Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

923 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

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5.0
923 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Prompt and Professional
Customer Service
Quality
Value
Engineer was polite, prompt and professional. Very helpful, able to answer all my questions. Also did a brilliant job.
Which? Trusted Traders Consumer Posted on 07/11/2017 , work completed 07/11/2017
The trader replied (on 22/11/2017)
Hi Thank You for your Kind Review. HEH are always happy to help :) Warm Regards The heh Team
Excellent job
Customer Service
Quality
Value
Nice friendly engineer, very pleasant. Did an excellent job, no mess. Would highly recommend you now even though we hadn't heard of you before.
Michael, Cheshire Posted on 02/01/2018 , work completed 02/01/2018
The trader replied (on 05/02/2018)
Hi Michael Thank you for your kind review. Our engineers love what they do. If you need any other assistance please do not hesitate to contact us :)
Courteous and professional service
Customer Service
Quality
Value
I was looking for a local company to service my elderly mother's boiler. From the outset High Efficiency Heating UK gave us excellent service. Every stage of the service was explained and they gave excellent advice and value for money. I have no hesitation in recommending them 100%!
Janet, Cheshire Posted on 13/11/2017 , work completed 13/11/2017
The trader replied (on 06/02/2018)
Hi Janet Thank You for your custom & we hope your Mother is happy too. we are pleased you were happy with our services and we are greatful for your kind review. If you need us in the futiure you know where we are. Warm Reagrds The HEH Team
Very good & efficient job
Customer Service
Quality
Value
Everything done with care and consideration - really efficient job - would definitely recommend.
Susan, Lancashire Posted on 01/02/2018 , work completed 01/02/2018
Great service
Customer Service
Quality
Value
Thanks to all at Heh,We are very pleased with the work carried out and if we need any work done in the future you would be the first to call .
Pauline Posted on 23/02/2018 , work completed 23/02/2018
The trader replied (on 07/03/2018)
Pauline, thank you so much for your review xx
Outstanding
Customer Service
Quality
Value
Service was outstanding from start to finish. Dylan listened to everything we were worried about and then purposefully ensured we were 110% satisfied once complete.
Dean, Lancashire Posted on 26/02/2018 , work completed 26/02/2018
The trader replied (on 04/04/2018)
Hi Dean, Thanks for taking the time to leave us a great review. We always like to ensure our customers a 100% happy. If you require any further assistance please do not hesitate to contact us. Thanks Again from all the team at HEH
Friendly, prompt efficient
Customer Service
Quality
Value
Andy Baxter came as soon as possible when my boiler outlet was frozen. He was very pleasant & patient even though they were extremely over worked. I've had my boiler 8 years & would recommend the firm to anyone.
Dorothy, Lancashire Posted on 19/03/2018 , work completed 19/03/2018
The trader replied (on 10/04/2018)
Thank you for leaving us great feedback Dorothy. We will always do our best to attend to all of our valued customers. Thank Again The team at HEH
They came,they saw,they conquered.
Customer Service
Quality
Value
Richard came to my house very polite, this is the system you need for this house.Dylan and Harry came and removed the old system and in went the new,and what a cracking job they both did a different house altogether now nice and warm. Cheers everyone at HEH(UK)LTD.
David Saville Posted on 27/02/2018 , work completed 27/02/2018
The trader replied (on 07/03/2018)
Mr Saville, Thank you for your review, We are delighted that you were happy with our service from start to finish.
Efficient, clean installation
Customer Service
Quality
Value
On March 13th HEH repaced our boiler and thermostat with a WAVE system. On his initial visit, Richard Perrins advised us on the best system for our needs, and explained the technical side in language that we could understand which was a great help. We agreed to have the new system fitted, and the "text alert" system was a great help in letting us know when the team would arrive. The actual fitting by Nathan Davis and his team was clean and efficient, with a minimum of mess and disruption and what mess there was was cleared up as the job progressed. The fitters were cheerful and polite throughout, and kept us informed about the progress of the job and answered any questions we had. Richard Perrins gave us a good after-sales explanation of how the WAVE system works, and nothing has been too much trouble. I would recommend this company to anyone needing a boiler installation. Excellent.
