Exeptional service provided
A prompt, eliable, thorough and efficient job. The staff were respectful, polite, helpful and thoughtful.
dorothy, Greater Manchester
Posted on 30/03/2020
, work completed 30/03/2020
Recommended
Outstanding
I highly recommend this company, they've just completed some work for us to a high standard. They were polite, friendly and professional.
Customer in Greater Manchester
Posted on 22/06/2020
, work completed 22/06/2020
Recommended
Prompt & efficient repair
Great experience once again with HEH. Quick and courteous call to report a faulty boiler. An engineer arrived, investigated and repaired the problem within an hour. Happy to report that he too was friendly, courteous, respectful and informative of his findings. Hot water and heating now restored once more. Many thanks to all.
Customer in Greater Manchester
Posted on 29/07/2020
, work completed 29/07/2020
Recommended
Work carried out to high standard
Full boiler service, work done quickly and efficiently, nature of repairs explained by engineer, work carried out to high standard and site left clean and tidy.
Customer in Greater Manchester
Posted on 19/08/2020
, work completed 19/08/2020
Recommended
Fantastic service
I have used this company for years and wouldn’t use any other. They are reliable and trustworthy and give fantastic service. They put our central heating system in and have serviced it every year since I trust them totally. There has never been any problems with any of the work they have done as they do it to such a high standard
Customer in Greater Manchester
Posted on 03/09/2020
, work completed 03/09/2020
Recommended
Excellent service and communication
Andy visited and assessed numerous boilers for us at different locations, sent a report on the same day and completed the works necessary to avoid costly condensate pipe freezing issues before winter comes. The text messaging service was really helpful as it is a handy reminder of the appointments. Five star service, would highly recommend.
Customer in Greater Manchester
Posted on 27/08/2020
, work completed 27/08/2020
Recommended
Radiator problem
One radiator was not getting hot - Andy from HEH came the next day and resolved the problem within 10 minutes. He used PPE and kept socially distanced. Brilliant service, friendly and helpful.
Customer in Greater Manchester
Posted on 09/09/2020
, work completed 08/09/2020
Recommended
Complete heaating system
During my annual boiler service it was discovered the heating had a blockage and could breakdown at any time, My service engineer could not do the job but got in touch with High Efficiency. They phoned me the same day with an appointment. Andy Baxter, came a couple of days later. He explained a complete heating system was required. Went away priced the job. Two weeks later two lovely young men came. They worked very hard for the 3 days it took. They were very pleasant, helpful nothing too much trouble. I have mobility problems and am old but treated me with respect, and chatted to me when in the room. I now have lovely new radiators and combi boiler. They put everything back in its place. Even sealed my leaking gutter whilst they had the ladder at the back. It is a lovely Company to deal with and lovely staff.
Customer in Greater Manchester
Posted on 25/09/2020
, work completed 24/09/2020
Recommended
The annual boiler service was completed efficiently, with politeness and was informative. This is the quality service as always. Thanks Andy
Professional and efficient is there business ethos. I trust and appreciate there friendly advice and standard of work. I have recommended them to others consistency is key!
Customer in Greater Manchester
Posted on 29/10/2020
, work completed 29/10/2020
Recommended
Great Work
Had 2 radiators changed and a boiler service. Install team arrived at agreed time, work carried out quickly and cleanly. Service engineer arrived just after install team and carried out full service on boiler. Engineer and install team checked system was working correctly before leaving. Will definitely recommend HEH(UK) LTD and have no problems using them in the future.
Customer in Greater Manchester
Posted on 04/11/2020
, work completed 04/11/2020
Recommended
Really great work
I had a kitchen heater which was broken and wouldn't spark. The engineer who came, C Rogers, was polite and efficient. He explained all the job to me and even, even though the heater has been condemned, arranged for a replacement to be sorted for me as soon as possible. I wouldn't hesitate to use them again for my boiler and gas fire servicing.
