Recommended
Professional and friendly service
An intermittent, loud noise and vibration from the water tank in the loft on running the hot taps from anywhere in the house was investigated by High Efficiency Heating UK Ltd who diagnosed it as a probable faulty ball-cock. It was agreed that a new one would be fitted at a subsequent date. However, a week after the initial investigation there had not been so much as a murmur from the water tank. I spoke to the chap who had come and he explained he had tweaked the ball-cock whilst he was here, and said that so long as the problem does not return there was no need to replace the part. I was not even charged for the initial call-out. I will certainly use this company again no matter how big or small the job. Highly recommended.
Customer in Greater Manchester
Posted on 07/10/2020
, work completed 30/09/2020
Recommended
Efficient and friendly
Our old boiler broke down and HEH arranged a quote and installation in a very efficient manner. The installers were friendly, knowledgeable, clean and tidy, laying down protective floor covers before they started and cleared up every speck of dust afterwards. They explained about the new boiler and how to use the new controls clearly.
Customer in Greater Manchester
Posted on 11/03/2021
, work completed 11/03/2021
Recommended
Prompt professional service's definitely recommend and use again
Using High Efficiency followed a recommendation by a friend. Booked annual boiler service as previous person retired so a little dubious. Great service from the initial call through to the end service visit. Text alert to confirm booking and en route. Professional guy attended who was very courteous. Everything checked with me at the end and completely tidy and clean. Very impressed and will become my regular contact. Thank you HEH
Customer in Greater Manchester
Posted on 04/03/2021
, work completed 03/03/2021
Recommended
Fantastic after sales service
Had boiler installed 11 months ago. Had issue which turned out to be unrelated to boiler but an engineer was scheduled to attend within the hour. I wouldn’t hesitate to recommend for boiler installation or after sales service. Friendly professional, experienced company
Customer in Greater Manchester
Posted on 21/11/2021
, work completed 19/11/2021
Recommended
Boiler Service
Appointment was easy to do, communication from HEH was excellent. I knew exactly when the engineer would arrive. Regular texts to confirm the appointment. He arrived at the agreed time answered all my questions, provided information at the end of the service and left the area clean and tidy Great job
Customer in Greater Manchester
Posted on 04/10/2021
, work completed 04/10/2021
Recommended
Job well done
Extremely reliable company who surveyed the job as promised on time and quoted a good price. Turned up at the date and time and carried out the installation of the high efficiency gas fire. The engineer was very pleasant, helpful and highly skilled. I have no hesitation in recommending this company to any future customers. Honest, reliable and efficient. Thank you
Customer in Greater Manchester
Posted on 19/03/2022
, work completed 17/03/2022
Recommended
Excellent service again
I called Andy Baxter office at 10 -15 to explain the boiler was not working. I was asked if there would be somebody in the house today and they'll send an engineer round but could not give an exact time which was not a problem to me. Less than 1 hour later an engineer arrived and 2o minutes later boiler fixed and working . First class service.
Customer in Greater Manchester
Posted on 22/03/2022
, work completed 22/03/2022
Recommended
Yearly Service
Engineer arrived on time serviced my Central Heating Boiler was very polite and helpful HEH are very efficient and have an excellent central heating plan I recommend anyone to have a look at this document
Customer in Greater Manchester
Posted on 22/03/2022
, work completed 22/03/2022
Recommended
Top Firm
Phoned regarding a leak on central heating system. Within the hour the job was done. Very well presented engineer who spoke in none-technical language which I appreciated. Can't speak highly enough of this local,caring company. Wouldn't think of using any other firm.
David in Greater Manchester
Posted on 07/01/2021
, work completed 07/01/2021
Recommended