Robert Paul White Posted on 28/03/2018 , work completed 28/03/2018
The trader replied (on 10/04/2018)
Hi Robert. Thank you for taking the time to leave us such a great review. It is important to us that our cutomers understand the process from start to finish and we pride ourself on the customer care we offer so to know you are happy means a lot. If you need any further assistance with your new Worcestre Wave or any aspect of your new heating system please do not hesitate to conatct us. Warm Regards All the team at HEH
Excellent
Customer Service
Quality
Value
Excellent - most impressed - will certainly use them again.
Which? Trusted Traders Consumer Posted on 07/03/2018 , work completed 07/03/2018
The trader replied (on 04/04/2018)
Thank You for your kind review from all the team at HEH :)
Professional job
Customer Service
Quality
Value
I have just had a new gas fire supplied and fitted by HEH UK Ltd. The two men who carried out the work were very professional, friendly and helpful. They keep everything covered up whilst doing the messy work and then completely clean up after completion. I would unreservedly recommend HEH UK Ltd to all my family and friends. Fantastic!
Dianne, Lancashire Posted on 10/04/2018 , work completed 10/04/2018
Excellent professional job
Customer Service
Quality
Value
On time, clean and considerate to customers home. Superb service. Can and will recommend to others. Brilliant job.
Anthony, Lancashire Posted on 09/04/2018 , work completed 09/04/2018
The trader replied (on 02/05/2018)
Thank You Anthony for your great review. We are so pleased you are happy with our services and punctuality. For any further assistance please get in touch. :)
Professional job
Customer Service
Quality
Value
I have just had a new gas fire supplied and fitted by HEH UK Ltd. The two men who carried out the work were very professional, friendly and helpful. They keep everything covered up whilst doing the messy work and then completely clean up after completion. I would unreservedly recommend HEH UK Ltd to all my family and friends. Fantastic!
Dianne, Lancashire Posted on 10/04/2018 , work completed 10/04/2018
The trader replied (on 05/06/2018)
Hi Dianne Thanks for taking the time to leave us a great review. Your recommendation means a lot to us. For any further assistance please get in touch :)
Fabulous new fire
Customer Service
Quality
Value
Except for having a lovely new Valor Gas Fire, there was no trace anyone had fitted it. Also an old gas fire was taken out in another room & the gas pipe was safely sealed off, after taking up 2 floorboards & putting everything back, very tidy workmen both called Dave. Have used HEH before and cannot fault workmanship, tidiness and knowledge. Well done lads.
Geoffrey, Lancashire Posted on 26/04/2018 , work completed 26/04/2018
The trader replied (on 11/06/2018)
Hi Geoffery Thank you for taking the time to leave us a great review. Dave and Dave enjoyed working in your home and are pleased you are happy with their services. Thanks Again From all the Team at HEH
Excellent job
Customer Service
Quality
Value
High efficiency team, were very professional, experienced, polite and very tidy. You would not be disappointed with their service.
Elizebeth, Lancashire Posted on 18/04/2018 , work completed 18/04/2018
Very helpful
Customer Service
Quality
Value
The engineers arrived on time, after contacting me by phone to say they were on their way. All the work was carried out to a superb standard, with all information told when necessary, they were very helpful, hardworking and a pleasure to have them at my property. I would recommend the company, they telephoned to ask if the lads had turned up, how they were doing, and then a call at the end of the job.
Margaret, Lancashire Posted on 09/08/2018 , work completed 09/08/2018
The trader replied (on 11/09/2018)
Good Morning Margaret Thank you for leaving us a kind review. It was an absolute pleasure working in your home. We like to keep our customers informed throughout any process of work we carry out and are so pleased you were happy with our services. If you require any assistance with you heating, controls or general heating enquiries during the winter months please give us a call. Thanks Again All the team at HEH
Super work
Customer Service
Quality
Value
Friendly efficient neat and tidy. Boiler installed with no fuss or mess. Everything explained clearly. Can’t recommend highly enough.
Christine Posted on 27/09/2018 , work completed 27/09/2018
Great company
Customer Service
Quality
Value
We had our new boiler about four years ago now and they were friendly, punctual and did a good job. We had the boiler out on finance which is good when you suddenly need a new one close to Christmas. We have had no hassle from finance company and payments are never messed up, we ha e the boiler services every year by friendly efficient staff. They keep you updated by text as well as to when they are on their way and who will be turning up ... good bunch of people who want you to have no issues.
Andy findlow Posted on 29/10/2018 , work completed 29/10/2018
Prompt & professional
Customer Service
Quality
Value
My boiler was serviced & the immediate problem solved. The long-term effects of the problem were explained to me clearly & I had a further house visit & the options available to me are to be sent in the post.