Customer in Greater Manchester
Posted on 06/11/2020
, work completed 06/11/2020
Recommended
Excellent Service
Woke this morning to a leaking boiler so rang High Efficiency Heating. They were extremely busy but managed to get an engineer to me to look at the problem. Once the engineer saw the boiler he had it fixed in half an hour giving us our heating and hot water back. Great service and reasonable price. High Efficiency from the call taker to the engineer, can definitely recommend these for your boiler needs.
Customer in Greater Manchester
Posted on 16/11/2020
, work completed 16/11/2020
Recommended
Repair and Service
Andy provided us with the best solution at a very reasonable price. The work was carried promptly and efficiently and in a thoroughly professional manner. We are extremely happy and would not hesitant this company.
Customer in Greater Manchester
Posted on 03/12/2020
, work completed 03/12/2020
Recommended
Brilliant firm
Had my old Heatline comboi changed to a new Worcester combi. Brilliant workmanship. Excellent service from Start to finish.
Customer in Greater Manchester
Posted on 21/12/2020
, work completed 21/12/2020
Recommended
Good service once again
I've used High Efficiency Heating quite a few times and each time they have risen to the occasion ranging from simple (but not for me) problems to the more complex.
Customer in Greater Manchester
Posted on 17/12/2020
, work completed 16/12/2020
Recommended
Top Firm
Phoned regarding a leak on central heating system. Within the hour the job was done. Very well presented engineer who spoke in none-technical language which I appreciated. Can't speak highly enough of this local,caring company. Wouldn't think of using any other firm.
David in Greater Manchester
Posted on 07/01/2021
, work completed 07/01/2021
Recommended
Boiler service.
I have been having my boiler serviced by HEH for the past three years. I would highly recommend them for your heating and servicing needs. Always professional, on time, and great to deal with. They are one of those firms that after being used, you will no longer need to shop around. A good quality firm is always worth sticking with and this is certainly the case with HEH.
Customer in Greater Manchester
Posted on 08/02/2021
, work completed 08/02/2021
Recommended
Perfect
Annual boiler service at new property, expected some issues but there were none. Talked through some of the common faults, sorted out the key issue to fill the boiler. Even showed me how to sort out the batteries in the thermostat.
Customer in Greater Manchester
Posted on 15/02/2021
, work completed 15/02/2021
Recommended
Very Impressed
New boiler fitted to replace a really old boiler. 2 Young Lads came and did the work. Both were very clean and tided up after themselves. Both were really friendly and happy throughout even though it took them a while to remove the old one! I can honestly say I have no hesitation about recommending this Business. SJW
Which? Trusted Traders Consumer
Posted on 04/03/2021
, work completed 22/02/2021
Recommended
Friendly and Professional Service
Two issues with our central heating and hot water systems caused by a less than positive experience with other Companies were rectified in a professional manner with good advice given and a very friendly manner. I am happy to recommend High Efficiency Heating.
Customer in Greater Manchester
Posted on 12/03/2021
, work completed 12/03/2021
Recommended
Professional and Efficient
I've been a customer of HEH for a very long time, I can honestly say Andy and Sharron and their team are brilliant at what they do. Over the years I've had some breakdowns on my boiler, some at weekends and some in the evenings, Andy never makes me feel like that's a problem. The standard of work is always top quality, I know Andy wouldn't put up with anything less. I've just had my yearly boiler service, what a really nice lad who came, friendly and efficient, he spotted a problem and put it right. Thank you for the usual brilliant service.
Gillian in Greater Manchester
Posted on 31/03/2021
, work completed 31/03/2021
Recommended
HEH review
I have had HEH out a couple of times, for various works completed as well as yearly boiler checks. Always 5* service. Amazing company that really values its customers. Even came a week early to our appointment.
Michael in Greater Manchester
Posted on 07/04/2021
, work completed 07/04/2021
Recommended
Excellent Service
Excellent service, prompt and efficient. Had my boiler up and running on the first visit and faulty part renewed a few days later.
David in Greater Manchester
Posted on 20/04/2021
, work completed 19/04/2021
Recommended
Great service and efficiency
I was let down badly by my usual gas servicer when my boiler failed over the bank holiday. One call to HEH solved all my problems. An engineer (Chevvy) called the next morning + diagnosed the problem. The company sourced a new fan + it was fitted (by Gareth) the next day which fixed the problem. Customer service and advice was faultless. I recommend them highly.