Ann Mary, Lancashire Posted on 02/10/2018 , work completed 02/10/2018
1st class company
Customer Service
Quality
Value
Came promptly, quoted price, arrived on time completed work, cleared up and left. What more do you need.
Bazzer16 Posted on 19/10/2018 , work completed 19/10/2018
High Efficiency Heating - Gas Engineer Gareth
Customer Service
Quality
Value
After having a problem with a previous Gas Engineer, I was recommended by a friend to use High Efficiency Heating who are local to me. Gareth carried out the service and also did a repair job which had previously been neglected. I will certainly be calling on Gareth's services next year and would recommend HEH to my neighbours.
William Posted on 04/10/2018 , work completed 04/10/2018
Thoroughly satisfied staff and job.
Customer Service
Quality
Value
Installed new boiler. Lovely guys, clean, efficient, friendly. Pleasure doing business with whole company. Adam and Chris.
Janet, Cheshire Posted on 04/10/2018 , work completed 04/10/2018
Excellent repair to faulty combi boiler
Customer Service
Quality
Value
I called HEH to ask for assistance with a boiler fault, they diagnosed the problem immediately from my description over the phone. They arranged for an engineer to call the following day with parts. Engineer (Andy) arrived at the allotted time, described fully the solution and fixed the problem, he provided sound advice to ensure future reliability of the boiler, no pushy after sales, no mess, no fuss, just excellent service at a very reasonable price. Throughout HEH kept me informed by txt when to expect their engineer and everything went just as they has discussed at the time of the first call, very efficient process throughout from first call to resolving the problem, great people to do business with, would highly recommend, thanks to all at HEH
Customer in Greater Manchester Posted on 24/11/2018 , work completed 24/11/2018
Prompt and extremely professional
Customer Service
Quality
Value
Extremely impressed from the initial enquiry to completing the job. This company supplied and fitted a new gas boiler and radiators. They were extremely helpful, quick and professional. They got things done very quickly causing least disruption as was possible. Special mention must go to Dave and Harry who fitted the boiler and radiators. We could not have been more impressed with them - really pleasant, careful and knowledgeable and they cleaned up perfectly after they had finished the job. Outstanding and highly recommended.
Mrs Kathleen Pennington Posted on 03/12/2018 , work completed 03/12/2018
My review
Customer Service
Quality
Value
Fantastic job, quick, clean and efficient engineers. Adam and Chris.
A, Cheshire Posted on 06/11/2018 , work completed 06/11/2018
Boiler not working
Customer Service
Quality
Value
Woke up to no hot water or heating.we have 2 boilers as our house is on 3 levels . Being a Sunday and a very cold one I didn't think I would have much chance of anybody coming out to us. Not only did Andy come out and very quickly but also got both boilers working again and explained exactly what problem with each one was and a future plan .very impressed and warm again.would highly recommend. High efficiency heating, double
Customer in Greater Manchester Posted on 06/01/2019 , work completed 06/01/2019
The trader replied (on 27/02/2019)
Hi. We really appreciate your very kind review. Thank You. Andy and team are always happy to help (even on Sundays) We are just pleased we managed to get your boilers working again. If you need any further assistance please dont hesistat to conatct us. Warm Regards The HEH Team
Aftercare brilliant
Customer Service
Quality
Value
We had a small problem with a radiator, from speaking on the phone to make an appointment the service was excellent. They sorted the problem out very efficiently 15 minutes after they arrived, the engineer was very friendly and helpful. Superb service, thanks alot HEH.
Customer in Greater Manchester Posted on 19/01/2019 , work completed 11/01/2019
The trader replied (on 28/02/2019)
Hi You are very welcome. Thank you for having us carry out work in your home. We are so pleased you were happy with our services and aftercare. Please dont hestitate to conatct us should you need us in the future. Warm Regards The Team at HEH
Boiler and gas fire service
Customer Service
Quality
Value
Excellent service, received text that engineer was on way. Thorough service, very helpful engineer. Excellent service, would recommend.
Customer in Greater Manchester Posted on 17/12/2018 , work completed 17/12/2018
The trader replied (on 22/01/2019)
Hi Thank you for your kind review. We like to keep our customers informed of our arrival times and we are so pleased you were happy with our services. If you require any further assistance with your heating please do not hesitate to contcat us :)
Excellent.
Customer Service
Quality
Value
Excellent service all round.
Kevin, Lancashire Posted on 05/02/2019 , work completed 05/02/2019
New radiators
Customer Service
Quality
Value
Had new radiators fitted and to say I'm pleased is an understatement. From quote to installation the service from HEHUK has been excellent. I highly recommend this company.
Customer in Greater Manchester Posted on 24/05/2019 , work completed 23/05/2019
The trader replied (on 19/09/2019)
Good Afternoon Thank you for your great review and Thank you for having us carry out work in your home. Your comments mean a lot to us. We are so happy you are pleased with our services Thanks Again All the team at HEH
Fantastic company!
Customer Service
Quality
Value
The team from ‘High Efficiency Heating’ have been fantastic from start to finish. We initially booked them to complete a service for our two boilers, which soon turned into a boiler replacement job! Everything from booking the appointment, to arranging finance, through to job completion has been fantastic. Not only are the team knowledgable of their trade, they are all friendly, work to a high standard, clean up after themselves amazingly, and are extremely flexible. As we work from home, and struggled to rearrange some meetings, they worked around us really considerately. They even completed some decorating around the boiler pipework! They just went above and beyond, I can’t recommend them enough. Special thanks goes to Sharon, Andy, Gareth, Richard, the two Dave’s, George and Kieran for their professionalism, consideration and attention to detail - you were all fabulous!
Customer in Greater Manchester Posted on 29/05/2019 , work completed 29/05/2019
Very pleased
Customer Service
Quality
Value
This company has excellent communication from the people in the office to the site visit, everything is explained.The guys who fitted our boiler are true professionals and happy with the price all in all very happy to recommend these guys to everyone thanks Ian William.
Customer in Manchester Posted on 30/07/2019 , work completed 20/07/2019
Boiler service
Customer Service
Quality
Value
Great service from HEH, work completed quickly and no mess, would not hesitate to recommend this company.
Customer in Greater Manchester Posted on 24/07/2019 , work completed 24/07/2019
Very pleased
Customer Service
Quality
Value
Prompt arrival, excellent workmanship, very pleasant workers. We were really pleased with the work done (new combi-boiler fitted). They made sure everything was kept clean and disruption kept to minimum. They finished the job including thorough clean-up in the time they had quoted
Colin, Cheshire Posted on 20/08/2019 , work completed 20/08/2019
Prompt and professional!
Customer Service
Quality
Value
They were very prompt, helpful & communicative. George even went above & beyond the call of duty and helped me prune my tree!
Pam, Lancashire Posted on 24/09/2019 , work completed 24/09/2019
The trader replied (on 10/12/2019)
Hi Pam Thank you for your lovely review. We are so pleased you are happy with our services including pruning of tree's. We are always happy to help. We hope to see you in the future. If you require any assistance with your heating during the winter months please do not hesitate to contact us Warm Regards The HEH Team
Excellent Service!!
Customer Service
Quality
Value
Was recommended to ring this company regarding my heating not turning off in one area. Rang yesterday and today arrived and fixed the problem. Had the part already on the vehicle. Can recommend this company 100%.
Customer in Greater Manchester Posted on 07/01/2020 , work completed 07/01/2020
The trader replied (on 17/01/2020)
Good Afternoon Thank you for taking the time to leave us a great review. We are happy we were able to be of assistance to you and managed to repair your heating. If you require any further assistance with your heating needs in the future just give us a call. We are always happy to help Warm Regards All the Team at HEH
Faulty combi-boiler
Customer Service
Quality
Value
I called Andy who arranged for one of his fitters, Dave Taylor, to look at the boiler. To install a new one, I was notified by text when he was arriving. Dave did a great job. Andy's firm has been doing wonderful service for years.
Customer in Greater Manchester Posted on 05/03/2020 , work completed 03/03/2020
Great, efficient service.
Customer Service
Quality
Value
HEH fixed my boiler and also serviced it. Excellent, friendly and efficient service on both occasions.