Carol in Greater Manchester
Posted on 11/05/2021
, work completed 06/05/2021
Recommended
Excellent work
We had a new boiler installed this week. We agreed the quotation three months ago and given a start date of the 10th May (our choice). The fitters arrived on that date and completed the work within the given three days. All the work was done with almost no disruption. The fitters were pleasant and courteous and cleaned up at the finish. I would definitely recommend this company and have done so to family and friends. I have also found this company very approachable when speaking to the office.
Mr & Mrs Baines in Greater Manchester
Posted on 13/05/2021
, work completed 12/05/2021
Recommended
Boiler service
Top quality work done by a friendly and very helpful engineer. I have used this company for many years and the service I have always received has been perfect. Wouldn't use anyone else.
Barbara in Greater Manchester
Posted on 21/06/2021
, work completed 21/06/2021
Recommended
Boiler Service
Have used HEH for many years and would recommend them for any work involving Central Heating and Plumbing.
Roy in Greater Manchester
Posted on 13/07/2021
, work completed 13/07/2021
Recommended
Highly efficient, informative
As the previous house owner was a customer for years, I decided to stick with them. I asked them to remove the old gas fire and back boiler so I could get the fireplace removed and the area prepared for a different fire. Andy 'The Boss' came out to assess the job and told me he'd also return to advise on the replacement (I was hoping to use a gas fired 'wood burner' stove, I'd brought with me), once I'd had the fireplace removed. On the day, the guys not only removed the fire and boiler but said, as they'd done it so quickly, they'd get the fireplace out too. All done very quickly, efficiently and cleanly! They've taken photos of the area and made suggestions on what can be done so I can install my stove, as the current space isn't quite big enough. The fire and boiler have been taken away and the fireplace and rubble, neatly stacked outside. Masks were also part of their uniform! Super impressed with this company.
Sue in Greater Manchester
Posted on 21/07/2021
, work completed 21/07/2021
Recommended
Boiler Service
Appointment was easy to do, communication from HEH was excellent. I knew exactly when the engineer would arrive. Regular texts to confirm the appointment. He arrived at the agreed time answered all my questions, provided information at the end of the service and left the area clean and tidy Great job
Customer in Greater Manchester
Posted on 04/10/2021
, work completed 04/10/2021
Recommended
Efficient service and excellent work
We have used this company for many years and always found them to be:- Very efficient, quality work, easy communication, very clean work, follow safe Covid practices.
Customer in Greater Manchester
Posted on 15/10/2021
, work completed 15/10/2021
Recommended
Professional as ever
I always use HEH and they didn't disappoint this morning. On time, professional and a perfect service on my boiler.
Customer in Derbyshire
Posted on 01/11/2021
, work completed 01/11/2021
Recommended
First class
First used HEH 8 years ago when we had a full central heating system fitted. Dust coverings were put down before the start of any work. Removal of the old system including the large water tank from the loft which was in itself a difficult job. After leaving them with all brewing info we went out and left them to it. Returning 4/5 later the team were just removing the dust covers. You would never know they had fitted a new heating system very room was spotless . HEH have carried out an annual service over the last 7 years and again been first class. We have recommended HEH to family /neighbours and friends all have had the same First class service. We would like to thank Andy & Sharon Baxter & all their team for all the work they have carried out for us.
Customer in Greater Manchester
Posted on 23/11/2021
, work completed 22/11/2021
Recommended
2 Fire checks and carbon monoxide check
As usual, friendly, expert visit from a trusted company, total satisfaction with this company and all employees
Yvonne in Greater Manchester
Posted on 02/12/2021
, work completed 02/12/2021
Recommended
New Boiler
Installed new Combi Boiler, work kept to schedule and budget. Care was taken in the home to create minimum mess and work finished off neatly, taking into consideration the look of the house. Eg, replacement bricks, pipes, etc match existing colours. Everything was explained to me, the engineers were very friendly and helpful. Very happy with the service. 👍
Irena in Greater Manchester
Posted on 01/12/2021
, work completed 01/12/2021
Recommended
Boiler service & radiator
We've been using this company for 30 years & have always found them to be very responsive in an emergency, Plus they always turn up on time for planned works & boiler services. 13 years ago a new radiator they'd installed for us failed because it's an old house & the pipes were corroded. They identified the problem straight away. They dug up the concrete flooring, re-laid the pipes & floor, and supplied us with a much better quality radiator than we had before!