Customer in Cheshire East Posted on 19/02/2020 , work completed 19/02/2020
The trader replied (on 27/02/2020)
Good Afternoon Thanks for your kind review. we are pleased you were happy with our friendly and efficient service. Should you need is in the future please just call Warm Regards From all the team at HEH
Boiler service
Customer Service
Quality
Value
Prompt service as usual Chevy arrived completed service efficiently have used H E H for years always courteous and friendly smartly dressed and always clean up after work done recommend them for any work required
Customer in Greater Manchester Posted on 11/06/2020 , work completed 11/06/2020
The trader replied (on 19/08/2020)
Good Afternoon Thank you for your very kind review and thank you for having us back over the years to carry out work in your home. We are so pleased you are happy with Chevy and the service you received. Thanks Again from all the Team at HEH.
First Class
Customer Service
Quality
Value
Replacement boiler needed, Andy Baxter surveyed, no fuss, no hard sell, gave options and fully detailed quote for replacing existing boiler and pipe work and explained process of installation, professional on the outset. The two engineers who came and installed are a credit to the company, clean, tidy, polite and considerate to our needs, they were a pleasure to have them working in our home. The workmanship is outstanding, attention to detail went far beyond our expectations, no mess and no disruption. We have no hesitation in recommending High Efficiency Heating to anyone. Many thanks Andy!!! Regards G.T
Gerry T in Derbyshire Posted on 12/11/2020 , work completed 11/11/2020
The trader replied (on 24/11/2020)
Good Afternoon Gerry Thank you for your very kind five star review. It is much appreciated. We are so pleased that you were happy with the service you received from our installation Team. We hope you are enjoying the benefits of your new boiler especially with the colder months fast approaching. If you need any assistance with the boiler or the controls in the future please do not hesitate to contact us. We are always happy to help. Warmest of Regards From all the team at HEH
Excellent Service
Customer Service
Quality
Value
Woke this morning to a leaking boiler so rang High Efficiency Heating. They were extremely busy but managed to get an engineer to me to look at the problem. Once the engineer saw the boiler he had it fixed in half an hour giving us our heating and hot water back. Great service and reasonable price. High Efficiency from the call taker to the engineer, can definitely recommend these for your boiler needs.
Customer in Greater Manchester Posted on 16/11/2020 , work completed 16/11/2020
The trader replied (on 08/12/2020)
Good Afternoon Thank you for you kind review. HEH will always try to priorities emergency's even in our busiest months. We are so happy we managed to repair your boiler for you and thank you for considering us for recommendation. Warmest of Regards From all the Team at HEH
Professional and friendly service
Customer Service
Quality
Value
An intermittent, loud noise and vibration from the water tank in the loft on running the hot taps from anywhere in the house was investigated by High Efficiency Heating UK Ltd who diagnosed it as a probable faulty ball-cock. It was agreed that a new one would be fitted at a subsequent date. However, a week after the initial investigation there had not been so much as a murmur from the water tank. I spoke to the chap who had come and he explained he had tweaked the ball-cock whilst he was here, and said that so long as the problem does not return there was no need to replace the part. I was not even charged for the initial call-out. I will certainly use this company again no matter how big or small the job. Highly recommended.
Customer in Greater Manchester Posted on 07/10/2020 , work completed 30/09/2020
The trader replied (on 06/11/2020)
Good Afternoon We really appreciate you leaving us a very kind review. We are happy we could be of assistance to you. Our engineers will always try to solve a problem in the most cost effective way and would never recommend fixing something that's not broke. We are so pleased you are happy with our services. Should you need us in the future please don't hesitate to contact us. Thanks Again From all of the Team at HEH
Efficient and friendly
Customer Service
Quality
Value
Our old boiler broke down and HEH arranged a quote and installation in a very efficient manner. The installers were friendly, knowledgeable, clean and tidy, laying down protective floor covers before they started and cleared up every speck of dust afterwards. They explained about the new boiler and how to use the new controls clearly.