Lucy in Greater Manchester
Posted on 14/12/2021
, work completed 14/12/2021
Recommended
New boiler
We had a problem with our old boiler two weeks before Christmas, not an ideal time. HEH, who we've used for over twenty years came out to assess the boiler which was beyond economical repair. We managed to get the boiler replaced at a good price by efficient, friendly engineers who not only cleaned everything up after their selves but also took the time to explain the operations of the new boiler, and all before Christmas.
Customer in Greater Manchester
Posted on 03/01/2022
, work completed 21/12/2021
Recommended
Great Boiler fitting by 2 Great lads
Today I had my new Bosch boiler fitted by HEH UK LTD. It was a big job taking a old boiler from a back bedroom to a new boiler being fitted downstairs. The work meant a lot of floorboards had to come up and lots of piping re-routed but none of this seemed to bother Dave or Liam the two Gas engineers. It was a 2 day job, after day one we had no heating but we knew this was going to happen but they gave us heaters to use overnight the next day they arrived on time again, after a quick chat they got hard at it. They both worked great as a team and by 3 pm everything was completed. I was amazed at how everything looked normal again, floorboards all laid correctly and they even hovered up after themselves. I couldn’t fault their workmanship and will be passing on the company name to anyone who asks me do I know any plumbers. Outstanding work and my wife and I would like to say a big thank you.
Customer in Greater Manchester
Posted on 07/01/2022
, work completed 07/01/2022
Recommended
Excellent service
Boiler service efficient as always (installed boiler originally 12 years ago). Text before arrival, knowledgeable engineer arrived promptly, good future advice given but thankfully not with a sales pitch manner. Cleaned up and i was able to pay contactless immediately. Good service.
Customer in Greater Manchester
Posted on 02/02/2022
, work completed 02/02/2022
Recommended
Fire surround
Two excellent heh fitters, so polite, kind, thoughtful, professional. Couldn’t ask for better service - as expected from heh
Customer in Greater Manchester
Posted on 23/02/2022
, work completed 23/02/2022
Recommended
INCREDIBLE PROFESSIONAL WORK BEYOND OUR EXPECTATIONS
We are so incredibly happy and over the moon with the quality, workmanship, efficiency, service and professionalism Dave and his team conducted from the onset of replacing our whole heating system to the incredible results and standard we are so delighted to have in our home. Prior to finding High Efficiency Heating in a magazine in Saddleworth we had spent a miserable 10 months constantly persuing other heating instillation companies who continually let us down, were unreliable and unprofessional. After seeing their advert, we were drawn to the company being local, specialists of installing Worcester boilers (which we wanted), the awards they had received and they just looked professional. When Richard came around to do the quote, we felt at that stage we were dealing with a professional company. Dave and the boys delivered beyond our expectations, every day extremely punctual, working hard and leaving the house in perfect condition. I cannot recommend them highly enough. I wish they could do all the other work I need to do in my house, life would be a breeze. Thanks so much to you all
Customer in Greater Manchester
Posted on 08/03/2022
, work completed 04/03/2022
Recommended
Brilliant
Have used HEH for years for my boiler service but used an independent for my gas fire. I was let down badly and requested HEH service my fire. I’m so glad I did as the service was quick efficient and clean. I have known David for years, he is always pleasant and polite. I will definitely be staying with HEH for both appliance services in the future.
Customer in Derbyshire
Posted on 18/03/2022
, work completed 18/03/2022
Recommended
Excellent Service
I have used HEH for many years to both routinely service my gas boiler as and carry out occasional repairs. I’ve always found them to be helpful and able to visit in a reasonable amount of time.
Customer in Greater Manchester
Posted on 11/04/2022
, work completed 11/04/2022
Recommended
Very impressed.
My brother recommended High Efficiency Heating, to me as he had a new boiler fitted and was extremely pleased with the service he received. I have had a new boiler fitted today and I am also extremely pleased with the work that has been carried out. From the initial consultation with this company through to the final installation I cannot fault them. All contacts from quotation, administration and service engineers have been very professional, efficient and very friendly. I will certainly recommend them.
Tricia in Greater Manchester
Posted on 03/05/2022
, work completed 03/05/2022
Recommended
Boiler Repair
First time I've used these guys, they were quick, prompt, and told me exactly what was wrong with my boiler, and fixed my boiler same day. I wouldn't hesitate to use these guys again, and recommend them to my friends and family, first class job from the engineers. Can't fault them.
Customer in Greater Manchester
Posted on 28/04/2022
, work completed 28/04/2022
Recommended
Service
I have been with this company for a while and can honestly say that they have always been excellent. The latest job was the annual service, they contacted me to say it was due and arrange a time and date suitable for me. On the day, they contacted me with the time they were arriving (no waiting in all day) came on time did the service,the chap was polite cleaned up and assured me as to what had been done and that everything was fine. I cannot fault H-E-H.
Clifford in Greater Manchester
Posted on 19/05/2022
, work completed 10/05/2022
Recommended
Fabulous Heating Upgrade
Had an ageing central heating system replaced with an up-to-date Worcester Bosch combi. What a difference! Like walking into a different home! Reasonably-priced and fitted to the highest standards by friendly, professional engineers. I simply cannot praise them highly enough!
Andy in Greater Manchester
Posted on 01/06/2022
, work completed 01/06/2022
Recommended
Boiler service
Engineer arrived to service our Combi boiler, work carried out quickly and everything left neat and tidy, great service, I would not hesitate to recommend High Efficiency Heating UK.
Customer in Greater Manchester
Posted on 15/08/2022
, work completed 15/08/2022
Recommended
A very Efficient and quick boiler service carried out within the agreed time schedule
The Boiler was serviced Quickly and efficiently The Engineer was professional confident polite and careful Highly recommended
Customer in Greater Manchester
Posted on 06/09/2022
, work completed 22/09/2006
Recommended
New boiler installation
A scheduled three day job that was carried out professionally, efficiently, on time, and considering the extent of the work, with little mess. In all, the team comprised of Dave, George, Ethan and last but by no means least, Jack. Each and everyone of them a credit to a great company. I had been anxious from the get go as it was such an undertaking but after witnessing them in action, I had confidence in their skills. I was asked to check each part of their work before starting another to see if I was satisfied with the outcome. Nothing was too much trouble. I cannot praise them highly enough, thank you gents. I have been in contact with everyone involved from the outset, senior management Andy and Richard, office staff Leanne and Louise (who are all lovely) and been given relevant information, help and advice at all times. I would not hesitate in recommending this company. I cannot finish without thanking Dave in particular. After scrambling about under my floorboards, he uncovered a treasure that has been hiding for almost forty years - a small jewelry box of my late mum's containing my daughter's silver christening bracelet and other precious items that my mum had bought for her. I was elated and so was Alex my daughter. Thank you sir. High Efficiency Heating (UK) Ltd I tip my hat to you all.
Joan in Greater Manchester
Posted on 05/09/2022
, work completed 01/09/2022
Recommended
New combi boiler install
From the initial visit & quote by Richard, dealing with the admin team regarding booking, financing & then rearranging the install at the last minute, to the team who carried out the installation, everyone at HEH was polite & courteous, helpful & most informative. The work was finished within the given timescale, the controls were fully explained & everything was left clean & tidy. The install team of George, Dylan & Jack were a credit to the company. HEH were recommended to me & I would not hesitate to do the same for anyone looking for an efficient professional service
Customer in Greater Manchester
Posted on 05/09/2022
, work completed 26/08/2022
Recommended