Customer in Greater Manchester Posted on 11/03/2021 , work completed 11/03/2021
The trader replied (on 19/03/2021)
Good Afternoon Thank you for your great review. Thank you for choosing us to install your new boiler. HEH work hard to ensure as little disruption as possible during any works that we carry out in our customers homes. We hope that you are enjoying the benefits of your new boiler and controls. If you need any further assistance please do not hesitate to contact us Warmest Regards From all the Team at HEH
Prompt professional service's definitely recommend and use again
Customer Service
Quality
Value
Using High Efficiency followed a recommendation by a friend. Booked annual boiler service as previous person retired so a little dubious. Great service from the initial call through to the end service visit. Text alert to confirm booking and en route. Professional guy attended who was very courteous. Everything checked with me at the end and completely tidy and clean. Very impressed and will become my regular contact. Thank you HEH
Customer in Greater Manchester Posted on 04/03/2021 , work completed 03/03/2021
The trader replied (on 05/03/2021)
Hello Thank you for your lovely review. It is always daunting finding a new local trades-person. We are so pleased that you were happy with the service you received including our text message service. We look forward to seeing you again in the future for your annual boiler maintenance. Thank You Again From All of The Team at HEH
Fantastic after sales service
Customer Service
Quality
Value
Had boiler installed 11 months ago. Had issue which turned out to be unrelated to boiler but an engineer was scheduled to attend within the hour. I wouldn’t hesitate to recommend for boiler installation or after sales service. Friendly professional, experienced company
Customer in Greater Manchester Posted on 21/11/2021 , work completed 19/11/2021
The trader replied (on 14/01/2022)
Hello Thank you for your kind review.
Boiler Service
Customer Service
Quality
Value
Appointment was easy to do, communication from HEH was excellent. I knew exactly when the engineer would arrive. Regular texts to confirm the appointment. He arrived at the agreed time answered all my questions, provided information at the end of the service and left the area clean and tidy Great job
Customer in Greater Manchester Posted on 04/10/2021 , work completed 04/10/2021
The trader replied (on 15/10/2021)
Good Morning Thank you for your great review. We like to keep our customers updated at all times while carrying out work in your home. All of our engineers are & fully qualified, therefore are able to answer any questions you may have with regards to your heating system. We are so pleased that you were happy with the service you received. If you require further assistance with your heating during the colder months please do not hesitate to contact us Warmest Regards From all the Team at HEH
Job well done
Customer Service
Quality
Value
Extremely reliable company who surveyed the job as promised on time and quoted a good price. Turned up at the date and time and carried out the installation of the high efficiency gas fire. The engineer was very pleasant, helpful and highly skilled. I have no hesitation in recommending this company to any future customers. Honest, reliable and efficient. Thank you
Customer in Greater Manchester Posted on 19/03/2022 , work completed 17/03/2022
The trader replied (on 25/03/2022)
Good Afternoon Thank you for your great review, We hope that you are enjoying the benefits of your new gas fire and. Thank you for considering us for a recommendation and for having us carry out work in your home. We are pleased that you were happy with the service that you received. Kindest Regards From all of the Team at HEH
Excellent service again
Customer Service
Quality
Value
I called Andy Baxter office at 10 -15 to explain the boiler was not working. I was asked if there would be somebody in the house today and they'll send an engineer round but could not give an exact time which was not a problem to me. Less than 1 hour later an engineer arrived and 2o minutes later boiler fixed and working . First class service.
Customer in Greater Manchester Posted on 22/03/2022 , work completed 22/03/2022
The trader replied (on 25/03/2022)
Good Afternoon Thanks for taking the time to leave us a lovely review. We are so pleased that we managed to get to you and repair your boiler. We will always try to prioritise and attend as quickly as possible as we hate to think of anyone with no heating or hot water. Thank you for having us carry out work for you. Warmest Regards From all the Team at HEH
Yearly Service
Customer Service
Quality
Value
Engineer arrived on time serviced my Central Heating Boiler was very polite and helpful HEH are very efficient and have an excellent central heating plan I recommend anyone to have a look at this document
Customer in Greater Manchester Posted on 22/03/2022 , work completed 22/03/2022
The trader replied (on 25/03/2022)
Hello Thank you for your lovely review. It means a lot to us that you are on our homecare Heat Plan and we hope that you are enjoying all of the benefits of being one of our priority customers. We love that you were happy with the service that you received during you annual boiler check and we look forward to seeing you again in the future. Warmest Regards From all the Team at HEH
Top Firm
Customer Service
Quality
Value
Phoned regarding a leak on central heating system. Within the hour the job was done. Very well presented engineer who spoke in none-technical language which I appreciated. Can't speak highly enough of this local,caring company. Wouldn't think of using any other firm.
David in Greater Manchester Posted on 07/01/2021 , work completed 07/01/2021
The trader replied (on 12/01/2021)
Good Afternoon Thank you for your great review. We are so pleased you were happy with the service we provided. It important our customers understand the works we are to carry out in their homes. And it makes us really happy that you would consider us again to carry out work for you. Warmest of regards From all the Team at HEH